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- Scheduled disruptions
- Urgent Maintenance Clyde North, VICSeverity: Urgent MaintenanceStatus: ConfirmedStart: 03/06/2022 06:30:00End: 03/06/2022 07:00:00Last Update: 23/05/2022 20:20OptiComm wishes to advise there will be urgent maintenance in Meridian, Vic, Services may lose connectivity for up to 5 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Clyde North, VIC
Impacted Services:
Start Date: 03/06/2022 06:30:00
End Date: 03/06/2022 07:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: ConfirmedStart: 03/06/2022 06:30:00End: 03/06/2022 07:00:00Last Update: 23/05/2022 20:20OptiComm wishes to advise there will be urgent maintenance in The Junction, Vic, Services may lose connectivity for up to 5 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 03/06/2022 06:30:00
End Date: 03/06/2022 07:00:00 - Normal Planned Change Activity - NSWSeverity: NormalStatus: ConfirmedStart: 26/05/2022 07:00End: 27/05/2022 19:00Last Update: 24/05/2022 7:07Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to proactively remediate an issue affecting your service. As technicians are required to climb Fixed Wireless towers, this work is being carried out during daylight hours for safety reasons.
Change start: 26/05/2022 07:00 Australian Eastern Standard Time
Change end: 27/05/2022 19:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 07:00End: 26/05/2022 15:00Last Update: 24/05/2022 7:07Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 26/05/2022 07:00 Australian Eastern Standard Time
Change end: 26/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Axedale VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 05:00End: 27/05/2022 09:00Last Update: 24/05/2022 5:05Severity: Normal
Impacted location: Axedale VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 05:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Williamstown North, SASeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 27/05/2022 09:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Williamstown North, SA
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 27/05/2022 09:30 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Pirie, SASeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 26/05/2022 06:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Port Pirie, SA
nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 26/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Augusta, SASeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 26/05/2022 06:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Port Augusta, SA
nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 26/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SA, NTSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 26/05/2022 06:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: SA, NT
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 26/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bororen, QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 30/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Bororen, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 4 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - The Caves, Glendale QLDSeverity: StandardStatus: ConfirmedStart: 26/05/2022 00:00End: 28/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Standard
Impacted location: The Caves, Glendale QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 28/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kelso QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 27/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Kelso QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Leeton North, NSWSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 27/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Leeton North, NSW
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir, VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Reservoir, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Werribee, VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Werribee, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NationalSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: National
nbn has scheduled a planned change to optimise the performance of your service. During this planned work you will experience a brief outage and be unable to connect to the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: NSW, VIC, QLD
nbn has scheduled a planned outage to deploy a firmware upgrade to the network. During this time, customers will experience a loss of service.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - 88 Buranda St, Kirwan, QLDSeverity: StandardStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Standard
Impacted location: 88 Buranda St, Kirwan, QLD
nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: NSW QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Hanwood North, NSWSeverity: NormalStatus: ConfirmedStart: 25/05/2022 23:30End: 28/05/2022 09:00Last Update: 23/05/2022 23:23Severity: Normal
Impacted location: Hanwood North, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 25/05/2022 23:30 Australian Eastern Standard Time
Change end: 28/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Condobolin NSWSeverity: NormalStatus: ConfirmedStart: 25/05/2022 08:00End: 27/05/2022 17:00Last Update: 23/05/2022 8:08Severity: Normal
Impacted location: Condobolin NSW
nbn is scheduling this outage to repair damage to the network caused by a third-party. This work has been deemed essential to the continual functioning of the network. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 08:00 Australian Eastern Standard Time
Change end: 27/05/2022 17:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 150 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NationalSeverity: NormalStatus: ConfirmedStart: 25/05/2022 02:00End: 25/05/2022 18:00Last Update: 23/05/2022 2:02Severity: Normal
Impacted location: National
nbn will soon be performing work on the Satellite network. During this overnight activity, you may be unable to connect to your nbn service for a brief period of time.
Change start: 25/05/2022 02:00 Australian Eastern Standard Time
Change end: 25/05/2022 18:00 Australian Eastern Standard Time
Change duration: 16 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - South Hedland WASeverity: NormalStatus: ConfirmedStart: 25/05/2022 02:00End: 25/05/2022 08:00Last Update: 23/05/2022 4:04Severity: Normal
Impacted location: South Hedland WA
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 02:00 Australian Eastern Standard Time
Change end: 25/05/2022 08:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SASeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:30End: 25/05/2022 06:30Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: SA
nbn has scheduled a planned outage to deploy a firmware upgrade to the network. During this time, customers will experience a loss of service.
Change start: 25/05/2022 00:30 Australian Eastern Standard Time
Change end: 25/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Sunnyside, QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 30/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Sunnyside, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Sunnyside, QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 30/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Sunnyside, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Mildura East, VICSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 30/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Mildura East, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Smithtown, NSW & Downstream SitesSeverity: StandardStatus: ConfirmedStart: 25/05/2022 00:00End: 27/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Standard
Impacted location: Smithtown, NSW & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coles Bay, TASSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 27/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Coles Bay, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Collinsville QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 26/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Collinsville QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Acacia Ridge Depot, QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Acacia Ridge Depot, QLD
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - nsw vicSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: nsw vic
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLD NSW VICSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: QLD NSW VIC
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Parkes NSWSeverity: ExpeditedStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Expedited
Impacted location: Parkes NSW
nbn has scheduled a planned outage to upgrade network infrastructure related to your service. Please note, disconnecting the hardware will cause network interruption.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: ConfirmedStart: 24/05/2022 07:00End: 25/05/2022 19:00Last Update: 22/05/2022 7:07Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to proactively remediate an issue affecting your service. As technicians are required to climb Fixed Wireless towers, this work is being carried out during daylight hours for safety reasons.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 25/05/2022 19:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Fernmount, NSWSeverity: StandardStatus: ConfirmedStart: 24/05/2022 05:00End: 27/05/2022 09:00Last Update: 22/05/2022 5:05Severity: Standard
Impacted location: Fernmount, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 05:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SASeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:30End: 27/05/2022 09:30Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: SA
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:30 Australian Eastern Standard Time
Change end: 27/05/2022 09:30 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Swansea, TASSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 27/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Swansea, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Swansea, TASSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 27/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Swansea, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Linton, VIC & Downstream SitesSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 27/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Linton, VIC & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Heywood - VICSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Heywood - VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Glendale QLDSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Glendale QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Warwick, QLD & Downstream SitesSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Warwick, QLD & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Sawyers Gully NSWSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Sawyers Gully NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Leeton, NSWSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Leeton, NSW
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kensignton,QLDSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 25/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Kensignton,QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Junee NSWSeverity: NormalStatus: ConfirmedStart: 23/05/2022 09:00End: 25/05/2022 12:00Last Update: 21/05/2022 9:09Severity: Normal
Impacted location: Junee NSW
nbn has scheduled a planned outage to perform work on the Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 09:00 Australian Eastern Standard Time
Change end: 25/05/2022 12:00 Australian Eastern Standard Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Longreach QLDSeverity: StandardStatus: ConfirmedStart: 23/05/2022 07:00End: 25/05/2022 19:00Last Update: 21/05/2022 7:07Severity: Standard
Impacted location: Longreach QLD
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 25/05/2022 19:00 Australian Eastern Standard Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Neerim, VICSeverity: NormalStatus: ConfirmedStart: 20/05/2022 00:00End: 25/05/2022 09:00Last Update: 18/05/2022 0:00Severity: Normal
Impacted location: Neerim, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 420 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Penola SASeverity: NormalStatus: ConfirmedStart: 10/05/2022 09:30End: 10/05/2022 17:30Last Update: 08/05/2022 9:09Severity: Normal
Impacted location: Penola SA
nbn has scheduled a planned outage to upgrade elements on the nbn network. The work must be performed during daylight hours for safety reasons. During the interruption, you will not be able to access the network.
Change start: 10/05/2022 09:30 Australian Eastern Standard Time
Change end: 10/05/2022 17:30 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 480 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unscheduled disruptions
- Unplanned Outage Eastlakes, NSWSeverity: Unplanned OutageStatus: ConfirmedStart: 24/05/2022 18:30:00End: 25/05/2022 23:59:00Last Update: 24/05/2022 19:19OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation.
Severity: Unplanned Outage
Impacted Location: Eastlakes, NSW
Impacted Services: Internet and Phone
Start Date: 24/05/2022 18:30:00
End Date: 25/05/2022 23:59:00 - Unplanned Outage Hope Island, QLDSeverity: Unplanned OutageStatus: ConfirmedStart: 24/05/2022 14:00:00End: 27/05/2022 23:59:00Last Update: 24/05/2022 19:19OptiComm wishes to advise that there is an unplanned outage in the Hope Island affecting a small number of customers. This is under investigation.
[Update - 24/05 15:16] - The cause of the outage has been identified as a fibre cable that has been damaged. We are arranging field technicians to attend and investigate.
[Update - 24/05 18:37] - Our technicians are currently working on restoration services. There is no ETR yet.
Sanctuary Cove (SNCV)
Severity: Unplanned Outage
Impacted Location: Hope Island, QLD
Impacted Services: All Services
Start Date: 24/05/2022 14:00:00
End Date: 27/05/2022 23:59:00 - Unplanned Outage Butler, WASeverity: Unplanned OutageStatus: ConfirmedStart: 23/05/2022 12:00:00End: 24/05/2022 23:59:00Last Update: 23/05/2022 20:20OptiComm wishes to advise that there is an unplanned localised outage in the Butler affecting a small number of customers. This is under investigation.
Services the suburbs of Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks
Severity: Unplanned Outage
Impacted Location: Butler, WA
Impacted Services: All Services
Start Date: 23/05/2022 12:00:00
End Date: 24/05/2022 23:59:00 - Resolved
- Emergency Planned Change Activity - THORNBURYSeverity: EmergencyStatus: CompleteStart: 24/05/2022 10:45End: 24/05/2022 18:00Last Update: 24/05/2022 17:17Severity: Emergency
Impacted location: THORNBURY
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 24/05/2022 10:45 Australian Eastern Standard Time
Change end: 24/05/2022 18:00 Australian Eastern Standard Time
Change duration: 7 hours 15 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - JINDALEE QLDSeverity: StandardStatus: CompleteStart: 24/05/2022 09:00End: 24/05/2022 14:00Last Update: 24/05/2022 14:14Severity: Standard
Impacted location: JINDALEE QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power supplier?s website.
Change start: 24/05/2022 09:00 Australian Eastern Standard Time
Change end: 24/05/2022 14:00 Australian Eastern Standard Time
Change duration: 5 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Edgeworth NswSeverity: StandardStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 19:00Last Update: 24/05/2022 15:15Severity: Standard
Impacted location: Edgeworth Nsw
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Cranbourne East VICSeverity: StandardStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 19:00Last Update: 24/05/2022 13:13Severity: Standard
Impacted location: Cranbourne East VIC
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - CAMBERWELL, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: CAMBERWELL, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 11:11Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Parramatta Park, QLDSeverity: StandardStatus: CancelledStart: 24/05/2022 06:00End: 24/05/2022 09:00Last Update: 24/05/2022 10:10Severity: Standard
Impacted location: Parramatta Park, QLD
nbn has scheduled a planned outage to build or replace existing network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You may experience short duration outages consecutively throughout the outage window.
Change start: 24/05/2022 06:00 Australian Eastern Standard Time
Change end: 24/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - FOREST LAKE QLDSeverity: StandardStatus: CompleteStart: 24/05/2022 02:00End: 24/05/2022 05:00Last Update: 24/05/2022 5:05Severity: Standard
Impacted location: FOREST LAKE QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power supplier?s website.
Change start: 24/05/2022 02:00 Australian Eastern Standard Time
Change end: 24/05/2022 05:00 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - SASeverity: ExpeditedStatus: CompleteStart: 24/05/2022 00:30End: 24/05/2022 06:30Last Update: 24/05/2022 4:04Severity: Expedited
Impacted location: SA
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 24/05/2022 00:30 Australian Eastern Standard Time
Change end: 24/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW QLDSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 5:05Severity: Normal
Impacted location: NSW QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - 59 HEDGELEY DR, BERWICKSeverity: StandardStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 5:05Severity: Standard
Impacted location: 59 HEDGELEY DR, BERWICK
nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW , VIC , QLDSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 5:05Severity: Normal
Impacted location: NSW , VIC , QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - TASSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 4:04Severity: Normal
Impacted location: TAS
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 4:04Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and increases network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Exhibition, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 1:01Severity: Normal
Impacted location: Exhibition, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 3:03Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Monegeetta North East, Romsey North West VICSeverity: StandardStatus: CancelledStart: 23/05/2022 23:30End: 27/05/2022 09:00Last Update: 23/05/2022 8:08Severity: Standard
Impacted location: Monegeetta North East, Romsey North West VIC
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 23/05/2022 23:30 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 570 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 23/05/2022 14:49End: 23/05/2022 18:00Last Update: 23/05/2022 18:18Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 23/05/2022 14:49 Australian Eastern Standard Time
Change end: 23/05/2022 18:00 Australian Eastern Standard Time
Change duration: 3 hours 11 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Truganina , VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 10:46:00End: 23/05/2022 11:56:00Last Update: 23/05/2022 15:15OptiComm advises there is currently an unplanned outage for Ellarook, VIC.
This is under investigation.
Update 11:55 - This is now restored after restart of estate equipment.
Severity: Service Restored
Impacted Location: Truganina , VIC
Impacted Services: Internet
Start Date: 23/05/2022 10:46:00
End Date: 23/05/2022 11:56:00 - Emergency Planned Change Activity - CRANBOURNESeverity: EmergencyStatus: CompleteStart: 23/05/2022 10:35End: 23/05/2022 18:00Last Update: 23/05/2022 17:17Severity: Emergency
Impacted location: CRANBOURNE
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 23/05/2022 10:35 Australian Eastern Standard Time
Change end: 23/05/2022 18:00 Australian Eastern Standard Time
Change duration: 7 hours 25 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Burringbar West, NSWSeverity: ExpeditedStatus: CompleteStart: 23/05/2022 09:30End: 23/05/2022 12:30Last Update: 23/05/2022 14:14Severity: Expedited
Impacted location: Burringbar West, NSW
nbn has scheduled a planned outage to perform work on the Fixed Wireless network. Due to the nature of activities, technicians need to undertake this work during the day. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 09:30 Australian Eastern Standard Time
Change end: 23/05/2022 12:30 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Highett, VicSeverity: Unplanned OutageStatus: CompleteStart: 23/05/2022 08:16:00End: 23/05/2022 23:59:00Last Update: 23/05/2022 9:09OptiComm advises there is currently an unplanned outage for Highett/Kingston Apartments, VIC.
This is under investigation.
Severity: Unplanned Outage
Impacted Location: Highett, Vic
Impacted Services: Internet, phone
Start Date: 23/05/2022 08:16:00
End Date: 23/05/2022 23:59:00 - Standard Planned Change Activity - Forster, NSWSeverity: StandardStatus: CancelledStart: 23/05/2022 07:00End: 23/05/2022 19:00Last Update: 23/05/2022 12:12Severity: Standard
Impacted location: Forster, NSW
nbn has scheduled a planned outage to build or replace existing network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You may experience short duration outages consecutively throughout the outage window.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Bonny Hills NSWSeverity: StandardStatus: CancelledStart: 23/05/2022 07:00End: 23/05/2022 19:00Last Update: 23/05/2022 18:18Severity: Standard
Impacted location: Bonny Hills NSW
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Bridport TASSeverity: StandardStatus: CancelledStart: 23/05/2022 07:00End: 23/05/2022 19:00Last Update: 23/05/2022 18:18Severity: Standard
Impacted location: Bridport TAS
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir VICSeverity: NormalStatus: CompleteStart: 23/05/2022 07:00End: 23/05/2022 15:00Last Update: 23/05/2022 15:15Severity: Normal
Impacted location: Reservoir VIC
nbn has scheduled a planned outage to perform repair works, which will optimise the performance of the overall network. Routine maintenance is essential to ensure customers continue to experience a safe and stable service.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 150 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Taylors Lakes, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage in Watergardens, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Taylors Lakes, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned OutageSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 9:09OptiComm advises there is currently an unplanned outage in Moorabbin, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location:
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Melton WestSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Woodgrove, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Melton West
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Jackass Flat, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Evergreen Waters, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Jackass Flat, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Avondale Heights, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Avondale Heights, VIC.
This is currently under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Avondale Heights, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Ringwood, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Eastland Shopping Centre, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Services Eastland shopping centre
Severity: Service Restored
Impacted Location: Ringwood, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Melbourne, VictoriaSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Balmoral Quay, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Melbourne, Victoria
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Normal Planned Change Activity - Tinana,QLDSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 24/05/2022 09:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: Tinana,QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 4:04Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to upgrade network elements that will add additional service capacity and allow for expansion of the network. As nbn continues to connect more customers to the network, performance and capacity is continually reviewed to provide all Australians with the best service possible. During the interruption (s), you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 1 day 6 hours
Interruption 1: 30 min
Interruption 2: 30 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir, VICSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 1:01Severity: Normal
Impacted location: Reservoir, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - 55 Cootamundra Dr, Mooloolaba, qldSeverity: StandardStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 2:02Severity: Standard
Impacted location: 55 Cootamundra Dr, Mooloolaba, qld
nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VIC / NSWSeverity: NormalStatus: CancelledStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 1:01Severity: Normal
Impacted location: VIC / NSW
nbn has scheduled a planned outage on the network to perform routine maintenance. These activities are required to provide a continuity of service and will optimise the overall stability of the nbn network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Footscray, VICSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 1:01Severity: Normal
Impacted location: Footscray, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VIC NSWSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 4:04Severity: Normal
Impacted location: VIC NSW
nbn has scheduled a planned outage to perform work on the Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW , VIC , QLDSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 4:04Severity: Normal
Impacted location: NSW , VIC , QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 22/05/2022 17:57:00End:Last Update: 24/05/2022 9:09A power outage has been confirmed in the area. Please check with the power distributor for updates.
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 22/05/2022 17:57:00
End Date: - Informational Beveridge, VICSeverity: InformationalStatus: CompleteStart: 22/05/2022 08:00:00End: 22/05/2022 16:00:00Last Update: 23/05/2022 7:07OptiComm wishes to advise that there is a power outage in Beveridge affecting all services for the majority of customers. Please check with the power distributor for updates.
Severity: Informational
Impacted Location: Beveridge, VIC
Impacted Services: All Services
Start Date: 22/05/2022 08:00:00
End Date: 22/05/2022 16:00:00 - Unplanned Outage Carina, QLDSeverity: Service RestoredStatus: CompleteStart: 22/05/2022 08:00:00End: 22/05/2022 10:15:00Last Update: 22/05/2022 14:14OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation.
[Update 10:04] - A power outage has been confirmed in the area. Please check with the power distributor for updates.
[Update 11:15] - Power has been restored.
Severity: Service Restored
Impacted Location: Carina, QLD
Impacted Services: Internet and Phone
Start Date: 22/05/2022 08:00:00
End Date: 22/05/2022 10:15:00 - Standard Planned Change Activity - Bilbul, NSWSeverity: StandardStatus: CompleteStart: 22/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Standard
Impacted location: Bilbul, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 22/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Denmark, Shadforth WASeverity: StandardStatus: CompleteStart: 21/05/2022 08:00End: 22/05/2022 20:00Last Update: 22/05/2022 20:20Severity: Standard
Impacted location: Denmark, Shadforth WA
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 21/05/2022 08:00 Australian Eastern Standard Time
Change end: 22/05/2022 20:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Yoogali North, NSWSeverity: StandardStatus: CompleteStart: 21/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Standard
Impacted location: Yoogali North, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 21/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coles Bay East, TASSeverity: NormalStatus: CompleteStart: 21/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Normal
Impacted location: Coles Bay East, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Warwick, QLDSeverity: StandardStatus: CompleteStart: 21/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Standard
Impacted location: Warwick, QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 21/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - NSW,VIC,QLD,WA,TASSeverity: EmergencyStatus: CompleteStart: 21/05/2022 02:00End: 21/05/2022 06:00Last Update: 21/05/2022 6:06Severity: Emergency
Impacted location: NSW,VIC,QLD,WA,TAS
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 21/05/2022 02:00 Australian Eastern Standard Time
Change end: 21/05/2022 06:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rosedale, VICSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Normal
Impacted location: Rosedale, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 18 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kensington,QLDSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Normal
Impacted location: Kensington,QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 18 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lockington,VICSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 22/05/2022 09:00Last Update: 22/05/2022 9:09Severity: Normal
Impacted location: Lockington,VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 22/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 21/05/2022 06:00Last Update: 21/05/2022 6:06Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 21/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Bannockburn VICSeverity: EmergencyStatus: CompleteStart: 21/05/2022 00:00End: 21/05/2022 06:00Last Update: 20/05/2022 6:06Severity: Emergency
Impacted location: Bannockburn VIC
nbn has scheduled an urgent planned outage to perform essential remediation activity on the network that will optimise the serviceability of the network. During the outage, you will not be able to access the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - RESERVOIR, VICSeverity: EmergencyStatus: CompleteStart: 20/05/2022 11:16End: 20/05/2022 18:00Last Update: 20/05/2022 12:12Severity: Emergency
Impacted location: RESERVOIR, VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 20/05/2022 11:16 Australian Eastern Standard Time
Change end: 20/05/2022 18:00 Australian Eastern Standard Time
Change duration: 6 hours 44 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 20/05/2022 09:44End: 20/05/2022 18:00Last Update: 20/05/2022 12:12Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 20/05/2022 09:44 Australian Eastern Standard Time
Change end: 20/05/2022 18:00 Australian Eastern Standard Time
Change duration: 8 hours 16 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Planned Maintenance Jordan Springs, NSWSeverity: Planned MaintenanceStatus: CompleteStart: 20/05/2022 09:00:00End: 20/05/2022 11:00:00Last Update: 21/05/2022 16:16OptiComm advises there will be a planned Foxtel outage in Jordan Springs, NSW.
This is to replace the satellite dish at the estate headend. Services will be interrupted during this outage window.
Severity: Planned Maintenance
Impacted Location: Jordan Springs, NSW
Impacted Services: Foxtel
Start Date: 20/05/2022 09:00:00
End Date: 20/05/2022 11:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 20/05/2022 06:00:00End: 20/05/2022 07:00:00Last Update: 21/05/2022 16:16OptiComm advises there will be urgent maintenance impacting LBN users migrated to the OptiComm network in WA.
This will impact users for up to 10 minutes during the listed outage window in order to upgrade equipment in the data center.
Severity: Urgent Maintenance
Impacted Location:
Impacted Services: All services
Start Date: 20/05/2022 06:00:00
End Date: 20/05/2022 07:00:00 - Normal Planned Change Activity - WA,SA, NTSeverity: NormalStatus: CompleteStart: 20/05/2022 02:00End: 20/05/2022 07:30Last Update: 20/05/2022 8:08Severity: Normal
Impacted location: WA,SA, NT
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 20/05/2022 02:00 Australian Eastern Standard Time
Change end: 20/05/2022 07:30 Australian Eastern Standard Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Shadforth, WASeverity: ExpeditedStatus: CompleteStart: 20/05/2022 01:30End: 21/05/2022 09:00Last Update: 21/05/2022 9:09Severity: Expedited
Impacted location: Shadforth, WA
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 20/05/2022 01:30 Australian Eastern Standard Time
Change end: 21/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VIC , QLDSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 4:04Severity: Normal
Impacted location: VIC , QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 3:03Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - GoodnaSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 5:05Severity: Normal
Impacted location: Goodna
nbn has scheduled a planned outage for maintenance that will increase network capacity. During this work, customers may experience a brief loss of service.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kew, VICSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 1:01Severity: Normal
Impacted location: Kew, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Raglan NSWSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 6:06Severity: Normal
Impacted location: Raglan NSW
nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 20/05/2022 00:00:00End: 20/05/2022 05:00:00Last Update: 21/05/2022 16:16OptiComm wishes to advise there will be urgent maintenance in Junction Village, Vic, Services may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 20/05/2022 00:00:00
End Date: 20/05/2022 05:00:00 - Normal Planned Change Activity - Mt Holden, VIC & Downstream SitesSeverity: NormalStatus: CancelledStart: 19/05/2022 23:30End: 23/05/2022 07:00Last Update: 19/05/2022 0:00Severity: Normal
Impacted location: Mt Holden, VIC & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 19/05/2022 23:30 Australian Eastern Standard Time
Change end: 23/05/2022 07:00 Australian Eastern Standard Time
Change duration: 3 days 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Logan Reserve, QLDSeverity: Unplanned OutageStatus: CompleteStart: 19/05/2022 14:00:00End: 19/05/2022 23:59:00Last Update: 19/05/2022 20:20OptiComm wishes to advise there is currently an unscheduled outage impacting services in this estate. This is escalated and under investigation.
Severity: Unplanned Outage
Impacted Location: Logan Reserve, QLD
Impacted Services: Internet, Phone
Start Date: 19/05/2022 14:00:00
End Date: 19/05/2022 23:59:00 - Emergency Planned Change Activity - NORTHCOTE,VICSeverity: EmergencyStatus: CompleteStart: 19/05/2022 13:40End: 19/05/2022 18:00Last Update: 19/05/2022 16:16Severity: Emergency
Impacted location: NORTHCOTE,VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 19/05/2022 13:40 Australian Eastern Standard Time
Change end: 19/05/2022 18:00 Australian Eastern Standard Time
Change duration: 4 hours 20 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage West Lakes, SASeverity: Service RestoredStatus: CompleteStart: 19/05/2022 09:30:00End: 19/05/2022 16:00:00Last Update: 19/05/2022 20:20OptiComm advises there is an unplanned outage in West Lakes, SA.
This is under investigation, but is suspected to be caused by power issues.
Update 10:00 - This is resolved.
Update 11:30 - An outage has reoccurred and is under investigation.
Update 12:05 - We are arranging for technicians to attend and investigate.
Update 16:00 - Services are restored.
Severity: Service Restored
Impacted Location: West Lakes, SA
Impacted Services: All services
Start Date: 19/05/2022 09:30:00
End Date: 19/05/2022 16:00:00 - Emergency Planned Change Activity - Paraburdoo, WA 6754Severity: EmergencyStatus: CompleteStart: 19/05/2022 09:00End: 19/05/2022 17:00Last Update: 19/05/2022 12:12Severity: Emergency
Impacted location: Paraburdoo, WA 6754
nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 09:00 Australian Eastern Standard Time
Change end: 19/05/2022 17:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 200 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Oakey QLDSeverity: EmergencyStatus: CompleteStart: 19/05/2022 09:00End: 19/05/2022 13:00Last Update: 19/05/2022 10:10Severity: Emergency
Impacted location: Oakey QLD
nbn has initiated a planned outage to remediate a fault in the network. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 09:00 Australian Eastern Standard Time
Change end: 19/05/2022 13:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 100 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Walpole Town, WASeverity: ExpeditedStatus: CompleteStart: 19/05/2022 01:30End: 20/05/2022 09:00Last Update: 20/05/2022 10:10Severity: Expedited
Impacted location: Walpole Town, WA
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 19/05/2022 01:30 Australian Eastern Standard Time
Change end: 20/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Warpoo, SASeverity: ExpeditedStatus: CompleteStart: 19/05/2022 00:30End: 22/05/2022 18:30Last Update: 22/05/2022 19:19Severity: Expedited
Impacted location: Warpoo, SA
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 19/05/2022 00:30 Australian Eastern Standard Time
Change end: 22/05/2022 18:30 Australian Eastern Standard Time
Change duration: 3 days 18 hours
Interruption 1: 480 min
Interruption 2: 480 min
Interruption 3: 720 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - KATHERINE EAS NTSeverity: NormalStatus: CompleteStart: 19/05/2022 00:30End: 19/05/2022 06:30Last Update: 19/05/2022 7:07Severity: Normal
Impacted location: KATHERINE EAS NT
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 3 hrs 0 mins during the change window
Change start: 19/05/2022 00:30 Australian Eastern Standard Time
Change end: 19/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bororen, QLDSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 21/05/2022 09:00Last Update: 21/05/2022 9:09Severity: Normal
Impacted location: Bororen, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 21/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - South Yarra, VICSeverity: EmergencyStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 1:01Severity: Emergency
Impacted location: South Yarra, VIC
nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW,VIC, QLDSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 6:06Severity: Normal
Impacted location: NSW,VIC, QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - OFFICER, VICSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 6:06Severity: Normal
Impacted location: OFFICER, VIC
nbn has scheduled a planned outage to relocate and re-splice fibre cables. The cutover process will cause an outage where the customers listed below will not be able to access the network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 2:02Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage on the network to update crucial hardware. These activities are required to provide a continuity of service and will optimise the stability of the nbn network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 19/05/2022 00:00:00End: 19/05/2022 01:00:00Last Update: 19/05/2022 17:17OptiComm wishes to advise there will be urgent maintenance in Vic, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 19/05/2022 00:00:00
End Date: 19/05/2022 01:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 19/05/2022 00:00:00End: 19/05/2022 01:00:00Last Update: 19/05/2022 17:17OptiComm wishes to advise there will be urgent maintenance in Qld, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 19/05/2022 00:00:00
End Date: 19/05/2022 01:00:00 - Planned Maintenance Blakeview, SASeverity: Planned MaintenanceStatus: CompleteStart: 18/05/2022 12:00:00End: 18/05/2022 17:00:00Last Update: 18/05/2022 16:16OptiComm advises there will be planned Freeview works in Blakeview, SA.
This is in order to replace the TV antenna for the estate. Freeview will be disrupted during the maintenance window.
Update: This has been postponed till the 18th Wednesday.
Update 18/05 - This is being re-investigated as this has not resolved the issue.
Services the suburbs of Blakeview and Munno Para
Severity: Planned Maintenance
Impacted Location: Blakeview, SA
Impacted Services: Freeview
Start Date: 18/05/2022 12:00:00
End Date: 18/05/2022 17:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in sawtell Commons, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Mount Druitt, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Mount Druitt, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Mount Druitt, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Cambell Estate, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Skennars Head, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Aureus, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Skennars Head, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in South West Rocks, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Skyview Apartments, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Sugarcube Apartments, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Pemulwuy, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Woden Green, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Sydney, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Leichardt Green, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Sydney, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Middleton Grange, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Parkbridge, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Middleton Grange, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Arncliffe Residential, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Campbelltown, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in MacArthur Gardens, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Campbelltown, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Boolaroo, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Weemala at the Lake, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Boolaroo, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Liverpool, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Macquarie Liverpool, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Liverpool, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Banksmeadow, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Silkari, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Banksmeadow, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Emergency Planned Change Activity - Mandurah, WASeverity: EmergencyStatus: CompleteStart: 18/05/2022 05:00End: 18/05/2022 08:00Last Update: 18/05/2022 5:05Severity: Emergency
Impacted location: Mandurah, WA
nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 05:00 Australian Eastern Standard Time
Change end: 18/05/2022 08:00 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Nation Wide Internet OutageSeverity: OfflineStatus: ResolvedStart: 18/05/2022 03:30End: 18/05/2022 15:30Last Update: 18/05/2022 18:18Activ8me are currently experiencing an issue with one of Acitv8me’s core routers. This is impacting internet services for multiple customers across multiple services. Activ8me engineers are urgently investigating the issue however there is no ETR at the moment.
Activ8me apologises for this unplanned outage and sincerely appreciate your patience until this issue is resolved.
Update: 13:30: Activ8me Engineers have successfully tested a change in Activ8me network to mitigate the faulty hardware, and will continue to restore customer sessions. Expected ETC between now and 16:00.
Update: 15:30: Activ8me Engineers have redirected customer traffic off failed hardware onto alternate paths, restoring customer services. - Emergency Planned Change Activity - NSW,VIC,QLD,SA,WA,NTSeverity: EmergencyStatus: CompleteStart: 18/05/2022 02:00End: 18/05/2022 06:00Last Update: 18/05/2022 6:06Severity: Emergency
Impacted location: NSW,VIC,QLD,SA,WA,NT
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 02:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW,QLD, WASeverity: NormalStatus: CompleteStart: 18/05/2022 02:00End: 18/05/2022 06:00Last Update: 18/05/2022 6:06Severity: Normal
Impacted location: NSW,QLD, WA
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 02:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Oxley Highway, NSWSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 20/05/2022 07:00Last Update: 20/05/2022 7:07Severity: Normal
Impacted location: Oxley Highway, NSW
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wagners, VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 20/05/2022 07:00Last Update: 20/05/2022 7:07Severity: Normal
Impacted location: Wagners, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - QLDSeverity: StandardStatus: CompleteStart: 18/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Standard
Impacted location: QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 1 day 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - QLDSeverity: EmergencyStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 6:06Severity: Emergency
Impacted location: QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 5:05Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 3:03Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to reconfigure network elements impacting your service. The work will allow for future expansion of the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australian?s with the best service possible.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Bannockburn VICSeverity: EmergencyStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 2:02Severity: Emergency
Impacted location: Bannockburn VIC
A planned outage has been scheduled to address a fault identified during a proactive investigation. Performing this work may reduce the risk of an unplanned outage that may impact a greater number of customers.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Thornbury, VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 2:02Severity: Normal
Impacted location: Thornbury, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Nunawading Depot, VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 2:02Severity: Normal
Impacted location: Nunawading Depot, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 00:00:00End: 18/05/2022 01:00:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Vic, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 00:00:00
End Date: 18/05/2022 01:00:00 - Unplanned Outage Zetland, NSWSeverity: Unplanned OutageStatus: CompleteStart: 17/05/2022 10:00:00End: 17/05/2022 23:59:00Last Update: 19/05/2022 17:17OptiComm advises that there is an unplanned outage impacting some users in Zetland, NSW.
This is currently under investigation.
Severity: Unplanned Outage
Impacted Location: Zetland, NSW
Impacted Services: Internet
Start Date: 17/05/2022 10:00:00
End Date: 17/05/2022 23:59:00 - Normal Planned Change Activity - Coles Bay, TASSeverity: NormalStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Normal
Impacted location: Coles Bay, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coles Bay, TASSeverity: NormalStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Normal
Impacted location: Coles Bay, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Glendale QLDSeverity: StandardStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Standard
Impacted location: Glendale QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Sawyers Gully NSWSeverity: StandardStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Standard
Impacted location: Sawyers Gully NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Monegeetta North East, Romsey North West VICSeverity: StandardStatus: CompleteStart: 16/05/2022 23:30End: 20/05/2022 07:00Last Update: 20/05/2022 7:07Severity: Standard
Impacted location: Monegeetta North East, Romsey North West VIC
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 16/05/2022 23:30 Australian Eastern Standard Time
Change end: 20/05/2022 07:00 Australian Eastern Standard Time
Change duration: 3 days 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Curra South, QLDSeverity: NormalStatus: CompleteStart: 16/05/2022 00:00End: 19/05/2022 08:00Last Update: 19/05/2022 8:08Severity: Normal
Impacted location: Curra South, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 16/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 08:00 Australian Eastern Standard Time
Change duration: 3 days 8 hours
Interruption 1: 480 min
Interruption 2: 480 min
Interruption 3: 480 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Abels Hill, TASSeverity: NormalStatus: CompleteStart: 16/05/2022 00:00End: 18/05/2022 00:00Last Update: 18/05/2022 0:00Severity: Normal
Impacted location: Abels Hill, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 16/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 00:00 Australian Eastern Standard Time
Change duration: 2 days
Interruption 1: 360 min
Interruption 2: 360 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned OutageSeverity: Service RestoredStatus: CompleteStart: 15/05/2022 00:18:00End: 17/05/2022 13:40:00Last Update: 19/05/2022 10:10OptiComm advises that an outage is currently impacting Point Frederick, NSW.
This is under investigation.
Update 16/05 - Further investigation has found that this will require replacement of some headend equipment, technicians have been organised.
Update 17/05 - The faulty equipment has been replaced and this is now restored.
Severity: Service Restored
Impacted Location:
Impacted Services: Internet
Start Date: 15/05/2022 00:18:00
End Date: 17/05/2022 13:40:00 - Normal Planned Change Activity - Wagners, VICSeverity: NormalStatus: CompleteStart: 13/05/2022 00:00End: 18/05/2022 07:00Last Update: 18/05/2022 7:07Severity: Normal
Impacted location: Wagners, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 13/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 07:00 Australian Eastern Standard Time
Change duration: 5 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 420 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wagners, VICSeverity: NormalStatus: CompleteStart: 13/05/2022 00:00End: 18/05/2022 07:00Last Update: 18/05/2022 7:07Severity: Normal
Impacted location: Wagners, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 13/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 07:00 Australian Eastern Standard Time
Change duration: 5 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 420 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Mount Duneed, VicSeverity: Unplanned OutageStatus: CompleteStart: 09/05/2022 05:00:00End: 17/05/2022 23:59:00Last Update: 19/05/2022 17:17OptiComm advises there is an unplanned TV outage in Armstrong Creek and Mount Duneed.
Damage to the TV antenna will necessitate in a replacement antenna, however supply of spares are still being confirmed.
Severity: Unplanned Outage
Impacted Location: Mount Duneed, Vic
Impacted Services: Freeview
Start Date: 09/05/2022 05:00:00
End Date: 17/05/2022 23:59:00
-
Scheduled disruptions
- Urgent Maintenance Clyde North, VICSeverity: Urgent MaintenanceStatus: ConfirmedStart: 03/06/2022 06:30:00End: 03/06/2022 07:00:00Last Update: 23/05/2022 20:20OptiComm wishes to advise there will be urgent maintenance in Meridian, Vic, Services may lose connectivity for up to 5 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Clyde North, VIC
Impacted Services:
Start Date: 03/06/2022 06:30:00
End Date: 03/06/2022 07:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: ConfirmedStart: 03/06/2022 06:30:00End: 03/06/2022 07:00:00Last Update: 23/05/2022 20:20OptiComm wishes to advise there will be urgent maintenance in The Junction, Vic, Services may lose connectivity for up to 5 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 03/06/2022 06:30:00
End Date: 03/06/2022 07:00:00 - Normal Planned Change Activity - NSWSeverity: NormalStatus: ConfirmedStart: 26/05/2022 07:00End: 27/05/2022 19:00Last Update: 24/05/2022 7:07Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to proactively remediate an issue affecting your service. As technicians are required to climb Fixed Wireless towers, this work is being carried out during daylight hours for safety reasons.
Change start: 26/05/2022 07:00 Australian Eastern Standard Time
Change end: 27/05/2022 19:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 07:00End: 26/05/2022 15:00Last Update: 24/05/2022 7:07Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 26/05/2022 07:00 Australian Eastern Standard Time
Change end: 26/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Axedale VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 05:00End: 27/05/2022 09:00Last Update: 24/05/2022 5:05Severity: Normal
Impacted location: Axedale VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 05:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Williamstown North, SASeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 27/05/2022 09:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Williamstown North, SA
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 27/05/2022 09:30 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Pirie, SASeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 26/05/2022 06:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Port Pirie, SA
nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 26/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Augusta, SASeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 26/05/2022 06:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Port Augusta, SA
nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 26/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SA, NTSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:30End: 26/05/2022 06:30Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: SA, NT
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 26/05/2022 00:30 Australian Eastern Standard Time
Change end: 26/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bororen, QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 30/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Bororen, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 4 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - The Caves, Glendale QLDSeverity: StandardStatus: ConfirmedStart: 26/05/2022 00:00End: 28/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Standard
Impacted location: The Caves, Glendale QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 28/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kelso QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 27/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Kelso QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Leeton North, NSWSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 27/05/2022 09:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Leeton North, NSW
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir, VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Reservoir, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Werribee, VICSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: Werribee, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NationalSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: National
nbn has scheduled a planned change to optimise the performance of your service. During this planned work you will experience a brief outage and be unable to connect to the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: NSW, VIC, QLD
nbn has scheduled a planned outage to deploy a firmware upgrade to the network. During this time, customers will experience a loss of service.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - 88 Buranda St, Kirwan, QLDSeverity: StandardStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Standard
Impacted location: 88 Buranda St, Kirwan, QLD
nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW QLDSeverity: NormalStatus: ConfirmedStart: 26/05/2022 00:00End: 26/05/2022 06:00Last Update: 24/05/2022 0:00Severity: Normal
Impacted location: NSW QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 26/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Hanwood North, NSWSeverity: NormalStatus: ConfirmedStart: 25/05/2022 23:30End: 28/05/2022 09:00Last Update: 23/05/2022 23:23Severity: Normal
Impacted location: Hanwood North, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 25/05/2022 23:30 Australian Eastern Standard Time
Change end: 28/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Condobolin NSWSeverity: NormalStatus: ConfirmedStart: 25/05/2022 08:00End: 27/05/2022 17:00Last Update: 23/05/2022 8:08Severity: Normal
Impacted location: Condobolin NSW
nbn is scheduling this outage to repair damage to the network caused by a third-party. This work has been deemed essential to the continual functioning of the network. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 08:00 Australian Eastern Standard Time
Change end: 27/05/2022 17:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 150 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NationalSeverity: NormalStatus: ConfirmedStart: 25/05/2022 02:00End: 25/05/2022 18:00Last Update: 23/05/2022 2:02Severity: Normal
Impacted location: National
nbn will soon be performing work on the Satellite network. During this overnight activity, you may be unable to connect to your nbn service for a brief period of time.
Change start: 25/05/2022 02:00 Australian Eastern Standard Time
Change end: 25/05/2022 18:00 Australian Eastern Standard Time
Change duration: 16 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - South Hedland WASeverity: NormalStatus: ConfirmedStart: 25/05/2022 02:00End: 25/05/2022 08:00Last Update: 23/05/2022 4:04Severity: Normal
Impacted location: South Hedland WA
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 02:00 Australian Eastern Standard Time
Change end: 25/05/2022 08:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SASeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:30End: 25/05/2022 06:30Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: SA
nbn has scheduled a planned outage to deploy a firmware upgrade to the network. During this time, customers will experience a loss of service.
Change start: 25/05/2022 00:30 Australian Eastern Standard Time
Change end: 25/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Sunnyside, QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 30/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Sunnyside, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Sunnyside, QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 30/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Sunnyside, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Mildura East, VICSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 30/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Mildura East, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 30/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Smithtown, NSW & Downstream SitesSeverity: StandardStatus: ConfirmedStart: 25/05/2022 00:00End: 27/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Standard
Impacted location: Smithtown, NSW & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coles Bay, TASSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 27/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Coles Bay, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Collinsville QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 26/05/2022 09:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Collinsville QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Acacia Ridge Depot, QLDSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: Acacia Ridge Depot, QLD
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - nsw vicSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: nsw vic
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLD NSW VICSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: QLD NSW VIC
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Parkes NSWSeverity: ExpeditedStatus: ConfirmedStart: 25/05/2022 00:00End: 25/05/2022 06:00Last Update: 23/05/2022 0:00Severity: Expedited
Impacted location: Parkes NSW
nbn has scheduled a planned outage to upgrade network infrastructure related to your service. Please note, disconnecting the hardware will cause network interruption.
Change start: 25/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: ConfirmedStart: 24/05/2022 07:00End: 25/05/2022 19:00Last Update: 22/05/2022 7:07Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to proactively remediate an issue affecting your service. As technicians are required to climb Fixed Wireless towers, this work is being carried out during daylight hours for safety reasons.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 25/05/2022 19:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Fernmount, NSWSeverity: StandardStatus: ConfirmedStart: 24/05/2022 05:00End: 27/05/2022 09:00Last Update: 22/05/2022 5:05Severity: Standard
Impacted location: Fernmount, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 05:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SASeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:30End: 27/05/2022 09:30Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: SA
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:30 Australian Eastern Standard Time
Change end: 27/05/2022 09:30 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Swansea, TASSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 27/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Swansea, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Swansea, TASSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 27/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Swansea, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Linton, VIC & Downstream SitesSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 27/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Linton, VIC & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Heywood - VICSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Heywood - VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 540 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Glendale QLDSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Glendale QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Warwick, QLD & Downstream SitesSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Warwick, QLD & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Sawyers Gully NSWSeverity: StandardStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Standard
Impacted location: Sawyers Gully NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Leeton, NSWSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 26/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Leeton, NSW
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 26/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kensignton,QLDSeverity: NormalStatus: ConfirmedStart: 24/05/2022 00:00End: 25/05/2022 09:00Last Update: 22/05/2022 0:00Severity: Normal
Impacted location: Kensignton,QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Junee NSWSeverity: NormalStatus: ConfirmedStart: 23/05/2022 09:00End: 25/05/2022 12:00Last Update: 21/05/2022 9:09Severity: Normal
Impacted location: Junee NSW
nbn has scheduled a planned outage to perform work on the Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 09:00 Australian Eastern Standard Time
Change end: 25/05/2022 12:00 Australian Eastern Standard Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Longreach QLDSeverity: StandardStatus: ConfirmedStart: 23/05/2022 07:00End: 25/05/2022 19:00Last Update: 21/05/2022 7:07Severity: Standard
Impacted location: Longreach QLD
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 25/05/2022 19:00 Australian Eastern Standard Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Neerim, VICSeverity: NormalStatus: ConfirmedStart: 20/05/2022 00:00End: 25/05/2022 09:00Last Update: 18/05/2022 0:00Severity: Normal
Impacted location: Neerim, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 25/05/2022 09:00 Australian Eastern Standard Time
Change duration: 5 days 9 hours
Interruption 1: 420 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Penola SASeverity: NormalStatus: ConfirmedStart: 10/05/2022 09:30End: 10/05/2022 17:30Last Update: 08/05/2022 9:09Severity: Normal
Impacted location: Penola SA
nbn has scheduled a planned outage to upgrade elements on the nbn network. The work must be performed during daylight hours for safety reasons. During the interruption, you will not be able to access the network.
Change start: 10/05/2022 09:30 Australian Eastern Standard Time
Change end: 10/05/2022 17:30 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 480 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min
-
Unscheduled disruptions
- Unplanned Outage Eastlakes, NSWSeverity: Unplanned OutageStatus: ConfirmedStart: 24/05/2022 18:30:00End: 25/05/2022 23:59:00Last Update: 24/05/2022 19:19OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation.
Severity: Unplanned Outage
Impacted Location: Eastlakes, NSW
Impacted Services: Internet and Phone
Start Date: 24/05/2022 18:30:00
End Date: 25/05/2022 23:59:00 - Unplanned Outage Hope Island, QLDSeverity: Unplanned OutageStatus: ConfirmedStart: 24/05/2022 14:00:00End: 27/05/2022 23:59:00Last Update: 24/05/2022 19:19OptiComm wishes to advise that there is an unplanned outage in the Hope Island affecting a small number of customers. This is under investigation.
[Update - 24/05 15:16] - The cause of the outage has been identified as a fibre cable that has been damaged. We are arranging field technicians to attend and investigate.
[Update - 24/05 18:37] - Our technicians are currently working on restoration services. There is no ETR yet.
Sanctuary Cove (SNCV)
Severity: Unplanned Outage
Impacted Location: Hope Island, QLD
Impacted Services: All Services
Start Date: 24/05/2022 14:00:00
End Date: 27/05/2022 23:59:00 - Unplanned Outage Butler, WASeverity: Unplanned OutageStatus: ConfirmedStart: 23/05/2022 12:00:00End: 24/05/2022 23:59:00Last Update: 23/05/2022 20:20OptiComm wishes to advise that there is an unplanned localised outage in the Butler affecting a small number of customers. This is under investigation.
Services the suburbs of Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks
Severity: Unplanned Outage
Impacted Location: Butler, WA
Impacted Services: All Services
Start Date: 23/05/2022 12:00:00
End Date: 24/05/2022 23:59:00
-
Other disruptions
-
Resolved
- Emergency Planned Change Activity - THORNBURYSeverity: EmergencyStatus: CompleteStart: 24/05/2022 10:45End: 24/05/2022 18:00Last Update: 24/05/2022 17:17Severity: Emergency
Impacted location: THORNBURY
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 24/05/2022 10:45 Australian Eastern Standard Time
Change end: 24/05/2022 18:00 Australian Eastern Standard Time
Change duration: 7 hours 15 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - JINDALEE QLDSeverity: StandardStatus: CompleteStart: 24/05/2022 09:00End: 24/05/2022 14:00Last Update: 24/05/2022 14:14Severity: Standard
Impacted location: JINDALEE QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power supplier?s website.
Change start: 24/05/2022 09:00 Australian Eastern Standard Time
Change end: 24/05/2022 14:00 Australian Eastern Standard Time
Change duration: 5 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Edgeworth NswSeverity: StandardStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 19:00Last Update: 24/05/2022 15:15Severity: Standard
Impacted location: Edgeworth Nsw
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Cranbourne East VICSeverity: StandardStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 19:00Last Update: 24/05/2022 13:13Severity: Standard
Impacted location: Cranbourne East VIC
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - CAMBERWELL, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: CAMBERWELL, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Northcote, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 07:00End: 24/05/2022 15:00Last Update: 24/05/2022 11:11Severity: Normal
Impacted location: Northcote, VIC
nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.
Change start: 24/05/2022 07:00 Australian Eastern Standard Time
Change end: 24/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 45 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Parramatta Park, QLDSeverity: StandardStatus: CancelledStart: 24/05/2022 06:00End: 24/05/2022 09:00Last Update: 24/05/2022 10:10Severity: Standard
Impacted location: Parramatta Park, QLD
nbn has scheduled a planned outage to build or replace existing network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You may experience short duration outages consecutively throughout the outage window.
Change start: 24/05/2022 06:00 Australian Eastern Standard Time
Change end: 24/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - FOREST LAKE QLDSeverity: StandardStatus: CompleteStart: 24/05/2022 02:00End: 24/05/2022 05:00Last Update: 24/05/2022 5:05Severity: Standard
Impacted location: FOREST LAKE QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power supplier?s website.
Change start: 24/05/2022 02:00 Australian Eastern Standard Time
Change end: 24/05/2022 05:00 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - SASeverity: ExpeditedStatus: CompleteStart: 24/05/2022 00:30End: 24/05/2022 06:30Last Update: 24/05/2022 4:04Severity: Expedited
Impacted location: SA
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 24/05/2022 00:30 Australian Eastern Standard Time
Change end: 24/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW QLDSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 5:05Severity: Normal
Impacted location: NSW QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - 59 HEDGELEY DR, BERWICKSeverity: StandardStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 5:05Severity: Standard
Impacted location: 59 HEDGELEY DR, BERWICK
nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW , VIC , QLDSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 5:05Severity: Normal
Impacted location: NSW , VIC , QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - TASSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 4:04Severity: Normal
Impacted location: TAS
nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 4:04Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and increases network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Exhibition, VICSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 1:01Severity: Normal
Impacted location: Exhibition, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 24/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 3:03Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 24/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Monegeetta North East, Romsey North West VICSeverity: StandardStatus: CancelledStart: 23/05/2022 23:30End: 27/05/2022 09:00Last Update: 23/05/2022 8:08Severity: Standard
Impacted location: Monegeetta North East, Romsey North West VIC
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 23/05/2022 23:30 Australian Eastern Standard Time
Change end: 27/05/2022 09:00 Australian Eastern Standard Time
Change duration: 3 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 570 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 23/05/2022 14:49End: 23/05/2022 18:00Last Update: 23/05/2022 18:18Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 23/05/2022 14:49 Australian Eastern Standard Time
Change end: 23/05/2022 18:00 Australian Eastern Standard Time
Change duration: 3 hours 11 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Truganina , VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 10:46:00End: 23/05/2022 11:56:00Last Update: 23/05/2022 15:15OptiComm advises there is currently an unplanned outage for Ellarook, VIC.
This is under investigation.
Update 11:55 - This is now restored after restart of estate equipment.
Severity: Service Restored
Impacted Location: Truganina , VIC
Impacted Services: Internet
Start Date: 23/05/2022 10:46:00
End Date: 23/05/2022 11:56:00 - Emergency Planned Change Activity - CRANBOURNESeverity: EmergencyStatus: CompleteStart: 23/05/2022 10:35End: 23/05/2022 18:00Last Update: 23/05/2022 17:17Severity: Emergency
Impacted location: CRANBOURNE
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 23/05/2022 10:35 Australian Eastern Standard Time
Change end: 23/05/2022 18:00 Australian Eastern Standard Time
Change duration: 7 hours 25 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Burringbar West, NSWSeverity: ExpeditedStatus: CompleteStart: 23/05/2022 09:30End: 23/05/2022 12:30Last Update: 23/05/2022 14:14Severity: Expedited
Impacted location: Burringbar West, NSW
nbn has scheduled a planned outage to perform work on the Fixed Wireless network. Due to the nature of activities, technicians need to undertake this work during the day. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 09:30 Australian Eastern Standard Time
Change end: 23/05/2022 12:30 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Highett, VicSeverity: Unplanned OutageStatus: CompleteStart: 23/05/2022 08:16:00End: 23/05/2022 23:59:00Last Update: 23/05/2022 9:09OptiComm advises there is currently an unplanned outage for Highett/Kingston Apartments, VIC.
This is under investigation.
Severity: Unplanned Outage
Impacted Location: Highett, Vic
Impacted Services: Internet, phone
Start Date: 23/05/2022 08:16:00
End Date: 23/05/2022 23:59:00 - Standard Planned Change Activity - Forster, NSWSeverity: StandardStatus: CancelledStart: 23/05/2022 07:00End: 23/05/2022 19:00Last Update: 23/05/2022 12:12Severity: Standard
Impacted location: Forster, NSW
nbn has scheduled a planned outage to build or replace existing network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You may experience short duration outages consecutively throughout the outage window.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Bonny Hills NSWSeverity: StandardStatus: CancelledStart: 23/05/2022 07:00End: 23/05/2022 19:00Last Update: 23/05/2022 18:18Severity: Standard
Impacted location: Bonny Hills NSW
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Bridport TASSeverity: StandardStatus: CancelledStart: 23/05/2022 07:00End: 23/05/2022 19:00Last Update: 23/05/2022 18:18Severity: Standard
Impacted location: Bridport TAS
nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 19:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir VICSeverity: NormalStatus: CompleteStart: 23/05/2022 07:00End: 23/05/2022 15:00Last Update: 23/05/2022 15:15Severity: Normal
Impacted location: Reservoir VIC
nbn has scheduled a planned outage to perform repair works, which will optimise the performance of the overall network. Routine maintenance is essential to ensure customers continue to experience a safe and stable service.
Change start: 23/05/2022 07:00 Australian Eastern Standard Time
Change end: 23/05/2022 15:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 150 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Taylors Lakes, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage in Watergardens, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Taylors Lakes, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned OutageSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 9:09OptiComm advises there is currently an unplanned outage in Moorabbin, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location:
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Melton WestSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Woodgrove, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Melton West
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Jackass Flat, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Evergreen Waters, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Jackass Flat, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Avondale Heights, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Avondale Heights, VIC.
This is currently under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Avondale Heights, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Ringwood, VICSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Eastland Shopping Centre, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Services Eastland shopping centre
Severity: Service Restored
Impacted Location: Ringwood, VIC
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Unplanned Outage Melbourne, VictoriaSeverity: Service RestoredStatus: CompleteStart: 23/05/2022 06:22:00End: 23/05/2022 15:00:00Last Update: 24/05/2022 8:08OptiComm advises there is currently an unplanned outage for Balmoral Quay, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
Update 15:43 - Services have been restored.
Severity: Service Restored
Impacted Location: Melbourne, Victoria
Impacted Services: Internet
Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00 - Normal Planned Change Activity - Tinana,QLDSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 24/05/2022 09:00Last Update: 24/05/2022 10:10Severity: Normal
Impacted location: Tinana,QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 24/05/2022 06:00Last Update: 24/05/2022 4:04Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage to upgrade network elements that will add additional service capacity and allow for expansion of the network. As nbn continues to connect more customers to the network, performance and capacity is continually reviewed to provide all Australians with the best service possible. During the interruption (s), you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 24/05/2022 06:00 Australian Eastern Standard Time
Change duration: 1 day 6 hours
Interruption 1: 30 min
Interruption 2: 30 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir, VICSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 1:01Severity: Normal
Impacted location: Reservoir, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - 55 Cootamundra Dr, Mooloolaba, qldSeverity: StandardStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 2:02Severity: Standard
Impacted location: 55 Cootamundra Dr, Mooloolaba, qld
nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 300 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VIC / NSWSeverity: NormalStatus: CancelledStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 1:01Severity: Normal
Impacted location: VIC / NSW
nbn has scheduled a planned outage on the network to perform routine maintenance. These activities are required to provide a continuity of service and will optimise the overall stability of the nbn network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Footscray, VICSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 1:01Severity: Normal
Impacted location: Footscray, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VIC NSWSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 4:04Severity: Normal
Impacted location: VIC NSW
nbn has scheduled a planned outage to perform work on the Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW , VIC , QLDSeverity: NormalStatus: CompleteStart: 23/05/2022 00:00End: 23/05/2022 06:00Last Update: 23/05/2022 4:04Severity: Normal
Impacted location: NSW , VIC , QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 23/05/2022 00:00 Australian Eastern Standard Time
Change end: 23/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 22/05/2022 17:57:00End:Last Update: 24/05/2022 9:09A power outage has been confirmed in the area. Please check with the power distributor for updates.
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 22/05/2022 17:57:00
End Date: - Informational Beveridge, VICSeverity: InformationalStatus: CompleteStart: 22/05/2022 08:00:00End: 22/05/2022 16:00:00Last Update: 23/05/2022 7:07OptiComm wishes to advise that there is a power outage in Beveridge affecting all services for the majority of customers. Please check with the power distributor for updates.
Severity: Informational
Impacted Location: Beveridge, VIC
Impacted Services: All Services
Start Date: 22/05/2022 08:00:00
End Date: 22/05/2022 16:00:00 - Unplanned Outage Carina, QLDSeverity: Service RestoredStatus: CompleteStart: 22/05/2022 08:00:00End: 22/05/2022 10:15:00Last Update: 22/05/2022 14:14OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation.
[Update 10:04] - A power outage has been confirmed in the area. Please check with the power distributor for updates.
[Update 11:15] - Power has been restored.
Severity: Service Restored
Impacted Location: Carina, QLD
Impacted Services: Internet and Phone
Start Date: 22/05/2022 08:00:00
End Date: 22/05/2022 10:15:00 - Standard Planned Change Activity - Bilbul, NSWSeverity: StandardStatus: CompleteStart: 22/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Standard
Impacted location: Bilbul, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 22/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Denmark, Shadforth WASeverity: StandardStatus: CompleteStart: 21/05/2022 08:00End: 22/05/2022 20:00Last Update: 22/05/2022 20:20Severity: Standard
Impacted location: Denmark, Shadforth WA
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 21/05/2022 08:00 Australian Eastern Standard Time
Change end: 22/05/2022 20:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Yoogali North, NSWSeverity: StandardStatus: CompleteStart: 21/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Standard
Impacted location: Yoogali North, NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 21/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coles Bay East, TASSeverity: NormalStatus: CompleteStart: 21/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Normal
Impacted location: Coles Bay East, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Warwick, QLDSeverity: StandardStatus: CompleteStart: 21/05/2022 06:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Standard
Impacted location: Warwick, QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 21/05/2022 06:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - NSW,VIC,QLD,WA,TASSeverity: EmergencyStatus: CompleteStart: 21/05/2022 02:00End: 21/05/2022 06:00Last Update: 21/05/2022 6:06Severity: Emergency
Impacted location: NSW,VIC,QLD,WA,TAS
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 21/05/2022 02:00 Australian Eastern Standard Time
Change end: 21/05/2022 06:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rosedale, VICSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Normal
Impacted location: Rosedale, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 18 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kensington,QLDSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 22/05/2022 18:00Last Update: 22/05/2022 18:18Severity: Normal
Impacted location: Kensington,QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 22/05/2022 18:00 Australian Eastern Standard Time
Change duration: 1 day 18 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lockington,VICSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 22/05/2022 09:00Last Update: 22/05/2022 9:09Severity: Normal
Impacted location: Lockington,VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 22/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 21/05/2022 00:00End: 21/05/2022 06:00Last Update: 21/05/2022 6:06Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 21/05/2022 00:00 Australian Eastern Standard Time
Change end: 21/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Bannockburn VICSeverity: EmergencyStatus: CompleteStart: 21/05/2022 00:00End: 21/05/2022 06:00Last Update: 20/05/2022 6:06Severity: Emergency
Impacted location: Bannockburn VIC
nbn has scheduled an urgent planned outage to perform essential remediation activity on the network that will optimise the serviceability of the network. During the outage, you will not be able to access the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - RESERVOIR, VICSeverity: EmergencyStatus: CompleteStart: 20/05/2022 11:16End: 20/05/2022 18:00Last Update: 20/05/2022 12:12Severity: Emergency
Impacted location: RESERVOIR, VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 20/05/2022 11:16 Australian Eastern Standard Time
Change end: 20/05/2022 18:00 Australian Eastern Standard Time
Change duration: 6 hours 44 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 20/05/2022 09:44End: 20/05/2022 18:00Last Update: 20/05/2022 12:12Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 20/05/2022 09:44 Australian Eastern Standard Time
Change end: 20/05/2022 18:00 Australian Eastern Standard Time
Change duration: 8 hours 16 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Planned Maintenance Jordan Springs, NSWSeverity: Planned MaintenanceStatus: CompleteStart: 20/05/2022 09:00:00End: 20/05/2022 11:00:00Last Update: 21/05/2022 16:16OptiComm advises there will be a planned Foxtel outage in Jordan Springs, NSW.
This is to replace the satellite dish at the estate headend. Services will be interrupted during this outage window.
Severity: Planned Maintenance
Impacted Location: Jordan Springs, NSW
Impacted Services: Foxtel
Start Date: 20/05/2022 09:00:00
End Date: 20/05/2022 11:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 20/05/2022 06:00:00End: 20/05/2022 07:00:00Last Update: 21/05/2022 16:16OptiComm advises there will be urgent maintenance impacting LBN users migrated to the OptiComm network in WA.
This will impact users for up to 10 minutes during the listed outage window in order to upgrade equipment in the data center.
Severity: Urgent Maintenance
Impacted Location:
Impacted Services: All services
Start Date: 20/05/2022 06:00:00
End Date: 20/05/2022 07:00:00 - Normal Planned Change Activity - WA,SA, NTSeverity: NormalStatus: CompleteStart: 20/05/2022 02:00End: 20/05/2022 07:30Last Update: 20/05/2022 8:08Severity: Normal
Impacted location: WA,SA, NT
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 20/05/2022 02:00 Australian Eastern Standard Time
Change end: 20/05/2022 07:30 Australian Eastern Standard Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Shadforth, WASeverity: ExpeditedStatus: CompleteStart: 20/05/2022 01:30End: 21/05/2022 09:00Last Update: 21/05/2022 9:09Severity: Expedited
Impacted location: Shadforth, WA
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 20/05/2022 01:30 Australian Eastern Standard Time
Change end: 21/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VIC , QLDSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 4:04Severity: Normal
Impacted location: VIC , QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 3:03Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - GoodnaSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 5:05Severity: Normal
Impacted location: Goodna
nbn has scheduled a planned outage for maintenance that will increase network capacity. During this work, customers may experience a brief loss of service.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kew, VICSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 1:01Severity: Normal
Impacted location: Kew, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Raglan NSWSeverity: NormalStatus: CompleteStart: 20/05/2022 00:00End: 20/05/2022 06:00Last Update: 20/05/2022 6:06Severity: Normal
Impacted location: Raglan NSW
nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.
Change start: 20/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 20/05/2022 00:00:00End: 20/05/2022 05:00:00Last Update: 21/05/2022 16:16OptiComm wishes to advise there will be urgent maintenance in Junction Village, Vic, Services may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 20/05/2022 00:00:00
End Date: 20/05/2022 05:00:00 - Normal Planned Change Activity - Mt Holden, VIC & Downstream SitesSeverity: NormalStatus: CancelledStart: 19/05/2022 23:30End: 23/05/2022 07:00Last Update: 19/05/2022 0:00Severity: Normal
Impacted location: Mt Holden, VIC & Downstream Sites
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 19/05/2022 23:30 Australian Eastern Standard Time
Change end: 23/05/2022 07:00 Australian Eastern Standard Time
Change duration: 3 days 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Logan Reserve, QLDSeverity: Unplanned OutageStatus: CompleteStart: 19/05/2022 14:00:00End: 19/05/2022 23:59:00Last Update: 19/05/2022 20:20OptiComm wishes to advise there is currently an unscheduled outage impacting services in this estate. This is escalated and under investigation.
Severity: Unplanned Outage
Impacted Location: Logan Reserve, QLD
Impacted Services: Internet, Phone
Start Date: 19/05/2022 14:00:00
End Date: 19/05/2022 23:59:00 - Emergency Planned Change Activity - NORTHCOTE,VICSeverity: EmergencyStatus: CompleteStart: 19/05/2022 13:40End: 19/05/2022 18:00Last Update: 19/05/2022 16:16Severity: Emergency
Impacted location: NORTHCOTE,VIC
nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.
Change start: 19/05/2022 13:40 Australian Eastern Standard Time
Change end: 19/05/2022 18:00 Australian Eastern Standard Time
Change duration: 4 hours 20 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage West Lakes, SASeverity: Service RestoredStatus: CompleteStart: 19/05/2022 09:30:00End: 19/05/2022 16:00:00Last Update: 19/05/2022 20:20OptiComm advises there is an unplanned outage in West Lakes, SA.
This is under investigation, but is suspected to be caused by power issues.
Update 10:00 - This is resolved.
Update 11:30 - An outage has reoccurred and is under investigation.
Update 12:05 - We are arranging for technicians to attend and investigate.
Update 16:00 - Services are restored.
Severity: Service Restored
Impacted Location: West Lakes, SA
Impacted Services: All services
Start Date: 19/05/2022 09:30:00
End Date: 19/05/2022 16:00:00 - Emergency Planned Change Activity - Paraburdoo, WA 6754Severity: EmergencyStatus: CompleteStart: 19/05/2022 09:00End: 19/05/2022 17:00Last Update: 19/05/2022 12:12Severity: Emergency
Impacted location: Paraburdoo, WA 6754
nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 09:00 Australian Eastern Standard Time
Change end: 19/05/2022 17:00 Australian Eastern Standard Time
Change duration: 8 hours
Interruption 1: 200 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Oakey QLDSeverity: EmergencyStatus: CompleteStart: 19/05/2022 09:00End: 19/05/2022 13:00Last Update: 19/05/2022 10:10Severity: Emergency
Impacted location: Oakey QLD
nbn has initiated a planned outage to remediate a fault in the network. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 09:00 Australian Eastern Standard Time
Change end: 19/05/2022 13:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 100 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Walpole Town, WASeverity: ExpeditedStatus: CompleteStart: 19/05/2022 01:30End: 20/05/2022 09:00Last Update: 20/05/2022 10:10Severity: Expedited
Impacted location: Walpole Town, WA
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 19/05/2022 01:30 Australian Eastern Standard Time
Change end: 20/05/2022 09:00 Australian Eastern Standard Time
Change duration: 1 day 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - Warpoo, SASeverity: ExpeditedStatus: CompleteStart: 19/05/2022 00:30End: 22/05/2022 18:30Last Update: 22/05/2022 19:19Severity: Expedited
Impacted location: Warpoo, SA
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 19/05/2022 00:30 Australian Eastern Standard Time
Change end: 22/05/2022 18:30 Australian Eastern Standard Time
Change duration: 3 days 18 hours
Interruption 1: 480 min
Interruption 2: 480 min
Interruption 3: 720 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - KATHERINE EAS NTSeverity: NormalStatus: CompleteStart: 19/05/2022 00:30End: 19/05/2022 06:30Last Update: 19/05/2022 7:07Severity: Normal
Impacted location: KATHERINE EAS NT
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 3 hrs 0 mins during the change window
Change start: 19/05/2022 00:30 Australian Eastern Standard Time
Change end: 19/05/2022 06:30 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bororen, QLDSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 21/05/2022 09:00Last Update: 21/05/2022 9:09Severity: Normal
Impacted location: Bororen, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 21/05/2022 09:00 Australian Eastern Standard Time
Change duration: 2 days 9 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - South Yarra, VICSeverity: EmergencyStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 1:01Severity: Emergency
Impacted location: South Yarra, VIC
nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW,VIC, QLDSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 6:06Severity: Normal
Impacted location: NSW,VIC, QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - OFFICER, VICSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 6:06Severity: Normal
Impacted location: OFFICER, VIC
nbn has scheduled a planned outage to relocate and re-splice fibre cables. The cutover process will cause an outage where the customers listed below will not be able to access the network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 19/05/2022 00:00End: 19/05/2022 06:00Last Update: 19/05/2022 2:02Severity: Normal
Impacted location: NSW
nbn has scheduled a planned outage on the network to update crucial hardware. These activities are required to provide a continuity of service and will optimise the stability of the nbn network.
Change start: 19/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 19/05/2022 00:00:00End: 19/05/2022 01:00:00Last Update: 19/05/2022 17:17OptiComm wishes to advise there will be urgent maintenance in Vic, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 19/05/2022 00:00:00
End Date: 19/05/2022 01:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 19/05/2022 00:00:00End: 19/05/2022 01:00:00Last Update: 19/05/2022 17:17OptiComm wishes to advise there will be urgent maintenance in Qld, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 19/05/2022 00:00:00
End Date: 19/05/2022 01:00:00 - Planned Maintenance Blakeview, SASeverity: Planned MaintenanceStatus: CompleteStart: 18/05/2022 12:00:00End: 18/05/2022 17:00:00Last Update: 18/05/2022 16:16OptiComm advises there will be planned Freeview works in Blakeview, SA.
This is in order to replace the TV antenna for the estate. Freeview will be disrupted during the maintenance window.
Update: This has been postponed till the 18th Wednesday.
Update 18/05 - This is being re-investigated as this has not resolved the issue.
Services the suburbs of Blakeview and Munno Para
Severity: Planned Maintenance
Impacted Location: Blakeview, SA
Impacted Services: Freeview
Start Date: 18/05/2022 12:00:00
End Date: 18/05/2022 17:00:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in sawtell Commons, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Mount Druitt, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Mount Druitt, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Mount Druitt, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Cambell Estate, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Skennars Head, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Aureus, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Skennars Head, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in South West Rocks, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Skyview Apartments, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Sugarcube Apartments, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Pemulwuy, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Woden Green, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Sydney, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Leichardt Green, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Sydney, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Middleton Grange, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Parkbridge, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Middleton Grange, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Arncliffe Residential, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Campbelltown, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in MacArthur Gardens, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Campbelltown, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Boolaroo, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Weemala at the Lake, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Boolaroo, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Liverpool, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Macquarie Liverpool, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Liverpool, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Urgent Maintenance Banksmeadow, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 05:30:00End: 18/05/2022 06:30:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Silkari, NSW, customers may loose connectivity during the maintenance window
Severity: Urgent Maintenance
Impacted Location: Banksmeadow, NSW
Impacted Services:
Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00 - Emergency Planned Change Activity - Mandurah, WASeverity: EmergencyStatus: CompleteStart: 18/05/2022 05:00End: 18/05/2022 08:00Last Update: 18/05/2022 5:05Severity: Emergency
Impacted location: Mandurah, WA
nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 05:00 Australian Eastern Standard Time
Change end: 18/05/2022 08:00 Australian Eastern Standard Time
Change duration: 3 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Nation Wide Internet OutageSeverity: OfflineStatus: ResolvedStart: 18/05/2022 03:30End: 18/05/2022 15:30Last Update: 18/05/2022 18:18Activ8me are currently experiencing an issue with one of Acitv8me’s core routers. This is impacting internet services for multiple customers across multiple services. Activ8me engineers are urgently investigating the issue however there is no ETR at the moment.
Activ8me apologises for this unplanned outage and sincerely appreciate your patience until this issue is resolved.
Update: 13:30: Activ8me Engineers have successfully tested a change in Activ8me network to mitigate the faulty hardware, and will continue to restore customer sessions. Expected ETC between now and 16:00.
Update: 15:30: Activ8me Engineers have redirected customer traffic off failed hardware onto alternate paths, restoring customer services. - Emergency Planned Change Activity - NSW,VIC,QLD,SA,WA,NTSeverity: EmergencyStatus: CompleteStart: 18/05/2022 02:00End: 18/05/2022 06:00Last Update: 18/05/2022 6:06Severity: Emergency
Impacted location: NSW,VIC,QLD,SA,WA,NT
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 02:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW,QLD, WASeverity: NormalStatus: CompleteStart: 18/05/2022 02:00End: 18/05/2022 06:00Last Update: 18/05/2022 6:06Severity: Normal
Impacted location: NSW,QLD, WA
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 02:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Oxley Highway, NSWSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 20/05/2022 07:00Last Update: 20/05/2022 7:07Severity: Normal
Impacted location: Oxley Highway, NSW
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wagners, VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 20/05/2022 07:00Last Update: 20/05/2022 7:07Severity: Normal
Impacted location: Wagners, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 20/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - QLDSeverity: StandardStatus: CompleteStart: 18/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Standard
Impacted location: QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 1 day 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - QLDSeverity: EmergencyStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 6:06Severity: Emergency
Impacted location: QLD
nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 5:05Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 3:03Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to reconfigure network elements impacting your service. The work will allow for future expansion of the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australian?s with the best service possible.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Bannockburn VICSeverity: EmergencyStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 2:02Severity: Emergency
Impacted location: Bannockburn VIC
A planned outage has been scheduled to address a fault identified during a proactive investigation. Performing this work may reduce the risk of an unplanned outage that may impact a greater number of customers.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Thornbury, VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 2:02Severity: Normal
Impacted location: Thornbury, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Nunawading Depot, VICSeverity: NormalStatus: CompleteStart: 18/05/2022 00:00End: 18/05/2022 06:00Last Update: 18/05/2022 2:02Severity: Normal
Impacted location: Nunawading Depot, VIC
nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.
Change start: 18/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 06:00 Australian Eastern Standard Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 18/05/2022 00:00:00End: 18/05/2022 01:00:00Last Update: 19/05/2022 10:10OptiComm wishes to advise there will be urgent maintenance in Vic, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 18/05/2022 00:00:00
End Date: 18/05/2022 01:00:00 - Unplanned Outage Zetland, NSWSeverity: Unplanned OutageStatus: CompleteStart: 17/05/2022 10:00:00End: 17/05/2022 23:59:00Last Update: 19/05/2022 17:17OptiComm advises that there is an unplanned outage impacting some users in Zetland, NSW.
This is currently under investigation.
Severity: Unplanned Outage
Impacted Location: Zetland, NSW
Impacted Services: Internet
Start Date: 17/05/2022 10:00:00
End Date: 17/05/2022 23:59:00 - Normal Planned Change Activity - Coles Bay, TASSeverity: NormalStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Normal
Impacted location: Coles Bay, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coles Bay, TASSeverity: NormalStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Normal
Impacted location: Coles Bay, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Glendale QLDSeverity: StandardStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Standard
Impacted location: Glendale QLD
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Sawyers Gully NSWSeverity: StandardStatus: CompleteStart: 17/05/2022 00:00End: 19/05/2022 07:00Last Update: 19/05/2022 7:07Severity: Standard
Impacted location: Sawyers Gully NSW
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 17/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 07:00 Australian Eastern Standard Time
Change duration: 2 days 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Standard Planned Change Activity - Monegeetta North East, Romsey North West VICSeverity: StandardStatus: CompleteStart: 16/05/2022 23:30End: 20/05/2022 07:00Last Update: 20/05/2022 7:07Severity: Standard
Impacted location: Monegeetta North East, Romsey North West VIC
nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.
Change start: 16/05/2022 23:30 Australian Eastern Standard Time
Change end: 20/05/2022 07:00 Australian Eastern Standard Time
Change duration: 3 days 7 hours 30 minutes
Interruption 1: 450 min
Interruption 2: 450 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Curra South, QLDSeverity: NormalStatus: CompleteStart: 16/05/2022 00:00End: 19/05/2022 08:00Last Update: 19/05/2022 8:08Severity: Normal
Impacted location: Curra South, QLD
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 16/05/2022 00:00 Australian Eastern Standard Time
Change end: 19/05/2022 08:00 Australian Eastern Standard Time
Change duration: 3 days 8 hours
Interruption 1: 480 min
Interruption 2: 480 min
Interruption 3: 480 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Abels Hill, TASSeverity: NormalStatus: CompleteStart: 16/05/2022 00:00End: 18/05/2022 00:00Last Update: 18/05/2022 0:00Severity: Normal
Impacted location: Abels Hill, TAS
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 16/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 00:00 Australian Eastern Standard Time
Change duration: 2 days
Interruption 1: 360 min
Interruption 2: 360 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned OutageSeverity: Service RestoredStatus: CompleteStart: 15/05/2022 00:18:00End: 17/05/2022 13:40:00Last Update: 19/05/2022 10:10OptiComm advises that an outage is currently impacting Point Frederick, NSW.
This is under investigation.
Update 16/05 - Further investigation has found that this will require replacement of some headend equipment, technicians have been organised.
Update 17/05 - The faulty equipment has been replaced and this is now restored.
Severity: Service Restored
Impacted Location:
Impacted Services: Internet
Start Date: 15/05/2022 00:18:00
End Date: 17/05/2022 13:40:00 - Normal Planned Change Activity - Wagners, VICSeverity: NormalStatus: CompleteStart: 13/05/2022 00:00End: 18/05/2022 07:00Last Update: 18/05/2022 7:07Severity: Normal
Impacted location: Wagners, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 13/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 07:00 Australian Eastern Standard Time
Change duration: 5 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 420 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wagners, VICSeverity: NormalStatus: CompleteStart: 13/05/2022 00:00End: 18/05/2022 07:00Last Update: 18/05/2022 7:07Severity: Normal
Impacted location: Wagners, VIC
nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.
Change start: 13/05/2022 00:00 Australian Eastern Standard Time
Change end: 18/05/2022 07:00 Australian Eastern Standard Time
Change duration: 5 days 7 hours
Interruption 1: 420 min
Interruption 2: 420 min
Interruption 3: 420 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Mount Duneed, VicSeverity: Unplanned OutageStatus: CompleteStart: 09/05/2022 05:00:00End: 17/05/2022 23:59:00Last Update: 19/05/2022 17:17OptiComm advises there is an unplanned TV outage in Armstrong Creek and Mount Duneed.
Damage to the TV antenna will necessitate in a replacement antenna, however supply of spares are still being confirmed.
Severity: Unplanned Outage
Impacted Location: Mount Duneed, Vic
Impacted Services: Freeview
Start Date: 09/05/2022 05:00:00
End Date: 17/05/2022 23:59:00