Network Status

OptiComm advises due to a planned Fibre splice rebuild and cable relocation work by our upstream carrier for Waterford County (WTFD) services may experience a break to service. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned Fibre splice rebuild and cable relocation work by our upstream carrier for Waterford County (WTFD) services may experience a break to service. All services may be impacted during the outage window.

Impacted Location: Waterford County (WTFD)

Start Date: 25/10/2024 22:59:00
End Date: 26/10/2024 06:00:00

OptiComm advises due to a planned Fibre splice replacement works at SW CNR COWARD & BOURKE STS MASCOT by our upstream carrier for Waterford County (WTFD), Glenfield (GNFD), Iskia ACT (ISKI) services may experience a break to service. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned Fibre splice replacement works at SW CNR COWARD & BOURKE STS MASCOT by our upstream carrier for Waterford County (WTFD), Glenfield (GNFD), Iskia ACT (ISKI) services may experience a break to service. All services may be impacted during the outage window.

Impacted Location: Waterford County, Panorama, Iskia (WTFD, GNFD, ISKI)

Start Date: 18/10/2024 22:00:00
End Date: 19/10/2024 06:00:00

Opticomm Wishes to advise of a planned network Maintenance being carried out by our upstream carrier Optus on the 18/10 from 00:00 to 06:00. Services in Flemington (FMTN) will be impacted during this period.

Severity: Opticomm Wishes to advise of a planned network Maintenance being carried out by our upstream carrier Optus on the 18/10 from 00:00 to 06:00. Services in Flemington (FMTN) will be impacted during this period.

Impacted Location: Only Flemington (FMTN)

Start Date: 17/10/2024 23:00:00
End Date: 18/10/2024 05:00:00

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location:

Start Date: 16/10/2024 23:00:00
End Date: 17/10/2024 05:00:00

OptiComm advises due to a planned software upgrade by our upstream carrier for TRINITY PARK, SMITHFIELD, TRINITY BEACH and PALM COVE QLD 4878(TRIN) services may experience a break to service. All services may be impacted during the outage window

Severity: OptiComm advises due to a planned software upgrade by our upstream carrier for TRINITY PARK, SMITHFIELD, TRINITY BEACH and PALM COVE QLD 4878(TRIN) services may experience a break to service. All services may be impacted during the outage window

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 16/10/2024 22:59:00
End Date: 17/10/2024 05:00:00

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

CSUF - CASUARINA, LYONS NT
PALN - PALMERSTON, BELLAMACK NT

Due to planned Optic Fibre relocation/repair work, the estates listed may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

CSUF - CASUARINA, LYONS NT
PALN - PALMERSTON, BELLAMACK NT

Due to planned Optic Fibre relocation/repair work, the estates listed may experience a break to service during the change window.

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 16/10/2024 22:59:00
End Date: 17/10/2024 05:00:00

Due to hazard notice from local power provider Powercor, Opticomm wishes to advise of potential loss of service that could occur on 16/10 from 08:30 - 15:30
Powercor do not anticipate our equipment will be impacted, however please take note in case the power is interrupted.

Severity: Due to hazard notice from local power provider Powercor, Opticomm wishes to advise of potential loss of service that could occur on 16/10 from 08:30 - 15:30
Powercor do not anticipate our equipment will be impacted, however please take note in case the power is interrupted.

Impacted Location: Gen Fyansford (GENF)

Start Date: 16/10/2024 07:30:00
End Date: 16/10/2024 14:30:00

OptiComm advises due to a planned software upgrade work by our upstream carrier in TRINITY (TRIN) the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned software upgrade work by our upstream carrier in TRINITY (TRIN) the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 15/10/2024 23:00:00
End Date: 16/10/2024 05:00:00

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

HARP – Harpley, Werribee VIC 3030
WARD - Waterford Melton, Weir Views VIC 3338
ATSN – Atherstone, Strathtulloh VIC 3338
MPWD – Maplewood, Melton South VIC 3338
SKRS - Skylark Rise, Melton South VIC 3338
THPK - Thornhill Park, Thornhill Park VIC 3335
EYNE – Eynesbury, Eynesbury VIC 3338

Activity: Due to planned Optic Fibre relocation/repair work, the services listed may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

HARP – Harpley, Werribee VIC 3030
WARD - Waterford Melton, Weir Views VIC 3338
ATSN – Atherstone, Strathtulloh VIC 3338
MPWD – Maplewood, Melton South VIC 3338
SKRS - Skylark Rise, Melton South VIC 3338
THPK - Thornhill Park, Thornhill Park VIC 3335
EYNE – Eynesbury, Eynesbury VIC 3338

Activity: Due to planned Optic Fibre relocation/repair work, the services listed may experience a break to service during the change window.

Impacted Location: Atherstone, Harpley, Thornhill Park, Waterford Melton, Exford Waters, Maplewood, Eynesbury, Atherstone C (ATSN, HARP, THPK, WARD, MPWD, EYNE)

Start Date: 15/10/2024 22:59:00
End Date: 16/10/2024 05:00:00

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Balmoral Quay (BALQ)

Start Date: 15/10/2024 22:00:00
End Date: 16/10/2024 05:00:00

Opticomm wishes to advise of a planned network maintenance taking place on 15/10 from 8:00am - 12:00pm in order to upgrade network equipment,
During this period, some services may be impacted for up to 45 minutes on a rolling basis

Severity: Opticomm wishes to advise of a planned network maintenance taking place on 15/10 from 8:00am - 12:00pm in order to upgrade network equipment,
During this period, some services may be impacted for up to 45 minutes on a rolling basis

Impacted Location: Chesalon Living (ORPK)

Start Date: 15/10/2024 07:00:00
End Date: 15/10/2024 11:00:00

Opticomm advises of a planned network maintenance affecting some customers in Avondale Heights, VIC 3034 (FPAH). Customers may experience downtime during the maintenance window. We apologise for the inconvenience.

Severity: Opticomm advises of a planned network maintenance affecting some customers in Avondale Heights, VIC 3034 (FPAH). Customers may experience downtime during the maintenance window. We apologise for the inconvenience.

Impacted Location: Avondale Heights (FPAH)

Start Date: 14/10/2024 23:00:00
End Date: 15/10/2024 03:00:00

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Waterford County, Panorama (WTFD, GNFD)

Start Date: 11/10/2024 22:00:00
End Date: 12/10/2024 06:00:00

Severity: Normal

Impacted location: VIC
Great Western
Stawell

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Change start: 11/10/2024 09:00 Australian Eastern Daylight Time

Change end: 11/10/2024 17:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 480 min

Estimated Time 1: 11/10/2024 at 09:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Narriah Mountain, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 11/10/2024 08:00 Australian Eastern Daylight Time

Change end: 12/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 60 min

Estimated Time 1: 11/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Medowie

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 11/10/2024 00:00 Australian Eastern Daylight Time

Change end: 11/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 11/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Medowie

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 11/10/2024 00:00 Australian Eastern Daylight Time

Change end: 11/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 11/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

CLPK - Curlewis Park, Curlewis VIC 3222

Activity: Due to a planned hardware replacement the services listed may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

CLPK - Curlewis Park, Curlewis VIC 3222

Activity: Due to a planned hardware replacement the services listed may experience a break to service during the change window.

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 11/10/2024 00:00:00
End Date: 11/10/2024 06:00:00

Opticomm wishes to advise of a planned network maintenance affecting customers in Kogarah, NSW 2217 (STKO) on 11/10/2024 from 00:00 to 06:00. Customers may experience downtime of up to 5 hours during the maintenance window.

Severity: Opticomm wishes to advise of a planned network maintenance affecting customers in Kogarah, NSW 2217 (STKO) on 11/10/2024 from 00:00 to 06:00. Customers may experience downtime of up to 5 hours during the maintenance window.

Impacted Location:

Start Date: 10/10/2024 23:00:00
End Date: 11/10/2024 05:00:00

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

KRKR – Kallangur, Kallangur 4503
GRKR - Nigella Views, Dakabin 4503

Activity: Due to a software upgrade the services listed may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

KRKR – Kallangur, Kallangur 4503
GRKR - Nigella Views, Dakabin 4503

Activity: Due to a software upgrade the services listed may experience a break to service during the change window.

Impacted Location: Kallangur (KRKR)

Start Date: 10/10/2024 23:00:00
End Date: 11/10/2024 05:00:00

Opticomm wishes to advise of a planned maintenance period on 11/10 from 00:00 to 06:00 at White Rock QLD (WTRK)

During the maintenance period, services are expected to be impacted by service loss for up to 6 hours

Severity: Opticomm wishes to advise of a planned maintenance period on 11/10 from 00:00 to 06:00 at White Rock QLD (WTRK)

During the maintenance period, services are expected to be impacted by service loss for up to 6 hours

Impacted Location: White Rock (WTRK)

Start Date: 10/10/2024 23:00:00
End Date: 11/10/2024 05:00:00

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

ODCL – Oxford Central, Epping NSW 2121
BLRY – Botanic By Sasco, Ryde NSW 2112
POPE – Jasper, Ryde NSW 2112

Due to a software upgrade the estates listed may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

ODCL – Oxford Central, Epping NSW 2121
BLRY – Botanic By Sasco, Ryde NSW 2112
POPE – Jasper, Ryde NSW 2112

Due to a software upgrade the estates listed may experience a break to service during the change window.

Impacted Location: Oxford Central (ODCL)

Start Date: 10/10/2024 23:00:00
End Date: 11/10/2024 05:00:00

Severity: Normal

Impacted location: Sebastopol South, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 10/10/2024 08:00 Australian Eastern Daylight Time

Change end: 11/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 480 min

Estimated Time 1: 10/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Moura, QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 10/10/2024 08:00 Australian Eastern Daylight Time

Change end: 10/10/2024 11:00 Australian Eastern Daylight Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 10/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: LARA,VIC

nbn will soon be upgrading network hardware in your area. For safety reasons, this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Change start: 10/10/2024 07:00 Australian Eastern Daylight Time

Change end: 10/10/2024 19:00 Australian Eastern Daylight Time

Change duration: 12 hours

Interruption 1: 20 min

Estimated Time 1: 10/10/2024 at 07:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: WEST ESSENDON, VIC

nbn is undertaking planned work to enable future expansion of the network. During this activity, you may experience up to three interruptions as network hardware is upgraded. For safety reasons, this work may sometimes be performed during the day.

Change start: 10/10/2024 07:00 Australian Eastern Daylight Time

Change end: 10/10/2024 15:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 60 min

Estimated Time 1: 10/10/2024 at 07:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Condamine, QLD

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 10/10/2024 05:00 Australian Eastern Daylight Time

Change end: 11/10/2024 10:00 Australian Eastern Daylight Time

Change duration: 1 day 5 hours

Interruption 1: 60 min

Estimated Time 1: 10/10/2024 at 05:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Little Grove WA 6330

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 10/10/2024 02:00 Australian Eastern Daylight Time

Change end: 10/10/2024 07:00 Australian Eastern Daylight Time

Change duration: 5 hours

Interruption 1: 300 min

Estimated Time 1: 10/10/2024 at 02:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Impacted location: Belmont VIC 3216

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: VIC

nbn has scheduled an outage to enable additional capacity on the network. During the interruption, you will not be able to access your service.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: NSW - Remote

nbn has scheduled an outage to enable additional capacity on the network. During the overnight interruption, you will experience a loss of service.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 45 min

Estimated Time 1: 10/10/2024 at 01:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: PORT FAIRY, VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: VIC TAS ACT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: 248 STEELE ST DEVONPORT, TAS

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: HORSHAM, VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: Kingsgrove NSW

nbn will be repairing damage to network elements caused by a third-party. During the work, you will experience an interruption to your service.

Change start: 10/10/2024 00:00 Australian Eastern Daylight Time

Change end: 10/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 10/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Young West, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 09/10/2024 23:00 Australian Eastern Daylight Time

Change end: 11/10/2024 10:00 Australian Eastern Daylight Time

Change duration: 1 day 11 hours

Interruption 1: 30 min

Estimated Time 1: 10/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

DEGN - DEERAGUN MT LOW QLD 4818

Activity: Due to a software upgrade the services listed may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

DEGN - DEERAGUN MT LOW QLD 4818

Activity: Due to a software upgrade the services listed may experience a break to service during the change window.

Impacted Location:

Start Date: 09/10/2024 23:00:00
End Date: 10/10/2024 05:00:00

OptiComm advises due to a planned software upgrade by our upstream carrier for Preston, VIC 3072 (ALPR) services may experience a break to service. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned software upgrade by our upstream carrier for Preston, VIC 3072 (ALPR) services may experience a break to service. All services may be impacted during the outage window.

Impacted Location:

Start Date: 09/10/2024 23:00:00
End Date: 10/10/2024 05:00:00

Opticomm wishes to advise of a planned network maintenance in Yeppoon, QLD 4703 (YNTP) on 10/10/2024.
Customers may experience downtime of up to 1 hour during the maintenance window.
We apologise for the inconvenience.

Severity: Opticomm wishes to advise of a planned network maintenance in Yeppoon, QLD 4703 (YNTP) on 10/10/2024.
Customers may experience downtime of up to 1 hour during the maintenance window.
We apologise for the inconvenience.

Impacted Location: The Pines (YNTP)

Start Date: 09/10/2024 23:00:00
End Date: 10/10/2024 03:00:00

Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

PKSD - Ingenia Lifestyle Parkside Lucas, Lucas VIC 3350
AGCK - Armstrong Creek, Mount Duneed VIC 3217
ASHB - Ashbury, Armstrong Creek VIC 3217
SANC - Sanctuary, Armstrong Creek VIC 3217
WAGR - Warralily Grange, Mount Duneed VIC 3217

Activity: Due to planned Optic Fibre relocation/repair work, the services listed below may experience a break to service during the change window.

Severity: Opticomm wishes to advise of planned network maintenance by Telstra affecting the following sites:

PKSD - Ingenia Lifestyle Parkside Lucas, Lucas VIC 3350
AGCK - Armstrong Creek, Mount Duneed VIC 3217
ASHB - Ashbury, Armstrong Creek VIC 3217
SANC - Sanctuary, Armstrong Creek VIC 3217
WAGR - Warralily Grange, Mount Duneed VIC 3217

Activity: Due to planned Optic Fibre relocation/repair work, the services listed below may experience a break to service during the change window.

Impacted Location: Armstrong Creek, Ashbury, Sanctuary, Warralily Grange, Warralily Central, Warralily Batten Road, Yaringa (AGCK, ASHB, SANC, WAGR)

Start Date: 09/10/2024 22:59:00
End Date: 10/10/2024 05:00:00

Severity: Normal

Impacted location: Nashdale, NSW
Manildra, NSW

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Change start: 09/10/2024 09:00 Australian Eastern Daylight Time

Change end: 09/10/2024 17:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 480 min

Estimated Time 1: 09/10/2024 at 09:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Wunghnu, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 09/10/2024 08:00 Australian Eastern Daylight Time

Change end: 10/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 60 min

Estimated Time 1: 09/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Mt Blackwood, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 09/10/2024 08:00 Australian Eastern Daylight Time

Change end: 10/10/2024 05:00 Australian Eastern Daylight Time

Change duration: 21 hours

Interruption 1: 360 min

Estimated Time 1: 09/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: South Bingera, QLD

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 09/10/2024 07:00 Australian Eastern Daylight Time

Change end: 10/10/2024 20:00 Australian Eastern Daylight Time

Change duration: 1 day 13 hours

Interruption 1: 120 min

Estimated Time 1: 09/10/2024 at 09:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Williams Walk (WALK)

Start Date: 08/10/2024 23:00:00
End Date: 09/10/2024 05:00:00

Severity: Normal

Impacted location: Haddon, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2024 06:00 Australian Eastern Daylight Time

Change end: 18/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 week 3 days 12 hours

Interruption 1: 540 min

Estimated Time 1: 15/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Spreyton Cluster, TAS

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 07/10/2024 08:00 Australian Eastern Daylight Time

Change end: 16/10/2024 17:00 Australian Eastern Daylight Time

Change duration: 1 week 2 days 9 hours

Interruption 1: 540 min

Estimated Time 1: 07/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm wishes to advise of an unplanned network disruption impacting users in Yarrabilba, QLD 4207
We are investigating and will provide a further update shortly,

Severity: Network Disruption - Low

Impacted Location: Yarrabilba, Fairview (YRBA)

Start Date: 09/10/2024 16:19:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Evergreen Waters (EGWT) in VIC. Our upstream carrier Optus is performing planned maintenance from 08/10/2024 23:59:59 to 09/10/2024 06:59:59.

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 08/10/2024 23:00:00
End Date:

Opticomm wishes to advise of an unplanned service disruption impacting services in Hidden Valley, QLD 4703 (YNTP)
We are investigating and will provide further information shortly

Severity: Outage - Low

Impacted Location: The Pines (YNTP)

Start Date: 08/10/2024 12:06:00
End Date:

Opticomm is aware of a network disruption impacting services in Burpengary East, QLD 4505 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: North Harbour (NTHR)

Start Date: 05/10/2024 00:20:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Five Farms (FIFA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/10/2024 00:00:00
End Date:

OptiComm wishes to advise there is currently an unscheduled partial outage impacting services in BUOD - Burwood VIC 3125.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: 333 Burwood (BUOD)

Start Date: 02/10/2024 15:30:00
End Date:

OptiComm advises there is an unplanned outage impacting Trinity, QLD.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 25/09/2024 11:23:00
End Date:

OptiComm advises there is an unplanned outage impacting Hidden Valley, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 25/09/2024 10:10:00
End Date:

Opticomm would like to advise of a power outage impacting our services in 180 George Street, NSW (PMTA). This outage is from the energy provider. ETR has been provided as 3 am local time. More information can be found in the energy provider's website below: https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Outage - Low

Impacted Location:

Start Date: 22/09/2024 23:20:00
End Date:

Opticomm would like to advise of a power outage partially impacting our services in SHAW and MT LOW (DEGN) QLD. This outage is from the energy provider. More information can be found in the energy provider's website below: https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 21/09/2024 04:17:00
End Date:

OptiComm wish to advise some customers may be experiencing freeair TV issues in this estate Rippleside, VIC 3215. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 20/09/2024 12:00:00
End Date:

Opticomm would like to advise of a power outage impacting our services in Zivanovic Waters (ZVWT) and Waterville (WTRV), QLD. This outage is from the energy provider. More information can be found in the energy provider's website below:https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 17:00:00
End Date:

OptiComm wish to advise some customers may be experiencing freeview TV issues in this estate. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 13:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services in East Village (EVLG) in NSW and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 18/09/2024 01:55:00
End Date:

Opticomm is aware of a power outage impacting internet services at Blueheath at the Bower (BHME) & The Gardens (TGEM) in NSW. Check with your local energy provider for more information.

Severity: Outage - Low

Impacted Location:

Start Date: 15/09/2024 16:00:00
End Date:

Opticomm is aware of a network disruption impacting some internet services in Canopy's Edge/Trinity estate in Trinity Beach, QLD. This outage has been confirmed as an outage on the upstrteam carrier, Telstra's side and is currently being investigated. Further updates will be provided as they become available. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 13/09/2024 01:41:00
End Date:

Opticomm wishes to advise of an unplanned network interruption impacting multiple QLD sites.
We are currently investigating and will provide an update with further detail shortly

Severity: Outage - Low

Impacted Location: White Rock (WTRK)

Start Date: 11/09/2024 18:09:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Wandi, WA 6167 (HNYW) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Honeywood (HNYW)

Start Date: 10/09/2024 08:00:00
End Date:

OptiComm advises there is an unplanned Freeview outage impacting Armstrong Creek, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Armstrong Creek (AGCK)

Start Date: 09/09/2024 14:29:00
End Date:

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 09/09/2024 12:00:00
End Date:

OptiComm wishes to advise there is currently an unscheduled outage impacting services in the following estates.

EPRK - Epping Park, Epping NSW 2121
PNTH - Pennant Hills, West Pennant Hills NSW 2125

This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/09/2024 00:20:00
End Date:

Opticomm is aware of a network disruption impacting internet services in Tannum Sands (TMBU), QLD 4680 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 07/09/2024 00:00:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at QUAY. Our upstream carrier, Optus has confirmed this is a part of a wider network within Optus network due to a fibre cut. Optus fibre teams have been mobilised to the break location. ETR will be provided when available. We apologise for the inconvenience this may have caused.

Severity: Network Disruption - Low

Impacted Location: Quay 2 (QUAY)

Start Date: 05/09/2024 09:07:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at jackass Flat (EGWT, VIC 3556 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters, Evergreen Links, Gladeville, Golden Grove (EGWT)

Start Date: 05/09/2024 00:30:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at Caulfield North (CLFL), VIC 3161 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/09/2024 00:30:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at Rutherford (OKRF), NSW 2320 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 03/09/2024 00:15:00
End Date:

Opticomm is aware of a network disruption causing intermittent service at Boolaroo (OKBL), NSW 2284 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/09/2024 00:10:00
End Date:

OptiComm is aware of a network disruption affecting internet services at Sandford, 3201 VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/09/2024 04:00:00
End Date:

OptiComm is aware of a network disruption affecting internet services at Jacksons View, VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - High

Impacted Location: Jackson View (JKVW)

Start Date: 02/09/2024 03:40:00
End Date:

APN monitoring systems have detected a drop in connections for customers
connected to the NBN network across various locations throughout
Tasmania.

Customers who are connected to the NBN network at the following
Customer Service Area’s will experience a loss of internet connectivity:

Hobart
Launceston

Activ8me engineers have investigated this issue and determined it is with
our backhaul supplier. Our backhaul supplier has acknowledged the issue and
is currently working to resolve the issue. Currently there is no ETR.

Activ8me apologises to our customers for this unexpected interruption to
your service. We appreciate your patience while our backhaul supplier
rectifies the issue.

Opticomm is aware of a network disruption impacting internet services in Trinity, QLD 4879 (TRIN) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 24/08/2024 10:00:00
End Date:

Opticomm wishes to advise of a service disruption identified impacting some end users in Gregory hills, NSW. This is under investigation.

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 21/08/2024 21:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services at The Links (SAST), Sawtell Commons (SCOM), Thyme Lifestyle Resort (EVAN) in NSW and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Sawtell Commons, The Links (SCOM, SAST)

Start Date: 17/08/2024 13:00:00
End Date:

Opticomm is aware of a power outage impacting internet services at Pasadena (PSDA) in Clyde VIC. ETR 4:00 PM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location: Pasadena (PSDA)

Start Date: 16/08/2024 10:45:00
End Date:

Opticomm advises of an unplanned outage affecting some services in Carlingford, NSW (SHCA ). We are currently investigating this issue and further updates will be provided as they become available. We apologise for the inconvenience and appreciate your patience while we investigate this outage.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 15/08/2024 16:25:00
End Date:

OptiComm wishes to advise there is currently an unscheduled outage impacting services in Jackass Flat VIC (EGWT). This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 14/08/2024 06:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Renaissance ACT 2680 and is currently investigating. Further updates will be provided shortly. We apologize for the inconvenience to end-users.

Severity: Network Disruption - Low

Impacted Location: Renaissance (RENA)

Start Date: 07/08/2024 18:00:00
End Date:

Opticomm wishes to advise of a planned network maintenance affecting some customers at Lightsview, SA 5085 (LTVW) and Lochiel Park (LKPK). This maintenance is being carried out in order to upgrade the network equipment. Customers may experience service outage during the maintenance window.
We apologise for the inconvenience.

Severity: Opticomm wishes to advise of a planned network maintenance affecting some customers at Lightsview, SA 5085 (LTVW) and Lochiel Park (LKPK). This maintenance is being carried out in order to upgrade the network equipment. Customers may experience service outage during the maintenance window.
We apologise for the inconvenience.

Impacted Location: Lightsview, Lochiel Park (LHPK)

Start Date: 15/10/2024 23:30:00
End Date: 16/10/2024 05:30:00

Severity: Standard

Impacted location: KEILOR EAST VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 09/10/2024 09:00 Australian Eastern Daylight Time

Change end: 09/10/2024 17:30 Australian Eastern Daylight Time

Change duration: 8 hours 30 minutes

Interruption 1: 510 min

Estimated Time 1: 09/10/2024 at 09:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Benalla, VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 09/10/2024 08:00 Australian Eastern Daylight Time

Change end: 09/10/2024 11:00 Australian Eastern Daylight Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 09/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: HAWTHORN EAST,VIC

nbn will soon be upgrading network hardware in your area. For safety reasons, this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Change start: 09/10/2024 07:00 Australian Eastern Daylight Time

Change end: 09/10/2024 19:00 Australian Eastern Daylight Time

Change duration: 12 hours

Interruption 1: 20 min

Estimated Time 1: 09/10/2024 at 07:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm is aware of a network disruption impacting internet services at Yanchep (YANP) in WA. Our upstream carrier Telstra is performing planned maintenance from 08/Oct/2024 23:59:00 AWST - 09/Oct/2024 06:00:00 AWST

Severity: Network Disruption - Low

Impacted Location:

Start Date: 08/10/2024 23:00:00
End Date:

Opticomm is aware of a network disruption impacting internet services at Evergreen Waters (EGWT) in VIC. Our upstream carrier Optus is performing planned maintenance from 08/10/2024 23:59:59 to 09/10/2024 06:59:59.

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 08/10/2024 23:00:00
End Date:

Severity: Expedited

Impacted location: Wandiligong, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2024 22:00 Australian Eastern Daylight Time

Change end: 09/10/2024 10:00 Australian Eastern Daylight Time

Change duration: 12 hours

Interruption 1: 240 min

Estimated Time 1: 09/10/2024 at 06:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Impacted location: COBURG, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 08/10/2024 13:37 Australian Eastern Daylight Time

Change end: 08/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 4 hours 23 minutes

Interruption 1: 180 min

Estimated Time 1: 08/10/2024 at 13:53 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm wishes to advise of an unplanned service disruption impacting services in Hidden Valley, QLD 4703 (YNTP)
We are investigating and will provide further information shortly

Severity: Outage - Low

Impacted Location: The Pines (YNTP)

Start Date: 08/10/2024 12:06:00
End Date:

Opticomm wishes to advise of an unpanned service disruption impacting services in NSW,
We are urgently investigating and will provide further information shortly

Severity: Outage - High

Impacted Location: Oran Park, Jordan Springs, Gregory Hills, Calderwood Valley, The Hermitage, Seaside, Waterford County, ParkBridge, Ropes Crossing, Central Park, The Hermitage (SEKI), Panorama, Silkari MDU, Ascot Grove, Eden, 387-397 Macquarie Street, Lighthouse, Weemala at the Lake, East Side Quarter, Gregory Hills 15A, Darling Square North East Plot, Parq on Flinders, Bottlebrush, Ohana Apartments, Oxford Central, Teneriffe, Highland Views, DUO, York and George, Paros, Clarence Apartments, Campbell Estate, The Grace Stage 1, Oaktree Rutherford, Breeze Apartments, Jacaranda Residencies Carlingford, Arkenstone, Savant, 2 Vaughan Street, Lidcombe, NSW 2141, Darling Square South East Plot, Alora, 2 Lord Sheffield Cct, Cambria, Rosebery Apartments, 743 Camden Valley Way, Edmondson Park Town Centre, Infinity by Crown, Darling Harbour, Pemberton on the Park, The Links, Top Garden II, VSQ3, Bellambi Commercial Centre, Chesalon Living, Arncliffe Residential, Sawtell Commons (ORPK, JNSP, GYHL, HMTG, CDVY, SFBY, WTFD, CRPK, PKBG, ROPE, GNFD, SILK, DLSQ, WEMA, DWHY, MCQS, ESQP, PACF, CTNA, OHAN, WTLE, YKGE, ODCL, GTIF, HVGP, SHCA, LFTS, CLAP, CESS, LTBA, FREK, LIDC, OKRF, GRCE, INBC, SAST, PKGV, EDPK, ROSE, ARNC, BLMB, SCOM, MDRU, VSQ4, TPG2, ENPL)

Start Date: 08/10/2024 10:10:00
End Date:

Severity: Expedited

Impacted location: Mt Read, TAS

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2024 09:00 Australian Eastern Daylight Time

Change end: 09/10/2024 20:00 Australian Eastern Daylight Time

Change duration: 1 day 11 hours

Interruption 1: 60 min

Estimated Time 1: 08/10/2024 at 10:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Banks Pocket East, QLD

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2024 09:00 Australian Eastern Daylight Time

Change end: 09/10/2024 19:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 60 min

Estimated Time 1: 08/10/2024 at 09:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Green Acres, SA

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2024 08:00 Australian Eastern Daylight Time

Change end: 09/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 540 min

Estimated Time 1: 08/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Mareeba, QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 08/10/2024 08:00 Australian Eastern Daylight Time

Change end: 08/10/2024 17:00 Australian Eastern Daylight Time

Change duration: 9 hours

Interruption 1: 180 min

Estimated Time 1: 08/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Wollongbar, NSW

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 08/10/2024 08:00 Australian Eastern Daylight Time

Change end: 08/10/2024 11:00 Australian Eastern Daylight Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 08/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Maroondan, QLD

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 08/10/2024 07:00 Australian Eastern Daylight Time

Change end: 08/10/2024 20:00 Australian Eastern Daylight Time

Change duration: 13 hours

Interruption 1: 120 min

Estimated Time 1: 08/10/2024 at 09:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: WARRNAMBOOL, VIC

A power provider is undertaking a planned outage to move a utility pole. nbn will need to temporarily take services offline to move network elements to the newly installed pole. Due to safety reasons, this work must be performed during the day.

Change start: 08/10/2024 07:00 Australian Eastern Daylight Time

Change end: 08/10/2024 19:00 Australian Eastern Daylight Time

Change duration: 12 hours

Interruption 1: 360 min

Estimated Time 1: 08/10/2024 at 07:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: Ramsgate, NSW

nbn is undertaking planned work to enable future expansion of the network. During this activity, you will experience a temporary interruption as network hardware is upgraded. For safety reasons, this work may sometimes be performed during the day.

Change start: 08/10/2024 07:00 Australian Eastern Daylight Time

Change end: 08/10/2024 15:00 Australian Eastern Daylight Time

Change duration: 8 hours

Interruption 1: 180 min

Estimated Time 1: 08/10/2024 at 07:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm wish to advise there is currently an unscheduled outage impacting some customers in this estate. This has been escalated for further investigation. We apologise for impact to end users.

Severity: Unplanned Outage - Low

Impacted Location: Zeally Sands (ZEAL)

Start Date: 08/10/2024 05:30:00
End Date:

OptiComm advises there will be emergency planned network maintenance works for Alamanda (ALMN) in VIC. Services will be impacted during the outage window.

Severity: Outage - Low

Impacted Location: Alamanda (ALMN)

Start Date: 08/10/2024 03:29:00
End Date:

Severity: Normal

Impacted location: WA - Remote

nbn has scheduled an outage to enable additional capacity on the network. During the overnight interruption, you will experience a loss of service.

Change start: 08/10/2024 03:00 Australian Eastern Daylight Time

Change end: 08/10/2024 09:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 45 min

Estimated Time 1: 08/10/2024 at 06:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: NSW

nbn will soon be performing work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 08/10/2024 00:00 Australian Eastern Daylight Time

Change end: 08/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 08/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Description: This essential work is aimed at enhancing our system redundancy and stability within our core network, which will result in temporary downtime affecting customers.

Planned Maintenance Details:
• Start Date: 08/10/2024, 12:00 AM
• End Date: 08/10/2024, 06:00 AM
• Impact: Up to 30 minutes of service disruption during this window...

Severity: Normal

Impacted location: VIC

nbn will soon be performing an upgrade on hardware in your area. During this overnight activity you will experience a brief loss of service.

Change start: 08/10/2024 00:00 Australian Eastern Daylight Time

Change end: 08/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 08/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: VIC

nbn has scheduled an outage to enable additional capacity on the network. During the interruption, you will not be able to access your service.

Change start: 08/10/2024 00:00 Australian Eastern Daylight Time

Change end: 08/10/2024 06:00 Australian Eastern Daylight Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 08/10/2024 at 00:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm advises due to a planned urgent work by our upstream carrier for (Living Gems Woodend) LGWE services may experience a break to service. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned urgent work by our upstream carrier for (Living Gems Woodend) LGWE services may experience a break to service. All services may be impacted during the outage window.

Impacted Location: Gemlife Woodend (LGWE)

Start Date: 07/10/2024 23:30:00
End Date: 08/10/2024 05:30:00

Opticomm is aware of a network disruption impacting internet services at Avondale Heights (FPAH) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Avondale Heights (FPAH)

Start Date: 07/10/2024 23:10:00
End Date:

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Mt. Atkinson (MTAK)

Start Date: 07/10/2024 23:00:00
End Date: 08/10/2024 05:00:00

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location:

Start Date: 07/10/2024 23:00:00
End Date: 08/10/2024 05:00:00

Opticomm is aware of a network disruption impacting internet services in NSW and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Oran Park, Jordan Springs, Gregory Hills, Calderwood Valley, The Hermitage, Seaside, Waterford County, ParkBridge, Ropes Crossing, Central Park, The Hermitage (SEKI), Panorama, Silkari MDU, Ascot Grove, Eden, 387-397 Macquarie Street, Lighthouse, Weemala at the Lake, East Side Quarter, Gregory Hills 15A, Darling Square North East Plot, Parq on Flinders, Bottlebrush, Ohana Apartments, Oxford Central, Teneriffe, Highland Views, DUO, York and George, Paros, Clarence Apartments, Campbell Estate, The Grace Stage 1, Oaktree Rutherford, Breeze Apartments, Jacaranda Residencies Carlingford, Arkenstone, Savant, 2 Vaughan Street, Lidcombe, NSW 2141, Darling Square South East Plot, Alora, 2 Lord Sheffield Cct, Cambria, Rosebery Apartments, 743 Camden Valley Way, Edmondson Park Town Centre, Infinity by Crown, Darling Harbour, Pemberton on the Park, The Links, Top Garden II, VSQ3, Bellambi Commercial Centre, Chesalon Living, Arncliffe Residential, Sawtell Commons (ORPK, JNSP, GYHL, HMTG, CDVY, SFBY, WTFD, CRPK, PKBG, ROPE, GNFD, SILK, DLSQ, WEMA, DWHY, MCQS, ESQP, PACF, CTNA, OHAN, WTLE, YKGE, ODCL, GTIF, HVGP, SHCA, LFTS, CLAP, CESS, LTBA, FREK, LIDC, OKRF, GRCE, INBC, SAST, PKGV, EDPK, ROSE, ARNC, BLMB, SCOM, MDRU, VSQ4, TPG2, ENPL)

Start Date: 07/10/2024 17:30:00
End Date:

Severity: Standard

Impacted location: Nungarin, WA

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 07/10/2024 08:00 Australian Eastern Daylight Time

Change end: 08/10/2024 21:00 Australian Eastern Daylight Time

Change duration: 1 day 13 hours

Interruption 1: 60 min

Estimated Time 1: 07/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Long Flat, SA

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 07/10/2024 08:00 Australian Eastern Daylight Time

Change end: 08/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 540 min

Estimated Time 1: 07/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Granite Rock, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 07/10/2024 08:00 Australian Eastern Daylight Time

Change end: 08/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 30 min

Estimated Time 1: 07/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Impacted location: RESERVOIR VIC

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 06/10/2024 17:05 Australian Eastern Daylight Time

Change end: 06/10/2024 23:00 Australian Eastern Daylight Time

Change duration: 5 hours 55 minutes

Interruption 1: 180 min

Estimated Time 1: 06/10/2024 at 17:05 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm wishes to advise there is currently an unscheduled power outage impacting some customers in this estate. Please follow the advisory on Western Power for the latest ETR.

Severity: Unplanned Outage - Low

Impacted Location: Banksia Grove Carramar, Banksia Grove (BKSG)

Start Date: 06/10/2024 09:45:00
End Date:

Severity: Expedited

Impacted location: Stockinbingal, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 06/10/2024 08:00 Australian Eastern Daylight Time

Change end: 07/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 1 day 10 hours

Interruption 1: 60 min

Estimated Time 1: 06/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Wagga Wagga Ashfords Rd, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 05/10/2024 06:00 Australian Eastern Standard Time

Change end: 06/10/2024 19:00 Australian Eastern Daylight Time

Change duration: 1 day 13 hours

Interruption 1: 120 min

Estimated Time 1: 05/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: West Wyalong, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 05/10/2024 06:00 Australian Eastern Standard Time

Change end: 05/10/2024 18:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 60 min

Estimated Time 1: 05/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm is aware of a network disruption impacting services in Ripley, QLD 43065 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ecco Ripley (RPLY)

Start Date: 05/10/2024 00:20:00
End Date:

Opticomm is aware of a network disruption impacting services in Burpengary East, QLD 4505 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: North Harbour (NTHR)

Start Date: 05/10/2024 00:20:00
End Date:

Severity: Expedited

Impacted location: Teven, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 05/10/2024 00:00 Australian Eastern Standard Time

Change end: 06/10/2024 09:00 Australian Eastern Daylight Time

Change duration: 1 day 8 hours

Interruption 1: 120 min

Estimated Time 1: 05/10/2024 at 04:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: BRAHMA LODGE SA

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 04/10/2024 09:00 Australian Eastern Standard Time

Change end: 04/10/2024 13:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 240 min

Estimated Time 1: 04/10/2024 at 09:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Lammermoor, QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 04/10/2024 09:00 Australian Eastern Standard Time

Change end: 04/10/2024 12:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 04/10/2024 at 09:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Possum Creek, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 04/10/2024 08:00 Australian Eastern Standard Time

Change end: 05/10/2024 18:00 Australian Eastern Standard Time

Change duration: 1 day 10 hours

Interruption 1: 480 min

Estimated Time 1: 04/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Oaklands, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 04/10/2024 08:00 Australian Eastern Standard Time

Change end: 05/10/2024 18:00 Australian Eastern Standard Time

Change duration: 1 day 10 hours

Interruption 1: 60 min

Estimated Time 1: 04/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Bacchus Marsh, VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 04/10/2024 08:00 Australian Eastern Standard Time

Change end: 04/10/2024 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 180 min

Estimated Time 1: 04/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: ALTONA, VIC

nbn? will shortly be performing work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work may be performed during daylight hours.

Change start: 04/10/2024 08:00 Australian Eastern Standard Time

Change end: 04/10/2024 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 04/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Green Hills Range, SA

As part of a national rollout to upgrade the Fixed Wireless network, nbn will be replacing hardware in your area. The program will future-proof sufficient capacity for new and existing customers on the network. As tower climbing is required, this work must be performed during the day. You will experience one to two interruptions for up to 9 hours from 12:00 am to 09:00 am on a weeknight and/or for up to 12 hours from 06:00 am to 06:00 pm on Saturday and/or Sunday. Some towers may have up to three further interruptions to remediate any faults from the upgrade works.

Change start: 04/10/2024 06:30 Australian Eastern Standard Time

Change end: 09/10/2024 18:30 Australian Eastern Daylight Time

Change duration: 5 days 12 hours

Interruption 1: 540 min

Estimated Time 1: 04/10/2024 at 08:30 Australian Eastern Standard Time

Interruption 2: 540 min

Estimated Time 2: 05/10/2024 at 08:30 Australian Eastern Standard Time

Interruption 3: 540 min

Estimated Time 3: 06/10/2024 at 08:30 Australian Eastern Daylight Time

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: Trentham, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 04/10/2024 06:00 Australian Eastern Standard Time

Change end: 07/10/2024 10:00 Australian Eastern Daylight Time

Change duration: 3 days 4 hours

Interruption 1: 240 min

Estimated Time 1: 04/10/2024 at 06:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm advises due to a planned software upgrade by our upstream carrier for West Retirement and Aged Care (WEST) services may experience a break to service. All services may be impacted during the outage window.
04/Oct/2024 00:00:00 ACST - 04/Oct/2024 06:00:00 ACST

Severity: OptiComm advises due to a planned software upgrade by our upstream carrier for West Retirement and Aged Care (WEST) services may experience a break to service. All services may be impacted during the outage window.
04/Oct/2024 00:00:00 ACST - 04/Oct/2024 06:00:00 ACST

Impacted Location: West (WEST)

Start Date: 04/10/2024 00:30:00
End Date: 04/10/2024 06:29:00

Severity: Expedited

Impacted location: Rosebank, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 05/10/2024 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 120 min

Estimated Time 1: 04/10/2024 at 04:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Lindenow, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 05/10/2024 09:00 Australian Eastern Standard Time

Change duration: 1 day 9 hours

Interruption 1: 120 min

Estimated Time 1: 04/10/2024 at 04:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Lightsview, Lochiel Park (LHPK)

Start Date: 04/10/2024 00:00:00
End Date: 04/10/2024 07:00:00

Severity: Standard

Impacted location: Bourke, NSW

nbn will soon be performing upgrade work on the network. During this overnight activity, you may be unable to establish a connection to the nbn network.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 04/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 04/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: Kingsgrove NSW

nbn will be repairing damage to network elements caused by a third-party. During the work, you will experience an interruption to your service.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 04/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 04/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: nsw

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 04/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 04/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: Truganina, VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 04/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 04/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: Hurshbridge VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 04/10/2024 00:00 Australian Eastern Standard Time

Change end: 04/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 04/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at BEID in Bongaree, QLD. During the maintenance window customers will be disconnected from the network and unable to reconnect for up to 2 hours.
This maintenance is to complete a backhaul upgrade with our third-party carrier to ensure the ongoing reliability and performance of the network. We apologise for any inconvenience.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at BEID in Bongaree, QLD. During the maintenance window customers will be disconnected from the network and unable to reconnect for up to 2 hours.
This maintenance is to complete a backhaul upgrade with our third-party carrier to ensure the ongoing reliability and performance of the network. We apologise for any inconvenience.

Impacted Location: Gemlife Bribie Island (BEID)

Start Date: 04/10/2024 00:00:00
End Date: 04/10/2024 03:00:00

Opticomm wishes to advise of a planned maintenance period from 03/10/2024 23:00 - 04/10/2024 05:00 in Armstrong Creek.
During this maintenance period some services will be impacted by service loss for up to six hours

Severity: Opticomm wishes to advise of a planned maintenance period from 03/10/2024 23:00 - 04/10/2024 05:00 in Armstrong Creek.
During this maintenance period some services will be impacted by service loss for up to six hours

Impacted Location: Armstrong Creek (AGCK)

Start Date: 03/10/2024 23:00:00
End Date: 04/10/2024 05:00:00

OptiComm advises due to a planned Fibre cable upgrade works at North Booval by our upstream carrier for Ripley, QLD 4306 (RPLY) services may experience a break to service. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned Fibre cable upgrade works at North Booval by our upstream carrier for Ripley, QLD 4306 (RPLY) services may experience a break to service. All services may be impacted during the outage window.

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 03/10/2024 22:00:00
End Date: 04/10/2024 07:00:00

Opticomm wishes to advise of an unplanned service disruption impacting services at Sanctuary Cove QLD (SNCV)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Sanctuary Cove (SNCV)

Start Date: 03/10/2024 14:45:00
End Date:

Severity: Standard

Impacted location: Kununurra, WA

nbn will be repairing network hardware associated to your service. For safety reasons the work is being performed during daylight hours. You will experience a brief loss of connectivity during the interruption.

Change start: 03/10/2024 10:00 Australian Eastern Standard Time

Change end: 03/10/2024 22:00 Australian Eastern Standard Time

Change duration: 12 hours

Interruption 1: 10 min

Estimated Time 1: 03/10/2024 at 10:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Biloela, QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 03/10/2024 09:00 Australian Eastern Standard Time

Change end: 03/10/2024 12:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 03/10/2024 at 09:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Pine Point, SA

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 03/10/2024 08:30 Australian Eastern Standard Time

Change end: 04/10/2024 18:30 Australian Eastern Standard Time

Change duration: 1 day 10 hours

Interruption 1: 240 min

Estimated Time 1: 03/10/2024 at 08:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Goughs Bay, VIC

As part of a national rollout to upgrade the Fixed Wireless network, nbn will be replacing hardware in your area. The program will future proof sufficient capacity for new and existing customers on the network. As tower climbing is required, some of this work will be performed during the day. You will experience one to two interruptions for up to 9 hours from 12:00 am to 09:00 am on a weeknight and/or for up to 12 hours from 06:00 am to 06:00 pm on Saturday and/or Sunday.

Change start: 03/10/2024 08:00 Australian Eastern Standard Time

Change end: 07/10/2024 18:00 Australian Eastern Daylight Time

Change duration: 4 days 10 hours

Interruption 1: 540 min

Estimated Time 1: 03/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 540 min

Estimated Time 2: 04/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 3: 540 min

Estimated Time 3: 06/10/2024 at 08:00 Australian Eastern Daylight Time

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Moyhu, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 03/10/2024 08:00 Australian Eastern Standard Time

Change end: 05/10/2024 18:00 Australian Eastern Standard Time

Change duration: 2 days 10 hours

Interruption 1: 60 min

Estimated Time 1: 03/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Berrigan North, NSW

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 03/10/2024 08:00 Australian Eastern Standard Time

Change end: 04/10/2024 10:00 Australian Eastern Standard Time

Change duration: 1 day 2 hours

Interruption 1: 120 min

Estimated Time 1: 03/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm wishes to advise of planned network maintenance affecting a minority of services at Australia 108, VIC. Customers may experience service outages during the maintenance window.

Severity: Opticomm wishes to advise of planned network maintenance affecting a minority of services at Australia 108, VIC. Customers may experience service outages during the maintenance window.

Impacted Location:

Start Date: 03/10/2024 07:00:00
End Date: 03/10/2024 09:00:00

Severity: Expedited

Impacted location: Jurien Bay, WA

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 03/10/2024 02:00 Australian Eastern Standard Time

Change end: 04/10/2024 12:00 Australian Eastern Standard Time

Change duration: 1 day 10 hours

Interruption 1: 240 min

Estimated Time 1: 03/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: SWAN HILL, VIC

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 03/10/2024 01:00 Australian Eastern Standard Time

Change end: 03/10/2024 07:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 03/10/2024 at 01:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: SWAN HILL, VIC

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 03/10/2024 01:00 Australian Eastern Standard Time

Change end: 03/10/2024 07:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 03/10/2024 at 01:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: SWAN HILL, VIC

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 03/10/2024 01:00 Australian Eastern Standard Time

Change end: 03/10/2024 07:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 03/10/2024 at 01:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: nsw

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 03/10/2024 00:00 Australian Eastern Standard Time

Change end: 03/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 03/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Impacted location: ACT

nbn has scheduled an outage to enable additional capacity on the network. During the interruption, you will not be able to access your service.

Change start: 03/10/2024 00:00 Australian Eastern Standard Time

Change end: 03/10/2024 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 03/10/2024 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Opticomm is aware of a network disruption impacting internet services at Five Farms (FIFA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/10/2024 00:00:00
End Date:

OptiComm advises due to a planned software upgrade by our upstream carrier for JOHNSTON and BELLAMACK , NT 0832 (PALN) & LYONS, NT 0810 (CSUF) services may experience a break to service. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned software upgrade by our upstream carrier for JOHNSTON and BELLAMACK , NT 0832 (PALN) & LYONS, NT 0810 (CSUF) services may experience a break to service. All services may be impacted during the outage window.

Impacted Location:

Start Date: 02/10/2024 23:00:00
End Date: 03/10/2024 06:00:00

Opticomm wishes to advice of an unplanned service disruption impacting services in Yanchep, WA (YANP)
We are investigating and will provide a further update shortly

Severity: Outage - Low

Impacted Location:

Start Date: 02/10/2024 16:11:00
End Date:

OptiComm wishes to advise there is currently an unscheduled partial outage impacting services in BUOD - Burwood VIC 3125.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: 333 Burwood (BUOD)

Start Date: 02/10/2024 15:30:00
End Date:

We would like to inform you that our network is currently experiencing a partial outage. This issue is affecting some services. we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location:

Start Date: 02/10/2024 11:00:00
End Date:

Opticomm wishes to advise of an unplanned partial service disruption impacting some services in Donnybrook VIC.
Our NOC is investigating and will provide further update shortly

Severity: Outage - Low

Impacted Location: Kinbrook, Platform, Donnybrae (KIBK)

Start Date: 02/10/2024 08:28:00
End Date:

Severity: Expedited

Impacted location: Glen Russell North, QLD

As part of a national rollout to upgrade the Fixed Wireless network, nbn will be replacing hardware in your area. The program will future-proof sufficient capacity for new and existing customers on the network. As tower climbing is required, this work must be performed during the day. You will experience two interruptions of up to 12 hours. Some towers may have up to three further interruptions to remediate any faults from the upgrade works.

Change start: 02/10/2024 08:00 Australian Eastern Standard Time

Change end: 03/10/2024 18:00 Australian Eastern Standard Time

Change duration: 1 day 10 hours

Interruption 1: 30 min

Estimated Time 1: 02/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Impacted location: Primrose Sands Tas

nbn will be repairing network hardware associated to your service and during this activity you will experience a temporary loss of service. For safety reasons the work is being performed during daylight hours.

Change start: 02/10/2024 07:00 Australian Eastern Standard Time

Change end: 04/10/2024 19:00 Australian Eastern Standard Time

Change duration: 2 days 12 hours

Interruption 1: 10 min

Estimated Time 1: 02/10/2024 at 07:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Oxley, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 02/10/2024 06:00 Australian Eastern Standard Time

Change end: 04/10/2024 10:00 Australian Eastern Standard Time

Change duration: 2 days 4 hours

Interruption 1: 240 min

Estimated Time 1: 02/10/2024 at 06:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Cranbourne South, VIC

nbn will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Change start: 02/10/2024 06:00 Australian Eastern Standard Time

Change end: 03/10/2024 18:00 Australian Eastern Standard Time

Change duration: 1 day 12 hours

Interruption 1: 120 min

Estimated Time 1: 02/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 240 min

Estimated Time 2: 03/10/2024 at 08:00 Australian Eastern Standard Time

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Severity: OptiComm advises due to a planned upgrade work by our upstream carrier the services may experience a break to service listed below. All services may be impacted during the outage window.

Impacted Location: Only Flemington (FMTN)

Start Date: 01/10/2024 23:59:00
End Date: 02/10/2024 06:59:00

Severity: Expedited

Impacted location: Broadford

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 01/10/2024 07:00 Australian Eastern Standard Time

Change end: 05/10/2024 18:00 Australian Eastern Standard Time

Change duration: 4 days 11 hours

Interruption 1: 600 min

Estimated Time 1: 01/10/2024 at 07:00 Australian Eastern Standard Time

Interruption 2: 600 min

Estimated Time 2: 02/10/2024 at 07:00 Australian Eastern Standard Time

Interruption 3: 600 min

Estimated Time 3: 03/10/2024 at 07:00 Australian Eastern Standard Time

Interruption 4: 600 min

Estimated Time 4: 04/10/2024 at 07:00 Australian Eastern Standard Time

Interruption 5: 600 min

Estimated Time 5:

Severity: Expedited

Impacted location: Burrum River

As part of a national rollout to upgrade the Fixed Wireless network, nbn will be replacing hardware in your area. The program will future-proof sufficient capacity for new and existing customers on the network. As tower climbing is required, this work must be performed during the day. You will experience two interruptions of up to 12 hours. Some towers may have up to three further interruptions to remediate any faults from the upgrade works.

Change start: 24/09/2024 08:00 Australian Eastern Standard Time

Change end: 04/10/2024 19:00 Australian Eastern Standard Time

Change duration: 1 week 3 days 11 hours

Interruption 1: 540 min

Estimated Time 1: 24/09/2024 at 08:00 Australian Eastern Standard Time

Interruption 2: 540 min

Estimated Time 2: 25/09/2024 at 08:00 Australian Eastern Standard Time

Interruption 3: 540 min

Estimated Time 3: 26/09/2024 at 08:00 Australian Eastern Standard Time

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Impacted location: Birdwood, SA

As part of a national rollout to upgrade the Fixed Wireless network, nbn will be replacing hardware in your area. The program will future-proof sufficient capacity for new and existing customers on the network. As tower climbing is required, this work must be performed during the day. You will experience one to two interruptions for up to 9 hours from 12:00 am to 09:00 am on a weeknight and/or for up to 12 hours from 06:00 am to 06:00 pm on Saturday and/or Sunday. Some towers may have up to three further interruptions to remediate any faults from the upgrade works.

Change start: 23/09/2024 08:30 Australian Eastern Standard Time

Change end: 03/10/2024 05:30 Australian Eastern Standard Time

Change duration: 1 week 2 days 21 hours

Interruption 1: 540 min

Estimated Time 1: 23/09/2024 at 08:30 Australian Eastern Standard Time

Interruption 2: 120 min

Estimated Time 2: 24/09/2024 at 08:30 Australian Eastern Standard Time

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

We are experiencing technical difficulties in our call centre that our engineers are working on to fix, which would be effecting customers trying to call support centre.
Customer internet services are not impacted due to this.

APN monitoring systems have detected a drop in connections for customers
connected to the OPTICOMM network across various locations throughout Victoria.

Customers who are connected to the OPTICOMM network at the following
Customer Service Area’s will experience a loss of internet connectivity:

675 Berwick-Cranbourne Road
Berwick Waters
College Green
Canopy
Casiana Grove
Elysian
Glasscocks Road
1095 Glasscocks Rd Narre Warren South
Mayfield
Pasadena
Pavilion
Summerland
Tulliallan
Water Edge
Waterside

Activ8me engineers have investigated this issue and determined it is with
our backhaul supplier. Our backhaul supplier has acknowledged the issue and
is currently working to resolve the issue. Currently there is no ETR.

Activ8me apologises to our customers for this unexpected interruption to
your service. We appreciate your patience while our backhaul supplier
rectifies the issue.