Help and Support

Our help desk is based in Australia

Thunderbird Mail Setup

June 26, 2019 1:03 pm

Email setup guide

Configuring Thunderbird Mail Setup

Step 1: Open the Thunderbird application.
NOTE: If this is the first time opening of Thunderbird Mail you will be directed to the new account wizard. Otherwise go to step 3.
Step1

Step 2: Under the heading “Set up an account” click “Email”
Step2

Step 3: Alternatively you can navigate to the setup wizard by opening the menu, navigating to “Options/Preferences” and selecting “Account Settings”
Step3

Step 4: Click the “Account Actions” drop down menu, and select “Add Mail Account”
Step4

Step 5: Complete Form with the following information
User Information
Your Name: {First name and Surname}
E-mail Address: {Your activ8me E-mail address}
Password: Provided by activ8me
(To change password Click Here)
Step5

Step 6: Choose POP3 and select “Manual Config”
Step6

Step 7: Within the manual configuration dialog box,

  • ensure that the “Server hostnames” for both Incoming and outgoing set to mail.activ8.net.au,
  • then configure the incoming port to 110 and the outgoing port to 587
  • SSL drop down boxes should both be set to “Autodetect”
  • Incoming Authentication drop down box should be set to “Normal password”
  • Outgoing Authentication drop down box shoudl be set to “No authentication”

Click “Re-test” to continue
(As per example screenshot)

Step7

Step 8: If all steps were completed correctly you will now notice that the “Done” button is now active and clickable.
Click “Done”.

NOTE: You may receive a warning message POP-UP about the risks of connecting to our mail servers.

  • Select the Checkbox to state that you understand the risks.
  • Click “Done” to complete the setup

The Thunderbird E-Mail client is now configured and ready to be used.

thunderbird_new_warning

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