Network Status
Scheduled and unscheduled updates
Refine your search
-
Areas Affected Search Results
- Scheduled disruptions
- Emergency Planned Change Activity - NORTHCOTE, VICSeverity: EmergencyStatus: ConfirmedStart: 01/04/2021 08:48End: 01/04/2021 18:00Last Update: 04/01/2021 8:08Severity: Emergency
Impacted location: NORTHCOTE, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 01/04/2021 08:48 Australian Eastern Daylight Time
Change end: 01/04/2021 18:00 Australian Eastern Daylight Time
Change duration: 9 hours 12 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Planned Maintenance Lara, VictoriaSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Grandlakes, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Lara, Victoria
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Armstrong Creek, VICSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Warralily Grange, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Armstrong Creek, VIC
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Armstrong Creek, VICSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Ashbury, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Armstrong Creek, VIC
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Armstrong Creek, VICSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Sanctuary, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Armstrong Creek, VIC
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Mount Duneed, VicSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Armstrong Creek, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Mount Duneed, Vic
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned MaintenanceSeverity: Planned MaintenanceStatus: ConfirmedStart: 02/02/2021 02:00:00End: 02/02/2021 02:30:00Last Update: 19/01/2021 18:18Opticomm wishes to advise that there will be a planned network maintenance in our POI, QLD. This will affect all RSPs and services for up to 15mins in QLD during the outage window. This maintenance is planned to enhance the performance of the network.
Severity: Planned Maintenance
Impacted Location:
Impacted Services:
Start Date: 02/02/2021 02:00:00
End Date: 02/02/2021 02:30:00 - Planned MaintenanceSeverity: Planned MaintenanceStatus: ConfirmedStart: 28/01/2021 03:00:00End: 28/01/2021 03:30:00Last Update: 13/01/2021 17:17Opticomm wishes to advise that there will be a planned maintenance affecting all users in WA. This will affect internet & phone services for up to 10mins during the outage window. This is a continued effort to enhance the performance of the network.
Severity: Planned Maintenance
Impacted Location:
Impacted Services:
Start Date: 28/01/2021 03:00:00
End Date: 28/01/2021 03:30:00 - Normal Planned Change Activity - Port Gawler, SA & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 23/01/2021 06:30End: 24/01/2021 18:30Last Update: 21/01/2021 6:06Severity: Normal
Impacted location: Port Gawler, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 23/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 23/01/2021 06:30 Australian Eastern Daylight Time
Change end: 24/01/2021 18:30 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Toongabbie North, VIC & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 23/01/2021 06:00End: 24/01/2021 18:00Last Update: 21/01/2021 6:06Severity: Normal
Impacted location: Toongabbie North, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 23/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004834297
Change start: 23/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Strahan, TASSeverity: NormalStatus: ConfirmedStart: 23/01/2021 06:00End: 24/01/2021 18:00Last Update: 21/01/2021 6:06Severity: Normal
Impacted location: Strahan, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 23/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004835420
Change start: 23/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: ConfirmedStart: 23/01/2021 00:00End: 25/01/2021 09:00Last Update: 21/01/2021 0:00Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 9 hrs during the change window
Estimated Outage Start Time and length to Service:
23/01/2021 12:00:00 AM - 540 minutes
24/01/2021 12:00:00 AM - 540 minutes (Backup)
25/01/2021 12:00:00 AM - 540 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 23/01/2021 00:00 Australian Eastern Daylight Time
Change end: 25/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wallan VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 07:00End: 22/01/2021 19:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Wallan VIC
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 22/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Parkes NSWSeverity: NormalStatus: ConfirmedStart: 22/01/2021 07:00End: 22/01/2021 19:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Parkes NSW
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 22/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Cohuna VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 07:00End: 22/01/2021 19:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Cohuna VIC
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 22/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Millmerran, QLDSeverity: NormalStatus: ConfirmedStart: 22/01/2021 06:00End: 24/01/2021 10:00Last Update: 20/01/2021 6:06Severity: Normal
Impacted location: Millmerran, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 5:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 5:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 5:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lancaster, VIC & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 22/01/2021 06:00End: 24/01/2021 09:00Last Update: 20/01/2021 6:06Severity: Normal
Impacted location: Lancaster, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 6:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 6:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 6:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Chisholm, NSWSeverity: Urgent MaintenanceStatus: ConfirmedStart: 22/01/2021 06:00:00End: 22/01/2021 06:30:00Last Update: 21/01/2021 16:16Opticomm wishes to advise that there will be an emergency maintenance to resolve a potential service impacting issue. This will affect users in the estate: Waterford County, NSW. This will affect internet and phone services for up to 10mins during the outage window.
Severity: Urgent Maintenance
Impacted Location: Chisholm, NSW
Impacted Services:
Start Date: 22/01/2021 06:00:00
End Date: 22/01/2021 06:30:00 - Normal Planned Change Activity - Fernmount, NSW & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 22/01/2021 04:00End: 25/01/2021 09:00Last Update: 20/01/2021 4:04Severity: Normal
Impacted location: Fernmount, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 4:00:00 AM and 25/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 4:00AM
End: 24/01/21 9:00AM
Backup Day 2
Start: 25/01/21 4:00AM
End: 25/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 04:00 Australian Eastern Daylight Time
Change end: 25/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 5 hours
Interruption 1: 300 min
Interruption 2: 300 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Apple Tree Creek, QLDSeverity: NormalStatus: ConfirmedStart: 22/01/2021 01:00End: 25/01/2021 10:00Last Update: 20/01/2021 1:01Severity: Normal
Impacted location: Apple Tree Creek, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 25/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 12:00AM
End: 24/01/21 9:00AM
Backup Day 2
Start: 25/01/21 12:00AM
End: 25/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 01:00 Australian Eastern Daylight Time
Change end: 25/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Sevenhill, SASeverity: NormalStatus: ConfirmedStart: 22/01/2021 00:30End: 27/01/2021 09:30Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Sevenhill, SA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 27/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 25/01/21 12:00AM
End: 25/01/21 9:00AM
Backup Day 2
Start: 27/01/21 12:00AM
End: 27/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 00:30 Australian Eastern Daylight Time
Change end: 27/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Mt Hollowback, VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 00:00End: 24/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Mt Hollowback, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 12:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 12:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wangaratta South, VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 00:00End: 24/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Wangaratta South, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 12:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 12:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004835404 & CRQ000004834780
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Burwood, VICSeverity: Urgent MaintenanceStatus: ConfirmedStart: 22/01/2021 00:00:00End: 22/01/2021 06:00:00Last Update: 21/01/2021 18:18Opticomm wishes to advise that there will be an emergency maintenance to resolve a potential service impacting issue. This will affect all users in the estate: 333 Burwood, Burwood Brickworks Vic. This will affect internet and phones services for up to 6 hours.
Services the suburb of Burwood
Severity: Urgent Maintenance
Impacted Location: Burwood, VIC
Impacted Services: Telephone and Internet
Start Date: 22/01/2021 00:00:00
End Date: 22/01/2021 06:00:00 - Normal Planned Change Activity - Ambergate, WASeverity: NormalStatus: ConfirmedStart: 21/01/2021 14:30End: 23/01/2021 12:00Last Update: 19/01/2021 14:14Severity: Normal
Impacted location: Ambergate, WA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 11:30:00 PM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 11:30PM
End: 22/01/21 9:00AM
Backup Day 2
Start: 22/01/21 11:30PM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004833015.
Change start: 21/01/2021 14:30 Australian Eastern Daylight Time
Change end: 23/01/2021 12:00 Australian Eastern Daylight Time
Change duration: 1 day 21 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - GOLDEN SQUARE VICSeverity: NormalStatus: ConfirmedStart: 21/01/2021 07:00End: 25/01/2021 19:00Last Update: 19/01/2021 7:07Severity: Normal
Impacted location: GOLDEN SQUARE VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 21/01/2021 07:00 Australian Eastern Daylight Time
Change end: 25/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Cygnet, TAS & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 21/01/2021 05:00End: 24/01/2021 09:00Last Update: 19/01/2021 5:05Severity: Normal
Impacted location: Cygnet, TAS & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 21/01/2021 5:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 5:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 5:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 21/01/2021 05:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Harston, VIC & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 20/01/2021 23:30End: 23/01/2021 09:00Last Update: 18/01/2021 23:23Severity: Normal
Impacted location: Harston, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 11:30:00 PM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 11:30PM
End: 22/01/21 9:00AM
Backup Day 2
Start: 22/01/21 11:30PM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 23:30 Australian Eastern Daylight Time
Change end: 23/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Humpty Doo, NT & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 20/01/2021 07:30End: 23/01/2021 10:30Last Update: 18/01/2021 7:07Severity: Normal
Impacted location: Humpty Doo, NT & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 6:00:00 AM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 22/01/21 6:00AM
End: 22/01/21 9:00AM
Backup Day 2
Start: 23/01/21 6:00AM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 07:30 Australian Eastern Daylight Time
Change end: 23/01/2021 10:30 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BURRA SASeverity: NormalStatus: ConfirmedStart: 20/01/2021 07:30End: 22/01/2021 19:30Last Update: 18/01/2021 7:07Severity: Normal
Impacted location: BURRA SA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:30 Australian Eastern Daylight Time
Change end: 22/01/2021 19:30 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BAIRNSDALE VICSeverity: NormalStatus: ConfirmedStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 18/01/2021 7:07Severity: Normal
Impacted location: BAIRNSDALE VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Nanango, QLDSeverity: NormalStatus: ConfirmedStart: 20/01/2021 06:00End: 22/01/2021 10:00Last Update: 18/01/2021 6:06Severity: Normal
Impacted location: Nanango, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 5:00:00 AM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 5:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 06:00 Australian Eastern Daylight Time
Change end: 22/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Banks Pocket East, QLDSeverity: NormalStatus: ConfirmedStart: 20/01/2021 01:00End: 24/01/2021 07:00Last Update: 18/01/2021 1:01Severity: Normal
Impacted location: Banks Pocket East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 12:00:00 AM and 24/01/2021 06:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 12:00AM
End: 23/01/21 6:00AM
Backup Day 2
Start: 24/01/21 12:00AM
End: 24/01/21 6:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 01:00 Australian Eastern Daylight Time
Change end: 24/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 4 days 6 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 360 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Apple Tree Creek, QLD & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 20/01/2021 01:00End: 22/01/2021 10:00Last Update: 18/01/2021 1:01Severity: Normal
Impacted location: Apple Tree Creek, QLD & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 12:00:00 AM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 12:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 12:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 01:00 Australian Eastern Daylight Time
Change end: 22/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Activ8me: Planned Network Upgrade - NBN Coffs Harbour, NSWSeverity: MaintenanceStatus: ConfirmedStart: 20/01/2021 01:00End: 20/01/2021 02:00Last Update: 18/01/2021 11:11Activ8me have scheduled some network maintenance that will cause loss of internet for customers serviced by NBN in Coffs Harbour, NSW.
Impacted Location: Coffs Harbour, NSW
Interruption: 60 minutes during the scheduled maintenance window.
The work will be conducted during outside of peak hours to minimise disruption. This scheduled work is necessary to maintain adequate delivery of internet services to the region. Activ8me apologises for any inconvenience. - Normal Planned Change Activity - Wyuna, VICSeverity: NormalStatus: ConfirmedStart: 19/01/2021 23:30End: 22/01/2021 09:00Last Update: 17/01/2021 23:23Severity: Normal
Impacted location: Wyuna, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 11:30:00 PM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 11:30PM
End: 21/01/21 9:00AM
Backup Day 2
Start: 21/01/21 11:30PM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 23:30 Australian Eastern Daylight Time
Change end: 22/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Hinton South, Wallalong, NSW & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 19/01/2021 00:00End: 22/01/2021 09:00Last Update: 17/01/2021 0:00Severity: Normal
Impacted location: Hinton South, Wallalong, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 12:00:00 AM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 12:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 12:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Dunoon, Tregeagle South NSW & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 19/01/2021 00:00End: 22/01/2021 09:00Last Update: 17/01/2021 0:00Severity: Normal
Impacted location: Dunoon, Tregeagle South NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 12:00:00 AM and 22/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 12:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 12:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Sorell, TASSeverity: NormalStatus: ConfirmedStart: 16/01/2021 06:00End: 24/01/2021 18:00Last Update: 14/01/2021 6:06Severity: Normal
Impacted location: Port Sorell, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004833092
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 week 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 720 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Allansford, VICSeverity: NormalStatus: ConfirmedStart: 16/01/2021 06:00End: 24/01/2021 18:00Last Update: 14/01/2021 6:06Severity: Normal
Impacted location: Allansford, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 week 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 720 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency MaintenanceSeverity: MaintenanceStatus: ConfirmedStart: 17/12/2020 00:00End: 17/12/2020 06:00Last Update: 16/12/2020 21:21Activ8me have planned some emergency changes to the Network that will cause
interruptions during the maintenance window.
Activ8me apologises for any inconvenience. - Normal Planned Change Activity - Warragul VICSeverity: NormalStatus: ConfirmedStart: 16/12/2020 07:00End: 16/12/2020 19:00Last Update: 14/12/2020 7:07Severity: Normal
Impacted location: Warragul VIC
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 16/12/2020 07:00 Australian Eastern Daylight Time
Change end: 16/12/2020 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Resolved
- Normal Planned Change Activity - Kersbrook East, SA & Downstream SitesSeverity: NormalStatus: CancelledStart: 22/01/2021 05:30End: 26/01/2021 09:30Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: Kersbrook East, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 5:00:00 AM and 26/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 25/01/21 5:00AM
End: 25/01/21 9:00AM
Backup Day 2
Start: 26/01/21 5:00AM
End: 26/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 05:30 Australian Eastern Daylight Time
Change end: 26/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 4 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Multiple QLD, WASeverity: NormalStatus: CompleteStart: 22/01/2021 03:00End: 22/01/2021 07:00Last Update: 22/01/2021 4:04Severity: Normal
Impacted location: Multiple QLD, WA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 22/01/2021 03:00 Australian Eastern Daylight Time
Change end: 22/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, SASeverity: NormalStatus: CompleteStart: 22/01/2021 00:30End: 22/01/2021 06:00Last Update: 22/01/2021 4:04Severity: Normal
Impacted location: NSW, VIC, SA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 22/01/2021 00:30 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - NSW,VICSeverity: ExpeditedStatus: CompleteStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 4:04Severity: Expedited
Impacted location: NSW,VIC
nbn has scheduled a planned outage to perform work on the Fixed Wireless cells that will optimise the serviceability of the network. The work being performed will cause a loss of connectivity during the outage window.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Clunes VICSeverity: NormalStatus: CancelledStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: Clunes VIC
nbn has scheduled a planned outage to connect new customers to the nbn network. Existing customers are likely to experience a service interruption during the allocated outage window as activities, such as replacing or changing network elements, are undertaken.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lidcombe, NSWSeverity: NormalStatus: CompleteStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: Lidcombe, NSW
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lidcombe, NSWSeverity: NormalStatus: CompleteStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 1:01Severity: Normal
Impacted location: Lidcombe, NSW
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rushworth, VICSeverity: NormalStatus: CancelledStart: 21/01/2021 23:30End: 24/01/2021 09:00Last Update: 21/01/2021 0:00Severity: Normal
Impacted location: Rushworth, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 21/01/2021 11:30:00 PM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 22/01/21 11:30PM
End: 23/01/21 9:00AM
Backup Day 2
Start: 23/01/21 11:30PM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004834075
Change start: 21/01/2021 23:30 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - TOORAK,VIC-3142Severity: EmergencyStatus: CompleteStart: 21/01/2021 18:19End: 21/01/2021 21:00Last Update: 22/01/2021 0:00Severity: Emergency
Impacted location: TOORAK,VIC-3142
nbn has scheduled a planned outage to perform essential remediation activity on the network that will optimise the serviceability of the network. During the outage, customers will not be able to access the network.
Change start: 21/01/2021 18:19 Australian Eastern Daylight Time
Change end: 21/01/2021 21:00 Australian Eastern Daylight Time
Change duration: 2 hours 40 minutes 7 seconds
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Butler, WASeverity: Unplanned OutageStatus: CompleteStart: 21/01/2021 17:55:00End: 21/01/2021 20:00:00Last Update: 21/01/2021 22:22OptiComm wishes to advise that there is an unplanned outage affecting a portion of users in the estate: Brighton, WA . This is currently affecting internet & phone services.
[Update 18:30] - Our tech is on transit to further investigate onsite.
Services the suburbs of Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks
Severity: Unplanned Outage
Impacted Location: Butler, WA
Impacted Services:
Start Date: 21/01/2021 17:55:00
End Date: 21/01/2021 20:00:00 - Normal Planned Change Activity - Orange NSWSeverity: NormalStatus: CancelledStart: 21/01/2021 08:00End: 21/01/2021 17:00Last Update: 21/01/2021 16:16Severity: Normal
Impacted location: Orange NSW
nbn has scheduled a planned outage to connect new customers to the nbn network. Existing customers are likely to experience a service interruption during the allocated outage window as activities, such as replacing or changing network elements, are undertaken.
Change start: 21/01/2021 08:00 Australian Eastern Daylight Time
Change end: 21/01/2021 17:00 Australian Eastern Daylight Time
Change duration: 9 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Figtree NSWSeverity: NormalStatus: CancelledStart: 21/01/2021 07:00End: 21/01/2021 19:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Figtree NSW
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 21/01/2021 07:00 Australian Eastern Daylight Time
Change end: 21/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Figtree NSWSeverity: NormalStatus: CompleteStart: 21/01/2021 07:00End: 21/01/2021 19:00Last Update: 21/01/2021 16:16Severity: Normal
Impacted location: Figtree NSW
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 21/01/2021 07:00 Australian Eastern Daylight Time
Change end: 21/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Bundoora, VictoriaSeverity: Urgent MaintenanceStatus: CompleteStart: 21/01/2021 06:00:00End: 21/01/2021 11:30:00Last Update: 21/01/2021 11:11Opticomm wishes to advise that there will be an urgent maintenance under a fault condition to resolve a service impacting issue. This will affect Foxtel & FTA TV services for up to 1.5hrs during the outage window. This will affect users in the estates: Chancello, Princeton Rise, & University Hill, Vic.
[Update 07:26] Due to unforeseen circumstances, Foxtel services will be down for up to 2 more hours while maintenance continues.
[Update 09:48] Due faulty equipment being identified and needing replacing, maintenance is expected to continue for a further 2 hours.
University Hill Exchange services the northern part of Bundoora
Severity: Urgent Maintenance
Impacted Location: Bundoora, Victoria
Impacted Services:
Start Date: 21/01/2021 06:00:00
End Date: 21/01/2021 11:30:00 - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 21/01/2021 01:00End: 21/01/2021 07:00Last Update: 21/01/2021 2:02Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage on the network to perform maintenance. Routine maintenance activities are required to provide continuity of service and will optimise the overall stability of the nbn network.
Change start: 21/01/2021 01:00 Australian Eastern Daylight Time
Change end: 21/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Springvale, VICSeverity: NormalStatus: CompleteStart: 21/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 2:02Severity: Normal
Impacted location: Springvale, VIC
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 21/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Hawthorn, VICSeverity: NormalStatus: CancelledStart: 21/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 0:00Severity: Normal
Impacted location: Hawthorn, VIC
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 21/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 21/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that nbn will be performing maintenance work on the wireless network. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 30 mins during the change window
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 21/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BRIGHTON VICSeverity: NormalStatus: CompleteStart: 20/01/2021 21:30End: 21/01/2021 04:30Last Update: 21/01/2021 3:03Severity: Normal
Impacted location: BRIGHTON VIC
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 20/01/2021 21:30 Australian Eastern Daylight Time
Change end: 21/01/2021 04:30 Australian Eastern Daylight Time
Change duration: 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - ALBANY WASeverity: NormalStatus: CompleteStart: 20/01/2021 10:00End: 22/01/2021 22:00Last Update: 21/01/2021 16:16Severity: Normal
Impacted location: ALBANY WA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 10:00 Australian Eastern Daylight Time
Change end: 22/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - ESK QLDSeverity: NormalStatus: CompleteStart: 20/01/2021 08:00End: 22/01/2021 20:00Last Update: 20/01/2021 18:18Severity: Normal
Impacted location: ESK QLD
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 08:00 Australian Eastern Daylight Time
Change end: 22/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bairnsdale VICSeverity: NormalStatus: CompleteStart: 20/01/2021 08:00End: 20/01/2021 17:00Last Update: 20/01/2021 19:19Severity: Normal
Impacted location: Bairnsdale VIC
This notification is to let you know that NBN will be performing maintenance work on the Copper network. Due to this activity the services listed below will experience a loss of connectivity during the change window.
Change start: 20/01/2021 08:00 Australian Eastern Daylight Time
Change end: 20/01/2021 17:00 Australian Eastern Daylight Time
Change duration: 9 hours
Interruption 1: 150 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BELMONT VICSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 21/01/2021 9:09Severity: Normal
Impacted location: BELMONT VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VINCENTIA NSWSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 21/01/2021 10:10Severity: Normal
Impacted location: VINCENTIA NSW
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - EVANS HEAD NSWSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 21/01/2021 10:10Severity: Normal
Impacted location: EVANS HEAD NSW
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Carlton TASSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 21/01/2021 19:00Last Update: 21/01/2021 17:17Severity: Normal
Impacted location: Carlton TAS
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 21/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Longwarry, VIC & Downstream SitesSeverity: NormalStatus: CancelledStart: 20/01/2021 06:00End: 23/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Longwarry, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 6:00:00 AM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 22/01/21 6:00AM
End: 22/01/21 9:00AM
Backup Day 2
Start: 23/01/21 6:00AM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 06:00 Australian Eastern Daylight Time
Change end: 23/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Moreland, VICSeverity: NormalStatus: CompleteStart: 20/01/2021 06:00End: 20/01/2021 09:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Moreland, VIC
nbn has scheduled this activity as part of a program of work being implemented into the HFC network to assist with the facilitation of the DOCSIS3.1 software update. During this work, technicians will be replacing the Band Pass Filters (BPF) at designated HFC exchanges as a pre-requisite for the software update.
During this scheduled outage, each user will be completely offline for 5 minutes or less. Following the work, all users are expected to automatically re-connect to the network.
The unique program ID for this program of work is POPO00002.
Change start: 20/01/2021 06:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - WASeverity: NormalStatus: CancelledStart: 20/01/2021 03:00End: 20/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: WA
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 20/01/2021 03:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CancelledStart: 20/01/2021 00:00End: 20/01/2021 06:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: VIC
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 20/01/2021 00:00 Australian Eastern Daylight Time
Change end: 20/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir, VICSeverity: NormalStatus: CompleteStart: 20/01/2021 00:00End: 20/01/2021 06:00Last Update: 20/01/2021 1:01Severity: Normal
Impacted location: Reservoir, VIC
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 20/01/2021 00:00 Australian Eastern Daylight Time
Change end: 20/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - NSW,VICSeverity: ExpeditedStatus: CompleteStart: 20/01/2021 00:00End: 20/01/2021 06:00Last Update: 20/01/2021 4:04Severity: Expedited
Impacted location: NSW,VIC
nbn has scheduled a planned outage to perform work on the Fixed Wireless cells that will optimise the serviceability of the network. The work being performed will cause a loss of connectivity during the outage window.
Change start: 20/01/2021 00:00 Australian Eastern Daylight Time
Change end: 20/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - South Hobart, TASSeverity: EmergencyStatus: CompleteStart: 19/01/2021 16:00End: 20/01/2021 00:00Last Update: 19/01/2021 16:16Severity: Emergency
Impacted location: South Hobart, TAS
nbn has scheduled a planned outage to undertake essential remediation activity on the copper network. Copper cables will be repaired or replaced, joints will be remade and other network hardware may be replaced. Work at the site can only be performed during daylight hours due to the HSE risk. During the outage, customers will not be able to access the network.
Change start: 19/01/2021 16:00 Australian Eastern Daylight Time
Change end: 20/01/2021 00:00 Australian Eastern Daylight Time
Change duration: 8 hours
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - SCORESBY, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 14:30End: 19/01/2021 18:00Last Update: 19/01/2021 14:14Severity: Emergency
Impacted location: SCORESBY, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 14:30 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 3 hours 30 minutes
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - WERE WB08-2Severity: EmergencyStatus: CompleteStart: 19/01/2021 14:20End: 19/01/2021 18:00Last Update: 19/01/2021 17:17Severity: Emergency
Impacted location: WERE WB08-2
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 14:20 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 3 hours 40 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 10:08End: 19/01/2021 18:00Last Update: 19/01/2021 10:10Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 10:08 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 7 hours 52 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SCARBOROUGH QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 09:00End: 19/01/2021 16:00Last Update: 19/01/2021 16:16Severity: Normal
Impacted location: SCARBOROUGH QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 19/01/2021 09:00 Australian Eastern Daylight Time
Change end: 19/01/2021 16:00 Australian Eastern Daylight Time
Change duration: 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - HUGHENDEN QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 08:00End: 21/01/2021 20:00Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: HUGHENDEN QLD
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 19/01/2021 08:00 Australian Eastern Daylight Time
Change end: 21/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Craigieburn, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 07:40End: 19/01/2021 08:40Last Update: 19/01/2021 19:19Severity: Emergency
Impacted location: Craigieburn, VIC
nbn has scheduled a planned outage to undertake essential remediation activity on the copper network. Copper cables will be repaired or replaced, joints will be remade and other network hardware may be replaced. Work at the site can only be performed during daylight hours due to the HSE risk. During the outage, customers will not be able to access the network.
Change start: 19/01/2021 07:40 Australian Eastern Daylight Time
Change end: 19/01/2021 08:40 Australian Eastern Daylight Time
Change duration: 1 hour
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Clunes VICSeverity: NormalStatus: CancelledStart: 19/01/2021 07:00End: 20/01/2021 19:00Last Update: 20/01/2021 18:18Severity: Normal
Impacted location: Clunes VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 19/01/2021 07:00 Australian Eastern Daylight Time
Change end: 20/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - SUNSHINE NORTH, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 07:00End: 19/01/2021 18:00Last Update: 19/01/2021 10:10Severity: Emergency
Impacted location: SUNSHINE NORTH, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 07:00 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 11 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Nanango East, QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 21/01/2021 10:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Nanango East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 5:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 5:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Sorell, TASSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Port Sorell, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 6:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 6:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004833265
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Girgarre, Stanhope, Harston, Tatura, VICSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Girgarre, Stanhope, Harston, Tatura, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 6:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 6:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Apple Tree Creek, QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 19/01/2021 10:00Last Update: 19/01/2021 9:09Severity: Normal
Impacted location: Apple Tree Creek, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 5:00:00 AM and 19/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 19/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rennies Hill, VIC & Downstream SitesSeverity: NormalStatus: CompleteStart: 19/01/2021 05:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Rennies Hill, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 5:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 5:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 05:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Toowoomba City QLD 4350Severity: EmergencyStatus: CompleteStart: 19/01/2021 04:19End: 19/01/2021 06:00Last Update: 19/01/2021 4:04Severity: Emergency
Impacted location: Toowoomba City QLD 4350
nbn has scheduled a planned outage to undertake essential remediation activity on the copper network. Copper cables will be repaired or replaced, joints will be remade and other network hardware may be replaced. Work at the site can only be performed during daylight hours due to the HSE risk. During the outage, customers will not be able to access the network.
Change start: 19/01/2021 04:19 Australian Eastern Daylight Time
Change end: 19/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 1 hour 41 minutes
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - WASeverity: NormalStatus: CompleteStart: 19/01/2021 03:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: WA
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 15 minutes
20/01/2021 12:00:00 AM - 15 minutes (Backup)
21/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 03:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NTSeverity: NormalStatus: CompleteStart: 19/01/2021 01:30End: 21/01/2021 07:30Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: NT
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 15 minutes
20/01/2021 12:00:00 AM - 15 minutes (Backup)
21/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 01:30 Australian Eastern Daylight Time
Change end: 21/01/2021 07:30 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 01:00End: 19/01/2021 07:00Last Update: 19/01/2021 4:04Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to address capacity on the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australians with the best service possible. nbn appreciates your patience and understanding while work is performed.
Change start: 19/01/2021 01:00 Australian Eastern Daylight Time
Change end: 19/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 15 minutes
20/01/2021 12:00:00 AM - 15 minutes (Backup)
21/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 1 hr during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 360 minutes
20/01/2021 12:00:00 AM - 360 minutes (Backup)
21/01/2021 12:00:00 AM - 360 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 19/01/2021 00:00:00End: 19/01/2021 06:00:00Last Update: 19/01/2021 18:18Opticomm wishes to advise that there will be an urgent network maintenance affecting free WIFI services in estates in Vic. This will also affect internet at the estate Plummer st (Port Melbourne). There will be an outage for up to 15mins during the maintenance window. This is a continued effort to enhance the performance of the network.
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 19/01/2021 00:00:00
End Date: 19/01/2021 06:00:00 - Normal Planned Change Activity - Moreland, VICSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 19/01/2021 06:00Last Update: 19/01/2021 2:02Severity: Normal
Impacted location: Moreland, VIC
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 19/01/2021 06:00Last Update: 19/01/2021 5:05Severity: Normal
Impacted location: NSW
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 18/01/2021 14:05End: 18/01/2021 18:00Last Update: 18/01/2021 21:21Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 18/01/2021 14:05 Australian Eastern Daylight Time
Change end: 18/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 3 hours 55 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SOUTH CARNARVON WASeverity: NormalStatus: CancelledStart: 18/01/2021 10:00End: 20/01/2021 22:00Last Update: 20/01/2021 20:20Severity: Normal
Impacted location: SOUTH CARNARVON WA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 18/01/2021 10:00 Australian Eastern Daylight Time
Change end: 20/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bulgarra WASeverity: NormalStatus: CompleteStart: 18/01/2021 10:00End: 18/01/2021 22:00Last Update: 19/01/2021 0:00Severity: Normal
Impacted location: Bulgarra WA
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 18/01/2021 10:00 Australian Eastern Daylight Time
Change end: 18/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - KIPPASeverity: NormalStatus: CompleteStart: 18/01/2021 10:00End: 18/01/2021 16:00Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: KIPPA
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 18/01/2021 10:00 Australian Eastern Daylight Time
Change end: 18/01/2021 16:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - RIVERHILLS QLDSeverity: NormalStatus: CompleteStart: 18/01/2021 09:00End: 18/01/2021 13:00Last Update: 18/01/2021 12:12Severity: Normal
Impacted location: RIVERHILLS QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 18/01/2021 09:00 Australian Eastern Daylight Time
Change end: 18/01/2021 13:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - OBERON NSWSeverity: NormalStatus: CompleteStart: 18/01/2021 07:00End: 20/01/2021 19:00Last Update: 19/01/2021 11:11Severity: Normal
Impacted location: OBERON NSW
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 18/01/2021 07:00 Australian Eastern Daylight Time
Change end: 20/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - GROVEDALE VICSeverity: NormalStatus: CompleteStart: 18/01/2021 07:00End: 20/01/2021 19:00Last Update: 19/01/2021 13:13Severity: Normal
Impacted location: GROVEDALE VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 18/01/2021 07:00 Australian Eastern Daylight Time
Change end: 20/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Murwillumbah Hill, Dunbible, NSW&Downstream SitesSeverity: NormalStatus: CompleteStart: 18/01/2021 06:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Murwillumbah Hill, Dunbible, NSW&Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 6:00:00 AM and 21/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 6:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Palmers Island, Mororo NSWSeverity: NormalStatus: CompleteStart: 18/01/2021 06:00End: 20/01/2021 09:00Last Update: 20/01/2021 19:19Severity: Normal
Impacted location: Palmers Island, Mororo NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 6:00:00 AM and 20/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 19/01/21 6:00AM
End: 19/01/21 9:00AM
Backup Day 2
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 06:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bradford North, Bet Bet, VICSeverity: NormalStatus: CompleteStart: 18/01/2021 06:00End: 20/01/2021 09:00Last Update: 20/01/2021 19:19Severity: Normal
Impacted location: Bradford North, Bet Bet, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 6:00:00 AM and 20/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 19/01/21 6:00AM
End: 19/01/21 9:00AM
Backup Day 2
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 06:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Woolgoolga, NSW & Downstream SitesSeverity: NormalStatus: CompleteStart: 18/01/2021 05:00End: 21/01/2021 09:00Last Update: 21/01/2021 5:05Severity: Normal
Impacted location: Woolgoolga, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 5:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 5:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 05:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Ambergate, WASeverity: NormalStatus: CompleteStart: 18/01/2021 03:00End: 19/01/2021 12:00Last Update: 19/01/2021 19:19Severity: Normal
Impacted location: Ambergate, WA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 12:00:00 AM and 19/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004832854.
Change start: 18/01/2021 03:00 Australian Eastern Daylight Time
Change end: 19/01/2021 12:00 Australian Eastern Daylight Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLD, WASeverity: NormalStatus: CompleteStart: 18/01/2021 03:00End: 18/01/2021 07:00Last Update: 18/01/2021 4:04Severity: Normal
Impacted location: QLD, WA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 18/01/2021 03:00 Australian Eastern Daylight Time
Change end: 18/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Multiple QLDSeverity: NormalStatus: CompleteStart: 18/01/2021 01:00End: 18/01/2021 07:00Last Update: 18/01/2021 3:03Severity: Normal
Impacted location: Multiple QLD
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 2 hrs 0 mins during the change window
Estimated Outage Start Time and length to Service:
18/01/2021 12:00:00 AM - 2 hrs
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 18/01/2021 01:00 Australian Eastern Daylight Time
Change end: 18/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, SASeverity: NormalStatus: CompleteStart: 18/01/2021 00:30End: 18/01/2021 06:00Last Update: 18/01/2021 4:04Severity: Normal
Impacted location: NSW, VIC, SA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 18/01/2021 00:30 Australian Eastern Daylight Time
Change end: 18/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coffs Harbour, NSWSeverity: NormalStatus: CompleteStart: 18/01/2021 00:00End: 18/01/2021 06:00Last Update: 18/01/2021 3:03Severity: Normal
Impacted location: Coffs Harbour, NSW
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 18/01/2021 00:00 Australian Eastern Daylight Time
Change end: 18/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Palmers Island, NSWSeverity: NormalStatus: CompleteStart: 17/01/2021 00:00End: 19/01/2021 09:00Last Update: 19/01/2021 8:08Severity: Normal
Impacted location: Palmers Island, NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 17/01/2021 12:00:00 AM and 19/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 18/01/21 12:00AM
End: 18/01/21 9:00AM
Backup Day 2
Start: 19/01/21 12:00AM
End: 19/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 17/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Somerset, Doctors Rocks, TASSeverity: NormalStatus: CompleteStart: 16/01/2021 07:30End: 17/01/2021 17:30Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Somerset, Doctors Rocks, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 7:30:00 AM and 17/01/2021 05:30:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 17/01/21 7:30AM
End: 17/01/21 5:30PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 07:30 Australian Eastern Daylight Time
Change end: 17/01/2021 17:30 Australian Eastern Daylight Time
Change duration: 1 day 10 hours
Interruption 1: 600 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Maclean Lookout, NSWSeverity: NormalStatus: CompleteStart: 16/01/2021 06:00End: 17/01/2021 18:00Last Update: 17/01/2021 17:17Severity: Normal
Impacted location: Maclean Lookout, NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 17/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wolumla Town, Merimbula NSW & Downstream SitesSeverity: NormalStatus: CompleteStart: 16/01/2021 06:00End: 17/01/2021 18:00Last Update: 17/01/2021 17:17Severity: Normal
Impacted location: Wolumla Town, Merimbula NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2020 6:00:00 AM and 17/01/2020 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 17/01/20 6:00AM
End: 17/01/20 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kyabram Central, Girgarre, VIC & DownstreamSeverity: NormalStatus: CompleteStart: 16/01/2021 06:00End: 17/01/2021 18:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Kyabram Central, Girgarre, VIC & Downstream
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 17/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 17/01/21 6:00AM
End: 17/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 600 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Ulmarra, Tucabia NSWSeverity: NormalStatus: CompleteStart: 16/01/2021 00:00End: 19/01/2021 09:00Last Update: 19/01/2021 19:19Severity: Normal
Impacted location: Ulmarra, Tucabia NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 12:00:00 AM and 19/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 18/01/21 12:00AM
End: 18/01/21 9:00AM
Backup Day 2
Start: 19/01/21 12:00AM
End: 19/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Gregory Hills, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 15/01/2021 15:15:00End: 15/01/2021 16:15:00Last Update: 15/01/2021 15:15OptiComm advises there will be urgent works carried out impacting TV services in Gregory Hills, NSW.
This will affect both Freeview and Foxtel services for up to 10 minutes during the listed outage window.
Sub tended node to Oran Park which services the estate of Gregory Hills and Central Hills Business Park
Severity: Urgent Maintenance
Impacted Location: Gregory Hills, NSW
Impacted Services: Freeview, Foxtel
Start Date: 15/01/2021 15:15:00
End Date: 15/01/2021 16:15:00 - Emergency Planned Change Activity - NORTHCOTE, VICSeverity: EmergencyStatus: CompleteStart: 15/01/2021 12:00End: 15/01/2021 18:00Last Update: 15/01/2021 14:14Severity: Emergency
Impacted location: NORTHCOTE, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 15/01/2021 12:00 Australian Eastern Daylight Time
Change end: 15/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Cranbourne VIC Cranbourne North VICSeverity: NormalStatus: CompleteStart: 15/01/2021 11:00End: 15/01/2021 13:00Last Update: 15/01/2021 11:11Severity: Normal
Impacted location: Cranbourne VIC Cranbourne North VIC
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 15/01/2021 11:00 Australian Eastern Daylight Time
Change end: 15/01/2021 13:00 Australian Eastern Daylight Time
Change duration: 2 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - LAMINGTON WASeverity: NormalStatus: CompleteStart: 15/01/2021 10:00End: 19/01/2021 22:00Last Update: 19/01/2021 15:15Severity: Normal
Impacted location: LAMINGTON WA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 15/01/2021 10:00 Australian Eastern Daylight Time
Change end: 19/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Jordan Springs, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 15/01/2021 08:05:00End: 15/01/2021 12:30:00Last Update: 15/01/2021 11:11OptiComm wishes to advise that there is urgent maintenance being carried out at the Jordan Springs exchange. This will affect internet and phone services for customers on Bungendore Street for up 10 minutes.
[Update 08:30] - As further work is required, services to be interrupted for further 10 minutes.
[Update 09:30] - Due to unforeseen reasons further investigations are needed. There will further interruptions for 10mins.
[Update 10:20] - Testing are ongoing for further 30mins. There will be an outage for 2mins to resolve a service impacting issue within this window.
[Update 11:50am] - Urgent maintenance to be scheduled at 12:00pm - up to 30min outage - to resolve a service impacting issue.
Severity: Urgent Maintenance
Impacted Location: Jordan Springs, NSW
Impacted Services: Internet and Phone
Start Date: 15/01/2021 08:05:00
End Date: 15/01/2021 12:30:00 - Normal Planned Change Activity - Edmonton QLDSeverity: NormalStatus: CompleteStart: 15/01/2021 08:00End: 15/01/2021 20:00Last Update: 16/01/2021 0:00Severity: Normal
Impacted location: Edmonton QLD
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 15/01/2021 08:00 Australian Eastern Daylight Time
Change end: 15/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - WASeverity: NormalStatus: CompleteStart: 15/01/2021 03:00End: 15/01/2021 09:00Last Update: 15/01/2021 4:04Severity: Normal
Impacted location: WA
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 15/01/2021 03:00 Australian Eastern Daylight Time
Change end: 15/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Ambergate, WASeverity: NormalStatus: CompleteStart: 15/01/2021 02:30End: 18/01/2021 12:00Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: Ambergate, WA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 11:30:00 PM and 18/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 11:30PM
End: 17/01/21 9:00AM
Backup Day 2
Start: 17/01/21 11:30PM
End: 18/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004830738
Change start: 15/01/2021 02:30 Australian Eastern Daylight Time
Change end: 18/01/2021 12:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 570 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 15/01/2021 01:00End: 17/01/2021 07:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: QLD
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 01:00 Australian Eastern Daylight Time
Change end: 17/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Clare North, SA & Downstream SitesSeverity: NormalStatus: CompleteStart: 15/01/2021 00:30End: 20/01/2021 09:30Last Update: 20/01/2021 8:08Severity: Normal
Impacted location: Clare North, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 15/01/2021 12:00:00 AM and 20/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 19/01/21 12:00AM
End: 19/01/21 9:00AM
Backup Day 2
Start: 20/01/21 12:00AM
End: 20/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 15/01/2021 00:30 Australian Eastern Daylight Time
Change end: 20/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wasleys, SASeverity: NormalStatus: CompleteStart: 15/01/2021 00:30End: 18/01/2021 09:30Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: Wasleys, SA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 15/01/2021 12:00:00 AM and 18/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 12:00AM
End: 16/01/21 9:00AM
Backup Day 2
Start: 18/01/21 12:00AM
End: 18/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004831794
Change start: 15/01/2021 00:30 Australian Eastern Daylight Time
Change end: 18/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, SASeverity: NormalStatus: CompleteStart: 15/01/2021 00:30End: 15/01/2021 06:00Last Update: 15/01/2021 15:15Severity: Normal
Impacted location: NSW, VIC, SA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:30 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Dunoon, Modanville NSWSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 09:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Dunoon, Modanville NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 15/01/2021 12:00:00 AM and 17/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 12:00AM
End: 16/01/21 9:00AM
Backup Day 2
Start: 17/01/21 12:00AM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 06:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 06:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 06:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 15/01/2021 06:00Last Update: 15/01/2021 4:04Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to address capacity on the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australians with the best service possible. nbn appreciates your patience and understanding while work is performed.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - THORNBURY, VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 15/01/2021 06:00Last Update: 15/01/2021 7:07Severity: Normal
Impacted location: THORNBURY, VIC
nbn has scheduled a planned outage to connect new customers to the network. During the outage, existing customers will not be able to connect or use the nbn network. nbn appreciates your understanding at this time.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 5 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 15/01/2021 06:00Last Update: 15/01/2021 4:04Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to address capacity on the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australians with the best service possible. nbn appreciates your patience and understanding while work is performed.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Buxton, VICSeverity: NormalStatus: CompleteStart: 14/01/2021 23:30End: 17/01/2021 09:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Buxton, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 11:30:00 PM and 17/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 15/01/21 11:30PM
End: 16/01/21 9:00AM
Backup Day 2
Start: 16/01/21 11:30PM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 14/01/2021 23:30 Australian Eastern Daylight Time
Change end: 17/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Harston, VIC & Downstream SitesSeverity: NormalStatus: CompleteStart: 14/01/2021 23:30End: 17/01/2021 09:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Harston, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 11:30:00 PM and 17/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 15/01/21 11:30PM
End: 16/01/21 9:00AM
Backup Day 2
Start: 16/01/21 11:30PM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 14/01/2021 23:30 Australian Eastern Daylight Time
Change end: 17/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - EMU PARK QLDSeverity: NormalStatus: CompleteStart: 14/01/2021 08:00End: 18/01/2021 20:00Last Update: 15/01/2021 11:11Severity: Normal
Impacted location: EMU PARK QLD
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 08:00 Australian Eastern Daylight Time
Change end: 18/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BERWICK VICSeverity: NormalStatus: CompleteStart: 14/01/2021 07:00End: 18/01/2021 19:00Last Update: 15/01/2021 13:13Severity: Normal
Impacted location: BERWICK VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 07:00 Australian Eastern Daylight Time
Change end: 18/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - LAVINGTON VICSeverity: NormalStatus: CompleteStart: 14/01/2021 07:00End: 18/01/2021 19:00Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: LAVINGTON VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 07:00 Australian Eastern Daylight Time
Change end: 18/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Charnwood ACTSeverity: NormalStatus: CompleteStart: 14/01/2021 07:00End: 15/01/2021 19:00Last Update: 15/01/2021 10:10Severity: Normal
Impacted location: Charnwood ACT
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 07:00 Australian Eastern Daylight Time
Change end: 15/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Banks Pocket East, QLDSeverity: NormalStatus: CompleteStart: 14/01/2021 06:00End: 17/01/2021 10:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Banks Pocket East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 5:00:00 AM and 17/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 5:00AM
End: 16/01/21 9:00AM
Backup Day 2
Start: 17/01/21 5:00AM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 14/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 14/01/2021 01:00End: 16/01/2021 07:00Last Update: 16/01/2021 10:10Severity: Normal
Impacted location: QLD
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 10 mins during the change window
Estimated Outage Start Time and length to Service:
14/01/2021 12:00:00 AM - 10 minutes
15/01/2021 12:00:00 AM - 10 minutes (Backup)
16/01/2021 12:00:00 AM - 10 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 14/01/2021 01:00 Australian Eastern Daylight Time
Change end: 16/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 14/01/2021 00:00End: 16/01/2021 06:00Last Update: 16/01/2021 10:10Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 10 mins during the change window
Estimated Outage Start Time and length to Service:
14/01/2021 12:00:00 AM - 10 minutes
15/01/2021 12:00:00 AM - 10 minutes (Backup)
16/01/2021 12:00:00 AM - 10 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 14/01/2021 00:00 Australian Eastern Daylight Time
Change end: 16/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Tatura, VICSeverity: NormalStatus: CompleteStart: 13/01/2021 23:30End: 16/01/2021 09:00Last Update: 16/01/2021 19:19Severity: Normal
Impacted location: Tatura, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 13/01/2021 11:30:00 PM and 16/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 11:30PM
End: 15/01/21 9:00AM
Backup Day 2
Start: 15/01/21 11:30PM
End: 16/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 13/01/2021 23:30 Australian Eastern Daylight Time
Change end: 16/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Redridge North, QLD & Upstream SitesSeverity: NormalStatus: CompleteStart: 13/01/2021 06:00End: 16/01/2021 10:00Last Update: 16/01/2021 19:19Severity: Normal
Impacted location: Redridge North, QLD & Upstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 13/01/2021 5:00:00 AM and 16/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 15/01/21 5:00AM
End: 15/01/21 9:00AM
Backup Day 2
Start: 16/01/21 5:00AM
End: 16/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 13/01/2021 06:00 Australian Eastern Daylight Time
Change end: 16/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Maclean East, QLDSeverity: NormalStatus: CompleteStart: 13/01/2021 06:00End: 15/01/2021 10:00Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Maclean East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 13/01/2021 5:00:00 AM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 5:00AM
End: 14/01/21 9:00AM
Backup Day 2
Start: 15/01/21 5:00AM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 13/01/2021 06:00 Australian Eastern Daylight Time
Change end: 15/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rushworth, VIC & Downstream SitesSeverity: NormalStatus: CompleteStart: 12/01/2021 23:30End: 15/01/2021 09:00Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Rushworth, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 12/01/2021 11:30:00 PM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 13/01/21 11:30PM
End: 14/01/21 9:00AM
Backup Day 2
Start: 14/01/21 11:30PM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 12/01/2021 23:30 Australian Eastern Daylight Time
Change end: 15/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kingscote, SA & Downstream SitesSeverity: NormalStatus: CompleteStart: 12/01/2021 06:30End: 15/01/2021 09:30Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Kingscote, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 12/01/2021 6:00:00 AM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 6:00AM
End: 14/01/21 9:00AM
Backup Day 2
Start: 15/01/21 6:00AM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 12/01/2021 06:30 Australian Eastern Daylight Time
Change end: 15/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Elderslie, NSW & Downstream SitesSeverity: NormalStatus: CompleteStart: 12/01/2021 00:00End: 15/01/2021 09:00Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Elderslie, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 12/01/2021 12:00:00 AM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 12:00AM
End: 14/01/21 9:00AM
Backup Day 2
Start: 15/01/21 12:00AM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 12/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min
-
Scheduled disruptions
- Emergency Planned Change Activity - NORTHCOTE, VICSeverity: EmergencyStatus: ConfirmedStart: 01/04/2021 08:48End: 01/04/2021 18:00Last Update: 04/01/2021 8:08Severity: Emergency
Impacted location: NORTHCOTE, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 01/04/2021 08:48 Australian Eastern Daylight Time
Change end: 01/04/2021 18:00 Australian Eastern Daylight Time
Change duration: 9 hours 12 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Planned Maintenance Lara, VictoriaSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Grandlakes, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Lara, Victoria
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Armstrong Creek, VICSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Warralily Grange, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Armstrong Creek, VIC
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Armstrong Creek, VICSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Ashbury, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Armstrong Creek, VIC
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Armstrong Creek, VICSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Sanctuary, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Armstrong Creek, VIC
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned Maintenance Mount Duneed, VicSeverity: Planned MaintenanceStatus: ConfirmedStart: 04/02/2021 23:59:00End: 05/02/2021 06:30:00Last Update: 20/01/2021 19:19OptiComm advises there will be planned works in Armstrong Creek, VIC.
This will impact both Internet and phone services during the listed outage window for up to 6.5 hours due to planned cable relocation works.
Update: Due to unforeseen circumstances this work is ponstponed until 04/02/2021
Severity: Planned Maintenance
Impacted Location: Mount Duneed, Vic
Impacted Services: Internet, phone
Start Date: 04/02/2021 23:59:00
End Date: 05/02/2021 06:30:00 - Planned MaintenanceSeverity: Planned MaintenanceStatus: ConfirmedStart: 02/02/2021 02:00:00End: 02/02/2021 02:30:00Last Update: 19/01/2021 18:18Opticomm wishes to advise that there will be a planned network maintenance in our POI, QLD. This will affect all RSPs and services for up to 15mins in QLD during the outage window. This maintenance is planned to enhance the performance of the network.
Severity: Planned Maintenance
Impacted Location:
Impacted Services:
Start Date: 02/02/2021 02:00:00
End Date: 02/02/2021 02:30:00 - Planned MaintenanceSeverity: Planned MaintenanceStatus: ConfirmedStart: 28/01/2021 03:00:00End: 28/01/2021 03:30:00Last Update: 13/01/2021 17:17Opticomm wishes to advise that there will be a planned maintenance affecting all users in WA. This will affect internet & phone services for up to 10mins during the outage window. This is a continued effort to enhance the performance of the network.
Severity: Planned Maintenance
Impacted Location:
Impacted Services:
Start Date: 28/01/2021 03:00:00
End Date: 28/01/2021 03:30:00 - Normal Planned Change Activity - Port Gawler, SA & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 23/01/2021 06:30End: 24/01/2021 18:30Last Update: 21/01/2021 6:06Severity: Normal
Impacted location: Port Gawler, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 23/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 23/01/2021 06:30 Australian Eastern Daylight Time
Change end: 24/01/2021 18:30 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Toongabbie North, VIC & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 23/01/2021 06:00End: 24/01/2021 18:00Last Update: 21/01/2021 6:06Severity: Normal
Impacted location: Toongabbie North, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 23/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004834297
Change start: 23/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Strahan, TASSeverity: NormalStatus: ConfirmedStart: 23/01/2021 06:00End: 24/01/2021 18:00Last Update: 21/01/2021 6:06Severity: Normal
Impacted location: Strahan, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 23/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004835420
Change start: 23/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: ConfirmedStart: 23/01/2021 00:00End: 25/01/2021 09:00Last Update: 21/01/2021 0:00Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 9 hrs during the change window
Estimated Outage Start Time and length to Service:
23/01/2021 12:00:00 AM - 540 minutes
24/01/2021 12:00:00 AM - 540 minutes (Backup)
25/01/2021 12:00:00 AM - 540 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 23/01/2021 00:00 Australian Eastern Daylight Time
Change end: 25/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wallan VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 07:00End: 22/01/2021 19:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Wallan VIC
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 22/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Parkes NSWSeverity: NormalStatus: ConfirmedStart: 22/01/2021 07:00End: 22/01/2021 19:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Parkes NSW
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 22/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Cohuna VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 07:00End: 22/01/2021 19:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Cohuna VIC
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 22/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Millmerran, QLDSeverity: NormalStatus: ConfirmedStart: 22/01/2021 06:00End: 24/01/2021 10:00Last Update: 20/01/2021 6:06Severity: Normal
Impacted location: Millmerran, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 5:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 5:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 5:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lancaster, VIC & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 22/01/2021 06:00End: 24/01/2021 09:00Last Update: 20/01/2021 6:06Severity: Normal
Impacted location: Lancaster, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 6:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 6:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 6:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Chisholm, NSWSeverity: Urgent MaintenanceStatus: ConfirmedStart: 22/01/2021 06:00:00End: 22/01/2021 06:30:00Last Update: 21/01/2021 16:16Opticomm wishes to advise that there will be an emergency maintenance to resolve a potential service impacting issue. This will affect users in the estate: Waterford County, NSW. This will affect internet and phone services for up to 10mins during the outage window.
Severity: Urgent Maintenance
Impacted Location: Chisholm, NSW
Impacted Services:
Start Date: 22/01/2021 06:00:00
End Date: 22/01/2021 06:30:00 - Normal Planned Change Activity - Fernmount, NSW & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 22/01/2021 04:00End: 25/01/2021 09:00Last Update: 20/01/2021 4:04Severity: Normal
Impacted location: Fernmount, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 4:00:00 AM and 25/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 4:00AM
End: 24/01/21 9:00AM
Backup Day 2
Start: 25/01/21 4:00AM
End: 25/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 04:00 Australian Eastern Daylight Time
Change end: 25/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 5 hours
Interruption 1: 300 min
Interruption 2: 300 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Apple Tree Creek, QLDSeverity: NormalStatus: ConfirmedStart: 22/01/2021 01:00End: 25/01/2021 10:00Last Update: 20/01/2021 1:01Severity: Normal
Impacted location: Apple Tree Creek, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 25/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 12:00AM
End: 24/01/21 9:00AM
Backup Day 2
Start: 25/01/21 12:00AM
End: 25/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 01:00 Australian Eastern Daylight Time
Change end: 25/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Sevenhill, SASeverity: NormalStatus: ConfirmedStart: 22/01/2021 00:30End: 27/01/2021 09:30Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Sevenhill, SA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 27/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 25/01/21 12:00AM
End: 25/01/21 9:00AM
Backup Day 2
Start: 27/01/21 12:00AM
End: 27/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 00:30 Australian Eastern Daylight Time
Change end: 27/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Mt Hollowback, VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 00:00End: 24/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Mt Hollowback, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 12:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 12:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wangaratta South, VICSeverity: NormalStatus: ConfirmedStart: 22/01/2021 00:00End: 24/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Wangaratta South, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 12:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 12:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 12:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004835404 & CRQ000004834780
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Burwood, VICSeverity: Urgent MaintenanceStatus: ConfirmedStart: 22/01/2021 00:00:00End: 22/01/2021 06:00:00Last Update: 21/01/2021 18:18Opticomm wishes to advise that there will be an emergency maintenance to resolve a potential service impacting issue. This will affect all users in the estate: 333 Burwood, Burwood Brickworks Vic. This will affect internet and phones services for up to 6 hours.
Services the suburb of Burwood
Severity: Urgent Maintenance
Impacted Location: Burwood, VIC
Impacted Services: Telephone and Internet
Start Date: 22/01/2021 00:00:00
End Date: 22/01/2021 06:00:00 - Normal Planned Change Activity - Ambergate, WASeverity: NormalStatus: ConfirmedStart: 21/01/2021 14:30End: 23/01/2021 12:00Last Update: 19/01/2021 14:14Severity: Normal
Impacted location: Ambergate, WA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 11:30:00 PM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 11:30PM
End: 22/01/21 9:00AM
Backup Day 2
Start: 22/01/21 11:30PM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004833015.
Change start: 21/01/2021 14:30 Australian Eastern Daylight Time
Change end: 23/01/2021 12:00 Australian Eastern Daylight Time
Change duration: 1 day 21 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - GOLDEN SQUARE VICSeverity: NormalStatus: ConfirmedStart: 21/01/2021 07:00End: 25/01/2021 19:00Last Update: 19/01/2021 7:07Severity: Normal
Impacted location: GOLDEN SQUARE VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 21/01/2021 07:00 Australian Eastern Daylight Time
Change end: 25/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Cygnet, TAS & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 21/01/2021 05:00End: 24/01/2021 09:00Last Update: 19/01/2021 5:05Severity: Normal
Impacted location: Cygnet, TAS & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 21/01/2021 5:00:00 AM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 5:00AM
End: 23/01/21 9:00AM
Backup Day 2
Start: 24/01/21 5:00AM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 21/01/2021 05:00 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Harston, VIC & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 20/01/2021 23:30End: 23/01/2021 09:00Last Update: 18/01/2021 23:23Severity: Normal
Impacted location: Harston, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 11:30:00 PM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 11:30PM
End: 22/01/21 9:00AM
Backup Day 2
Start: 22/01/21 11:30PM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 23:30 Australian Eastern Daylight Time
Change end: 23/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Humpty Doo, NT & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 20/01/2021 07:30End: 23/01/2021 10:30Last Update: 18/01/2021 7:07Severity: Normal
Impacted location: Humpty Doo, NT & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 6:00:00 AM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 22/01/21 6:00AM
End: 22/01/21 9:00AM
Backup Day 2
Start: 23/01/21 6:00AM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 07:30 Australian Eastern Daylight Time
Change end: 23/01/2021 10:30 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BURRA SASeverity: NormalStatus: ConfirmedStart: 20/01/2021 07:30End: 22/01/2021 19:30Last Update: 18/01/2021 7:07Severity: Normal
Impacted location: BURRA SA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:30 Australian Eastern Daylight Time
Change end: 22/01/2021 19:30 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BAIRNSDALE VICSeverity: NormalStatus: ConfirmedStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 18/01/2021 7:07Severity: Normal
Impacted location: BAIRNSDALE VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Nanango, QLDSeverity: NormalStatus: ConfirmedStart: 20/01/2021 06:00End: 22/01/2021 10:00Last Update: 18/01/2021 6:06Severity: Normal
Impacted location: Nanango, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 5:00:00 AM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 5:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 06:00 Australian Eastern Daylight Time
Change end: 22/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Banks Pocket East, QLDSeverity: NormalStatus: ConfirmedStart: 20/01/2021 01:00End: 24/01/2021 07:00Last Update: 18/01/2021 1:01Severity: Normal
Impacted location: Banks Pocket East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 12:00:00 AM and 24/01/2021 06:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 23/01/21 12:00AM
End: 23/01/21 6:00AM
Backup Day 2
Start: 24/01/21 12:00AM
End: 24/01/21 6:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 01:00 Australian Eastern Daylight Time
Change end: 24/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 4 days 6 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 360 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Apple Tree Creek, QLD & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 20/01/2021 01:00End: 22/01/2021 10:00Last Update: 18/01/2021 1:01Severity: Normal
Impacted location: Apple Tree Creek, QLD & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 12:00:00 AM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 12:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 12:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 01:00 Australian Eastern Daylight Time
Change end: 22/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Activ8me: Planned Network Upgrade - NBN Coffs Harbour, NSWSeverity: MaintenanceStatus: ConfirmedStart: 20/01/2021 01:00End: 20/01/2021 02:00Last Update: 18/01/2021 11:11Activ8me have scheduled some network maintenance that will cause loss of internet for customers serviced by NBN in Coffs Harbour, NSW.
Impacted Location: Coffs Harbour, NSW
Interruption: 60 minutes during the scheduled maintenance window.
The work will be conducted during outside of peak hours to minimise disruption. This scheduled work is necessary to maintain adequate delivery of internet services to the region. Activ8me apologises for any inconvenience. - Normal Planned Change Activity - Wyuna, VICSeverity: NormalStatus: ConfirmedStart: 19/01/2021 23:30End: 22/01/2021 09:00Last Update: 17/01/2021 23:23Severity: Normal
Impacted location: Wyuna, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 11:30:00 PM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 11:30PM
End: 21/01/21 9:00AM
Backup Day 2
Start: 21/01/21 11:30PM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 23:30 Australian Eastern Daylight Time
Change end: 22/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Hinton South, Wallalong, NSW & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 19/01/2021 00:00End: 22/01/2021 09:00Last Update: 17/01/2021 0:00Severity: Normal
Impacted location: Hinton South, Wallalong, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 12:00:00 AM and 22/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 12:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 12:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Dunoon, Tregeagle South NSW & Downstream SitesSeverity: NormalStatus: ConfirmedStart: 19/01/2021 00:00End: 22/01/2021 09:00Last Update: 17/01/2021 0:00Severity: Normal
Impacted location: Dunoon, Tregeagle South NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 12:00:00 AM and 22/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 21/01/21 12:00AM
End: 21/01/21 9:00AM
Backup Day 2
Start: 22/01/21 12:00AM
End: 22/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Sorell, TASSeverity: NormalStatus: ConfirmedStart: 16/01/2021 06:00End: 24/01/2021 18:00Last Update: 14/01/2021 6:06Severity: Normal
Impacted location: Port Sorell, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004833092
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 week 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 720 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Allansford, VICSeverity: NormalStatus: ConfirmedStart: 16/01/2021 06:00End: 24/01/2021 18:00Last Update: 14/01/2021 6:06Severity: Normal
Impacted location: Allansford, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 24/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 24/01/21 6:00AM
End: 24/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 24/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 week 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 720 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency MaintenanceSeverity: MaintenanceStatus: ConfirmedStart: 17/12/2020 00:00End: 17/12/2020 06:00Last Update: 16/12/2020 21:21Activ8me have planned some emergency changes to the Network that will cause
interruptions during the maintenance window.
Activ8me apologises for any inconvenience. - Normal Planned Change Activity - Warragul VICSeverity: NormalStatus: ConfirmedStart: 16/12/2020 07:00End: 16/12/2020 19:00Last Update: 14/12/2020 7:07Severity: Normal
Impacted location: Warragul VIC
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 16/12/2020 07:00 Australian Eastern Daylight Time
Change end: 16/12/2020 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min
-
Unscheduled disruptions
-
Other disruptions
-
Resolved
- Normal Planned Change Activity - Kersbrook East, SA & Downstream SitesSeverity: NormalStatus: CancelledStart: 22/01/2021 05:30End: 26/01/2021 09:30Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: Kersbrook East, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 22/01/2021 5:00:00 AM and 26/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 25/01/21 5:00AM
End: 25/01/21 9:00AM
Backup Day 2
Start: 26/01/21 5:00AM
End: 26/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 22/01/2021 05:30 Australian Eastern Daylight Time
Change end: 26/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 4 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Multiple QLD, WASeverity: NormalStatus: CompleteStart: 22/01/2021 03:00End: 22/01/2021 07:00Last Update: 22/01/2021 4:04Severity: Normal
Impacted location: Multiple QLD, WA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 22/01/2021 03:00 Australian Eastern Daylight Time
Change end: 22/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, SASeverity: NormalStatus: CompleteStart: 22/01/2021 00:30End: 22/01/2021 06:00Last Update: 22/01/2021 4:04Severity: Normal
Impacted location: NSW, VIC, SA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 22/01/2021 00:30 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - NSW,VICSeverity: ExpeditedStatus: CompleteStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 4:04Severity: Expedited
Impacted location: NSW,VIC
nbn has scheduled a planned outage to perform work on the Fixed Wireless cells that will optimise the serviceability of the network. The work being performed will cause a loss of connectivity during the outage window.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Clunes VICSeverity: NormalStatus: CancelledStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: Clunes VIC
nbn has scheduled a planned outage to connect new customers to the nbn network. Existing customers are likely to experience a service interruption during the allocated outage window as activities, such as replacing or changing network elements, are undertaken.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lidcombe, NSWSeverity: NormalStatus: CompleteStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: Lidcombe, NSW
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Lidcombe, NSWSeverity: NormalStatus: CompleteStart: 22/01/2021 00:00End: 22/01/2021 06:00Last Update: 22/01/2021 1:01Severity: Normal
Impacted location: Lidcombe, NSW
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 22/01/2021 00:00 Australian Eastern Daylight Time
Change end: 22/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rushworth, VICSeverity: NormalStatus: CancelledStart: 21/01/2021 23:30End: 24/01/2021 09:00Last Update: 21/01/2021 0:00Severity: Normal
Impacted location: Rushworth, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 21/01/2021 11:30:00 PM and 24/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 22/01/21 11:30PM
End: 23/01/21 9:00AM
Backup Day 2
Start: 23/01/21 11:30PM
End: 24/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004834075
Change start: 21/01/2021 23:30 Australian Eastern Daylight Time
Change end: 24/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - TOORAK,VIC-3142Severity: EmergencyStatus: CompleteStart: 21/01/2021 18:19End: 21/01/2021 21:00Last Update: 22/01/2021 0:00Severity: Emergency
Impacted location: TOORAK,VIC-3142
nbn has scheduled a planned outage to perform essential remediation activity on the network that will optimise the serviceability of the network. During the outage, customers will not be able to access the network.
Change start: 21/01/2021 18:19 Australian Eastern Daylight Time
Change end: 21/01/2021 21:00 Australian Eastern Daylight Time
Change duration: 2 hours 40 minutes 7 seconds
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Unplanned Outage Butler, WASeverity: Unplanned OutageStatus: CompleteStart: 21/01/2021 17:55:00End: 21/01/2021 20:00:00Last Update: 21/01/2021 22:22OptiComm wishes to advise that there is an unplanned outage affecting a portion of users in the estate: Brighton, WA . This is currently affecting internet & phone services.
[Update 18:30] - Our tech is on transit to further investigate onsite.
Services the suburbs of Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks
Severity: Unplanned Outage
Impacted Location: Butler, WA
Impacted Services:
Start Date: 21/01/2021 17:55:00
End Date: 21/01/2021 20:00:00 - Normal Planned Change Activity - Orange NSWSeverity: NormalStatus: CancelledStart: 21/01/2021 08:00End: 21/01/2021 17:00Last Update: 21/01/2021 16:16Severity: Normal
Impacted location: Orange NSW
nbn has scheduled a planned outage to connect new customers to the nbn network. Existing customers are likely to experience a service interruption during the allocated outage window as activities, such as replacing or changing network elements, are undertaken.
Change start: 21/01/2021 08:00 Australian Eastern Daylight Time
Change end: 21/01/2021 17:00 Australian Eastern Daylight Time
Change duration: 9 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Figtree NSWSeverity: NormalStatus: CancelledStart: 21/01/2021 07:00End: 21/01/2021 19:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Figtree NSW
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 21/01/2021 07:00 Australian Eastern Daylight Time
Change end: 21/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Figtree NSWSeverity: NormalStatus: CompleteStart: 21/01/2021 07:00End: 21/01/2021 19:00Last Update: 21/01/2021 16:16Severity: Normal
Impacted location: Figtree NSW
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 21/01/2021 07:00 Australian Eastern Daylight Time
Change end: 21/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Bundoora, VictoriaSeverity: Urgent MaintenanceStatus: CompleteStart: 21/01/2021 06:00:00End: 21/01/2021 11:30:00Last Update: 21/01/2021 11:11Opticomm wishes to advise that there will be an urgent maintenance under a fault condition to resolve a service impacting issue. This will affect Foxtel & FTA TV services for up to 1.5hrs during the outage window. This will affect users in the estates: Chancello, Princeton Rise, & University Hill, Vic.
[Update 07:26] Due to unforeseen circumstances, Foxtel services will be down for up to 2 more hours while maintenance continues.
[Update 09:48] Due faulty equipment being identified and needing replacing, maintenance is expected to continue for a further 2 hours.
University Hill Exchange services the northern part of Bundoora
Severity: Urgent Maintenance
Impacted Location: Bundoora, Victoria
Impacted Services:
Start Date: 21/01/2021 06:00:00
End Date: 21/01/2021 11:30:00 - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 21/01/2021 01:00End: 21/01/2021 07:00Last Update: 21/01/2021 2:02Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage on the network to perform maintenance. Routine maintenance activities are required to provide continuity of service and will optimise the overall stability of the nbn network.
Change start: 21/01/2021 01:00 Australian Eastern Daylight Time
Change end: 21/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Springvale, VICSeverity: NormalStatus: CompleteStart: 21/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 2:02Severity: Normal
Impacted location: Springvale, VIC
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 21/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Hawthorn, VICSeverity: NormalStatus: CancelledStart: 21/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 0:00Severity: Normal
Impacted location: Hawthorn, VIC
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 21/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 21/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that nbn will be performing maintenance work on the wireless network. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 30 mins during the change window
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 21/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BRIGHTON VICSeverity: NormalStatus: CompleteStart: 20/01/2021 21:30End: 21/01/2021 04:30Last Update: 21/01/2021 3:03Severity: Normal
Impacted location: BRIGHTON VIC
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 20/01/2021 21:30 Australian Eastern Daylight Time
Change end: 21/01/2021 04:30 Australian Eastern Daylight Time
Change duration: 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - ALBANY WASeverity: NormalStatus: CompleteStart: 20/01/2021 10:00End: 22/01/2021 22:00Last Update: 21/01/2021 16:16Severity: Normal
Impacted location: ALBANY WA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 10:00 Australian Eastern Daylight Time
Change end: 22/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - ESK QLDSeverity: NormalStatus: CompleteStart: 20/01/2021 08:00End: 22/01/2021 20:00Last Update: 20/01/2021 18:18Severity: Normal
Impacted location: ESK QLD
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 08:00 Australian Eastern Daylight Time
Change end: 22/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bairnsdale VICSeverity: NormalStatus: CompleteStart: 20/01/2021 08:00End: 20/01/2021 17:00Last Update: 20/01/2021 19:19Severity: Normal
Impacted location: Bairnsdale VIC
This notification is to let you know that NBN will be performing maintenance work on the Copper network. Due to this activity the services listed below will experience a loss of connectivity during the change window.
Change start: 20/01/2021 08:00 Australian Eastern Daylight Time
Change end: 20/01/2021 17:00 Australian Eastern Daylight Time
Change duration: 9 hours
Interruption 1: 150 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BELMONT VICSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 21/01/2021 9:09Severity: Normal
Impacted location: BELMONT VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VINCENTIA NSWSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 21/01/2021 10:10Severity: Normal
Impacted location: VINCENTIA NSW
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - EVANS HEAD NSWSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 22/01/2021 19:00Last Update: 21/01/2021 10:10Severity: Normal
Impacted location: EVANS HEAD NSW
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 22/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Carlton TASSeverity: NormalStatus: CompleteStart: 20/01/2021 07:00End: 21/01/2021 19:00Last Update: 21/01/2021 17:17Severity: Normal
Impacted location: Carlton TAS
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 20/01/2021 07:00 Australian Eastern Daylight Time
Change end: 21/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Longwarry, VIC & Downstream SitesSeverity: NormalStatus: CancelledStart: 20/01/2021 06:00End: 23/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: Longwarry, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 20/01/2021 6:00:00 AM and 23/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 22/01/21 6:00AM
End: 22/01/21 9:00AM
Backup Day 2
Start: 23/01/21 6:00AM
End: 23/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 20/01/2021 06:00 Australian Eastern Daylight Time
Change end: 23/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Moreland, VICSeverity: NormalStatus: CompleteStart: 20/01/2021 06:00End: 20/01/2021 09:00Last Update: 20/01/2021 7:07Severity: Normal
Impacted location: Moreland, VIC
nbn has scheduled this activity as part of a program of work being implemented into the HFC network to assist with the facilitation of the DOCSIS3.1 software update. During this work, technicians will be replacing the Band Pass Filters (BPF) at designated HFC exchanges as a pre-requisite for the software update.
During this scheduled outage, each user will be completely offline for 5 minutes or less. Following the work, all users are expected to automatically re-connect to the network.
The unique program ID for this program of work is POPO00002.
Change start: 20/01/2021 06:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - WASeverity: NormalStatus: CancelledStart: 20/01/2021 03:00End: 20/01/2021 09:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: WA
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 20/01/2021 03:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CancelledStart: 20/01/2021 00:00End: 20/01/2021 06:00Last Update: 20/01/2021 0:00Severity: Normal
Impacted location: VIC
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 20/01/2021 00:00 Australian Eastern Daylight Time
Change end: 20/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Reservoir, VICSeverity: NormalStatus: CompleteStart: 20/01/2021 00:00End: 20/01/2021 06:00Last Update: 20/01/2021 1:01Severity: Normal
Impacted location: Reservoir, VIC
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 20/01/2021 00:00 Australian Eastern Daylight Time
Change end: 20/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Expedited Planned Change Activity - NSW,VICSeverity: ExpeditedStatus: CompleteStart: 20/01/2021 00:00End: 20/01/2021 06:00Last Update: 20/01/2021 4:04Severity: Expedited
Impacted location: NSW,VIC
nbn has scheduled a planned outage to perform work on the Fixed Wireless cells that will optimise the serviceability of the network. The work being performed will cause a loss of connectivity during the outage window.
Change start: 20/01/2021 00:00 Australian Eastern Daylight Time
Change end: 20/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - South Hobart, TASSeverity: EmergencyStatus: CompleteStart: 19/01/2021 16:00End: 20/01/2021 00:00Last Update: 19/01/2021 16:16Severity: Emergency
Impacted location: South Hobart, TAS
nbn has scheduled a planned outage to undertake essential remediation activity on the copper network. Copper cables will be repaired or replaced, joints will be remade and other network hardware may be replaced. Work at the site can only be performed during daylight hours due to the HSE risk. During the outage, customers will not be able to access the network.
Change start: 19/01/2021 16:00 Australian Eastern Daylight Time
Change end: 20/01/2021 00:00 Australian Eastern Daylight Time
Change duration: 8 hours
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - SCORESBY, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 14:30End: 19/01/2021 18:00Last Update: 19/01/2021 14:14Severity: Emergency
Impacted location: SCORESBY, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 14:30 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 3 hours 30 minutes
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - WERE WB08-2Severity: EmergencyStatus: CompleteStart: 19/01/2021 14:20End: 19/01/2021 18:00Last Update: 19/01/2021 17:17Severity: Emergency
Impacted location: WERE WB08-2
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 14:20 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 3 hours 40 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 10:08End: 19/01/2021 18:00Last Update: 19/01/2021 10:10Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 10:08 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 7 hours 52 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SCARBOROUGH QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 09:00End: 19/01/2021 16:00Last Update: 19/01/2021 16:16Severity: Normal
Impacted location: SCARBOROUGH QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 19/01/2021 09:00 Australian Eastern Daylight Time
Change end: 19/01/2021 16:00 Australian Eastern Daylight Time
Change duration: 7 hours
Interruption 1: 420 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - HUGHENDEN QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 08:00End: 21/01/2021 20:00Last Update: 22/01/2021 0:00Severity: Normal
Impacted location: HUGHENDEN QLD
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 19/01/2021 08:00 Australian Eastern Daylight Time
Change end: 21/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Craigieburn, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 07:40End: 19/01/2021 08:40Last Update: 19/01/2021 19:19Severity: Emergency
Impacted location: Craigieburn, VIC
nbn has scheduled a planned outage to undertake essential remediation activity on the copper network. Copper cables will be repaired or replaced, joints will be remade and other network hardware may be replaced. Work at the site can only be performed during daylight hours due to the HSE risk. During the outage, customers will not be able to access the network.
Change start: 19/01/2021 07:40 Australian Eastern Daylight Time
Change end: 19/01/2021 08:40 Australian Eastern Daylight Time
Change duration: 1 hour
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Clunes VICSeverity: NormalStatus: CancelledStart: 19/01/2021 07:00End: 20/01/2021 19:00Last Update: 20/01/2021 18:18Severity: Normal
Impacted location: Clunes VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 19/01/2021 07:00 Australian Eastern Daylight Time
Change end: 20/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - SUNSHINE NORTH, VICSeverity: EmergencyStatus: CompleteStart: 19/01/2021 07:00End: 19/01/2021 18:00Last Update: 19/01/2021 10:10Severity: Emergency
Impacted location: SUNSHINE NORTH, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 19/01/2021 07:00 Australian Eastern Daylight Time
Change end: 19/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 11 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Nanango East, QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 21/01/2021 10:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Nanango East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 5:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 5:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Port Sorell, TASSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Port Sorell, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 6:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 6:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004833265
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Girgarre, Stanhope, Harston, Tatura, VICSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Girgarre, Stanhope, Harston, Tatura, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 6:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 6:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Apple Tree Creek, QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 06:00End: 19/01/2021 10:00Last Update: 19/01/2021 9:09Severity: Normal
Impacted location: Apple Tree Creek, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 5:00:00 AM and 19/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 06:00 Australian Eastern Daylight Time
Change end: 19/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rennies Hill, VIC & Downstream SitesSeverity: NormalStatus: CompleteStart: 19/01/2021 05:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Rennies Hill, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 19/01/2021 5:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 5:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 19/01/2021 05:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - Toowoomba City QLD 4350Severity: EmergencyStatus: CompleteStart: 19/01/2021 04:19End: 19/01/2021 06:00Last Update: 19/01/2021 4:04Severity: Emergency
Impacted location: Toowoomba City QLD 4350
nbn has scheduled a planned outage to undertake essential remediation activity on the copper network. Copper cables will be repaired or replaced, joints will be remade and other network hardware may be replaced. Work at the site can only be performed during daylight hours due to the HSE risk. During the outage, customers will not be able to access the network.
Change start: 19/01/2021 04:19 Australian Eastern Daylight Time
Change end: 19/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 1 hour 41 minutes
Interruption 1: 60 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - WASeverity: NormalStatus: CompleteStart: 19/01/2021 03:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: WA
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 15 minutes
20/01/2021 12:00:00 AM - 15 minutes (Backup)
21/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 03:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NTSeverity: NormalStatus: CompleteStart: 19/01/2021 01:30End: 21/01/2021 07:30Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: NT
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 15 minutes
20/01/2021 12:00:00 AM - 15 minutes (Backup)
21/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 01:30 Australian Eastern Daylight Time
Change end: 21/01/2021 07:30 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 19/01/2021 01:00End: 19/01/2021 07:00Last Update: 19/01/2021 4:04Severity: Normal
Impacted location: QLD
nbn has scheduled a planned outage to address capacity on the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australians with the best service possible. nbn appreciates your patience and understanding while work is performed.
Change start: 19/01/2021 01:00 Australian Eastern Daylight Time
Change end: 19/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 15 minutes
20/01/2021 12:00:00 AM - 15 minutes (Backup)
21/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 21/01/2021 06:00Last Update: 21/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 1 hr during the change window
Estimated Outage Start Time and length to Service:
19/01/2021 12:00:00 AM - 360 minutes
20/01/2021 12:00:00 AM - 360 minutes (Backup)
21/01/2021 12:00:00 AM - 360 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 21/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent MaintenanceSeverity: Urgent MaintenanceStatus: CompleteStart: 19/01/2021 00:00:00End: 19/01/2021 06:00:00Last Update: 19/01/2021 18:18Opticomm wishes to advise that there will be an urgent network maintenance affecting free WIFI services in estates in Vic. This will also affect internet at the estate Plummer st (Port Melbourne). There will be an outage for up to 15mins during the maintenance window. This is a continued effort to enhance the performance of the network.
Severity: Urgent Maintenance
Impacted Location:
Impacted Services:
Start Date: 19/01/2021 00:00:00
End Date: 19/01/2021 06:00:00 - Normal Planned Change Activity - Moreland, VICSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 19/01/2021 06:00Last Update: 19/01/2021 2:02Severity: Normal
Impacted location: Moreland, VIC
nbn has scheduled a planned outage to enable DOCSIS3.1 into the network. DOCSIS3.1 is a new technology which may improve download capacity for customers as well as improve the overall performance of the network. During this planned outage, customers will lose their connection to the network but will be automatically re-connected once the work is complete. More information about this technology is available on the nbn public website.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 30 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 19/01/2021 00:00End: 19/01/2021 06:00Last Update: 19/01/2021 5:05Severity: Normal
Impacted location: NSW
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 19/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Emergency Planned Change Activity - THORNBURY, VICSeverity: EmergencyStatus: CompleteStart: 18/01/2021 14:05End: 18/01/2021 18:00Last Update: 18/01/2021 21:21Severity: Emergency
Impacted location: THORNBURY, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 18/01/2021 14:05 Australian Eastern Daylight Time
Change end: 18/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 3 hours 55 minutes
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - SOUTH CARNARVON WASeverity: NormalStatus: CancelledStart: 18/01/2021 10:00End: 20/01/2021 22:00Last Update: 20/01/2021 20:20Severity: Normal
Impacted location: SOUTH CARNARVON WA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 18/01/2021 10:00 Australian Eastern Daylight Time
Change end: 20/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bulgarra WASeverity: NormalStatus: CompleteStart: 18/01/2021 10:00End: 18/01/2021 22:00Last Update: 19/01/2021 0:00Severity: Normal
Impacted location: Bulgarra WA
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 18/01/2021 10:00 Australian Eastern Daylight Time
Change end: 18/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - KIPPASeverity: NormalStatus: CompleteStart: 18/01/2021 10:00End: 18/01/2021 16:00Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: KIPPA
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 18/01/2021 10:00 Australian Eastern Daylight Time
Change end: 18/01/2021 16:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 360 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - RIVERHILLS QLDSeverity: NormalStatus: CompleteStart: 18/01/2021 09:00End: 18/01/2021 13:00Last Update: 18/01/2021 12:12Severity: Normal
Impacted location: RIVERHILLS QLD
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 18/01/2021 09:00 Australian Eastern Daylight Time
Change end: 18/01/2021 13:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - OBERON NSWSeverity: NormalStatus: CompleteStart: 18/01/2021 07:00End: 20/01/2021 19:00Last Update: 19/01/2021 11:11Severity: Normal
Impacted location: OBERON NSW
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 18/01/2021 07:00 Australian Eastern Daylight Time
Change end: 20/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - GROVEDALE VICSeverity: NormalStatus: CompleteStart: 18/01/2021 07:00End: 20/01/2021 19:00Last Update: 19/01/2021 13:13Severity: Normal
Impacted location: GROVEDALE VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 18/01/2021 07:00 Australian Eastern Daylight Time
Change end: 20/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 2 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Murwillumbah Hill, Dunbible, NSW&Downstream SitesSeverity: NormalStatus: CompleteStart: 18/01/2021 06:00End: 21/01/2021 09:00Last Update: 21/01/2021 19:19Severity: Normal
Impacted location: Murwillumbah Hill, Dunbible, NSW&Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 6:00:00 AM and 21/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 6:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 06:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Palmers Island, Mororo NSWSeverity: NormalStatus: CompleteStart: 18/01/2021 06:00End: 20/01/2021 09:00Last Update: 20/01/2021 19:19Severity: Normal
Impacted location: Palmers Island, Mororo NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 6:00:00 AM and 20/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 19/01/21 6:00AM
End: 19/01/21 9:00AM
Backup Day 2
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 06:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Bradford North, Bet Bet, VICSeverity: NormalStatus: CompleteStart: 18/01/2021 06:00End: 20/01/2021 09:00Last Update: 20/01/2021 19:19Severity: Normal
Impacted location: Bradford North, Bet Bet, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 6:00:00 AM and 20/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 19/01/21 6:00AM
End: 19/01/21 9:00AM
Backup Day 2
Start: 20/01/21 6:00AM
End: 20/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 06:00 Australian Eastern Daylight Time
Change end: 20/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 3 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Woolgoolga, NSW & Downstream SitesSeverity: NormalStatus: CompleteStart: 18/01/2021 05:00End: 21/01/2021 09:00Last Update: 21/01/2021 5:05Severity: Normal
Impacted location: Woolgoolga, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 5:00:00 AM and 21/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 20/01/21 5:00AM
End: 20/01/21 9:00AM
Backup Day 2
Start: 21/01/21 5:00AM
End: 21/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 18/01/2021 05:00 Australian Eastern Daylight Time
Change end: 21/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Ambergate, WASeverity: NormalStatus: CompleteStart: 18/01/2021 03:00End: 19/01/2021 12:00Last Update: 19/01/2021 19:19Severity: Normal
Impacted location: Ambergate, WA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 18/01/2021 12:00:00 AM and 19/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004832854.
Change start: 18/01/2021 03:00 Australian Eastern Daylight Time
Change end: 19/01/2021 12:00 Australian Eastern Daylight Time
Change duration: 1 day 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLD, WASeverity: NormalStatus: CompleteStart: 18/01/2021 03:00End: 18/01/2021 07:00Last Update: 18/01/2021 4:04Severity: Normal
Impacted location: QLD, WA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 18/01/2021 03:00 Australian Eastern Daylight Time
Change end: 18/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 4 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Multiple QLDSeverity: NormalStatus: CompleteStart: 18/01/2021 01:00End: 18/01/2021 07:00Last Update: 18/01/2021 3:03Severity: Normal
Impacted location: Multiple QLD
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 2 hrs 0 mins during the change window
Estimated Outage Start Time and length to Service:
18/01/2021 12:00:00 AM - 2 hrs
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 18/01/2021 01:00 Australian Eastern Daylight Time
Change end: 18/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, SASeverity: NormalStatus: CompleteStart: 18/01/2021 00:30End: 18/01/2021 06:00Last Update: 18/01/2021 4:04Severity: Normal
Impacted location: NSW, VIC, SA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 18/01/2021 00:30 Australian Eastern Daylight Time
Change end: 18/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Coffs Harbour, NSWSeverity: NormalStatus: CompleteStart: 18/01/2021 00:00End: 18/01/2021 06:00Last Update: 18/01/2021 3:03Severity: Normal
Impacted location: Coffs Harbour, NSW
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 18/01/2021 00:00 Australian Eastern Daylight Time
Change end: 18/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Palmers Island, NSWSeverity: NormalStatus: CompleteStart: 17/01/2021 00:00End: 19/01/2021 09:00Last Update: 19/01/2021 8:08Severity: Normal
Impacted location: Palmers Island, NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 17/01/2021 12:00:00 AM and 19/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 18/01/21 12:00AM
End: 18/01/21 9:00AM
Backup Day 2
Start: 19/01/21 12:00AM
End: 19/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 17/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Somerset, Doctors Rocks, TASSeverity: NormalStatus: CompleteStart: 16/01/2021 07:30End: 17/01/2021 17:30Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Somerset, Doctors Rocks, TAS
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 7:30:00 AM and 17/01/2021 05:30:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 17/01/21 7:30AM
End: 17/01/21 5:30PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 07:30 Australian Eastern Daylight Time
Change end: 17/01/2021 17:30 Australian Eastern Daylight Time
Change duration: 1 day 10 hours
Interruption 1: 600 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Maclean Lookout, NSWSeverity: NormalStatus: CompleteStart: 16/01/2021 06:00End: 17/01/2021 18:00Last Update: 17/01/2021 17:17Severity: Normal
Impacted location: Maclean Lookout, NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 17/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 720 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wolumla Town, Merimbula NSW & Downstream SitesSeverity: NormalStatus: CompleteStart: 16/01/2021 06:00End: 17/01/2021 18:00Last Update: 17/01/2021 17:17Severity: Normal
Impacted location: Wolumla Town, Merimbula NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2020 6:00:00 AM and 17/01/2020 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 17/01/20 6:00AM
End: 17/01/20 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 720 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kyabram Central, Girgarre, VIC & DownstreamSeverity: NormalStatus: CompleteStart: 16/01/2021 06:00End: 17/01/2021 18:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Kyabram Central, Girgarre, VIC & Downstream
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 6:00:00 AM and 17/01/2021 06:00:00 PM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 17/01/21 6:00AM
End: 17/01/21 6:00PM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 600 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Ulmarra, Tucabia NSWSeverity: NormalStatus: CompleteStart: 16/01/2021 00:00End: 19/01/2021 09:00Last Update: 19/01/2021 19:19Severity: Normal
Impacted location: Ulmarra, Tucabia NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 16/01/2021 12:00:00 AM and 19/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 18/01/21 12:00AM
End: 18/01/21 9:00AM
Backup Day 2
Start: 19/01/21 12:00AM
End: 19/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 16/01/2021 00:00 Australian Eastern Daylight Time
Change end: 19/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Gregory Hills, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 15/01/2021 15:15:00End: 15/01/2021 16:15:00Last Update: 15/01/2021 15:15OptiComm advises there will be urgent works carried out impacting TV services in Gregory Hills, NSW.
This will affect both Freeview and Foxtel services for up to 10 minutes during the listed outage window.
Sub tended node to Oran Park which services the estate of Gregory Hills and Central Hills Business Park
Severity: Urgent Maintenance
Impacted Location: Gregory Hills, NSW
Impacted Services: Freeview, Foxtel
Start Date: 15/01/2021 15:15:00
End Date: 15/01/2021 16:15:00 - Emergency Planned Change Activity - NORTHCOTE, VICSeverity: EmergencyStatus: CompleteStart: 15/01/2021 12:00End: 15/01/2021 18:00Last Update: 15/01/2021 14:14Severity: Emergency
Impacted location: NORTHCOTE, VIC
nbn has identified a performance issue with one or more of the impacted HFC services and will be proactively undertaking optimisation activities to resolve the issue within a prompt time frame. During this proactive maintenance, customers may have intermittent connectivity during the scheduled outage period. Most service impacting work will occur at once, however, it is possible some work will occur consecutively during the window. nbn apologises for the short notice, however, believe performing this work urgently is in the best interest of customers at this critical time.
Change start: 15/01/2021 12:00 Australian Eastern Daylight Time
Change end: 15/01/2021 18:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 180 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Cranbourne VIC Cranbourne North VICSeverity: NormalStatus: CompleteStart: 15/01/2021 11:00End: 15/01/2021 13:00Last Update: 15/01/2021 11:11Severity: Normal
Impacted location: Cranbourne VIC Cranbourne North VIC
A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.
Due to the planned interruption, nbn End Users may experience a loss of service to their phone/internet service for the duration of the outage window.
For further information related to the planned interruption, please visit your local power suppliers website.
Change start: 15/01/2021 11:00 Australian Eastern Daylight Time
Change end: 15/01/2021 13:00 Australian Eastern Daylight Time
Change duration: 2 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - LAMINGTON WASeverity: NormalStatus: CompleteStart: 15/01/2021 10:00End: 19/01/2021 22:00Last Update: 19/01/2021 15:15Severity: Normal
Impacted location: LAMINGTON WA
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 15/01/2021 10:00 Australian Eastern Daylight Time
Change end: 19/01/2021 22:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Urgent Maintenance Jordan Springs, NSWSeverity: Urgent MaintenanceStatus: CompleteStart: 15/01/2021 08:05:00End: 15/01/2021 12:30:00Last Update: 15/01/2021 11:11OptiComm wishes to advise that there is urgent maintenance being carried out at the Jordan Springs exchange. This will affect internet and phone services for customers on Bungendore Street for up 10 minutes.
[Update 08:30] - As further work is required, services to be interrupted for further 10 minutes.
[Update 09:30] - Due to unforeseen reasons further investigations are needed. There will further interruptions for 10mins.
[Update 10:20] - Testing are ongoing for further 30mins. There will be an outage for 2mins to resolve a service impacting issue within this window.
[Update 11:50am] - Urgent maintenance to be scheduled at 12:00pm - up to 30min outage - to resolve a service impacting issue.
Severity: Urgent Maintenance
Impacted Location: Jordan Springs, NSW
Impacted Services: Internet and Phone
Start Date: 15/01/2021 08:05:00
End Date: 15/01/2021 12:30:00 - Normal Planned Change Activity - Edmonton QLDSeverity: NormalStatus: CompleteStart: 15/01/2021 08:00End: 15/01/2021 20:00Last Update: 16/01/2021 0:00Severity: Normal
Impacted location: Edmonton QLD
nbn has scheduled a planned outage to repair cables and/or joints attached to this service. This work is part of a national program to maintain continuity of service on the nbn network for customers.
Change start: 15/01/2021 08:00 Australian Eastern Daylight Time
Change end: 15/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - WASeverity: NormalStatus: CompleteStart: 15/01/2021 03:00End: 15/01/2021 09:00Last Update: 15/01/2021 4:04Severity: Normal
Impacted location: WA
nbn has scheduled planned works to upgrade software at the Point Of Interconnect (POI) specific to this outage that will impact the services listed below. The software upgrade will improve performance and increase capacity at the POI.
End-customers will experience a loss of connectivity for up to 120 minutes during the change window. Service provisioning and Testing & Diagnostics will be suspended for RSPs during the outage. RSPs may continue to submit requests (Create Order), however notifications may be delayed or deferred.
Change start: 15/01/2021 03:00 Australian Eastern Daylight Time
Change end: 15/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Ambergate, WASeverity: NormalStatus: CompleteStart: 15/01/2021 02:30End: 18/01/2021 12:00Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: Ambergate, WA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 11:30:00 PM and 18/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 11:30PM
End: 17/01/21 9:00AM
Backup Day 2
Start: 17/01/21 11:30PM
End: 18/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004830738
Change start: 15/01/2021 02:30 Australian Eastern Daylight Time
Change end: 18/01/2021 12:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 570 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 15/01/2021 01:00End: 17/01/2021 07:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: QLD
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 01:00 Australian Eastern Daylight Time
Change end: 17/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Clare North, SA & Downstream SitesSeverity: NormalStatus: CompleteStart: 15/01/2021 00:30End: 20/01/2021 09:30Last Update: 20/01/2021 8:08Severity: Normal
Impacted location: Clare North, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 15/01/2021 12:00:00 AM and 20/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 19/01/21 12:00AM
End: 19/01/21 9:00AM
Backup Day 2
Start: 20/01/21 12:00AM
End: 20/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 15/01/2021 00:30 Australian Eastern Daylight Time
Change end: 20/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 5 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Wasleys, SASeverity: NormalStatus: CompleteStart: 15/01/2021 00:30End: 18/01/2021 09:30Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: Wasleys, SA
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 15/01/2021 12:00:00 AM and 18/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 12:00AM
End: 16/01/21 9:00AM
Backup Day 2
Start: 18/01/21 12:00AM
End: 18/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Please note: additional interruption days for this series of work, are available in CRQ000004831794
Change start: 15/01/2021 00:30 Australian Eastern Daylight Time
Change end: 18/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSW, VIC, SASeverity: NormalStatus: CompleteStart: 15/01/2021 00:30End: 15/01/2021 06:00Last Update: 15/01/2021 15:15Severity: Normal
Impacted location: NSW, VIC, SA
This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 0 hrs 10 mins during the change window.
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:30 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 5 hours 30 minutes
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Dunoon, Modanville NSWSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 09:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Dunoon, Modanville NSW
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 15/01/2021 12:00:00 AM and 17/01/2021 9:00:00 AM
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 12:00AM
End: 16/01/21 9:00AM
Backup Day 2
Start: 17/01/21 12:00AM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours
Interruption 1: 540 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 06:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 06:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 17/01/2021 06:00Last Update: 17/01/2021 7:07Severity: Normal
Impacted location: VIC
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 15 mins during the change window
Estimated Outage Start Time and length to Service:
15/01/2021 12:00:00 AM - 15 minutes
16/01/2021 12:00:00 AM - 15 minutes (Backup)
17/01/2021 12:00:00 AM - 15 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 17/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 15 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 15/01/2021 06:00Last Update: 15/01/2021 4:04Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to address capacity on the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australians with the best service possible. nbn appreciates your patience and understanding while work is performed.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - THORNBURY, VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 15/01/2021 06:00Last Update: 15/01/2021 7:07Severity: Normal
Impacted location: THORNBURY, VIC
nbn has scheduled a planned outage to connect new customers to the network. During the outage, existing customers will not be able to connect or use the nbn network. nbn appreciates your understanding at this time.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 5 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - VICSeverity: NormalStatus: CompleteStart: 15/01/2021 00:00End: 15/01/2021 06:00Last Update: 15/01/2021 4:04Severity: Normal
Impacted location: VIC
nbn has scheduled a planned outage to address capacity on the network. As nbn continues to connect more customers to the network, capacity is continually reviewed to provide all Australians with the best service possible. nbn appreciates your patience and understanding while work is performed.
Change start: 15/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 6 hours
Interruption 1: 120 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Buxton, VICSeverity: NormalStatus: CompleteStart: 14/01/2021 23:30End: 17/01/2021 09:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Buxton, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 11:30:00 PM and 17/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 15/01/21 11:30PM
End: 16/01/21 9:00AM
Backup Day 2
Start: 16/01/21 11:30PM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 14/01/2021 23:30 Australian Eastern Daylight Time
Change end: 17/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Harston, VIC & Downstream SitesSeverity: NormalStatus: CompleteStart: 14/01/2021 23:30End: 17/01/2021 09:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Harston, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 11:30:00 PM and 17/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 15/01/21 11:30PM
End: 16/01/21 9:00AM
Backup Day 2
Start: 16/01/21 11:30PM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 14/01/2021 23:30 Australian Eastern Daylight Time
Change end: 17/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - EMU PARK QLDSeverity: NormalStatus: CompleteStart: 14/01/2021 08:00End: 18/01/2021 20:00Last Update: 15/01/2021 11:11Severity: Normal
Impacted location: EMU PARK QLD
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 08:00 Australian Eastern Daylight Time
Change end: 18/01/2021 20:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - BERWICK VICSeverity: NormalStatus: CompleteStart: 14/01/2021 07:00End: 18/01/2021 19:00Last Update: 15/01/2021 13:13Severity: Normal
Impacted location: BERWICK VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 07:00 Australian Eastern Daylight Time
Change end: 18/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - LAVINGTON VICSeverity: NormalStatus: CompleteStart: 14/01/2021 07:00End: 18/01/2021 19:00Last Update: 18/01/2021 21:21Severity: Normal
Impacted location: LAVINGTON VIC
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 07:00 Australian Eastern Daylight Time
Change end: 18/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 4 days 12 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Charnwood ACTSeverity: NormalStatus: CompleteStart: 14/01/2021 07:00End: 15/01/2021 19:00Last Update: 15/01/2021 10:10Severity: Normal
Impacted location: Charnwood ACT
nbn is performing planned work to fix poor-performing FTTN network. During the change window, technicians will perform work on copper pairs consecutively which may take up to three days to complete in total, however customers will only be impacted once for up to 10 minutes. nbn has identified and listed the services that will, or are likely to be, impacted because they are known to be poor performing services. However, once a technician is on-site it may be possible additional poor-performing copper pairs are identified and these will be addressed at the time. As work is performed at the pillar, technicians need to attend to the site during daylight hours to ensure work is carried out safely. Please note, this planned work has been deemed as essential under the Planned Outage Reduction Plan and customers will only be impacted once for up to 10 minutes. For more information, please refer to the Operational Notice.
Change start: 14/01/2021 07:00 Australian Eastern Daylight Time
Change end: 15/01/2021 19:00 Australian Eastern Daylight Time
Change duration: 1 day 12 hours
Interruption 1: 90 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Banks Pocket East, QLDSeverity: NormalStatus: CompleteStart: 14/01/2021 06:00End: 17/01/2021 10:00Last Update: 17/01/2021 19:19Severity: Normal
Impacted location: Banks Pocket East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 14/01/2021 5:00:00 AM and 17/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 16/01/21 5:00AM
End: 16/01/21 9:00AM
Backup Day 2
Start: 17/01/21 5:00AM
End: 17/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 14/01/2021 06:00 Australian Eastern Daylight Time
Change end: 17/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - QLDSeverity: NormalStatus: CompleteStart: 14/01/2021 01:00End: 16/01/2021 07:00Last Update: 16/01/2021 10:10Severity: Normal
Impacted location: QLD
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 10 mins during the change window
Estimated Outage Start Time and length to Service:
14/01/2021 12:00:00 AM - 10 minutes
15/01/2021 12:00:00 AM - 10 minutes (Backup)
16/01/2021 12:00:00 AM - 10 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 14/01/2021 01:00 Australian Eastern Daylight Time
Change end: 16/01/2021 07:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - NSWSeverity: NormalStatus: CompleteStart: 14/01/2021 00:00End: 16/01/2021 06:00Last Update: 16/01/2021 10:10Severity: Normal
Impacted location: NSW
This notification is to let you know that NBN will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 10 mins during the change window
Estimated Outage Start Time and length to Service:
14/01/2021 12:00:00 AM - 10 minutes
15/01/2021 12:00:00 AM - 10 minutes (Backup)
16/01/2021 12:00:00 AM - 10 minutes (Backup)
If your customers would like to know why this planned work is taking place, please advise them that the activity is being performed to optimise the serviceability and performance of the Fixed Wireless network.
Change start: 14/01/2021 00:00 Australian Eastern Daylight Time
Change end: 16/01/2021 06:00 Australian Eastern Daylight Time
Change duration: 2 days 6 hours
Interruption 1: 10 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Tatura, VICSeverity: NormalStatus: CompleteStart: 13/01/2021 23:30End: 16/01/2021 09:00Last Update: 16/01/2021 19:19Severity: Normal
Impacted location: Tatura, VIC
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 13/01/2021 11:30:00 PM and 16/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 11:30PM
End: 15/01/21 9:00AM
Backup Day 2
Start: 15/01/21 11:30PM
End: 16/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 13/01/2021 23:30 Australian Eastern Daylight Time
Change end: 16/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Redridge North, QLD & Upstream SitesSeverity: NormalStatus: CompleteStart: 13/01/2021 06:00End: 16/01/2021 10:00Last Update: 16/01/2021 19:19Severity: Normal
Impacted location: Redridge North, QLD & Upstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 13/01/2021 5:00:00 AM and 16/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 15/01/21 5:00AM
End: 15/01/21 9:00AM
Backup Day 2
Start: 16/01/21 5:00AM
End: 16/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 13/01/2021 06:00 Australian Eastern Daylight Time
Change end: 16/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 3 days 4 hours
Interruption 1: 240 min
Interruption 2: 240 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Maclean East, QLDSeverity: NormalStatus: CompleteStart: 13/01/2021 06:00End: 15/01/2021 10:00Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Maclean East, QLD
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 13/01/2021 5:00:00 AM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 5:00AM
End: 14/01/21 9:00AM
Backup Day 2
Start: 15/01/21 5:00AM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 13/01/2021 06:00 Australian Eastern Daylight Time
Change end: 15/01/2021 10:00 Australian Eastern Daylight Time
Change duration: 2 days 4 hours
Interruption 1: 240 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Rushworth, VIC & Downstream SitesSeverity: NormalStatus: CompleteStart: 12/01/2021 23:30End: 15/01/2021 09:00Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Rushworth, VIC & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 12/01/2021 11:30:00 PM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 13/01/21 11:30PM
End: 14/01/21 9:00AM
Backup Day 2
Start: 14/01/21 11:30PM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 12/01/2021 23:30 Australian Eastern Daylight Time
Change end: 15/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 2 days 9 hours 30 minutes
Interruption 1: 570 min
Interruption 2: 0 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Kingscote, SA & Downstream SitesSeverity: NormalStatus: CompleteStart: 12/01/2021 06:30End: 15/01/2021 09:30Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Kingscote, SA & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 12/01/2021 6:00:00 AM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 6:00AM
End: 14/01/21 9:00AM
Backup Day 2
Start: 15/01/21 6:00AM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 12/01/2021 06:30 Australian Eastern Daylight Time
Change end: 15/01/2021 09:30 Australian Eastern Daylight Time
Change duration: 3 days 3 hours
Interruption 1: 180 min
Interruption 2: 180 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min - Normal Planned Change Activity - Elderslie, NSW & Downstream SitesSeverity: NormalStatus: CompleteStart: 12/01/2021 00:00End: 15/01/2021 09:00Last Update: 15/01/2021 19:19Severity: Normal
Impacted location: Elderslie, NSW & Downstream Sites
nbn is performing upgrades to the nbn Fixed Wireless network in this area. Between 12/01/2021 12:00:00 AM and 15/01/2021 09:00:00 AM,
services may experience intermittent interruptions on all or some of the days listed below.
To ensure the safety of technicians who may be required to climb the nbn Fixed Wireless tower, some or all of these works will be conducted during daylight hours.
Following the completion of this series of work, nbn expects an improvement to the overall performance of the Fixed Wireless network in the area, however not all customers will necessarily notice an improvement to their service. More information about Fixed Wireless upgrades is available at nbnco.com.au.
Sometimes, due to issues beyond nbns control, such as bad weather, emergencies, or unforeseen technical or safety issues, planned works may not be able to take place on the days listed. In these instances, work may also take place on the following backup days:
Backup Day 1
Start: 14/01/21 12:00AM
End: 14/01/21 9:00AM
Backup Day 2
Start: 15/01/21 12:00AM
End: 15/01/21 9:00AM
For estimated outage start times and estimated interruption times, please refer to the Change Duration table below.
Change start: 12/01/2021 00:00 Australian Eastern Daylight Time
Change end: 15/01/2021 09:00 Australian Eastern Daylight Time
Change duration: 3 days 9 hours
Interruption 1: 540 min
Interruption 2: 540 min
Interruption 3: 0 min
Interruption 4: 0 min
Interruption 5: 0 min