Network Status

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Network status

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  • Major disruptions
    • Unplanned Outage VIC and SA
      Severity: Offline
      Status: Pending Investigation
      Start: 20/03/2023 16:20
      End: 21/03/2023 00:00
      Last Update: 23/03/2023 15:15
      Update 17:35
      One of our backhaul provider link went down, we have moved traffic to another backhaul provider to restore the services. We can see the services getting restored.

      APN monitoring systems have detected a drop in connections for customers
      connected to the NBN network across various locations throughout Australia.

      Customers who are connected to the NBN network at the following NBN
      Customer Service Area’s will experience a loss of internet connectivity:

      Ballarat
      Cranbourne
      Exhibition
      Kew
      Port Augusta
      Port Melbourne
      Reservoir
      Shepparton
      South Morang
      Stirling
      Thornbury
      Traralgon
      Tullamarine
      Werribee 
      Elizabeth

      Activ8me engineers have investigated this issue and determined it is with
      our backhaul supplier. Our backhaul supplier has acknowledged the issue and
      is currently working to resolve the issue. Currently there is no ETR.

      Activ8me apologises to our customers for this unexpected interruption to
      your service. We appreciate your patience while our backhaul supplier
      rectifies the issue.
  • Scheduled disruptions
  • Unscheduled disruptions
  • Other disruptions
  • Resolved