Blog

January 31, 2019

Wholesale Providers

Activ8me use a variety of network provider infrastructure that makes up the Activ8me network.Different services are provided via different network providers.Activ8me sells NBN products using the NBN Co network. Other service providers are listed below. ADSLTelstra, iiNet, & TPG NBN Fibre/Wireless/FTTN/FTTB/FTTC/HFCNBNAAPT NBN SatelliteNBN Opticomm Fibre & VDSLOpticomm Phone LineTelstra & AAPT NBN Phone LineNBNAAPT… View Article

Hardware

Activ8me currently offers one wireless (Wi-Fi) router for our internet services. Wi-Fi routers create a wireless network to connect devices to your internet service wirelessly (over a Wi-Fi network). We previously offered other models, however have streamlined our offerings to ensure you can get the best performance out of your service. The router we currently… View Article

January 30, 2019

Update Payment Details

Changing payment details To start, click the Update Payment Details button under your current Payment Details. Here you can add, remove and choose your preferred payment details. You have the option of using either a credit card (Visa, Mastercard or AMEX) or bank account (direct debit). If choosing a credit card, you need to enter… View Article

Understand Your Bill

Introduction We’ve made this document to help you better understand your bill. The bill we are using to demonstrate has an nbn satellite internet connection and phone line. Your bill may look a little different, but the general structure is always the same. Payment options When it comes to paying your bill, you can use… View Article

Change Your Plan

In the ‘home’ area of Activ8me’s member’s area, you can see a list of your services. Click the ‘view’ button next to the service you want to change the plan of. This will open up the service summary page and show an overview of your service. You can find a detailed explanation of this page… View Article

Understanding Your Usage

How to view your usage In Activ8me member’s area you will see a list of your services. Locate the service you want to check the usage of, then click View. Your monthly usage report is listed in the second half of the page and divides usage into daily uploads and downloads in megabyte. Total usage… View Article

Data Usage Guide

A quick reference for your data usage This guide gives you a heads up on the common ways that your Internet download is used. We’ve listed approximate data usage for each type in order to help you better track your monthly usage. Keep an eye out for… System/App updates on Mobiles, Laptops and Consoles; These… View Article

Members area – Logging in

How to enter the Activ8me members area What is the Members Area? Activ8me Members Area is the hub for customers to manage their own account. In it, you can: View service summaries and invoices. Manage your contact, address and payment details. Order new hardware and accessories Check out special deals exclusive to Activ8me customers. Get… View Article

Members Area Guide

Navigating the Activ8me members area What is the members area? The members area is for customers to manage their own account. Within it, you can: View service summaries and invoices. Manage your contact, address and payment details. Order new hardware and accessories Home This area displays your current service and any important notifications we have… View Article

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