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Help and Support

Our help desk is based in Australia

Update Payment Details

Changing payment details

To start, click the Update Payment Details button under your current Payment Details.


Here you can add, remove and choose your preferred payment details. You have the option of using either a credit card (Visa, Mastercard or AMEX) or bank account (direct debit).

If choosing a credit card, you need to enter the name on the card, card type, card number and expiry. Click Submit to confirm changes

If you prefer a bank account, you need to enter your account name, BSB and Account Number. Click Submit to confirm changes

Speak with one of our Australian based Home Internet Experts today.

Call us on 13 22 88 Mon – Fri: 8am to 8pm AEST/AEDT (Vic time)
Sat: 8am to 5pm AEST/AEDT (Vic time)
Call us on 13 22 88