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Acceptable Use Policy Applies
# Wholesaler Typical Evening Speeds are provided by nbn as a guide for typical expected busy speeds. We are measuring speeds of our existing customer between 7pm and 11pm and will be publishing data on actual customers as soon as possible.
* Your experience, including the speeds actually achieved over the nbn network, depends on the nbn network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, signal reception, distance and line-of-sight to the wireless tower), quality and positioning of in-home Wi-Fi routers, network and congestion issues and the number of devices simultaneously using your service. Speeds may be impacted by the number of concurrent users on nbn's Fixed Wireless network, including during busy periods. We will be able to assist you with measuring your speeds once the service has been connected at your address.
Δ These are nbn wholesale speed tiers which nbn provides to Activ8me. Attainable wholesale speeds are subject to the rollout of network upgrades and some premises will require nbn to complete upgrades to the equipment at the premises. Actual speeds on Fixed Wireless to be confirmed upon connection.
> Offer available for new connections only.
Find answers to common questions about our services
nbn Fixed Wireless internet utilises data transmitted over radio signals from a transmission tower, to an nbn outdoor antenna connected to an indoor nbn connection box. Activ8me can arrange for an approved nbn installer to complete a standard installation of all required equipment free-of-charge at your premises, if it’s not already installed.
Once your order is placed, Activ8me will notify you of the next available installation date and time. Lead times on installation depends on local demand and availability of technicians in your area at the time of order, but with nbn contractors right around Australia, general estimates are between 1 and 2 weeks after placing the order. The technician will install the nbn Fixed Wireless antenna on your roof, as well as the nbn modem (called an NTD, or Network Termination Device) inside the house completely government subsidised for standard installations. If your property requires a non-standard installation, nbn will advise you if there are any charges involved.
The nbn Fixed Wireless equipment that will be installed in your home comes in two parts:
nbn Fixed Wireless internet utilises data transmitted over radio signals from a transmission tower, to an nbn outdoor antenna connected to an indoor nbn connection box. Activ8me can arrange for an approved nbn installer to complete a standard installation of all required equipment free-of-charge at your premises, if it’s not already installed.
If your home isn’t listed in the nbn address-checker, our team can register it with the nbn registry at no cost. Once added to the registry (typically within 24-48 hours), you can place an order for installation.
Yes, multiple nbn® Fixed Wireless services can be installed on the one property, but with a limit of one per freestanding structure. Talk to our team if you’re unsure about your property, however if there’s more than one building on your property, you can have installations on any that have residents.
You’ll need a Wi-Fi router if you wish to create a Wireless Network in your home to connect wirelessly to the internet (for instance, with a phone or tablet). You can use the service without a router if you have a single PC or another device you wish to connect to the internet via an ethernet cable plugged directly into the nbn modem (NTD). In today’s modern smartphone age, most customers prefer the simplicity of a home Wi-Fi network for wireless internet access. Activ8me can have a router posted out to you when you place your order – it will be all configured and ready to plug-and-play. Our router prices are listed above. You may be able to use another ISP’s router with our service, you will just need to ensure it’s not network locked to your old provider. We also cannot guarantee our Support team will be able to troubleshoot issues that may arise using a third-party router – our Support team will do their best to try though!
With the option of a no lock-in contract and no setup fees, the Fixed Wireless service is not only great for permanent residents but also perfect for owners of holiday-homes & short stay accommodation. Once the service is installed, owners or holiday-makers can connect a new service on an existing installation very quickly, just pay for one month (or as many months as needed), then disconnect. New services on already installed Fixed Wireless equipment can be up-and-running within 2-48 hours.
Customers can change plans free-of-charge at any time, with the change to take effect at the start of the next billing cycle. Customers can change plans up or down, either over the phone or online in the Member’s Area of our website.
