Network Status

OptiComm wishes to advise there will be urgent maintenance in Meridian, Vic, Services may lose connectivity for up to 5 minutes during the maintenance window

Severity: Urgent Maintenance

Impacted Location: Clyde North, VIC

Impacted Services:

Start Date: 03/06/2022 06:30:00
End Date: 03/06/2022 07:00:00

OptiComm wishes to advise there will be urgent maintenance in The Junction, Vic, Services may lose connectivity for up to 5 minutes during the maintenance window

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 03/06/2022 06:30:00
End Date: 03/06/2022 07:00:00

Severity: Normal

Impacted location: NSW

nbn has scheduled a planned outage to proactively remediate an issue affecting your service. As technicians are required to climb Fixed Wireless towers, this work is being carried out during daylight hours for safety reasons.

Change start: 26/05/2022 07:00 Australian Eastern Standard Time

Change end: 27/05/2022 19:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Northcote, VIC

nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.

Change start: 26/05/2022 07:00 Australian Eastern Standard Time

Change end: 26/05/2022 15:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 45 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Axedale VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 26/05/2022 05:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 4 hours

Interruption 1: 240 min

Interruption 2: 240 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Williamstown North, SA

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 26/05/2022 00:30 Australian Eastern Standard Time

Change end: 27/05/2022 09:30 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Port Pirie, SA

nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.

Change start: 26/05/2022 00:30 Australian Eastern Standard Time

Change end: 26/05/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Port Augusta, SA

nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.

Change start: 26/05/2022 00:30 Australian Eastern Standard Time

Change end: 26/05/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: SA, NT

nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.

Change start: 26/05/2022 00:30 Australian Eastern Standard Time

Change end: 26/05/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Bororen, QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 30/05/2022 09:00 Australian Eastern Standard Time

Change duration: 4 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: The Caves, Glendale QLD

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 28/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kelso QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Leeton North, NSW

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Reservoir, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Werribee, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: National

nbn has scheduled a planned change to optimise the performance of your service. During this planned work you will experience a brief outage and be unable to connect to the network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW, VIC, QLD

nbn has scheduled a planned outage to deploy a firmware upgrade to the network. During this time, customers will experience a loss of service.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: 88 Buranda St, Kirwan, QLD

nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 26/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Hanwood North, NSW

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 25/05/2022 23:30 Australian Eastern Standard Time

Change end: 28/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours 30 minutes

Interruption 1: 570 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Condobolin NSW

nbn is scheduling this outage to repair damage to the network caused by a third-party. This work has been deemed essential to the continual functioning of the network. During the interruption, you will not be able to access the network.

Change start: 25/05/2022 08:00 Australian Eastern Standard Time

Change end: 27/05/2022 17:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 150 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: National

nbn will soon be performing work on the Satellite network. During this overnight activity, you may be unable to connect to your nbn service for a brief period of time.

Change start: 25/05/2022 02:00 Australian Eastern Standard Time

Change end: 25/05/2022 18:00 Australian Eastern Standard Time

Change duration: 16 hours

Interruption 1: 90 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: South Hedland WA

nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.

Change start: 25/05/2022 02:00 Australian Eastern Standard Time

Change end: 25/05/2022 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: SA

nbn has scheduled a planned outage to deploy a firmware upgrade to the network. During this time, customers will experience a loss of service.

Change start: 25/05/2022 00:30 Australian Eastern Standard Time

Change end: 25/05/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Sunnyside, QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 30/05/2022 09:00 Australian Eastern Standard Time

Change duration: 5 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Sunnyside, QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 30/05/2022 09:00 Australian Eastern Standard Time

Change duration: 5 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Mildura East, VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 30/05/2022 09:00 Australian Eastern Standard Time

Change duration: 5 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Smithtown, NSW & Downstream Sites

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Coles Bay, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Collinsville QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Acacia Ridge Depot, QLD

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: nsw vic

nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: QLD NSW VIC

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: Parkes NSW

nbn has scheduled a planned outage to upgrade network infrastructure related to your service. Please note, disconnecting the hardware will cause network interruption.

Change start: 25/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: QLD

nbn has scheduled a planned outage to proactively remediate an issue affecting your service. As technicians are required to climb Fixed Wireless towers, this work is being carried out during daylight hours for safety reasons.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 25/05/2022 19:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Fernmount, NSW

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 24/05/2022 05:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 4 hours

Interruption 1: 240 min

Interruption 2: 240 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: SA

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 24/05/2022 00:30 Australian Eastern Standard Time

Change end: 27/05/2022 09:30 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Swansea, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Swansea, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Linton, VIC & Downstream Sites

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Heywood - VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 540 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Glendale QLD

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Warwick, QLD & Downstream Sites

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Sawyers Gully NSW

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Leeton, NSW

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 26/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kensignton,QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Junee NSW

nbn has scheduled a planned outage to perform work on the Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 23/05/2022 09:00 Australian Eastern Standard Time

Change end: 25/05/2022 12:00 Australian Eastern Standard Time

Change duration: 2 days 3 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Longreach QLD

nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.

Change start: 23/05/2022 07:00 Australian Eastern Standard Time

Change end: 25/05/2022 19:00 Australian Eastern Standard Time

Change duration: 2 days 12 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Neerim, VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 25/05/2022 09:00 Australian Eastern Standard Time

Change duration: 5 days 9 hours

Interruption 1: 420 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Penola SA

nbn has scheduled a planned outage to upgrade elements on the nbn network. The work must be performed during daylight hours for safety reasons. During the interruption, you will not be able to access the network.

Change start: 10/05/2022 09:30 Australian Eastern Standard Time

Change end: 10/05/2022 17:30 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 480 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation.

Severity: Unplanned Outage

Impacted Location: Eastlakes, NSW

Impacted Services: Internet and Phone

Start Date: 24/05/2022 18:30:00
End Date: 25/05/2022 23:59:00

OptiComm wishes to advise that there is an unplanned outage in the Hope Island affecting a small number of customers. This is under investigation.
[Update - 24/05 15:16] - The cause of the outage has been identified as a fibre cable that has been damaged. We are arranging field technicians to attend and investigate.
[Update - 24/05 18:37] - Our technicians are currently working on restoration services. There is no ETR yet.

Sanctuary Cove (SNCV)

Severity: Unplanned Outage

Impacted Location: Hope Island, QLD

Impacted Services: All Services

Start Date: 24/05/2022 14:00:00
End Date: 27/05/2022 23:59:00

OptiComm wishes to advise that there is an unplanned localised outage in the Butler affecting a small number of customers. This is under investigation.

Services the suburbs of Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks

Severity: Unplanned Outage

Impacted Location: Butler, WA

Impacted Services: All Services

Start Date: 23/05/2022 12:00:00
End Date: 24/05/2022 23:59:00

Severity: Emergency

Impacted location: THORNBURY

nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.

Change start: 24/05/2022 10:45 Australian Eastern Standard Time

Change end: 24/05/2022 18:00 Australian Eastern Standard Time

Change duration: 7 hours 15 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: JINDALEE QLD

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 24/05/2022 09:00 Australian Eastern Standard Time

Change end: 24/05/2022 14:00 Australian Eastern Standard Time

Change duration: 5 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Edgeworth Nsw

nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 24/05/2022 19:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Cranbourne East VIC

nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 24/05/2022 19:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Northcote, VIC

nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 24/05/2022 15:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 45 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: CAMBERWELL, VIC

nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 24/05/2022 15:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 45 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Northcote, VIC

nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 24/05/2022 15:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 45 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Northcote, VIC

nbn has scheduled a planned outage to reconfigure network hardware. The activity being performed will enable increased capacity on the network. An increase to upstream capacity in the network may result in a better experience for some customers undertaking activities such as uploading files, video conferencing and online gaming.

Change start: 24/05/2022 07:00 Australian Eastern Standard Time

Change end: 24/05/2022 15:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 45 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Parramatta Park, QLD

nbn has scheduled a planned outage to build or replace existing network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You may experience short duration outages consecutively throughout the outage window.

Change start: 24/05/2022 06:00 Australian Eastern Standard Time

Change end: 24/05/2022 09:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: FOREST LAKE QLD

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 24/05/2022 02:00 Australian Eastern Standard Time

Change end: 24/05/2022 05:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: SA

nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.

Change start: 24/05/2022 00:30 Australian Eastern Standard Time

Change end: 24/05/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: 59 HEDGELEY DR, BERWICK

nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW , VIC , QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: TAS

nbn has scheduled a planned outage to perform upgrade work on infrastructure in the Fixed Wireless network. During this activity, you will experience a brief loss of service.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: QLD

nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and increases network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Exhibition, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.

Change start: 24/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Monegeetta North East, Romsey North West VIC

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 23/05/2022 23:30 Australian Eastern Standard Time

Change end: 27/05/2022 09:00 Australian Eastern Standard Time

Change duration: 3 days 9 hours 30 minutes

Interruption 1: 570 min

Interruption 2: 570 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: THORNBURY, VIC

nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.

Change start: 23/05/2022 14:49 Australian Eastern Standard Time

Change end: 23/05/2022 18:00 Australian Eastern Standard Time

Change duration: 3 hours 11 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is currently an unplanned outage for Ellarook, VIC.
This is under investigation.
Update 11:55 - This is now restored after restart of estate equipment.

Severity: Service Restored

Impacted Location: Truganina , VIC

Impacted Services: Internet

Start Date: 23/05/2022 10:46:00
End Date: 23/05/2022 11:56:00

Severity: Emergency

Impacted location: CRANBOURNE

nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.

Change start: 23/05/2022 10:35 Australian Eastern Standard Time

Change end: 23/05/2022 18:00 Australian Eastern Standard Time

Change duration: 7 hours 25 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: Burringbar West, NSW

nbn has scheduled a planned outage to perform work on the Fixed Wireless network. Due to the nature of activities, technicians need to undertake this work during the day. During the interruption, you will not be able to access the network.

Change start: 23/05/2022 09:30 Australian Eastern Standard Time

Change end: 23/05/2022 12:30 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is currently an unplanned outage for Highett/Kingston Apartments, VIC.
This is under investigation.

Severity: Unplanned Outage

Impacted Location: Highett, Vic

Impacted Services: Internet, phone

Start Date: 23/05/2022 08:16:00
End Date: 23/05/2022 23:59:00

Severity: Standard

Impacted location: Forster, NSW

nbn has scheduled a planned outage to build or replace existing network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You may experience short duration outages consecutively throughout the outage window.

Change start: 23/05/2022 07:00 Australian Eastern Standard Time

Change end: 23/05/2022 19:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Bonny Hills NSW

nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.

Change start: 23/05/2022 07:00 Australian Eastern Standard Time

Change end: 23/05/2022 19:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Bridport TAS

nbn has scheduled a planned outage to repair cables and joints attached to your service. This work is part of a national program to maintain continuity of service on the nbn network for customers. For health and safety reasons, the planned change is being performed during daylight hours. Please note, you will experience a loss of connectivity during this outage.

Change start: 23/05/2022 07:00 Australian Eastern Standard Time

Change end: 23/05/2022 19:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Reservoir VIC

nbn has scheduled a planned outage to perform repair works, which will optimise the performance of the overall network. Routine maintenance is essential to ensure customers continue to experience a safe and stable service.

Change start: 23/05/2022 07:00 Australian Eastern Standard Time

Change end: 23/05/2022 15:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 150 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is currently an unplanned outage in Watergardens, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware. 
Update 15:43 - Services have been restored.

Severity: Service Restored

Impacted Location: Taylors Lakes, VIC

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

OptiComm advises there is currently an unplanned outage in Moorabbin, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware.
 
Update 15:43 - Services have been restored.

Severity: Service Restored

Impacted Location:

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

OptiComm advises there is currently an unplanned outage for Woodgrove, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware. 
Update 15:43 - Services have been restored.

Severity: Service Restored

Impacted Location: Melton West

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

OptiComm advises there is currently an unplanned outage for Evergreen Waters, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware. 
 
Update 15:43 - Services have been restored.

Severity: Service Restored

Impacted Location: Jackass Flat, VIC

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

OptiComm advises there is currently an unplanned outage for Avondale Heights, VIC.
This is currently under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware. 
Update 15:43 - Services have been restored.

Severity: Service Restored

Impacted Location: Avondale Heights, VIC

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

OptiComm advises there is currently an unplanned outage for Eastland Shopping Centre, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware. 
Update 15:43 - Services have been restored.

Services Eastland shopping centre

Severity: Service Restored

Impacted Location: Ringwood, VIC

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

OptiComm advises there is currently an unplanned outage for Balmoral Quay, VIC.
This is under investigation.
Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end.
Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchange
Update 12:46 - The technicians are currently replacing cards in their exchange as they were found to be faulty, they will advise once this is complete and when they believe it has restored services.
Update 14:39 - The technicians are in the process of configuring the replacement hardware. 
 
Update 15:43 - Services have been restored.

Severity: Service Restored

Impacted Location: Melbourne, Victoria

Impacted Services: Internet

Start Date: 23/05/2022 06:22:00
End Date: 23/05/2022 15:00:00

Severity: Normal

Impacted location: Tinana,QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn has scheduled a planned outage to upgrade network elements that will add additional service capacity and allow for expansion of the network. As nbn continues to connect more customers to the network, performance and capacity is continually reviewed to provide all Australians with the best service possible. During the interruption (s), you will not be able to access the network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 24/05/2022 06:00 Australian Eastern Standard Time

Change duration: 1 day 6 hours

Interruption 1: 30 min

Interruption 2: 30 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Reservoir, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 23/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: 55 Cootamundra Dr, Mooloolaba, qld

nbn has scheduled a planned outage to replace or repair network elements. During the interruption, you will not be able to access the network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 23/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC / NSW

nbn has scheduled a planned outage on the network to perform routine maintenance. These activities are required to provide a continuity of service and will optimise the overall stability of the nbn network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 23/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Footscray, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 23/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC NSW

nbn has scheduled a planned outage to perform work on the Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 23/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW , VIC , QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 23/05/2022 00:00 Australian Eastern Standard Time

Change end: 23/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

A power outage has been confirmed in the area. Please check with the power distributor for updates.

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 22/05/2022 17:57:00
End Date:

OptiComm wishes to advise that there is a power outage in Beveridge affecting all services for the majority of customers. Please check with the power distributor for updates.

Severity: Informational

Impacted Location: Beveridge, VIC

Impacted Services: All Services

Start Date: 22/05/2022 08:00:00
End Date: 22/05/2022 16:00:00

OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation.
[Update 10:04] - A power outage has been confirmed in the area. Please check with the power distributor for updates.
[Update 11:15] - Power has been restored.

Severity: Service Restored

Impacted Location: Carina, QLD

Impacted Services: Internet and Phone

Start Date: 22/05/2022 08:00:00
End Date: 22/05/2022 10:15:00

Severity: Standard

Impacted location: Bilbul, NSW

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 22/05/2022 06:00 Australian Eastern Standard Time

Change end: 22/05/2022 18:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 720 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Denmark, Shadforth WA

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 21/05/2022 08:00 Australian Eastern Standard Time

Change end: 22/05/2022 20:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Yoogali North, NSW

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 21/05/2022 06:00 Australian Eastern Standard Time

Change end: 22/05/2022 18:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Coles Bay East, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 21/05/2022 06:00 Australian Eastern Standard Time

Change end: 22/05/2022 18:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Warwick, QLD

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 21/05/2022 06:00 Australian Eastern Standard Time

Change end: 22/05/2022 18:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: NSW,VIC,QLD,WA,TAS

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 21/05/2022 02:00 Australian Eastern Standard Time

Change end: 21/05/2022 06:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Rosedale, VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 21/05/2022 00:00 Australian Eastern Standard Time

Change end: 22/05/2022 18:00 Australian Eastern Standard Time

Change duration: 1 day 18 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kensington,QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 21/05/2022 00:00 Australian Eastern Standard Time

Change end: 22/05/2022 18:00 Australian Eastern Standard Time

Change duration: 1 day 18 hours

Interruption 1: 720 min

Interruption 2: 720 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Lockington,VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 21/05/2022 00:00 Australian Eastern Standard Time

Change end: 22/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 540 min

Interruption 2: 540 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 21/05/2022 00:00 Australian Eastern Standard Time

Change end: 21/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Bannockburn VIC

nbn has scheduled an urgent planned outage to perform essential remediation activity on the network that will optimise the serviceability of the network. During the outage, you will not be able to access the network.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: RESERVOIR, VIC

nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.

Change start: 20/05/2022 11:16 Australian Eastern Standard Time

Change end: 20/05/2022 18:00 Australian Eastern Standard Time

Change duration: 6 hours 44 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: THORNBURY, VIC

nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.

Change start: 20/05/2022 09:44 Australian Eastern Standard Time

Change end: 20/05/2022 18:00 Australian Eastern Standard Time

Change duration: 8 hours 16 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there will be a planned Foxtel outage in Jordan Springs, NSW.
This is to replace the satellite dish at the estate headend. Services will be interrupted during this outage window.

Severity: Planned Maintenance

Impacted Location: Jordan Springs, NSW

Impacted Services: Foxtel

Start Date: 20/05/2022 09:00:00
End Date: 20/05/2022 11:00:00

OptiComm advises there will be urgent maintenance impacting LBN users migrated to the OptiComm network in WA.
This will impact users for up to 10 minutes during the listed outage window in order to upgrade equipment in the data center.

Severity: Urgent Maintenance

Impacted Location:

Impacted Services: All services

Start Date: 20/05/2022 06:00:00
End Date: 20/05/2022 07:00:00

Severity: Normal

Impacted location: WA,SA, NT

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 20/05/2022 02:00 Australian Eastern Standard Time

Change end: 20/05/2022 07:30 Australian Eastern Standard Time

Change duration: 5 hours 30 minutes

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: Shadforth, WA

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 20/05/2022 01:30 Australian Eastern Standard Time

Change end: 21/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 450 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC , QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Goodna

nbn has scheduled a planned outage for maintenance that will increase network capacity. During this work, customers may experience a brief loss of service.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Kew, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Raglan NSW

nbn has scheduled a planned outage to work on cables in your area. During the planned work, you may experience a loss of service and be unable to access the nbn network.

Change start: 20/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm wishes to advise there will be urgent maintenance in Junction Village, Vic, Services may loose connectivity during the maintenance window

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 20/05/2022 00:00:00
End Date: 20/05/2022 05:00:00

Severity: Normal

Impacted location: Mt Holden, VIC & Downstream Sites

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 19/05/2022 23:30 Australian Eastern Standard Time

Change end: 23/05/2022 07:00 Australian Eastern Standard Time

Change duration: 3 days 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 450 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm wishes to advise there is currently an unscheduled outage impacting services in this estate. This is escalated and under investigation.

Severity: Unplanned Outage

Impacted Location: Logan Reserve, QLD

Impacted Services: Internet, Phone

Start Date: 19/05/2022 14:00:00
End Date: 19/05/2022 23:59:00

Severity: Emergency

Impacted location: NORTHCOTE,VIC

nbn has identified network hardware that requires replacement, which may improve the service for some customers. During the outage window, you may experience single or multiple interruptions.

Change start: 19/05/2022 13:40 Australian Eastern Standard Time

Change end: 19/05/2022 18:00 Australian Eastern Standard Time

Change duration: 4 hours 20 minutes

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is an unplanned outage in West Lakes, SA.
This is under investigation, but is suspected to be caused by power issues.
Update 10:00 - This is resolved.
Update 11:30 - An outage has reoccurred and is under investigation.
Update 12:05 - We are arranging for technicians to attend and investigate.
Update 16:00 - Services are restored.

Severity: Service Restored

Impacted Location: West Lakes, SA

Impacted Services: All services

Start Date: 19/05/2022 09:30:00
End Date: 19/05/2022 16:00:00

Severity: Emergency

Impacted location: Paraburdoo, WA 6754

nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.

Change start: 19/05/2022 09:00 Australian Eastern Standard Time

Change end: 19/05/2022 17:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 200 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Oakey QLD

nbn has initiated a planned outage to remediate a fault in the network. During the interruption, you will not be able to access the network.

Change start: 19/05/2022 09:00 Australian Eastern Standard Time

Change end: 19/05/2022 13:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 100 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: Walpole Town, WA

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 19/05/2022 01:30 Australian Eastern Standard Time

Change end: 20/05/2022 09:00 Australian Eastern Standard Time

Change duration: 1 day 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 450 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Expedited

Impacted location: Warpoo, SA

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 19/05/2022 00:30 Australian Eastern Standard Time

Change end: 22/05/2022 18:30 Australian Eastern Standard Time

Change duration: 3 days 18 hours

Interruption 1: 480 min

Interruption 2: 480 min

Interruption 3: 720 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: KATHERINE EAS NT

This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 3 hrs 0 mins during the change window

Change start: 19/05/2022 00:30 Australian Eastern Standard Time

Change end: 19/05/2022 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 180 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Bororen, QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 19/05/2022 00:00 Australian Eastern Standard Time

Change end: 21/05/2022 09:00 Australian Eastern Standard Time

Change duration: 2 days 9 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: South Yarra, VIC

nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.

Change start: 19/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW,VIC, QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 19/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: OFFICER, VIC

nbn has scheduled a planned outage to relocate and re-splice fibre cables. The cutover process will cause an outage where the customers listed below will not be able to access the network.

Change start: 19/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW

nbn has scheduled a planned outage on the network to update crucial hardware. These activities are required to provide a continuity of service and will optimise the stability of the nbn network.

Change start: 19/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm wishes to advise there will be urgent maintenance in Vic, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 19/05/2022 00:00:00
End Date: 19/05/2022 01:00:00

OptiComm wishes to advise there will be urgent maintenance in Qld, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 19/05/2022 00:00:00
End Date: 19/05/2022 01:00:00

OptiComm advises there will be planned Freeview works in Blakeview, SA.
This is in order to replace the TV antenna for the estate. Freeview will be disrupted during the maintenance window.
Update: This has been postponed till the 18th Wednesday.
Update 18/05 - This is being re-investigated as this has not resolved the issue.

Services the suburbs of Blakeview and Munno Para

Severity: Planned Maintenance

Impacted Location: Blakeview, SA

Impacted Services: Freeview

Start Date: 18/05/2022 12:00:00
End Date: 18/05/2022 17:00:00

OptiComm wishes to advise there will be urgent maintenance in sawtell Commons, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Mount Druitt, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Mount Druitt, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Cambell Estate, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Aureus, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Skennars Head, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in South West Rocks, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Skyview Apartments, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Sugarcube Apartments, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Pemulwuy, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Woden Green, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Leichardt Green, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Sydney, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Parkbridge, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Middleton Grange, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Arncliffe Residential, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in MacArthur Gardens, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Campbelltown, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Weemala at the Lake, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Boolaroo, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Macquarie Liverpool, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Liverpool, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

OptiComm wishes to advise there will be urgent maintenance in Silkari, NSW, customers may loose connectivity during the maintenance window
 

Severity: Urgent Maintenance

Impacted Location: Banksmeadow, NSW

Impacted Services:

Start Date: 18/05/2022 05:30:00
End Date: 18/05/2022 06:30:00

Severity: Emergency

Impacted location: Mandurah, WA

nbn has initiated a planned outage to remediate a fault in the network which is currently impacting customers. During the interruption, you will not be able to access the network.

Change start: 18/05/2022 05:00 Australian Eastern Standard Time

Change end: 18/05/2022 08:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Activ8me are currently experiencing an issue with one of Acitv8me’s core routers. This is impacting internet services for multiple customers across multiple services. Activ8me engineers are urgently investigating the issue however there is no ETR at the moment.

Activ8me apologises for this unplanned outage and sincerely appreciate your patience until this issue is resolved.

Update: 13:30: Activ8me Engineers have successfully tested a change in Activ8me network to mitigate the faulty hardware, and will continue to restore customer sessions. Expected ETC between now and 16:00.

Update: 15:30: Activ8me Engineers have redirected customer traffic off failed hardware onto alternate paths, restoring customer services.

Severity: Emergency

Impacted location: NSW,VIC,QLD,SA,WA,NT

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 18/05/2022 02:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: NSW,QLD, WA

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 18/05/2022 02:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 10 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Oxley Highway, NSW

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 07:00 Australian Eastern Standard Time

Change duration: 2 days 7 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Wagners, VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 20/05/2022 07:00 Australian Eastern Standard Time

Change duration: 2 days 7 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: QLD

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 07:00 Australian Eastern Standard Time

Change duration: 1 day 7 hours

Interruption 1: 420 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: QLD

nbn has scheduled a planned outage to optimise the performance of the overall Fixed Wireless network. During the interruption, you will not be able to access the network.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn has scheduled a planned outage to upgrade network elements which will allow for additional service capacity in the network. nbn continually reviews and optimises network capacity to provide all Australians with the best service possible. During the interruption, you will not be able to access the network.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: VIC

nbn has scheduled a planned outage to reconfigure network elements impacting your service. The work will allow for future expansion of the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australian?s with the best service possible.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Emergency

Impacted location: Bannockburn VIC

A planned outage has been scheduled to address a fault identified during a proactive investigation. Performing this work may reduce the risk of an unplanned outage that may impact a greater number of customers.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Thornbury, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Nunawading Depot, VIC

nbn has scheduled an outage to reconfigure network hardware associated to your service. The activity being performed will enable increased capacity on the nbn network. Following the completion of the short interruption, your in-home devices will automatically re-connect to the network.

Change start: 18/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm wishes to advise there will be urgent maintenance in Vic, Opticomm customers running on the former LBNCo network may loose connectivity for up to 10 minutes during the maintenance window

Severity: Urgent Maintenance

Impacted Location:

Impacted Services:

Start Date: 18/05/2022 00:00:00
End Date: 18/05/2022 01:00:00

OptiComm advises that there is an unplanned outage impacting some users in Zetland, NSW.
This is currently under investigation.

Severity: Unplanned Outage

Impacted Location: Zetland, NSW

Impacted Services: Internet

Start Date: 17/05/2022 10:00:00
End Date: 17/05/2022 23:59:00

Severity: Normal

Impacted location: Coles Bay, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 17/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 07:00 Australian Eastern Standard Time

Change duration: 2 days 7 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Coles Bay, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 17/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 07:00 Australian Eastern Standard Time

Change duration: 2 days 7 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Glendale QLD

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 17/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 07:00 Australian Eastern Standard Time

Change duration: 2 days 7 hours

Interruption 1: 420 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Sawyers Gully NSW

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Field technicians may be required to climb the Fixed Wireless towers, therefore some or all the works will be conducted during the day to ensure their safety. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 17/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 07:00 Australian Eastern Standard Time

Change duration: 2 days 7 hours

Interruption 1: 420 min

Interruption 2: 0 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Standard

Impacted location: Monegeetta North East, Romsey North West VIC

nbn has scheduled a planned outage to improve the overall performance of the Fixed Wireless network in the area. Some or all works will be conducted during the day to ensure the safety of our field technicians. You may experience intermittent interruptions on all or some of the days during the outage window. More information about upgrades to the Fixed Wireless network can be found at nbnco.com.au.

Change start: 16/05/2022 23:30 Australian Eastern Standard Time

Change end: 20/05/2022 07:00 Australian Eastern Standard Time

Change duration: 3 days 7 hours 30 minutes

Interruption 1: 450 min

Interruption 2: 450 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Curra South, QLD

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 16/05/2022 00:00 Australian Eastern Standard Time

Change end: 19/05/2022 08:00 Australian Eastern Standard Time

Change duration: 3 days 8 hours

Interruption 1: 480 min

Interruption 2: 480 min

Interruption 3: 480 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Abels Hill, TAS

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 16/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 00:00 Australian Eastern Standard Time

Change duration: 2 days

Interruption 1: 360 min

Interruption 2: 360 min

Interruption 3: 0 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises that an outage is currently impacting Point Frederick, NSW.
This is under investigation.
Update 16/05 - Further investigation has found that this will require replacement of some headend equipment, technicians have been organised.
Update 17/05 - The faulty equipment has been replaced and this is now restored.

Severity: Service Restored

Impacted Location:

Impacted Services: Internet

Start Date: 15/05/2022 00:18:00
End Date: 17/05/2022 13:40:00

Severity: Normal

Impacted location: Wagners, VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 13/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 07:00 Australian Eastern Standard Time

Change duration: 5 days 7 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 420 min

Interruption 4: 0 min

Interruption 5: 0 min

Severity: Normal

Impacted location: Wagners, VIC

nbn has identified network hardware that requires repair or replacement. Disconnecting the hardware will interrupt your service. The repair or replacement is essential for maintaining a stable and reliable network.

Change start: 13/05/2022 00:00 Australian Eastern Standard Time

Change end: 18/05/2022 07:00 Australian Eastern Standard Time

Change duration: 5 days 7 hours

Interruption 1: 420 min

Interruption 2: 420 min

Interruption 3: 420 min

Interruption 4: 0 min

Interruption 5: 0 min

OptiComm advises there is an unplanned TV outage in Armstrong Creek and Mount Duneed.
Damage to the TV antenna will necessitate in a replacement antenna, however supply of spares are still being confirmed.

Severity: Unplanned Outage

Impacted Location: Mount Duneed, Vic

Impacted Services: Freeview

Start Date: 09/05/2022 05:00:00
End Date: 17/05/2022 23:59:00