A change to your plan price
From August & September 2026 – for nbn Fibre, nbn Fixed Wireless and Opticomm Fibre plans
It’s been quite some time since we last raised plan prices. Reluctantly, from customers’ billing cycles on-or-after 1 August 2026, the standard price of selected Activ8me plans will be increasing.
If you’re currently paying an introductory 6-month discount price, you won’t notice any price change until after your 6-month introductory price expires.
For those customers who’ve recently signed up (1 May – 9 June), we’ve delayed this price increase until the September billing cycle.
Here’s what’s changing and why.
Why this is happening
We’ve done our best to absorb nbn & Opticomm wholesale plan price rises. However, from 1 July 2026 wholesale network costs are going up again, alongside ever-increasing operational costs and the costs of running an Australian-based support team.
We don’t make these decisions lightly and appreciate nobody likes paying more for something.
However, we can’t keep absorbing price increases without affecting the service you rely on, so this adjustment brings us back into line.
What’s not changing
- Plan inclusions – same speed tier, same data limit
- No lock-in contract. You can change plans or downgrade your service without any charges.
- Australian support – same team, available seven days a week
- Your billing cycle – payment method and account details unchanged
- Introductory discount price – continues for the full 6-month introductory period
- Other account credits – any existing credits or discounts will keep applying
What’s changing
The ongoing monthly price moves up by the amounts below, depending on your plan and product.
| Product | Data Allowance | Speed Tier | Current price | New price |
|---|---|---|---|---|
| nbn Fixed Wireless | 250GB | Sonic | $59.95/mth | $64.95/mth |
| nbn Fixed Wireless | Unlimited Data | Standard 25 | $69.95/mth | $74.95/mth |
| nbn Fixed Wireless | 100GB | Plus | $64.95/mth | $69.95/mth |
| nbn Fixed Wireless | 250GB | Plus | $69.95/mth | $74.95/mth |
| nbn Fixed Wireless | Unlimited Data | Plus | $74.95/mth | $84.95/mth |
| nbn Fixed Wireless | Unlimited Data | Home Fast | $79.95/mth | $89.95/mth |
| nbn Fixed Wireless | Unlimited Data | Super Fast (legacy price) | $89.95/mth | $114.95/mth |
| nbn Fixed Wireless | Unlimited Data | Super Fast | $109.95/mth | $114.95/mth |
| nbn Fibre | Unlimited Data | Standard (12) | $59.95/mth | $64.95/mth |
| nbn Fibre | 250GB | Standard 25 | $59.95/mth | $69.95/mth |
| nbn Fibre | Unlimited Data | Standard 25 | $69.95/mth | $74.95/mth |
| nbn Fibre | Unlimited Data | Standard 50 | $74.95/mth | $84.95/mth |
| nbn Fibre | Unlimited Data | Home Fast 100 | $94.95/mth | $99.95/mth |
| nbn Fibre | Unlimited Data | Home Fast 500 | $94.95/mth | $99.95/mth |
| nbn Fibre | Unlimited Data | Hypersonic | $99.95/mth | $104.95/mth |
| nbn Fibre | Unlimited Data | Super Fast 750 | $109.95/mth | $114.95/mth |
| Opticomm Fibre/vDSL | Unlimited Data | Basic 12 | $59.95/mth | $64.95/mth |
| Opticomm Fibre/vDSL | Unlimited Data | Standard 50 | $79.95/mth | $84.95/mth |
| Opticomm Fibre/vDSL | Unlimited Data | Home Fast 100 | $99.95/mth | $104.95/mth |
| Opticomm Fibre/vDSL | Unlimited Data | Home Fast 500 | $99.95/mth | $104.95/mth |
| Opticomm Fibre/vDSL | Unlimited Data | HyperSonic | $109.95/mth | $114.95/mth |
| Other | N/A | Email-only plan | $5.00/mth | $10.00/mth |
When
1 August 2026 – most customers
Your billing date on or after this date.
1 September 2026 – customers who joined recently
If you signed up to your current plan between 1 May 2026 and 9 June 2026, your new price takes effect from your billing date on or after 1 September 2026 instead.
If you’d like to change plans
You’re not locked in. Switch to a different speed tier at no charge. You can do so online in the Member’s Area or by calling 13 22 88. Customers currently on contracted services will have their Early Termination Fee waived.
| On an introductory discount? You keep your introductory price for the full six months. The price change only applies to the ongoing price your plan rolls to after that. |
|---|
Common questions
If something below doesn’t answer your question, our team is on 13 22 88.
When does the new price actually start?
For most customers, on your first bill issued on or after 1 August 2026. If you signed up to your current plan between 1 May 2026 and 9 June 2026, it’s the first bill on or after 1 September 2026. Check your notification email – your exact effective date is shown there.
I’m in a 6-month introductory discount period – does my intro price go up?
No. Your introductory price stays exactly where it is for the full six months of your introductory period. The price change only applies to the ongoing price your plan rolls to after your introductory period ends. Nothing on your bill changes until then.
Can I switch to a cheaper plan?
Yes. To switch speed tiers, sign in to My Account (activ8me.net.au/members) or call us on 13 22 88 and the team will talk through what would suit you.
I’m finding it hard to pay my bill. What can I do?
Let us know. We have a Payment Assistance Policy and a team that can work through options with you. Read the policy at activ8me.net.au/policy/payment-assistance-policy, or call us on 13 22 88 and we’ll help you find a way through.
What stays the same?
Quite a lot. Your plan inclusions don’t change – same speed tier, same data allowance. Your support team is still based here in Australia, seven days a week. You’re still on a month-to-month contract. Your billing cycle, payment method and account details stay where they are. Any introductory discount you’re currently inside continues for the full period.
Important Details
This is a notice of variation of Activ8me’s ‘Standard Form of Agreement – Activ8me Consumer Services’, under clause 16.2. We have written to affected customers individually, providing specific information on the price change that applies to their plan. For any customers on 6-month contracts, we have waived any applicable Early Termination Fees (ETF) should they wish to cancel their service.