Network Status

OptiComm advises there will be planned works for Provenance, ACT.
Services will be disrupted during the outage window for up to an hour.

Severity: Planned Maintenance

Impacted Location:

Impacted Services:

Start Date: 10/10/2022 08:00:00
End Date: 10/10/2022 10:00:00

Severity: Normal

Impacted location: Brocklehurst

nbn has scheduled an outage to upgrade service capacity on the Fixed Wireless network in your area. During this activity, you will temporarily be unable to connect to your nbn service.

Change start: 08/10/2022 09:00 Australian Eastern Daylight Time

Change end: 08/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Tunbridge and downstream, TAS

nbn has scheduled a planned outage to replace network elements on the Fixed Wireless network.
As technicians may need to climb the Fixed Wireless tower, this work must be carried out during the day for safety reasons.
During the interruption, you will not be able to access the network.

Change start: 08/10/2022 08:00 Australian Eastern Daylight Time

Change end: 08/10/2022 16:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Mt Buninyong, Vic

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 08/10/2022 06:00 Australian Eastern Daylight Time

Change end: 09/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Browns Creek,QLD

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2022 00:00 Australian Eastern Daylight Time

Change end: 09/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 18 hours

Interruption 1: 720 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: GLEN WAVERLEY VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 07/10/2022 09:00 Australian Eastern Daylight Time

Change end: 07/10/2022 16:30 Australian Eastern Daylight Time

Change duration: 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Greensborough VIC Watsonia VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 07/10/2022 08:30 Australian Eastern Daylight Time

Change end: 07/10/2022 16:00 Australian Eastern Daylight Time

Change duration: 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: WHEELERS HILL VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 07/10/2022 08:00 Australian Eastern Daylight Time

Change end: 07/10/2022 16:30 Australian Eastern Daylight Time

Change duration: 8 hours 30 minutes

Interruption 1: 510 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: WOLLONGONG NSW

nbn will be installing new hardware to complete the fix for a recent unplanned outage. This work may need to be carried out during daylight hours, and is essential to reduce the risk of future outages. You will experience service interruption during this activity.

Change start: 07/10/2022 06:00 Australian Eastern Daylight Time

Change end: 07/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 3 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: WA

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 07/10/2022 03:00 Australian Eastern Daylight Time

Change end: 07/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: QLD

nbn will be upgrading network hardware to allow for additional capacity in the network. During the interruption, you will not be able to access the network.

Change start: 07/10/2022 01:00 Australian Eastern Daylight Time

Change end: 07/10/2022 07:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 07/10/2022 00:00 Australian Eastern Daylight Time

Change end: 07/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Tarneit, VIC

nbn will soon be undertaking optimisation work to help increase performance. For a brief period of time during this activity, you will be unable to connect to the nbn network.

Change start: 07/10/2022 00:00 Australian Eastern Daylight Time

Change end: 07/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 40 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Mullumbimby NSW

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 07/10/2022 00:00 Australian Eastern Daylight Time

Change end: 07/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kaimkillenbun QLD
Town in Queensland

nbn has scheduled a planned outage to replace network elements on the Fixed Wireless network.
As technicians may need to climb the Fixed Wireless tower, this work must be carried out during the day for safety reasons.
During the interruption, you will not be able to access the network.

Change start: 06/10/2022 09:00 Australian Eastern Daylight Time

Change end: 06/10/2022 15:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there will be planned works for Milbridge, WA
A subset of services will be disrupted during the outage window for up to 30 minutes.

Severity: Urgent Maintenance

Impacted Location: Eaton, WA

Impacted Services:

Start Date: 06/10/2022 09:00:00
End Date: 06/10/2022 10:00:00

Severity: Standard

Impacted location: Yallingup Siding, WA

A planned outage will take place to allow nbn to upgrade the network. During this activity, you may experience multiple brief service interruptions.

Change start: 06/10/2022 03:00 Australian Eastern Daylight Time

Change end: 08/10/2022 12:00 Australian Eastern Daylight Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there will be planned works for The Marker, VIC.
This is due to required fiber patching works. Services will be disrupted during the outage window for up to 4 hours.

Severity: Planned Maintenance

Impacted Location: Melbourne, VIC

Impacted Services: All services

Start Date: 05/10/2022 23:00:00
End Date: 06/10/2022 06:00:00

OptiComm advises there will be planned works for The Marker, VIC.
This is due to required fiber patching works. Services will be disrupted during the outage window for up to 4 hours.

Severity: Planned Maintenance

Impacted Location:

Impacted Services: All services

Start Date: 05/10/2022 23:00:00
End Date: 06/10/2022 06:00:00

OptiComm advises there is an unplanned partial outage impacting Arcadia, VIC.
This is under investigation.
The following streets are known to be impacted:
Allusburg Avenue
Yolen Street
Flanagan Avenue
Gaston Loop
Update 13:28 - Potential fiber cut reported due to works from construction nearby has been stated to be the cause

Severity: Unplanned Outage

Impacted Location: Officer, Victoria

Impacted Services: All services

Start Date: 05/10/2022 13:00:00
End Date: 05/10/2022 23:59:00

OptiComm advises there will be urgent works carried out in Hyde Park, SA.
This is in order to replace faulty Freeview equipment and will impact Freeview services during the listed outage window.

Severity: Urgent Maintenance

Impacted Location: Unley, SA

Impacted Services: Freeview

Start Date: 05/10/2022 09:30:00
End Date: 05/10/2022 10:30:00

Severity: Standard

Impacted location: Mt Buninyong, Vic

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 05/10/2022 05:00 Australian Eastern Daylight Time

Change end: 07/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 2 days 4 hours

Interruption 1: 240 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Beeac VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 03/10/2022 00:00 Australian Eastern Daylight Time

Change end: 07/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 540 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: NSW,VIC,QLD,SA

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 06/10/2022 01:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 5 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Wodonga, VIC

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 06/10/2022 00:05 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 5 hours 55 minutes

Interruption 1: 100 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: 7 GRASSLANDS AV CRAIGIEBURN, VIC

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 06/10/2022 00:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 06/10/2022 00:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Granville, NSW

nbn will soon be undertaking optimisation work to help increase performance. For a brief period of time during this activity, you will be unable to connect to the nbn network.

Change start: 06/10/2022 00:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 40 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 30 mins during the change window

Change start: 06/10/2022 00:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Casino NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 06/10/2022 00:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Lakes Entrance, VIC

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 06/10/2022 00:00 Australian Eastern Daylight Time

Change end: 06/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: FAIRFIELD,VIC-3078

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 05/10/2022 13:54 Australian Eastern Daylight Time

Change end: 05/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 4 hours 6 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: KEW, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 05/10/2022 12:40 Australian Eastern Daylight Time

Change end: 05/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 5 hours 20 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Merriwa NSW
Town in New South Wales

nbn has scheduled a planned outage to replace network elements on the Fixed Wireless network.
As technicians may need to climb the Fixed Wireless tower, this work must be carried out during the day for safety reasons.
During the interruption, you will not be able to access the network.

Change start: 05/10/2022 09:00 Australian Eastern Daylight Time

Change end: 05/10/2022 15:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: MULGRAVE VIC

nbn will shortly be performing urgent work on the network in your area. For safety reasons, this work needs to be conducted during the day. You will experience a temporary interruption during this activity.

Change start: 05/10/2022 08:45 Australian Eastern Daylight Time

Change end: 05/10/2022 13:00 Australian Eastern Daylight Time

Change duration: 4 hours 15 minutes

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: CASTLE HILL NSW

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 05/10/2022 08:00 Australian Eastern Daylight Time

Change end: 05/10/2022 17:00 Australian Eastern Daylight Time

Change duration: 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: RESERVOIR VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 05/10/2022 08:00 Australian Eastern Daylight Time

Change end: 05/10/2022 16:30 Australian Eastern Daylight Time

Change duration: 8 hours 30 minutes

Interruption 1: 510 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: RESERVOIR, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 05/10/2022 07:42 Australian Eastern Daylight Time

Change end: 05/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 10 hours 18 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Claremont TAS

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 05/10/2022 05:00 Australian Eastern Daylight Time

Change end: 05/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 1 hour

Interruption 1: 60 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW,VIC,QLD

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 05/10/2022 01:00 Australian Eastern Daylight Time

Change end: 05/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 5 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: CRAIGIEBURN, VIC

nbn will be installing new hardware to complete the fix for a recent unplanned outage. This work is essential to reduce the risk of future outages. You will experience service interruption during this activity.

Change start: 05/10/2022 00:00 Australian Eastern Daylight Time

Change end: 05/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Change start: 05/10/2022 00:00 Australian Eastern Daylight Time

Change end: 05/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 05/10/2022 00:00 Australian Eastern Daylight Time

Change end: 05/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 05/10/2022 00:00 Australian Eastern Daylight Time

Change end: 05/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: FAIRFIELD, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 04/10/2022 17:22 Australian Eastern Daylight Time

Change end: 04/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 38 minutes

Interruption 1: 38 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

APN monitoring systems have detected a drop in connections for customers
connected to NBN network across Horsham location and customers who are connected to the Customer Service Area will experience a loss of internet connectivity:

Activ8me engineers are investigating the issue with our backhaul supplier.
Activ8me apologises to our customers for this unexpected interruption to
your service. We appreciate your patience while we work with our backhaul supplier
in rectifying the issue.

Currently there is no ETR.

Severity: Emergency

Impacted location: VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 04/10/2022 10:40 Australian Eastern Daylight Time

Change end: 04/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 7 hours 20 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: PRESTON VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 04/10/2022 07:30 Australian Eastern Daylight Time

Change end: 04/10/2022 11:00 Australian Eastern Daylight Time

Change duration: 3 hours 30 minutes

Interruption 1: 210 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Moree NSW

nbn will be repairing network hardware associated to your service. For safety reasons the work is being performed during daylight hours. You will experience a brief loss of connectivity during the interruption.

Change start: 04/10/2022 07:00 Australian Eastern Daylight Time

Change end: 04/10/2022 19:00 Australian Eastern Daylight Time

Change duration: 12 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: WHEELERS HILL VIC

nbn will soon be performing works on hardware in your area. For safety reasons, this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Change start: 04/10/2022 07:00 Australian Eastern Daylight Time

Change end: 04/10/2022 15:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 150 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: PRESTON VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 04/10/2022 07:00 Australian Eastern Daylight Time

Change end: 04/10/2022 13:30 Australian Eastern Daylight Time

Change duration: 6 hours 30 minutes

Interruption 1: 390 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Encounter Bay, SA

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 04/10/2022 06:30 Australian Eastern Daylight Time

Change end: 04/10/2022 09:30 Australian Eastern Daylight Time

Change duration: 3 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: PRESTON VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 04/10/2022 06:00 Australian Eastern Daylight Time

Change end: 04/10/2022 07:30 Australian Eastern Daylight Time

Change duration: 1 hour 30 minutes

Interruption 1: 90 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kellyville NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 04/10/2022 01:00 Australian Eastern Daylight Time

Change end: 04/10/2022 07:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: 10 Bellbine St, Kirwan, QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 04/10/2022 01:00 Australian Eastern Daylight Time

Change end: 04/10/2022 07:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: PRESTON, VIC

nbn will soon be undertaking optimisation work to help increase performance. For a brief period of time during this activity, you will be unable to connect to the nbn network.

Change start: 04/10/2022 00:00 Australian Eastern Daylight Time

Change end: 04/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 40 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 04/10/2022 00:00 Australian Eastern Daylight Time

Change end: 04/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Change start: 04/10/2022 00:00 Australian Eastern Daylight Time

Change end: 04/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Launceston TAS

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 03/10/2022 23:00 Australian Eastern Daylight Time

Change end: 04/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 7 hours

Interruption 1: 360 min

Interruption 2: 35 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Gillen NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 03/10/2022 11:00 Australian Eastern Daylight Time

Change end: 03/10/2022 19:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm wishes to advise there will be urgent maintenance carried out to resolve a fault condition in the network, this will impact all services for up to 40 minutes.

Severity: Urgent Maintenance

Impacted Location: Chisholm, NSW

Impacted Services: All services

Start Date: 03/10/2022 07:20:00
End Date: 03/10/2022 08:20:00

Severity: Normal

Impacted location: Bairnsdale VIC

nbn will be repairing damage to network elements caused by a third-party. During the work, you will experience an interruption to your service.

Change start: 03/10/2022 06:00 Australian Eastern Daylight Time

Change end: 03/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 3 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW,VIC,QLD

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 03/10/2022 01:00 Australian Eastern Daylight Time

Change end: 03/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 5 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: SA

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 03/10/2022 00:30 Australian Eastern Daylight Time

Change end: 03/10/2022 06:30 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Coffs Harbour West,NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons some of this work may need to be performed during the day.

Change start: 03/10/2022 00:00 Australian Eastern Daylight Time

Change end: 04/10/2022 21:00 Australian Eastern Daylight Time

Change duration: 1 day 21 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: TAS

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 03/10/2022 00:00 Australian Eastern Daylight Time

Change end: 03/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Opticomm is aware of a network disruption impacting the internet services and is currently investigating. Further updates will be provided shortly. We apologize for the impact to End-users.
[Update 6:05 pm] Outage has been resolved. Please monitor the services and raise an individual fault if the issue still persists.

Severity: Service Restored

Impacted Location: Chisholm, NSW

Impacted Services:

Start Date: 02/10/2022 14:00:00
End Date: 03/10/2022 23:59:00

Severity: Emergency

Impacted location: Jubilee Pocket QLD

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 02/10/2022 00:00 Australian Eastern Standard Time

Change end: 02/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 5 hours

Interruption 1: 60 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: PRESTON VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 01/10/2022 07:00 Australian Eastern Standard Time

Change end: 01/10/2022 16:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Saddleback Mountain, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 06:00 Australian Eastern Standard Time

Change end: 03/10/2022 10:00 Australian Eastern Daylight Time

Change duration: 2 days 4 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Beeac VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 06:00 Australian Eastern Standard Time

Change end: 02/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Gumly Gumly - NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 06:00 Australian Eastern Standard Time

Change end: 02/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Mt Holden, Vic & Downstream Sites

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 01/10/2022 06:00 Australian Eastern Standard Time

Change end: 02/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Dubbo NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 06:00 Australian Eastern Standard Time

Change end: 02/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Narrandera Reservoir, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 06:00 Australian Eastern Standard Time

Change end: 02/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Coffs Harbour West,NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 02/10/2022 18:00 Australian Eastern Daylight Time

Change duration: 1 day 17 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Browns Creek,QLD

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 02/10/2022 06:00 Australian Eastern Daylight Time

Change duration: 1 day 5 hours

Interruption 1: 720 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: QLD,NSW

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: QLD

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: Nowra, NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Lawnton, QLD

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 01/10/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: PRESTON VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 30/09/2022 08:30 Australian Eastern Standard Time

Change end: 30/09/2022 16:00 Australian Eastern Standard Time

Change duration: 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: IVANHOE EAST VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 30/09/2022 08:00 Australian Eastern Standard Time

Change end: 30/09/2022 16:30 Australian Eastern Standard Time

Change duration: 8 hours 30 minutes

Interruption 1: 510 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: IVANHOE EAST VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 30/09/2022 08:00 Australian Eastern Standard Time

Change end: 30/09/2022 16:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 480 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW,VIC,QLD,WA

nbn will soon be performing overnight work to optimise the performance of the Fixed Wireless network in your area. You will experience a brief temporary service interruption during this activity.

Change start: 30/09/2022 02:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Bungama, SA

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 30/09/2022 00:30 Australian Eastern Standard Time

Change end: 02/10/2022 19:30 Australian Eastern Daylight Time

Change duration: 2 days 18 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Echunga South & North, SA

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 30/09/2022 00:30 Australian Eastern Standard Time

Change end: 01/10/2022 18:30 Australian Eastern Standard Time

Change duration: 1 day 18 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: SA

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 30/09/2022 00:30 Australian Eastern Standard Time

Change end: 30/09/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Salisbury, SA

nbn will soon be undertaking optimisation work to help increase performance. For a brief period of time during this activity, you will be unable to connect to the nbn network.

Change start: 30/09/2022 00:30 Australian Eastern Standard Time

Change end: 30/09/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 40 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Bowraville, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 04/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Lancaster, VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 02/10/2022 19:00 Australian Eastern Daylight Time

Change duration: 2 days 18 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Lake Eacham,QLD

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises that some users in Eden Beach, WA are impacted by an unplanned outage.
This is under investigation.
Update 11:02 - This is now restored after on site reboot of impacted equipment in the network rack. Please have impacted users restart their equipment.

Severity: Service Restored

Impacted Location: Jindalee, WA

Impacted Services: All services

Start Date: 30/09/2022 00:00:00
End Date: 30/09/2022 11:03:00

Severity: Emergency

Impacted location: Portland, NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: 57 Pioneer St, Glenella QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Launceston TAS

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: kellyville NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn will soon be performing a software update on the network to prepare for future network upgrades. For a brief period of time during this overnight activity, you will be unable to connect to the nbn network.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: North Mackay, QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn has scheduled an outage to enable additional capacity on the network. During the interruption, you will not be able to access your service.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn has scheduled an outage to enable additional capacity on the network. During the interruption, you will not be able to access your service.

Change start: 30/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: SCORESBY, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 29/09/2022 09:27 Australian Eastern Standard Time

Change end: 29/09/2022 18:00 Australian Eastern Standard Time

Change duration: 8 hours 33 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: PRESTON VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 29/09/2022 08:45 Australian Eastern Standard Time

Change end: 29/09/2022 16:00 Australian Eastern Standard Time

Change duration: 7 hours 15 minutes

Interruption 1: 435 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Watchem, Vic & Downstream Sites

Watchem <> Wycheproof Central MW link to be upgraded as per TX design. A planned outage will take place to allow nbn to upgrade the network. During this activity, you may experience multiple brief service interruptions.

Change start: 29/09/2022 05:00 Australian Eastern Standard Time

Change end: 01/10/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 4 hours

Interruption 1: 240 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Coffs Harbour West,NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 05:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 4 hours

Interruption 1: 240 min

Interruption 2: 240 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Invergowrie, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 00:00 Australian Eastern Standard Time

Change end: 03/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Newee Creek, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 00:00 Australian Eastern Standard Time

Change end: 03/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Tarong North, QLD

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 00:00 Australian Eastern Standard Time

Change end: 03/10/2022 09:00 Australian Eastern Daylight Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Calala South ,NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 00:00 Australian Eastern Standard Time

Change end: 01/10/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 180 min

Interruption 2: 180 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Lake Eacham,QLD

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Tumut - NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 29/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is an unplanned outage impacting Oaks at Woden, ACT.
This is under investigation.
Update 09:28 - This is now resolved after remote reconfiguration of the estate router.

Severity: Service Restored

Impacted Location:

Impacted Services: Internet

Start Date: 29/09/2022 00:00:00
End Date: 29/09/2022 09:28:00

OptiComm wishes to advise there is currently an unscheduled outage impacting internet and phone services in this estate for limited customers only.
This has been escalated and is currently under investigation, we will provide an ETR as soon as possible.
[Update] - The outage is restored.

Severity: Service Restored

Impacted Location:

Impacted Services:

Start Date: 28/09/2022 09:30:00
End Date: 28/09/2022 16:00:00

Severity: Normal

Impacted location: Boyanup Central, WA

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 28/09/2022 02:00 Australian Eastern Standard Time

Change end: 30/09/2022 11:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Echunga North, SA

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 28/09/2022 00:30 Australian Eastern Standard Time

Change end: 30/09/2022 09:30 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Allans Flat, VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 28/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Mount Brown, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 28/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is an unplanned outage impacting Thyme, NSW.
This is under investigation.
Update 11:19 - This is due to a known outage from the backhaul carrier, we will update once more information is provided.
Update 13:56 - This is due to a fiber break, their technicians are currently on site.
Update 22:00 - Fibre repair staff are being assisted by the 3rd party damager who is excavating the area immediately around the damage location
Update 28/9 7:00 - Due to the additional damage and machinery required, the repair technicians were unable to continue with the repairs overnight. The fibre technicians and along with the machinery and equipment, will be on-site later this morning to continue with repair works
Update 28/9 10:44 - Technicians are currently on site.
Update 28/9 22:00 - Service has been restored since 8:00 PM

Severity: Service Restored

Impacted Location: Evans Head, NSW

Impacted Services: Internet, phone

Start Date: 27/09/2022 10:50:00
End Date: 28/09/2022 23:59:00

OptiComm advises there is an unplanned outage impacting South West Rocks, NSW.
This is under investigation.
Update 11:19 - This is due to a known outage from the backhaul carrier, we will update once more information is provided.
Update 13:56 - This is due to a fiber break, their technicians are currently on site.
Update 22:00 - Fibre repair staff are being assisted by the 3rd party damager who is excavating the area immediately around the damage location
Update 28/9 7:00 - Due to the additional damage and machinery required, the repair technicians were unable to continue with the repairs overnight. The fibre technicians and along with the machinery and equipment, will be on-site later this morning to continue with repair works
Update 28/9 10:44 - Technicians are currently on site.
Update 28/9 22:00 - Service has been restored since 8:00 PM

Severity: Service Restored

Impacted Location:

Impacted Services: Internet, phone

Start Date: 27/09/2022 10:50:00
End Date: 28/09/2022 23:59:00

Severity: Normal

Impacted location: Beeac VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 27/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 540 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Newlyn North, VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 27/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kellys Ridge, NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 27/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Hobart TAS

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 27/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 540 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Stroud North - NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 26/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 540 min

Interruption 5: 540 min

Severity: Normal

Impacted location: Warncoort West VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 26/09/2022 00:00 Australian Eastern Standard Time

Change end: 30/09/2022 09:00 Australian Eastern Standard Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min