Network Status

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: O'sullivan Beach SA (O'sullivan Beach SA)

Start Date: 26/06/2025 00:00:00
End Date: 26/06/2025 06:00:00

Status: New

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Mount Nutt QLD (Mount Nutt QLD)

Start Date: 25/06/2025 09:00:00
End Date: 25/06/2025 17:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Wingham NSW (Wingham NSW)

Start Date: 25/06/2025 00:00:00
End Date: 25/06/2025 06:00:00

Status: New

nbn will soon be performing work on the network in your area. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: National (National)

Start Date: 24/06/2025 00:30:00
End Date: 24/06/2025 06:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mandurang South VIC (Mandurang South VIC)

Start Date: 17/06/2025 06:00:00
End Date: 18/06/2025 17:00:00

Status: New

Opticomm wishes to advise of upcoming planned maintenance that will be carried out by our Backhaul Provider Telstra. The maintenance will occur on 17/06/2025 through the hours of 02:00 - 08:00 AEST. Services may be interrupted for up to 90 minutes.

Severity: Opticomm wishes to advise of upcoming planned maintenance that will be carried out by our Backhaul Provider Telstra. The maintenance will occur on 17/06/2025 through the hours of 02:00 - 08:00 AEST. Services may be interrupted for up to 90 minutes.

Impacted Location: Dalyellup Beach (Velocity) (GLRP)

Start Date: 17/06/2025 02:00:00
End Date: 17/06/2025 08:00:00

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Werribee VIC (Werribee VIC)

Start Date: 16/06/2025 07:00:00
End Date: 16/06/2025 15:00:00

Status: New

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Werribee VIC (Werribee VIC)

Start Date: 13/06/2025 07:00:00
End Date: 13/06/2025 15:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW (VIC NSW)

Start Date: 13/06/2025 00:00:00
End Date: 13/06/2025 06:00:00

Status: New

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Browns Plains QLD (Browns Plains QLD)

Start Date: 12/06/2025 07:00:00
End Date: 12/06/2025 15:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: WA (WA)

Start Date: 12/06/2025 02:00:00
End Date: 12/06/2025 08:00:00

Status: New

nbn will be upgrading network hardware to allow for additional capacity in the network. During the interruption you will not be able to access the network.

Impacted Location: SA (SA)

Start Date: 12/06/2025 00:30:00
End Date: 12/06/2025 06:30:00

Status: New

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: YASS NSW 2582 (YASS NSW 2582)

Start Date: 12/06/2025 00:00:00
End Date: 12/06/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: EMU PARK QLD (EMU PARK QLD)

Start Date: 12/06/2025 00:00:00
End Date: 12/06/2025 06:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW QLD (VIC NSW QLD)

Start Date: 12/06/2025 00:00:00
End Date: 12/06/2025 06:00:00

Status: New

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Browns Plains QLD (Browns Plains QLD)

Start Date: 11/06/2025 07:00:00
End Date: 11/06/2025 15:00:00

Status: New

nbn will soon be performing an upgrade on software that is associated with your service. During this overnight activity you will experience a brief loss of service.

Impacted Location: NSW (NSW)

Start Date: 11/06/2025 00:00:00
End Date: 11/06/2025 06:00:00

Status: New

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: YASS NSW 2582 (YASS NSW 2582)

Start Date: 11/06/2025 00:00:00
End Date: 11/06/2025 06:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW (VIC NSW)

Start Date: 11/06/2025 00:00:00
End Date: 11/06/2025 06:00:00

Status: New

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Loganholme QLD (Loganholme QLD)

Start Date: 10/06/2025 07:00:00
End Date: 10/06/2025 15:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Booie East QLD (Booie East QLD)

Start Date: 10/06/2025 06:00:00
End Date: 11/06/2025 18:00:00

Status: New

nbn will soon be performing an upgrade on software that is associated with your service. During this overnight activity you will experience a brief loss of service.

Impacted Location: NSW (NSW)

Start Date: 10/06/2025 00:00:00
End Date: 10/06/2025 06:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 10/06/2025 00:00:00
End Date: 10/06/2025 06:00:00

Status: New

nbn has scheduled an outage to upgrade software on equipment connecting your service. The work being performed will cause a loss of service during the outage.

Impacted Location: Geelong VIC (Geelong VIC)

Start Date: 10/06/2025 00:00:00
End Date: 10/06/2025 06:00:00

Status: New

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Loganholme QLD (Loganholme QLD)

Start Date: 09/06/2025 07:00:00
End Date: 09/06/2025 15:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 09/06/2025 00:00:00
End Date: 09/06/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Merrimac QLD (Merrimac QLD)

Start Date: 06/06/2025 00:00:00
End Date: 06/06/2025 08:00:00

Status: New

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Browns Plains QLD (Browns Plains QLD)

Start Date: 06/06/2025 00:00:00
End Date: 06/06/2025 08:00:00

Status: New

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: THERRY ST BOMBALA NSW (THERRY ST BOMBALA NSW)

Start Date: 06/06/2025 00:00:00
End Date: 06/06/2025 06:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: NSW VIC QLD (NSW VIC QLD)

Start Date: 06/06/2025 00:00:00
End Date: 06/06/2025 06:00:00

Status: New

nbn will soon be performing an upgrade on software that is associated with your service. During this overnight activity you will experience a brief loss of service.

Impacted Location: QLD (QLD)

Start Date: 06/06/2025 00:00:00
End Date: 06/06/2025 06:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Gin Gin Central QLD (Gin Gin Central QLD)

Start Date: 05/06/2025 10:59:46
End Date: 06/06/2025 20:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: North Greenbushes WA (North Greenbushes WA)

Start Date: 05/06/2025 10:00:00
End Date: 06/06/2025 20:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Rhynie SA (Rhynie SA)

Start Date: 05/06/2025 08:30:00
End Date: 06/06/2025 18:30:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Nar Nar Goon North (Nar Nar Goon North)

Start Date: 05/06/2025 08:00:00
End Date: 06/06/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Hamley Bridge SA (Hamley Bridge SA)

Start Date: 05/06/2025 06:30:00
End Date: 06/06/2025 18:30:00

Status: New

nbn? is updating software on the network to improve network incident restoration capability. You will experience a loss of connectivity during the interruption.

Impacted Location: WA (WA)

Start Date: 05/06/2025 02:00:00
End Date: 05/06/2025 08:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: WA (WA)

Start Date: 05/06/2025 02:00:00
End Date: 05/06/2025 08:00:00

Status: New

nbn? is updating software on the network to improve network incident restoration capability. You will experience a loss of connectivity during the interruption.

Impacted Location: SA (SA)

Start Date: 05/06/2025 00:30:00
End Date: 05/06/2025 06:30:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW QLD (VIC NSW QLD)

Start Date: 05/06/2025 00:00:00
End Date: 05/06/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Merrimac QLD (Merrimac QLD)

Start Date: 05/06/2025 00:00:00
End Date: 05/06/2025 06:00:00

Status: New

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Cudal NSW (Cudal NSW)

Start Date: 04/06/2025 09:00:00
End Date: 04/06/2025 17:00:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Wyndham Vale VIC (Wyndham Vale VIC)

Start Date: 04/06/2025 08:00:00
End Date: 04/06/2025 11:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Elizabeth Bay NSW Potts Point NSW (Elizabeth Bay NSW Potts Point NSW)

Start Date: 04/06/2025 07:00:00
End Date: 04/06/2025 17:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: West Warwick QLD (West Warwick QLD)

Start Date: 04/06/2025 06:30:00
End Date: 05/06/2025 20:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mt Callender VIC (Mt Callender VIC)

Start Date: 04/06/2025 06:30:00
End Date: 05/06/2025 20:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Creswick Replacement VIC (Creswick Replacement VIC)

Start Date: 04/06/2025 06:30:00
End Date: 05/06/2025 20:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW QLD SA (VIC NSW QLD SA)

Start Date: 04/06/2025 00:30:00
End Date: 04/06/2025 06:30:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: Aspley QLD (Aspley QLD)

Start Date: 04/06/2025 00:00:00
End Date: 04/06/2025 06:00:00

Status: New

nbn? is updating software on the network to improve network incident restoration capability. You will experience a loss of connectivity during the interruption.

Impacted Location: NSW VIC QLD TAS and ACT (NSW VIC QLD TAS and ACT)

Start Date: 04/06/2025 00:00:00
End Date: 04/06/2025 06:00:00

Status: New

Opticomm wishes to advise of upcoming planned maintenance that will be carried out by our Backhaul Provider Telstra. The maintenance will occur on 04/06/2025 through the hours of 00:00 - 06:00 AEST. Services may be interrupted for up to 6 hours.

Severity: Opticomm wishes to advise of upcoming planned maintenance that will be carried out by our Backhaul Provider Telstra. The maintenance will occur on 04/06/2025 through the hours of 00:00 - 06:00 AEST. Services may be interrupted for up to 6 hours.

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 04/06/2025 00:00:00
End Date: 04/06/2025 06:00:00

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: 35 RIVER ST MACKAY QLD (35 RIVER ST MACKAY QLD)

Start Date: 04/06/2025 00:00:00
End Date: 04/06/2025 06:00:00

Status: New

• Details:

• Disruption Start Time: 00:00

• Affected Location and Community: Greenlea, Baldivis, Rivergums WA

• Impact of Disruption: Temporary disruption of services due to planned restart of exchange router. Services are expected to be impacted for up to 15 minutes during the outage window.

Severity: • Details:

• Disruption Start Time: 00:00

• Affected Location and Community: Greenlea, Baldivis, Rivergums WA

• Impact of Disruption: Temporary disruption of services due to planned restart of exchange router. Services are expected to be impacted for up to 15 minutes during the outage window.

Impacted Location: Spires, Greenlea (SPIR, GRLE)

Start Date: 04/06/2025 00:00:00
End Date: 04/06/2025 01:30:00

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Strathfield NSW Burwood NSW (Strathfield NSW Burwood NSW)

Start Date: 03/06/2025 20:00:00
End Date: 04/06/2025 05:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Wongan Hills WA (Wongan Hills WA)

Start Date: 03/06/2025 10:00:00
End Date: 04/06/2025 20:00:00

Status: New

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity you will temporarily be unable to access the network.

Impacted Location: NSW Bonville North (NSW Bonville North)

Start Date: 03/06/2025 09:00:00
End Date: 03/06/2025 17:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Virginia SA (Virginia SA)

Start Date: 03/06/2025 08:30:00
End Date: 04/06/2025 18:30:00

Status: New

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: Prospect Vale TAS (Prospect Vale TAS)

Start Date: 03/06/2025 08:00:00
End Date: 05/06/2025 17:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Packenham Upper (Packenham Upper)

Start Date: 03/06/2025 08:00:00
End Date: 04/06/2025 18:00:00

Status: New

nbn? will shortly be performing work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements the work may be performed during daylight hours.

Impacted Location: West Ballina NSW (West Ballina NSW)

Start Date: 03/06/2025 08:00:00
End Date: 03/06/2025 17:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW QLD SA (VIC NSW QLD SA)

Start Date: 03/06/2025 00:30:00
End Date: 03/06/2025 06:30:00

Status: New

nbn? is updating software on the network to improve network incident restoration capability. You will experience a loss of connectivity during the interruption.

Impacted Location: NSW VIC QLD TAS and ACT (NSW VIC QLD TAS and ACT)

Start Date: 03/06/2025 00:00:00
End Date: 03/06/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: BERWICK VIC (BERWICK VIC)

Start Date: 03/06/2025 00:00:00
End Date: 03/06/2025 06:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: RINGWOOD VIC (RINGWOOD VIC)

Start Date: 02/06/2025 12:00:00
End Date: 02/06/2025 15:00:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mt Panorama NSW (Mt Panorama NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Orton Park NSW (Orton Park NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Georges Plains NSW (Georges Plains NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: OConnell NSW (OConnell NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Napoleon Reef NSW (Napoleon Reef NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Bathurst East NSW (Bathurst East NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Glanmire NSW (Glanmire NSW)

Start Date: 02/06/2025 08:30:00
End Date: 13/06/2025 17:30:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Wagait Beach NT (Wagait Beach NT)

Start Date: 02/06/2025 08:30:00
End Date: 03/06/2025 18:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Bargo North NSW (Bargo North NSW)

Start Date: 02/06/2025 08:00:00
End Date: 11/06/2025 18:00:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mt Warrenheip VIC (Mt Warrenheip VIC)

Start Date: 02/06/2025 08:00:00
End Date: 11/06/2025 18:00:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Toongabbie North VIC (Toongabbie North VIC)

Start Date: 02/06/2025 08:00:00
End Date: 07/06/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Lavers Hill VIC (Lavers Hill VIC)

Start Date: 02/06/2025 08:00:00
End Date: 03/06/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Tatura VIC (Tatura VIC)

Start Date: 02/06/2025 08:00:00
End Date: 03/06/2025 18:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Turramurra NSW (Turramurra NSW)

Start Date: 02/06/2025 07:30:00
End Date: 02/06/2025 15:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: NSW VIC SA (NSW VIC SA)

Start Date: 02/06/2025 00:30:00
End Date: 02/06/2025 06:30:00

Status: New

nbn has scheduled an outage to upgrade software on equipment connecting your service. The work being performed will cause a loss of service during the outage.

Impacted Location: VIC Thornbury (VIC Thornbury)

Start Date: 02/06/2025 00:00:00
End Date: 02/06/2025 06:00:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NT SA (NT SA)

Start Date: 31/05/2025 00:30:00
End Date: 31/05/2025 06:30:00

Status: New

Opticomm wishes to advise of a planned network maintenance being carried out by our upstream carrier Optus on the 31/05 from 00:00 to 07:00 services in Victoria Harbour (DOK5) will be impacted during this period.

Severity: Opticomm wishes to advise of a planned network maintenance being carried out by our upstream carrier Optus on the 31/05 from 00:00 to 07:00 services in Victoria Harbour (DOK5) will be impacted during this period.

Impacted Location: Victoria Harbour (DOK5)

Start Date: 31/05/2025 00:00:00
End Date: 31/05/2025 07:00:00

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 31/05/2025 00:00:00
End Date: 31/05/2025 06:00:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Thrumster NSW (Thrumster NSW)

Start Date: 30/05/2025 08:00:00
End Date: 30/05/2025 11:00:00

Status: New

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: 65A Clarke St South Bunbury WA 6230 (65A Clarke St South Bunbury WA 6230)

Start Date: 30/05/2025 02:00:00
End Date: 30/05/2025 08:00:00

Status: New

nbn will soon be performing an upgrade on software that is associated with your service. During this overnight activity you will experience a brief loss of service.

Impacted Location: Remote QLD (Remote QLD)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 06:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW QLD (VIC NSW QLD)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Tascott NSW (Tascott NSW)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 06:00:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Sorell TAS (Sorell TAS)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 06:00:00

Status: New

nbn has scheduled an outage to enable additional capacity on the network. During the interruption you will not be able to access your service.

Impacted Location: QLD (QLD)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 06:00:00

Status: New

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at GNFD in Glenfield, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at GNFD in Glenfield, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Panorama (GNFD)

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 05:00:00

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at CMRA in Coomera, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network. We apologise for any inconvenience.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at CMRA in Coomera, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network. We apologise for any inconvenience.

Impacted Location:

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 03:00:00

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at BTHD in Burnett Heads, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network. We apologise for any inconvenience.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at BTHD in Burnett Heads, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network. We apologise for any inconvenience.

Impacted Location:

Start Date: 30/05/2025 00:00:00
End Date: 30/05/2025 03:00:00

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Marsfield NSW Macquarie Park NSW (Marsfield NSW Macquarie Park NSW)

Start Date: 29/05/2025 19:00:00
End Date: 30/05/2025 06:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Dover Heights NSW (Dover Heights NSW)

Start Date: 29/05/2025 08:00:00
End Date: 29/05/2025 16:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Neutral Bay NSW North Sydney NSW and more (Neutral Bay NSW North Sydney NSW and more)

Start Date: 29/05/2025 07:30:00
End Date: 29/05/2025 18:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: VIC NSW QLD SA (VIC NSW QLD SA)

Start Date: 29/05/2025 00:30:00
End Date: 29/05/2025 06:30:00

Status: New

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: National (National)

Start Date: 29/05/2025 00:00:00
End Date: 29/05/2025 06:00:00

Status: New

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: CASTERTON VIC (CASTERTON VIC)

Start Date: 29/05/2025 00:00:00
End Date: 29/05/2025 06:00:00

Status: New

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: 298 WEST ST KEARNEYS SPRING QLD (298 WEST ST KEARNEYS SPRING QLD)

Start Date: 29/05/2025 00:00:00
End Date: 29/05/2025 06:00:00

Status: New

Opticomm wishes to advise of a planned maintenance period taking place from 28/05/2025 23:00 to 29/05/2025 06:00,

During this period, services may experience a break for up to 6 hours,

Severity: Opticomm wishes to advise of a planned maintenance period taking place from 28/05/2025 23:00 to 29/05/2025 06:00,

During this period, services may experience a break for up to 6 hours,

Impacted Location: Alira, 375 Centre Road (ALRA)

Start Date: 28/05/2025 23:00:00
End Date: 29/05/2025 06:00:00

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Wooroloo West WA (Wooroloo West WA)

Start Date: 28/05/2025 10:00:00
End Date: 29/05/2025 20:00:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Regency Downs QLD (Regency Downs QLD)

Start Date: 28/05/2025 09:00:00
End Date: 28/05/2025 18:00:00

Status: New

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Ladys Pass VIC (Ladys Pass VIC)

Start Date: 28/05/2025 09:00:00
End Date: 28/05/2025 17:00:00

Status: New

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Kaimkillenbun QLD (Kaimkillenbun QLD)

Start Date: 28/05/2025 09:00:00
End Date: 28/05/2025 17:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: BoortSouth (BoortSouth)

Start Date: 28/05/2025 08:00:00
End Date: 29/05/2025 06:00:00

Status: New

Opticomm wishes to advise of a planned network maintenance period taking pace 28/05/2025 from 8:00am - 4:00pm in order to upgrade Opticomm network equipment,
During this period services will be interrupted in rolling batches for approximately an hour each.

Severity: Opticomm wishes to advise of a planned network maintenance period taking pace 28/05/2025 from 8:00am - 4:00pm in order to upgrade Opticomm network equipment,
During this period services will be interrupted in rolling batches for approximately an hour each.

Impacted Location: Westbrook (WTBK)

Start Date: 28/05/2025 08:00:00
End Date: 28/05/2025 16:00:00

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Maidenwell QLD (Maidenwell QLD)

Start Date: 28/05/2025 06:00:00
End Date: 30/05/2025 18:00:00

Status: New

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: SA (SA)

Start Date: 28/05/2025 00:30:00
End Date: 28/05/2025 06:30:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: SA (SA)

Start Date: 28/05/2025 00:30:00
End Date: 28/05/2025 06:30:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: TAS (TAS)

Start Date: 28/05/2025 00:00:00
End Date: 28/05/2025 06:00:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 28/05/2025 00:00:00
End Date: 28/05/2025 06:00:00

Status: New

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: QLD (QLD)

Start Date: 28/05/2025 00:00:00
End Date: 28/05/2025 06:00:00

Status: New

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity you will temporarily be unable to access the network.

Impacted Location: Glen Russell North (Glen Russell North)

Start Date: 27/05/2025 09:00:00
End Date: 27/05/2025 16:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Baralaba QLD (Baralaba QLD)

Start Date: 27/05/2025 08:00:00
End Date: 28/05/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: West Belford NSW (West Belford NSW)

Start Date: 27/05/2025 08:00:00
End Date: 28/05/2025 17:00:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Orange NSW (Orange NSW)

Start Date: 27/05/2025 08:00:00
End Date: 27/05/2025 17:00:00

Status: New

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Banana QLD (Banana QLD)

Start Date: 27/05/2025 08:00:00
End Date: 27/05/2025 16:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Dulwich Hill NSW (Dulwich Hill NSW)

Start Date: 27/05/2025 08:00:00
End Date: 27/05/2025 15:30:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Somerset TAS (Somerset TAS)

Start Date: 27/05/2025 08:00:00
End Date: 27/05/2025 11:00:00

Status: New

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: WA (WA)

Start Date: 27/05/2025 02:00:00
End Date: 27/05/2025 08:00:00

Status: New

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: SA (SA)

Start Date: 27/05/2025 00:30:00
End Date: 27/05/2025 06:30:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 27/05/2025 00:30:00
End Date: 27/05/2025 06:30:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: TAS (TAS)

Start Date: 27/05/2025 00:00:00
End Date: 27/05/2025 06:00:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 27/05/2025 00:00:00
End Date: 27/05/2025 06:00:00

Status: New

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: QLD (QLD)

Start Date: 27/05/2025 00:00:00
End Date: 27/05/2025 06:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mount Alexander AVC (Mount Alexander AVC)

Start Date: 26/05/2025 08:00:00
End Date: 27/05/2025 18:00:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Coburg VIC (Coburg VIC)

Start Date: 26/05/2025 08:00:00
End Date: 26/05/2025 11:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Marsfield NSW Eastwood NSW (Marsfield NSW Eastwood NSW)

Start Date: 26/05/2025 07:30:00
End Date: 26/05/2025 16:30:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Dulwich Hill NSW (Dulwich Hill NSW)

Start Date: 26/05/2025 07:30:00
End Date: 26/05/2025 15:30:00

Status: New

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Lexia WA (Lexia WA)

Start Date: 26/05/2025 02:00:00
End Date: 26/05/2025 08:00:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: TAS (TAS)

Start Date: 26/05/2025 00:30:00
End Date: 26/05/2025 06:30:00

Status: New

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Impacted Location: Deuchar West QLD (Deuchar West QLD)

Start Date: 26/05/2025 00:00:00
End Date: 26/05/2025 06:00:00

Status: New

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: ACT NSW (ACT NSW)

Start Date: 26/05/2025 00:00:00
End Date: 26/05/2025 06:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Woolloomooloo NSW Darlinghurst NSW and more (Woolloomooloo NSW Darlinghurst NSW and more)

Start Date: 25/05/2025 17:00:00
End Date: 26/05/2025 05:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: SPRINGVALE VIC (SPRINGVALE VIC)

Start Date: 25/05/2025 08:00:44
End Date: 25/05/2025 16:30:44

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 25/05/2025 00:00:00
End Date: 25/05/2025 06:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: DHARRUK NSW WHALAN NSW and more (DHARRUK NSW WHALAN NSW and more)

Start Date: 24/05/2025 08:00:00
End Date: 24/05/2025 17:00:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 24/05/2025 02:00:00
End Date: 24/05/2025 08:00:00

Status: New

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: ROSTREVOR SA HECTORVILLE SA and more (ROSTREVOR SA HECTORVILLE SA and more)

Start Date: 23/05/2025 08:30:00
End Date: 23/05/2025 15:30:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mt Elliot QLD (Mt Elliot QLD)

Start Date: 23/05/2025 08:00:00
End Date: 24/05/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Lemnos VIC (Lemnos VIC)

Start Date: 23/05/2025 08:00:00
End Date: 24/05/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Pomonal VIC (Pomonal VIC)

Start Date: 23/05/2025 08:00:00
End Date: 23/05/2025 18:00:00

Status: New

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Great Western VIC (Great Western VIC)

Start Date: 23/05/2025 08:00:00
End Date: 23/05/2025 18:00:00

Status: New

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Nhill VIC (Nhill VIC)

Start Date: 23/05/2025 08:00:00
End Date: 23/05/2025 11:00:00

Status: New

Opticomm wishes to advise of upcoming planned maintenance for the areas of Balmoral Quay (BALQ) and Balmoral Quay Stage 3&4 (BQ34). The maintenance is to perform works on relevant power equipment, and will occur on 23/05/2025 across the hours of 07:00 - 09:00 AEST. Services may be interrupted for up to 1 hour.

Severity: Opticomm wishes to advise of upcoming planned maintenance for the areas of Balmoral Quay (BALQ) and Balmoral Quay Stage 3&4 (BQ34). The maintenance is to perform works on relevant power equipment, and will occur on 23/05/2025 across the hours of 07:00 - 09:00 AEST. Services may be interrupted for up to 1 hour.

Impacted Location: Balmoral Quay (BALQ)

Start Date: 23/05/2025 07:00:00
End Date: 23/05/2025 09:00:00

OptiComm advises there will be planned power maintenance by Powercor at The Dales (DALE) in VIC.
Services will be impacted during the outage window Thursday May 22 at 02:30PM until Thursday May 22 06:30PM
Expected downtime is 15 minutes

Severity: OptiComm advises there will be planned power maintenance by Powercor at The Dales (DALE) in VIC.
Services will be impacted during the outage window Thursday May 22 at 02:30PM until Thursday May 22 06:30PM
Expected downtime is 15 minutes

Impacted Location:

Start Date: 22/05/2025 14:30:00
End Date: 22/05/2025 18:30:00

OptiComm advises there will be planned power maintenance by Powercor at Little Springs (LTSG) in VIC.
Services will be impacted during the outage window Thursday May 22 at 02:30PM until Thursday May 22 06:30PM
Expected downtime is 15 minutes

Severity: OptiComm advises there will be planned power maintenance by Powercor at Little Springs (LTSG) in VIC.
Services will be impacted during the outage window Thursday May 22 at 02:30PM until Thursday May 22 06:30PM
Expected downtime is 15 minutes

Impacted Location:

Start Date: 22/05/2025 14:30:00
End Date: 22/05/2025 18:30:00

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Watchem VIC (Watchem VIC)

Start Date: 22/05/2025 08:00:00
End Date: 23/05/2025 18:00:00

Status: New

As part of Fixed Wireless network upgrade nbn? will be upgrading hardware in your area. This upgrade will enhance your capacity improve services and elevate your overall experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mount Pleasant SA (Mount Pleasant SA)

Start Date: 22/05/2025 07:00:00
End Date: 23/05/2025 20:30:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Gin Gin Central QLD (Gin Gin Central QLD)

Start Date: 22/05/2025 06:30:00
End Date: 23/05/2025 20:00:00

Status: New

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mt Read TAS (Mt Read TAS)

Start Date: 21/05/2025 00:00:00
End Date: 30/05/2025 18:00:00

Status: InProgress

• Details:

• Disruption Start Time: 09:00

• Affected Location and Community: Oran Park, NSW

• Impact of Disruption: Replacement of faulty network equipment at the exchange impacting some users. Services will be disrupted during the duration of the outage window.

Severity: • Details:

• Disruption Start Time: 09:00

• Affected Location and Community: Oran Park, NSW

• Impact of Disruption: Replacement of faulty network equipment at the exchange impacting some users. Services will be disrupted during the duration of the outage window.

Impacted Location: Oran Park (ORPK)

Start Date: 20/05/2025 09:00:00
End Date: 20/05/2025 11:00:00

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Waratah West TAS (Waratah West TAS)

Start Date: 20/05/2025 00:00:00
End Date: 30/05/2025 18:00:00

Status: New

Opticomm wishes to advise of planned network maintenance by Optus. The site listed below may experience a break to service during the change window.

GNFD - Panorama OPC Glenfield NSW 2167

Change Description: Upgrade of hazardous field splice - Fibre Change Damage/Upgrade

Severity: Opticomm wishes to advise of planned network maintenance by Optus. The site listed below may experience a break to service during the change window.

GNFD - Panorama OPC Glenfield NSW 2167

Change Description: Upgrade of hazardous field splice - Fibre Change Damage/Upgrade

Impacted Location: Panorama (GNFD)

Start Date: 19/05/2025 23:59:00
End Date: 20/05/2025 07:00:00

Opticomm wishes to advise of a planned maintenance period taking place from 15/5/2025 23:00 to 16/5/2025 06:00, in order to splice fibre

During this period, services may experience a break for up to 6 hours,

Severity: Opticomm wishes to advise of a planned maintenance period taking place from 15/5/2025 23:00 to 16/5/2025 06:00, in order to splice fibre

During this period, services may experience a break for up to 6 hours,

Impacted Location: Mandalay (MNDL)

Start Date: 15/05/2025 23:00:00
End Date: 16/05/2025 06:00:00

Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Trinity & Cannonvale, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.


TRINITY PARK 4879 (v114)
TRINITY BEACH 4879 (v115)
PALM COVE 4879 (V117
SMITHFIELD 4878 (V116)
CANNONVALE 4802 (v001)

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Trinity & Cannonvale, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.


TRINITY PARK 4879 (v114)
TRINITY BEACH 4879 (v115)
PALM COVE 4879 (V117
SMITHFIELD 4878 (V116)
CANNONVALE 4802 (v001)

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 28/04/2025 07:30:00
End Date: 26/05/2025 16:30:00

Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.


SHAW 4818 (V028)
MT LOW 4818 (V027)
MT LOUISA 4814 (V046)
KIRWAN 4817 (V047)
DOUGLAS 4814 (V045)

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.


SHAW 4818 (V028)
MT LOW 4818 (V027)
MT LOUISA 4814 (V046)
KIRWAN 4817 (V047)
DOUGLAS 4814 (V045)

Impacted Location:

Start Date: 28/04/2025 07:30:00
End Date: 19/05/2025 16:30:00

Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Rapids Landing, WA . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.


Rapids Landing 6285 (V066)

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Rapids Landing, WA . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.


Rapids Landing 6285 (V066)

Impacted Location:

Start Date: 28/04/2025 07:30:00
End Date: 09/05/2025 16:30:00

• Details:

• Disruption Start Time: 00:00am - 06:00am AEDT , Tuesday Feb 25th, 2025

• Affected Location and Community: SAST, ENPL, SKYR, ARCA, AMAL, MQR1, ECTW, ESNH, LCSL, MRID, PPCH, LIDC, HILN, CGBN, ALRA, ATSN, CRDL, CESS, MOLC, SID2

• Impact of Disruption: Loss of all internet services during the maintenance window

Severity: Outage - High

Impacted Location: Arcadia, Craigieburn, Grandvue, Meridian Central, Coridale, Atherstone, Atherstone C, 2 Lord Sheffield Cct, Campbell Estate, 2 Vaughan Street, Lidcombe, NSW 2141, East Central Tower Whitehorse, Lifestyle Communities St Leonards, The Links, Peppercorn Hill, Melbourne Quarter (ARCA, CGBN, MRID, ATSN, CRDL, ENPL, CESS, LIDC, PPCH, ECTW, LCSL, SAST, MQR1)

Start Date: 24/02/2025 23:00:00
End Date:

Opticomm is aware of a power outage impacting some internet services at GDLK & INLA in VIC. For more information visit https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=3212

Severity: Outage - Low

Impacted Location: Grand Lakes, Ingenia Lara Lifestyle (GDLK, INLA)

Start Date: 16/12/2024 16:00:00
End Date:

Opticomm advises of a power outage impacting services in Lara, VIC 3212 (GDLK).This outage is from the energy provider. More information can be found in the energy provider's website.
https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=3212

Severity: Outage - Low

Impacted Location: Lara Views (GDLK)

Start Date: 23/05/2025 04:15:00
End Date:

Opticomm is aware of a network disruption affecting subset of services in South Granville, NSW 2142 (BLGR & DLGR) and is investigating the issue. Further updates will be provided as they become available.
We apologise for the inconvenience caused.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 23/05/2025 03:47:00
End Date:

Opticomm is aware of a FTA service degradation for TRLM - Trillium, Mickleham VIC 3064

Initial investigation has determined on-site presence is required to further investigate. Site access availability and resource allocation is in process.

We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Severity: Outage - Low

Impacted Location: Trillium (TRLM)

Start Date: 19/05/2025 15:00:00
End Date:

Opticomm is aware of a network disruption affecting services in Lake Cathie, NSW 2445 and is investigating the issue. Further updates will be provided as they become available.
We apologise for the inconvenience caused.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 15/04/2025 07:10:00
End Date:

Opticomm is aware of an unplanned Optus Network Failure upstream of of the Opticomm Network impacting services in JNSP

Our teams are aware and working closely with Optus to restore impacted services.
• Details:

• Disruption Start Time: 03/04/2025 22:10

• Affected Location and Community: Jordan Springs, NSW (JNSP)

• Impact of Disruption: Service degradation, packet loss or slow speeds during peak periods

• Next expected update: 04/04/2025 01:00
We understand the inconvenience this disruption may be causing and appreciate your patience while as we work with {upstream_carrier}

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Jordan Springs (JNSP)

Start Date: 03/04/2025 21:10:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in ROPE Ropes Crossing

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 03/04/2025 22:10

• Affected Location and Community: Ropes Crossing, NSW (ROPE)

• Impact of Disruption: Total service loss

• Next expected update: 03/04/2025 23:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 03/04/2025 21:10:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in LR60 60Lorimer

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 00:40

• Affected Location and Community: Lorimer 60

• Impact of Disruption: Loss of Internet services.

• Next expected update: 09:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/04/2025 23:40:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Skennars Head, NSW 2478 (ASSH/ASST), and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 19/03/2025 14:20:00
End Date:

Opticomm is aware of a power supply failure impacting services in BSHK , ALTL

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 12:11 AEST

• Affected Location and Community: The Beach Shack (BSHK), Altum Living (ALTL)

• Impact of Disruption: Total Service Loss

• Next expected update: 18:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 14/03/2025 11:11:00
End Date:

Opticomm is aware of a partial network disruption impacting internet services in Brighton/Butler, WA 6036 (BRTN). We are currently investigating this. Further updates will follow soon.

Severity: Network Disruption - High

Impacted Location: Brighton (BRTN)

Start Date: 13/02/2025 20:00:00
End Date:

Opticomm is aware of a power supply failure impacting services in BTHD Oceanside

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 8:00

• Affected Location and Community: BTHD

• Impact of Disruption: All

• Next expected update: 17:00
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 13/02/2025 07:00:00
End Date:

• Details:

• Disruption Start Time: 8:00 am AEST

• Affected Location and Community: Oceanside

• Impact of Disruption: Total Service Loss

• Next expected update: 2:30 PM AEST

Severity: Outage - Low

Impacted Location:

Start Date: 13/02/2025 07:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services in 79 Karoo Road, Rowville, VIC 3178 (LINK) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Waterford Links (LINK)

Start Date: 11/02/2025 22:26:00
End Date:

Opticomm is aware of a network disruption impacting Caulfield, Hawthorn Hills and Bond apartments (CLFL, HWTH and BRWR), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location: Caulfield Stage 1 (CLFL)

Start Date: 10/02/2025 23:15:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in EDPK

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 11:55am

• Affected Location and Community: EDPK, EPTC, EDP2

• Impact of Disruption: Total service loss

• Next expected update: 12:30pm
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Edmondson Park Town Centre (EDPK)

Start Date: 10/02/2025 10:55:00
End Date:

Opticomm is aware of a power supply failure impacting services in ASSH

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 09/02/2025 12:42

• Affected Location and Community: ASSH

• Impact of Disruption: Data

• Next expected update: 16:30
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 09/02/2025 11:42:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in SUTN

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 15:00 07/02

• Affected Location and Community: Sutton, NSW (GS03, CPWR)

• Impact of Disruption: Total service loss

• Next expected update: 15:45 07/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 07/02/2025 14:00:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in YANP

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 14:50 07/02

• Affected Location and Community: Yanchep, WA (YANP, V125, V126)

• Impact of Disruption: Total service loss

• Next expected update: 15:30 07/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 07/02/2025 13:50:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in QUAY , ZEAL

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: Torquay VIC 3228

• Impact of Disruption: free-to-air channels
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Zeally Sands, Quay 2 (ZEAL, QUAY)

Start Date: 07/02/2025 09:49:00
End Date:

Opticomm is aware of a power disruption impacting internet services at Batemans Bay NSW (OHAN).
Please follow power company for more information
https://www.essentialenergy.com.au/outages-and-faults/power-outages
No ETR yet

Severity: Outage - Low

Impacted Location: Ohana Apartments (OHAN)

Start Date: 05/02/2025 18:10:00
End Date:

Opticomm is aware of a network disruption impacting internet services at PALMERSTON (PALN), Bellamack (V083), Johnston Northern Enterprise (V084), Johnston Stage 1E (V085), CASUARINA (CSUF) & Lyons Estate (V025) in NT and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/02/2025 13:45:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Rutherford, Boolaroo, Caerlon, Armidale NSW (ORKF/OKBL/OKMG/ARMI). We are currently investigating the issue. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 05/02/2025 05:00:00
End Date:

OptiComm wishes to advise there is currently an unplanned power outage impacting services in Cowes VIC 3922.
Please follow the local power provider website for the latest updates.
https://www.outagetracker.com.au/?incident=INCD-159306-U

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 03/02/2025 05:15:00
End Date:

Opticomm is aware of a network disruption impacting limited services in Mason Square (MNSQ) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/02/2025 15:30:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Cowes VIC, 3922 (LCCW). This outage is from the energy provider. No ETR provided. More information can be found in the energy provider's website https://www.outagetracker.com.au/

Severity: Outage - Low

Impacted Location:

Start Date: 02/02/2025 15:20:00
End Date:

Opticomm is aware of a power outage impacting internet services at Forest Parkway (LECE), Lake Cathie NSW 2445. ETR 16:00 AM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location:

Start Date: 02/02/2025 07:30:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in JKVW

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 9:40 aest

• Affected Location and Community: Drouin, VIC 3818 (JKVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:15 aest
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 01/02/2025 20:40:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in JKVW

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 01/02/2025 19:20

• Affected Location and Community: Drouin, VIC. Community Jackson View (JKVW)

• Impact of Disruption: Internet

• Next expected update: 21:20
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 01/02/2025 18:20:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in RDST , EVER

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 6:50pm aest 01/02

• Affected Location and Community: Sunbury VIC (EVER, RDST)

• Impact of Disruption: Total service loss

• Next expected update: 7:30pm aest 01/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Redstone (RDST)

Start Date: 01/02/2025 17:50:00
End Date:

Opticomm advises of a power outage affecting services in Wallan, VIC 3756 (HIDD), caused by the energy provider. For more information, please visit the energy provider's website.

Severity: Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 01/02/2025 13:48:00
End Date:

OptiComm wish to advise there is currently an unscheduled outage impacting services in this estate. This has been escalated for further investigation. We apologise for impact to end users.

Severity: Unplanned Outage - Low

Impacted Location: Eynesbury (EYNE)

Start Date: 01/02/2025 07:55:00
End Date:

OptiComm advises there is an unplanned partial outage impacting some users in this estate. This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Panorama, Edmondson Park Town Centre (GNFD, EDPK)

Start Date: 28/01/2025 17:31:00
End Date:

Opticomm would like to advise of a power outage impacting our services partially in this estate. This outage is from the energy provider. More information can be found in the energy provider's website: https://app.slack.com/client/E06TP61MQ8N/C075SUEKBAT

Severity: Outage - Low

Impacted Location:

Start Date: 28/01/2025 17:06:00
End Date:

Opticomm is aware of a power supply failure impacting services in PROV

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 17:40

• Affected Location and Community: Braddon, ACT 2612 (PROV)

• Impact of Disruption: All services

This outage is from the energy provider. ETR has been provided as 9:23 PM local time. More information can be found in the energy provider's website below: https://www.evoenergy.com.au/Outages#O
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 27/01/2025 16:40:00
End Date:

Opticomm is aware of a network disruption impacting internet services in this estate and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 27/01/2025 16:36:00
End Date:

Opticomm wishes to advise of intermittent dropouts impacting end users in the Scarborough, WA 6019 (BSHK) Estate. We are currently investigating this. Further details will follow soon.

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 25/01/2025 02:00:00
End Date:

OptiComm wishes to advise there is currently an unplanned power outage impacting services in Brentwood Forest, Bellbird Park QLD 4300
Please follow the Energex website for the latest updates. ETR 9 pm

Severity: Unplanned Outage - Low

Impacted Location: Brentwood Forest (BWFT)

Start Date: 24/01/2025 18:25:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Calamvale, QLD, 4116 (MNSV/ MSRS). This outage is from the energy provider. More information can be found in the energy provider's website https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 24/01/2025 17:30:00
End Date:

Opticomm is aware of a network disruption currently impacting some internet services in Berwick Waters, VIC(BKWS)and is actively investigating the issue. Further updates will be provided shortly.

We apologise for any inconvenience caused to end-users.

Severity: Network Disruption - Low

Impacted Location: Berwick Waters, College Green, Water Edge (BKWS)

Start Date: 20/01/2025 21:50:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in MDRU Cambria

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 12:20

• Affected Location and Community: Mount Druitt, NSW

• Impact of Disruption: Loss of Internet services.

• Next expected update: 14:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Cambria (MDRU)

Start Date: 19/01/2025 11:20:00
End Date:

• Details: https://www.energex.com.au/outages/outage-finder/outage-finder-map/

• Disruption Start Time: 06 AM

• Affected Location and Community: Pacific Paradise QLD

• Impact of Disruption: intermittent dropouts

• Next expected update: 7:30 AM

Severity: Outage - Low

Impacted Location: Gemlife Pacific Paradise (PCPE)

Start Date: 19/01/2025 05:00:00
End Date:

Opticomm is aware of an unplanned outage impacting some internet services at Banksmeadow, NSW 2019 (SILK) and is currently investigating.

Severity: Unplanned Outage - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 18/01/2025 23:15:00
End Date:

OptiComm advises there is a FTA outage impacting users in Butler, WA 6036

Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: Brighton, Brighton - Ridgewood, Brighton FTTP, Butler FTTP, Jindee (BRTN)

Start Date: 16/01/2025 17:12:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in PKSD

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 16:00

• Affected Location and Community: Lucas, VIC

• Impact of Disruption: Loss of Internet services.

• Next expected update: 17:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Medium

Impacted Location:

Start Date: 16/01/2025 15:00:00
End Date:

Opticomm is aware of a power supply failure impacting services in STKN

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 15/01/2025 21:13:00
End Date:

Opticomm is aware of a power supply failure impacting services in SFBY

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Seaside (SFBY)

Start Date: 15/01/2025 21:02:00
End Date:

Opticomm is aware of a power supply failure impacting services in ORPK

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Oran Park, Ascot Grove, Chesalon Living (ORPK)

Start Date: 15/01/2025 20:54:00
End Date:

Opticomm is aware of a power supply failure impacting services in NATU

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 20:40

• Affected Location and Community: Macquarie Park (NATU)

• Impact of Disruption: Loss of services

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 15/01/2025 19:40:00
End Date:

Opticomm is aware of a power supply failure impacting services in HMTG

For more information please visit the local power supplies website

Severity: Outage - Low

Impacted Location: The Hermitage (HMTG)

Start Date: 15/01/2025 19:16:00
End Date:

Opticomm is aware of a power supply failure impacting services in WTLE

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 20:10

• Affected Location and Community: Schofields (WTLE)

• Impact of Disruption: all service

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Bottlebrush (WTLE)

Start Date: 15/01/2025 19:10:00
End Date:

We would like to inform you that our network is currently experiencing a partial outage at Burnside, VIC 3023 (MODE). This issue is affecting some services. we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location: Modeina, MODEINA (MODE)

Start Date: 14/01/2025 09:51:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Ropes Crossing NSW 2760 (ROPE) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 09/01/2025 09:32:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in NHPT , ELE7 , TN57 , MARC , WSSL

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 22:50

• Affected Location and Community: Warren Street, Element 7, The Marc, Ten57 and Newhampton, QLD.

• Impact of Disruption: Loss of Internet service

• Next expected update: 23:59
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Element 7 (ELE7)

Start Date: 08/01/2025 21:49:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Highfields, QLD 4352 (HHFS). This outage is from the energy provider. No ETR provided. More information can be found in the energy provider's website https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Highfields (HHFS)

Start Date: 08/01/2025 09:06:00
End Date:

Opticomm is aware of a power supply failure impacting services in ANDC , RMGT

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:50 PM

• Affected Location and Community: Carlton and Kogarah in NSW (RMGT & ANDC)

• Impact of Disruption: Internet

• Next expected update: 07/01/2025 02:00 as per published on the website of the provider: https://www.ausgrid.com.au/Outages/Current-Outages
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 06/01/2025 22:50:00
End Date:

Opticomm would like to advise of an unplanned power outage impacting our services partially in Oran Park NSW, Australia (ORPK). This outage is from the energy provider. More information can be found in the energy provider's website https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Unplanned Outage - Critical

Impacted Location: Oran Park, Ascot Grove, Chesalon Living (ORPK)

Start Date: 06/01/2025 14:05:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in SKYR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 01:24

• Affected Location and Community: Sky Residences, NSW

• Impact of Disruption: Partial loss of Internet services.

• Next expected update: 04:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 04/01/2025 00:24:00
End Date:

Opticomm wishes to advise of unplanned outage impacting end users in Ripley, QLD, 4306 (RPLY). We are currently investigating this. Further details will follow soon.

Severity: Unplanned Outage - Low

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 03/01/2025 10:00:00
End Date:

Opticomm would like to advise of a power outage impacting our services in SMITHFIELD, QLD 4878 (TRIN). The outage is from the energy provider. No ETR has been provided at the moment. More information can be found in the energy provider's website below:
https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 03/01/2025 05:54:00
End Date:

OptiComm advises there is currently an unplanned outage impacting the following areas:
- Belle Vue Apartments, NSW
- Illawara Road, NSW
- Top Garden, NSW

This is under investigation.

Severity: Unplanned Outage - Medium

Impacted Location: Top Garden II (TPG2)

Start Date: 30/12/2024 22:33:00
End Date:

Opticomm is aware of a partial network disruption impacting internet services at Lightsview (LHPK) in SA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 30/12/2024 15:50:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Trinity (TRIN), Smithfield Village ((V114), Bluewater (BLWT), Canopy's Edge (V116) & Ocean's Edge (V117) in QLD and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 30/12/2024 00:00:00
End Date:

Opticomm advises of an unplanned outage impacting Free to Air TV services for some of our customers in Lakelands, WA 6180 and Madora Bay, WA 6210 (LKLH, LKLD, MDRB, MDRH). We are currently investigating this. Further details will follow soon.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 29/12/2024 23:00:00
End Date:

Opticomm would like to advise of a power outage impacting some of our services in Lakeland, WA 6180 (LKLD). This outage is from the energy provider. More information can be found in the energy provider's website https://www.westernpower.com.au/outages/?_sqt=Power+outages#

Severity: Outage - Low

Impacted Location:

Start Date: 29/12/2024 16:40:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in PLAC , JCNT , LYOS , RMSY

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 27/12/2024 17:50

• Affected Location and Community: PLAC, JCNT, LYOS, RMSY

• Impact of Disruption: Total service loss for listed Communities

• Next expected update: 18:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 27/12/2024 16:50:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Burnside, VIC 3023 (MODE). This outage is from the energy provider. More information can be found in the energy provider's website https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=Burnside%2C+VIC+3023

Severity: Outage - Low

Impacted Location: Modeina, MODEINA (MODE)

Start Date: 27/12/2024 16:19:00
End Date:

Opticomm is aware of a power supply failure impacting services in ANDC , RMGT , KOCN , STKO , SCBE

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 27/12/2024 15:30

• Affected Location and Community: ANDC, RMGT, KOCN, STKO & SCBE

• Impact of Disruption: Total service loss due to power outage

• Next expected update: Responsible power supplier has advised an ETA for resolution of 17:30 this afternoon
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 27/12/2024 14:30:00
End Date:

Opticomm is aware of a power supply failure impacting services in WOBB South Brisbane ESA Brownfield (Velocity)

For more information please visit the local power supplies website
• Details: Impacting customers partially in this estate

• Disruption Start Time: 9 PM

• Affected Location and Community: WOBB (V120) West end, 4101.

• Impact of Disruption: Partial

• Next expected update: 10:30
https://www.energex.com.au/outages/outage-finder/emergency-outages-text-view/?suburb=WEST%20END
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: South Brisbane ESA Brownfield (Velocity) (WOBB)

Start Date: 24/12/2024 19:00:00
End Date:

Opticomm is aware of an unplanned Free to Air TV outage affecting some customers in Officer, VIC, 3809 (ARCA). We are currently investigating this issue. No ETR is currently available. Further updates will be provided shortly.

Severity: Outage - Low

Impacted Location: Arcadia, Grandvue (ARCA)

Start Date: 22/12/2024 23:00:00
End Date:

We would like to inform you that our network is currently experiencing a partial outage in Werribee, VIC 3030 (HARP). we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location: Harpley (HARP)

Start Date: 22/12/2024 16:53:00
End Date:

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Brighton (BRTN)

Start Date: 17/12/2024 23:00:00
End Date:

Opticomm is aware of an unplanned power outage impacting some internet services at Banksmeadow, NSW 2019 (SILK) and is currently investigating. For more information, please visit https://www.ausgrid.com.au/Outages/Current-Outages

Severity: Unplanned Outage - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 17/12/2024 17:21:00
End Date:

Opticomm is aware of an unplanned power outage impacting some internet services at Elliot Springs, QLD 4816 (ELSP) and is currently investigating. For more information, please visit https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Unplanned Outage - Low

Impacted Location: Elliot Springs (ELSP)

Start Date: 17/12/2024 17:06:00
End Date:

Opticomm is aware of a power supply failure impacting services in LHPK Lightsview

For more information please visit the local power supplies website
• Details: More details can be found on the SAPON website: https://outage.apps.sapowernetworks.com.au/Outages/OutageSearch?suburb=Lightsview&postcode=5085

• Disruption Start Time: 5:56 AM (ACDT)

• Affected Location and Community: Northgate 5085 (LTVW)

• Impact of Disruption: Partial services impacted

• Next expected update: 8:15 Am (ACDT)
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Lightsview (LHPK)

Start Date: 17/12/2024 05:26:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Greenvale (GVGD), VIC 3059 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Greenvale Gardens, Grange (GVGD)

Start Date: 16/12/2024 17:40:00
End Date:

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate POINT COOK, VIC 3030 (LTVN). This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 16/12/2024 05:00:00
End Date:

OptiComm advises there is an unplanned outage impacting East Brunswick, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 16/12/2024 01:41:00
End Date:

Opticomm is aware of a network disruption impacting Wollert,3750 (Aura), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location: Aurora, St. Claire (AURA)

Start Date: 15/12/2024 14:45:00
End Date:

Opticomm is aware of a network disruption impacting Curlewis Park (CLPK), 3222, VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users

Severity: Network Disruption - Low

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 15/12/2024 14:30:00
End Date:

Opticomm is aware of a network disruption impacting Caulfield, Hawthorn Hills and Bond apartments (CLFL, HWTH and BRWR), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 15/12/2024 14:30:00
End Date:

OptiComm advises there is an unplanned partial outage affecting some users in Curlewis Park, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 12/12/2024 13:28:00
End Date:

Opticomm is aware of a network disruption impacting services in Ripley, QLD 4306 and is currently investigating. Further updates will be provided shortly.

We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 11/12/2024 23:22:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Scarborough, WA 6109 (BSHK and ALTL). This outage is from the energy provider. More information can be found in the energy provider's website https://www.westernpower.com.au/outages/#

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 11/12/2024 20:05:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Arkenstone (ARKS) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Arkenstone (LFTS)

Start Date: 11/12/2024 06:30:00
End Date:

OptiComm advises there is an unplanned outage impacting services listed at IQ, and Clarence Apartments, NSW (CLBD, CLAP).
This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Clarence Apartments (CLAP)

Start Date: 10/12/2024 20:46:00
End Date:

Opticomm advises of an unplanned outage affecting our customers at Springfield Rise (QLD). This is currently under investigation. We will provide further updates shortly.

Severity: Unplanned Outage - Low

Impacted Location: Springfield Rise (SPRS)

Start Date: 10/12/2024 04:31:00
End Date:

Opticomm advises of an unplanned outage affecting our customers at HURSTVILLE, NSW, 2220 (BEHU). This is currently under investigation. We will provide further updates shortly.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/12/2024 13:00:00
End Date:

OptiComm wishes to advise some customers may be experiencing TV signal issues for the following estates.

SPFD, The Sanctuary OPC Springfield Lakes QLD
CTWK, Central Walk OPC Springfield Lakes QLD
LENT, Lakes Entrance OPC Springfield Lakes QLD
TTRE, Tea Trees OPC Springfield Lakes QLD
FRBK, Fernbrooke OPC Redbank Plains QLD
BWFT, Brentwood Forest OPC Bellbird Park QLD

This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Fernbrooke, Brentwood Forest, Tea Trees, Central Walk, The Sanctuary (FRBK, BWFT, SPFD)

Start Date: 09/12/2024 10:09:00
End Date:

Opticomm is aware of a partial network disruption impacting internet services and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge, Aspect (SPFD)

Start Date: 08/12/2024 17:17:00
End Date:

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 05/12/2024 10:00:00
End Date:

Opticomm is aware of a network disruption impacting services in Curlewis, VIC 3222 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Curlewis Park (CLPK)

Start Date: 05/12/2024 01:22:00
End Date:

OptiComm advises there is an unplanned outage impacting only 10 services listed at TRINITY(Velocity), QLD (TRIN).
This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 01/12/2024 08:35:00
End Date:

Opticomm is aware of a network disruption impacting services in Beverley Park, NSW 2217 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 29/11/2024 20:12:00
End Date:

OptiComm advises there is an unplanned outage impacting Ohana Apartments, NSW.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Ohana Apartments (OHAN)

Start Date: 28/11/2024 15:34:00
End Date:

Opticomm is aware of a network disruption impacting services in Ropes Crossing, NSW 2760 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 28/11/2024 09:40:00
End Date:

Opticomm is aware of a power outage impacting some internet services at Oran Park (ORPK) and Gregory Hills (GYHL) . Please visit https://www.endeavourenergy.com.au/outages/current-power-outages for more information

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 26/11/2024 15:29:00
End Date:

Opticomm is aware of a power outage impacting internet services at Castle Hill, NSW 2154(SKAP). For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location:

Start Date: 25/11/2024 23:15:00
End Date:

Due to multiple fibre optic cable cuts in our upstream carriers network, customers will experience increased latency and packet loss during peak periods. Our backhaul carrier is currently working on repairs, however, there is no ETA. We apologise for any inconvenience.

Severity: Outage - Low

Impacted Location: Aurora, Aspire, Amber, Rathdowne, Stonybrook, Encore, St. Claire, Westwood, Aspire West (AURA, ASPR, RATH)

Start Date: 25/11/2024 16:30:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in Clyde and Cranbourne East (PVLN / MYFD).
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Severity: Network Disruption - High

Impacted Location: Mayfield, Pavilion (MYFD, PVLN)

Start Date: 25/11/2024 08:30:00
End Date:

OptiComm advises there is an unplanned outage impacting Lochiel Park, SA.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Lightsview, Lochiel Park (LHPK)

Start Date: 23/11/2024 13:28:00
End Date:

OptiComm advises there is an unplanned outage impacting all services in the Avant community, Melbourne. This is escalated and under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 22/11/2024 17:32:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Arcadia (ARCA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Arcadia, Grandvue (ARCA)

Start Date: 21/11/2024 12:00:00
End Date:

OptiComm advises there is an unplanned outage impacting services listed at  Lara, VIC 3212 ( INLA).

Its under investigation and will provide update accordingly.

We apologise for the inconvenience it may cause.

Severity: Unplanned Outage - Low

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 20/11/2024 20:36:00
End Date:

Opticomm is aware of a network disruption impacting internet services on Hervey Bay QLD (HVBY). Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ingenia Hervey Bay (HVBY)

Start Date: 18/11/2024 18:40:00
End Date:

Opticomm advises of a potential outage affecting Free to Air TV services for some residents at Oran Park, NSW (ORPK). Our engineers are currently investigating this and further details will soon follow. We apologise for any inconvenience this may have caused.

Severity: Outage - Low

Impacted Location: Oran Park, Chesalon Living (ORPK)

Start Date: 18/11/2024 06:00:00
End Date:

OptiComm wishes to advise there is currently an unscheduled outage impacting services in JNSP - Jordan Springs NSW 2747.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Jordan Springs (JNSP)

Start Date: 17/11/2024 18:20:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Glenside (GLEN) in SA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Glenside (GLEN)

Start Date: 14/11/2024 22:50:00
End Date:

OptiComm advises there is an unplanned outage impacting CASUARINA, NT.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location:

Start Date: 14/11/2024 17:02:00
End Date:

OptiComm would like to inform you of a power outage affecting 96 services in Woolloongabba, QLD 4102 (SCSQ). This outage is due to an issue from the energy provider. For more details, please visit the energy provider's website: https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: South City Square (SCSQ)

Start Date: 14/11/2024 03:15:00
End Date:

Opticomm is aware of a network disruption impacting some internet services at Banksmeadow, NSW, 2019 (SILK) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 13/11/2024 07:30:00
End Date:

Opticomm is aware of a power outage disrupting some internet services at Lochiel Park (LHPK) in SA and is currently investigating. For more information visit https://outage.apps.sapowernetworks.com.au/Outages/OutageSearch?suburb=Campbelltown&postcode=5074

Severity: Outage - Low

Impacted Location: Lochiel Park (LHPK)

Start Date: 12/11/2024 07:05:00
End Date:

Opticomm wishes to advise of an unplanned network disruption impacting end users in Shellharbour NSW, 2529 (BNSN, ELSH)

We are currently investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location:

Start Date: 11/11/2024 11:45:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Kiara (KIAR) and 82W (82WA), ACT 2604. This outage is from the energy provider. More information can be found in the energy provider's website
https://www.evoenergy.com.au/Outages

Severity: Outage - Low

Impacted Location:

Start Date: 09/11/2024 01:25:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Trinity (AKMS) in WA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Trinity (AKMS)

Start Date: 08/11/2024 14:00:00
End Date:

OptiComm advises there is a FTA outage impacting users in Springfield Lakes, QLD 4300.
Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: The Peninsula (SPLE)

Start Date: 08/11/2024 07:00:00
End Date:

Opticomm is aware of a network disruption impacting Orion (ORON), QLD and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users

Severity: Network Disruption - Low

Impacted Location: Orion (ORON)

Start Date: 07/11/2024 22:15:00
End Date:

Opticomm wishes to advise of an unplanned network disruption impacting end users in Palmerston & Casuarina, NT (CSUF, PALN)

Services will be impacted by intermittent service disruption,
Opticomm is currently investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location: Oran Park, Yarrabilba, Atherstone, North Harbour, Jordan Springs, Trinity, Springfield Rise, Mandalay, Gregory Hills, Armstrong Creek, Somerfield, Harpley, Calderwood Valley, The Hermitage, Fernbrooke, Waratah, Aurora, Brighton, Thornhill Park, Brentwood Forest, Spires, Ecco Ripley, Modeina, Meridian, Arcadia, Tulliallan, Mayfield, Greenvale Gardens, Alkimos Beach, Curlewis Park, Aspire, Westbrook, Lightsview, Blakes Crossing, Seaside, Valley Park, Amber, Waterford County, Pavilion, Delaray, Alamanda, St. Germain, Casiana Grove, Botanical, Stoneleigh, Berwick Waters, Clydevale, Baywater, Zeally Sands, Trillium, Tea Trees, Ashbury, Gen Fyansford, Elliot Springs, The Pines, The Surrounds, Waterford Melton, Westbrook North, Brookhaven, ParkBridge, Evergreen Waters, Quay 2, Ropes Crossing, Central Park, Pasadena, Waterside, Chambers Pines, The Peninsula, Sanctuary, Central Walk, Marriott Waters, Exford Waters, Life, Lara Central, Grand Lakes, Woodlands, Victoria Harbour, Bellaview, Tannum Blue, Jackson View, Callaway Park, Craigieburn, Maplewood, Kinbrook, Arramont, Verdant Hill, Aquarevo, Warralily Central, Warralily Grange, University Hill, Lara Views, College Green, Albright, Kaduna Park, Canopy, Rathdowne, The Sanctuary, Ripley Valley, Grandvue, Chancellor, Mt. Atkinson, Alira, The Moorings, Avondale Heights, Springwood, YarraBend, Notting Hill Apart, 333 Burwood, Stonybrook, The Hermitage (SEKI), Evergreen Links, Panorama, Sanctuary Cove, The Orchard, Plummer Street, Gladeville, Sunbury Fields, Jindalee Beachside, Gemstone Rise, Sequana, Meridian Central, Water Edge, Upper West Side, Encore, Brookwater, Eden, Grange, Alkimos Vista, True North, West, Highfields, Silkari MDU, Ascot Grove, The Summit, River Walk, South Brisbane ESA Brownfield (Velocity), Canterbury Lakes, Lighthouse, Hamilton Harbour, West Franklin Apartments, St. Claire, 387-397 Macquarie Street, Greenlea, Brighton - Ridgewood, Movida, Kingston Park, Kallangur, Weemala at the Lake, Warralily Batten Road, Studio Nine, Hercules Northshore, Glenside, Gemlife Woodend, Platform, Darling Square North East Plot, Toorak Park, Albert Place, Westwood, Gregory Hills 15A, Jade, Donnybrae, Balmoral Quay, Princeton Rise, Aspire West, East Side Quarter, Hamilton Reach, Ellarook, Golden Grove, Burwood Brickworks, Brighton FTTP, East Village, Wandana, Iskia, South City Square, Gemlife Bribie Island, 675 Berwick-Cranbourne Road, Oxford Central, Eynesbury, Fairview, Ridgeview, Bottlebrush, Mambourin, Yarra One, Parq on Flinders, Banksia Grove Carramar, Redstone, Bethania, Teneriffe, Arcadia Group Hidden Valley, Highland Views, Williams Walk, Ohana Apartments, Edenbrooke Villas, Upper West Side - Tower 3, Minta Farm, Queens Place, York and George, Coridale, Butler FTTP, Wildflower Ridge, Seanna Residences, Grand Central Shopping Centre, Eastland Shopping Centre, The Heights, DUO, Lochiel Park, Summit Business Park, The Grace Stage 1, Banksia Grove, Shorehaven, 2 Lord Sheffield Cct, The Verge, Oaktree Rutherford, The Griffin, Paros, St Moritz, Darling Square South East Plot, Clarence Apartments, FKP Rochedale (Velocity), Campbell Estate, East Central Tower Whitehorse, Caulfield Stage 2, Cascades on Clyde (Velocity), Edgewater, Brighton (Velocity), Johnston Northern Enterprise (Velocity), Amber Gardens, Orion, Malt District, LAURIMAR (Velocity), 12-18 Philip Avenue, Arkenstone, Jacaranda Residencies Carlingford, Smithfield Village (Velocity), White Rock, Windsor & Co, Alora, 2 Vaughan Street, Lidcombe, NSW 2141, Gemlife Palmwoods, Cascade Gardens (Velocity), Only Flemington, Riverfield, MODEINA, Dalyellup Beach (Velocity), Leopold - Bellarine, Honeywood, Savant, Breeze Apartments, Samford Retirement Village, Living Gems Kuluin, Waterford Links, The Beach Shack, Infinity by Crown, Hawk Fields, Peppercorn Hill, The Moorings (SDU), Lifestyle Communities St Leonards, Pemberton on the Park, Frasers Landing, 743 Camden Valley Way, Aspect, Abiwood 660, Riviere, The Yards, Stature Avenue, Jindee, Gemstone Waters, Edmondson Park Town Centre, Gemlife Pacific Paradise, 33 Janefield Drive, Rosebery Apartments, Tonsley Village, 354 Bowden, The Links, Ingenia Hervey Bay, The Banks, Melbourne Quarter, Cambria, Lakeside Pakenham, Atherstone C, Element Apartments, Yaringa, West Side Place - 2, Victoria and Vine, Sawtell Commons, Ingenia Lara Lifestyle, Eden Beach, The Fifth Apartments, Bellambi Commercial Centre, Oaks at Woden, Chesalon Living, Arncliffe Residential, Top Garden II, Renaissance, Yarrabend, Darling Harbour, VSQ3, The Watson, Element 7 (ORPK, YRBA, ATSN, NTHR, JNSP, AKMS, SPRS, MNDL, GYHL, CLPK, AGCK, HMTG, BRTN, TULN, SOME, HARP, RPLY, ASPR, AURA, BWFT, FRBK, MRID, DLRY, ARCA, CDVY, WARA, THPK, SPFD, STLH, SPIR, MODE, GVGD, MYFD, GDLK, ALMN, BKWS, RATH, AKBH, CASA, LHPK, ASHB, WTBK, WARD, BKCS, SFBY, EGWT, WOOD, VLPK, ALBR, WTFD, PVLN, MRWT, STGM, BOTA, TRLM, UNHI, ZEAL, YNTP, TESD, GENF, ELSP, SPLE, PKBG, CRPK, QUAY, VERD, ROPE, KIBK, PSDA, SANC, CLWY, TMBU, DOK5, CGBN, JKVW, ARRA, MPWD, WAGR, KAPA, MARH, YABD, FPAH, MTAK, SPWD, ALRA, HNHR, BRNH, BUOD, GNFD, SNCV, JLBH, GERE, PLST, UWSM, ADSF, WEST, HHFS, DLSQ, AKVI, TRNO, SILK, WEMA, WOBB, GTV9, GRLE, MCQS, MOVD, KPAP, DWHY, HERC, RIWK, WFKN, KRKR, TOPK, ALPL, LGWE, GLEN, ESQP, BKSG, BRIC, BALQ, JADE, ELRK, ETVG, THKD, EYNE, WAND, OHAN, CTNA, BTHA, HIDD, BABD, YARA, WTLE, MAMB, UWS3, RDST, STNB, PACF, ODCL, ISKI, WALK, MTFM, QNPL, EAST, YKGE, GCTW, BEID, SCSQ, HVGP, CRDL, GTIF, ECTW, MLTD, GRCE, ORON, SHOR, GRIF, STMZ, MRDA, LFTS, SHCA, TRIN, CLAP, MGAT, PMWS, CBNE, CLFD, GLRP, WTRK, AMGD, JLEE, PALN, LSLD, HNYW, LIDC, RTON, FMTN, RIFI, PPAE, FREK, 21LK, LTBA, HVBY, PPCH, LINK, KLUN, INBC, PMDU, PKGV, ARNC, SAST, LCSL, TONS, BOWD, PCPE, BSHK, ROSE, EDPK, RNAB, GEWT, AFRA, SDRV, OAKS, BLMB, VINE, SCOM, INLA, WSP2, ELE7, OKRF, ENPL, WNDS, ELEM, MQR1, WTSN, RENA, TPG2, VSQ4, TFIF, MDRU, LKSP, EDBC, CESS)

Start Date: 07/11/2024 10:24:00
End Date:

OptiComm advises there is an unplanned outage impacting Gemstone Rise, QLD. This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Gemstone Rise (GERE)

Start Date: 06/11/2024 13:50:00
End Date:

OptiComm advises there is an unplanned outage impacting Gemstone Rise, QLD.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Gemstone Rise (GERE)

Start Date: 05/11/2024 13:14:00
End Date:

Opticomm is aware of a network disruption impacting a subset of internet services at Casiana Grove (CASA), Canopy (CAPY), Elysian (ELSN) Tulliallan (TULN) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tulliallan, Casiana Grove, Waterside, Canopy (TULN, CASA)

Start Date: 05/11/2024 09:34:00
End Date:

Opticomm is aware of a network disruption impacting a subset of internet services at Casiana Grove (CASA), and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Casiana Grove, Canopy (CASA)

Start Date: 03/11/2024 23:00:00
End Date:

Opticomm is aware of a network disruption affecting some internet services in Calamvale, QLD 41162 (MSRS) and is currently investigating. Further updates will be provided.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 01/11/2024 08:20:00
End Date:

OptiComm advises there is a FTA outage impacting users in Tandem Blue, Oceanside, Kirwan, and Biloela (TMBU, BTHD, KIRN, BILO).
Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 31/10/2024 18:52:00
End Date:

Opticomm is aware of an unplanned network disruption impacting services in ECOV , SODA , GSTG , CMRA , HTSC , RVUE , BRN1 , ANXA , LTST , 21LK , WSTV , GNWV

Ours teams are aware and are investigating with more information to be provided as soon as possible.
OptiComm wishes to advise there is currently an unscheduled outage impacting services on the following estates.

CMRA – Coomera QLD 4209
BRN1 - Brisbane 1, SOUTH BRISBANE 4101
WSTV - West Village West End, West End 4101
LTST - Lotus Tower, KANGAROO POINT QLD 4169
HTSC - Hampton Seachange TOOWOOMBA QLD 4350
RVUE – Vue, ROBINA QLD 4226
GSTG - Seachange Upper Coomera
GNWV - Greenhouse West Village, West End QLD 4101
ECOV - Eco Village, CURRUMBIN VALLEY QLD 4223
21LK - Lake Street Varsity Lakes 4227
SODA - Soda Apartments, SOUTH BRISBANE QLD 4101
ANXA - Annexe Apartments, BOWEN HILLS QLD 4006

This is escalated and under investigation. An ETR will be provided as soon as possible.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Unplanned Outage - Low

Impacted Location: Edgewater (21LK)

Start Date: 31/10/2024 06:25:00
End Date:

OptiComm advises due to a software upgrade by our upstream carrier for MRGR services may experience a break to service. All services may be impacted during the outage window.

Severity: Outage - Low

Impacted Location:

Start Date: 31/10/2024 02:28:00
End Date:

Opticomm is aware of a network disruption impacting internet services at CASUARINA (CSUF) PALMERSTON (PALN) in NT. This is due to an unplanned event by our upstream carrier Telstra.
Further updates to follow.

Severity: Network Disruption - Low

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 30/10/2024 01:10:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Edmondson Park RP1 (EDPK) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Edmondson Park Town Centre (EDPK)

Start Date: 28/10/2024 09:10:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Eastland Shopping Centre, VIC (EAST) due to a power outage in the area. Please follow https://www.outagetracker.com.au/outage-list for further updates.

Severity: Network Disruption - Low

Impacted Location: Eastland Shopping Centre (EAST)

Start Date: 27/10/2024 21:34:00
End Date:

Opticomm is aware of network disruption affecting Stoneleigh Logan Reserve QLD (STLH). This is under investigation and update will be provided shortly.

Severity: Network Disruption - Low

Impacted Location: Stoneleigh (STLH)

Start Date: 25/10/2024 13:40:00
End Date:

Opticomm is aware of a network disruption impacting a subset of internet services in Melbourne, VIC 3000 (WSP2) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: West Side Place - 2 (WSP2)

Start Date: 24/10/2024 19:00:00
End Date:

OptiComm advises there is an unplanned outage impacting Flagstaff Hill, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 24/10/2024 09:45:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Mount Cotton, QLD 4165 (REDL) due to a power outage in the area. Please follow https://www.energex.com.au/outages/outage-finder/outage-finder-map/ for further updates.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 23/10/2024 20:10:00
End Date:

OptiComm wishes to advise there is currently an unscheduled outage impacting services in this estate. This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Aspire (ASPR)

Start Date: 22/10/2024 23:02:00
End Date:

OptiComm wishes to advise there is currently an unscheduled power outage impacting users in this estate. Please follow the advisory posted on Essential Energy's website for the latest ETR.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 20/10/2024 09:22:00
End Date:

Opticomm wishes to advise of an unplanned network disruption impacting end users on CAULFIELD NORTH, VIC 3161(CLFD)
We are investigating and will provide further information shortly

Severity: Network Disruption - Low

Impacted Location: Caulfield Stage 2 (CLFD)

Start Date: 16/10/2024 17:44:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Julago, QLD 4816 (ELSP). This outage is from the energy provider. More information can be found in the energy provider's website https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Elliot Springs (ELSP)

Start Date: 16/10/2024 15:27:00
End Date:

Opticomm wishes to advise of an unplanned service partial disruption impacting end users in Butler, WA 6036 (BRTN)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Brighton, Brighton - Ridgewood, Brighton FTTP, Jindee (BRTN)

Start Date: 15/10/2024 21:29:00
End Date:

Opticomm wishes to advise of an unplanned service disruption impacting end users in Alkimos, WA 6038 (AKMS)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Trinity (AKMS)

Start Date: 15/10/2024 20:23:00
End Date:

Opticomm is aware of an unplanned Telstra Network Failure upstream of the Opticomm Network impacting services in Bellamack, Johnston and Lyons (V025, V083, V084, V085) in Northern Territory.

Our teams are aware and working closely with Telstra to restore impacted services.

Severity: Outage - High

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 15/10/2024 12:08:00
End Date:

Opticomm is aware of a partial network disruption impacting some internet services at Ingenia Lifestyle Parkside Lucas (PKSD) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 14/10/2024 08:30:00
End Date:

Opticomm wishes to advise of an unplanned network disruption impacting services in Tannum Blue QLD, (TMBU)
We are investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 11/10/2024 11:50:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Evergreen Waters (EGWT) in VIC. Our upstream carrier Optus is performing planned maintenance from 08/10/2024 23:59:59 to 09/10/2024 06:59:59.

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 08/10/2024 23:00:00
End Date:

Opticomm wishes to advise of an unplanned service disruption impacting services in Hidden Valley, QLD 4703 (YNTP)
We are investigating and will provide further information shortly

Severity: Outage - Low

Impacted Location: The Pines (YNTP)

Start Date: 08/10/2024 12:06:00
End Date:

Opticomm is aware of a network disruption impacting services in Burpengary East, QLD 4505 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: North Harbour (NTHR)

Start Date: 05/10/2024 00:20:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Five Farms (FIFA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/10/2024 00:00:00
End Date:

OptiComm wishes to advise there is currently an unscheduled partial outage impacting services in BUOD - Burwood VIC 3125.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: 333 Burwood (BUOD)

Start Date: 02/10/2024 15:30:00
End Date:

OptiComm advises there is an unplanned outage impacting Trinity, QLD.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 25/09/2024 11:23:00
End Date:

OptiComm advises there is an unplanned outage impacting Hidden Valley, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 25/09/2024 10:10:00
End Date:

Opticomm would like to advise of a power outage impacting our services in 180 George Street, NSW (PMTA). This outage is from the energy provider. ETR has been provided as 3 am local time. More information can be found in the energy provider's website below: https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Outage - Low

Impacted Location:

Start Date: 22/09/2024 23:20:00
End Date:

Opticomm would like to advise of a power outage partially impacting our services in SHAW and MT LOW (DEGN) QLD. This outage is from the energy provider. More information can be found in the energy provider's website below: https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 21/09/2024 04:17:00
End Date:

OptiComm wish to advise some customers may be experiencing freeair TV issues in this estate Rippleside, VIC 3215. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 20/09/2024 12:00:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Zivanovic Waters (ZVWT) and Waterville (WTRV), QLD. This outage is from the energy provider. More information can be found in the energy provider's website below:https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 17:00:00
End Date:

OptiComm wish to advise some customers may be experiencing freeview TV issues in this estate. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 13:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services in East Village (EVLG) in NSW and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 18/09/2024 01:55:00
End Date:

Opticomm is aware of a power outage impacting internet services at Blueheath at the Bower (BHME) & The Gardens (TGEM) in NSW. Check with your local energy provider for more information.

Severity: Outage - Low

Impacted Location:

Start Date: 15/09/2024 16:00:00
End Date:

Opticomm is aware of a network disruption impacting some internet services in Canopy's Edge/Trinity estate in Trinity Beach, QLD. This outage has been confirmed as an outage on the upstrteam carrier, Telstra's side and is currently being investigated. Further updates will be provided as they become available. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 13/09/2024 01:41:00
End Date:

Opticomm wishes to advise of an unplanned network interruption impacting multiple QLD sites.
We are currently investigating and will provide an update with further detail shortly

Severity: Outage - Low

Impacted Location: White Rock (WTRK)

Start Date: 11/09/2024 18:09:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Wandi, WA 6167 (HNYW) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Honeywood (HNYW)

Start Date: 10/09/2024 08:00:00
End Date:

OptiComm advises there is an unplanned Freeview outage impacting Armstrong Creek, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Armstrong Creek (AGCK)

Start Date: 09/09/2024 14:29:00
End Date:

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 09/09/2024 12:00:00
End Date:

OptiComm wishes to advise there is currently an unscheduled outage impacting services in the following estates.

EPRK - Epping Park, Epping NSW 2121
PNTH - Pennant Hills, West Pennant Hills NSW 2125

This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/09/2024 00:20:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Tannum Sands (TMBU), QLD 4680 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 07/09/2024 00:00:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at QUAY. Our upstream carrier, Optus has confirmed this is a part of a wider network within Optus network due to a fibre cut. Optus fibre teams have been mobilised to the break location. ETR will be provided when available. We apologise for the inconvenience this may have caused.

Severity: Network Disruption - Low

Impacted Location: Quay 2 (QUAY)

Start Date: 05/09/2024 09:07:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at Caulfield North (CLFL), VIC 3161 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/09/2024 00:30:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at jackass Flat (EGWT, VIC 3556 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters, Evergreen Links, Gladeville, Golden Grove (EGWT)

Start Date: 05/09/2024 00:30:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at Rutherford (OKRF), NSW 2320 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 03/09/2024 00:15:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at Boolaroo (OKBL), NSW 2284 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/09/2024 00:10:00
End Date:

OptiComm is aware of a network disruption affecting internet services at Sandford, 3201 VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/09/2024 04:00:00
End Date:

OptiComm is aware of a network disruption affecting internet services at Jacksons View, VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - High

Impacted Location: Jackson View (JKVW)

Start Date: 02/09/2024 03:40:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Trinity, QLD 4879 (TRIN) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 24/08/2024 10:00:00
End Date:

Opticomm wishes to advise of a service disruption identified impacting some end users in Gregory hills, NSW. This is under investigation.

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 21/08/2024 21:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services at The Links (SAST), Sawtell Commons (SCOM), Thyme Lifestyle Resort (EVAN) in NSW and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Sawtell Commons, The Links (SCOM, SAST)

Start Date: 17/08/2024 13:00:00
End Date:

Opticomm is aware of a power outage impacting internet services at Pasadena (PSDA) in Clyde VIC. ETR 4:00 PM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location: Pasadena (PSDA)

Start Date: 16/08/2024 10:45:00
End Date:

Opticomm advises of an unplanned outage affecting some services in Carlingford, NSW (SHCA ). We are currently investigating this issue and further updates will be provided as they become available. We apologise for the inconvenience and appreciate your patience while we investigate this outage.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 15/08/2024 16:25:00
End Date:

OptiComm wishes to advise there is currently an unscheduled outage impacting services in Jackass Flat VIC (EGWT). This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 14/08/2024 06:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Renaissance ACT 2680 and is currently investigating. Further updates will be provided shortly. We apologize for the inconvenience to end-users.

Severity: Network Disruption - Low

Impacted Location: Renaissance (RENA)

Start Date: 07/08/2024 18:00:00
End Date:

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: Cammeray NSW Neutral Bay NSW and more (Cammeray NSW Neutral Bay NSW and more)

Start Date: 26/05/2025 07:30:00
End Date: 26/05/2025 17:30:00

Status: New

Opticomm is aware of a power supply failure impacting services in WEMA

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 07:25

• Affected Location and Community: WEMA

• Impact of Disruption: Partial outage

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Weemala at the Lake (WEMA)

Start Date: 23/05/2025 07:25:00
End Date:

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: WA (WA)

Start Date: 23/05/2025 02:00:00
End Date: 23/05/2025 08:00:00

Status: New

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: WA (WA)

Start Date: 23/05/2025 02:00:00
End Date: 23/05/2025 08:00:00

Status: New

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 23/05/2025 02:00:00
End Date: 23/05/2025 08:00:00

Status: New

Severity: Expedited

Impacted location: URANA RD, LAVINGTON, NSW

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Change start: 23/05/2025 00:00 Australian Eastern Standard Time

Change end: 23/05/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 23/05/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: ACT NSW (ACT NSW)

Start Date: 23/05/2025 00:00:00
End Date: 23/05/2025 06:00:00

Status: New

Opticomm advises of a planned network maintenance being carried out by our upstream carrier Telstra on 23/05/2025 from 00:00 to 06:00.
Services in AIRL, TRIN, CNON, HVBY and KAWU - QLD will be impacted during this maintenance window.

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity), Ingenia Hervey Bay (TRIN, HVBY)

Start Date: 23/05/2025 00:00:00
End Date: