Outages - activ8me | nbn®, Internet & Home Phone Service Providers - activ8me | nbn®, Internet & Home Phone Service Providers

Network Status

Areas Affected Search Results
Scheduled disruptions
Unscheduled disruptions
Other disruptions
Resolved

Scheduled disruptions
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 15/09/2025 00:00:00
End Date: 15/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/09/2025 00:00:00

End: 15/09/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 12/09/2025 00:00:00
End Date: 12/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/09/2025 00:00:00

End: 12/09/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 11/09/2025 00:00:00
End Date: 11/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 11/09/2025 00:00:00

End: 11/09/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request WA

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: WA (WA)

Start Date: 10/09/2025 02:00:00
End Date: 10/09/2025 08:00:00

Status: New

Severity:

Status: New

Start: 10/09/2025 02:00:00

End: 10/09/2025 08:00:00

Last Update: 07/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 09/09/2025 00:00:00
End Date: 09/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 09/09/2025 00:00:00

End: 09/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 08/09/2025 00:00:00
End Date: 08/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 08/09/2025 00:00:00

End: 08/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 05/09/2025 00:00:00
End Date: 05/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 05/09/2025 00:00:00

End: 05/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 04/09/2025 00:00:00
End Date: 04/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 04/09/2025 00:00:00

End: 04/09/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request SA

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: SA (SA)

Start Date: 03/09/2025 00:30:00
End Date: 03/09/2025 06:30:00

Status: New

Severity:

Status: New

Start: 03/09/2025 00:30:00

End: 03/09/2025 06:30:00

Last Update: 24/07/2025 18:18
Change Request Footscray VIC

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Footscray VIC (Footscray VIC)

Start Date: 03/09/2025 00:00:00
End Date: 03/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 03/09/2025 00:00:00

End: 03/09/2025 06:00:00

Last Update: 10/08/2025 18:18
Change Request VIC - Footscray

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: VIC - Footscray (VIC - Footscray)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 10/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request HAMILTON NSW

nbn will soon be performing work on cables in your area that are associated to your service. During this work you will be unable to connect to the nbn network.

Impacted Location: HAMILTON NSW (HAMILTON NSW)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request LEPPINGTON NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: LEPPINGTON NSW (LEPPINGTON NSW)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request Paradise Point QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Paradise Point QLD (Paradise Point QLD)

Start Date: 01/09/2025 07:00:00
End Date: 05/09/2025 19:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 07:00:00

End: 05/09/2025 19:00:00

Last Update: 08/08/2025 18:18
Change Request Werribee VIC

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Werribee VIC (Werribee VIC)

Start Date: 01/09/2025 07:00:00
End Date: 05/09/2025 19:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 07:00:00

End: 05/09/2025 19:00:00

Last Update: 06/08/2025 18:18
Change Request Thornton South VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Thornton South VIC (Thornton South VIC)

Start Date: 01/09/2025 06:00:00
End Date: 02/09/2025 18:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 06:00:00

End: 02/09/2025 18:00:00

Last Update: 05/08/2025 18:18
Change Request NT SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NT SA (NT SA)

Start Date: 01/09/2025 00:30:00
End Date: 01/09/2025 06:30:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:30:00

End: 01/09/2025 06:30:00

Last Update: 06/08/2025 18:18
Change Request Mungar QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mungar QLD (Mungar QLD)

Start Date: 01/09/2025 00:00:00
End Date: 07/09/2025 18:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:00:00

End: 07/09/2025 18:00:00

Last Update: 08/08/2025 18:18
Change Request NSW VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW VIC (NSW VIC)

Start Date: 01/09/2025 00:00:00
End Date: 01/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:00:00

End: 01/09/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 01/09/2025 00:00:00
End Date: 01/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:00:00

End: 01/09/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request Newmarket QLD

nbn will soon be performing remediation work on the network in your area. During this activity you will experience a temporary service interruption and be unable to connect to the nbn network.

Impacted Location: Newmarket QLD (Newmarket QLD)

Start Date: 29/08/2025 08:00:00
End Date: 29/08/2025 11:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 08:00:00

End: 29/08/2025 11:00:00

Last Update: 07/08/2025 18:18
Change Request NSW/SA/TAS

nbn will soon be performing an upgrade on hardware in your area. During this overnight activity you will experience a brief loss of service.

Impacted Location: NSW/SA/TAS (NSW/SA/TAS)

Start Date: 29/08/2025 00:30:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:30:00

End: 29/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request CORRIMAL NSW 2518

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: CORRIMAL NSW 2518 (CORRIMAL NSW 2518)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request BALGAL BEACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: BALGAL BEACH QLD (BALGAL BEACH QLD)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request BALGAL BEACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: BALGAL BEACH QLD (BALGAL BEACH QLD)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request Eglinton WA

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Eglinton WA (Eglinton WA)

Start Date: 28/08/2025 11:00:00
End Date: 28/08/2025 14:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 11:00:00

End: 28/08/2025 14:00:00

Last Update: 10/08/2025 18:18
Change Request Kidman Park SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Kidman Park SA (Kidman Park SA)

Start Date: 28/08/2025 00:30:00
End Date: 28/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:30:00

End: 28/08/2025 06:30:00

Last Update: 01/08/2025 18:18
Change Request CORRIMAL NSW 2518

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: CORRIMAL NSW 2518 (CORRIMAL NSW 2518)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request CAMPBELLFIELD VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: CAMPBELLFIELD VIC (CAMPBELLFIELD VIC)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request VIC - Footscray

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: VIC - Footscray (VIC - Footscray)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Network Sunbury Fields

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Router replacement

· Maintenance Period: 27/08/2025 11:59 AEST to 28/08/2025 06:00 AEST

· Disruption Period: 2 Hours intermittent outage

· Affected Location and Community: ADSF SWGR

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Router replacement

· Maintenance Period: 27/08/2025 11:59 AEST to 28/08/2025 06:00 AEST

· Disruption Period: 2 Hours intermittent outage

· Affected Location and Community: ADSF SWGR

Impacted Location: Sunbury Fields (ADSF)

Start Date: 27/08/2025 23:59:00
End Date: 28/08/2025 06:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Router replacement · Maintenance Period: 27/08/2025 11:59 AEST to 28/08/2025 06:00 AEST · Disruption Period: 2 Hours intermittent outage · Affected Location and Community: ADSF SWGR

Status: Confirmed

Start: 27/08/2025 23:59:00

End: 28/08/2025 06:00:00

Last Update: 07/08/2025 1:01
Change Request Carlise WA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Carlise WA (Carlise WA)

Start Date: 27/08/2025 02:00:00
End Date: 27/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 02:00:00

End: 27/08/2025 08:00:00

Last Update: 05/08/2025 18:18
Change Request Cameron Park NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Cameron Park NSW (Cameron Park NSW)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request NSW QLD TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD TAS VIC (NSW QLD TAS VIC)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request TAS

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: TAS (TAS)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 22/07/2025 18:18
Change Request VIC - Footscray

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: VIC - Footscray (VIC - Footscray)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 17/07/2025 18:18
Change Request Kingaroy QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Kingaroy QLD (Kingaroy QLD)

Start Date: 26/08/2025 09:00:00
End Date: 26/08/2025 12:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 09:00:00

End: 26/08/2025 12:00:00

Last Update: 07/08/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 26/08/2025 02:00:00
End Date: 26/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 02:00:00

End: 26/08/2025 08:00:00

Last Update: 04/08/2025 18:18
Change Request Willunga SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Willunga SA (Willunga SA)

Start Date: 26/08/2025 00:30:00
End Date: 26/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:30:00

End: 26/08/2025 06:30:00

Last Update: 04/08/2025 18:18
Change Request Halifax QLD

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: Halifax QLD (Halifax QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request Scone NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Scone NSW (Scone NSW)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 24/07/2025 18:18
Network North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 25/08/2025 23:00:00 to 26/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 25/08/2025 23:00:00 to 26/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Impacted Location: North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island (NTHR, RPLY, BEID)

Start Date: 25/08/2025 23:00:00
End Date: 26/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Fibre joint & cable upgrade works · Maintenance Period: 25/08/2025 23:00:00 to 26/08/2025 07:00:00 · Disruption Period: 8 hours · Affected Location and Community: Multiple locations in Spring Hill

Status: Confirmed

Start: 25/08/2025 23:00:00

End: 26/08/2025 07:00:00

Last Update: 08/08/2025 4:04
Change Request Toowong QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Toowong QLD (Toowong QLD)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 04/08/2025 18:18
Change Request Yeronga QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Yeronga QLD (Yeronga QLD)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 01/08/2025 18:18
Change Request Petersham NSW

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Petersham NSW (Petersham NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 01/08/2025 18:18
Change Request St Marys NSW

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: St Marys NSW (St Marys NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 18/07/2025 18:18
Change Request Bodalla NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Bodalla NSW (Bodalla NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 17:00:00

Last Update: 08/08/2025 18:18
Change Request Potato Head NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Potato Head NSW (Potato Head NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 17:00:00

Last Update: 08/08/2025 18:18
Change Request Image Flat QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Image Flat QLD (Image Flat QLD)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 17:00:00

Last Update: 30/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 25/08/2025 02:00:00
End Date: 25/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 02:00:00

End: 25/08/2025 08:00:00

Last Update: 01/08/2025 18:18
Change Request Mungar QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mungar QLD (Mungar QLD)

Start Date: 25/08/2025 00:00:00
End Date: 31/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 31/08/2025 18:00:00

Last Update: 08/08/2025 18:18
Change Request Cranbourne East VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Cranbourne East VIC (Cranbourne East VIC)

Start Date: 25/08/2025 00:00:00
End Date: 25/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 25/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 25/08/2025 00:00:00
End Date: 25/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 25/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 25/08/2025 00:00:00
End Date: 25/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 25/08/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request LONGREACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: LONGREACH QLD (LONGREACH QLD)

Start Date: 23/08/2025 00:00:00
End Date: 23/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 23/08/2025 00:00:00

End: 23/08/2025 06:00:00

Last Update: 07/08/2025 18:18
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra
· Scope of works: planned Optic Fibre relocation/repair work

· Maintenance Period: 22/Aug/2025 23:59:00 AEST - 23/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: Homebush west NSW

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra
· Scope of works: planned Optic Fibre relocation/repair work

· Maintenance Period: 22/Aug/2025 23:59:00 AEST - 23/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: Homebush west NSW

Impacted Location:

Start Date: 22/08/2025 23:59:00
End Date: 23/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: planned Optic Fibre relocation/repair work · Maintenance Period: 22/Aug/2025 23:59:00 AEST - 23/Aug/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: Homebush west NSW

Status: Confirmed

Start: 22/08/2025 23:59:00

End: 23/08/2025 06:00:00

Last Update: 07/08/2025 1:01
Change Request NT SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NT SA (NT SA)

Start Date: 22/08/2025 00:30:00
End Date: 22/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:30:00

End: 22/08/2025 06:30:00

Last Update: 28/07/2025 18:18
Change Request LONGREACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: LONGREACH QLD (LONGREACH QLD)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 07/08/2025 18:18
Network

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Migration

· Maintenance Period: 22/08/2025 00:00 to 06:00 AEST

· Disruption Period: 30 minutes

· Affected Community: ANXA (Bowen Hills), SODA (South Brisbane), ESTQ (Biggera Waters), HTSC (Harristown), RVUE (Robina), GSTG (Upper Coomera), SCEL (Carrara), ECOV (Currumbin Valley)

Thanks,
Opticomm

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Migration

· Maintenance Period: 22/08/2025 00:00 to 06:00 AEST

· Disruption Period: 30 minutes

· Affected Community: ANXA (Bowen Hills), SODA (South Brisbane), ESTQ (Biggera Waters), HTSC (Harristown), RVUE (Robina), GSTG (Upper Coomera), SCEL (Carrara), ECOV (Currumbin Valley)

Thanks,
Opticomm

Impacted Location:

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Backhaul Migration · Maintenance Period: 22/08/2025 00:00 to 06:00 AEST · Disruption Period: 30 minutes · Affected Community: ANXA (Bowen Hills), SODA (South Brisbane), ESTQ (Biggera Waters), HTSC (Harristown), RVUE (Robina), GSTG (Upper Coomera), SCEL (Carrara), ECOV (Currumbin Valley) Thanks, Opticomm

Status: Confirmed

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 06/08/2025 23:23
Network

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at PAGE and ALLM in Pagewood, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at PAGE and ALLM in Pagewood, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location:

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at PAGE and ALLM in Pagewood, NSW. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Confirmed

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 06/08/2025 1:01
Change Request MILDURA VIC 3500

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: MILDURA VIC 3500 (MILDURA VIC 3500)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request NSW

nbn will soon be performing work on the services in your area. On this date you will experience a brief overnight outage while the activity is underway.

Impacted Location: NSW (NSW)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request NSW TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW TAS VIC (NSW TAS VIC)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 23/07/2025 18:18
Network Evergreen Waters

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre Change - 3rd Party Relocation RELOCATE CABLE

· Maintenance Period: 21/08/2025 23:59:59 to 22/08/2025 06:59:59

· Disruption Period: 7 hours

· Affected Location and Community: Jackass Flats

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre Change - 3rd Party Relocation RELOCATE CABLE

· Maintenance Period: 21/08/2025 23:59:59 to 22/08/2025 06:59:59

· Disruption Period: 7 hours

· Affected Location and Community: Jackass Flats

Impacted Location: Evergreen Waters (EGWT)

Start Date: 21/08/2025 23:59:00
End Date: 22/08/2025 06:59:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Fibre Change - 3rd Party Relocation RELOCATE CABLE · Maintenance Period: 21/08/2025 23:59:59 to 22/08/2025 06:59:59 · Disruption Period: 7 hours · Affected Location and Community: Jackass Flats

Status: Confirmed

Start: 21/08/2025 23:59:00

End: 22/08/2025 06:59:00

Last Update: 06/08/2025 7:07
Change Request IVANHOE VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: IVANHOE VIC (IVANHOE VIC)

Start Date: 21/08/2025 07:30:00
End Date: 21/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 07:30:00

End: 21/08/2025 17:00:00

Last Update: 09/08/2025 18:18
Change Request Toolamba VIC

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Toolamba VIC (Toolamba VIC)

Start Date: 21/08/2025 07:00:00
End Date: 22/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 07:00:00

End: 22/08/2025 19:00:00

Last Update: 31/07/2025 18:18
Change Request Fargunyah NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Fargunyah NSW (Fargunyah NSW)

Start Date: 21/08/2025 06:00:00
End Date: 30/08/2025 20:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 06:00:00

End: 30/08/2025 20:00:00

Last Update: 29/07/2025 18:18
Change Request Elwood VIC

nbn will soon be performing work in your area. During this activity you will temporarily be unable to connect to the nbn network. For safety reasons this work needs to be conducted during the day.

Impacted Location: Elwood VIC (Elwood VIC)

Start Date: 21/08/2025 06:00:00
End Date: 21/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 06:00:00

End: 21/08/2025 18:00:00

Last Update: 21/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 21/08/2025 02:00:00
End Date: 21/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 02:00:00

End: 21/08/2025 08:00:00

Last Update: 28/07/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 00:00:00

End: 21/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request FLEMINGTON VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: FLEMINGTON VIC (FLEMINGTON VIC)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 00:00:00

End: 21/08/2025 06:00:00

Last Update: 22/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 00:00:00

End: 21/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network Ingenia Lara Lifestyle

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 20/Aug/2025 23:59:00 AEST - 21/Aug/2025 06:00:00 AEST

· Disruption Period: 1 hour

· Affected Location and Community: INLA

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 20/Aug/2025 23:59:00 AEST - 21/Aug/2025 06:00:00 AEST

· Disruption Period: 1 hour

· Affected Location and Community: INLA

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 20/08/2025 23:59:00
End Date: 21/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Fibre relocation/repair work · Maintenance Period: 20/Aug/2025 23:59:00 AEST - 21/Aug/2025 06:00:00 AEST · Disruption Period: 1 hour · Affected Location and Community: INLA

Status: Confirmed

Start: 20/08/2025 23:59:00

End: 21/08/2025 06:00:00

Last Update: 28/07/2025 21:21
Change Request Nowra Hill North NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Nowra Hill North NSW (Nowra Hill North NSW)

Start Date: 20/08/2025 08:00:00
End Date: 28/08/2025 20:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 08:00:00

End: 28/08/2025 20:00:00

Last Update: 05/08/2025 18:18
Change Request Fairy Hill - QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Fairy Hill - QLD (Fairy Hill - QLD)

Start Date: 20/08/2025 08:00:00
End Date: 21/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 08:00:00

End: 21/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request Preston VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Preston VIC (Preston VIC)

Start Date: 20/08/2025 08:00:00
End Date: 20/08/2025 11:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 08:00:00

End: 20/08/2025 11:00:00

Last Update: 01/08/2025 18:18
Change Request SANDGATE QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: SANDGATE QLD (SANDGATE QLD)

Start Date: 20/08/2025 07:00:00
End Date: 26/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 07:00:00

End: 26/08/2025 19:00:00

Last Update: 18/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 20/08/2025 02:00:00
End Date: 20/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 02:00:00

End: 20/08/2025 08:00:00

Last Update: 28/07/2025 18:18
Change Request Beverley SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Beverley SA (Beverley SA)

Start Date: 20/08/2025 00:30:00
End Date: 20/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:30:00

End: 20/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Change Request National

nbn will soon be performing work on the network in your area. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: National (National)

Start Date: 20/08/2025 00:30:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:30:00

End: 20/08/2025 06:00:00

Last Update: 03/07/2025 18:18
Change Request Mt Read TAS

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mt Read TAS (Mt Read TAS)

Start Date: 20/08/2025 00:00:00
End Date: 22/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 22/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request Invermay VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Invermay VIC (Invermay VIC)

Start Date: 20/08/2025 00:00:00
End Date: 21/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 21/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request Waratah West TAS

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Waratah West TAS (Waratah West TAS)

Start Date: 20/08/2025 00:00:00
End Date: 21/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 21/08/2025 18:00:00

Last Update: 31/07/2025 18:18
Change Request Greensborough 3088 VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough 3088 VIC (Greensborough 3088 VIC)

Start Date: 20/08/2025 00:00:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 20/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request NSW TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW TAS VIC (NSW TAS VIC)

Start Date: 20/08/2025 00:00:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 20/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 20/08/2025 00:00:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 20/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 19/Aug/2025 23:59:00 AEST - 20/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 19/Aug/2025 23:59:00 AEST - 20/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Impacted Location:

Start Date: 19/08/2025 23:59:00
End Date: 20/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned Optic Fibre relocation/repair work · Maintenance Period: 19/Aug/2025 23:59:00 AEST - 20/Aug/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: TRIN

Status: Confirmed

Start: 19/08/2025 23:59:00

End: 20/08/2025 06:00:00

Last Update: 28/07/2025 21:21
Change Request Koongamia WA

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: Koongamia WA (Koongamia WA)

Start Date: 19/08/2025 11:00:00
End Date: 21/08/2025 20:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 11:00:00

End: 21/08/2025 20:00:00

Last Update: 28/07/2025 18:18
Change Request Chillingham NSW Uki NSW Zara NSW

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Chillingham NSW Uki NSW Zara NSW (Chillingham NSW Uki NSW Zara NSW)

Start Date: 19/08/2025 09:00:00
End Date: 19/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 09:00:00

End: 19/08/2025 17:00:00

Last Update: 29/07/2025 18:18
Change Request Casino - QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Casino - QLD (Casino - QLD)

Start Date: 19/08/2025 08:00:00
End Date: 20/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 08:00:00

End: 20/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request Eastern View VIC

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: Eastern View VIC (Eastern View VIC)

Start Date: 19/08/2025 08:00:00
End Date: 19/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 08:00:00

End: 19/08/2025 17:00:00

Last Update: 28/07/2025 18:18
Network

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Upgrade of network equipment

· Maintenance Period: 19/08/2025 08:00 - 19/08/2025 16:00

· Disruption Period: Rolling 60 minute disruption per service

· Affected Location and Community: Aureus, NSW (ASSH), Aureus - Townhouses, NSW (ASST)

Thank you,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Upgrade of network equipment

· Maintenance Period: 19/08/2025 08:00 - 19/08/2025 16:00

· Disruption Period: Rolling 60 minute disruption per service

· Affected Location and Community: Aureus, NSW (ASSH), Aureus - Townhouses, NSW (ASST)

Thank you,
Opticomm NOC

Impacted Location:

Start Date: 19/08/2025 08:00:00
End Date: 19/08/2025 16:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Upgrade of network equipment · Maintenance Period: 19/08/2025 08:00 - 19/08/2025 16:00 · Disruption Period: Rolling 60 minute disruption per service · Affected Location and Community: Aureus, NSW (ASSH), Aureus - Townhouses, NSW (ASST) Thank you, Opticomm NOC

Status: Confirmed

Start: 19/08/2025 08:00:00

End: 19/08/2025 16:00:00

Last Update: 01/08/2025 3:03
Change Request Parkville South NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Parkville South NSW (Parkville South NSW)

Start Date: 19/08/2025 07:00:00
End Date: 22/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 07:00:00

End: 22/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network. This work will be completed during the standard maintenance window.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 19/08/2025 02:00:00
End Date: 19/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 02:00:00

End: 19/08/2025 08:00:00

Last Update: 01/08/2025 18:18
Change Request YORK WA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: YORK WA (YORK WA)

Start Date: 19/08/2025 02:00:00
End Date: 19/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 02:00:00

End: 19/08/2025 08:00:00

Last Update: 25/07/2025 18:18
Change Request SA

nbn will soon be performing work on the services in your area. On this date you will experience a brief overnight outage while the activity is underway.

Impacted Location: SA (SA)

Start Date: 19/08/2025 00:30:00
End Date: 19/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:30:00

End: 19/08/2025 06:30:00

Last Update: 31/07/2025 18:18
Change Request SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 19/08/2025 00:30:00
End Date: 19/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:30:00

End: 19/08/2025 06:30:00

Last Update: 28/07/2025 18:18
Change Request Beverley SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Beverley SA (Beverley SA)

Start Date: 19/08/2025 00:30:00
End Date: 19/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:30:00

End: 19/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Change Request Birchip VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Birchip VIC (Birchip VIC)

Start Date: 19/08/2025 00:00:00
End Date: 20/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 20/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request Berwick VIC 3806

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Berwick VIC 3806 (Berwick VIC 3806)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request Parkside SA

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Parkside SA (Parkside SA)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request Greensborough VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request QLD NSW VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD NSW VIC (QLD NSW VIC)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 18/Aug/2025 23:59:00 AEST - 19/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 18/Aug/2025 23:59:00 AEST - 19/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Impacted Location:

Start Date: 18/08/2025 23:59:00
End Date: 19/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned Optic Fibre relocation/repair work · Maintenance Period: 18/Aug/2025 23:59:00 AEST - 19/Aug/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: TRIN

Status: Confirmed

Start: 18/08/2025 23:59:00

End: 19/08/2025 06:00:00

Last Update: 28/07/2025 22:22
Change Request Casino

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Casino (Casino)

Start Date: 18/08/2025 08:00:00
End Date: 19/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 08:00:00

End: 19/08/2025 17:00:00

Last Update: 01/08/2025 18:18
Change Request Yeronga QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Yeronga QLD (Yeronga QLD)

Start Date: 18/08/2025 07:00:00
End Date: 22/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 07:00:00

End: 22/08/2025 19:00:00

Last Update: 30/07/2025 18:18
Change Request Petersham NSW

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Petersham NSW (Petersham NSW)

Start Date: 18/08/2025 07:00:00
End Date: 22/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 07:00:00

End: 22/08/2025 19:00:00

Last Update: 24/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 18/08/2025 02:00:00
End Date: 18/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 02:00:00

End: 18/08/2025 08:00:00

Last Update: 28/07/2025 18:18
Change Request ACT NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: ACT NSW QLD VIC (ACT NSW QLD VIC)

Start Date: 18/08/2025 00:00:00
End Date: 18/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 00:00:00

End: 18/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 18/08/2025 00:00:00
End Date: 18/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 00:00:00

End: 18/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 15/08/2025 02:00:00
End Date: 15/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 02:00:00

End: 15/08/2025 08:00:00

Last Update: 18/07/2025 18:18
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 15/08/2025 02:00:00
End Date: 15/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 02:00:00

End: 15/08/2025 08:00:00

Last Update: 11/07/2025 18:18
Change Request Elliot Heads QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Elliot Heads QLD (Elliot Heads QLD)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request MOUNT ISA QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOUNT ISA QLD (MOUNT ISA QLD)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request Greensborough VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 29/07/2025 18:18
Change Request ACT NSW QLD TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: ACT NSW QLD TAS VIC (ACT NSW QLD TAS VIC)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network Aurora, Amber, University Hill, Rathdowne, Chancellor, Arramont, YarraBend, Princeton Rise, St. Claire, Mason Quarter, Yarrabend, 33 Janefield Drive

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Permanent repair for cable break

· Maintenance Period: 14/08/2025 23:59:00 to 15/08/2025 07:00:00 AEST

· Disruption Period: 7 hours

· Affected Location and Community: Multiple communities across VIC

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Permanent repair for cable break

· Maintenance Period: 14/08/2025 23:59:00 to 15/08/2025 07:00:00 AEST

· Disruption Period: 7 hours

· Affected Location and Community: Multiple communities across VIC

Impacted Location: Aurora, Amber, University Hill, Rathdowne, Chancellor, Arramont, YarraBend, Princeton Rise, St. Claire, Mason Quarter, Yarrabend, 33 Janefield Drive (AURA, RATH, UNHI, ARRA, YABD, MSQR)

Start Date: 14/08/2025 23:59:00
End Date: 15/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Permanent repair for cable break · Maintenance Period: 14/08/2025 23:59:00 to 15/08/2025 07:00:00 AEST · Disruption Period: 7 hours · Affected Location and Community: Multiple communities across VIC

Status: Confirmed

Start: 14/08/2025 23:59:00

End: 15/08/2025 07:00:00

Last Update: 29/07/2025 7:07
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 14/Aug/2025 23:59:00 AEST - 15/Aug/2025 06:00:00 AEST

· Disruption Period: 5 hours

· Affected Location and Community: TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 14/Aug/2025 23:59:00 AEST - 15/Aug/2025 06:00:00 AEST

· Disruption Period: 5 hours

· Affected Location and Community: TRIN

Impacted Location:

Start Date: 14/08/2025 23:59:00
End Date: 15/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned Optic Fibre relocation/repair work · Maintenance Period: 14/Aug/2025 23:59:00 AEST - 15/Aug/2025 06:00:00 AEST · Disruption Period: 5 hours · Affected Location and Community: TRIN

Status: Confirmed

Start: 14/08/2025 23:59:00

End: 15/08/2025 06:00:00

Last Update: 28/07/2025 22:22
Change Request Katanning WA

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Katanning WA (Katanning WA)

Start Date: 14/08/2025 02:00:00
End Date: 14/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 02:00:00

End: 14/08/2025 08:00:00

Last Update: 07/07/2025 18:18
Change Request Plympton SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Plympton SA (Plympton SA)

Start Date: 14/08/2025 00:30:00
End Date: 14/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:30:00

End: 14/08/2025 06:30:00

Last Update: 30/07/2025 18:18
Change Request SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 14/08/2025 00:30:00
End Date: 14/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:30:00

End: 14/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Change Request Burdell QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Burdell QLD (Burdell QLD)

Start Date: 14/08/2025 00:01:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:01:00

End: 14/08/2025 06:00:00

Last Update: 23/07/2025 18:18
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request MOUNT ISA QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOUNT ISA QLD (MOUNT ISA QLD)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request Nowra NSW

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Nowra NSW (Nowra NSW)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Standard Planned Change Activity - IVANHOE, VIC

Severity: Standard

Impacted location: IVANHOE, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 13/08/2025 10:30 Australian Eastern Standard Time

Change end: 13/08/2025 17:30 Australian Eastern Standard Time

Change duration: 7 hours

Interruption 1: 420 min

Estimated Time 1: 13/08/2025 at 10:30 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 13/08/2025 10:30

End: 13/08/2025 17:30

Last Update: 11/08/2025 0:00
Change Request Katanning WA

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Katanning WA (Katanning WA)

Start Date: 13/08/2025 02:00:00
End Date: 13/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 02:00:00

End: 13/08/2025 08:00:00

Last Update: 07/07/2025 18:18
Change Request SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 13/08/2025 00:30:00
End Date: 13/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:30:00

End: 13/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Normal Planned Change Activity - LIGHTNING RIDGE, NSW

Severity: Normal

Impacted location: LIGHTNING RIDGE, NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 13/08/2025 00:00 Australian Eastern Standard Time

Change end: 13/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 13/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 13/08/2025 00:00

End: 13/08/2025 06:00

Last Update: 10/08/2025 14:14
Change Request Kallangur QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Kallangur QLD (Kallangur QLD)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request Nowra NSW

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Nowra NSW (Nowra NSW)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 07/07/2025 18:18
Network Silkari MDU

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Upgrade

· Maintenance Period: 13/08/2025 00:00 to 01:00 AEST

· Disruption Period: 15 minutes

· Affected Community: Silkari (SILK), Precinct 45 (GRBM)

Thanks,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Upgrade

· Maintenance Period: 13/08/2025 00:00 to 01:00 AEST

· Disruption Period: 15 minutes

· Affected Community: Silkari (SILK), Precinct 45 (GRBM)

Thanks,
Opticomm NOC

Impacted Location: Silkari MDU (SILK)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 01:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Backhaul Upgrade · Maintenance Period: 13/08/2025 00:00 to 01:00 AEST · Disruption Period: 15 minutes · Affected Community: Silkari (SILK), Precinct 45 (GRBM) Thanks, Opticomm NOC

Status: Confirmed

Start: 13/08/2025 00:00:00

End: 13/08/2025 01:00:00

Last Update: 27/07/2025 23:23
Change Request MAGILL SA

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: MAGILL SA (MAGILL SA)

Start Date: 12/08/2025 21:30:00
End Date: 13/08/2025 05:30:00

Status: New

Severity:

Status: New

Start: 12/08/2025 21:30:00

End: 13/08/2025 05:30:00

Last Update: 10/08/2025 18:18
Network Honeywood

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment upgrade

· Maintenance Period: 8:00am - 4:00pm AWST

· Disruption Period: Up to 60 minutes per service

· Affected Location and Community: Honeywood, WA (HNYA, HNYW, HYWD) Wandi South (WNDI)

Thanks,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment upgrade

· Maintenance Period: 8:00am - 4:00pm AWST

· Disruption Period: Up to 60 minutes per service

· Affected Location and Community: Honeywood, WA (HNYA, HNYW, HYWD) Wandi South (WNDI)

Thanks,
Opticomm NOC

Impacted Location: Honeywood (HNYW)

Start Date: 12/08/2025 10:00:00
End Date: 12/08/2025 18:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Network equipment upgrade · Maintenance Period: 8:00am - 4:00pm AWST · Disruption Period: Up to 60 minutes per service · Affected Location and Community: Honeywood, WA (HNYA, HNYW, HYWD) Wandi South (WNDI) Thanks, Opticomm NOC

Status: Confirmed

Start: 12/08/2025 10:00:00

End: 12/08/2025 18:00:00

Last Update: 29/07/2025 0:00
Change Request BOX HILL VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: BOX HILL VIC (BOX HILL VIC)

Start Date: 12/08/2025 10:00:00
End Date: 12/08/2025 16:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 10:00:00

End: 12/08/2025 16:00:00

Last Update: 10/08/2025 18:18
Standard Planned Change Activity - Bicheno, TAS

Severity: Standard

Impacted location: Bicheno, TAS

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 12/08/2025 08:00 Australian Eastern Standard Time

Change end: 12/08/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 180 min

Estimated Time 1: 12/08/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 12/08/2025 08:00

End: 12/08/2025 17:00

Last Update: 09/08/2025 22:22
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 12/08/2025 02:00:00
End Date: 12/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 02:00:00

End: 12/08/2025 08:00:00

Last Update: 18/07/2025 18:18
Change Request Katanning WA

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Katanning WA (Katanning WA)

Start Date: 12/08/2025 02:00:00
End Date: 12/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 02:00:00

End: 12/08/2025 08:00:00

Last Update: 08/07/2025 18:18
Change Request NSW and QLD

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity you will temporarily be unable to access the network.

Impacted Location: NSW and QLD (NSW and QLD)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request ATHERTON QLD

nbn will soon be performing upgrade work on the network. During this overnight activity you may be unable to establish a connection to the nbn network.

Impacted Location: ATHERTON QLD (ATHERTON QLD)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request NSW QLD

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD (NSW QLD)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request DEVONPORT TAS

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: DEVONPORT TAS (DEVONPORT TAS)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 17/07/2025 18:18
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 08/07/2025 18:18
Change Request Ardmona VIC

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Ardmona VIC (Ardmona VIC)

Start Date: 11/08/2025 08:00:00
End Date: 15/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 08:00:00

End: 15/08/2025 18:00:00

Last Update: 24/07/2025 18:18
Change Request NSW

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: NSW (NSW)

Start Date: 11/08/2025 08:00:00
End Date: 12/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 08:00:00

End: 12/08/2025 17:00:00

Last Update: 24/07/2025 18:18
Change Request Buchan Buchan South

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Buchan Buchan South (Buchan Buchan South)

Start Date: 11/08/2025 08:00:00
End Date: 12/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 08:00:00

End: 12/08/2025 17:00:00

Last Update: 16/07/2025 18:18
Change Request Montville QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Montville QLD (Montville QLD)

Start Date: 11/08/2025 07:00:00
End Date: 18/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 18/08/2025 17:00:00

Last Update: 15/07/2025 18:18
Change Request Cottonvale QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Cottonvale QLD (Cottonvale QLD)

Start Date: 11/08/2025 07:00:00
End Date: 18/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 18/08/2025 17:00:00

Last Update: 15/07/2025 18:18
Change Request Cooloolabin QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Cooloolabin QLD (Cooloolabin QLD)

Start Date: 11/08/2025 07:00:00
End Date: 18/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 18/08/2025 17:00:00

Last Update: 15/07/2025 18:18
Change Request Browns Plains QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Browns Plains QLD (Browns Plains QLD)

Start Date: 11/08/2025 07:00:00
End Date: 15/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 15/08/2025 19:00:00

Last Update: 14/07/2025 18:18
Change Request Anstey Hill SA

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Anstey Hill SA (Anstey Hill SA)

Start Date: 11/08/2025 00:30:00
End Date: 12/08/2025 18:30:00

Status: New

Severity:

Status: New

Start: 11/08/2025 00:30:00

End: 12/08/2025 18:30:00

Last Update: 25/07/2025 18:18
Expedited Planned Change Activity - National

Severity: Expedited

Impacted location: National

nbn will shortly be performing work on the Satellite network. You will not be able to access or browse the nbn network during the interruption.

Change start: 11/08/2025 00:00 Australian Eastern Standard Time

Change end: 11/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 11/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 11/08/2025 00:00

End: 11/08/2025 06:00

Last Update: 08/08/2025 14:14
Network Iskia, The Griffin

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Splice and Cable Relocate

· Maintenance Period: 08/08/2025 23:59:00 to 09/08/2025 07:00:00

· Disruption Period: 7 hours

· Affected Location and Community: ISKI GRIF

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Splice and Cable Relocate

· Maintenance Period: 08/08/2025 23:59:00 to 09/08/2025 07:00:00

· Disruption Period: 7 hours

· Affected Location and Community: ISKI GRIF

Impacted Location: Iskia, The Griffin (ISKI, GRIF)

Start Date: 08/08/2025 23:59:00
End Date: 09/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Splice and Cable Relocate · Maintenance Period: 08/08/2025 23:59:00 to 09/08/2025 07:00:00 · Disruption Period: 7 hours · Affected Location and Community: ISKI GRIF

Status: Confirmed

Start: 08/08/2025 23:59:00

End: 09/08/2025 07:00:00

Last Update: 08/08/2025 14:14
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 6 hrs 0 mins during the change window

Change start: 08/08/2025 02:00 Australian Eastern Standard Time

Change end: 08/08/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 08/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 08/08/2025 02:00

End: 08/08/2025 08:00

Last Update: 05/08/2025 16:16
Emergency Planned Change Activity - Dungog NSW

Severity: Emergency

Impacted location: Dungog NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 08/08/2025 00:00 Australian Eastern Standard Time

Change end: 08/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 08/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 08/08/2025 00:00

End: 08/08/2025 06:00

Last Update: 07/08/2025 13:13
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 08/08/2025 00:00 Australian Eastern Standard Time

Change end: 08/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 08/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 08/08/2025 00:00

End: 08/08/2025 06:00

Last Update: 05/08/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 07/08/2025 00:00 Australian Eastern Standard Time

Change end: 07/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 07/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 07/08/2025 00:00

End: 07/08/2025 06:00

Last Update: 04/08/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 06/08/2025 00:00 Australian Eastern Standard Time

Change end: 06/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 06/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 06/08/2025 00:00

End: 06/08/2025 06:00

Last Update: 03/08/2025 14:14
Emergency Planned Change Activity - Dungog NSW

Severity: Emergency

Impacted location: Dungog NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 05/08/2025 11:10 Australian Eastern Standard Time

Change end: 05/08/2025 15:30 Australian Eastern Standard Time

Change duration: 4 hours 20 minutes

Interruption 1: 120 min

Estimated Time 1: 05/08/2025 at 11:10 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 05/08/2025 11:10

End: 05/08/2025 15:30

Last Update: 05/08/2025 1:01
Network Ingenia Lara Lifestyle

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment restart (or) replacement

· Maintenance Period: 10:00am - 2:00pm AEST

· Disruption Period: Up to 30 minutes per service

· Affected Location and Community: Ingenia Lara Lifestyle,INLA
Thanks,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment restart (or) replacement

· Maintenance Period: 10:00am - 2:00pm AEST

· Disruption Period: Up to 30 minutes per service

· Affected Location and Community: Ingenia Lara Lifestyle,INLA
Thanks,
Opticomm NOC

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 05/08/2025 10:15:00
End Date: 05/08/2025 14:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Network equipment restart (or) replacement · Maintenance Period: 10:00am - 2:00pm AEST · Disruption Period: Up to 30 minutes per service · Affected Location and Community: Ingenia Lara Lifestyle,INLA Thanks, Opticomm NOC

Status: Confirmed

Start: 05/08/2025 10:15:00

End: 05/08/2025 14:00:00

Last Update: 05/08/2025 0:00
Standard Planned Change Activity - New Auckland, QLD

Severity: Standard

Impacted location: New Auckland, QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 05/08/2025 08:00 Australian Eastern Standard Time

Change end: 05/08/2025 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 05/08/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 05/08/2025 08:00

End: 05/08/2025 11:00

Last Update: 02/08/2025 22:22
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 05/08/2025 00:00 Australian Eastern Standard Time

Change end: 05/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 05/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 05/08/2025 00:00

End: 05/08/2025 06:00

Last Update: 02/08/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 04/08/2025 00:00 Australian Eastern Standard Time

Change end: 04/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 04/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 04/08/2025 00:00

End: 04/08/2025 06:00

Last Update: 01/08/2025 14:14
Normal Planned Change Activity - Kelso QLD 4815

Severity: Normal

Impacted location: Kelso QLD 4815

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 01/08/2025 00:00 Australian Eastern Standard Time

Change end: 01/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 01/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 01/08/2025 00:00

End: 01/08/2025 06:00

Last Update: 29/07/2025 14:14
Emergency Planned Change Activity - Saddleback Mountain and Jindera, NSW

Severity: Emergency

Impacted location: Saddleback Mountain and Jindera, NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 01/08/2025 00:00 Australian Eastern Standard Time

Change end: 01/08/2025 02:00 Australian Eastern Standard Time

Change duration: 2 hours

Interruption 1: 20 min

Estimated Time 1: 01/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 01/08/2025 00:00

End: 01/08/2025 02:00

Last Update: 31/07/2025 13:13
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned network maintenance

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 2 hours

· Affected Location and Community: ASSH ASST

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned network maintenance

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 2 hours

· Affected Location and Community: ASSH ASST

Impacted Location:

Start Date: 31/07/2025 23:59:00
End Date: 01/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned network maintenance · Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST · Disruption Period: 2 hours · Affected Location and Community: ASSH ASST

Status: Confirmed

Start: 31/07/2025 23:59:00

End: 01/08/2025 06:00:00

Last Update: 31/07/2025 14:14
Standard Planned Change Activity - PRESTON, VIC

Severity: Standard

Impacted location: PRESTON, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 31/07/2025 07:30 Australian Eastern Standard Time

Change end: 31/07/2025 17:30 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 600 min

Estimated Time 1: 31/07/2025 at 07:30 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 31/07/2025 07:30

End: 31/07/2025 17:30

Last Update: 28/07/2025 22:22
Expedited Planned Change Activity - Babinda, QLD

Severity: Expedited

Impacted location: Babinda, QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 31/07/2025 05:00 Australian Eastern Standard Time

Change end: 31/07/2025 08:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 31/07/2025 at 05:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 31/07/2025 05:00

End: 31/07/2025 08:00

Last Update: 29/07/2025 5:05
Normal Planned Change Activity - NSW

Severity: Normal

Impacted location: NSW

nbn will soon be performing an upgrade to software on the network. During this overnight activity, you will briefly be unable to connect to the nbn network.

Change start: 31/07/2025 00:00 Australian Eastern Standard Time

Change end: 31/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 31/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 31/07/2025 00:00

End: 31/07/2025 06:00

Last Update: 28/07/2025 14:14
Standard Planned Change Activity - IVANHOE, VIC

Severity: Standard

Impacted location: IVANHOE, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 29/07/2025 07:30 Australian Eastern Standard Time

Change end: 29/07/2025 16:30 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 540 min

Estimated Time 1: 29/07/2025 at 07:30 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 29/07/2025 07:30

End: 29/07/2025 16:30

Last Update: 26/07/2025 22:22
Expedited Planned Change Activity - Maclean, NSW

Severity: Expedited

Impacted location: Maclean, NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 29/07/2025 07:00 Australian Eastern Standard Time

Change end: 29/07/2025 12:00 Australian Eastern Standard Time

Change duration: 5 hours

Interruption 1: 240 min

Estimated Time 1: 29/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 29/07/2025 07:00

End: 29/07/2025 12:00

Last Update: 28/07/2025 5:05
Emergency Planned Change Activity - Nhulunbuy &Jabiru NT

Severity: Emergency

Impacted location: Nhulunbuy &Jabiru NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 29/07/2025 00:30 Australian Eastern Standard Time

Change end: 30/07/2025 06:30 Australian Eastern Standard Time

Change duration: 1 day 6 hours

Interruption 1: 360 min

Estimated Time 1: 29/07/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 29/07/2025 00:30

End: 30/07/2025 06:30

Last Update: 27/07/2025 21:21
Emergency Planned Change Activity - VIC

Severity: Emergency

Impacted location: VIC

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 26/07/2025 00:00 Australian Eastern Standard Time

Change end: 26/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 26/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 26/07/2025 00:00

End: 26/07/2025 06:00

Last Update: 25/07/2025 7:07
Emergency Planned Change Activity - Halls Creek WA

Severity: Emergency

Impacted location: Halls Creek WA

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 25/07/2025 02:41 Australian Eastern Standard Time

Change end: 25/07/2025 05:41 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 25/07/2025 at 02:41 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 25/07/2025 02:41

End: 25/07/2025 05:41

Last Update: 24/07/2025 16:16
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 25/07/2025 00:00 Australian Eastern Standard Time

Change end: 25/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 25/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 25/07/2025 00:00

End: 25/07/2025 06:00

Last Update: 22/07/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 25/07/2025 00:00 Australian Eastern Standard Time

Change end: 25/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 25/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 25/07/2025 00:00

End: 25/07/2025 06:00

Last Update: 22/07/2025 14:14
Expedited Planned Change Activity - Merrijig

Severity: Expedited

Impacted location: Merrijig

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 24/07/2025 08:00 Australian Eastern Standard Time

Change end: 24/07/2025 18:00 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 10 min

Estimated Time 1: 24/07/2025 at 09:00 Australian Eastern Standard Time

Interruption 2: 10 min

Estimated Time 2: 24/07/2025 at 11:00 Australian Eastern Standard Time

Interruption 3: 10 min

Estimated Time 3: 24/07/2025 at 13:00 Australian Eastern Standard Time

Interruption 4: 10 min

Estimated Time 4: 24/07/2025 at 16:00 Australian Eastern Standard Time

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 24/07/2025 08:00

End: 24/07/2025 18:00

Last Update: 21/07/2025 22:22
Standard Planned Change Activity - 42 Newcastle St, York WA 6302

Severity: Standard

Impacted location: 42 Newcastle St, York WA 6302

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 24/07/2025 02:00 Australian Eastern Standard Time

Change end: 24/07/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 24/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 24/07/2025 02:00

End: 24/07/2025 08:00

Last Update: 21/07/2025 16:16
Standard Planned Change Activity - 48 Sunrise Ave Dalby QLD

Severity: Standard

Impacted location: 48 Sunrise Ave Dalby QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 24/07/2025 00:00 Australian Eastern Standard Time

Change end: 24/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 24/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 24/07/2025 00:00

End: 24/07/2025 06:00

Last Update: 21/07/2025 14:14
Emergency Planned Change Activity - Mudgee NSW 2

Severity: Emergency

Impacted location: Mudgee NSW 2

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 23/07/2025 14:17 Australian Eastern Standard Time

Change end: 23/07/2025 17:00 Australian Eastern Standard Time

Change duration: 2 hours 42 minutes 1 second

Interruption 1: 60 min

Estimated Time 1: 23/07/2025 at 14:17 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 23/07/2025 14:17

End: 23/07/2025 17:00

Last Update: 23/07/2025 1:01
Expedited Planned Change Activity - Merrijig, VIC

Severity: Expedited

Impacted location: Merrijig, VIC

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 23/07/2025 08:00 Australian Eastern Standard Time

Change end: 23/07/2025 18:00 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 10 min

Estimated Time 1: 23/07/2025 at 09:00 Australian Eastern Standard Time

Interruption 2: 10 min

Estimated Time 2: 23/07/2025 at 11:00 Australian Eastern Standard Time

Interruption 3: 10 min

Estimated Time 3: 23/07/2025 at 13:00 Australian Eastern Standard Time

Interruption 4: 10 min

Estimated Time 4: 23/07/2025 at 16:00 Australian Eastern Standard Time

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 23/07/2025 08:00

End: 23/07/2025 18:00

Last Update: 21/07/2025 4:04
Emergency Planned Change Activity - Bonville, NSW, 2441

Severity: Emergency

Impacted location: Bonville, NSW, 2441

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 23/07/2025 00:00 Australian Eastern Standard Time

Change end: 23/07/2025 03:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 23/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 23/07/2025 00:00

End: 23/07/2025 03:00

Last Update: 22/07/2025 12:12
Expedited Planned Change Activity - Merrijig, VIC

Severity: Expedited

Impacted location: Merrijig, VIC

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 22/07/2025 08:00 Australian Eastern Standard Time

Change end: 22/07/2025 18:00 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 10 min

Estimated Time 1: 22/07/2025 at 09:00 Australian Eastern Standard Time

Interruption 2: 10 min

Estimated Time 2: 22/07/2025 at 11:00 Australian Eastern Standard Time

Interruption 3: 10 min

Estimated Time 3: 22/07/2025 at 13:00 Australian Eastern Standard Time

Interruption 4: 10 min

Estimated Time 4: 22/07/2025 at 16:00 Australian Eastern Standard Time

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 22/07/2025 08:00

End: 22/07/2025 18:00

Last Update: 21/07/2025 4:04
Expedited Planned Change Activity - Babinda, QLD

Severity: Expedited

Impacted location: Babinda, QLD

nbn will be performing urgent work on hardware and fibre in your area. This will cause a service interruption where you will be temporarily unable to access the nbn network.

Change start: 22/07/2025 05:00 Australian Eastern Standard Time

Change end: 22/07/2025 08:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 22/07/2025 at 05:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 22/07/2025 05:00

End: 22/07/2025 08:00

Last Update: 21/07/2025 5:05
Emergency Planned Change Activity - Jabiru NT & Nhulunbuy NT

Severity: Emergency

Impacted location: Jabiru NT & Nhulunbuy NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 21/07/2025 09:15 Australian Eastern Standard Time

Change end: 21/07/2025 17:00 Australian Eastern Standard Time

Change duration: 7 hours 45 minutes

Interruption 1: 360 min

Estimated Time 1: 21/07/2025 at 09:15 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 21/07/2025 09:15

End: 21/07/2025 17:00

Last Update: 20/07/2025 23:23
Standard Planned Change Activity - Corryong, VIC

Severity: Standard

Impacted location: Corryong, VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 18/07/2025 08:00 Australian Eastern Standard Time

Change end: 18/07/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 180 min

Estimated Time 1: 18/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 18/07/2025 08:00

End: 18/07/2025 17:00

Last Update: 15/07/2025 22:22
Expedited Planned Change Activity - National

Severity: Expedited

Impacted location: National

nbn will shortly be performing work on the Satellite network. You will not be able to access or browse the nbn network during the interruption.

Change start: 18/07/2025 00:00 Australian Eastern Standard Time

Change end: 18/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 90 min

Estimated Time 1: 18/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 18/07/2025 00:00

End: 18/07/2025 06:00

Last Update: 16/07/2025 23:23
Emergency Planned Change Activity - Torbanlea, QLD, 4662

Severity: Emergency

Impacted location: Torbanlea, QLD, 4662

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 12/07/2025 00:00 Australian Eastern Standard Time

Change end: 12/07/2025 01:30 Australian Eastern Standard Time

Change duration: 1 hour 30 minutes

Interruption 1: 30 min

Estimated Time 1: 12/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 12/07/2025 00:00

End: 12/07/2025 01:30

Last Update: 11/07/2025 12:12
Emergency Planned Change Activity - Halls Creek WA

Severity: Emergency

Impacted location: Halls Creek WA

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 10/07/2025 02:00 Australian Eastern Standard Time

Change end: 10/07/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 10/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 10/07/2025 02:00

End: 10/07/2025 08:00

Last Update: 09/07/2025 3:03
Expedited Planned Change Activity - National

Severity: Expedited

Impacted location: National

nbn will soon be performing software upgrades on equipment in the Fixed Wireless network. During this activity you will experience a brief overnight loss of service.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 09/07/2025 6:06
Normal Planned Change Activity - TURNER, ACT 2612

Severity: Normal

Impacted location: TURNER, ACT 2612

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 07/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 07/07/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 07/07/2025 14:14
Standard Planned Change Activity - PRESTON, VIC

Severity: Standard

Impacted location: PRESTON, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 09/07/2025 08:00 Australian Eastern Standard Time

Change end: 09/07/2025 13:00 Australian Eastern Standard Time

Change duration: 5 hours

Interruption 1: 300 min

Estimated Time 1: 09/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 09/07/2025 08:00

End: 09/07/2025 13:00

Last Update: 06/07/2025 22:22
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 09/07/2025 00:00 Australian Eastern Standard Time

Change end: 09/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 09/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 09/07/2025 00:00

End: 09/07/2025 06:00

Last Update: 06/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 09/07/2025 00:00 Australian Eastern Standard Time

Change end: 09/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 09/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 09/07/2025 00:00

End: 09/07/2025 06:00

Last Update: 06/07/2025 14:14
Standard Planned Change Activity - Ferntree Gully, VIC

Severity: Standard

Impacted location: Ferntree Gully, VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 08/07/2025 08:00 Australian Eastern Standard Time

Change end: 08/07/2025 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 08/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 08/07/2025 08:00

End: 08/07/2025 11:00

Last Update: 05/07/2025 22:22
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 08/07/2025 00:00 Australian Eastern Standard Time

Change end: 08/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 08/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 08/07/2025 00:00

End: 08/07/2025 06:00

Last Update: 05/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 08/07/2025 00:00 Australian Eastern Standard Time

Change end: 08/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 08/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 08/07/2025 00:00

End: 08/07/2025 06:00

Last Update: 05/07/2025 14:14
Emergency Planned Change Activity - Tindal, NT

Severity: Emergency

Impacted location: Tindal, NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 07/07/2025 23:10 Australian Eastern Standard Time

Change end: 08/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours 50 minutes

Interruption 1: 120 min

Estimated Time 1: 07/07/2025 at 23:10 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 07/07/2025 23:10

End: 08/07/2025 06:00

Last Update: 07/07/2025 13:13
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 07/07/2025 00:00 Australian Eastern Standard Time

Change end: 07/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 07/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 07/07/2025 00:00

End: 07/07/2025 06:00

Last Update: 04/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 07/07/2025 00:00 Australian Eastern Standard Time

Change end: 07/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 07/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 07/07/2025 00:00

End: 07/07/2025 06:00

Last Update: 04/07/2025 14:14
Standard Planned Change Activity - IVANHOE, VIC

Severity: Standard

Impacted location: IVANHOE, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 04/07/2025 07:45 Australian Eastern Standard Time

Change end: 04/07/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours 15 minutes

Interruption 1: 555 min

Estimated Time 1: 04/07/2025 at 07:45 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 04/07/2025 07:45

End: 04/07/2025 17:00

Last Update: 01/07/2025 22:22
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 04/07/2025 00:00 Australian Eastern Standard Time

Change end: 04/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 04/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 04/07/2025 00:00

End: 04/07/2025 06:00

Last Update: 01/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 04/07/2025 00:00 Australian Eastern Standard Time

Change end: 04/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 04/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 04/07/2025 00:00

End: 04/07/2025 06:00

Last Update: 01/07/2025 14:14
Emergency Planned Change Activity - RESERVOIR, VIC

Severity: Emergency

Impacted location: RESERVOIR, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 03/07/2025 08:05 Australian Eastern Standard Time

Change end: 03/07/2025 18:00 Australian Eastern Standard Time

Change duration: 9 hours 55 minutes

Interruption 1: 180 min

Estimated Time 1: 03/07/2025 at 08:20 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 03/07/2025 08:05

End: 03/07/2025 18:00

Last Update: 02/07/2025 22:22
Standard Planned Change Activity - RESERVOIR, VIC

Severity: Standard

Impacted location: RESERVOIR, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 03/07/2025 08:00 Australian Eastern Standard Time

Change end: 03/07/2025 17:30 Australian Eastern Standard Time

Change duration: 9 hours 30 minutes

Interruption 1: 570 min

Estimated Time 1: 03/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 03/07/2025 08:00

End: 03/07/2025 17:30

Last Update: 30/06/2025 22:22
Emergency Planned Change Activity - Halls Creek, WA

Severity: Emergency

Impacted location: Halls Creek, WA

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 03/07/2025 02:00 Australian Eastern Standard Time

Change end: 03/07/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 03/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 03/07/2025 02:00

End: 03/07/2025 08:00

Last Update: 02/07/2025 7:07
Emergency Planned Change Activity - Nhulunbuy NT 0880

Severity: Emergency

Impacted location: Nhulunbuy NT 0880

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 03/07/2025 00:30 Australian Eastern Standard Time

Change end: 03/07/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 03/07/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 03/07/2025 00:30

End: 03/07/2025 06:30

Last Update: 02/07/2025 11:11
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 03/07/2025 00:00 Australian Eastern Standard Time

Change end: 03/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 03/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 03/07/2025 00:00

End: 03/07/2025 06:00

Last Update: 30/06/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 03/07/2025 00:00 Australian Eastern Standard Time

Change end: 03/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 03/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 03/07/2025 00:00

End: 03/07/2025 06:00

Last Update: 30/06/2025 14:14
Normal Planned Change Activity - Gordon, ACT

Severity: Normal

Impacted location: Gordon, ACT

nbn will soon be performing work on cables in your area that are associated to your service. During this work you will be unable to connect to the nbn network.

Change start: 02/07/2025 00:00 Australian Eastern Standard Time

Change end: 02/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 02/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 02/07/2025 00:00

End: 02/07/2025 06:00

Last Update: 29/06/2025 15:15
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 01/07/2025 00:00 Australian Eastern Standard Time

Change end: 01/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 01/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 01/07/2025 00:00

End: 01/07/2025 06:00

Last Update: 28/06/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 01/07/2025 00:00 Australian Eastern Standard Time

Change end: 01/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 01/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 01/07/2025 00:00

End: 01/07/2025 06:00

Last Update: 28/06/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 30/06/2025 00:00 Australian Eastern Standard Time

Change end: 30/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 30/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 30/06/2025 00:00

End: 30/06/2025 06:00

Last Update: 27/06/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 30/06/2025 00:00 Australian Eastern Standard Time

Change end: 30/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 30/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 30/06/2025 00:00

End: 30/06/2025 06:00

Last Update: 27/06/2025 14:14
Emergency Planned Change Activity - Yoogali North, NSW 2680

Severity: Emergency

Impacted location: Yoogali North, NSW 2680

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 29/06/2025 02:00 Australian Eastern Standard Time

Change end: 29/06/2025 06:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 15 min

Estimated Time 1: 29/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 15 min

Estimated Time 2: 29/06/2025 at 03:00 Australian Eastern Standard Time

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 29/06/2025 02:00

End: 29/06/2025 06:00

Last Update: 28/06/2025 15:15
Network Alamanda, Life

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Network Fault Fixing Activity: Card replacement

· Maintenance Period: 28/06/2025 00:00:00 - 28/06/2025 06:00:00

· Disruption Period: 04:00:00 hrs

· Affected Location and Community: ALMN (Alamanda)

Thank you,

Opticomm NOC

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Network Fault Fixing Activity: Card replacement

· Maintenance Period: 28/06/2025 00:00:00 - 28/06/2025 06:00:00

· Disruption Period: 04:00:00 hrs

· Affected Location and Community: ALMN (Alamanda)

Thank you,

Opticomm NOC

Impacted Location: Alamanda, Life (ALMN)

Start Date: 28/06/2025 00:00:00
End Date: 28/06/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier · Scope of works: Network Fault Fixing Activity: Card replacement · Maintenance Period: 28/06/2025 00:00:00 - 28/06/2025 06:00:00 · Disruption Period: 04:00:00 hrs · Affected Location and Community: ALMN (Alamanda) Thank you, Opticomm NOC

Status: Confirmed

Start: 28/06/2025 00:00:00

End: 28/06/2025 06:00:00

Last Update: 27/06/2025 14:14
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - Harrington, NSW

Severity: Expedited

Impacted location: Harrington, NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network. This work needs to be conducted during the day for safety reasons.

Change start: 26/06/2025 08:00 Australian Eastern Standard Time

Change end: 26/06/2025 16:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 120 min

Estimated Time 1: 26/06/2025 at 14:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 08:00

End: 26/06/2025 16:00

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:00 Australian Eastern Standard Time

Change end: 26/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:00

End: 26/06/2025 06:00

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Emergency Planned Change Activity - DPC1, 6 Roberts Rd, Eastern Creek, NSW 2766

Severity: Emergency

Impacted location: DPC1, 6 Roberts Rd, Eastern Creek, NSW 2766

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 25/06/2025 00:00 Australian Eastern Standard Time

Change end: 25/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 25/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 25/06/2025 00:00

End: 25/06/2025 06:00

Last Update: 24/06/2025 11:11
Normal Planned Change Activity - WA

Severity: Normal

Impacted location: WA

nbn will soon be performing work on the network in your area. During this overnight activity, you will temporarily be unable to connect to the nbn network.

Change start: 24/06/2025 02:00 Australian Eastern Standard Time

Change end: 24/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 24/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 24/06/2025 02:00

End: 24/06/2025 08:00

Last Update: 21/06/2025 16:16
Emergency Planned Change Activity - Nhulunbuy, NT

Severity: Emergency

Impacted location: Nhulunbuy, NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 22/06/2025 15:15 Australian Eastern Standard Time

Change end: 22/06/2025 20:00 Australian Eastern Standard Time

Change duration: 4 hours 45 minutes

Interruption 1: 120 min

Estimated Time 1: 22/06/2025 at 15:15 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 22/06/2025 15:15

End: 22/06/2025 20:00

Last Update: 22/06/2025 5:05
Expedited Planned Change Activity - MERNDA,VIC

Severity: Expedited

Impacted location: MERNDA,VIC

nbn will soon be upgrading network hardware at your premises. For safety reasons, this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Change start: 20/06/2025 08:05 Australian Eastern Standard Time

Change end: 20/06/2025 12:00 Australian Eastern Standard Time

Change duration: 3 hours 55 minutes

Interruption 1: 10 min

Estimated Time 1: 20/06/2025 at 08:05 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 20/06/2025 08:05

End: 20/06/2025 12:00

Last Update: 17/06/2025 22:22
Standard Planned Change Activity - Braidwood, NSW

Severity: Standard

Impacted location: Braidwood, NSW

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 20/06/2025 08:00 Australian Eastern Standard Time

Change end: 20/06/2025 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 20/06/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 20/06/2025 08:00

End: 20/06/2025 11:00

Last Update: 17/06/2025 22:22
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn will shortly be performing work on the Satellite network. You will not be able to access or browse the nbn network during the interruption.

Change start: 16/06/2025 00:00 Australian Eastern Standard Time

Change end: 16/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 16/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 16/06/2025 00:00

End: 16/06/2025 06:00

Last Update: 13/06/2025 14:14
Expedited Planned Change Activity - QLD, SA, NT

Severity: Expedited

Impacted location: QLD, SA, NT

nbn has scheduled an outage to enable additional capacity on the network. During the overnight interruption, you will experience a loss of service.

Change start: 14/06/2025 00:30 Australian Eastern Standard Time

Change end: 14/06/2025 06:00 Australian Eastern Standard Time

Change duration: 5 hours 30 minutes

Interruption 1: 45 min

Estimated Time 1: 14/06/2025 at 01:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 14/06/2025 00:30

End: 14/06/2025 06:00

Last Update: 13/06/2025 3:03
Network

Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.

SHAW 4818 (V028)
MT LOW 4818 (V027)
MT LOUISA 4814 (V046)
KIRWAN 4817 (V047)
DOUGLAS 4814 (V045)

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.

SHAW 4818 (V028)
MT LOW 4818 (V027)
MT LOUISA 4814 (V046)
KIRWAN 4817 (V047)
DOUGLAS 4814 (V045)

Impacted Location:

Start Date: 28/04/2025 07:30:00
End Date: 19/05/2025 16:30:00

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops. If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience. SHAW 4818 (V028) MT LOW 4818 (V027) MT LOUISA 4814 (V046) KIRWAN 4817 (V047) DOUGLAS 4814 (V045)

Status: Confirmed

Start: 28/04/2025 07:30:00

End: 19/05/2025 16:30:00

Last Update: 27/04/2025 22:22
Outage Arcadia, Craigieburn, Grandvue, Meridian Central, Coridale, Atherstone, Atherstone C, 2 Lord Sheffield Cct, Campbell Estate, 2 Vaughan Street, Lidcombe, NSW 2141, East Central Tower Whitehorse, Lifestyle Communities St Leonards, The Links, Peppercorn Hill, Melbourne Quarter

• Details:

• Disruption Start Time: 00:00am - 06:00am AEDT , Tuesday Feb 25th, 2025

• Affected Location and Community: SAST, ENPL, SKYR, ARCA, AMAL, MQR1, ECTW, ESNH, LCSL, MRID, PPCH, LIDC, HILN, CGBN, ALRA, ATSN, CRDL, CESS, MOLC, SID2

• Impact of Disruption: Loss of all internet services during the maintenance window

Severity: Outage - High

Impacted Location: Arcadia, Craigieburn, Grandvue, Meridian Central, Coridale, Atherstone, Atherstone C, 2 Lord Sheffield Cct, Campbell Estate, 2 Vaughan Street, Lidcombe, NSW 2141, East Central Tower Whitehorse, Lifestyle Communities St Leonards, The Links, Peppercorn Hill, Melbourne Quarter (ARCA, CGBN, MRID, ATSN, CRDL, ENPL, CESS, LIDC, PPCH, ECTW, LCSL, SAST, MQR1)

Start Date: 24/02/2025 23:00:00
End Date:

Severity: Outage - High

Status: Confirmed

Start: 24/02/2025 23:00:00

End: On going

Last Update: 14/02/2025 3:03
Outage Grand Lakes, Ingenia Lara Lifestyle

Opticomm is aware of a power outage impacting some internet services at GDLK & INLA in VIC. For more information visit https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=3212

Severity: Outage - Low

Impacted Location: Grand Lakes, Ingenia Lara Lifestyle (GDLK, INLA)

Start Date: 16/12/2024 16:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/12/2024 16:00:00

End: On going

Last Update: 16/12/2024 5:05
Unscheduled disruptions
Network Disruption Westbrook North, Albright

Opticomm is aware of an unplanned network disruption impacting services in ALBR Albright , Westbrook North

Ours teams are aware and are investigating with more information to be provided as soon as possible.
Opticomm is aware of an FTA issue for Truganina, VIC 3029 (ALBR and WTBN) and is investigating the issue. Further updates will be provided accordingly.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Medium

Impacted Location: Westbrook North, Albright (ALBR)

Start Date: 11/08/2025 08:00:00
End Date:

Severity: Network Disruption - Medium

Status: Confirmed

Start: 11/08/2025 08:00:00

End: On going

Last Update: 10/08/2025 22:22
Infrastructure Restoration Wickham, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Wickham, WA (Wickham, WA)

Start Date: 11/08/2025 06:24:47
End Date:

Status: update

Severity:

Status: update

Start: 11/08/2025 06:24:47

End: On going

Last Update: 10/08/2025 21:21
Infrastructure Restoration Caulfield, VIC

nbn estimates the unplanned network outage in your area to be resolved at approximately 11/08/2025 by 11:00

Impacted Location: Caulfield, VIC (Caulfield, VIC)

Start Date: 11/08/2025 03:25:45
End Date:

Status: update

Severity:

Status: update

Start: 11/08/2025 03:25:45

End: On going

Last Update: 10/08/2025 23:23
Infrastructure Restoration DONCASTER, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: DONCASTER, VIC (DONCASTER, VIC)

Start Date: 10/08/2025 06:52:06
End Date:

Status: update

Severity:

Status: update

Start: 10/08/2025 06:52:06

End: On going

Last Update: 10/08/2025 22:22
Emergency Planned Change Activity - Glenden, QLD, 4743

Severity: Emergency

Impacted location: Glenden, QLD, 4743

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 08/08/2025 15:00 Australian Eastern Standard Time

Change end: 08/08/2025 16:00 Australian Eastern Standard Time

Change duration: 1 hour

Interruption 1: 30 min

Estimated Time 1: 08/08/2025 at 15:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 08/08/2025 15:00

End: 08/08/2025 16:00

Last Update: 08/08/2025 5:05
Network Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SPFD in Springfield Central, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SPFD in Springfield Central, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge (SPFD)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at SPFD in Springfield Central, QLD. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Confirmed

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Infrastructure Restoration DAVIDSON, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: DAVIDSON, NSW (DAVIDSON, NSW)

Start Date: 07/08/2025 15:27:05
End Date:

Status: update

Severity:

Status: update

Start: 07/08/2025 15:27:05

End: On going

Last Update: 08/08/2025 1:01
Infrastructure Restoration MIRANDA, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: MIRANDA, NSW (MIRANDA, NSW)

Start Date: 07/08/2025 14:18:22
End Date:

Status: update

Severity:

Status: update

Start: 07/08/2025 14:18:22

End: On going

Last Update: 08/08/2025 2:02
Network Disruption Lightsview

Opticomm is aware of an unplanned network disruption impacting services in LHPK Lightsview

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 07/08/2025 09:00 ACST

• Affected Location and Community: End users in 19 Hindmarsh Terrace, Lightsview SA (LTVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:30 ACST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 07/08/2025 09:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/08/2025 09:30:00

End: On going

Last Update: 06/08/2025 23:23
Emergency Planned Change Activity - WYNDHAM VALE VIC

Severity: Emergency

Impacted location: WYNDHAM VALE VIC

nbn will shortly be performing urgent work on the network in your area. For safety reasons, this work needs to be conducted during the day. You will experience a temporary interruption during this activity.

Change start: 07/08/2025 08:00 Australian Eastern Standard Time

Change end: 07/08/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 120 min

Estimated Time 1: 07/08/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 07/08/2025 08:00

End: 07/08/2025 17:00

Last Update: 06/08/2025 22:22
Infrastructure Restoration ELWOOD, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: ELWOOD, VIC (ELWOOD, VIC)

Start Date: 07/08/2025 01:23:15
End Date:

Status: create

Severity:

Status: create

Start: 07/08/2025 01:23:15

End: On going

Last Update: 06/08/2025 16:16
Infrastructure Restoration DOVER HEIGHTS, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: DOVER HEIGHTS, NSW (DOVER HEIGHTS, NSW)

Start Date: 06/08/2025 10:17:21
End Date:

Status: update

Severity:

Status: update

Start: 06/08/2025 10:17:21

End: On going

Last Update: 08/08/2025 4:04
Infrastructure Restoration Paynesville, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Paynesville, VIC (Paynesville, VIC)

Start Date: 06/08/2025 08:33:57
End Date:

Status: update

Severity:

Status: update

Start: 06/08/2025 08:33:57

End: On going

Last Update: 06/08/2025 1:01
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in ASSH , KCLF , LIGU

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 06/08/2025 03:41

• Affected Location and Community: ASSH , KCLF , LIGU in NSW

• Impact of Disruption: Loss of service

• Next expected update: 06/08/2025 05:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 06/08/2025 03:41:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 06/08/2025 03:41:00

End: On going

Last Update: 05/08/2025 18:18
Infrastructure Restoration Berwick South, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Berwick South, VIC (Berwick South, VIC)

Start Date: 05/08/2025 00:17:18
End Date:

Status: create

Severity:

Status: create

Start: 05/08/2025 00:17:18

End: On going

Last Update: 04/08/2025 14:14
Infrastructure Restoration RINGWOOD, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: RINGWOOD, VIC (RINGWOOD, VIC)

Start Date: 04/08/2025 12:33:27
End Date:

Status: update

Severity:

Status: update

Start: 04/08/2025 12:33:27

End: On going

Last Update: 07/08/2025 3:03
Outage

Opticomm is aware of a power supply failure impacting services in ALAR

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 10:40 am

• Affected Location and Community: Eglinton, WA 6034 (ALAR)

• Impact of Disruption: Loss of service due to power outage.
https://www.westernpower.com.au/outages/?outageId=INCD-1740191-U%281%29#

• Next expected update: 15:00
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 03/08/2025 10:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 03/08/2025 10:40:00

End: On going

Last Update: 03/08/2025 0:00
Unplanned Outage

Opticomm is aware of a power supply failure impacting services in MAHA Mahala

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 04:24

• Affected Location and Community: Forrestdale, WA

• Impact of Disruption: Loss of Internet service due to unplanned power outage from Western Power.
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 03/08/2025 04:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 03/08/2025 04:25:00

End: On going

Last Update: 02/08/2025 18:18
Infrastructure Restoration BALGOWLAH, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: BALGOWLAH, NSW (BALGOWLAH, NSW)

Start Date: 02/08/2025 23:50:27
End Date:

Status: create

Severity:

Status: create

Start: 02/08/2025 23:50:27

End: On going

Last Update: 02/08/2025 14:14
Outage

Opticomm is aware of an unplanned Network Failure upstream of the Opticomm Network impacting services in KIRN , TRIN

Our teams are aware and working closely with to restore impacted services.
• Details:

• Disruption Start Time: 23:00

• Affected Location and Community: Kirwan and Trinity, QLD

• Impact of Disruption: Intermittent loss of Internet services due to known Telstra outage. Further emergency works are required by Telstra post fibre repair in order to resolve this outage. Works are expected to continue through the night until 06:00 AM 03/08.

• Next expected update: 06:00 02/08
We understand the inconvenience this disruption may be causing and appreciate your patience while as we work with our third party provider

Kind Regards,
Opticom NOC

Severity: Outage - Medium

Impacted Location:

Start Date: 02/08/2025 23:00:00
End Date:

Severity: Outage - Medium

Status: Confirmed

Start: 02/08/2025 23:00:00

End: On going

Last Update: 02/08/2025 13:13
Unplanned Outage The Links

Opticomm is aware of a power supply failure impacting services in SAST

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:08

• Affected Location and Community: South West Rocks NSW 2431 (SAST)

• Impact of Disruption: Loss of service due to unplanned power outage. https://www.essentialenergy.com.au/outages-and-faults/power-outages

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Unplanned Outage - Low

Impacted Location: The Links (SAST)

Start Date: 02/08/2025 11:09:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 02/08/2025 11:09:00

End: On going

Last Update: 02/08/2025 1:01
Network Disruption Albert Place

Opticomm is aware of an unplanned network disruption impacting services in ALPL Albert Place

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: ALPL

• Impact of Disruption: No data flow
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Albert Place (ALPL)

Start Date: 01/08/2025 19:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/08/2025 19:20:00

End: On going

Last Update: 01/08/2025 9:09
Infrastructure Restoration BALWYN, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: BALWYN, VIC (BALWYN, VIC)

Start Date: 01/08/2025 16:33:20
End Date:

Status: update

Severity:

Status: update

Start: 01/08/2025 16:33:20

End: On going

Last Update: 07/08/2025 15:15
Network Seaside

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SFBY and STKN in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SFBY and STKN in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Seaside (SFBY)

Start Date: 01/08/2025 00:00:00
End Date: 01/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at SFBY and STKN in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Confirmed

Start: 01/08/2025 00:00:00

End: 01/08/2025 06:00:00

Last Update: 01/08/2025 3:03
Network Tannum Blue

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Hardware replacement

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 60 minutes

· Affected Location and Community: TMBU, KIRN, BILO, TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Hardware replacement

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 60 minutes

· Affected Location and Community: TMBU, KIRN, BILO, TRIN

Impacted Location: Tannum Blue (TMBU)

Start Date: 31/07/2025 23:59:00
End Date: 01/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Hardware replacement · Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST · Disruption Period: 60 minutes · Affected Location and Community: TMBU, KIRN, BILO, TRIN

Status: Confirmed

Start: 31/07/2025 23:59:00

End: 01/08/2025 06:00:00

Last Update: 01/08/2025 7:07
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 30/Jul/2025 23:59:00 AEST - 31/Jul/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRINITY (TRIN)

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 30/Jul/2025 23:59:00 AEST - 31/Jul/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRINITY (TRIN)

Impacted Location:

Start Date: 30/07/2025 23:59:00
End Date: 31/07/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier · Scope of works: Fibre relocation/repair work · Maintenance Period: 30/Jul/2025 23:59:00 AEST - 31/Jul/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: TRINITY (TRIN)

Status: Confirmed

Start: 30/07/2025 23:59:00

End: 31/07/2025 06:00:00

Last Update: 30/07/2025 14:14
Infrastructure Restoration NORTHCOTE, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: NORTHCOTE, VIC (NORTHCOTE, VIC)

Start Date: 24/07/2025 16:20:42
End Date:

Status: update

Severity:

Status: update

Start: 24/07/2025 16:20:42

End: On going

Last Update: 01/08/2025 7:07
Infrastructure Restoration MOUNT CLAREMONT, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: MOUNT CLAREMONT, WA (MOUNT CLAREMONT, WA)

Start Date: 23/07/2025 11:12:31
End Date:

Status: update

Severity:

Status: update

Start: 23/07/2025 11:12:31

End: On going

Last Update: 07/08/2025 3:03
NBN Network Outage WA.

NBN has advised about a Network Outage

A network fault is currently impacting nbn® services in Derby, WA, affecting approximately 302 services across Fibre to the Node (FTTN) and Enterprise Ethernet (EE) technologies.

The outage began at 02:18 AWST on 19/07/2025. Technicians have identified hardware faults requiring repair or replacement at the affected site. There is no estimated time of restoration yet.

Further updates will be posted once available

Regards
ACTIV8ME NOC

========================

NBN has provided an update on this outage Sat 19/07/2025 7:12 PM

Network services have now been restored. The outage affecting nbn services in the Derby, WA area has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.

All related incidents have been resolved.

Regards
ACTIV8ME NOC

Severity: Offline

Status: Confirmed

Start: 19/07/2025 02:10

End: 19/07/2025 19:00

Last Update: 19/07/2025 9:09
Outage

Opticomm is aware of an FTA issue for REDL - MT COTTON, QLD 4165 and investigating the issue. Further updates will be provided accordingly.

We understand the inconvenience and appreciate your patience while we work through this.

Severity: Outage - Low

Impacted Location:

Start Date: 01/07/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 01/07/2025 07:00:00

End: On going

Last Update: 04/08/2025 22:22
Outage FKP Rochedale (Velocity)

Opticomm is aware of an FTA issue for MGAT - ROCHEDALE, QLD 4123 and investigating the issue. Further updates will be provided accordingly.

We understand the inconvenience and appreciate your patience while we work through this.

Severity: Outage - Low

Impacted Location: FKP Rochedale (Velocity) (MGAT)

Start Date: 01/07/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 01/07/2025 07:00:00

End: On going

Last Update: 28/07/2025 20:20
Network Disruption

Opticomm is aware of a network disruption affecting services in Lake Cathie, NSW 2445 and is investigating the issue. Further updates will be provided as they become available.
We apologise for the inconvenience caused.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 15/04/2025 07:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/04/2025 07:10:00

End: On going

Last Update: 14/04/2025 21:21
Outage Jordan Springs

Opticomm is aware of an unplanned Optus Network Failure upstream of of the Opticomm Network impacting services in JNSP

Our teams are aware and working closely with Optus to restore impacted services.
• Details:

• Disruption Start Time: 03/04/2025 22:10

• Affected Location and Community: Jordan Springs, NSW (JNSP)

• Impact of Disruption: Service degradation, packet loss or slow speeds during peak periods

• Next expected update: 04/04/2025 01:00
We understand the inconvenience this disruption may be causing and appreciate your patience while as we work with {upstream_carrier}

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Jordan Springs (JNSP)

Start Date: 03/04/2025 21:10:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 03/04/2025 21:10:00

End: On going

Last Update: 03/04/2025 11:11
Network Disruption Ropes Crossing

Opticomm is aware of an unplanned network disruption impacting services in ROPE Ropes Crossing

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 03/04/2025 22:10

• Affected Location and Community: Ropes Crossing, NSW (ROPE)

• Impact of Disruption: Total service loss

• Next expected update: 03/04/2025 23:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 03/04/2025 21:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/04/2025 21:10:00

End: On going

Last Update: 03/04/2025 11:11
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in LR60 60Lorimer

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 00:40

• Affected Location and Community: Lorimer 60

• Impact of Disruption: Loss of Internet services.

• Next expected update: 09:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/04/2025 23:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 02/04/2025 23:40:00

End: On going

Last Update: 02/04/2025 13:13
Network Disruption

Opticomm is aware of a network disruption impacting internet services in Skennars Head, NSW 2478 (ASSH/ASST), and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 19/03/2025 14:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 19/03/2025 14:20:00

End: On going

Last Update: 19/03/2025 4:04
Outage The Beach Shack

Opticomm is aware of a power supply failure impacting services in BSHK , ALTL

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 12:11 AEST

• Affected Location and Community: The Beach Shack (BSHK), Altum Living (ALTL)

• Impact of Disruption: Total Service Loss

• Next expected update: 18:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 14/03/2025 11:11:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 14/03/2025 11:11:00

End: On going

Last Update: 14/03/2025 1:01
Network Disruption Brighton

Opticomm is aware of a partial network disruption impacting internet services in Brighton/Butler, WA 6036 (BRTN). We are currently investigating this. Further updates will follow soon.

Severity: Network Disruption - High

Impacted Location: Brighton (BRTN)

Start Date: 13/02/2025 20:00:00
End Date:

Severity: Network Disruption - High

Status: Confirmed

Start: 13/02/2025 20:00:00

End: On going

Last Update: 13/02/2025 10:10
Outage

Opticomm is aware of a power supply failure impacting services in BTHD Oceanside

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 8:00

• Affected Location and Community: BTHD

• Impact of Disruption: All

• Next expected update: 17:00
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 13/02/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 13/02/2025 07:00:00

End: On going

Last Update: 12/02/2025 21:21
Outage

• Details:

• Disruption Start Time: 8:00 am AEST

• Affected Location and Community: Oceanside

• Impact of Disruption: Total Service Loss

• Next expected update: 2:30 PM AEST

Severity: Outage - Low

Impacted Location:

Start Date: 13/02/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 13/02/2025 07:00:00

End: On going

Last Update: 12/02/2025 21:21
Network Disruption Waterford Links

Opticomm is aware of a network disruption impacting internet services in 79 Karoo Road, Rowville, VIC 3178 (LINK) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Waterford Links (LINK)

Start Date: 11/02/2025 22:26:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/02/2025 22:26:00

End: On going

Last Update: 11/02/2025 12:12
Network Disruption Caulfield Stage 1

Opticomm is aware of a network disruption impacting Caulfield, Hawthorn Hills and Bond apartments (CLFL, HWTH and BRWR), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location: Caulfield Stage 1 (CLFL)

Start Date: 10/02/2025 23:15:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 10/02/2025 23:15:00

End: On going

Last Update: 10/02/2025 13:13
Network Disruption Edmondson Park Town Centre

Opticomm is aware of an unplanned network disruption impacting services in EDPK

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 11:55am

• Affected Location and Community: EDPK, EPTC, EDP2

• Impact of Disruption: Total service loss

• Next expected update: 12:30pm
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Edmondson Park Town Centre (EDPK)

Start Date: 10/02/2025 10:55:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 10/02/2025 10:55:00

End: On going

Last Update: 10/02/2025 1:01
Outage

Opticomm is aware of a power supply failure impacting services in ASSH

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 09/02/2025 12:42

• Affected Location and Community: ASSH

• Impact of Disruption: Data

• Next expected update: 16:30
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 09/02/2025 11:42:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/02/2025 11:42:00

End: On going

Last Update: 09/02/2025 2:02
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in SUTN

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 15:00 07/02

• Affected Location and Community: Sutton, NSW (GS03, CPWR)

• Impact of Disruption: Total service loss

• Next expected update: 15:45 07/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 07/02/2025 14:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/02/2025 14:00:00

End: On going

Last Update: 07/02/2025 4:04
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in YANP

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 14:50 07/02

• Affected Location and Community: Yanchep, WA (YANP, V125, V126)

• Impact of Disruption: Total service loss

• Next expected update: 15:30 07/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 07/02/2025 13:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/02/2025 13:50:00

End: On going

Last Update: 07/02/2025 3:03
Network Disruption Zeally Sands, Quay 2

Opticomm is aware of an unplanned network disruption impacting services in QUAY , ZEAL

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: Torquay VIC 3228

• Impact of Disruption: free-to-air channels
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Zeally Sands, Quay 2 (ZEAL, QUAY)

Start Date: 07/02/2025 09:49:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/02/2025 09:49:00

End: On going

Last Update: 06/02/2025 23:23
Outage Ohana Apartments

Opticomm is aware of a power disruption impacting internet services at Batemans Bay NSW (OHAN).
Please follow power company for more information
https://www.essentialenergy.com.au/outages-and-faults/power-outages
No ETR yet

Severity: Outage - Low

Impacted Location: Ohana Apartments (OHAN)

Start Date: 05/02/2025 18:10:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 05/02/2025 18:10:00

End: On going

Last Update: 05/02/2025 8:08
Network Disruption

Opticomm is aware of a network disruption impacting internet services at PALMERSTON (PALN), Bellamack (V083), Johnston Northern Enterprise (V084), Johnston Stage 1E (V085), CASUARINA (CSUF) & Lyons Estate (V025) in NT and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/02/2025 13:45:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/02/2025 13:45:00

End: On going

Last Update: 05/02/2025 3:03
Network Disruption Oaktree Rutherford

Opticomm is aware of a network disruption impacting internet services in Rutherford, Boolaroo, Caerlon, Armidale NSW (ORKF/OKBL/OKMG/ARMI). We are currently investigating the issue. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 05/02/2025 05:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/02/2025 05:00:00

End: On going

Last Update: 04/02/2025 19:19
Unplanned Outage

OptiComm wishes to advise there is currently an unplanned power outage impacting services in Cowes VIC 3922.
Please follow the local power provider website for the latest updates.
https://www.outagetracker.com.au/?incident=INCD-159306-U

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 03/02/2025 05:15:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 03/02/2025 05:15:00

End: On going

Last Update: 02/02/2025 19:19
Network Disruption

Opticomm is aware of a network disruption impacting limited services in Mason Square (MNSQ) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/02/2025 15:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 02/02/2025 15:30:00

End: On going

Last Update: 02/02/2025 6:06
Outage

Opticomm would like to advise of a power outage impacting our services in Cowes VIC, 3922 (LCCW). This outage is from the energy provider. No ETR provided. More information can be found in the energy provider's website https://www.outagetracker.com.au/

Severity: Outage - Low

Impacted Location:

Start Date: 02/02/2025 15:20:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 02/02/2025 15:20:00

End: On going

Last Update: 02/02/2025 5:05
Outage

Opticomm is aware of a power outage impacting internet services at Forest Parkway (LECE), Lake Cathie NSW 2445. ETR 16:00 AM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location:

Start Date: 02/02/2025 07:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 02/02/2025 07:30:00

End: On going

Last Update: 01/02/2025 22:22
Network Disruption Jackson View

Opticomm is aware of an unplanned network disruption impacting services in JKVW

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 9:40 aest

• Affected Location and Community: Drouin, VIC 3818 (JKVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:15 aest
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 01/02/2025 20:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/02/2025 20:40:00

End: On going

Last Update: 01/02/2025 11:11
Network Disruption Jackson View

Opticomm is aware of an unplanned network disruption impacting services in JKVW

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 01/02/2025 19:20

• Affected Location and Community: Drouin, VIC. Community Jackson View (JKVW)

• Impact of Disruption: Internet

• Next expected update: 21:20
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 01/02/2025 18:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/02/2025 18:20:00

End: On going

Last Update: 01/02/2025 8:08
Network Disruption Redstone

Opticomm is aware of an unplanned network disruption impacting services in RDST , EVER

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 6:50pm aest 01/02

• Affected Location and Community: Sunbury VIC (EVER, RDST)

• Impact of Disruption: Total service loss

• Next expected update: 7:30pm aest 01/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Redstone (RDST)

Start Date: 01/02/2025 17:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/02/2025 17:50:00

End: On going

Last Update: 01/02/2025 8:08
Outage Arcadia Group Hidden Valley

Opticomm advises of a power outage affecting services in Wallan, VIC 3756 (HIDD), caused by the energy provider. For more information, please visit the energy provider's website.

Severity: Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 01/02/2025 13:48:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 01/02/2025 13:48:00

End: On going

Last Update: 01/02/2025 4:04
Unplanned Outage Eynesbury

OptiComm wish to advise there is currently an unscheduled outage impacting services in this estate. This has been escalated for further investigation. We apologise for impact to end users.

Severity: Unplanned Outage - Low

Impacted Location: Eynesbury (EYNE)

Start Date: 01/02/2025 07:55:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 01/02/2025 07:55:00

End: On going

Last Update: 31/01/2025 21:21
Unplanned Outage Panorama, Edmondson Park Town Centre

OptiComm advises there is an unplanned partial outage impacting some users in this estate. This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Panorama, Edmondson Park Town Centre (GNFD, EDPK)

Start Date: 28/01/2025 17:31:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 28/01/2025 17:31:00

End: On going

Last Update: 28/01/2025 7:07
Outage

Opticomm would like to advise of a power outage impacting our services partially in this estate. This outage is from the energy provider. More information can be found in the energy provider's website: https://app.slack.com/client/E06TP61MQ8N/C075SUEKBAT

Severity: Outage - Low

Impacted Location:

Start Date: 28/01/2025 17:06:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 28/01/2025 17:06:00

End: On going

Last Update: 28/01/2025 7:07
Outage

Opticomm is aware of a power supply failure impacting services in PROV

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 17:40

• Affected Location and Community: Braddon, ACT 2612 (PROV)

• Impact of Disruption: All services

This outage is from the energy provider. ETR has been provided as 9:23 PM local time. More information can be found in the energy provider's website below: https://www.evoenergy.com.au/Outages#O
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 27/01/2025 16:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 27/01/2025 16:40:00

End: On going

Last Update: 27/01/2025 7:07
Network Disruption Jackson View

Opticomm is aware of a network disruption impacting internet services in this estate and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 27/01/2025 16:36:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 27/01/2025 16:36:00

End: On going

Last Update: 27/01/2025 6:06
Outage The Beach Shack

Opticomm wishes to advise of intermittent dropouts impacting end users in the Scarborough, WA 6019 (BSHK) Estate. We are currently investigating this. Further details will follow soon.

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 25/01/2025 02:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 25/01/2025 02:00:00

End: On going

Last Update: 24/01/2025 18:18
Unplanned Outage Brentwood Forest

OptiComm wishes to advise there is currently an unplanned power outage impacting services in Brentwood Forest, Bellbird Park QLD 4300
Please follow the Energex website for the latest updates. ETR 9 pm

Severity: Unplanned Outage - Low

Impacted Location: Brentwood Forest (BWFT)

Start Date: 24/01/2025 18:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 24/01/2025 18:25:00

End: On going

Last Update: 24/01/2025 8:08
Outage

Opticomm would like to advise of a power outage impacting our services in Calamvale, QLD, 4116 (MNSV/ MSRS). This outage is from the energy provider. More information can be found in the energy provider's website https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 24/01/2025 17:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 24/01/2025 17:30:00

End: On going

Last Update: 24/01/2025 7:07
Network Disruption Berwick Waters, College Green, Water Edge

Opticomm is aware of a network disruption currently impacting some internet services in Berwick Waters, VIC(BKWS)and is actively investigating the issue. Further updates will be provided shortly.

We apologise for any inconvenience caused to end-users.

Severity: Network Disruption - Low

Impacted Location: Berwick Waters, College Green, Water Edge (BKWS)

Start Date: 20/01/2025 21:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 20/01/2025 21:50:00

End: On going

Last Update: 20/01/2025 11:11
Network Disruption Cambria

Opticomm is aware of an unplanned network disruption impacting services in MDRU Cambria

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 12:20

• Affected Location and Community: Mount Druitt, NSW

• Impact of Disruption: Loss of Internet services.

• Next expected update: 14:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Cambria (MDRU)

Start Date: 19/01/2025 11:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 19/01/2025 11:20:00

End: On going

Last Update: 19/01/2025 1:01
Outage Gemlife Pacific Paradise

• Details: https://www.energex.com.au/outages/outage-finder/outage-finder-map/

• Disruption Start Time: 06 AM

• Affected Location and Community: Pacific Paradise QLD

• Impact of Disruption: intermittent dropouts

• Next expected update: 7:30 AM

Severity: Outage - Low

Impacted Location: Gemlife Pacific Paradise (PCPE)

Start Date: 19/01/2025 05:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 19/01/2025 05:00:00

End: On going

Last Update: 18/01/2025 19:19
Unplanned Outage Silkari MDU

Opticomm is aware of an unplanned outage impacting some internet services at Banksmeadow, NSW 2019 (SILK) and is currently investigating.

Severity: Unplanned Outage - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 18/01/2025 23:15:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 18/01/2025 23:15:00

End: On going

Last Update: 18/01/2025 13:13
Outage Brighton, Brighton - Ridgewood, Brighton FTTP, Butler FTTP, Jindee

OptiComm advises there is a FTA outage impacting users in Butler, WA 6036

Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: Brighton, Brighton - Ridgewood, Brighton FTTP, Butler FTTP, Jindee (BRTN)

Start Date: 16/01/2025 17:12:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/01/2025 17:12:00

End: On going

Last Update: 19/01/2025 22:22
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in PKSD

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 16:00

• Affected Location and Community: Lucas, VIC

• Impact of Disruption: Loss of Internet services.

• Next expected update: 17:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Medium

Impacted Location:

Start Date: 16/01/2025 15:00:00
End Date:

Severity: Network Disruption - Medium

Status: Confirmed

Start: 16/01/2025 15:00:00

End: On going

Last Update: 16/01/2025 5:05
Outage

Opticomm is aware of a power supply failure impacting services in STKN

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 15/01/2025 21:13:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 21:13:00

End: On going

Last Update: 15/01/2025 11:11
Outage Seaside

Opticomm is aware of a power supply failure impacting services in SFBY

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Seaside (SFBY)

Start Date: 15/01/2025 21:02:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 21:02:00

End: On going

Last Update: 15/01/2025 11:11
Outage Oran Park, Ascot Grove, Chesalon Living

Opticomm is aware of a power supply failure impacting services in ORPK

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Oran Park, Ascot Grove, Chesalon Living (ORPK)

Start Date: 15/01/2025 20:54:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 20:54:00

End: On going

Last Update: 15/01/2025 10:10
Outage

Opticomm is aware of a power supply failure impacting services in NATU

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 20:40

• Affected Location and Community: Macquarie Park (NATU)

• Impact of Disruption: Loss of services

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 15/01/2025 19:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 19:40:00

End: On going

Last Update: 15/01/2025 10:10
Outage The Hermitage

Opticomm is aware of a power supply failure impacting services in HMTG

For more information please visit the local power supplies website

Severity: Outage - Low

Impacted Location: The Hermitage (HMTG)

Start Date: 15/01/2025 19:16:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 19:16:00

End: On going

Last Update: 15/01/2025 12:12
Outage Bottlebrush

Opticomm is aware of a power supply failure impacting services in WTLE

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 20:10

• Affected Location and Community: Schofields (WTLE)

• Impact of Disruption: all service

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Bottlebrush (WTLE)

Start Date: 15/01/2025 19:10:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 19:10:00

End: On going

Last Update: 15/01/2025 10:10
Outage Modeina, MODEINA

We would like to inform you that our network is currently experiencing a partial outage at Burnside, VIC 3023 (MODE). This issue is affecting some services. we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location: Modeina, MODEINA (MODE)

Start Date: 14/01/2025 09:51:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 14/01/2025 09:51:00

End: On going

Last Update: 14/01/2025 1:01
Network Disruption Ropes Crossing

Opticomm is aware of a network disruption impacting internet services in Ropes Crossing NSW 2760 (ROPE) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 09/01/2025 09:32:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 09/01/2025 09:32:00

End: On going

Last Update: 08/01/2025 23:23
Network Disruption Element 7

Opticomm is aware of an unplanned network disruption impacting services in NHPT , ELE7 , TN57 , MARC , WSSL

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 22:50

• Affected Location and Community: Warren Street, Element 7, The Marc, Ten57 and Newhampton, QLD.

• Impact of Disruption: Loss of Internet service

• Next expected update: 23:59
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Element 7 (ELE7)

Start Date: 08/01/2025 21:49:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/01/2025 21:49:00

End: On going

Last Update: 08/01/2025 11:11
Outage Highfields

Opticomm would like to advise of a power outage impacting our services in Highfields, QLD 4352 (HHFS). This outage is from the energy provider. No ETR provided. More information can be found in the energy provider's website https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Highfields (HHFS)

Start Date: 08/01/2025 09:06:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 08/01/2025 09:06:00

End: On going

Last Update: 07/01/2025 23:23
Outage

Opticomm is aware of a power supply failure impacting services in ANDC , RMGT

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:50 PM

• Affected Location and Community: Carlton and Kogarah in NSW (RMGT & ANDC)

• Impact of Disruption: Internet

• Next expected update: 07/01/2025 02:00 as per published on the website of the provider: https://www.ausgrid.com.au/Outages/Current-Outages
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 06/01/2025 22:50:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 06/01/2025 22:50:00

End: On going

Last Update: 06/01/2025 13:13
Unplanned Outage Oran Park, Ascot Grove, Chesalon Living

Opticomm would like to advise of an unplanned power outage impacting our services partially in Oran Park NSW, Australia (ORPK). This outage is from the energy provider. More information can be found in the energy provider's website https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Unplanned Outage - Critical

Impacted Location: Oran Park, Ascot Grove, Chesalon Living (ORPK)

Start Date: 06/01/2025 14:05:00
End Date:

Severity: Unplanned Outage - Critical

Status: Confirmed

Start: 06/01/2025 14:05:00

End: On going

Last Update: 06/01/2025 5:05
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in SKYR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 01:24

• Affected Location and Community: Sky Residences, NSW

• Impact of Disruption: Partial loss of Internet services.

• Next expected update: 04:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 04/01/2025 00:24:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 04/01/2025 00:24:00

End: On going

Last Update: 03/01/2025 14:14
Unplanned Outage Ecco Ripley, Ripley Valley

Opticomm wishes to advise of unplanned outage impacting end users in Ripley, QLD, 4306 (RPLY). We are currently investigating this. Further details will follow soon.

Severity: Unplanned Outage - Low

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 03/01/2025 10:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 03/01/2025 10:00:00

End: On going

Last Update: 03/01/2025 0:00
Outage Smithfield Village (Velocity)

Opticomm would like to advise of a power outage impacting our services in SMITHFIELD, QLD 4878 (TRIN). The outage is from the energy provider. No ETR has been provided at the moment. More information can be found in the energy provider's website below:
https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 03/01/2025 05:54:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 03/01/2025 05:54:00

End: On going

Last Update: 02/01/2025 20:20
Unplanned Outage Top Garden II

OptiComm advises there is currently an unplanned outage impacting the following areas:
- Belle Vue Apartments, NSW
- Illawara Road, NSW
- Top Garden, NSW

This is under investigation.

Severity: Unplanned Outage - Medium

Impacted Location: Top Garden II (TPG2)

Start Date: 30/12/2024 22:33:00
End Date:

Severity: Unplanned Outage - Medium

Status: Confirmed

Start: 30/12/2024 22:33:00

End: On going

Last Update: 30/12/2024 12:12
Network Disruption Lightsview

Opticomm is aware of a partial network disruption impacting internet services at Lightsview (LHPK) in SA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 30/12/2024 15:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 30/12/2024 15:50:00

End: On going

Last Update: 30/12/2024 7:07
Network Disruption Smithfield Village (Velocity)

Opticomm is aware of a network disruption impacting internet services at Trinity (TRIN), Smithfield Village ((V114), Bluewater (BLWT), Canopy's Edge (V116) & Ocean's Edge (V117) in QLD and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 30/12/2024 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 30/12/2024 00:00:00

End: On going

Last Update: 29/12/2024 14:14
Unplanned Outage

Opticomm advises of an unplanned outage impacting Free to Air TV services for some of our customers in Lakelands, WA 6180 and Madora Bay, WA 6210 (LKLH, LKLD, MDRB, MDRH). We are currently investigating this. Further details will follow soon.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 29/12/2024 23:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 29/12/2024 23:00:00

End: On going

Last Update: 29/12/2024 21:21
Outage

Opticomm would like to advise of a power outage impacting some of our services in Lakeland, WA 6180 (LKLD). This outage is from the energy provider. More information can be found in the energy provider's website https://www.westernpower.com.au/outages/?_sqt=Power+outages#

Severity: Outage - Low

Impacted Location:

Start Date: 29/12/2024 16:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 29/12/2024 16:40:00

End: On going

Last Update: 29/12/2024 7:07
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in PLAC , JCNT , LYOS , RMSY

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 27/12/2024 17:50

• Affected Location and Community: PLAC, JCNT, LYOS, RMSY

• Impact of Disruption: Total service loss for listed Communities

• Next expected update: 18:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 27/12/2024 16:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 27/12/2024 16:50:00

End: On going

Last Update: 27/12/2024 7:07
Outage Modeina, MODEINA

Opticomm would like to advise of a power outage impacting our services in Burnside, VIC 3023 (MODE). This outage is from the energy provider. More information can be found in the energy provider's website https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=Burnside%2C+VIC+3023

Severity: Outage - Low

Impacted Location: Modeina, MODEINA (MODE)

Start Date: 27/12/2024 16:19:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 27/12/2024 16:19:00

End: On going

Last Update: 27/12/2024 6:06
Outage

Opticomm is aware of a power supply failure impacting services in ANDC , RMGT , KOCN , STKO , SCBE

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 27/12/2024 15:30

• Affected Location and Community: ANDC, RMGT, KOCN, STKO & SCBE

• Impact of Disruption: Total service loss due to power outage

• Next expected update: Responsible power supplier has advised an ETA for resolution of 17:30 this afternoon
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 27/12/2024 14:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 27/12/2024 14:30:00

End: On going

Last Update: 27/12/2024 4:04
Outage South Brisbane ESA Brownfield (Velocity)

Opticomm is aware of a power supply failure impacting services in WOBB South Brisbane ESA Brownfield (Velocity)

For more information please visit the local power supplies website
• Details: Impacting customers partially in this estate

• Disruption Start Time: 9 PM

• Affected Location and Community: WOBB (V120) West end, 4101.

• Impact of Disruption: Partial

• Next expected update: 10:30
https://www.energex.com.au/outages/outage-finder/emergency-outages-text-view/?suburb=WEST%20END
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: South Brisbane ESA Brownfield (Velocity) (WOBB)

Start Date: 24/12/2024 19:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 24/12/2024 19:00:00

End: On going

Last Update: 24/12/2024 10:10
Outage Arcadia, Grandvue

Opticomm is aware of an unplanned Free to Air TV outage affecting some customers in Officer, VIC, 3809 (ARCA). We are currently investigating this issue. No ETR is currently available. Further updates will be provided shortly.

Severity: Outage - Low

Impacted Location: Arcadia, Grandvue (ARCA)

Start Date: 22/12/2024 23:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 22/12/2024 23:00:00

End: On going

Last Update: 22/12/2024 21:21
Outage Harpley

We would like to inform you that our network is currently experiencing a partial outage in Werribee, VIC 3030 (HARP). we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location: Harpley (HARP)

Start Date: 22/12/2024 16:53:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 22/12/2024 16:53:00

End: On going

Last Update: 22/12/2024 7:07
Outage Brighton

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Brighton (BRTN)

Start Date: 17/12/2024 23:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 17/12/2024 23:00:00

End: On going

Last Update: 18/12/2024 1:01
Unplanned Outage Silkari MDU

Opticomm is aware of an unplanned power outage impacting some internet services at Banksmeadow, NSW 2019 (SILK) and is currently investigating. For more information, please visit https://www.ausgrid.com.au/Outages/Current-Outages

Severity: Unplanned Outage - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 17/12/2024 17:21:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 17/12/2024 17:21:00

End: On going

Last Update: 17/12/2024 7:07
Unplanned Outage Elliot Springs

Opticomm is aware of an unplanned power outage impacting some internet services at Elliot Springs, QLD 4816 (ELSP) and is currently investigating. For more information, please visit https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Unplanned Outage - Low

Impacted Location: Elliot Springs (ELSP)

Start Date: 17/12/2024 17:06:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 17/12/2024 17:06:00

End: On going

Last Update: 17/12/2024 7:07
Outage Lightsview

Opticomm is aware of a power supply failure impacting services in LHPK Lightsview

For more information please visit the local power supplies website
• Details: More details can be found on the SAPON website: https://outage.apps.sapowernetworks.com.au/Outages/OutageSearch?suburb=Lightsview&postcode=5085

• Disruption Start Time: 5:56 AM (ACDT)

• Affected Location and Community: Northgate 5085 (LTVW)

• Impact of Disruption: Partial services impacted

• Next expected update: 8:15 Am (ACDT)
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Lightsview (LHPK)

Start Date: 17/12/2024 05:26:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 17/12/2024 05:26:00

End: On going

Last Update: 16/12/2024 20:20
Network Disruption Greenvale Gardens, Grange

Opticomm is aware of a network disruption impacting internet services in Greenvale (GVGD), VIC 3059 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Greenvale Gardens, Grange (GVGD)

Start Date: 16/12/2024 17:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 16/12/2024 17:40:00

End: On going

Last Update: 16/12/2024 8:08
Outage

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate POINT COOK, VIC 3030 (LTVN). This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 16/12/2024 05:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/12/2024 05:00:00

End: On going

Last Update: 16/12/2024 0:00
Unplanned Outage

OptiComm advises there is an unplanned outage impacting East Brunswick, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 16/12/2024 01:41:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 16/12/2024 01:41:00

End: On going

Last Update: 15/12/2024 15:15
Network Disruption Aurora, St. Claire

Opticomm is aware of a network disruption impacting Wollert,3750 (Aura), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location: Aurora, St. Claire (AURA)

Start Date: 15/12/2024 14:45:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/12/2024 14:45:00

End: On going

Last Update: 15/12/2024 4:04
Network Disruption Curlewis Park, Baywater, Bellaview

Opticomm is aware of a network disruption impacting Curlewis Park (CLPK), 3222, VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users

Severity: Network Disruption - Low

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 15/12/2024 14:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/12/2024 14:30:00

End: On going

Last Update: 15/12/2024 5:05
Network Disruption

Opticomm is aware of a network disruption impacting Caulfield, Hawthorn Hills and Bond apartments (CLFL, HWTH and BRWR), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 15/12/2024 14:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/12/2024 14:30:00

End: On going

Last Update: 15/12/2024 4:04
Unplanned Outage Curlewis Park, Baywater, Bellaview

OptiComm advises there is an unplanned partial outage affecting some users in Curlewis Park, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 12/12/2024 13:28:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 12/12/2024 13:28:00

End: On going

Last Update: 12/12/2024 3:03
Network Disruption Ecco Ripley, Ripley Valley

Opticomm is aware of a network disruption impacting services in Ripley, QLD 4306 and is currently investigating. Further updates will be provided shortly.

We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 11/12/2024 23:22:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/12/2024 23:22:00

End: On going

Last Update: 12/12/2024 13:13
Outage The Beach Shack

Opticomm would like to advise of a power outage impacting our services in Scarborough, WA 6109 (BSHK and ALTL). This outage is from the energy provider. More information can be found in the energy provider's website https://www.westernpower.com.au/outages/#

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 11/12/2024 20:05:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 11/12/2024 20:05:00

End: On going

Last Update: 11/12/2024 10:10
Network Disruption Arkenstone

Opticomm is aware of a network disruption impacting internet services at Arkenstone (ARKS) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Arkenstone (LFTS)

Start Date: 11/12/2024 06:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/12/2024 06:30:00

End: On going

Last Update: 10/12/2024 21:21
Unplanned Outage Clarence Apartments

OptiComm advises there is an unplanned outage impacting services listed at IQ, and Clarence Apartments, NSW (CLBD, CLAP).
This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Clarence Apartments (CLAP)

Start Date: 10/12/2024 20:46:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 10/12/2024 20:46:00

End: On going

Last Update: 10/12/2024 10:10
Unplanned Outage Springfield Rise

Opticomm advises of an unplanned outage affecting our customers at Springfield Rise (QLD). This is currently under investigation. We will provide further updates shortly.

Severity: Unplanned Outage - Low

Impacted Location: Springfield Rise (SPRS)

Start Date: 10/12/2024 04:31:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 10/12/2024 04:31:00

End: On going

Last Update: 09/12/2024 18:18
Unplanned Outage

Opticomm advises of an unplanned outage affecting our customers at HURSTVILLE, NSW, 2220 (BEHU). This is currently under investigation. We will provide further updates shortly.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/12/2024 13:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 09/12/2024 13:00:00

End: On going

Last Update: 09/12/2024 3:03
Outage Fernbrooke, Brentwood Forest, Tea Trees, Central Walk, The Sanctuary

OptiComm wishes to advise some customers may be experiencing TV signal issues for the following estates.

SPFD, The Sanctuary OPC Springfield Lakes QLD
CTWK, Central Walk OPC Springfield Lakes QLD
LENT, Lakes Entrance OPC Springfield Lakes QLD
TTRE, Tea Trees OPC Springfield Lakes QLD
FRBK, Fernbrooke OPC Redbank Plains QLD
BWFT, Brentwood Forest OPC Bellbird Park QLD

This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Fernbrooke, Brentwood Forest, Tea Trees, Central Walk, The Sanctuary (FRBK, BWFT, SPFD)

Start Date: 09/12/2024 10:09:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/12/2024 10:09:00

End: On going

Last Update: 09/12/2024 0:00
Network Disruption Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge, Aspect

Opticomm is aware of a partial network disruption impacting internet services and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge, Aspect (SPFD)

Start Date: 08/12/2024 17:17:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/12/2024 17:17:00

End: On going

Last Update: 08/12/2024 7:07
Outage Smithfield Village (Velocity)

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 05/12/2024 10:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 05/12/2024 10:00:00

End: On going

Last Update: 05/12/2024 2:02
Network Disruption Curlewis Park

Opticomm is aware of a network disruption impacting services in Curlewis, VIC 3222 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Curlewis Park (CLPK)

Start Date: 05/12/2024 01:22:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/12/2024 01:22:00

End: On going

Last Update: 04/12/2024 15:15
Unplanned Outage Smithfield Village (Velocity)

OptiComm advises there is an unplanned outage impacting only 10 services listed at TRINITY(Velocity), QLD (TRIN).
This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 01/12/2024 08:35:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 01/12/2024 08:35:00

End: On going

Last Update: 30/11/2024 22:22
Network Disruption

Opticomm is aware of a network disruption impacting services in Beverley Park, NSW 2217 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 29/11/2024 20:12:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 29/11/2024 20:12:00

End: On going

Last Update: 29/11/2024 11:11
Unplanned Outage Ohana Apartments

OptiComm advises there is an unplanned outage impacting Ohana Apartments, NSW.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Ohana Apartments (OHAN)

Start Date: 28/11/2024 15:34:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 28/11/2024 15:34:00

End: On going

Last Update: 28/11/2024 5:05
Network Disruption Ropes Crossing

Opticomm is aware of a network disruption impacting services in Ropes Crossing, NSW 2760 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 28/11/2024 09:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 28/11/2024 09:40:00

End: On going

Last Update: 28/11/2024 11:11
Outage Gregory Hills

Opticomm is aware of a power outage impacting some internet services at Oran Park (ORPK) and Gregory Hills (GYHL) . Please visit https://www.endeavourenergy.com.au/outages/current-power-outages for more information

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 26/11/2024 15:29:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 26/11/2024 15:29:00

End: On going

Last Update: 26/11/2024 5:05
Outage

Opticomm is aware of a power outage impacting internet services at Castle Hill, NSW 2154(SKAP). For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location:

Start Date: 25/11/2024 23:15:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 25/11/2024 23:15:00

End: On going

Last Update: 25/11/2024 13:13
Outage Aurora, Aspire, Amber, Rathdowne, Stonybrook, Encore, St. Claire, Westwood, Aspire West

Due to multiple fibre optic cable cuts in our upstream carriers network, customers will experience increased latency and packet loss during peak periods. Our backhaul carrier is currently working on repairs, however, there is no ETA. We apologise for any inconvenience.

Severity: Outage - Low

Impacted Location: Aurora, Aspire, Amber, Rathdowne, Stonybrook, Encore, St. Claire, Westwood, Aspire West (AURA, ASPR, RATH)

Start Date: 25/11/2024 16:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 25/11/2024 16:30:00

End: On going

Last Update: 25/11/2024 6:06
Network Disruption Mayfield, Pavilion

Opticomm is aware of an unplanned network disruption impacting services in Clyde and Cranbourne East (PVLN / MYFD).
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Severity: Network Disruption - High

Impacted Location: Mayfield, Pavilion (MYFD, PVLN)

Start Date: 25/11/2024 08:30:00
End Date:

Severity: Network Disruption - High

Status: Confirmed

Start: 25/11/2024 08:30:00

End: On going

Last Update: 24/11/2024 22:22
Unplanned Outage Lightsview, Lochiel Park

OptiComm advises there is an unplanned outage impacting Lochiel Park, SA.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Lightsview, Lochiel Park (LHPK)

Start Date: 23/11/2024 13:28:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 23/11/2024 13:28:00

End: On going

Last Update: 23/11/2024 3:03
Unplanned Outage

OptiComm advises there is an unplanned outage impacting all services in the Avant community, Melbourne. This is escalated and under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 22/11/2024 17:32:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 22/11/2024 17:32:00

End: On going

Last Update: 22/11/2024 7:07
Network Disruption Arcadia, Grandvue

Opticomm is aware of a network disruption impacting internet services at Arcadia (ARCA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Arcadia, Grandvue (ARCA)

Start Date: 21/11/2024 12:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 21/11/2024 12:00:00

End: On going

Last Update: 21/11/2024 2:02
Unplanned Outage Ingenia Lara Lifestyle

OptiComm advises there is an unplanned outage impacting services listed at Lara, VIC 3212 ( INLA).

Its under investigation and will provide update accordingly.

We apologise for the inconvenience it may cause.

Severity: Unplanned Outage - Low

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 20/11/2024 20:36:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 20/11/2024 20:36:00

End: On going

Last Update: 20/11/2024 10:10
Network Disruption Ingenia Hervey Bay

Opticomm is aware of a network disruption impacting internet services on Hervey Bay QLD (HVBY). Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ingenia Hervey Bay (HVBY)

Start Date: 18/11/2024 18:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 18/11/2024 18:40:00

End: On going

Last Update: 18/11/2024 8:08
Outage Oran Park, Chesalon Living

Opticomm advises of a potential outage affecting Free to Air TV services for some residents at Oran Park, NSW (ORPK). Our engineers are currently investigating this and further details will soon follow. We apologise for any inconvenience this may have caused.

Severity: Outage - Low

Impacted Location: Oran Park, Chesalon Living (ORPK)

Start Date: 18/11/2024 06:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 18/11/2024 06:00:00

End: On going

Last Update: 18/11/2024 1:01
Unplanned Outage Jordan Springs

OptiComm wishes to advise there is currently an unscheduled outage impacting services in JNSP - Jordan Springs NSW 2747.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Jordan Springs (JNSP)

Start Date: 17/11/2024 18:20:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 17/11/2024 18:20:00

End: On going

Last Update: 17/11/2024 9:09
Network Disruption Glenside

Opticomm is aware of a network disruption impacting internet services at Glenside (GLEN) in SA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Glenside (GLEN)

Start Date: 14/11/2024 22:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 14/11/2024 22:50:00

End: On going

Last Update: 14/11/2024 13:13
Unplanned Outage

OptiComm advises there is an unplanned outage impacting CASUARINA, NT.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location:

Start Date: 14/11/2024 17:02:00
End Date:

Severity: Unplanned Outage - High

Status: Confirmed

Start: 14/11/2024 17:02:00

End: On going

Last Update: 14/11/2024 7:07
Outage South City Square

OptiComm would like to inform you of a power outage affecting 96 services in Woolloongabba, QLD 4102 (SCSQ). This outage is due to an issue from the energy provider. For more details, please visit the energy provider's website: https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: South City Square (SCSQ)

Start Date: 14/11/2024 03:15:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 14/11/2024 03:15:00

End: On going

Last Update: 13/11/2024 17:17
Network Disruption Silkari MDU

Opticomm is aware of a network disruption impacting some internet services at Banksmeadow, NSW, 2019 (SILK) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 13/11/2024 07:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 13/11/2024 07:30:00

End: On going

Last Update: 12/11/2024 21:21
Outage Lochiel Park

Opticomm is aware of a power outage disrupting some internet services at Lochiel Park (LHPK) in SA and is currently investigating. For more information visit https://outage.apps.sapowernetworks.com.au/Outages/OutageSearch?suburb=Campbelltown&postcode=5074

Severity: Outage - Low

Impacted Location: Lochiel Park (LHPK)

Start Date: 12/11/2024 07:05:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 12/11/2024 07:05:00

End: On going

Last Update: 11/11/2024 22:22
Network Disruption

Opticomm wishes to advise of an unplanned network disruption impacting end users in Shellharbour NSW, 2529 (BNSN, ELSH)

We are currently investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location:

Start Date: 11/11/2024 11:45:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/11/2024 11:45:00

End: On going

Last Update: 11/11/2024 2:02
Outage

Opticomm would like to advise of a power outage impacting our services in Kiara (KIAR) and 82W (82WA), ACT 2604. This outage is from the energy provider. More information can be found in the energy provider's website
https://www.evoenergy.com.au/Outages

Severity: Outage - Low

Impacted Location:

Start Date: 09/11/2024 01:25:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/11/2024 01:25:00

End: On going

Last Update: 08/11/2024 15:15
Network Disruption Trinity

Opticomm is aware of a network disruption impacting internet services at Trinity (AKMS) in WA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Trinity (AKMS)

Start Date: 08/11/2024 14:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/11/2024 14:00:00

End: On going

Last Update: 08/11/2024 7:07
Outage The Peninsula

OptiComm advises there is a FTA outage impacting users in Springfield Lakes, QLD 4300.
Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: The Peninsula (SPLE)

Start Date: 08/11/2024 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 08/11/2024 07:00:00

End: On going

Last Update: 07/11/2024 23:23
Network Disruption Orion

Opticomm is aware of a network disruption impacting Orion (ORON), QLD and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users

Severity: Network Disruption - Low

Impacted Location: Orion (ORON)

Start Date: 07/11/2024 22:15:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/11/2024 22:15:00

End: On going

Last Update: 07/11/2024 12:12
Network Disruption Oran Park, Yarrabilba, Atherstone, North Harbour, Jordan Springs, Trinity, Springfield Rise, Mandalay, Gregory Hills, Armstrong Creek, Somerfield, Harpley, Calderwood Valley, The Hermitage, Fernbrooke, Waratah, Aurora, Brighton, Thornhill Park, Brentwood Forest, Spires, Ecco Ripley, Modeina, Meridian, Arcadia, Tulliallan, Mayfield, Greenvale Gardens, Alkimos Beach, Curlewis Park, Aspire, Westbrook, Lightsview, Blakes Crossing, Seaside, Valley Park, Amber, Waterford County, Pavilion, Delaray, Alamanda, St. Germain, Casiana Grove, Botanical, Stoneleigh, Berwick Waters, Clydevale, Baywater, Zeally Sands, Trillium, Tea Trees, Ashbury, Gen Fyansford, Elliot Springs, The Pines, The Surrounds, Waterford Melton, Westbrook North, Brookhaven, ParkBridge, Evergreen Waters, Quay 2, Ropes Crossing, Central Park, Pasadena, Waterside, Chambers Pines, The Peninsula, Sanctuary, Central Walk, Marriott Waters, Exford Waters, Life, Lara Central, Grand Lakes, Woodlands, Victoria Harbour, Bellaview, Tannum Blue, Jackson View, Callaway Park, Craigieburn, Maplewood, Kinbrook, Arramont, Verdant Hill, Aquarevo, Warralily Central, Warralily Grange, University Hill, Lara Views, College Green, Albright, Kaduna Park, Canopy, Rathdowne, The Sanctuary, Ripley Valley, Grandvue, Chancellor, Mt. Atkinson, Alira, The Moorings, Avondale Heights, Springwood, YarraBend, Notting Hill Apart, 333 Burwood, Stonybrook, The Hermitage (SEKI), Evergreen Links, Panorama, Sanctuary Cove, The Orchard, Plummer Street, Gladeville, Sunbury Fields, Jindalee Beachside, Gemstone Rise, Sequana, Meridian Central, Water Edge, Upper West Side, Encore, Brookwater, Eden, Grange, Alkimos Vista, True North, West, Highfields, Silkari MDU, Ascot Grove, The Summit, River Walk, South Brisbane ESA Brownfield (Velocity), Canterbury Lakes, Lighthouse, Hamilton Harbour, West Franklin Apartments, St. Claire, 387-397 Macquarie Street, Greenlea, Brighton - Ridgewood, Movida, Kingston Park, Kallangur, Weemala at the Lake, Warralily Batten Road, Studio Nine, Hercules Northshore, Glenside, Gemlife Woodend, Platform, Darling Square North East Plot, Toorak Park, Albert Place, Westwood, Gregory Hills 15A, Jade, Donnybrae, Balmoral Quay, Princeton Rise, Aspire West, East Side Quarter, Hamilton Reach, Ellarook, Golden Grove, Burwood Brickworks, Brighton FTTP, East Village, Wandana, Iskia, South City Square, Gemlife Bribie Island, 675 Berwick-Cranbourne Road, Oxford Central, Eynesbury, Fairview, Ridgeview, Bottlebrush, Mambourin, Yarra One, Parq on Flinders, Banksia Grove Carramar, Redstone, Bethania, Teneriffe, Arcadia Group Hidden Valley, Highland Views, Williams Walk, Ohana Apartments, Edenbrooke Villas, Upper West Side - Tower 3, Minta Farm, Queens Place, York and George, Coridale, Butler FTTP, Wildflower Ridge, Seanna Residences, Grand Central Shopping Centre, Eastland Shopping Centre, The Heights, DUO, Lochiel Park, Summit Business Park, The Grace Stage 1, Banksia Grove, Shorehaven, 2 Lord Sheffield Cct, The Verge, Oaktree Rutherford, The Griffin, Paros, St Moritz, Darling Square South East Plot, Clarence Apartments, FKP Rochedale (Velocity), Campbell Estate, East Central Tower Whitehorse, Caulfield Stage 2, Cascades on Clyde (Velocity), Edgewater, Brighton (Velocity), Johnston Northern Enterprise (Velocity), Amber Gardens, Orion, Malt District, LAURIMAR (Velocity), 12-18 Philip Avenue, Arkenstone, Jacaranda Residencies Carlingford, Smithfield Village (Velocity), White Rock, Windsor & Co, Alora, 2 Vaughan Street, Lidcombe, NSW 2141, Gemlife Palmwoods, Cascade Gardens (Velocity), Only Flemington, Riverfield, MODEINA, Dalyellup Beach (Velocity), Leopold - Bellarine, Honeywood, Savant, Breeze Apartments, Samford Retirement Village, Living Gems Kuluin, Waterford Links, The Beach Shack, Infinity by Crown, Hawk Fields, Peppercorn Hill, The Moorings (SDU), Lifestyle Communities St Leonards, Pemberton on the Park, Frasers Landing, 743 Camden Valley Way, Aspect, Abiwood 660, Riviere, The Yards, Stature Avenue, Jindee, Gemstone Waters, Edmondson Park Town Centre, Gemlife Pacific Paradise, 33 Janefield Drive, Rosebery Apartments, Tonsley Village, 354 Bowden, The Links, Ingenia Hervey Bay, The Banks, Melbourne Quarter, Cambria, Lakeside Pakenham, Atherstone C, Element Apartments, Yaringa, West Side Place - 2, Victoria and Vine, Sawtell Commons, Ingenia Lara Lifestyle, Eden Beach, The Fifth Apartments, Bellambi Commercial Centre, Oaks at Woden, Chesalon Living, Arncliffe Residential, Top Garden II, Renaissance, Yarrabend, Darling Harbour, VSQ3, The Watson, Element 7

Opticomm wishes to advise of an unplanned network disruption impacting end users in Palmerston & Casuarina, NT (CSUF, PALN)

Services will be impacted by intermittent service disruption,
Opticomm is currently investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location: Oran Park, Yarrabilba, Atherstone, North Harbour, Jordan Springs, Trinity, Springfield Rise, Mandalay, Gregory Hills, Armstrong Creek, Somerfield, Harpley, Calderwood Valley, The Hermitage, Fernbrooke, Waratah, Aurora, Brighton, Thornhill Park, Brentwood Forest, Spires, Ecco Ripley, Modeina, Meridian, Arcadia, Tulliallan, Mayfield, Greenvale Gardens, Alkimos Beach, Curlewis Park, Aspire, Westbrook, Lightsview, Blakes Crossing, Seaside, Valley Park, Amber, Waterford County, Pavilion, Delaray, Alamanda, St. Germain, Casiana Grove, Botanical, Stoneleigh, Berwick Waters, Clydevale, Baywater, Zeally Sands, Trillium, Tea Trees, Ashbury, Gen Fyansford, Elliot Springs, The Pines, The Surrounds, Waterford Melton, Westbrook North, Brookhaven, ParkBridge, Evergreen Waters, Quay 2, Ropes Crossing, Central Park, Pasadena, Waterside, Chambers Pines, The Peninsula, Sanctuary, Central Walk, Marriott Waters, Exford Waters, Life, Lara Central, Grand Lakes, Woodlands, Victoria Harbour, Bellaview, Tannum Blue, Jackson View, Callaway Park, Craigieburn, Maplewood, Kinbrook, Arramont, Verdant Hill, Aquarevo, Warralily Central, Warralily Grange, University Hill, Lara Views, College Green, Albright, Kaduna Park, Canopy, Rathdowne, The Sanctuary, Ripley Valley, Grandvue, Chancellor, Mt. Atkinson, Alira, The Moorings, Avondale Heights, Springwood, YarraBend, Notting Hill Apart, 333 Burwood, Stonybrook, The Hermitage (SEKI), Evergreen Links, Panorama, Sanctuary Cove, The Orchard, Plummer Street, Gladeville, Sunbury Fields, Jindalee Beachside, Gemstone Rise, Sequana, Meridian Central, Water Edge, Upper West Side, Encore, Brookwater, Eden, Grange, Alkimos Vista, True North, West, Highfields, Silkari MDU, Ascot Grove, The Summit, River Walk, South Brisbane ESA Brownfield (Velocity), Canterbury Lakes, Lighthouse, Hamilton Harbour, West Franklin Apartments, St. Claire, 387-397 Macquarie Street, Greenlea, Brighton - Ridgewood, Movida, Kingston Park, Kallangur, Weemala at the Lake, Warralily Batten Road, Studio Nine, Hercules Northshore, Glenside, Gemlife Woodend, Platform, Darling Square North East Plot, Toorak Park, Albert Place, Westwood, Gregory Hills 15A, Jade, Donnybrae, Balmoral Quay, Princeton Rise, Aspire West, East Side Quarter, Hamilton Reach, Ellarook, Golden Grove, Burwood Brickworks, Brighton FTTP, East Village, Wandana, Iskia, South City Square, Gemlife Bribie Island, 675 Berwick-Cranbourne Road, Oxford Central, Eynesbury, Fairview, Ridgeview, Bottlebrush, Mambourin, Yarra One, Parq on Flinders, Banksia Grove Carramar, Redstone, Bethania, Teneriffe, Arcadia Group Hidden Valley, Highland Views, Williams Walk, Ohana Apartments, Edenbrooke Villas, Upper West Side - Tower 3, Minta Farm, Queens Place, York and George, Coridale, Butler FTTP, Wildflower Ridge, Seanna Residences, Grand Central Shopping Centre, Eastland Shopping Centre, The Heights, DUO, Lochiel Park, Summit Business Park, The Grace Stage 1, Banksia Grove, Shorehaven, 2 Lord Sheffield Cct, The Verge, Oaktree Rutherford, The Griffin, Paros, St Moritz, Darling Square South East Plot, Clarence Apartments, FKP Rochedale (Velocity), Campbell Estate, East Central Tower Whitehorse, Caulfield Stage 2, Cascades on Clyde (Velocity), Edgewater, Brighton (Velocity), Johnston Northern Enterprise (Velocity), Amber Gardens, Orion, Malt District, LAURIMAR (Velocity), 12-18 Philip Avenue, Arkenstone, Jacaranda Residencies Carlingford, Smithfield Village (Velocity), White Rock, Windsor & Co, Alora, 2 Vaughan Street, Lidcombe, NSW 2141, Gemlife Palmwoods, Cascade Gardens (Velocity), Only Flemington, Riverfield, MODEINA, Dalyellup Beach (Velocity), Leopold - Bellarine, Honeywood, Savant, Breeze Apartments, Samford Retirement Village, Living Gems Kuluin, Waterford Links, The Beach Shack, Infinity by Crown, Hawk Fields, Peppercorn Hill, The Moorings (SDU), Lifestyle Communities St Leonards, Pemberton on the Park, Frasers Landing, 743 Camden Valley Way, Aspect, Abiwood 660, Riviere, The Yards, Stature Avenue, Jindee, Gemstone Waters, Edmondson Park Town Centre, Gemlife Pacific Paradise, 33 Janefield Drive, Rosebery Apartments, Tonsley Village, 354 Bowden, The Links, Ingenia Hervey Bay, The Banks, Melbourne Quarter, Cambria, Lakeside Pakenham, Atherstone C, Element Apartments, Yaringa, West Side Place - 2, Victoria and Vine, Sawtell Commons, Ingenia Lara Lifestyle, Eden Beach, The Fifth Apartments, Bellambi Commercial Centre, Oaks at Woden, Chesalon Living, Arncliffe Residential, Top Garden II, Renaissance, Yarrabend, Darling Harbour, VSQ3, The Watson, Element 7 (ORPK, YRBA, ATSN, NTHR, JNSP, AKMS, SPRS, MNDL, GYHL, CLPK, AGCK, HMTG, BRTN, TULN, SOME, HARP, RPLY, ASPR, AURA, BWFT, FRBK, MRID, DLRY, ARCA, CDVY, WARA, THPK, SPFD, STLH, SPIR, MODE, GVGD, MYFD, GDLK, ALMN, BKWS, RATH, AKBH, CASA, LHPK, ASHB, WTBK, WARD, BKCS, SFBY, EGWT, WOOD, VLPK, ALBR, WTFD, PVLN, MRWT, STGM, BOTA, TRLM, UNHI, ZEAL, YNTP, TESD, GENF, ELSP, SPLE, PKBG, CRPK, QUAY, VERD, ROPE, KIBK, PSDA, SANC, CLWY, TMBU, DOK5, CGBN, JKVW, ARRA, MPWD, WAGR, KAPA, MARH, YABD, FPAH, MTAK, SPWD, ALRA, HNHR, BRNH, BUOD, GNFD, SNCV, JLBH, GERE, PLST, UWSM, ADSF, WEST, HHFS, DLSQ, AKVI, TRNO, SILK, WEMA, WOBB, GTV9, GRLE, MCQS, MOVD, KPAP, DWHY, HERC, RIWK, WFKN, KRKR, TOPK, ALPL, LGWE, GLEN, ESQP, BKSG, BRIC, BALQ, JADE, ELRK, ETVG, THKD, EYNE, WAND, OHAN, CTNA, BTHA, HIDD, BABD, YARA, WTLE, MAMB, UWS3, RDST, STNB, PACF, ODCL, ISKI, WALK, MTFM, QNPL, EAST, YKGE, GCTW, BEID, SCSQ, HVGP, CRDL, GTIF, ECTW, MLTD, GRCE, ORON, SHOR, GRIF, STMZ, MRDA, LFTS, SHCA, TRIN, CLAP, MGAT, PMWS, CBNE, CLFD, GLRP, WTRK, AMGD, JLEE, PALN, LSLD, HNYW, LIDC, RTON, FMTN, RIFI, PPAE, FREK, 21LK, LTBA, HVBY, PPCH, LINK, KLUN, INBC, PMDU, PKGV, ARNC, SAST, LCSL, TONS, BOWD, PCPE, BSHK, ROSE, EDPK, RNAB, GEWT, AFRA, SDRV, OAKS, BLMB, VINE, SCOM, INLA, WSP2, ELE7, OKRF, ENPL, WNDS, ELEM, MQR1, WTSN, RENA, TPG2, VSQ4, TFIF, MDRU, LKSP, EDBC, CESS)

Start Date: 07/11/2024 10:24:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/11/2024 10:24:00

End: On going

Last Update: 07/11/2024 1:01
Unplanned Outage Gemstone Rise

OptiComm advises there is an unplanned outage impacting Gemstone Rise, QLD. This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Gemstone Rise (GERE)

Start Date: 06/11/2024 13:50:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 06/11/2024 13:50:00

End: On going

Last Update: 06/11/2024 4:04
Unplanned Outage Gemstone Rise

OptiComm advises there is an unplanned outage impacting Gemstone Rise, QLD.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Gemstone Rise (GERE)

Start Date: 05/11/2024 13:14:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 05/11/2024 13:14:00

End: On going

Last Update: 05/11/2024 3:03
Network Disruption Tulliallan, Casiana Grove, Waterside, Canopy

Opticomm is aware of a network disruption impacting a subset of internet services at Casiana Grove (CASA), Canopy (CAPY), Elysian (ELSN) Tulliallan (TULN) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tulliallan, Casiana Grove, Waterside, Canopy (TULN, CASA)

Start Date: 05/11/2024 09:34:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/11/2024 09:34:00

End: On going

Last Update: 05/11/2024 0:00
Network Disruption Casiana Grove, Canopy

Opticomm is aware of a network disruption impacting a subset of internet services at Casiana Grove (CASA), and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Casiana Grove, Canopy (CASA)

Start Date: 03/11/2024 23:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/11/2024 23:00:00

End: On going

Last Update: 03/11/2024 23:23
Network Disruption

Opticomm is aware of a network disruption affecting some internet services in Calamvale, QLD 41162 (MSRS) and is currently investigating. Further updates will be provided.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 01/11/2024 08:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/11/2024 08:20:00

End: On going

Last Update: 31/10/2024 22:22
Outage Tannum Blue

OptiComm advises there is a FTA outage impacting users in Tandem Blue, Oceanside, Kirwan, and Biloela (TMBU, BTHD, KIRN, BILO).
Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 31/10/2024 18:52:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 31/10/2024 18:52:00

End: On going

Last Update: 31/10/2024 9:09
Unplanned Outage Edgewater

Opticomm is aware of an unplanned network disruption impacting services in ECOV , SODA , GSTG , CMRA , HTSC , RVUE , BRN1 , ANXA , LTST , 21LK , WSTV , GNWV

Ours teams are aware and are investigating with more information to be provided as soon as possible.
OptiComm wishes to advise there is currently an unscheduled outage impacting services on the following estates.

CMRA – Coomera QLD 4209
BRN1 - Brisbane 1, SOUTH BRISBANE 4101
WSTV - West Village West End, West End 4101
LTST - Lotus Tower, KANGAROO POINT QLD 4169
HTSC - Hampton Seachange TOOWOOMBA QLD 4350
RVUE – Vue, ROBINA QLD 4226
GSTG - Seachange Upper Coomera
GNWV - Greenhouse West Village, West End QLD 4101
ECOV - Eco Village, CURRUMBIN VALLEY QLD 4223
21LK - Lake Street Varsity Lakes 4227
SODA - Soda Apartments, SOUTH BRISBANE QLD 4101
ANXA - Annexe Apartments, BOWEN HILLS QLD 4006

This is escalated and under investigation. An ETR will be provided as soon as possible.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Unplanned Outage - Low

Impacted Location: Edgewater (21LK)

Start Date: 31/10/2024 06:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 31/10/2024 06:25:00

End: On going

Last Update: 30/10/2024 21:21
Outage

OptiComm advises due to a software upgrade by our upstream carrier for MRGR services may experience a break to service. All services may be impacted during the outage window.

Severity: Outage - Low

Impacted Location:

Start Date: 31/10/2024 02:28:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 31/10/2024 02:28:00

End: On going

Last Update: 30/10/2024 16:16
Network Disruption Johnston Northern Enterprise (Velocity)

Opticomm is aware of a network disruption impacting internet services at CASUARINA (CSUF) PALMERSTON (PALN) in NT. This is due to an unplanned event by our upstream carrier Telstra.
Further updates to follow.

Severity: Network Disruption - Low

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 30/10/2024 01:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 30/10/2024 01:10:00

End: On going

Last Update: 29/10/2024 15:15
Network Disruption Edmondson Park Town Centre

Opticomm is aware of a network disruption impacting internet services at Edmondson Park RP1 (EDPK) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Edmondson Park Town Centre (EDPK)

Start Date: 28/10/2024 09:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 28/10/2024 09:10:00

End: On going

Last Update: 28/10/2024 0:00
Network Disruption Eastland Shopping Centre

Opticomm is aware of a network disruption impacting internet services in Eastland Shopping Centre, VIC (EAST) due to a power outage in the area. Please follow https://www.outagetracker.com.au/outage-list for further updates.

Severity: Network Disruption - Low

Impacted Location: Eastland Shopping Centre (EAST)

Start Date: 27/10/2024 21:34:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 27/10/2024 21:34:00

End: On going

Last Update: 27/10/2024 11:11
Network Disruption Stoneleigh

Opticomm is aware of network disruption affecting Stoneleigh Logan Reserve QLD (STLH). This is under investigation and update will be provided shortly.

Severity: Network Disruption - Low

Impacted Location: Stoneleigh (STLH)

Start Date: 25/10/2024 13:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 25/10/2024 13:40:00

End: On going

Last Update: 25/10/2024 4:04
Network Disruption West Side Place - 2

Opticomm is aware of a network disruption impacting a subset of internet services in Melbourne, VIC 3000 (WSP2) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: West Side Place - 2 (WSP2)

Start Date: 24/10/2024 19:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 24/10/2024 19:00:00

End: On going

Last Update: 24/10/2024 10:10
Unplanned Outage

OptiComm advises there is an unplanned outage impacting Flagstaff Hill, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 24/10/2024 09:45:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 24/10/2024 09:45:00

End: On going

Last Update: 23/10/2024 23:23
Network Disruption

Opticomm is aware of a network disruption impacting internet services in Mount Cotton, QLD 4165 (REDL) due to a power outage in the area. Please follow https://www.energex.com.au/outages/outage-finder/outage-finder-map/ for further updates.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 23/10/2024 20:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 23/10/2024 20:10:00

End: On going

Last Update: 23/10/2024 10:10
Unplanned Outage Aspire

OptiComm wishes to advise there is currently an unscheduled outage impacting services in this estate. This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Aspire (ASPR)

Start Date: 22/10/2024 23:02:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 22/10/2024 23:02:00

End: On going

Last Update: 22/10/2024 14:14
Unplanned Outage

OptiComm wishes to advise there is currently an unscheduled power outage impacting users in this estate. Please follow the advisory posted on Essential Energy's website for the latest ETR.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 20/10/2024 09:22:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 20/10/2024 09:22:00

End: On going

Last Update: 19/10/2024 23:23
Network Disruption Caulfield Stage 2

Opticomm wishes to advise of an unplanned network disruption impacting end users on CAULFIELD NORTH, VIC 3161(CLFD)
We are investigating and will provide further information shortly

Severity: Network Disruption - Low

Impacted Location: Caulfield Stage 2 (CLFD)

Start Date: 16/10/2024 17:44:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 16/10/2024 17:44:00

End: On going

Last Update: 16/10/2024 8:08
Outage Elliot Springs

Opticomm would like to advise of a power outage impacting our services in Julago, QLD 4816 (ELSP). This outage is from the energy provider. More information can be found in the energy provider's website https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Elliot Springs (ELSP)

Start Date: 16/10/2024 15:27:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/10/2024 15:27:00

End: On going

Last Update: 16/10/2024 5:05
Outage Brighton, Brighton - Ridgewood, Brighton FTTP, Jindee

Opticomm wishes to advise of an unplanned service partial disruption impacting end users in Butler, WA 6036 (BRTN)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Brighton, Brighton - Ridgewood, Brighton FTTP, Jindee (BRTN)

Start Date: 15/10/2024 21:29:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/10/2024 21:29:00

End: On going

Last Update: 15/10/2024 12:12
Outage Trinity

Opticomm wishes to advise of an unplanned service disruption impacting end users in Alkimos, WA 6038 (AKMS)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Trinity (AKMS)

Start Date: 15/10/2024 20:23:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/10/2024 20:23:00

End: On going

Last Update: 15/10/2024 10:10
Outage Johnston Northern Enterprise (Velocity)

Opticomm is aware of an unplanned Telstra Network Failure upstream of the Opticomm Network impacting services in Bellamack, Johnston and Lyons (V025, V083, V084, V085) in Northern Territory.

Our teams are aware and working closely with Telstra to restore impacted services.

Severity: Outage - High

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 15/10/2024 12:08:00
End Date:

Severity: Outage - High

Status: Confirmed

Start: 15/10/2024 12:08:00

End: On going

Last Update: 15/10/2024 3:03
Network Disruption

Opticomm is aware of a partial network disruption impacting some internet services at Ingenia Lifestyle Parkside Lucas (PKSD) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 14/10/2024 08:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 14/10/2024 08:30:00

End: On going

Last Update: 13/10/2024 23:23
Network Disruption Tannum Blue

Opticomm wishes to advise of an unplanned network disruption impacting services in Tannum Blue QLD, (TMBU)
We are investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 11/10/2024 11:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/10/2024 11:50:00

End: On going

Last Update: 11/10/2024 1:01
Network Disruption Evergreen Waters

Opticomm is aware of a network disruption impacting internet services at Evergreen Waters (EGWT) in VIC. Our upstream carrier Optus is performing planned maintenance from 08/10/2024 23:59:59 to 09/10/2024 06:59:59.

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 08/10/2024 23:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/10/2024 23:00:00

End: On going

Last Update: 08/10/2024 13:13
Outage The Pines

Opticomm wishes to advise of an unplanned service disruption impacting services in Hidden Valley, QLD 4703 (YNTP)
We are investigating and will provide further information shortly

Severity: Outage - Low

Impacted Location: The Pines (YNTP)

Start Date: 08/10/2024 12:06:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 08/10/2024 12:06:00

End: On going

Last Update: 08/10/2024 2:02
Network Disruption North Harbour

Opticomm is aware of a network disruption impacting services in Burpengary East, QLD 4505 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: North Harbour (NTHR)

Start Date: 05/10/2024 00:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/10/2024 00:20:00

End: On going

Last Update: 04/10/2024 15:15
Network Disruption

Opticomm is aware of a network disruption impacting internet services at Five Farms (FIFA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/10/2024 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/10/2024 00:00:00

End: On going

Last Update: 02/10/2024 23:23
Unplanned Outage 333 Burwood

OptiComm wishes to advise there is currently an unscheduled partial outage impacting services in BUOD - Burwood VIC 3125.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: 333 Burwood (BUOD)

Start Date: 02/10/2024 15:30:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 02/10/2024 15:30:00

End: On going

Last Update: 02/10/2024 8:08
Unplanned Outage Smithfield Village (Velocity)

OptiComm advises there is an unplanned outage impacting Trinity, QLD.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 25/09/2024 11:23:00
End Date:

Severity: Unplanned Outage - High

Status: Confirmed

Start: 25/09/2024 11:23:00

End: On going

Last Update: 25/09/2024 1:01
Unplanned Outage Arcadia Group Hidden Valley

OptiComm advises there is an unplanned outage impacting Hidden Valley, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 25/09/2024 10:10:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 25/09/2024 10:10:00

End: On going

Last Update: 25/09/2024 0:00
Outage

Opticomm would like to advise of a power outage impacting our services in 180 George Street, NSW (PMTA). This outage is from the energy provider. ETR has been provided as 3 am local time. More information can be found in the energy provider's website below: https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Outage - Low

Impacted Location:

Start Date: 22/09/2024 23:20:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 22/09/2024 23:20:00

End: On going

Last Update: 22/09/2024 13:13
Outage

Opticomm would like to advise of a power outage partially impacting our services in SHAW and MT LOW (DEGN) QLD. This outage is from the energy provider. More information can be found in the energy provider's website below: https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 21/09/2024 04:17:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 21/09/2024 04:17:00

End: On going

Last Update: 20/09/2024 18:18
Outage Balmoral Quay

OptiComm wish to advise some customers may be experiencing freeair TV issues in this estate Rippleside, VIC 3215. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 20/09/2024 12:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 20/09/2024 12:00:00

End: On going

Last Update: 20/09/2024 4:04
Outage

Opticomm would like to advise of a power outage impacting our services in Zivanovic Waters (ZVWT) and Waterville (WTRV), QLD. This outage is from the energy provider. More information can be found in the energy provider's website below:https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 17:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 19/09/2024 17:00:00

End: On going

Last Update: 19/09/2024 7:07
Outage

OptiComm wish to advise some customers may be experiencing freeview TV issues in this estate. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 13:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 19/09/2024 13:00:00

End: On going

Last Update: 19/09/2024 6:06
Network Disruption

Opticomm is aware of a network disruption impacting internet services in East Village (EVLG) in NSW and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 18/09/2024 01:55:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 18/09/2024 01:55:00

End: On going

Last Update: 17/09/2024 16:16
Outage

Opticomm is aware of a power outage impacting internet services at Blueheath at the Bower (BHME) & The Gardens (TGEM) in NSW. Check with your local energy provider for more information.

Severity: Outage - Low

Impacted Location:

Start Date: 15/09/2024 16:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/09/2024 16:00:00

End: On going

Last Update: 15/09/2024 6:06
Network Disruption Smithfield Village (Velocity)

Opticomm is aware of a network disruption impacting some internet services in Canopy's Edge/Trinity estate in Trinity Beach, QLD. This outage has been confirmed as an outage on the upstrteam carrier, Telstra's side and is currently being investigated. Further updates will be provided as they become available. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 13/09/2024 01:41:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 13/09/2024 01:41:00

End: On going

Last Update: 12/09/2024 16:16
Outage White Rock

Opticomm wishes to advise of an unplanned network interruption impacting multiple QLD sites.
We are currently investigating and will provide an update with further detail shortly

Severity: Outage - Low

Impacted Location: White Rock (WTRK)

Start Date: 11/09/2024 18:09:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 11/09/2024 18:09:00

End: On going

Last Update: 11/09/2024 8:08
Network Disruption Honeywood

Opticomm is aware of a network disruption impacting internet services in Wandi, WA 6167 (HNYW) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Honeywood (HNYW)

Start Date: 10/09/2024 08:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 10/09/2024 08:00:00

End: On going

Last Update: 09/09/2024 22:22
Unplanned Outage Armstrong Creek

OptiComm advises there is an unplanned Freeview outage impacting Armstrong Creek, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Armstrong Creek (AGCK)

Start Date: 09/09/2024 14:29:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 09/09/2024 14:29:00

End: On going

Last Update: 09/09/2024 4:04
Outage Balmoral Quay

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 09/09/2024 12:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/09/2024 12:00:00

End: On going

Last Update: 09/09/2024 3:03
Unplanned Outage

OptiComm wishes to advise there is currently an unscheduled outage impacting services in the following estates.

EPRK - Epping Park, Epping NSW 2121
PNTH - Pennant Hills, West Pennant Hills NSW 2125

This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/09/2024 00:20:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 09/09/2024 00:20:00

End: On going

Last Update: 08/09/2024 14:14
Network Disruption Tannum Blue

Opticomm is aware of a network disruption impacting internet services in Tannum Sands (TMBU), QLD 4680 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 07/09/2024 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/09/2024 00:00:00

End: On going

Last Update: 06/09/2024 14:14
Network Disruption Quay 2

Opticomm is aware of a network disruption causing intermittent service at QUAY. Our upstream carrier, Optus has confirmed this is a part of a wider network within Optus network due to a fibre cut. Optus fibre teams have been mobilised to the break location. ETR will be provided when available. We apologise for the inconvenience this may have caused.

Severity: Network Disruption - Low

Impacted Location: Quay 2 (QUAY)

Start Date: 05/09/2024 09:07:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/09/2024 09:07:00

End: On going

Last Update: 04/09/2024 23:23
Network Disruption

Opticomm is aware of a network disruption causing intermittent service at Caulfield North (CLFL), VIC 3161 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/09/2024 00:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/09/2024 00:30:00

End: On going

Last Update: 04/09/2024 16:16
Network Disruption Evergreen Waters, Evergreen Links, Gladeville, Golden Grove

Opticomm is aware of a network disruption causing intermittent service at jackass Flat (EGWT, VIC 3556 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters, Evergreen Links, Gladeville, Golden Grove (EGWT)

Start Date: 05/09/2024 00:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/09/2024 00:30:00

End: On going

Last Update: 04/09/2024 16:16
Network Disruption Oaktree Rutherford

Opticomm is aware of a network disruption causing intermittent service at Rutherford (OKRF), NSW 2320 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 03/09/2024 00:15:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/09/2024 00:15:00

End: On going

Last Update: 02/09/2024 16:16
Network Disruption

Opticomm is aware of a network disruption causing intermittent service at Boolaroo (OKBL), NSW 2284 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/09/2024 00:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/09/2024 00:10:00

End: On going

Last Update: 02/09/2024 16:16
Network Disruption

OptiComm is aware of a network disruption affecting internet services at Sandford, 3201 VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/09/2024 04:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 02/09/2024 04:00:00

End: On going

Last Update: 01/09/2024 18:18
Network Disruption Jackson View

OptiComm is aware of a network disruption affecting internet services at Jacksons View, VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - High

Impacted Location: Jackson View (JKVW)

Start Date: 02/09/2024 03:40:00
End Date:

Severity: Network Disruption - High

Status: Confirmed

Start: 02/09/2024 03:40:00

End: On going

Last Update: 01/09/2024 18:18
Network Disruption Smithfield Village (Velocity)

Opticomm is aware of a network disruption impacting internet services in Trinity, QLD 4879 (TRIN) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 24/08/2024 10:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 24/08/2024 10:00:00

End: On going

Last Update: 24/08/2024 0:00
Outage Gregory Hills

Opticomm wishes to advise of a service disruption identified impacting some end users in Gregory hills, NSW. This is under investigation.

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 21/08/2024 21:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 21/08/2024 21:00:00

End: On going

Last Update: 21/08/2024 11:11
Network Disruption Sawtell Commons, The Links

Opticomm is aware of a network disruption impacting internet services at The Links (SAST), Sawtell Commons (SCOM), Thyme Lifestyle Resort (EVAN) in NSW and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Sawtell Commons, The Links (SCOM, SAST)

Start Date: 17/08/2024 13:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 17/08/2024 13:00:00

End: On going

Last Update: 17/08/2024 4:04
Outage Pasadena

Opticomm is aware of a power outage impacting internet services at Pasadena (PSDA) in Clyde VIC. ETR 4:00 PM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location: Pasadena (PSDA)

Start Date: 16/08/2024 10:45:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/08/2024 10:45:00

End: On going

Last Update: 16/08/2024 1:01
Unplanned Outage

Opticomm advises of an unplanned outage affecting some services in Carlingford, NSW (SHCA ). We are currently investigating this issue and further updates will be provided as they become available. We apologise for the inconvenience and appreciate your patience while we investigate this outage.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 15/08/2024 16:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 15/08/2024 16:25:00

End: On going

Last Update: 15/08/2024 8:08
Unplanned Outage Evergreen Waters

OptiComm wishes to advise there is currently an unscheduled outage impacting services in Jackass Flat VIC (EGWT). This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 14/08/2024 06:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 14/08/2024 06:00:00

End: On going

Last Update: 13/08/2024 20:20
Network Disruption Renaissance

Opticomm is aware of a network disruption impacting internet services at Renaissance ACT 2680 and is currently investigating. Further updates will be provided shortly. We apologize for the inconvenience to end-users.

Severity: Network Disruption - Low

Impacted Location: Renaissance (RENA)

Start Date: 07/08/2024 18:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/08/2024 18:00:00

End: On going

Last Update: 07/08/2024 8:08
Resolved
Change Request DARWIN CITY NT

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: DARWIN CITY NT (DARWIN CITY NT)

Start Date: 22/08/2025 00:30:00
End Date: 22/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 22/08/2025 00:30:00

End: 22/08/2025 06:30:00

Last Update: 08/08/2025 18:18
Change Request Mt Read TAS

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mt Read TAS (Mt Read TAS)

Start Date: 21/08/2025 00:00:00
End Date: 22/08/2025 18:00:00

Status: New

Severity:

Status: Complete

Start: 21/08/2025 00:00:00

End: 22/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Network Silkari MDU

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Completing backhaul Cutover works to ensure the ongoing reliability and performance of the network.

· Maintenance Period: 21/08/2025, 00:00 to 01:00

· Disruption Period: 30 mins

· Affected Location and Community: Banksmeadow, NSW, 2019 (SILK and GRBM)

Thank you,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Completing backhaul Cutover works to ensure the ongoing reliability and performance of the network.

· Maintenance Period: 21/08/2025, 00:00 to 01:00

· Disruption Period: 30 mins

· Affected Location and Community: Banksmeadow, NSW, 2019 (SILK and GRBM)

Thank you,
Opticomm NOC

Impacted Location: Silkari MDU (SILK)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 01:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Completing backhaul Cutover works to ensure the ongoing reliability and performance of the network. · Maintenance Period: 21/08/2025, 00:00 to 01:00 · Disruption Period: 30 mins · Affected Location and Community: Banksmeadow, NSW, 2019 (SILK and GRBM) Thank you, Opticomm NOC

Status: Complete

Start: 21/08/2025 00:00:00

End: 21/08/2025 01:00:00

Last Update: 11/08/2025 0:00
Change Request Cheltenham VIC

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: Cheltenham VIC (Cheltenham VIC)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request MOSS VALE NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: MOSS VALE NSW (MOSS VALE NSW)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request Cheltenham VIC

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: Cheltenham VIC (Cheltenham VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Infrastructure Restoration - Bridgetown, WA

Impacted location: Bridgetown, WA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 11/08/2025 12:40

End: 11/08/2025 13:45

Last Update: 11/08/2025 3:03
Infrastructure Restoration -

Impacted location:

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 11/08/2025 09:45

End: 11/08/2025 10:22

Last Update: 11/08/2025 0:00
Change Request Ascot Vale VIC 3032

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Ascot Vale VIC 3032 (Ascot Vale VIC 3032)

Start Date: 11/08/2025 08:00:00
End Date: 11/08/2025 11:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 08:00:00

End: 11/08/2025 11:00:00

Last Update: 11/08/2025 1:01
Infrastructure Restoration - Foster North, VIC

Impacted location: Foster North, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 11/08/2025 03:11

End: 11/08/2025 07:21

Last Update: 10/08/2025 21:21
Change Request Kew & Werribee VIC

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: Kew & Werribee VIC (Kew & Werribee VIC)

Start Date: 11/08/2025 00:00:00
End Date: 11/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 00:00:00

End: 11/08/2025 06:00:00

Last Update: 10/08/2025 20:20
Change Request QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD VIC (QLD VIC)

Start Date: 11/08/2025 00:00:00
End Date: 11/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 00:00:00

End: 11/08/2025 06:00:00

Last Update: 10/08/2025 20:20
Change Request Geelong VIC

nbn will soon be performing work on the network. During this activity you will temporarily be unable to connect to your nbn service.

Impacted Location: Geelong VIC (Geelong VIC)

Start Date: 11/08/2025 00:00:00
End Date: 11/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 00:00:00

End: 11/08/2025 06:00:00

Last Update: 10/08/2025 20:20
Infrastructure Restoration - Coondoo Wes, QLD

Impacted location: Coondoo Wes, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 10/08/2025 19:59

End: 10/08/2025 21:35

Last Update: 10/08/2025 11:11
Infrastructure Restoration Arno Bay, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Arno Bay, SA (Arno Bay, SA)

Start Date: 10/08/2025 19:12:01
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 19:12:01

End:

Last Update: 10/08/2025 13:13
Infrastructure Restoration Drysdale, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Drysdale, VIC (Drysdale, VIC)

Start Date: 10/08/2025 18:35:50
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 18:35:50

End:

Last Update: 10/08/2025 14:14
Infrastructure Restoration Tambo Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Tambo Hill, VIC (Tambo Hill, VIC)

Start Date: 10/08/2025 15:00:01
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 15:00:01

End:

Last Update: 10/08/2025 13:13
Infrastructure Restoration Albury North, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Albury North, NSW (Albury North, NSW)

Start Date: 10/08/2025 13:50:59
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 13:50:59

End:

Last Update: 10/08/2025 6:06
Infrastructure Restoration - Bordertown, SA (Beam 45) Merimbula, NSW (Beam 49)

Impacted location: Bordertown, SA (Beam 45)
Merimbula, NSW (Beam 49)

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 10/08/2025 13:50

End: 10/08/2025 14:27

Last Update: 10/08/2025 4:04
Infrastructure Restoration Bargo North, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Bargo North, NSW (Bargo North, NSW)

Start Date: 10/08/2025 11:08:12
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 11:08:12

End:

Last Update: 10/08/2025 5:05
Infrastructure Restoration - Moree, NSW

Impacted location: Moree, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 10/08/2025 10:02

End: 10/08/2025 14:00

Last Update: 10/08/2025 4:04
Infrastructure Restoration PRESTON, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: PRESTON, VIC (PRESTON, VIC)

Start Date: 10/08/2025 08:52:15
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 08:52:15

End:

Last Update: 10/08/2025 11:11
Network Disruption Kinbrook, Peppercorn Hill

Opticomm is aware of an unplanned network disruption impacting services in KIBK , PPCH Kinbrook , Peppercorn Hill

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: PPCH, KIBK

• Impact of Disruption: Loss of service

• Next expected update: 10:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Kinbrook, Peppercorn Hill (KIBK, PPCH)

Start Date: 10/08/2025 08:38:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 10/08/2025 08:38:00

End:

Last Update: 10/08/2025 3:03
Infrastructure Restoration Bucasia, QLD

nbn estimates the unplanned network outage in your area to be resolved at approximately 10/08/2025 by 14:00

Impacted Location: Bucasia, QLD (Bucasia, QLD)

Start Date: 10/08/2025 08:16:10
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 08:16:10

End:

Last Update: 10/08/2025 4:04
Infrastructure Restoration Tower Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Tower Hill, VIC (Tower Hill, VIC)

Start Date: 10/08/2025 03:33:49
End Date:

Status: create

Severity:

Status: Complete

Start: 10/08/2025 03:33:49

End:

Last Update: 09/08/2025 19:19
Infrastructure Restoration 4BWE, QLD

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: 4BWE, QLD (4BWE, QLD)

Start Date: 09/08/2025 15:33:04
End Date:

Status: update

Severity:

Status: Complete

Start: 09/08/2025 15:33:04

End:

Last Update: 09/08/2025 7:07
Infrastructure Restoration - 4BWE, QLD

Impacted location: 4BWE, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 15:33

End: 09/08/2025 16:57

Last Update: 09/08/2025 7:07
Infrastructure Restoration Tower Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Tower Hill, VIC (Tower Hill, VIC)

Start Date: 09/08/2025 14:56:13
End Date:

Status: create

Severity:

Status: Complete

Start: 09/08/2025 14:56:13

End:

Last Update: 09/08/2025 7:07
Infrastructure Restoration -

Impacted location:

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 14:55

End: 09/08/2025 17:28

Last Update: 09/08/2025 7:07
Outage Gemlife Pacific Paradise

Opticomm is aware of a power supply failure impacting services in PCPE Gemlife Pacific Paradise

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 1:16PM

• Affected Location and Community: PCPE

• Impact of Disruption: All
https://www.energex.com.au/outages/outage-finder/outage-finder-map/
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Gemlife Pacific Paradise (PCPE)

Start Date: 09/08/2025 13:16:00
End Date:

Severity: Outage - Low

Status: Complete

Start: 09/08/2025 13:16:00

End:

Last Update: 09/08/2025 4:04
Infrastructure Restoration - Lavington, NSW

Impacted location: Lavington, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 12:42

End: 09/08/2025 16:40

Last Update: 09/08/2025 6:06
Infrastructure Restoration - Cocos Islands (Beam 71)

Impacted location: Cocos Islands (Beam 71)

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 12:24

End: 09/08/2025 14:07

Last Update: 09/08/2025 4:04
Network Disruption Seaside

Opticomm is aware of an unplanned network disruption impacting services in SFBY , KCLF , STKN , LIGU

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 20:55

• Affected Location and Community: Fern Bay, NSW 2295 (SFBY/STKN), KINGSCLIFF, NSW 2487 (KCLF), Gulmarrad, NSW 2463(LIGU)

• Impact of Disruption: Loss of service

• Next expected update: 10/08 02:00am
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Seaside (SFBY)

Start Date: 09/08/2025 10:50:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 09/08/2025 10:50:00

End:

Last Update: 10/08/2025 1:01
Infrastructure Restoration - Tingha, NSW

Impacted location: Tingha, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 08:20

End: 09/08/2025 14:39

Last Update: 09/08/2025 4:04
Infrastructure Restoration Manjimup, WA

nbn estimates the unplanned network outage in your area to be resolved at approximately 09/08/2025 by 15:30

Impacted Location: Manjimup, WA (Manjimup, WA)

Start Date: 09/08/2025 07:48:59
End Date:

Status: update

Severity:

Status: Complete

Start: 09/08/2025 07:48:59

End:

Last Update: 09/08/2025 5:05
Infrastructure Restoration CRANBOURNE NORTH, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: CRANBOURNE NORTH, VIC (CRANBOURNE NORTH, VIC)

Start Date: 09/08/2025 07:26:51
End Date:

Status: create

Severity:

Status: Complete

Start: 09/08/2025 07:26:51

End:

Last Update: 08/08/2025 22:22
Infrastructure Restoration CRANBOURNE NORTH, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: CRANBOURNE NORTH, VIC (CRANBOURNE NORTH, VIC)

Start Date: 09/08/2025 07:24:01
End Date:

Status: create

Severity:

Status: Complete

Start: 09/08/2025 07:24:01

End:

Last Update: 08/08/2025 23:23
Infrastructure Restoration - Cairns Smithfield, QLD

Impacted location: Cairns Smithfield, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 05:09

End: 09/08/2025 06:51

Last Update: 08/08/2025 20:20
Infrastructure Restoration - Mt Bowning, NSW

Impacted location: Mt Bowning, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 04:56

End: 09/08/2025 06:23

Last Update: 08/08/2025 20:20
Outage

Opticomm is aware of a power supply failure impacting services in TRIN

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 09/08/2025 02:30

• Affected Location and Community: Trinity (TRIN) QLD

• Impact of Disruption: Partial loss of service due to power outage. Please check https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 09/08/2025 02:30:00
End Date:

Severity: Outage - Low

Status: Complete

Start: 09/08/2025 02:30:00

End:

Last Update: 08/08/2025 19:19
Infrastructure Restoration - Glenden, QLD

Impacted location: Glenden, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 02:23

End: 09/08/2025 05:41

Last Update: 08/08/2025 19:19
Infrastructure Restoration ENDEAVOUR HILLS, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: ENDEAVOUR HILLS, VIC (ENDEAVOUR HILLS, VIC)

Start Date: 08/08/2025 21:37:11
End Date:

Status: create

Severity:

Status: Complete

Start: 08/08/2025 21:37:11

End:

Last Update: 08/08/2025 12:12
Infrastructure Restoration 2IVL, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: 2IVL, NSW (2IVL, NSW)

Start Date: 08/08/2025 20:15:00
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 20:15:00

End:

Last Update: 09/08/2025 5:05
Infrastructure Restoration -

Impacted location:

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 08/08/2025 15:59

End: 08/08/2025 16:59

Last Update: 08/08/2025 7:07
Infrastructure Restoration Stephens, QLD

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Stephens, QLD (Stephens, QLD)

Start Date: 08/08/2025 14:35:22
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 14:35:22

End:

Last Update: 08/08/2025 10:10
Infrastructure Restoration Burrumbuttock, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Burrumbuttock, NSW (Burrumbuttock, NSW)

Start Date: 08/08/2025 13:39:41
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 13:39:41

End:

Last Update: 09/08/2025 2:02
Infrastructure Restoration - Walla Walla, NSW

Impacted location: Walla Walla, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 08/08/2025 12:27

End: 09/08/2025 12:26

Last Update: 09/08/2025 2:02
Infrastructure Restoration INC000021248868

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location:

Start Date: 08/08/2025 10:49:31
End Date:

Status: create

Severity:

Status: Complete

Start: 08/08/2025 10:49:31

End:

Last Update: 08/08/2025 6:06
Infrastructure Restoration Petronella Av Wheelers Hill VIC

The Estimated Time of Restoration (ETR) has been revised to 09/08/2025 by 06:00

Impacted Location: Petronella Av Wheelers Hill VIC (Petronella Av Wheelers Hill VIC)

Start Date: 08/08/2025 09:20:12
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 09:20:12

End:

Last Update: 09/08/2025 3:03
Network Disruption Waterford County

Opticomm is aware of an unplanned network disruption impacting services in WTFD

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 08/08/2025 05:30

• Affected Location and Community: Waterford County (WTFD)

• Impact of Disruption: All services

• Next expected update: 08/08/2025 07:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Waterford County (WTFD)

Start Date: 08/08/2025 05:30:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 08/08/2025 05:30:00

End:

Last Update: 07/08/2025 20:20
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 08/08/2025 02:00:00
End Date: 08/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 02:00:00

End: 08/08/2025 08:00:00

Last Update: 07/08/2025 22:22
Infrastructure Restoration - Alice Springs, NT

Impacted location: Alice Springs, NT

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 08/08/2025 01:31

End: 08/08/2025 15:20

Last Update: 08/08/2025 5:05
Change Request ROSEBUD VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: ROSEBUD VIC (ROSEBUD VIC)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request QLD TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD TAS VIC (QLD TAS VIC)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service.

Impacted Location: NSW (NSW)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request BALLINA NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: BALLINA NSW (BALLINA NSW)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Network Alira, 375 Centre Road

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at ALRA in Berwick, VIC. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at ALRA in Berwick, VIC. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Alira, 375 Centre Road (ALRA)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at ALRA in Berwick, VIC. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Network Seaside

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at STKN and SFBY in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at STKN and SFBY in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Seaside (SFBY)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at STKN and SFBY in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Network Yarrabilba, Stoneleigh, Brookhaven, Chambers Pines, Woodlands, Sequana, Fairview, The Banks, The Verge

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at YRBA in Yarrabilba, WOOD in Waterford, AMGD in Logan Village and STLH in Logan Reserve, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at YRBA in Yarrabilba, WOOD in Waterford, AMGD in Logan Village and STLH in Logan Reserve, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Yarrabilba, Stoneleigh, Brookhaven, Chambers Pines, Woodlands, Sequana, Fairview, The Banks, The Verge (YRBA, STLH, WOOD)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at YRBA in Yarrabilba, WOOD in Waterford, AMGD in Logan Village and STLH in Logan Reserve, QLD. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Network FKP Rochedale (Velocity)

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at MGAT in Mt. Gravatt, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at MGAT in Mt. Gravatt, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: FKP Rochedale (Velocity) (MGAT)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at MGAT in Mt. Gravatt, QLD. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Infrastructure Restoration - Coondoo_West, QLD

Impacted location: Coondoo_West, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 20:23

End: 07/08/2025 22:19

Last Update: 07/08/2025 12:12
Infrastructure Restoration - Tabulam, NSW

Impacted location: Tabulam, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 20:06

End: 07/08/2025 22:27

Last Update: 07/08/2025 12:12
Infrastructure Restoration Shadforth, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Shadforth, WA (Shadforth, WA)

Start Date: 07/08/2025 18:19:47
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 18:19:47

End:

Last Update: 07/08/2025 10:10
Infrastructure Restoration Burrumbuttock, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Burrumbuttock, NSW (Burrumbuttock, NSW)

Start Date: 07/08/2025 17:59:47
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 17:59:47

End:

Last Update: 07/08/2025 14:14
Infrastructure Restoration - Walla Walla, NSW

Impacted location: Walla Walla, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 16:29

End: 07/08/2025 17:09

Last Update: 07/08/2025 7:07
Infrastructure Restoration - Enfield, VIC

Impacted location: Enfield, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 15:57

End: 07/08/2025 17:15

Last Update: 07/08/2025 7:07
Infrastructure Restoration - Sisters_Beach, TAS

Impacted location: Sisters_Beach, TAS

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 15:15

End: 07/08/2025 16:02

Last Update: 07/08/2025 6:06
Infrastructure Restoration Boardman Close, Box Hill South

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Boardman Close, Box Hill South (Boardman Close, Box Hill South)

Start Date: 07/08/2025 12:14:33
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 12:14:33

End:

Last Update: 07/08/2025 4:04
Infrastructure Restoration Tweed Heads, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Tweed Heads, NSW (Tweed Heads, NSW)

Start Date: 07/08/2025 11:18:28
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 11:18:28

End:

Last Update: 07/08/2025 10:10
Change Request BANORA POINT NSW

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: BANORA POINT NSW (BANORA POINT NSW )

Start Date: 07/08/2025 11:00:00
End Date: 07/08/2025 15:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 11:00:00

End: 07/08/2025 15:00:00

Last Update: 07/08/2025 5:05
Outage Banksia Grove, Capricorn Village Yanchep (Velocity)

Opticomm is aware of a power supply failure impacting services in ALAR , BKSG , EGLT , YANP Banksia Grove , Allara , Elavale Eglinton , YANCHEP , Capricorn Village Yanchep (Velocity) , Beachside at Yanchep (Velocity)

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 10:52 aest

• Affected Location and Community: ALAR, YANP, EGLT, BKSG

• Impact of Disruption: Loss of service
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Medium

Impacted Location: Banksia Grove, Capricorn Village Yanchep (Velocity) (BKSG, YANP)

Start Date: 07/08/2025 10:53:00
End Date:

Severity: Outage - Medium

Status: Complete

Start: 07/08/2025 10:53:00

End:

Last Update: 07/08/2025 3:03
Network Disruption Lightsview

Opticomm is aware of an unplanned network disruption impacting services in LHPK Lightsview

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 07/08/2025 09:00 ACST

• Affected Location and Community: End users in 19 Hindmarsh Terrace, Lightsview SA (LTVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:30 ACST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 07/08/2025 09:30:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 07/08/2025 09:30:00

End:

Last Update: 07/08/2025 3:03
Change Request MITCHAM VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: MITCHAM VIC (MITCHAM VIC)

Start Date: 07/08/2025 08:00:00
End Date: 07/08/2025 16:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 08:00:00

End: 07/08/2025 16:00:00

Last Update: 07/08/2025 6:06
Change Request BOX HILL SOUTH VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: BOX HILL SOUTH VIC (BOX HILL SOUTH VIC)

Start Date: 07/08/2025 08:00:00
End Date: 07/08/2025 13:30:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 08:00:00

End: 07/08/2025 13:30:00

Last Update: 07/08/2025 3:03
Change Request PORTLAND NSW

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: PORTLAND NSW (PORTLAND NSW)

Start Date: 07/08/2025 07:00:00
End Date: 07/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 07:00:00

End: 07/08/2025 19:00:00

Last Update: 07/08/2025 9:09
Change Request BUNDOORA VIC

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: BUNDOORA VIC (BUNDOORA VIC)

Start Date: 07/08/2025 07:00:00
End Date: 07/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 07:00:00

End: 07/08/2025 19:00:00

Last Update: 07/08/2025 9:09
Change Request VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: VIC (VIC)

Start Date: 07/08/2025 06:00:00
End Date: 08/08/2025 09:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 06:00:00

End: 08/08/2025 09:00:00

Last Update: 07/08/2025 18:18
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 07/08/2025 02:00:00
End Date: 07/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 02:00:00

End: 07/08/2025 08:00:00

Last Update: 06/08/2025 22:22
Infrastructure Restoration - Teesdale, VIC

Impacted location: Teesdale, VIC

Severity: Standard

Status: Complete

Start: 07/08/2025 01:38

End: 07/08/2025 03:21

Last Update: 06/08/2025 17:17
Change Request Drinan QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Drinan QLD (Drinan QLD)

Start Date: 07/08/2025 00:00:00
End Date: 08/08/2025 18:00:00

Status: Held

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 08/08/2025 18:00:00

Last Update: 08/08/2025 8:08
Network East Village

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Router software upgrade

· Maintenance Period: Dear Customer, due to unforeseen circumstances this work is postponed to 07/08/2025. Apologies for any inconvenience caused.
Start Date & Time: 07/08/2025 00:00:00
Finish Date & Time: 07/08/2025 06:00:00

· Disruption Period: 6 hours

· Affected Location and Community: ETVG

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Router software upgrade

· Maintenance Period: Dear Customer, due to unforeseen circumstances this work is postponed to 07/08/2025. Apologies for any inconvenience caused.
Start Date & Time: 07/08/2025 00:00:00
Finish Date & Time: 07/08/2025 06:00:00

· Disruption Period: 6 hours

· Affected Location and Community: ETVG

Impacted Location: East Village (ETVG)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Router software upgrade · Maintenance Period: Dear Customer, due to unforeseen circumstances this work is postponed to 07/08/2025. Apologies for any inconvenience caused. Start Date & Time: 07/08/2025 00:00:00 Finish Date & Time: 07/08/2025 06:00:00 · Disruption Period: 6 hours · Affected Location and Community: ETVG

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request NSW QLD

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD (NSW QLD)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service.

Impacted Location: VIC (VIC)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request Ulverstone TAS

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Ulverstone TAS (Ulverstone TAS)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request ULVERSTON TAS

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: ULVERSTON TAS (ULVERSTON TAS)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Infrastructure Restoration THORNBURY, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: THORNBURY, VIC (THORNBURY, VIC)

Start Date: 06/08/2025 22:36:15
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 22:36:15

End:

Last Update: 06/08/2025 17:17
Infrastructure Restoration - Kin_Kin, QLD

Impacted location: Kin_Kin, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 19:45

End: 06/08/2025 21:55

Last Update: 06/08/2025 11:11
Infrastructure Restoration - Coffs_Harbour_West, NSW

Impacted location: Coffs_Harbour_West, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 13:39

End: 06/08/2025 15:33

Last Update: 06/08/2025 5:05
Infrastructure Restoration - Fernleigh, NSW

Impacted location: Fernleigh, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 13:01

End: 06/08/2025 16:16

Last Update: 06/08/2025 6:06
Infrastructure Restoration Swan Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Swan Hill, VIC (Swan Hill, VIC)

Start Date: 06/08/2025 12:45:31
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 12:45:31

End:

Last Update: 06/08/2025 4:04
Infrastructure Restoration Clyde, VIC 3978

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Clyde, VIC 3978 (Clyde, VIC 3978)

Start Date: 06/08/2025 12:36:00
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 12:36:00

End:

Last Update: 06/08/2025 17:17
Infrastructure Restoration - Half Tide Beach, QLD

Impacted location: Half Tide Beach, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 11:52

End: 06/08/2025 15:35

Last Update: 06/08/2025 5:05
Infrastructure Restoration Pakenham Upper, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Pakenham Upper, VIC (Pakenham Upper, VIC)

Start Date: 06/08/2025 11:14:05
End Date:

Status: create

Severity:

Status: Complete

Start: 06/08/2025 11:14:05

End:

Last Update: 06/08/2025 4:04
Infrastructure Restoration Casuarina Avenue, Aldinga Beach

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Casuarina Avenue, Aldinga Beach (Casuarina Avenue, Aldinga Beach)

Start Date: 06/08/2025 10:51:04
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 10:51:04

End:

Last Update: 06/08/2025 12:12
Infrastructure Restoration BENTLEIGH EAST, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: BENTLEIGH EAST, VIC (BENTLEIGH EAST, VIC)

Start Date: 06/08/2025 09:23:13
End Date:

Status: create

Severity:

Status: Complete

Start: 06/08/2025 09:23:13

End:

Last Update: 06/08/2025 5:05
Infrastructure Restoration ROBINA, QLD

Due to restoration activity extending an Estimated Time of Restoration (ETR) cannot be provided.

Impacted Location: ROBINA, QLD (ROBINA, QLD)

Start Date: 06/08/2025 09:07:19
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 09:07:19

End:

Last Update: 07/08/2025 4:04
Change Request Pin Gin Hill QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Pin Gin Hill QLD (Pin Gin Hill QLD)

Start Date: 06/08/2025 08:00:00
End Date: 07/08/2025 18:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 08:00:00

End: 07/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request NSW

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: NSW (NSW)

Start Date: 06/08/2025 08:00:00
End Date: 07/08/2025 17:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 08:00:00

End: 07/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request CROYDON NORTH VIC

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: CROYDON NORTH VIC (CROYDON NORTH VIC)

Start Date: 06/08/2025 07:00:00
End Date: 06/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 07:00:00

End: 06/08/2025 19:00:00

Last Update: 06/08/2025 9:09
Infrastructure Restoration Ballina, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Ballina, NSW (Ballina, NSW)

Start Date: 06/08/2025 06:02:18
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 06:02:18

End:

Last Update: 06/08/2025 0:00
Infrastructure Restoration - cocos Is

Impacted location: cocos Is

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 04:28

End: 06/08/2025 05:44

Last Update: 05/08/2025 19:19
Infrastructure Restoration Armidale, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Armidale, NSW (Armidale, NSW)

Start Date: 06/08/2025 04:15:33
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 04:15:33

End:

Last Update: 06/08/2025 1:01
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in ASSH , KCLF , LIGU

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 06/08/2025 03:41

• Affected Location and Community: ASSH , KCLF , LIGU in NSW

• Impact of Disruption: Loss of service

• Next expected update: 06/08/2025 05:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 06/08/2025 03:41:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 06/08/2025 03:41:00

End:

Last Update: 06/08/2025 16:16
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 06/08/2025 02:00:00
End Date: 06/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 02:00:00

End: 06/08/2025 08:00:00

Last Update: 05/08/2025 22:22
Infrastructure Restoration Rockingham, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Rockingham, WA (Rockingham, WA)

Start Date: 06/08/2025 01:05:06
End Date:

Status: create

Severity:

Status: Complete

Start: 06/08/2025 01:05:06

End:

Last Update: 05/08/2025 16:16
Network

Opticomm is aware of an unplanned network disruption impacting services in SLAR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
Opticomm wishes to advise of the expedited planned works we are undertaking

· Scope of works: Cut over the backhaul connection to apply a permanent fix

· Maintenance Period: 1:00 AM - 6:00 AM

· Disruption Period: 180 minutes

· Affected Location and Community: SLAR and AUR2
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Opticomm is aware of an unplanned network disruption impacting services in SLAR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
Opticomm wishes to advise of the expedited planned works we are undertaking

· Scope of works: Cut over the backhaul connection to apply a permanent fix

· Maintenance Period: 1:00 AM - 6:00 AM

· Disruption Period: 180 minutes

· Affected Location and Community: SLAR and AUR2
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Impacted Location:

Start Date: 06/08/2025 01:00:00
End Date: 06/08/2025 06:00:00

Severity: Opticomm is aware of an unplanned network disruption impacting services in SLAR Ours teams are aware and are investigating with more information to be provided as soon as possible. Opticomm wishes to advise of the expedited planned works we are undertaking · Scope of works: Cut over the backhaul connection to apply a permanent fix · Maintenance Period: 1:00 AM - 6:00 AM · Disruption Period: 180 minutes · Affected Location and Community: SLAR and AUR2 We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC

Status: Complete

Start: 06/08/2025 01:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 17:17
Change Request MOGGS CREEK VIC 3231

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOGGS CREEK VIC 3231 (MOGGS CREEK VIC 3231)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request MOGGS CREEK VIC 3231

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOGGS CREEK VIC 3231 (MOGGS CREEK VIC 3231)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request Berwick VIC 3806

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Berwick VIC 3806 (Berwick VIC 3806)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request BALLINA NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: BALLINA NSW (BALLINA NSW)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request WYNDHAM VALE VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: WYNDHAM VALE VIC (WYNDHAM VALE VIC)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Network Disruption Trinity

Opticomm is aware of an unplanned network disruption impacting services in AKMS

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 2025-08-06 12:25:00

• Affected Location and Community: AKMS

• Impact of Disruption: Loss of service

• Next expected update: 14:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Trinity (AKMS)

Start Date: 06/08/2025 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 06/08/2025 00:00:00

End:

Last Update: 06/08/2025 7:07
Network North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island, East Village

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 05/08/2025 23:00:00 to 06/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 05/08/2025 23:00:00 to 06/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Impacted Location: North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island, East Village (NTHR, RPLY, BEID, ETVG)

Start Date: 05/08/2025 23:00:00
End Date: 06/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Fibre joint & cable upgrade works · Maintenance Period: 05/08/2025 23:00:00 to 06/08/2025 07:00:00 · Disruption Period: 8 hours · Affected Location and Community: Multiple locations in Spring Hill

Status: Complete

Start: 05/08/2025 23:00:00

End: 06/08/2025 07:00:00

Last Update: 05/08/2025 23:23
Infrastructure Restoration - Invergowrie, NSW

Impacted location: Invergowrie, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 21:57

End: 05/08/2025 23:03

Last Update: 05/08/2025 13:13
Infrastructure Restoration Coolamon NSW 2701

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Coolamon NSW 2701 (Coolamon NSW 2701)

Start Date: 05/08/2025 20:00:01
End Date:

Status: create

Severity:

Status: Complete

Start: 05/08/2025 20:00:01

End:

Last Update: 05/08/2025 13:13
Infrastructure Restoration - Coolamon Reservoir, QLD

Impacted location: Coolamon Reservoir, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 20:00

End: 05/08/2025 21:19

Last Update: 05/08/2025 11:11
Infrastructure Restoration - Mt Tingha, NSW

Impacted location: Mt Tingha, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 19:58

End: 07/08/2025 14:32

Last Update: 07/08/2025 4:04
Infrastructure Restoration - South Murwillumbah, NSW 2484

Impacted location: South Murwillumbah, NSW 2484

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 17:47

End: 06/08/2025 08:47

Last Update: 05/08/2025 22:22
Network Disruption Lightsview

Opticomm is aware of an unplanned network disruption impacting services in LHPK Lightsview

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 05/08/2025 14:00 AEST

• Affected Location and Community: LTVW

• Impact of Disruption: Subset of services offline

• Next expected update: 12:45 AEST

Update 11:45 - we have engaged our field team to investigate the affected site. Further updates will be provided soon.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 05/08/2025 14:00:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 05/08/2025 14:00:00

End:

Last Update: 06/08/2025 23:23
Infrastructure Restoration - Home Island, WA

Impacted location: Home Island, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Severity: Standard

Status: Complete

Start: 05/08/2025 13:48

End: 05/08/2025 14:31

Last Update: 05/08/2025 4:04
Infrastructure Restoration - Cocos (Keeling) Islands

Impacted location: Cocos (Keeling) Islands

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 13:41

End: 05/08/2025 14:44

Last Update: 05/08/2025 4:04
Infrastructure Restoration - Wallan VIC 3756

Impacted location: Wallan VIC 3756

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 12:45

End: 05/08/2025 14:56

Last Update: 05/08/2025 4:04
Infrastructure Restoration - Teal Flat, SA

Impacted location: Teal Flat, SA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 12:28

End: 05/08/2025 17:54

Last Update: 05/08/2025 7:07
Infrastructure Restoration - Dungog NSW

Impacted location: Dungog NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 10:23

End: 05/08/2025 14:01

Last Update: 05/08/2025 4:04
Network Disruption Gemlife Woodend

Opticomm is aware of an unplanned network disruption impacting services in LGWE Gemlife Woodend

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 9:45am

• Affected Location and Community: Gemlife Woodend (LGWE)

• Impact of Disruption: All services

• Next expected update: 11:30 am
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Gemlife Woodend (LGWE)

Start Date: 05/08/2025 09:45:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 05/08/2025 09:45:00

End:

Last Update: 05/08/2025 10:10
Infrastructure Restoration - Proserpine_Town, QLD

Impacted location: Proserpine_Town, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 09:37

End: 05/08/2025 10:36

Last Update: 05/08/2025 0:00
Change Request Palm Cove QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Palm Cove QLD (Palm Cove QLD)

Start Date: 05/08/2025 09:00:00
End Date: 05/08/2025 18:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 09:00:00

End: 05/08/2025 18:00:00

Last Update: 05/08/2025 8:08
Change Request Timboon South VIC

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Timboon South VIC (Timboon South VIC)

Start Date: 05/08/2025 08:00:00
End Date: 08/08/2025 18:00:00

Status: Held

Severity:

Status: Complete

Start: 05/08/2025 08:00:00

End: 08/08/2025 18:00:00

Last Update: 08/08/2025 8:08
Change Request MACLEAN NSW

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: MACLEAN NSW (MACLEAN NSW)

Start Date: 05/08/2025 07:00:00
End Date: 05/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 07:00:00

End: 05/08/2025 19:00:00

Last Update: 05/08/2025 9:09
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 05/08/2025 02:00:00
End Date: 05/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 02:00:00

End: 05/08/2025 08:00:00

Last Update: 04/08/2025 22:22
Change Request South Perth WA 6151

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Impacted Location: South Perth WA 6151 (South Perth WA 6151)

Start Date: 05/08/2025 02:00:00
End Date: 05/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 02:00:00

End: 05/08/2025 08:00:00

Last Update: 04/08/2025 22:22
Infrastructure Restoration - Cocos (Keeling) Islands

Impacted location: Cocos (Keeling) Islands

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 01:22

End: 05/08/2025 06:27

Last Update: 04/08/2025 20:20
Change Request Aldinga SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Aldinga SA (Aldinga SA)

Start Date: 05/08/2025 00:30:00
End Date: 05/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:30:00

End: 05/08/2025 06:30:00

Last Update: 04/08/2025 20:20
Change Request Gawler SA

nbn will soon be performing work on the services in your area. On this date you will experience a brief overnight outage while the activity is underway.

Impacted Location: Gawler SA (Gawler SA)

Start Date: 05/08/2025 00:30:00
End Date: 05/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:30:00

End: 05/08/2025 06:30:00

Last Update: 04/08/2025 20:20
Change Request Willunga SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Willunga SA (Willunga SA)

Start Date: 05/08/2025 00:30:00
End Date: 05/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:30:00

End: 05/08/2025 06:30:00

Last Update: 04/08/2025 18:18
Infrastructure Restoration Berwick South, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Berwick South, VIC (Berwick South, VIC)

Start Date: 05/08/2025 00:12:15
End Date:

Status: create

Severity:

Status: Complete

Start: 05/08/2025 00:12:15

End:

Last Update: 04/08/2025 20:20
Change Request Bereserker-QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: Bereserker-QLD (Bereserker-QLD)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request Wingham NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Wingham NSW (Wingham NSW)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request NSW

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request VIC - Cheltenham

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: VIC - Cheltenham (VIC - Cheltenham)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Infrastructure Restoration - Imbil, QLD

Impacted location: Imbil, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 22:21

End: 04/08/2025 23:50

Last Update: 04/08/2025 13:13
Infrastructure Restoration - Dungog NSW 2420

Impacted location: Dungog NSW 2420

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 18:02

End: 04/08/2025 23:09

Last Update: 04/08/2025 13:13
Infrastructure Restoration - Mt William, VIC

Impacted location: Mt William, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 16:43

End: 05/08/2025 08:51

Last Update: 04/08/2025 22:22
Infrastructure Restoration Lavers Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Lavers Hill, VIC (Lavers Hill, VIC)

Start Date: 04/08/2025 16:00:48
End Date:

Status: create

Severity:

Status: Complete

Start: 04/08/2025 16:00:48

End:

Last Update: 04/08/2025 7:07
Infrastructure Restoration Kalamunda, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Kalamunda, WA (Kalamunda, WA)

Start Date: 04/08/2025 15:49:02
End Date:

Status: create

Severity:

Status: Complete

Start: 04/08/2025 15:49:02

End:

Last Update: 04/08/2025 8:08
Infrastructure Restoration Gingin, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Gingin, WA (Gingin, WA)

Start Date: 04/08/2025 15:16:31
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 15:16:31

End:

Last Update: 04/08/2025 8:08
Infrastructure Restoration Toodyay South, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Toodyay South, WA (Toodyay South, WA)

Start Date: 04/08/2025 15:15:47
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 15:15:47

End:

Last Update: 04/08/2025 9:09
Infrastructure Restoration KINGS PARK, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: KINGS PARK, SA (KINGS PARK, SA)

Start Date: 04/08/2025 14:11:20
End Date:

Status: create

Severity:

Status: Complete

Start: 04/08/2025 14:11:20

End:

Last Update: 04/08/2025 6:06
Infrastructure Restoration South Yunderup, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: South Yunderup, WA (South Yunderup, WA)

Start Date: 04/08/2025 13:40:35
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 13:40:35

End:

Last Update: 04/08/2025 7:07
Change Request MULGRAVE VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: MULGRAVE VIC (MULGRAVE VIC)

Start Date: 04/08/2025 11:30:00
End Date: 04/08/2025 15:30:00

Status: New

Severity:

Status: Complete

Start: 04/08/2025 11:30:00

End: 04/08/2025 15:30:00

Last Update: 04/08/2025 5:05
Infrastructure Restoration Evanston South, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Evanston South, SA (Evanston South, SA)

Start Date: 04/08/2025 10:09:50
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 10:09:50

End:

Last Update: 04/08/2025 8:08
Infrastructure Restoration Moree, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Moree, NSW (Moree, NSW)

Start Date: 04/08/2025 09:28:43
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 09:28:43

End:

Last Update: 04/08/2025 13:13
Infrastructure Restoration - Willaura, VIC

Impacted location: Willaura, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 09:15

End: 04/08/2025 16:20

Last Update: 04/08/2025 6:06
Infrastructure Restoration - Kentdale, WA

Impacted location: Kentdale, WA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 09:11

End: 04/08/2025 15:07

Last Update: 04/08/2025 5:05
Change Request PANTON HILL PANTON HILL Panton Hill

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: PANTON HILL PANTON HILL Panton Hill (PANTON HILL PANTON HILL Panton Hill)

Start Date: 04/08/2025 08:00:00
End Date: 05/08/2025 17:00:00

Status: New

Severity:

Status: Complete

Start: 04/08/2025 08:00:00

End: 05/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Infrastructure Restoration - Kentdale, WA

Impacted location: Kentdale, WA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 06:43

End: 04/08/2025 14:56

Last Update: 04/08/2025 4:04
Change Request Green Hills Range SA

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Green Hills Range SA (Green Hills Range SA)

Start Date: 04/08/2025 06:30:00
End Date: 05/08/2025 18:30:00

Status: Held

Severity:

Status: Complete

Start: 04/08/2025 06:30:00

End: 05/08/2025 18:30:00

Last Update: 05/08/2025 8:08
Infrastructure Restoration Mukinbudin , WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Mukinbudin , WA (Mukinbudin , WA)

Start Date: 04/08/2025 05:01:55
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 05:01:55

End:

Last Update: 04/08/2025 6:06
Infrastructure Restoration - Rockvale Road, NSW

Impacted location: Rockvale Road, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 03:07

End: 05/08/2025 13:50

Last Update: 05/08/2025 3:03
Infrastructure Restoration Mt Topper, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Mt Topper, NSW (Mt Topper, NSW)

Start Date: 04/08/2025 03:03:42
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 03:03:42

End:

Last Update: 04/08/2025 4:04
Infrastructure Restoration Nungarin, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Nungarin, WA (Nungarin, WA)

Start Date: 04/08/2025 02:46:29
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 02:46:29

End:

Last Update: 04/08/2025 6:06
Infrastructure Restoration Calingiri, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Calingiri, WA (Calingiri, WA)

Start Date: 04/08/2025 00:14:10
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 00:14:10

End:

Last Update: 04/08/2025 7:07
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in TRIN

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 22:30

• Affected Location and Community: Trinity Park

• Impact of Disruption: Loss of service

• Next expected update: 4/8
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/08/2025 22:30:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 03/08/2025 22:30:00

End:

Last Update: 04/08/2025 10:10
Infrastructure Restoration Smiths Lake, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Smiths Lake, NSW (Smiths Lake, NSW)

Start Date: 03/08/2025 21:40:37
End Date:

Status: update

Severity:

Status: Complete

Start: 03/08/2025 21:40:37

End:

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Coomba Park, NSW

Impacted location: Coomba Park, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 20:34

End: 04/08/2025 19:13

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Smiths Lake, NSW

Impacted location: Smiths Lake, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 11:10

End: 04/08/2025 19:09

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Mt Tingha, NSW

Impacted location: Mt Tingha, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 10:33

End: 05/08/2025 17:36

Last Update: 05/08/2025 7:07
Infrastructure Restoration - Mooneba, NSW

Impacted location: Mooneba, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 06:13

End: 04/08/2025 14:17

Last Update: 04/08/2025 4:04
Infrastructure Restoration - Yarravel, NSW

Impacted location: Yarravel, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 05:48

End: 05/08/2025 18:33

Last Update: 05/08/2025 8:08
Infrastructure Restoration Smithtown, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Smithtown, NSW (Smithtown, NSW)

Start Date: 03/08/2025 02:57:46
End Date:

Status: update

Severity:

Status: Complete

Start: 03/08/2025 02:57:46

End:

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Bendemeer, NSW

Impacted location: Bendemeer, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 01:57

End: 05/08/2025 16:08

Last Update: 05/08/2025 6:06
Infrastructure Restoration - Clybucca, NSW

Impacted location: Clybucca, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 01:50

End: 04/08/2025 20:34

Last Update: 04/08/2025 10:10
Infrastructure Restoration Dondingalong, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Dondingalong, NSW (Dondingalong, NSW)

Start Date: 03/08/2025 00:53:58
End Date:

Status: update

Severity:

Status: Complete

Start: 03/08/2025 00:53:58

End:

Last Update: 04/08/2025 4:04
Infrastructure Restoration - Hat_Head, NSW

Impacted location: Hat_Head, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 02/08/2025 23:26

End: 04/08/2025 19:01

Last Update: 04/08/2025 9:09
Infrastructure Restoration Stuarts Point, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Stuarts Point, NSW (Stuarts Point, NSW)

Start Date: 02/08/2025 21:56:17
End Date:

Status: update

Severity:

Status: Complete

Start: 02/08/2025 21:56:17

End:

Last Update: 05/08/2025 8:08
Infrastructure Restoration South West Rocks, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: South West Rocks, NSW (South West Rocks, NSW)

Start Date: 02/08/2025 20:52:27
End Date:

Status: update

Severity:

Status: Complete

Start: 02/08/2025 20:52:27

End:

Last Update: 04/08/2025 4:04
Infrastructure Restoration - Gladstone, NSW

Impacted location: Gladstone, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 02/08/2025 20:49

End: 04/08/2025 18:53

Last Update: 04/08/2025 8:08
Unplanned Outage The Links

Opticomm is aware of a power supply failure impacting services in SAST

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:08

• Affected Location and Community: South West Rocks NSW 2431 (SAST)

• Impact of Disruption: Loss of service due to unplanned power outage. https://www.essentialenergy.com.au/outages-and-faults/power-outages

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Unplanned Outage - Low

Impacted Location: The Links (SAST)

Start Date: 02/08/2025 11:09:00
End Date:

Severity: Unplanned Outage - Low

Status: Complete

Start: 02/08/2025 11:09:00

End:

Last Update: 06/08/2025 12:12
Change Request Townsville QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Townsville QLD (Townsville QLD)

Start Date: 31/07/2025 08:00:00
End Date: 09/08/2025 18:00:00

Status: Held

Severity:

Status: Complete

Start: 31/07/2025 08:00:00

End: 09/08/2025 18:00:00

Last Update: 08/08/2025 18:18
Change Request Greensborough VIC

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 31/07/2025 07:00:00
End Date: 06/08/2025 19:00:00

Status: Held

Severity:

Status: Complete

Start: 31/07/2025 07:00:00

End: 06/08/2025 19:00:00

Last Update: 05/08/2025 18:18
Change Request Karangi NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Karangi NSW (Karangi NSW)

Start Date: 29/07/2025 06:00:00
End Date: 07/08/2025 20:00:00

Status: Held

Severity:

Status: Complete

Start: 29/07/2025 06:00:00

End: 07/08/2025 20:00:00

Last Update: 05/08/2025 18:18
Infrastructure Restoration MARSDEN, QLD

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: MARSDEN, QLD (MARSDEN, QLD)

Start Date: 24/07/2025 10:49:21
End Date:

Status: update

Severity:

Status: Complete

Start: 24/07/2025 10:49:21

End:

Last Update: 05/08/2025 23:23
Infrastructure Restoration KEW, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: KEW, VIC (KEW, VIC)

Start Date: 23/07/2025 11:31:31
End Date:

Status: update

Severity:

Status: Complete

Start: 23/07/2025 11:31:31

End:

Last Update: 06/08/2025 22:22
Infrastructure Restoration KEW, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: KEW, VIC (KEW, VIC)

Start Date: 23/07/2025 10:36:37
End Date:

Status: update

Severity:

Status: Complete

Start: 23/07/2025 10:36:37

End:

Last Update: 06/08/2025 23:23
Infrastructure Restoration LEABROOK, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: LEABROOK, SA (LEABROOK, SA)

Start Date: 22/07/2025 13:01:37
End Date:

Status: update

Severity:

Status: Complete

Start: 22/07/2025 13:01:37

End:

Last Update: 10/08/2025 23:23

How we Communicate during Outages

Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 15/09/2025 00:00:00
End Date: 15/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/09/2025 00:00:00

End: 15/09/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 12/09/2025 00:00:00
End Date: 12/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/09/2025 00:00:00

End: 12/09/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 11/09/2025 00:00:00
End Date: 11/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 11/09/2025 00:00:00

End: 11/09/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request WA

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: WA (WA)

Start Date: 10/09/2025 02:00:00
End Date: 10/09/2025 08:00:00

Status: New

Severity:

Status: New

Start: 10/09/2025 02:00:00

End: 10/09/2025 08:00:00

Last Update: 07/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 09/09/2025 00:00:00
End Date: 09/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 09/09/2025 00:00:00

End: 09/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 08/09/2025 00:00:00
End Date: 08/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 08/09/2025 00:00:00

End: 08/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 05/09/2025 00:00:00
End Date: 05/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 05/09/2025 00:00:00

End: 05/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 04/09/2025 00:00:00
End Date: 04/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 04/09/2025 00:00:00

End: 04/09/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request SA

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: SA (SA)

Start Date: 03/09/2025 00:30:00
End Date: 03/09/2025 06:30:00

Status: New

Severity:

Status: New

Start: 03/09/2025 00:30:00

End: 03/09/2025 06:30:00

Last Update: 24/07/2025 18:18
Change Request Footscray VIC

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Footscray VIC (Footscray VIC)

Start Date: 03/09/2025 00:00:00
End Date: 03/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 03/09/2025 00:00:00

End: 03/09/2025 06:00:00

Last Update: 10/08/2025 18:18
Change Request VIC - Footscray

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: VIC - Footscray (VIC - Footscray)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 10/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request HAMILTON NSW

nbn will soon be performing work on cables in your area that are associated to your service. During this work you will be unable to connect to the nbn network.

Impacted Location: HAMILTON NSW (HAMILTON NSW)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request LEPPINGTON NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: LEPPINGTON NSW (LEPPINGTON NSW)

Start Date: 02/09/2025 00:00:00
End Date: 02/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 02/09/2025 00:00:00

End: 02/09/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request Paradise Point QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Paradise Point QLD (Paradise Point QLD)

Start Date: 01/09/2025 07:00:00
End Date: 05/09/2025 19:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 07:00:00

End: 05/09/2025 19:00:00

Last Update: 08/08/2025 18:18
Change Request Werribee VIC

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Werribee VIC (Werribee VIC)

Start Date: 01/09/2025 07:00:00
End Date: 05/09/2025 19:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 07:00:00

End: 05/09/2025 19:00:00

Last Update: 06/08/2025 18:18
Change Request Thornton South VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Thornton South VIC (Thornton South VIC)

Start Date: 01/09/2025 06:00:00
End Date: 02/09/2025 18:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 06:00:00

End: 02/09/2025 18:00:00

Last Update: 05/08/2025 18:18
Change Request NT SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NT SA (NT SA)

Start Date: 01/09/2025 00:30:00
End Date: 01/09/2025 06:30:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:30:00

End: 01/09/2025 06:30:00

Last Update: 06/08/2025 18:18
Change Request Mungar QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mungar QLD (Mungar QLD)

Start Date: 01/09/2025 00:00:00
End Date: 07/09/2025 18:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:00:00

End: 07/09/2025 18:00:00

Last Update: 08/08/2025 18:18
Change Request NSW VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW VIC (NSW VIC)

Start Date: 01/09/2025 00:00:00
End Date: 01/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:00:00

End: 01/09/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 01/09/2025 00:00:00
End Date: 01/09/2025 06:00:00

Status: New

Severity:

Status: New

Start: 01/09/2025 00:00:00

End: 01/09/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request Newmarket QLD

nbn will soon be performing remediation work on the network in your area. During this activity you will experience a temporary service interruption and be unable to connect to the nbn network.

Impacted Location: Newmarket QLD (Newmarket QLD)

Start Date: 29/08/2025 08:00:00
End Date: 29/08/2025 11:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 08:00:00

End: 29/08/2025 11:00:00

Last Update: 07/08/2025 18:18
Change Request NSW/SA/TAS

nbn will soon be performing an upgrade on hardware in your area. During this overnight activity you will experience a brief loss of service.

Impacted Location: NSW/SA/TAS (NSW/SA/TAS)

Start Date: 29/08/2025 00:30:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:30:00

End: 29/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request CORRIMAL NSW 2518

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: CORRIMAL NSW 2518 (CORRIMAL NSW 2518)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request BALGAL BEACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: BALGAL BEACH QLD (BALGAL BEACH QLD)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request BALGAL BEACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: BALGAL BEACH QLD (BALGAL BEACH QLD)

Start Date: 29/08/2025 00:00:00
End Date: 29/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 29/08/2025 00:00:00

End: 29/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request Eglinton WA

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Eglinton WA (Eglinton WA)

Start Date: 28/08/2025 11:00:00
End Date: 28/08/2025 14:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 11:00:00

End: 28/08/2025 14:00:00

Last Update: 10/08/2025 18:18
Change Request Kidman Park SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Kidman Park SA (Kidman Park SA)

Start Date: 28/08/2025 00:30:00
End Date: 28/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:30:00

End: 28/08/2025 06:30:00

Last Update: 01/08/2025 18:18
Change Request CORRIMAL NSW 2518

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: CORRIMAL NSW 2518 (CORRIMAL NSW 2518)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 06/08/2025 18:18
Change Request CAMPBELLFIELD VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: CAMPBELLFIELD VIC (CAMPBELLFIELD VIC)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request VIC - Footscray

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: VIC - Footscray (VIC - Footscray)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 28/08/2025 00:00:00
End Date: 28/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 28/08/2025 00:00:00

End: 28/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Network Sunbury Fields

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Router replacement

· Maintenance Period: 27/08/2025 11:59 AEST to 28/08/2025 06:00 AEST

· Disruption Period: 2 Hours intermittent outage

· Affected Location and Community: ADSF SWGR

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Router replacement

· Maintenance Period: 27/08/2025 11:59 AEST to 28/08/2025 06:00 AEST

· Disruption Period: 2 Hours intermittent outage

· Affected Location and Community: ADSF SWGR

Impacted Location: Sunbury Fields (ADSF)

Start Date: 27/08/2025 23:59:00
End Date: 28/08/2025 06:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Router replacement · Maintenance Period: 27/08/2025 11:59 AEST to 28/08/2025 06:00 AEST · Disruption Period: 2 Hours intermittent outage · Affected Location and Community: ADSF SWGR

Status: Confirmed

Start: 27/08/2025 23:59:00

End: 28/08/2025 06:00:00

Last Update: 07/08/2025 1:01
Change Request Carlise WA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Carlise WA (Carlise WA)

Start Date: 27/08/2025 02:00:00
End Date: 27/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 02:00:00

End: 27/08/2025 08:00:00

Last Update: 05/08/2025 18:18
Change Request Cameron Park NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Cameron Park NSW (Cameron Park NSW)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request NSW QLD TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD TAS VIC (NSW QLD TAS VIC)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request TAS

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: TAS (TAS)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 22/07/2025 18:18
Change Request VIC - Footscray

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: VIC - Footscray (VIC - Footscray)

Start Date: 27/08/2025 00:00:00
End Date: 27/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 27/08/2025 00:00:00

End: 27/08/2025 06:00:00

Last Update: 17/07/2025 18:18
Change Request Kingaroy QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Kingaroy QLD (Kingaroy QLD)

Start Date: 26/08/2025 09:00:00
End Date: 26/08/2025 12:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 09:00:00

End: 26/08/2025 12:00:00

Last Update: 07/08/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 26/08/2025 02:00:00
End Date: 26/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 02:00:00

End: 26/08/2025 08:00:00

Last Update: 04/08/2025 18:18
Change Request Willunga SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Willunga SA (Willunga SA)

Start Date: 26/08/2025 00:30:00
End Date: 26/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:30:00

End: 26/08/2025 06:30:00

Last Update: 04/08/2025 18:18
Change Request Halifax QLD

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: Halifax QLD (Halifax QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request Scone NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Scone NSW (Scone NSW)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 04/08/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request AYR QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: AYR QLD (AYR QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request QLD

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: QLD (QLD)

Start Date: 26/08/2025 00:00:00
End Date: 26/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 26/08/2025 00:00:00

End: 26/08/2025 06:00:00

Last Update: 24/07/2025 18:18
Network North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 25/08/2025 23:00:00 to 26/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 25/08/2025 23:00:00 to 26/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Impacted Location: North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island (NTHR, RPLY, BEID)

Start Date: 25/08/2025 23:00:00
End Date: 26/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Fibre joint & cable upgrade works · Maintenance Period: 25/08/2025 23:00:00 to 26/08/2025 07:00:00 · Disruption Period: 8 hours · Affected Location and Community: Multiple locations in Spring Hill

Status: Confirmed

Start: 25/08/2025 23:00:00

End: 26/08/2025 07:00:00

Last Update: 08/08/2025 4:04
Change Request Toowong QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Toowong QLD (Toowong QLD)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 04/08/2025 18:18
Change Request Yeronga QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Yeronga QLD (Yeronga QLD)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 01/08/2025 18:18
Change Request Petersham NSW

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Petersham NSW (Petersham NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 01/08/2025 18:18
Change Request St Marys NSW

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: St Marys NSW (St Marys NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 19:00:00

Last Update: 18/07/2025 18:18
Change Request Bodalla NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Bodalla NSW (Bodalla NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 17:00:00

Last Update: 08/08/2025 18:18
Change Request Potato Head NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Potato Head NSW (Potato Head NSW)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 17:00:00

Last Update: 08/08/2025 18:18
Change Request Image Flat QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Image Flat QLD (Image Flat QLD)

Start Date: 25/08/2025 07:00:00
End Date: 29/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 07:00:00

End: 29/08/2025 17:00:00

Last Update: 30/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 25/08/2025 02:00:00
End Date: 25/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 02:00:00

End: 25/08/2025 08:00:00

Last Update: 01/08/2025 18:18
Change Request Mungar QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Mungar QLD (Mungar QLD)

Start Date: 25/08/2025 00:00:00
End Date: 31/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 31/08/2025 18:00:00

Last Update: 08/08/2025 18:18
Change Request Cranbourne East VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Cranbourne East VIC (Cranbourne East VIC)

Start Date: 25/08/2025 00:00:00
End Date: 25/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 25/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 25/08/2025 00:00:00
End Date: 25/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 25/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request NSW

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 25/08/2025 00:00:00
End Date: 25/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 25/08/2025 00:00:00

End: 25/08/2025 06:00:00

Last Update: 24/07/2025 18:18
Change Request LONGREACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: LONGREACH QLD (LONGREACH QLD)

Start Date: 23/08/2025 00:00:00
End Date: 23/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 23/08/2025 00:00:00

End: 23/08/2025 06:00:00

Last Update: 07/08/2025 18:18
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra
· Scope of works: planned Optic Fibre relocation/repair work

· Maintenance Period: 22/Aug/2025 23:59:00 AEST - 23/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: Homebush west NSW

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra
· Scope of works: planned Optic Fibre relocation/repair work

· Maintenance Period: 22/Aug/2025 23:59:00 AEST - 23/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: Homebush west NSW

Impacted Location:

Start Date: 22/08/2025 23:59:00
End Date: 23/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: planned Optic Fibre relocation/repair work · Maintenance Period: 22/Aug/2025 23:59:00 AEST - 23/Aug/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: Homebush west NSW

Status: Confirmed

Start: 22/08/2025 23:59:00

End: 23/08/2025 06:00:00

Last Update: 07/08/2025 1:01
Change Request NT SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NT SA (NT SA)

Start Date: 22/08/2025 00:30:00
End Date: 22/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:30:00

End: 22/08/2025 06:30:00

Last Update: 28/07/2025 18:18
Change Request LONGREACH QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: LONGREACH QLD (LONGREACH QLD)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 07/08/2025 18:18
Network

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Migration

· Maintenance Period: 22/08/2025 00:00 to 06:00 AEST

· Disruption Period: 30 minutes

· Affected Community: ANXA (Bowen Hills), SODA (South Brisbane), ESTQ (Biggera Waters), HTSC (Harristown), RVUE (Robina), GSTG (Upper Coomera), SCEL (Carrara), ECOV (Currumbin Valley)

Thanks,
Opticomm

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Migration

· Maintenance Period: 22/08/2025 00:00 to 06:00 AEST

· Disruption Period: 30 minutes

· Affected Community: ANXA (Bowen Hills), SODA (South Brisbane), ESTQ (Biggera Waters), HTSC (Harristown), RVUE (Robina), GSTG (Upper Coomera), SCEL (Carrara), ECOV (Currumbin Valley)

Thanks,
Opticomm

Impacted Location:

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Backhaul Migration · Maintenance Period: 22/08/2025 00:00 to 06:00 AEST · Disruption Period: 30 minutes · Affected Community: ANXA (Bowen Hills), SODA (South Brisbane), ESTQ (Biggera Waters), HTSC (Harristown), RVUE (Robina), GSTG (Upper Coomera), SCEL (Carrara), ECOV (Currumbin Valley) Thanks, Opticomm

Status: Confirmed

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 06/08/2025 23:23
Network

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at PAGE and ALLM in Pagewood, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at PAGE and ALLM in Pagewood, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location:

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at PAGE and ALLM in Pagewood, NSW. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Confirmed

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 06/08/2025 1:01
Change Request MILDURA VIC 3500

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: MILDURA VIC 3500 (MILDURA VIC 3500)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request NSW

nbn will soon be performing work on the services in your area. On this date you will experience a brief overnight outage while the activity is underway.

Impacted Location: NSW (NSW)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request NSW TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW TAS VIC (NSW TAS VIC)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 22/08/2025 00:00:00
End Date: 22/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 22/08/2025 00:00:00

End: 22/08/2025 06:00:00

Last Update: 23/07/2025 18:18
Network Evergreen Waters

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre Change - 3rd Party Relocation RELOCATE CABLE

· Maintenance Period: 21/08/2025 23:59:59 to 22/08/2025 06:59:59

· Disruption Period: 7 hours

· Affected Location and Community: Jackass Flats

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre Change - 3rd Party Relocation RELOCATE CABLE

· Maintenance Period: 21/08/2025 23:59:59 to 22/08/2025 06:59:59

· Disruption Period: 7 hours

· Affected Location and Community: Jackass Flats

Impacted Location: Evergreen Waters (EGWT)

Start Date: 21/08/2025 23:59:00
End Date: 22/08/2025 06:59:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Fibre Change - 3rd Party Relocation RELOCATE CABLE · Maintenance Period: 21/08/2025 23:59:59 to 22/08/2025 06:59:59 · Disruption Period: 7 hours · Affected Location and Community: Jackass Flats

Status: Confirmed

Start: 21/08/2025 23:59:00

End: 22/08/2025 06:59:00

Last Update: 06/08/2025 7:07
Change Request IVANHOE VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: IVANHOE VIC (IVANHOE VIC)

Start Date: 21/08/2025 07:30:00
End Date: 21/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 07:30:00

End: 21/08/2025 17:00:00

Last Update: 09/08/2025 18:18
Change Request Toolamba VIC

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Toolamba VIC (Toolamba VIC)

Start Date: 21/08/2025 07:00:00
End Date: 22/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 07:00:00

End: 22/08/2025 19:00:00

Last Update: 31/07/2025 18:18
Change Request Fargunyah NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Fargunyah NSW (Fargunyah NSW)

Start Date: 21/08/2025 06:00:00
End Date: 30/08/2025 20:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 06:00:00

End: 30/08/2025 20:00:00

Last Update: 29/07/2025 18:18
Change Request Elwood VIC

nbn will soon be performing work in your area. During this activity you will temporarily be unable to connect to the nbn network. For safety reasons this work needs to be conducted during the day.

Impacted Location: Elwood VIC (Elwood VIC)

Start Date: 21/08/2025 06:00:00
End Date: 21/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 06:00:00

End: 21/08/2025 18:00:00

Last Update: 21/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 21/08/2025 02:00:00
End Date: 21/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 02:00:00

End: 21/08/2025 08:00:00

Last Update: 28/07/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 00:00:00

End: 21/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request FLEMINGTON VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: FLEMINGTON VIC (FLEMINGTON VIC)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 00:00:00

End: 21/08/2025 06:00:00

Last Update: 22/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 21/08/2025 00:00:00

End: 21/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network Ingenia Lara Lifestyle

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 20/Aug/2025 23:59:00 AEST - 21/Aug/2025 06:00:00 AEST

· Disruption Period: 1 hour

· Affected Location and Community: INLA

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 20/Aug/2025 23:59:00 AEST - 21/Aug/2025 06:00:00 AEST

· Disruption Period: 1 hour

· Affected Location and Community: INLA

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 20/08/2025 23:59:00
End Date: 21/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Fibre relocation/repair work · Maintenance Period: 20/Aug/2025 23:59:00 AEST - 21/Aug/2025 06:00:00 AEST · Disruption Period: 1 hour · Affected Location and Community: INLA

Status: Confirmed

Start: 20/08/2025 23:59:00

End: 21/08/2025 06:00:00

Last Update: 28/07/2025 21:21
Change Request Nowra Hill North NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Nowra Hill North NSW (Nowra Hill North NSW)

Start Date: 20/08/2025 08:00:00
End Date: 28/08/2025 20:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 08:00:00

End: 28/08/2025 20:00:00

Last Update: 05/08/2025 18:18
Change Request Fairy Hill - QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Fairy Hill - QLD (Fairy Hill - QLD)

Start Date: 20/08/2025 08:00:00
End Date: 21/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 08:00:00

End: 21/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request Preston VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Preston VIC (Preston VIC)

Start Date: 20/08/2025 08:00:00
End Date: 20/08/2025 11:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 08:00:00

End: 20/08/2025 11:00:00

Last Update: 01/08/2025 18:18
Change Request SANDGATE QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: SANDGATE QLD (SANDGATE QLD)

Start Date: 20/08/2025 07:00:00
End Date: 26/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 07:00:00

End: 26/08/2025 19:00:00

Last Update: 18/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 20/08/2025 02:00:00
End Date: 20/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 02:00:00

End: 20/08/2025 08:00:00

Last Update: 28/07/2025 18:18
Change Request Beverley SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Beverley SA (Beverley SA)

Start Date: 20/08/2025 00:30:00
End Date: 20/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:30:00

End: 20/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Change Request National

nbn will soon be performing work on the network in your area. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: National (National)

Start Date: 20/08/2025 00:30:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:30:00

End: 20/08/2025 06:00:00

Last Update: 03/07/2025 18:18
Change Request Mt Read TAS

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mt Read TAS (Mt Read TAS)

Start Date: 20/08/2025 00:00:00
End Date: 22/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 22/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request Invermay VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Invermay VIC (Invermay VIC)

Start Date: 20/08/2025 00:00:00
End Date: 21/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 21/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request Waratah West TAS

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Waratah West TAS (Waratah West TAS)

Start Date: 20/08/2025 00:00:00
End Date: 21/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 21/08/2025 18:00:00

Last Update: 31/07/2025 18:18
Change Request Greensborough 3088 VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough 3088 VIC (Greensborough 3088 VIC)

Start Date: 20/08/2025 00:00:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 20/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request NSW TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW TAS VIC (NSW TAS VIC)

Start Date: 20/08/2025 00:00:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 20/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 20/08/2025 00:00:00
End Date: 20/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 20/08/2025 00:00:00

End: 20/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 19/Aug/2025 23:59:00 AEST - 20/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 19/Aug/2025 23:59:00 AEST - 20/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Impacted Location:

Start Date: 19/08/2025 23:59:00
End Date: 20/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned Optic Fibre relocation/repair work · Maintenance Period: 19/Aug/2025 23:59:00 AEST - 20/Aug/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: TRIN

Status: Confirmed

Start: 19/08/2025 23:59:00

End: 20/08/2025 06:00:00

Last Update: 28/07/2025 21:21
Change Request Koongamia WA

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: Koongamia WA (Koongamia WA)

Start Date: 19/08/2025 11:00:00
End Date: 21/08/2025 20:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 11:00:00

End: 21/08/2025 20:00:00

Last Update: 28/07/2025 18:18
Change Request Chillingham NSW Uki NSW Zara NSW

A planned outage will take place to allow nbn to repair hardware in the Fixed Wireless network. For safety reasons the work must be performed during daylight hours.

Impacted Location: Chillingham NSW Uki NSW Zara NSW (Chillingham NSW Uki NSW Zara NSW)

Start Date: 19/08/2025 09:00:00
End Date: 19/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 09:00:00

End: 19/08/2025 17:00:00

Last Update: 29/07/2025 18:18
Change Request Casino - QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Casino - QLD (Casino - QLD)

Start Date: 19/08/2025 08:00:00
End Date: 20/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 08:00:00

End: 20/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request Eastern View VIC

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: Eastern View VIC (Eastern View VIC)

Start Date: 19/08/2025 08:00:00
End Date: 19/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 08:00:00

End: 19/08/2025 17:00:00

Last Update: 28/07/2025 18:18
Network

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Upgrade of network equipment

· Maintenance Period: 19/08/2025 08:00 - 19/08/2025 16:00

· Disruption Period: Rolling 60 minute disruption per service

· Affected Location and Community: Aureus, NSW (ASSH), Aureus - Townhouses, NSW (ASST)

Thank you,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Upgrade of network equipment

· Maintenance Period: 19/08/2025 08:00 - 19/08/2025 16:00

· Disruption Period: Rolling 60 minute disruption per service

· Affected Location and Community: Aureus, NSW (ASSH), Aureus - Townhouses, NSW (ASST)

Thank you,
Opticomm NOC

Impacted Location:

Start Date: 19/08/2025 08:00:00
End Date: 19/08/2025 16:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Upgrade of network equipment · Maintenance Period: 19/08/2025 08:00 - 19/08/2025 16:00 · Disruption Period: Rolling 60 minute disruption per service · Affected Location and Community: Aureus, NSW (ASSH), Aureus - Townhouses, NSW (ASST) Thank you, Opticomm NOC

Status: Confirmed

Start: 19/08/2025 08:00:00

End: 19/08/2025 16:00:00

Last Update: 01/08/2025 3:03
Change Request Parkville South NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Parkville South NSW (Parkville South NSW)

Start Date: 19/08/2025 07:00:00
End Date: 22/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 07:00:00

End: 22/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network. This work will be completed during the standard maintenance window.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 19/08/2025 02:00:00
End Date: 19/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 02:00:00

End: 19/08/2025 08:00:00

Last Update: 01/08/2025 18:18
Change Request YORK WA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: YORK WA (YORK WA)

Start Date: 19/08/2025 02:00:00
End Date: 19/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 02:00:00

End: 19/08/2025 08:00:00

Last Update: 25/07/2025 18:18
Change Request SA

nbn will soon be performing work on the services in your area. On this date you will experience a brief overnight outage while the activity is underway.

Impacted Location: SA (SA)

Start Date: 19/08/2025 00:30:00
End Date: 19/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:30:00

End: 19/08/2025 06:30:00

Last Update: 31/07/2025 18:18
Change Request SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 19/08/2025 00:30:00
End Date: 19/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:30:00

End: 19/08/2025 06:30:00

Last Update: 28/07/2025 18:18
Change Request Beverley SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Beverley SA (Beverley SA)

Start Date: 19/08/2025 00:30:00
End Date: 19/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:30:00

End: 19/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Change Request Birchip VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Birchip VIC (Birchip VIC)

Start Date: 19/08/2025 00:00:00
End Date: 20/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 20/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request Berwick VIC 3806

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Berwick VIC 3806 (Berwick VIC 3806)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 01/08/2025 18:18
Change Request Parkside SA

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Parkside SA (Parkside SA)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request Greensborough VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request QLD NSW VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD NSW VIC (QLD NSW VIC)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 19/08/2025 00:00:00
End Date: 19/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 19/08/2025 00:00:00

End: 19/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 18/Aug/2025 23:59:00 AEST - 19/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 18/Aug/2025 23:59:00 AEST - 19/Aug/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRIN

Impacted Location:

Start Date: 18/08/2025 23:59:00
End Date: 19/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned Optic Fibre relocation/repair work · Maintenance Period: 18/Aug/2025 23:59:00 AEST - 19/Aug/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: TRIN

Status: Confirmed

Start: 18/08/2025 23:59:00

End: 19/08/2025 06:00:00

Last Update: 28/07/2025 22:22
Change Request Casino

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Casino (Casino)

Start Date: 18/08/2025 08:00:00
End Date: 19/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 08:00:00

End: 19/08/2025 17:00:00

Last Update: 01/08/2025 18:18
Change Request Yeronga QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Yeronga QLD (Yeronga QLD)

Start Date: 18/08/2025 07:00:00
End Date: 22/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 07:00:00

End: 22/08/2025 19:00:00

Last Update: 30/07/2025 18:18
Change Request Petersham NSW

nbn is undertaking a series of planned activities to upgrade the network in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons these activities may be conducted during daytime hours.

Impacted Location: Petersham NSW (Petersham NSW)

Start Date: 18/08/2025 07:00:00
End Date: 22/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 07:00:00

End: 22/08/2025 19:00:00

Last Update: 24/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 18/08/2025 02:00:00
End Date: 18/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 02:00:00

End: 18/08/2025 08:00:00

Last Update: 28/07/2025 18:18
Change Request ACT NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: ACT NSW QLD VIC (ACT NSW QLD VIC)

Start Date: 18/08/2025 00:00:00
End Date: 18/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 00:00:00

End: 18/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 18/08/2025 00:00:00
End Date: 18/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 18/08/2025 00:00:00

End: 18/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 15/08/2025 02:00:00
End Date: 15/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 02:00:00

End: 15/08/2025 08:00:00

Last Update: 18/07/2025 18:18
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 15/08/2025 02:00:00
End Date: 15/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 02:00:00

End: 15/08/2025 08:00:00

Last Update: 11/07/2025 18:18
Change Request Elliot Heads QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Elliot Heads QLD (Elliot Heads QLD)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 07/08/2025 18:18
Change Request MOUNT ISA QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOUNT ISA QLD (MOUNT ISA QLD)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request Greensborough VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 29/07/2025 18:18
Change Request ACT NSW QLD TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: ACT NSW QLD TAS VIC (ACT NSW QLD TAS VIC)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 15/08/2025 00:00:00
End Date: 15/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 15/08/2025 00:00:00

End: 15/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Network Aurora, Amber, University Hill, Rathdowne, Chancellor, Arramont, YarraBend, Princeton Rise, St. Claire, Mason Quarter, Yarrabend, 33 Janefield Drive

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Permanent repair for cable break

· Maintenance Period: 14/08/2025 23:59:00 to 15/08/2025 07:00:00 AEST

· Disruption Period: 7 hours

· Affected Location and Community: Multiple communities across VIC

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Permanent repair for cable break

· Maintenance Period: 14/08/2025 23:59:00 to 15/08/2025 07:00:00 AEST

· Disruption Period: 7 hours

· Affected Location and Community: Multiple communities across VIC

Impacted Location: Aurora, Amber, University Hill, Rathdowne, Chancellor, Arramont, YarraBend, Princeton Rise, St. Claire, Mason Quarter, Yarrabend, 33 Janefield Drive (AURA, RATH, UNHI, ARRA, YABD, MSQR)

Start Date: 14/08/2025 23:59:00
End Date: 15/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Permanent repair for cable break · Maintenance Period: 14/08/2025 23:59:00 to 15/08/2025 07:00:00 AEST · Disruption Period: 7 hours · Affected Location and Community: Multiple communities across VIC

Status: Confirmed

Start: 14/08/2025 23:59:00

End: 15/08/2025 07:00:00

Last Update: 29/07/2025 7:07
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 14/Aug/2025 23:59:00 AEST - 15/Aug/2025 06:00:00 AEST

· Disruption Period: 5 hours

· Affected Location and Community: TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned Optic Fibre relocation/repair work

· Maintenance Period: 14/Aug/2025 23:59:00 AEST - 15/Aug/2025 06:00:00 AEST

· Disruption Period: 5 hours

· Affected Location and Community: TRIN

Impacted Location:

Start Date: 14/08/2025 23:59:00
End Date: 15/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned Optic Fibre relocation/repair work · Maintenance Period: 14/Aug/2025 23:59:00 AEST - 15/Aug/2025 06:00:00 AEST · Disruption Period: 5 hours · Affected Location and Community: TRIN

Status: Confirmed

Start: 14/08/2025 23:59:00

End: 15/08/2025 06:00:00

Last Update: 28/07/2025 22:22
Change Request Katanning WA

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Katanning WA (Katanning WA)

Start Date: 14/08/2025 02:00:00
End Date: 14/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 02:00:00

End: 14/08/2025 08:00:00

Last Update: 07/07/2025 18:18
Change Request Plympton SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Plympton SA (Plympton SA)

Start Date: 14/08/2025 00:30:00
End Date: 14/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:30:00

End: 14/08/2025 06:30:00

Last Update: 30/07/2025 18:18
Change Request SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 14/08/2025 00:30:00
End Date: 14/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:30:00

End: 14/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Change Request Burdell QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Burdell QLD (Burdell QLD)

Start Date: 14/08/2025 00:01:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:01:00

End: 14/08/2025 06:00:00

Last Update: 23/07/2025 18:18
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 31/07/2025 18:18
Change Request MOUNT ISA QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOUNT ISA QLD (MOUNT ISA QLD)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request Nowra NSW

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Nowra NSW (Nowra NSW)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 30/07/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 14/08/2025 00:00:00
End Date: 14/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 14/08/2025 00:00:00

End: 14/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Standard Planned Change Activity - IVANHOE, VIC

Severity: Standard

Impacted location: IVANHOE, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 13/08/2025 10:30 Australian Eastern Standard Time

Change end: 13/08/2025 17:30 Australian Eastern Standard Time

Change duration: 7 hours

Interruption 1: 420 min

Estimated Time 1: 13/08/2025 at 10:30 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 13/08/2025 10:30

End: 13/08/2025 17:30

Last Update: 11/08/2025 0:00
Change Request Katanning WA

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Katanning WA (Katanning WA)

Start Date: 13/08/2025 02:00:00
End Date: 13/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 02:00:00

End: 13/08/2025 08:00:00

Last Update: 07/07/2025 18:18
Change Request SA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: SA (SA)

Start Date: 13/08/2025 00:30:00
End Date: 13/08/2025 06:30:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:30:00

End: 13/08/2025 06:30:00

Last Update: 18/07/2025 18:18
Normal Planned Change Activity - LIGHTNING RIDGE, NSW

Severity: Normal

Impacted location: LIGHTNING RIDGE, NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 13/08/2025 00:00 Australian Eastern Standard Time

Change end: 13/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 13/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 13/08/2025 00:00

End: 13/08/2025 06:00

Last Update: 10/08/2025 14:14
Change Request Kallangur QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Kallangur QLD (Kallangur QLD)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request NSW QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD VIC (NSW QLD VIC)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request Nowra NSW

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Nowra NSW (Nowra NSW)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 07/07/2025 18:18
Network Silkari MDU

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Upgrade

· Maintenance Period: 13/08/2025 00:00 to 01:00 AEST

· Disruption Period: 15 minutes

· Affected Community: Silkari (SILK), Precinct 45 (GRBM)

Thanks,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Backhaul Upgrade

· Maintenance Period: 13/08/2025 00:00 to 01:00 AEST

· Disruption Period: 15 minutes

· Affected Community: Silkari (SILK), Precinct 45 (GRBM)

Thanks,
Opticomm NOC

Impacted Location: Silkari MDU (SILK)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 01:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Backhaul Upgrade · Maintenance Period: 13/08/2025 00:00 to 01:00 AEST · Disruption Period: 15 minutes · Affected Community: Silkari (SILK), Precinct 45 (GRBM) Thanks, Opticomm NOC

Status: Confirmed

Start: 13/08/2025 00:00:00

End: 13/08/2025 01:00:00

Last Update: 27/07/2025 23:23
Change Request MAGILL SA

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: MAGILL SA (MAGILL SA)

Start Date: 12/08/2025 21:30:00
End Date: 13/08/2025 05:30:00

Status: New

Severity:

Status: New

Start: 12/08/2025 21:30:00

End: 13/08/2025 05:30:00

Last Update: 10/08/2025 18:18
Network Honeywood

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment upgrade

· Maintenance Period: 8:00am - 4:00pm AWST

· Disruption Period: Up to 60 minutes per service

· Affected Location and Community: Honeywood, WA (HNYA, HNYW, HYWD) Wandi South (WNDI)

Thanks,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment upgrade

· Maintenance Period: 8:00am - 4:00pm AWST

· Disruption Period: Up to 60 minutes per service

· Affected Location and Community: Honeywood, WA (HNYA, HNYW, HYWD) Wandi South (WNDI)

Thanks,
Opticomm NOC

Impacted Location: Honeywood (HNYW)

Start Date: 12/08/2025 10:00:00
End Date: 12/08/2025 18:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Network equipment upgrade · Maintenance Period: 8:00am - 4:00pm AWST · Disruption Period: Up to 60 minutes per service · Affected Location and Community: Honeywood, WA (HNYA, HNYW, HYWD) Wandi South (WNDI) Thanks, Opticomm NOC

Status: Confirmed

Start: 12/08/2025 10:00:00

End: 12/08/2025 18:00:00

Last Update: 29/07/2025 0:00
Change Request BOX HILL VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: BOX HILL VIC (BOX HILL VIC)

Start Date: 12/08/2025 10:00:00
End Date: 12/08/2025 16:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 10:00:00

End: 12/08/2025 16:00:00

Last Update: 10/08/2025 18:18
Standard Planned Change Activity - Bicheno, TAS

Severity: Standard

Impacted location: Bicheno, TAS

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 12/08/2025 08:00 Australian Eastern Standard Time

Change end: 12/08/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 180 min

Estimated Time 1: 12/08/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 12/08/2025 08:00

End: 12/08/2025 17:00

Last Update: 09/08/2025 22:22
Change Request WA

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: WA (WA)

Start Date: 12/08/2025 02:00:00
End Date: 12/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 02:00:00

End: 12/08/2025 08:00:00

Last Update: 18/07/2025 18:18
Change Request Katanning WA

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: Katanning WA (Katanning WA)

Start Date: 12/08/2025 02:00:00
End Date: 12/08/2025 08:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 02:00:00

End: 12/08/2025 08:00:00

Last Update: 08/07/2025 18:18
Change Request NSW and QLD

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity you will temporarily be unable to access the network.

Impacted Location: NSW and QLD (NSW and QLD)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 05/08/2025 18:18
Change Request ATHERTON QLD

nbn will soon be performing upgrade work on the network. During this overnight activity you may be unable to establish a connection to the nbn network.

Impacted Location: ATHERTON QLD (ATHERTON QLD)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 28/07/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request Taylors Hill VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Taylors Hill VIC (Taylors Hill VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 25/07/2025 18:18
Change Request NSW QLD

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD (NSW QLD)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request VIC

nbn will soon be performing upgrade work on part of the network that connects to your service. For a brief period of time during this overnight activity you will be unable establish connection to the nbn network.

Impacted Location: VIC (VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 18/07/2025 18:18
Change Request DEVONPORT TAS

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: DEVONPORT TAS (DEVONPORT TAS)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 17/07/2025 18:18
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: New

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 08/07/2025 18:18
Change Request Ardmona VIC

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Ardmona VIC (Ardmona VIC)

Start Date: 11/08/2025 08:00:00
End Date: 15/08/2025 18:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 08:00:00

End: 15/08/2025 18:00:00

Last Update: 24/07/2025 18:18
Change Request NSW

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: NSW (NSW)

Start Date: 11/08/2025 08:00:00
End Date: 12/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 08:00:00

End: 12/08/2025 17:00:00

Last Update: 24/07/2025 18:18
Change Request Buchan Buchan South

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Buchan Buchan South (Buchan Buchan South)

Start Date: 11/08/2025 08:00:00
End Date: 12/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 08:00:00

End: 12/08/2025 17:00:00

Last Update: 16/07/2025 18:18
Change Request Montville QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Montville QLD (Montville QLD)

Start Date: 11/08/2025 07:00:00
End Date: 18/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 18/08/2025 17:00:00

Last Update: 15/07/2025 18:18
Change Request Cottonvale QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Cottonvale QLD (Cottonvale QLD)

Start Date: 11/08/2025 07:00:00
End Date: 18/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 18/08/2025 17:00:00

Last Update: 15/07/2025 18:18
Change Request Cooloolabin QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Cooloolabin QLD (Cooloolabin QLD)

Start Date: 11/08/2025 07:00:00
End Date: 18/08/2025 17:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 18/08/2025 17:00:00

Last Update: 15/07/2025 18:18
Change Request Browns Plains QLD

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on optimising the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Browns Plains QLD (Browns Plains QLD)

Start Date: 11/08/2025 07:00:00
End Date: 15/08/2025 19:00:00

Status: New

Severity:

Status: New

Start: 11/08/2025 07:00:00

End: 15/08/2025 19:00:00

Last Update: 14/07/2025 18:18
Change Request Anstey Hill SA

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Anstey Hill SA (Anstey Hill SA)

Start Date: 11/08/2025 00:30:00
End Date: 12/08/2025 18:30:00

Status: New

Severity:

Status: New

Start: 11/08/2025 00:30:00

End: 12/08/2025 18:30:00

Last Update: 25/07/2025 18:18
Expedited Planned Change Activity - National

Severity: Expedited

Impacted location: National

nbn will shortly be performing work on the Satellite network. You will not be able to access or browse the nbn network during the interruption.

Change start: 11/08/2025 00:00 Australian Eastern Standard Time

Change end: 11/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 11/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 11/08/2025 00:00

End: 11/08/2025 06:00

Last Update: 08/08/2025 14:14
Network Iskia, The Griffin

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Splice and Cable Relocate

· Maintenance Period: 08/08/2025 23:59:00 to 09/08/2025 07:00:00

· Disruption Period: 7 hours

· Affected Location and Community: ISKI GRIF

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Splice and Cable Relocate

· Maintenance Period: 08/08/2025 23:59:00 to 09/08/2025 07:00:00

· Disruption Period: 7 hours

· Affected Location and Community: ISKI GRIF

Impacted Location: Iskia, The Griffin (ISKI, GRIF)

Start Date: 08/08/2025 23:59:00
End Date: 09/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Splice and Cable Relocate · Maintenance Period: 08/08/2025 23:59:00 to 09/08/2025 07:00:00 · Disruption Period: 7 hours · Affected Location and Community: ISKI GRIF

Status: Confirmed

Start: 08/08/2025 23:59:00

End: 09/08/2025 07:00:00

Last Update: 08/08/2025 14:14
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

This notification is to let you know that nbn will be performing network maintenance work. Due to this activity the services listed below will experience a loss of connectivity for up to 6 hrs 0 mins during the change window

Change start: 08/08/2025 02:00 Australian Eastern Standard Time

Change end: 08/08/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 08/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 08/08/2025 02:00

End: 08/08/2025 08:00

Last Update: 05/08/2025 16:16
Emergency Planned Change Activity - Dungog NSW

Severity: Emergency

Impacted location: Dungog NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 08/08/2025 00:00 Australian Eastern Standard Time

Change end: 08/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 08/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 08/08/2025 00:00

End: 08/08/2025 06:00

Last Update: 07/08/2025 13:13
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 08/08/2025 00:00 Australian Eastern Standard Time

Change end: 08/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 08/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 08/08/2025 00:00

End: 08/08/2025 06:00

Last Update: 05/08/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 07/08/2025 00:00 Australian Eastern Standard Time

Change end: 07/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 07/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 07/08/2025 00:00

End: 07/08/2025 06:00

Last Update: 04/08/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 06/08/2025 00:00 Australian Eastern Standard Time

Change end: 06/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 06/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 06/08/2025 00:00

End: 06/08/2025 06:00

Last Update: 03/08/2025 14:14
Emergency Planned Change Activity - Dungog NSW

Severity: Emergency

Impacted location: Dungog NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 05/08/2025 11:10 Australian Eastern Standard Time

Change end: 05/08/2025 15:30 Australian Eastern Standard Time

Change duration: 4 hours 20 minutes

Interruption 1: 120 min

Estimated Time 1: 05/08/2025 at 11:10 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 05/08/2025 11:10

End: 05/08/2025 15:30

Last Update: 05/08/2025 1:01
Network Ingenia Lara Lifestyle

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment restart (or) replacement

· Maintenance Period: 10:00am - 2:00pm AEST

· Disruption Period: Up to 30 minutes per service

· Affected Location and Community: Ingenia Lara Lifestyle,INLA
Thanks,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Network equipment restart (or) replacement

· Maintenance Period: 10:00am - 2:00pm AEST

· Disruption Period: Up to 30 minutes per service

· Affected Location and Community: Ingenia Lara Lifestyle,INLA
Thanks,
Opticomm NOC

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 05/08/2025 10:15:00
End Date: 05/08/2025 14:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Network equipment restart (or) replacement · Maintenance Period: 10:00am - 2:00pm AEST · Disruption Period: Up to 30 minutes per service · Affected Location and Community: Ingenia Lara Lifestyle,INLA Thanks, Opticomm NOC

Status: Confirmed

Start: 05/08/2025 10:15:00

End: 05/08/2025 14:00:00

Last Update: 05/08/2025 0:00
Standard Planned Change Activity - New Auckland, QLD

Severity: Standard

Impacted location: New Auckland, QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 05/08/2025 08:00 Australian Eastern Standard Time

Change end: 05/08/2025 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 05/08/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 05/08/2025 08:00

End: 05/08/2025 11:00

Last Update: 02/08/2025 22:22
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 05/08/2025 00:00 Australian Eastern Standard Time

Change end: 05/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 05/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 05/08/2025 00:00

End: 05/08/2025 06:00

Last Update: 02/08/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 04/08/2025 00:00 Australian Eastern Standard Time

Change end: 04/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 04/08/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 04/08/2025 00:00

End: 04/08/2025 06:00

Last Update: 01/08/2025 14:14
Normal Planned Change Activity - Kelso QLD 4815

Severity: Normal

Impacted location: Kelso QLD 4815

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 01/08/2025 00:00 Australian Eastern Standard Time

Change end: 01/08/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 01/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 01/08/2025 00:00

End: 01/08/2025 06:00

Last Update: 29/07/2025 14:14
Emergency Planned Change Activity - Saddleback Mountain and Jindera, NSW

Severity: Emergency

Impacted location: Saddleback Mountain and Jindera, NSW

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 01/08/2025 00:00 Australian Eastern Standard Time

Change end: 01/08/2025 02:00 Australian Eastern Standard Time

Change duration: 2 hours

Interruption 1: 20 min

Estimated Time 1: 01/08/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 01/08/2025 00:00

End: 01/08/2025 02:00

Last Update: 31/07/2025 13:13
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned network maintenance

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 2 hours

· Affected Location and Community: ASSH ASST

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Planned network maintenance

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 2 hours

· Affected Location and Community: ASSH ASST

Impacted Location:

Start Date: 31/07/2025 23:59:00
End Date: 01/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Planned network maintenance · Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST · Disruption Period: 2 hours · Affected Location and Community: ASSH ASST

Status: Confirmed

Start: 31/07/2025 23:59:00

End: 01/08/2025 06:00:00

Last Update: 31/07/2025 14:14
Standard Planned Change Activity - PRESTON, VIC

Severity: Standard

Impacted location: PRESTON, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 31/07/2025 07:30 Australian Eastern Standard Time

Change end: 31/07/2025 17:30 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 600 min

Estimated Time 1: 31/07/2025 at 07:30 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 31/07/2025 07:30

End: 31/07/2025 17:30

Last Update: 28/07/2025 22:22
Expedited Planned Change Activity - Babinda, QLD

Severity: Expedited

Impacted location: Babinda, QLD

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 31/07/2025 05:00 Australian Eastern Standard Time

Change end: 31/07/2025 08:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 31/07/2025 at 05:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 31/07/2025 05:00

End: 31/07/2025 08:00

Last Update: 29/07/2025 5:05
Normal Planned Change Activity - NSW

Severity: Normal

Impacted location: NSW

nbn will soon be performing an upgrade to software on the network. During this overnight activity, you will briefly be unable to connect to the nbn network.

Change start: 31/07/2025 00:00 Australian Eastern Standard Time

Change end: 31/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 31/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 31/07/2025 00:00

End: 31/07/2025 06:00

Last Update: 28/07/2025 14:14
Standard Planned Change Activity - IVANHOE, VIC

Severity: Standard

Impacted location: IVANHOE, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 29/07/2025 07:30 Australian Eastern Standard Time

Change end: 29/07/2025 16:30 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 540 min

Estimated Time 1: 29/07/2025 at 07:30 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 29/07/2025 07:30

End: 29/07/2025 16:30

Last Update: 26/07/2025 22:22
Expedited Planned Change Activity - Maclean, NSW

Severity: Expedited

Impacted location: Maclean, NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 29/07/2025 07:00 Australian Eastern Standard Time

Change end: 29/07/2025 12:00 Australian Eastern Standard Time

Change duration: 5 hours

Interruption 1: 240 min

Estimated Time 1: 29/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 29/07/2025 07:00

End: 29/07/2025 12:00

Last Update: 28/07/2025 5:05
Emergency Planned Change Activity - Nhulunbuy &Jabiru NT

Severity: Emergency

Impacted location: Nhulunbuy &Jabiru NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 29/07/2025 00:30 Australian Eastern Standard Time

Change end: 30/07/2025 06:30 Australian Eastern Standard Time

Change duration: 1 day 6 hours

Interruption 1: 360 min

Estimated Time 1: 29/07/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 29/07/2025 00:30

End: 30/07/2025 06:30

Last Update: 27/07/2025 21:21
Emergency Planned Change Activity - VIC

Severity: Emergency

Impacted location: VIC

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 26/07/2025 00:00 Australian Eastern Standard Time

Change end: 26/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 26/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 26/07/2025 00:00

End: 26/07/2025 06:00

Last Update: 25/07/2025 7:07
Emergency Planned Change Activity - Halls Creek WA

Severity: Emergency

Impacted location: Halls Creek WA

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 25/07/2025 02:41 Australian Eastern Standard Time

Change end: 25/07/2025 05:41 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 25/07/2025 at 02:41 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 25/07/2025 02:41

End: 25/07/2025 05:41

Last Update: 24/07/2025 16:16
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 25/07/2025 00:00 Australian Eastern Standard Time

Change end: 25/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 25/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 25/07/2025 00:00

End: 25/07/2025 06:00

Last Update: 22/07/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 25/07/2025 00:00 Australian Eastern Standard Time

Change end: 25/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 25/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 25/07/2025 00:00

End: 25/07/2025 06:00

Last Update: 22/07/2025 14:14
Expedited Planned Change Activity - Merrijig

Severity: Expedited

Impacted location: Merrijig

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 24/07/2025 08:00 Australian Eastern Standard Time

Change end: 24/07/2025 18:00 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 10 min

Estimated Time 1: 24/07/2025 at 09:00 Australian Eastern Standard Time

Interruption 2: 10 min

Estimated Time 2: 24/07/2025 at 11:00 Australian Eastern Standard Time

Interruption 3: 10 min

Estimated Time 3: 24/07/2025 at 13:00 Australian Eastern Standard Time

Interruption 4: 10 min

Estimated Time 4: 24/07/2025 at 16:00 Australian Eastern Standard Time

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 24/07/2025 08:00

End: 24/07/2025 18:00

Last Update: 21/07/2025 22:22
Standard Planned Change Activity - 42 Newcastle St, York WA 6302

Severity: Standard

Impacted location: 42 Newcastle St, York WA 6302

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 24/07/2025 02:00 Australian Eastern Standard Time

Change end: 24/07/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 300 min

Estimated Time 1: 24/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 24/07/2025 02:00

End: 24/07/2025 08:00

Last Update: 21/07/2025 16:16
Standard Planned Change Activity - 48 Sunrise Ave Dalby QLD

Severity: Standard

Impacted location: 48 Sunrise Ave Dalby QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Change start: 24/07/2025 00:00 Australian Eastern Standard Time

Change end: 24/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 24/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 24/07/2025 00:00

End: 24/07/2025 06:00

Last Update: 21/07/2025 14:14
Emergency Planned Change Activity - Mudgee NSW 2

Severity: Emergency

Impacted location: Mudgee NSW 2

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 23/07/2025 14:17 Australian Eastern Standard Time

Change end: 23/07/2025 17:00 Australian Eastern Standard Time

Change duration: 2 hours 42 minutes 1 second

Interruption 1: 60 min

Estimated Time 1: 23/07/2025 at 14:17 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 23/07/2025 14:17

End: 23/07/2025 17:00

Last Update: 23/07/2025 1:01
Expedited Planned Change Activity - Merrijig, VIC

Severity: Expedited

Impacted location: Merrijig, VIC

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 23/07/2025 08:00 Australian Eastern Standard Time

Change end: 23/07/2025 18:00 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 10 min

Estimated Time 1: 23/07/2025 at 09:00 Australian Eastern Standard Time

Interruption 2: 10 min

Estimated Time 2: 23/07/2025 at 11:00 Australian Eastern Standard Time

Interruption 3: 10 min

Estimated Time 3: 23/07/2025 at 13:00 Australian Eastern Standard Time

Interruption 4: 10 min

Estimated Time 4: 23/07/2025 at 16:00 Australian Eastern Standard Time

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 23/07/2025 08:00

End: 23/07/2025 18:00

Last Update: 21/07/2025 4:04
Emergency Planned Change Activity - Bonville, NSW, 2441

Severity: Emergency

Impacted location: Bonville, NSW, 2441

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 23/07/2025 00:00 Australian Eastern Standard Time

Change end: 23/07/2025 03:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 23/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 23/07/2025 00:00

End: 23/07/2025 03:00

Last Update: 22/07/2025 12:12
Expedited Planned Change Activity - Merrijig, VIC

Severity: Expedited

Impacted location: Merrijig, VIC

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 22/07/2025 08:00 Australian Eastern Standard Time

Change end: 22/07/2025 18:00 Australian Eastern Standard Time

Change duration: 10 hours

Interruption 1: 10 min

Estimated Time 1: 22/07/2025 at 09:00 Australian Eastern Standard Time

Interruption 2: 10 min

Estimated Time 2: 22/07/2025 at 11:00 Australian Eastern Standard Time

Interruption 3: 10 min

Estimated Time 3: 22/07/2025 at 13:00 Australian Eastern Standard Time

Interruption 4: 10 min

Estimated Time 4: 22/07/2025 at 16:00 Australian Eastern Standard Time

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 22/07/2025 08:00

End: 22/07/2025 18:00

Last Update: 21/07/2025 4:04
Expedited Planned Change Activity - Babinda, QLD

Severity: Expedited

Impacted location: Babinda, QLD

nbn will be performing urgent work on hardware and fibre in your area. This will cause a service interruption where you will be temporarily unable to access the nbn network.

Change start: 22/07/2025 05:00 Australian Eastern Standard Time

Change end: 22/07/2025 08:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 22/07/2025 at 05:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 22/07/2025 05:00

End: 22/07/2025 08:00

Last Update: 21/07/2025 5:05
Emergency Planned Change Activity - Jabiru NT & Nhulunbuy NT

Severity: Emergency

Impacted location: Jabiru NT & Nhulunbuy NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 21/07/2025 09:15 Australian Eastern Standard Time

Change end: 21/07/2025 17:00 Australian Eastern Standard Time

Change duration: 7 hours 45 minutes

Interruption 1: 360 min

Estimated Time 1: 21/07/2025 at 09:15 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 21/07/2025 09:15

End: 21/07/2025 17:00

Last Update: 20/07/2025 23:23
Standard Planned Change Activity - Corryong, VIC

Severity: Standard

Impacted location: Corryong, VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 18/07/2025 08:00 Australian Eastern Standard Time

Change end: 18/07/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 180 min

Estimated Time 1: 18/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 18/07/2025 08:00

End: 18/07/2025 17:00

Last Update: 15/07/2025 22:22
Expedited Planned Change Activity - National

Severity: Expedited

Impacted location: National

nbn will shortly be performing work on the Satellite network. You will not be able to access or browse the nbn network during the interruption.

Change start: 18/07/2025 00:00 Australian Eastern Standard Time

Change end: 18/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 90 min

Estimated Time 1: 18/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 18/07/2025 00:00

End: 18/07/2025 06:00

Last Update: 16/07/2025 23:23
Emergency Planned Change Activity - Torbanlea, QLD, 4662

Severity: Emergency

Impacted location: Torbanlea, QLD, 4662

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 12/07/2025 00:00 Australian Eastern Standard Time

Change end: 12/07/2025 01:30 Australian Eastern Standard Time

Change duration: 1 hour 30 minutes

Interruption 1: 30 min

Estimated Time 1: 12/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 12/07/2025 00:00

End: 12/07/2025 01:30

Last Update: 11/07/2025 12:12
Emergency Planned Change Activity - Halls Creek WA

Severity: Emergency

Impacted location: Halls Creek WA

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 10/07/2025 02:00 Australian Eastern Standard Time

Change end: 10/07/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 10/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 10/07/2025 02:00

End: 10/07/2025 08:00

Last Update: 09/07/2025 3:03
Expedited Planned Change Activity - National

Severity: Expedited

Impacted location: National

nbn will soon be performing software upgrades on equipment in the Fixed Wireless network. During this activity you will experience a brief overnight loss of service.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 09/07/2025 6:06
Normal Planned Change Activity - TURNER, ACT 2612

Severity: Normal

Impacted location: TURNER, ACT 2612

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 120 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 07/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 07/07/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 10/07/2025 00:00 Australian Eastern Standard Time

Change end: 10/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 10/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 10/07/2025 00:00

End: 10/07/2025 06:00

Last Update: 07/07/2025 14:14
Standard Planned Change Activity - PRESTON, VIC

Severity: Standard

Impacted location: PRESTON, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 09/07/2025 08:00 Australian Eastern Standard Time

Change end: 09/07/2025 13:00 Australian Eastern Standard Time

Change duration: 5 hours

Interruption 1: 300 min

Estimated Time 1: 09/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 09/07/2025 08:00

End: 09/07/2025 13:00

Last Update: 06/07/2025 22:22
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 09/07/2025 00:00 Australian Eastern Standard Time

Change end: 09/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 09/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 09/07/2025 00:00

End: 09/07/2025 06:00

Last Update: 06/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 09/07/2025 00:00 Australian Eastern Standard Time

Change end: 09/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 09/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 09/07/2025 00:00

End: 09/07/2025 06:00

Last Update: 06/07/2025 14:14
Standard Planned Change Activity - Ferntree Gully, VIC

Severity: Standard

Impacted location: Ferntree Gully, VIC

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 08/07/2025 08:00 Australian Eastern Standard Time

Change end: 08/07/2025 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 08/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 08/07/2025 08:00

End: 08/07/2025 11:00

Last Update: 05/07/2025 22:22
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 08/07/2025 00:00 Australian Eastern Standard Time

Change end: 08/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 08/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 08/07/2025 00:00

End: 08/07/2025 06:00

Last Update: 05/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 08/07/2025 00:00 Australian Eastern Standard Time

Change end: 08/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 08/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 08/07/2025 00:00

End: 08/07/2025 06:00

Last Update: 05/07/2025 14:14
Emergency Planned Change Activity - Tindal, NT

Severity: Emergency

Impacted location: Tindal, NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 07/07/2025 23:10 Australian Eastern Standard Time

Change end: 08/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours 50 minutes

Interruption 1: 120 min

Estimated Time 1: 07/07/2025 at 23:10 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 07/07/2025 23:10

End: 08/07/2025 06:00

Last Update: 07/07/2025 13:13
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 07/07/2025 00:00 Australian Eastern Standard Time

Change end: 07/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 07/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 07/07/2025 00:00

End: 07/07/2025 06:00

Last Update: 04/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 07/07/2025 00:00 Australian Eastern Standard Time

Change end: 07/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 07/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 07/07/2025 00:00

End: 07/07/2025 06:00

Last Update: 04/07/2025 14:14
Standard Planned Change Activity - IVANHOE, VIC

Severity: Standard

Impacted location: IVANHOE, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 04/07/2025 07:45 Australian Eastern Standard Time

Change end: 04/07/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours 15 minutes

Interruption 1: 555 min

Estimated Time 1: 04/07/2025 at 07:45 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 04/07/2025 07:45

End: 04/07/2025 17:00

Last Update: 01/07/2025 22:22
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 04/07/2025 00:00 Australian Eastern Standard Time

Change end: 04/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 04/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 04/07/2025 00:00

End: 04/07/2025 06:00

Last Update: 01/07/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 04/07/2025 00:00 Australian Eastern Standard Time

Change end: 04/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 04/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 04/07/2025 00:00

End: 04/07/2025 06:00

Last Update: 01/07/2025 14:14
Emergency Planned Change Activity - RESERVOIR, VIC

Severity: Emergency

Impacted location: RESERVOIR, VIC

nbn will shortly be performing emergency work on the network to address degradation on services in your area. This work will result in a temporary service interruption. Due to local noise restrictions and safety requirements, the work will be performed during daylight hours.

Change start: 03/07/2025 08:05 Australian Eastern Standard Time

Change end: 03/07/2025 18:00 Australian Eastern Standard Time

Change duration: 9 hours 55 minutes

Interruption 1: 180 min

Estimated Time 1: 03/07/2025 at 08:20 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 03/07/2025 08:05

End: 03/07/2025 18:00

Last Update: 02/07/2025 22:22
Standard Planned Change Activity - RESERVOIR, VIC

Severity: Standard

Impacted location: RESERVOIR, VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network.

Due to the planned interruption, nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window.

For further information related to the planned interruption, please visit your local power supplier?s website.

Change start: 03/07/2025 08:00 Australian Eastern Standard Time

Change end: 03/07/2025 17:30 Australian Eastern Standard Time

Change duration: 9 hours 30 minutes

Interruption 1: 570 min

Estimated Time 1: 03/07/2025 at 08:00 Australian Eastern Standard Time

Interruption 2:

Estimated Time 2:

Interruption 3:

Estimated Time 3:

Interruption 4:

Estimated Time 4:

Interruption 5:

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 03/07/2025 08:00

End: 03/07/2025 17:30

Last Update: 30/06/2025 22:22
Emergency Planned Change Activity - Halls Creek, WA

Severity: Emergency

Impacted location: Halls Creek, WA

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 03/07/2025 02:00 Australian Eastern Standard Time

Change end: 03/07/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 03/07/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 03/07/2025 02:00

End: 03/07/2025 08:00

Last Update: 02/07/2025 7:07
Emergency Planned Change Activity - Nhulunbuy NT 0880

Severity: Emergency

Impacted location: Nhulunbuy NT 0880

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 03/07/2025 00:30 Australian Eastern Standard Time

Change end: 03/07/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 03/07/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 03/07/2025 00:30

End: 03/07/2025 06:30

Last Update: 02/07/2025 11:11
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 03/07/2025 00:00 Australian Eastern Standard Time

Change end: 03/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 03/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 03/07/2025 00:00

End: 03/07/2025 06:00

Last Update: 30/06/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 03/07/2025 00:00 Australian Eastern Standard Time

Change end: 03/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 03/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 03/07/2025 00:00

End: 03/07/2025 06:00

Last Update: 30/06/2025 14:14
Normal Planned Change Activity - Gordon, ACT

Severity: Normal

Impacted location: Gordon, ACT

nbn will soon be performing work on cables in your area that are associated to your service. During this work you will be unable to connect to the nbn network.

Change start: 02/07/2025 00:00 Australian Eastern Standard Time

Change end: 02/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 360 min

Estimated Time 1: 02/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 02/07/2025 00:00

End: 02/07/2025 06:00

Last Update: 29/06/2025 15:15
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 01/07/2025 00:00 Australian Eastern Standard Time

Change end: 01/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 01/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 01/07/2025 00:00

End: 01/07/2025 06:00

Last Update: 28/06/2025 14:14
Normal Planned Change Activity - national

Severity: Normal

Impacted location: national

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 01/07/2025 00:00 Australian Eastern Standard Time

Change end: 01/07/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 01/07/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 01/07/2025 00:00

End: 01/07/2025 06:00

Last Update: 28/06/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 30/06/2025 00:00 Australian Eastern Standard Time

Change end: 30/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 30/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 30/06/2025 00:00

End: 30/06/2025 06:00

Last Update: 27/06/2025 14:14
Normal Planned Change Activity - National

Severity: Normal

Impacted location: National

nbn will soon be performing a software upgrade on network equipment associated with your Satellite service. During this overnight activity you will experience a brief loss of service.

Change start: 30/06/2025 00:00 Australian Eastern Standard Time

Change end: 30/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 30/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 30/06/2025 00:00

End: 30/06/2025 06:00

Last Update: 27/06/2025 14:14
Emergency Planned Change Activity - Yoogali North, NSW 2680

Severity: Emergency

Impacted location: Yoogali North, NSW 2680

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 29/06/2025 02:00 Australian Eastern Standard Time

Change end: 29/06/2025 06:00 Australian Eastern Standard Time

Change duration: 4 hours

Interruption 1: 15 min

Estimated Time 1: 29/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 15 min

Estimated Time 2: 29/06/2025 at 03:00 Australian Eastern Standard Time

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 29/06/2025 02:00

End: 29/06/2025 06:00

Last Update: 28/06/2025 15:15
Network Alamanda, Life

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Network Fault Fixing Activity: Card replacement

· Maintenance Period: 28/06/2025 00:00:00 - 28/06/2025 06:00:00

· Disruption Period: 04:00:00 hrs

· Affected Location and Community: ALMN (Alamanda)

Thank you,

Opticomm NOC

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Network Fault Fixing Activity: Card replacement

· Maintenance Period: 28/06/2025 00:00:00 - 28/06/2025 06:00:00

· Disruption Period: 04:00:00 hrs

· Affected Location and Community: ALMN (Alamanda)

Thank you,

Opticomm NOC

Impacted Location: Alamanda, Life (ALMN)

Start Date: 28/06/2025 00:00:00
End Date: 28/06/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier · Scope of works: Network Fault Fixing Activity: Card replacement · Maintenance Period: 28/06/2025 00:00:00 - 28/06/2025 06:00:00 · Disruption Period: 04:00:00 hrs · Affected Location and Community: ALMN (Alamanda) Thank you, Opticomm NOC

Status: Confirmed

Start: 28/06/2025 00:00:00

End: 28/06/2025 06:00:00

Last Update: 27/06/2025 14:14
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 27/06/2025 00:00 Australian Eastern Standard Time

Change end: 27/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 27/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 27/06/2025 00:00

End: 27/06/2025 06:00

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - Harrington, NSW

Severity: Expedited

Impacted location: Harrington, NSW

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network. This work needs to be conducted during the day for safety reasons.

Change start: 26/06/2025 08:00 Australian Eastern Standard Time

Change end: 26/06/2025 16:00 Australian Eastern Standard Time

Change duration: 8 hours

Interruption 1: 120 min

Estimated Time 1: 26/06/2025 at 14:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 08:00

End: 26/06/2025 16:00

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 6:06
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:30 Australian Eastern Standard Time

Change end: 26/06/2025 06:30 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:30

End: 26/06/2025 06:30

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - SA and NT

Severity: Expedited

Impacted location: SA and NT

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 26/06/2025 00:00 Australian Eastern Standard Time

Change end: 26/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 26/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 26/06/2025 00:00

End: 26/06/2025 06:00

Last Update: 25/06/2025 3:03
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Expedited Planned Change Activity - WA

Severity: Expedited

Impacted location: WA

nbn has scheduled an outage to perform work on the Fixed Wireless network. During this activity, you will temporarily be unable to access the network.

Change start: 25/06/2025 02:00 Australian Eastern Standard Time

Change end: 25/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 15 min

Estimated Time 1: 25/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 25/06/2025 02:00

End: 25/06/2025 08:00

Last Update: 24/06/2025 7:07
Emergency Planned Change Activity - DPC1, 6 Roberts Rd, Eastern Creek, NSW 2766

Severity: Emergency

Impacted location: DPC1, 6 Roberts Rd, Eastern Creek, NSW 2766

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 25/06/2025 00:00 Australian Eastern Standard Time

Change end: 25/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 25/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 25/06/2025 00:00

End: 25/06/2025 06:00

Last Update: 24/06/2025 11:11
Normal Planned Change Activity - WA

Severity: Normal

Impacted location: WA

nbn will soon be performing work on the network in your area. During this overnight activity, you will temporarily be unable to connect to the nbn network.

Change start: 24/06/2025 02:00 Australian Eastern Standard Time

Change end: 24/06/2025 08:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 60 min

Estimated Time 1: 24/06/2025 at 02:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Normal

Status: Confirmed

Start: 24/06/2025 02:00

End: 24/06/2025 08:00

Last Update: 21/06/2025 16:16
Emergency Planned Change Activity - Nhulunbuy, NT

Severity: Emergency

Impacted location: Nhulunbuy, NT

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 22/06/2025 15:15 Australian Eastern Standard Time

Change end: 22/06/2025 20:00 Australian Eastern Standard Time

Change duration: 4 hours 45 minutes

Interruption 1: 120 min

Estimated Time 1: 22/06/2025 at 15:15 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 22/06/2025 15:15

End: 22/06/2025 20:00

Last Update: 22/06/2025 5:05
Expedited Planned Change Activity - MERNDA,VIC

Severity: Expedited

Impacted location: MERNDA,VIC

nbn will soon be upgrading network hardware at your premises. For safety reasons, this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Change start: 20/06/2025 08:05 Australian Eastern Standard Time

Change end: 20/06/2025 12:00 Australian Eastern Standard Time

Change duration: 3 hours 55 minutes

Interruption 1: 10 min

Estimated Time 1: 20/06/2025 at 08:05 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 20/06/2025 08:05

End: 20/06/2025 12:00

Last Update: 17/06/2025 22:22
Standard Planned Change Activity - Braidwood, NSW

Severity: Standard

Impacted location: Braidwood, NSW

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Change start: 20/06/2025 08:00 Australian Eastern Standard Time

Change end: 20/06/2025 11:00 Australian Eastern Standard Time

Change duration: 3 hours

Interruption 1: 180 min

Estimated Time 1: 20/06/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Standard

Status: Confirmed

Start: 20/06/2025 08:00

End: 20/06/2025 11:00

Last Update: 17/06/2025 22:22
Expedited Planned Change Activity - NSW

Severity: Expedited

Impacted location: NSW

nbn will shortly be performing work on the Satellite network. You will not be able to access or browse the nbn network during the interruption.

Change start: 16/06/2025 00:00 Australian Eastern Standard Time

Change end: 16/06/2025 06:00 Australian Eastern Standard Time

Change duration: 6 hours

Interruption 1: 30 min

Estimated Time 1: 16/06/2025 at 00:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 16/06/2025 00:00

End: 16/06/2025 06:00

Last Update: 13/06/2025 14:14
Expedited Planned Change Activity - QLD, SA, NT

Severity: Expedited

Impacted location: QLD, SA, NT

nbn has scheduled an outage to enable additional capacity on the network. During the overnight interruption, you will experience a loss of service.

Change start: 14/06/2025 00:30 Australian Eastern Standard Time

Change end: 14/06/2025 06:00 Australian Eastern Standard Time

Change duration: 5 hours 30 minutes

Interruption 1: 45 min

Estimated Time 1: 14/06/2025 at 01:30 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Expedited

Status: Confirmed

Start: 14/06/2025 00:30

End: 14/06/2025 06:00

Last Update: 13/06/2025 3:03
Network

Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.

SHAW 4818 (V028)
MT LOW 4818 (V027)
MT LOUISA 4814 (V046)
KIRWAN 4817 (V047)
DOUGLAS 4814 (V045)

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops.
If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience.

SHAW 4818 (V028)
MT LOW 4818 (V027)
MT LOUISA 4814 (V046)
KIRWAN 4817 (V047)
DOUGLAS 4814 (V045)

Impacted Location:

Start Date: 28/04/2025 07:30:00
End Date: 19/05/2025 16:30:00

Severity: Opticomm wishes to advise there will be a planned outage impacting a small subset of services in Deeragun & Kirwan, QLD . Opticomm will be performing hardware upgrades at the customer premises. Each service will be affected for up to 45 minutes within the upgrade window. Residents that will be impacted have already been notified via letter-drops. If in some cases, the service is still offline post upgrade, please raise a ticket and get in touch with us. We apologize for any inconvenience. SHAW 4818 (V028) MT LOW 4818 (V027) MT LOUISA 4814 (V046) KIRWAN 4817 (V047) DOUGLAS 4814 (V045)

Status: Confirmed

Start: 28/04/2025 07:30:00

End: 19/05/2025 16:30:00

Last Update: 27/04/2025 22:22
Outage Arcadia, Craigieburn, Grandvue, Meridian Central, Coridale, Atherstone, Atherstone C, 2 Lord Sheffield Cct, Campbell Estate, 2 Vaughan Street, Lidcombe, NSW 2141, East Central Tower Whitehorse, Lifestyle Communities St Leonards, The Links, Peppercorn Hill, Melbourne Quarter

• Details:

• Disruption Start Time: 00:00am - 06:00am AEDT , Tuesday Feb 25th, 2025

• Affected Location and Community: SAST, ENPL, SKYR, ARCA, AMAL, MQR1, ECTW, ESNH, LCSL, MRID, PPCH, LIDC, HILN, CGBN, ALRA, ATSN, CRDL, CESS, MOLC, SID2

• Impact of Disruption: Loss of all internet services during the maintenance window

Severity: Outage - High

Impacted Location: Arcadia, Craigieburn, Grandvue, Meridian Central, Coridale, Atherstone, Atherstone C, 2 Lord Sheffield Cct, Campbell Estate, 2 Vaughan Street, Lidcombe, NSW 2141, East Central Tower Whitehorse, Lifestyle Communities St Leonards, The Links, Peppercorn Hill, Melbourne Quarter (ARCA, CGBN, MRID, ATSN, CRDL, ENPL, CESS, LIDC, PPCH, ECTW, LCSL, SAST, MQR1)

Start Date: 24/02/2025 23:00:00
End Date:

Severity: Outage - High

Status: Confirmed

Start: 24/02/2025 23:00:00

End: On going

Last Update: 14/02/2025 3:03
Outage Grand Lakes, Ingenia Lara Lifestyle

Opticomm is aware of a power outage impacting some internet services at GDLK & INLA in VIC. For more information visit https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=3212

Severity: Outage - Low

Impacted Location: Grand Lakes, Ingenia Lara Lifestyle (GDLK, INLA)

Start Date: 16/12/2024 16:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/12/2024 16:00:00

End: On going

Last Update: 16/12/2024 5:05

Network Disruption Westbrook North, Albright

Opticomm is aware of an unplanned network disruption impacting services in ALBR Albright , Westbrook North

Ours teams are aware and are investigating with more information to be provided as soon as possible.
Opticomm is aware of an FTA issue for Truganina, VIC 3029 (ALBR and WTBN) and is investigating the issue. Further updates will be provided accordingly.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Medium

Impacted Location: Westbrook North, Albright (ALBR)

Start Date: 11/08/2025 08:00:00
End Date:

Severity: Network Disruption - Medium

Status: Confirmed

Start: 11/08/2025 08:00:00

End: On going

Last Update: 10/08/2025 22:22
Infrastructure Restoration Wickham, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Wickham, WA (Wickham, WA)

Start Date: 11/08/2025 06:24:47
End Date:

Status: update

Severity:

Status: update

Start: 11/08/2025 06:24:47

End: On going

Last Update: 10/08/2025 21:21
Infrastructure Restoration Caulfield, VIC

nbn estimates the unplanned network outage in your area to be resolved at approximately 11/08/2025 by 11:00

Impacted Location: Caulfield, VIC (Caulfield, VIC)

Start Date: 11/08/2025 03:25:45
End Date:

Status: update

Severity:

Status: update

Start: 11/08/2025 03:25:45

End: On going

Last Update: 10/08/2025 23:23
Infrastructure Restoration DONCASTER, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: DONCASTER, VIC (DONCASTER, VIC)

Start Date: 10/08/2025 06:52:06
End Date:

Status: update

Severity:

Status: update

Start: 10/08/2025 06:52:06

End: On going

Last Update: 10/08/2025 22:22
Emergency Planned Change Activity - Glenden, QLD, 4743

Severity: Emergency

Impacted location: Glenden, QLD, 4743

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Change start: 08/08/2025 15:00 Australian Eastern Standard Time

Change end: 08/08/2025 16:00 Australian Eastern Standard Time

Change duration: 1 hour

Interruption 1: 30 min

Estimated Time 1: 08/08/2025 at 15:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 08/08/2025 15:00

End: 08/08/2025 16:00

Last Update: 08/08/2025 5:05
Network Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SPFD in Springfield Central, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SPFD in Springfield Central, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge (SPFD)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at SPFD in Springfield Central, QLD. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Confirmed

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Infrastructure Restoration DAVIDSON, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: DAVIDSON, NSW (DAVIDSON, NSW)

Start Date: 07/08/2025 15:27:05
End Date:

Status: update

Severity:

Status: update

Start: 07/08/2025 15:27:05

End: On going

Last Update: 08/08/2025 1:01
Infrastructure Restoration MIRANDA, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: MIRANDA, NSW (MIRANDA, NSW)

Start Date: 07/08/2025 14:18:22
End Date:

Status: update

Severity:

Status: update

Start: 07/08/2025 14:18:22

End: On going

Last Update: 08/08/2025 2:02
Network Disruption Lightsview

Opticomm is aware of an unplanned network disruption impacting services in LHPK Lightsview

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 07/08/2025 09:00 ACST

• Affected Location and Community: End users in 19 Hindmarsh Terrace, Lightsview SA (LTVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:30 ACST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 07/08/2025 09:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/08/2025 09:30:00

End: On going

Last Update: 06/08/2025 23:23
Emergency Planned Change Activity - WYNDHAM VALE VIC

Severity: Emergency

Impacted location: WYNDHAM VALE VIC

nbn will shortly be performing urgent work on the network in your area. For safety reasons, this work needs to be conducted during the day. You will experience a temporary interruption during this activity.

Change start: 07/08/2025 08:00 Australian Eastern Standard Time

Change end: 07/08/2025 17:00 Australian Eastern Standard Time

Change duration: 9 hours

Interruption 1: 120 min

Estimated Time 1: 07/08/2025 at 08:00 Australian Eastern Standard Time

Interruption 2: 0 min

Estimated Time 2:

Interruption 3: 0 min

Estimated Time 3:

Interruption 4: 0 min

Estimated Time 4:

Interruption 5: 0 min

Estimated Time 5:

Severity: Emergency

Status: Confirmed

Start: 07/08/2025 08:00

End: 07/08/2025 17:00

Last Update: 06/08/2025 22:22
Infrastructure Restoration ELWOOD, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: ELWOOD, VIC (ELWOOD, VIC)

Start Date: 07/08/2025 01:23:15
End Date:

Status: create

Severity:

Status: create

Start: 07/08/2025 01:23:15

End: On going

Last Update: 06/08/2025 16:16
Infrastructure Restoration DOVER HEIGHTS, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: DOVER HEIGHTS, NSW (DOVER HEIGHTS, NSW)

Start Date: 06/08/2025 10:17:21
End Date:

Status: update

Severity:

Status: update

Start: 06/08/2025 10:17:21

End: On going

Last Update: 08/08/2025 4:04
Infrastructure Restoration Paynesville, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Paynesville, VIC (Paynesville, VIC)

Start Date: 06/08/2025 08:33:57
End Date:

Status: update

Severity:

Status: update

Start: 06/08/2025 08:33:57

End: On going

Last Update: 06/08/2025 1:01
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in ASSH , KCLF , LIGU

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 06/08/2025 03:41

• Affected Location and Community: ASSH , KCLF , LIGU in NSW

• Impact of Disruption: Loss of service

• Next expected update: 06/08/2025 05:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 06/08/2025 03:41:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 06/08/2025 03:41:00

End: On going

Last Update: 05/08/2025 18:18
Infrastructure Restoration Berwick South, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Berwick South, VIC (Berwick South, VIC)

Start Date: 05/08/2025 00:17:18
End Date:

Status: create

Severity:

Status: create

Start: 05/08/2025 00:17:18

End: On going

Last Update: 04/08/2025 14:14
Infrastructure Restoration RINGWOOD, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: RINGWOOD, VIC (RINGWOOD, VIC)

Start Date: 04/08/2025 12:33:27
End Date:

Status: update

Severity:

Status: update

Start: 04/08/2025 12:33:27

End: On going

Last Update: 07/08/2025 3:03
Outage

Opticomm is aware of a power supply failure impacting services in ALAR

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 10:40 am

• Affected Location and Community: Eglinton, WA 6034 (ALAR)

• Impact of Disruption: Loss of service due to power outage.
https://www.westernpower.com.au/outages/?outageId=INCD-1740191-U%281%29#

• Next expected update: 15:00
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 03/08/2025 10:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 03/08/2025 10:40:00

End: On going

Last Update: 03/08/2025 0:00
Unplanned Outage

Opticomm is aware of a power supply failure impacting services in MAHA Mahala

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 04:24

• Affected Location and Community: Forrestdale, WA

• Impact of Disruption: Loss of Internet service due to unplanned power outage from Western Power.
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 03/08/2025 04:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 03/08/2025 04:25:00

End: On going

Last Update: 02/08/2025 18:18
Infrastructure Restoration BALGOWLAH, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: BALGOWLAH, NSW (BALGOWLAH, NSW)

Start Date: 02/08/2025 23:50:27
End Date:

Status: create

Severity:

Status: create

Start: 02/08/2025 23:50:27

End: On going

Last Update: 02/08/2025 14:14
Outage

Opticomm is aware of an unplanned Network Failure upstream of the Opticomm Network impacting services in KIRN , TRIN

Our teams are aware and working closely with to restore impacted services.
• Details:

• Disruption Start Time: 23:00

• Affected Location and Community: Kirwan and Trinity, QLD

• Impact of Disruption: Intermittent loss of Internet services due to known Telstra outage. Further emergency works are required by Telstra post fibre repair in order to resolve this outage. Works are expected to continue through the night until 06:00 AM 03/08.

• Next expected update: 06:00 02/08
We understand the inconvenience this disruption may be causing and appreciate your patience while as we work with our third party provider

Kind Regards,
Opticom NOC

Severity: Outage - Medium

Impacted Location:

Start Date: 02/08/2025 23:00:00
End Date:

Severity: Outage - Medium

Status: Confirmed

Start: 02/08/2025 23:00:00

End: On going

Last Update: 02/08/2025 13:13
Unplanned Outage The Links

Opticomm is aware of a power supply failure impacting services in SAST

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:08

• Affected Location and Community: South West Rocks NSW 2431 (SAST)

• Impact of Disruption: Loss of service due to unplanned power outage. https://www.essentialenergy.com.au/outages-and-faults/power-outages

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Unplanned Outage - Low

Impacted Location: The Links (SAST)

Start Date: 02/08/2025 11:09:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 02/08/2025 11:09:00

End: On going

Last Update: 02/08/2025 1:01
Network Disruption Albert Place

Opticomm is aware of an unplanned network disruption impacting services in ALPL Albert Place

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: ALPL

• Impact of Disruption: No data flow
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Albert Place (ALPL)

Start Date: 01/08/2025 19:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/08/2025 19:20:00

End: On going

Last Update: 01/08/2025 9:09
Infrastructure Restoration BALWYN, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: BALWYN, VIC (BALWYN, VIC)

Start Date: 01/08/2025 16:33:20
End Date:

Status: update

Severity:

Status: update

Start: 01/08/2025 16:33:20

End: On going

Last Update: 07/08/2025 15:15
Network Seaside

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SFBY and STKN in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at SFBY and STKN in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Seaside (SFBY)

Start Date: 01/08/2025 00:00:00
End Date: 01/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at SFBY and STKN in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Confirmed

Start: 01/08/2025 00:00:00

End: 01/08/2025 06:00:00

Last Update: 01/08/2025 3:03
Network Tannum Blue

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Hardware replacement

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 60 minutes

· Affected Location and Community: TMBU, KIRN, BILO, TRIN

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra

· Scope of works: Hardware replacement

· Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST

· Disruption Period: 60 minutes

· Affected Location and Community: TMBU, KIRN, BILO, TRIN

Impacted Location: Tannum Blue (TMBU)

Start Date: 31/07/2025 23:59:00
End Date: 01/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Telstra · Scope of works: Hardware replacement · Maintenance Period: 31/Jul/2025 23:59:00 AEST - 01/Aug/2025 06:00:00 AEST · Disruption Period: 60 minutes · Affected Location and Community: TMBU, KIRN, BILO, TRIN

Status: Confirmed

Start: 31/07/2025 23:59:00

End: 01/08/2025 06:00:00

Last Update: 01/08/2025 7:07
Network

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 30/Jul/2025 23:59:00 AEST - 31/Jul/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRINITY (TRIN)

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier

· Scope of works: Fibre relocation/repair work

· Maintenance Period: 30/Jul/2025 23:59:00 AEST - 31/Jul/2025 06:00:00 AEST

· Disruption Period: 6 hours

· Affected Location and Community: TRINITY (TRIN)

Impacted Location:

Start Date: 30/07/2025 23:59:00
End Date: 31/07/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier · Scope of works: Fibre relocation/repair work · Maintenance Period: 30/Jul/2025 23:59:00 AEST - 31/Jul/2025 06:00:00 AEST · Disruption Period: 6 hours · Affected Location and Community: TRINITY (TRIN)

Status: Confirmed

Start: 30/07/2025 23:59:00

End: 31/07/2025 06:00:00

Last Update: 30/07/2025 14:14
Infrastructure Restoration NORTHCOTE, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: NORTHCOTE, VIC (NORTHCOTE, VIC)

Start Date: 24/07/2025 16:20:42
End Date:

Status: update

Severity:

Status: update

Start: 24/07/2025 16:20:42

End: On going

Last Update: 01/08/2025 7:07
Infrastructure Restoration MOUNT CLAREMONT, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: MOUNT CLAREMONT, WA (MOUNT CLAREMONT, WA)

Start Date: 23/07/2025 11:12:31
End Date:

Status: update

Severity:

Status: update

Start: 23/07/2025 11:12:31

End: On going

Last Update: 07/08/2025 3:03
NBN Network Outage WA.

NBN has advised about a Network Outage

A network fault is currently impacting nbn® services in Derby, WA, affecting approximately 302 services across Fibre to the Node (FTTN) and Enterprise Ethernet (EE) technologies.

The outage began at 02:18 AWST on 19/07/2025. Technicians have identified hardware faults requiring repair or replacement at the affected site. There is no estimated time of restoration yet.

Further updates will be posted once available

Regards
ACTIV8ME NOC

========================

NBN has provided an update on this outage Sat 19/07/2025 7:12 PM

Network services have now been restored. The outage affecting nbn services in the Derby, WA area has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.

All related incidents have been resolved.

Regards
ACTIV8ME NOC

Severity: Offline

Status: Confirmed

Start: 19/07/2025 02:10

End: 19/07/2025 19:00

Last Update: 19/07/2025 9:09
Outage

Opticomm is aware of an FTA issue for REDL - MT COTTON, QLD 4165 and investigating the issue. Further updates will be provided accordingly.

We understand the inconvenience and appreciate your patience while we work through this.

Severity: Outage - Low

Impacted Location:

Start Date: 01/07/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 01/07/2025 07:00:00

End: On going

Last Update: 04/08/2025 22:22
Outage FKP Rochedale (Velocity)

Opticomm is aware of an FTA issue for MGAT - ROCHEDALE, QLD 4123 and investigating the issue. Further updates will be provided accordingly.

We understand the inconvenience and appreciate your patience while we work through this.

Severity: Outage - Low

Impacted Location: FKP Rochedale (Velocity) (MGAT)

Start Date: 01/07/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 01/07/2025 07:00:00

End: On going

Last Update: 28/07/2025 20:20
Network Disruption

Opticomm is aware of a network disruption affecting services in Lake Cathie, NSW 2445 and is investigating the issue. Further updates will be provided as they become available.
We apologise for the inconvenience caused.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 15/04/2025 07:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/04/2025 07:10:00

End: On going

Last Update: 14/04/2025 21:21
Outage Jordan Springs

Opticomm is aware of an unplanned Optus Network Failure upstream of of the Opticomm Network impacting services in JNSP

Our teams are aware and working closely with Optus to restore impacted services.
• Details:

• Disruption Start Time: 03/04/2025 22:10

• Affected Location and Community: Jordan Springs, NSW (JNSP)

• Impact of Disruption: Service degradation, packet loss or slow speeds during peak periods

• Next expected update: 04/04/2025 01:00
We understand the inconvenience this disruption may be causing and appreciate your patience while as we work with {upstream_carrier}

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Jordan Springs (JNSP)

Start Date: 03/04/2025 21:10:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 03/04/2025 21:10:00

End: On going

Last Update: 03/04/2025 11:11
Network Disruption Ropes Crossing

Opticomm is aware of an unplanned network disruption impacting services in ROPE Ropes Crossing

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 03/04/2025 22:10

• Affected Location and Community: Ropes Crossing, NSW (ROPE)

• Impact of Disruption: Total service loss

• Next expected update: 03/04/2025 23:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 03/04/2025 21:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/04/2025 21:10:00

End: On going

Last Update: 03/04/2025 11:11
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in LR60 60Lorimer

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 00:40

• Affected Location and Community: Lorimer 60

• Impact of Disruption: Loss of Internet services.

• Next expected update: 09:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/04/2025 23:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 02/04/2025 23:40:00

End: On going

Last Update: 02/04/2025 13:13
Network Disruption

Opticomm is aware of a network disruption impacting internet services in Skennars Head, NSW 2478 (ASSH/ASST), and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 19/03/2025 14:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 19/03/2025 14:20:00

End: On going

Last Update: 19/03/2025 4:04
Outage The Beach Shack

Opticomm is aware of a power supply failure impacting services in BSHK , ALTL

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 12:11 AEST

• Affected Location and Community: The Beach Shack (BSHK), Altum Living (ALTL)

• Impact of Disruption: Total Service Loss

• Next expected update: 18:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 14/03/2025 11:11:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 14/03/2025 11:11:00

End: On going

Last Update: 14/03/2025 1:01
Network Disruption Brighton

Opticomm is aware of a partial network disruption impacting internet services in Brighton/Butler, WA 6036 (BRTN). We are currently investigating this. Further updates will follow soon.

Severity: Network Disruption - High

Impacted Location: Brighton (BRTN)

Start Date: 13/02/2025 20:00:00
End Date:

Severity: Network Disruption - High

Status: Confirmed

Start: 13/02/2025 20:00:00

End: On going

Last Update: 13/02/2025 10:10
Outage

Opticomm is aware of a power supply failure impacting services in BTHD Oceanside

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 8:00

• Affected Location and Community: BTHD

• Impact of Disruption: All

• Next expected update: 17:00
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 13/02/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 13/02/2025 07:00:00

End: On going

Last Update: 12/02/2025 21:21
Outage

• Details:

• Disruption Start Time: 8:00 am AEST

• Affected Location and Community: Oceanside

• Impact of Disruption: Total Service Loss

• Next expected update: 2:30 PM AEST

Severity: Outage - Low

Impacted Location:

Start Date: 13/02/2025 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 13/02/2025 07:00:00

End: On going

Last Update: 12/02/2025 21:21
Network Disruption Waterford Links

Opticomm is aware of a network disruption impacting internet services in 79 Karoo Road, Rowville, VIC 3178 (LINK) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Waterford Links (LINK)

Start Date: 11/02/2025 22:26:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/02/2025 22:26:00

End: On going

Last Update: 11/02/2025 12:12
Network Disruption Caulfield Stage 1

Opticomm is aware of a network disruption impacting Caulfield, Hawthorn Hills and Bond apartments (CLFL, HWTH and BRWR), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location: Caulfield Stage 1 (CLFL)

Start Date: 10/02/2025 23:15:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 10/02/2025 23:15:00

End: On going

Last Update: 10/02/2025 13:13
Network Disruption Edmondson Park Town Centre

Opticomm is aware of an unplanned network disruption impacting services in EDPK

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 11:55am

• Affected Location and Community: EDPK, EPTC, EDP2

• Impact of Disruption: Total service loss

• Next expected update: 12:30pm
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Edmondson Park Town Centre (EDPK)

Start Date: 10/02/2025 10:55:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 10/02/2025 10:55:00

End: On going

Last Update: 10/02/2025 1:01
Outage

Opticomm is aware of a power supply failure impacting services in ASSH

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 09/02/2025 12:42

• Affected Location and Community: ASSH

• Impact of Disruption: Data

• Next expected update: 16:30
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 09/02/2025 11:42:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/02/2025 11:42:00

End: On going

Last Update: 09/02/2025 2:02
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in SUTN

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 15:00 07/02

• Affected Location and Community: Sutton, NSW (GS03, CPWR)

• Impact of Disruption: Total service loss

• Next expected update: 15:45 07/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 07/02/2025 14:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/02/2025 14:00:00

End: On going

Last Update: 07/02/2025 4:04
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in YANP

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 14:50 07/02

• Affected Location and Community: Yanchep, WA (YANP, V125, V126)

• Impact of Disruption: Total service loss

• Next expected update: 15:30 07/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 07/02/2025 13:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/02/2025 13:50:00

End: On going

Last Update: 07/02/2025 3:03
Network Disruption Zeally Sands, Quay 2

Opticomm is aware of an unplanned network disruption impacting services in QUAY , ZEAL

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: Torquay VIC 3228

• Impact of Disruption: free-to-air channels
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Zeally Sands, Quay 2 (ZEAL, QUAY)

Start Date: 07/02/2025 09:49:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/02/2025 09:49:00

End: On going

Last Update: 06/02/2025 23:23
Outage Ohana Apartments

Opticomm is aware of a power disruption impacting internet services at Batemans Bay NSW (OHAN).
Please follow power company for more information
https://www.essentialenergy.com.au/outages-and-faults/power-outages
No ETR yet

Severity: Outage - Low

Impacted Location: Ohana Apartments (OHAN)

Start Date: 05/02/2025 18:10:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 05/02/2025 18:10:00

End: On going

Last Update: 05/02/2025 8:08
Network Disruption

Opticomm is aware of a network disruption impacting internet services at PALMERSTON (PALN), Bellamack (V083), Johnston Northern Enterprise (V084), Johnston Stage 1E (V085), CASUARINA (CSUF) & Lyons Estate (V025) in NT and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/02/2025 13:45:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/02/2025 13:45:00

End: On going

Last Update: 05/02/2025 3:03
Network Disruption Oaktree Rutherford

Opticomm is aware of a network disruption impacting internet services in Rutherford, Boolaroo, Caerlon, Armidale NSW (ORKF/OKBL/OKMG/ARMI). We are currently investigating the issue. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 05/02/2025 05:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/02/2025 05:00:00

End: On going

Last Update: 04/02/2025 19:19
Unplanned Outage

OptiComm wishes to advise there is currently an unplanned power outage impacting services in Cowes VIC 3922.
Please follow the local power provider website for the latest updates.
https://www.outagetracker.com.au/?incident=INCD-159306-U

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 03/02/2025 05:15:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 03/02/2025 05:15:00

End: On going

Last Update: 02/02/2025 19:19
Network Disruption

Opticomm is aware of a network disruption impacting limited services in Mason Square (MNSQ) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/02/2025 15:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 02/02/2025 15:30:00

End: On going

Last Update: 02/02/2025 6:06
Outage

Opticomm would like to advise of a power outage impacting our services in Cowes VIC, 3922 (LCCW). This outage is from the energy provider. No ETR provided. More information can be found in the energy provider's website https://www.outagetracker.com.au/

Severity: Outage - Low

Impacted Location:

Start Date: 02/02/2025 15:20:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 02/02/2025 15:20:00

End: On going

Last Update: 02/02/2025 5:05
Outage

Opticomm is aware of a power outage impacting internet services at Forest Parkway (LECE), Lake Cathie NSW 2445. ETR 16:00 AM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location:

Start Date: 02/02/2025 07:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 02/02/2025 07:30:00

End: On going

Last Update: 01/02/2025 22:22
Network Disruption Jackson View

Opticomm is aware of an unplanned network disruption impacting services in JKVW

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 9:40 aest

• Affected Location and Community: Drouin, VIC 3818 (JKVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:15 aest
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 01/02/2025 20:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/02/2025 20:40:00

End: On going

Last Update: 01/02/2025 11:11
Network Disruption Jackson View

Opticomm is aware of an unplanned network disruption impacting services in JKVW

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 01/02/2025 19:20

• Affected Location and Community: Drouin, VIC. Community Jackson View (JKVW)

• Impact of Disruption: Internet

• Next expected update: 21:20
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 01/02/2025 18:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/02/2025 18:20:00

End: On going

Last Update: 01/02/2025 8:08
Network Disruption Redstone

Opticomm is aware of an unplanned network disruption impacting services in RDST , EVER

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 6:50pm aest 01/02

• Affected Location and Community: Sunbury VIC (EVER, RDST)

• Impact of Disruption: Total service loss

• Next expected update: 7:30pm aest 01/02
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Redstone (RDST)

Start Date: 01/02/2025 17:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/02/2025 17:50:00

End: On going

Last Update: 01/02/2025 8:08
Outage Arcadia Group Hidden Valley

Opticomm advises of a power outage affecting services in Wallan, VIC 3756 (HIDD), caused by the energy provider. For more information, please visit the energy provider's website.

Severity: Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 01/02/2025 13:48:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 01/02/2025 13:48:00

End: On going

Last Update: 01/02/2025 4:04
Unplanned Outage Eynesbury

OptiComm wish to advise there is currently an unscheduled outage impacting services in this estate. This has been escalated for further investigation. We apologise for impact to end users.

Severity: Unplanned Outage - Low

Impacted Location: Eynesbury (EYNE)

Start Date: 01/02/2025 07:55:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 01/02/2025 07:55:00

End: On going

Last Update: 31/01/2025 21:21
Unplanned Outage Panorama, Edmondson Park Town Centre

OptiComm advises there is an unplanned partial outage impacting some users in this estate. This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Panorama, Edmondson Park Town Centre (GNFD, EDPK)

Start Date: 28/01/2025 17:31:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 28/01/2025 17:31:00

End: On going

Last Update: 28/01/2025 7:07
Outage

Opticomm would like to advise of a power outage impacting our services partially in this estate. This outage is from the energy provider. More information can be found in the energy provider's website: https://app.slack.com/client/E06TP61MQ8N/C075SUEKBAT

Severity: Outage - Low

Impacted Location:

Start Date: 28/01/2025 17:06:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 28/01/2025 17:06:00

End: On going

Last Update: 28/01/2025 7:07
Outage

Opticomm is aware of a power supply failure impacting services in PROV

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 17:40

• Affected Location and Community: Braddon, ACT 2612 (PROV)

• Impact of Disruption: All services

This outage is from the energy provider. ETR has been provided as 9:23 PM local time. More information can be found in the energy provider's website below: https://www.evoenergy.com.au/Outages#O
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 27/01/2025 16:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 27/01/2025 16:40:00

End: On going

Last Update: 27/01/2025 7:07
Network Disruption Jackson View

Opticomm is aware of a network disruption impacting internet services in this estate and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Jackson View (JKVW)

Start Date: 27/01/2025 16:36:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 27/01/2025 16:36:00

End: On going

Last Update: 27/01/2025 6:06
Outage The Beach Shack

Opticomm wishes to advise of intermittent dropouts impacting end users in the Scarborough, WA 6019 (BSHK) Estate. We are currently investigating this. Further details will follow soon.

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 25/01/2025 02:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 25/01/2025 02:00:00

End: On going

Last Update: 24/01/2025 18:18
Unplanned Outage Brentwood Forest

OptiComm wishes to advise there is currently an unplanned power outage impacting services in Brentwood Forest, Bellbird Park QLD 4300
Please follow the Energex website for the latest updates. ETR 9 pm

Severity: Unplanned Outage - Low

Impacted Location: Brentwood Forest (BWFT)

Start Date: 24/01/2025 18:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 24/01/2025 18:25:00

End: On going

Last Update: 24/01/2025 8:08
Outage

Opticomm would like to advise of a power outage impacting our services in Calamvale, QLD, 4116 (MNSV/ MSRS). This outage is from the energy provider. More information can be found in the energy provider's website https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 24/01/2025 17:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 24/01/2025 17:30:00

End: On going

Last Update: 24/01/2025 7:07
Network Disruption Berwick Waters, College Green, Water Edge

Opticomm is aware of a network disruption currently impacting some internet services in Berwick Waters, VIC(BKWS)and is actively investigating the issue. Further updates will be provided shortly.

We apologise for any inconvenience caused to end-users.

Severity: Network Disruption - Low

Impacted Location: Berwick Waters, College Green, Water Edge (BKWS)

Start Date: 20/01/2025 21:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 20/01/2025 21:50:00

End: On going

Last Update: 20/01/2025 11:11
Network Disruption Cambria

Opticomm is aware of an unplanned network disruption impacting services in MDRU Cambria

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 12:20

• Affected Location and Community: Mount Druitt, NSW

• Impact of Disruption: Loss of Internet services.

• Next expected update: 14:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Cambria (MDRU)

Start Date: 19/01/2025 11:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 19/01/2025 11:20:00

End: On going

Last Update: 19/01/2025 1:01
Outage Gemlife Pacific Paradise

• Details: https://www.energex.com.au/outages/outage-finder/outage-finder-map/

• Disruption Start Time: 06 AM

• Affected Location and Community: Pacific Paradise QLD

• Impact of Disruption: intermittent dropouts

• Next expected update: 7:30 AM

Severity: Outage - Low

Impacted Location: Gemlife Pacific Paradise (PCPE)

Start Date: 19/01/2025 05:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 19/01/2025 05:00:00

End: On going

Last Update: 18/01/2025 19:19
Unplanned Outage Silkari MDU

Opticomm is aware of an unplanned outage impacting some internet services at Banksmeadow, NSW 2019 (SILK) and is currently investigating.

Severity: Unplanned Outage - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 18/01/2025 23:15:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 18/01/2025 23:15:00

End: On going

Last Update: 18/01/2025 13:13
Outage Brighton, Brighton - Ridgewood, Brighton FTTP, Butler FTTP, Jindee

OptiComm advises there is a FTA outage impacting users in Butler, WA 6036

Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: Brighton, Brighton - Ridgewood, Brighton FTTP, Butler FTTP, Jindee (BRTN)

Start Date: 16/01/2025 17:12:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/01/2025 17:12:00

End: On going

Last Update: 19/01/2025 22:22
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in PKSD

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 16:00

• Affected Location and Community: Lucas, VIC

• Impact of Disruption: Loss of Internet services.

• Next expected update: 17:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Medium

Impacted Location:

Start Date: 16/01/2025 15:00:00
End Date:

Severity: Network Disruption - Medium

Status: Confirmed

Start: 16/01/2025 15:00:00

End: On going

Last Update: 16/01/2025 5:05
Outage

Opticomm is aware of a power supply failure impacting services in STKN

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 15/01/2025 21:13:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 21:13:00

End: On going

Last Update: 15/01/2025 11:11
Outage Seaside

Opticomm is aware of a power supply failure impacting services in SFBY

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Seaside (SFBY)

Start Date: 15/01/2025 21:02:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 21:02:00

End: On going

Last Update: 15/01/2025 11:11
Outage Oran Park, Ascot Grove, Chesalon Living

Opticomm is aware of a power supply failure impacting services in ORPK

For more information please visit the local power supplies website
• Details:

• Disruption Start Time:

• Affected Location and Community:

• Impact of Disruption:

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Oran Park, Ascot Grove, Chesalon Living (ORPK)

Start Date: 15/01/2025 20:54:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 20:54:00

End: On going

Last Update: 15/01/2025 10:10
Outage

Opticomm is aware of a power supply failure impacting services in NATU

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 20:40

• Affected Location and Community: Macquarie Park (NATU)

• Impact of Disruption: Loss of services

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 15/01/2025 19:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 19:40:00

End: On going

Last Update: 15/01/2025 10:10
Outage The Hermitage

Opticomm is aware of a power supply failure impacting services in HMTG

For more information please visit the local power supplies website

Severity: Outage - Low

Impacted Location: The Hermitage (HMTG)

Start Date: 15/01/2025 19:16:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 19:16:00

End: On going

Last Update: 15/01/2025 12:12
Outage Bottlebrush

Opticomm is aware of a power supply failure impacting services in WTLE

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 20:10

• Affected Location and Community: Schofields (WTLE)

• Impact of Disruption: all service

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Bottlebrush (WTLE)

Start Date: 15/01/2025 19:10:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/01/2025 19:10:00

End: On going

Last Update: 15/01/2025 10:10
Outage Modeina, MODEINA

We would like to inform you that our network is currently experiencing a partial outage at Burnside, VIC 3023 (MODE). This issue is affecting some services. we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location: Modeina, MODEINA (MODE)

Start Date: 14/01/2025 09:51:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 14/01/2025 09:51:00

End: On going

Last Update: 14/01/2025 1:01
Network Disruption Ropes Crossing

Opticomm is aware of a network disruption impacting internet services in Ropes Crossing NSW 2760 (ROPE) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 09/01/2025 09:32:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 09/01/2025 09:32:00

End: On going

Last Update: 08/01/2025 23:23
Network Disruption Element 7

Opticomm is aware of an unplanned network disruption impacting services in NHPT , ELE7 , TN57 , MARC , WSSL

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 22:50

• Affected Location and Community: Warren Street, Element 7, The Marc, Ten57 and Newhampton, QLD.

• Impact of Disruption: Loss of Internet service

• Next expected update: 23:59
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Element 7 (ELE7)

Start Date: 08/01/2025 21:49:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/01/2025 21:49:00

End: On going

Last Update: 08/01/2025 11:11
Outage Highfields

Opticomm would like to advise of a power outage impacting our services in Highfields, QLD 4352 (HHFS). This outage is from the energy provider. No ETR provided. More information can be found in the energy provider's website https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Highfields (HHFS)

Start Date: 08/01/2025 09:06:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 08/01/2025 09:06:00

End: On going

Last Update: 07/01/2025 23:23
Outage

Opticomm is aware of a power supply failure impacting services in ANDC , RMGT

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:50 PM

• Affected Location and Community: Carlton and Kogarah in NSW (RMGT & ANDC)

• Impact of Disruption: Internet

• Next expected update: 07/01/2025 02:00 as per published on the website of the provider: https://www.ausgrid.com.au/Outages/Current-Outages
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 06/01/2025 22:50:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 06/01/2025 22:50:00

End: On going

Last Update: 06/01/2025 13:13
Unplanned Outage Oran Park, Ascot Grove, Chesalon Living

Opticomm would like to advise of an unplanned power outage impacting our services partially in Oran Park NSW, Australia (ORPK). This outage is from the energy provider. More information can be found in the energy provider's website https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Unplanned Outage - Critical

Impacted Location: Oran Park, Ascot Grove, Chesalon Living (ORPK)

Start Date: 06/01/2025 14:05:00
End Date:

Severity: Unplanned Outage - Critical

Status: Confirmed

Start: 06/01/2025 14:05:00

End: On going

Last Update: 06/01/2025 5:05
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in SKYR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 01:24

• Affected Location and Community: Sky Residences, NSW

• Impact of Disruption: Partial loss of Internet services.

• Next expected update: 04:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 04/01/2025 00:24:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 04/01/2025 00:24:00

End: On going

Last Update: 03/01/2025 14:14
Unplanned Outage Ecco Ripley, Ripley Valley

Opticomm wishes to advise of unplanned outage impacting end users in Ripley, QLD, 4306 (RPLY). We are currently investigating this. Further details will follow soon.

Severity: Unplanned Outage - Low

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 03/01/2025 10:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 03/01/2025 10:00:00

End: On going

Last Update: 03/01/2025 0:00
Outage Smithfield Village (Velocity)

Opticomm would like to advise of a power outage impacting our services in SMITHFIELD, QLD 4878 (TRIN). The outage is from the energy provider. No ETR has been provided at the moment. More information can be found in the energy provider's website below:
https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 03/01/2025 05:54:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 03/01/2025 05:54:00

End: On going

Last Update: 02/01/2025 20:20
Unplanned Outage Top Garden II

OptiComm advises there is currently an unplanned outage impacting the following areas:
- Belle Vue Apartments, NSW
- Illawara Road, NSW
- Top Garden, NSW

This is under investigation.

Severity: Unplanned Outage - Medium

Impacted Location: Top Garden II (TPG2)

Start Date: 30/12/2024 22:33:00
End Date:

Severity: Unplanned Outage - Medium

Status: Confirmed

Start: 30/12/2024 22:33:00

End: On going

Last Update: 30/12/2024 12:12
Network Disruption Lightsview

Opticomm is aware of a partial network disruption impacting internet services at Lightsview (LHPK) in SA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 30/12/2024 15:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 30/12/2024 15:50:00

End: On going

Last Update: 30/12/2024 7:07
Network Disruption Smithfield Village (Velocity)

Opticomm is aware of a network disruption impacting internet services at Trinity (TRIN), Smithfield Village ((V114), Bluewater (BLWT), Canopy's Edge (V116) & Ocean's Edge (V117) in QLD and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 30/12/2024 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 30/12/2024 00:00:00

End: On going

Last Update: 29/12/2024 14:14
Unplanned Outage

Opticomm advises of an unplanned outage impacting Free to Air TV services for some of our customers in Lakelands, WA 6180 and Madora Bay, WA 6210 (LKLH, LKLD, MDRB, MDRH). We are currently investigating this. Further details will follow soon.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 29/12/2024 23:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 29/12/2024 23:00:00

End: On going

Last Update: 29/12/2024 21:21
Outage

Opticomm would like to advise of a power outage impacting some of our services in Lakeland, WA 6180 (LKLD). This outage is from the energy provider. More information can be found in the energy provider's website https://www.westernpower.com.au/outages/?_sqt=Power+outages#

Severity: Outage - Low

Impacted Location:

Start Date: 29/12/2024 16:40:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 29/12/2024 16:40:00

End: On going

Last Update: 29/12/2024 7:07
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in PLAC , JCNT , LYOS , RMSY

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 27/12/2024 17:50

• Affected Location and Community: PLAC, JCNT, LYOS, RMSY

• Impact of Disruption: Total service loss for listed Communities

• Next expected update: 18:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 27/12/2024 16:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 27/12/2024 16:50:00

End: On going

Last Update: 27/12/2024 7:07
Outage Modeina, MODEINA

Opticomm would like to advise of a power outage impacting our services in Burnside, VIC 3023 (MODE). This outage is from the energy provider. More information can be found in the energy provider's website https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/?postcode=Burnside%2C+VIC+3023

Severity: Outage - Low

Impacted Location: Modeina, MODEINA (MODE)

Start Date: 27/12/2024 16:19:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 27/12/2024 16:19:00

End: On going

Last Update: 27/12/2024 6:06
Outage

Opticomm is aware of a power supply failure impacting services in ANDC , RMGT , KOCN , STKO , SCBE

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 27/12/2024 15:30

• Affected Location and Community: ANDC, RMGT, KOCN, STKO & SCBE

• Impact of Disruption: Total service loss due to power outage

• Next expected update: Responsible power supplier has advised an ETA for resolution of 17:30 this afternoon
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 27/12/2024 14:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 27/12/2024 14:30:00

End: On going

Last Update: 27/12/2024 4:04
Outage South Brisbane ESA Brownfield (Velocity)

Opticomm is aware of a power supply failure impacting services in WOBB South Brisbane ESA Brownfield (Velocity)

For more information please visit the local power supplies website
• Details: Impacting customers partially in this estate

• Disruption Start Time: 9 PM

• Affected Location and Community: WOBB (V120) West end, 4101.

• Impact of Disruption: Partial

• Next expected update: 10:30
https://www.energex.com.au/outages/outage-finder/emergency-outages-text-view/?suburb=WEST%20END
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: South Brisbane ESA Brownfield (Velocity) (WOBB)

Start Date: 24/12/2024 19:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 24/12/2024 19:00:00

End: On going

Last Update: 24/12/2024 10:10
Outage Arcadia, Grandvue

Opticomm is aware of an unplanned Free to Air TV outage affecting some customers in Officer, VIC, 3809 (ARCA). We are currently investigating this issue. No ETR is currently available. Further updates will be provided shortly.

Severity: Outage - Low

Impacted Location: Arcadia, Grandvue (ARCA)

Start Date: 22/12/2024 23:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 22/12/2024 23:00:00

End: On going

Last Update: 22/12/2024 21:21
Outage Harpley

We would like to inform you that our network is currently experiencing a partial outage in Werribee, VIC 3030 (HARP). we are still investigating.
We apologize for any inconvenience this may cause.

Severity: Outage - Low

Impacted Location: Harpley (HARP)

Start Date: 22/12/2024 16:53:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 22/12/2024 16:53:00

End: On going

Last Update: 22/12/2024 7:07
Outage Brighton

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Brighton (BRTN)

Start Date: 17/12/2024 23:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 17/12/2024 23:00:00

End: On going

Last Update: 18/12/2024 1:01
Unplanned Outage Silkari MDU

Opticomm is aware of an unplanned power outage impacting some internet services at Banksmeadow, NSW 2019 (SILK) and is currently investigating. For more information, please visit https://www.ausgrid.com.au/Outages/Current-Outages

Severity: Unplanned Outage - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 17/12/2024 17:21:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 17/12/2024 17:21:00

End: On going

Last Update: 17/12/2024 7:07
Unplanned Outage Elliot Springs

Opticomm is aware of an unplanned power outage impacting some internet services at Elliot Springs, QLD 4816 (ELSP) and is currently investigating. For more information, please visit https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Unplanned Outage - Low

Impacted Location: Elliot Springs (ELSP)

Start Date: 17/12/2024 17:06:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 17/12/2024 17:06:00

End: On going

Last Update: 17/12/2024 7:07
Outage Lightsview

Opticomm is aware of a power supply failure impacting services in LHPK Lightsview

For more information please visit the local power supplies website
• Details: More details can be found on the SAPON website: https://outage.apps.sapowernetworks.com.au/Outages/OutageSearch?suburb=Lightsview&postcode=5085

• Disruption Start Time: 5:56 AM (ACDT)

• Affected Location and Community: Northgate 5085 (LTVW)

• Impact of Disruption: Partial services impacted

• Next expected update: 8:15 Am (ACDT)
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Lightsview (LHPK)

Start Date: 17/12/2024 05:26:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 17/12/2024 05:26:00

End: On going

Last Update: 16/12/2024 20:20
Network Disruption Greenvale Gardens, Grange

Opticomm is aware of a network disruption impacting internet services in Greenvale (GVGD), VIC 3059 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Greenvale Gardens, Grange (GVGD)

Start Date: 16/12/2024 17:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 16/12/2024 17:40:00

End: On going

Last Update: 16/12/2024 8:08
Outage

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate POINT COOK, VIC 3030 (LTVN). This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 16/12/2024 05:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/12/2024 05:00:00

End: On going

Last Update: 16/12/2024 0:00
Unplanned Outage

OptiComm advises there is an unplanned outage impacting East Brunswick, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 16/12/2024 01:41:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 16/12/2024 01:41:00

End: On going

Last Update: 15/12/2024 15:15
Network Disruption Aurora, St. Claire

Opticomm is aware of a network disruption impacting Wollert,3750 (Aura), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location: Aurora, St. Claire (AURA)

Start Date: 15/12/2024 14:45:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/12/2024 14:45:00

End: On going

Last Update: 15/12/2024 4:04
Network Disruption Curlewis Park, Baywater, Bellaview

Opticomm is aware of a network disruption impacting Curlewis Park (CLPK), 3222, VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users

Severity: Network Disruption - Low

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 15/12/2024 14:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/12/2024 14:30:00

End: On going

Last Update: 15/12/2024 5:05
Network Disruption

Opticomm is aware of a network disruption impacting Caulfield, Hawthorn Hills and Bond apartments (CLFL, HWTH and BRWR), VIC and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 15/12/2024 14:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 15/12/2024 14:30:00

End: On going

Last Update: 15/12/2024 4:04
Unplanned Outage Curlewis Park, Baywater, Bellaview

OptiComm advises there is an unplanned partial outage affecting some users in Curlewis Park, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Curlewis Park, Baywater, Bellaview (CLPK)

Start Date: 12/12/2024 13:28:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 12/12/2024 13:28:00

End: On going

Last Update: 12/12/2024 3:03
Network Disruption Ecco Ripley, Ripley Valley

Opticomm is aware of a network disruption impacting services in Ripley, QLD 4306 and is currently investigating. Further updates will be provided shortly.

We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ecco Ripley, Ripley Valley (RPLY)

Start Date: 11/12/2024 23:22:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/12/2024 23:22:00

End: On going

Last Update: 12/12/2024 13:13
Outage The Beach Shack

Opticomm would like to advise of a power outage impacting our services in Scarborough, WA 6109 (BSHK and ALTL). This outage is from the energy provider. More information can be found in the energy provider's website https://www.westernpower.com.au/outages/#

Severity: Outage - Low

Impacted Location: The Beach Shack (BSHK)

Start Date: 11/12/2024 20:05:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 11/12/2024 20:05:00

End: On going

Last Update: 11/12/2024 10:10
Network Disruption Arkenstone

Opticomm is aware of a network disruption impacting internet services at Arkenstone (ARKS) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Arkenstone (LFTS)

Start Date: 11/12/2024 06:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/12/2024 06:30:00

End: On going

Last Update: 10/12/2024 21:21
Unplanned Outage Clarence Apartments

OptiComm advises there is an unplanned outage impacting services listed at IQ, and Clarence Apartments, NSW (CLBD, CLAP).
This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Clarence Apartments (CLAP)

Start Date: 10/12/2024 20:46:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 10/12/2024 20:46:00

End: On going

Last Update: 10/12/2024 10:10
Unplanned Outage Springfield Rise

Opticomm advises of an unplanned outage affecting our customers at Springfield Rise (QLD). This is currently under investigation. We will provide further updates shortly.

Severity: Unplanned Outage - Low

Impacted Location: Springfield Rise (SPRS)

Start Date: 10/12/2024 04:31:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 10/12/2024 04:31:00

End: On going

Last Update: 09/12/2024 18:18
Unplanned Outage

Opticomm advises of an unplanned outage affecting our customers at HURSTVILLE, NSW, 2220 (BEHU). This is currently under investigation. We will provide further updates shortly.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/12/2024 13:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 09/12/2024 13:00:00

End: On going

Last Update: 09/12/2024 3:03
Outage Fernbrooke, Brentwood Forest, Tea Trees, Central Walk, The Sanctuary

OptiComm wishes to advise some customers may be experiencing TV signal issues for the following estates.

SPFD, The Sanctuary OPC Springfield Lakes QLD
CTWK, Central Walk OPC Springfield Lakes QLD
LENT, Lakes Entrance OPC Springfield Lakes QLD
TTRE, Tea Trees OPC Springfield Lakes QLD
FRBK, Fernbrooke OPC Redbank Plains QLD
BWFT, Brentwood Forest OPC Bellbird Park QLD

This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Fernbrooke, Brentwood Forest, Tea Trees, Central Walk, The Sanctuary (FRBK, BWFT, SPFD)

Start Date: 09/12/2024 10:09:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/12/2024 10:09:00

End: On going

Last Update: 09/12/2024 0:00
Network Disruption Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge, Aspect

Opticomm is aware of a partial network disruption impacting internet services and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Tea Trees, Central Walk, The Sanctuary, Wildflower Ridge, Aspect (SPFD)

Start Date: 08/12/2024 17:17:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/12/2024 17:17:00

End: On going

Last Update: 08/12/2024 7:07
Outage Smithfield Village (Velocity)

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 05/12/2024 10:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 05/12/2024 10:00:00

End: On going

Last Update: 05/12/2024 2:02
Network Disruption Curlewis Park

Opticomm is aware of a network disruption impacting services in Curlewis, VIC 3222 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Curlewis Park (CLPK)

Start Date: 05/12/2024 01:22:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/12/2024 01:22:00

End: On going

Last Update: 04/12/2024 15:15
Unplanned Outage Smithfield Village (Velocity)

OptiComm advises there is an unplanned outage impacting only 10 services listed at TRINITY(Velocity), QLD (TRIN).
This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 01/12/2024 08:35:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 01/12/2024 08:35:00

End: On going

Last Update: 30/11/2024 22:22
Network Disruption

Opticomm is aware of a network disruption impacting services in Beverley Park, NSW 2217 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 29/11/2024 20:12:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 29/11/2024 20:12:00

End: On going

Last Update: 29/11/2024 11:11
Unplanned Outage Ohana Apartments

OptiComm advises there is an unplanned outage impacting Ohana Apartments, NSW.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Ohana Apartments (OHAN)

Start Date: 28/11/2024 15:34:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 28/11/2024 15:34:00

End: On going

Last Update: 28/11/2024 5:05
Network Disruption Ropes Crossing

Opticomm is aware of a network disruption impacting services in Ropes Crossing, NSW 2760 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ropes Crossing (ROPE)

Start Date: 28/11/2024 09:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 28/11/2024 09:40:00

End: On going

Last Update: 28/11/2024 11:11
Outage Gregory Hills

Opticomm is aware of a power outage impacting some internet services at Oran Park (ORPK) and Gregory Hills (GYHL) . Please visit https://www.endeavourenergy.com.au/outages/current-power-outages for more information

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 26/11/2024 15:29:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 26/11/2024 15:29:00

End: On going

Last Update: 26/11/2024 5:05
Outage

Opticomm is aware of a power outage impacting internet services at Castle Hill, NSW 2154(SKAP). For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location:

Start Date: 25/11/2024 23:15:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 25/11/2024 23:15:00

End: On going

Last Update: 25/11/2024 13:13
Outage Aurora, Aspire, Amber, Rathdowne, Stonybrook, Encore, St. Claire, Westwood, Aspire West

Due to multiple fibre optic cable cuts in our upstream carriers network, customers will experience increased latency and packet loss during peak periods. Our backhaul carrier is currently working on repairs, however, there is no ETA. We apologise for any inconvenience.

Severity: Outage - Low

Impacted Location: Aurora, Aspire, Amber, Rathdowne, Stonybrook, Encore, St. Claire, Westwood, Aspire West (AURA, ASPR, RATH)

Start Date: 25/11/2024 16:30:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 25/11/2024 16:30:00

End: On going

Last Update: 25/11/2024 6:06
Network Disruption Mayfield, Pavilion

Opticomm is aware of an unplanned network disruption impacting services in Clyde and Cranbourne East (PVLN / MYFD).
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Severity: Network Disruption - High

Impacted Location: Mayfield, Pavilion (MYFD, PVLN)

Start Date: 25/11/2024 08:30:00
End Date:

Severity: Network Disruption - High

Status: Confirmed

Start: 25/11/2024 08:30:00

End: On going

Last Update: 24/11/2024 22:22
Unplanned Outage Lightsview, Lochiel Park

OptiComm advises there is an unplanned outage impacting Lochiel Park, SA.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Lightsview, Lochiel Park (LHPK)

Start Date: 23/11/2024 13:28:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 23/11/2024 13:28:00

End: On going

Last Update: 23/11/2024 3:03
Unplanned Outage

OptiComm advises there is an unplanned outage impacting all services in the Avant community, Melbourne. This is escalated and under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 22/11/2024 17:32:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 22/11/2024 17:32:00

End: On going

Last Update: 22/11/2024 7:07
Network Disruption Arcadia, Grandvue

Opticomm is aware of a network disruption impacting internet services at Arcadia (ARCA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Arcadia, Grandvue (ARCA)

Start Date: 21/11/2024 12:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 21/11/2024 12:00:00

End: On going

Last Update: 21/11/2024 2:02
Unplanned Outage Ingenia Lara Lifestyle

OptiComm advises there is an unplanned outage impacting services listed at Lara, VIC 3212 ( INLA).

Its under investigation and will provide update accordingly.

We apologise for the inconvenience it may cause.

Severity: Unplanned Outage - Low

Impacted Location: Ingenia Lara Lifestyle (INLA)

Start Date: 20/11/2024 20:36:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 20/11/2024 20:36:00

End: On going

Last Update: 20/11/2024 10:10
Network Disruption Ingenia Hervey Bay

Opticomm is aware of a network disruption impacting internet services on Hervey Bay QLD (HVBY). Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Ingenia Hervey Bay (HVBY)

Start Date: 18/11/2024 18:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 18/11/2024 18:40:00

End: On going

Last Update: 18/11/2024 8:08
Outage Oran Park, Chesalon Living

Opticomm advises of a potential outage affecting Free to Air TV services for some residents at Oran Park, NSW (ORPK). Our engineers are currently investigating this and further details will soon follow. We apologise for any inconvenience this may have caused.

Severity: Outage - Low

Impacted Location: Oran Park, Chesalon Living (ORPK)

Start Date: 18/11/2024 06:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 18/11/2024 06:00:00

End: On going

Last Update: 18/11/2024 1:01
Unplanned Outage Jordan Springs

OptiComm wishes to advise there is currently an unscheduled outage impacting services in JNSP - Jordan Springs NSW 2747.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Jordan Springs (JNSP)

Start Date: 17/11/2024 18:20:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 17/11/2024 18:20:00

End: On going

Last Update: 17/11/2024 9:09
Network Disruption Glenside

Opticomm is aware of a network disruption impacting internet services at Glenside (GLEN) in SA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Glenside (GLEN)

Start Date: 14/11/2024 22:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 14/11/2024 22:50:00

End: On going

Last Update: 14/11/2024 13:13
Unplanned Outage

OptiComm advises there is an unplanned outage impacting CASUARINA, NT.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location:

Start Date: 14/11/2024 17:02:00
End Date:

Severity: Unplanned Outage - High

Status: Confirmed

Start: 14/11/2024 17:02:00

End: On going

Last Update: 14/11/2024 7:07
Outage South City Square

OptiComm would like to inform you of a power outage affecting 96 services in Woolloongabba, QLD 4102 (SCSQ). This outage is due to an issue from the energy provider. For more details, please visit the energy provider's website: https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: South City Square (SCSQ)

Start Date: 14/11/2024 03:15:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 14/11/2024 03:15:00

End: On going

Last Update: 13/11/2024 17:17
Network Disruption Silkari MDU

Opticomm is aware of a network disruption impacting some internet services at Banksmeadow, NSW, 2019 (SILK) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Silkari MDU (SILK)

Start Date: 13/11/2024 07:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 13/11/2024 07:30:00

End: On going

Last Update: 12/11/2024 21:21
Outage Lochiel Park

Opticomm is aware of a power outage disrupting some internet services at Lochiel Park (LHPK) in SA and is currently investigating. For more information visit https://outage.apps.sapowernetworks.com.au/Outages/OutageSearch?suburb=Campbelltown&postcode=5074

Severity: Outage - Low

Impacted Location: Lochiel Park (LHPK)

Start Date: 12/11/2024 07:05:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 12/11/2024 07:05:00

End: On going

Last Update: 11/11/2024 22:22
Network Disruption

Opticomm wishes to advise of an unplanned network disruption impacting end users in Shellharbour NSW, 2529 (BNSN, ELSH)

We are currently investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location:

Start Date: 11/11/2024 11:45:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/11/2024 11:45:00

End: On going

Last Update: 11/11/2024 2:02
Outage

Opticomm would like to advise of a power outage impacting our services in Kiara (KIAR) and 82W (82WA), ACT 2604. This outage is from the energy provider. More information can be found in the energy provider's website
https://www.evoenergy.com.au/Outages

Severity: Outage - Low

Impacted Location:

Start Date: 09/11/2024 01:25:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/11/2024 01:25:00

End: On going

Last Update: 08/11/2024 15:15
Network Disruption Trinity

Opticomm is aware of a network disruption impacting internet services at Trinity (AKMS) in WA and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Trinity (AKMS)

Start Date: 08/11/2024 14:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/11/2024 14:00:00

End: On going

Last Update: 08/11/2024 7:07
Outage The Peninsula

OptiComm advises there is a FTA outage impacting users in Springfield Lakes, QLD 4300.
Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: The Peninsula (SPLE)

Start Date: 08/11/2024 07:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 08/11/2024 07:00:00

End: On going

Last Update: 07/11/2024 23:23
Network Disruption Orion

Opticomm is aware of a network disruption impacting Orion (ORON), QLD and is currently investigating. Further updates will be provided shortly. We apologise for impact to End-users

Severity: Network Disruption - Low

Impacted Location: Orion (ORON)

Start Date: 07/11/2024 22:15:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/11/2024 22:15:00

End: On going

Last Update: 07/11/2024 12:12
Network Disruption Oran Park, Yarrabilba, Atherstone, North Harbour, Jordan Springs, Trinity, Springfield Rise, Mandalay, Gregory Hills, Armstrong Creek, Somerfield, Harpley, Calderwood Valley, The Hermitage, Fernbrooke, Waratah, Aurora, Brighton, Thornhill Park, Brentwood Forest, Spires, Ecco Ripley, Modeina, Meridian, Arcadia, Tulliallan, Mayfield, Greenvale Gardens, Alkimos Beach, Curlewis Park, Aspire, Westbrook, Lightsview, Blakes Crossing, Seaside, Valley Park, Amber, Waterford County, Pavilion, Delaray, Alamanda, St. Germain, Casiana Grove, Botanical, Stoneleigh, Berwick Waters, Clydevale, Baywater, Zeally Sands, Trillium, Tea Trees, Ashbury, Gen Fyansford, Elliot Springs, The Pines, The Surrounds, Waterford Melton, Westbrook North, Brookhaven, ParkBridge, Evergreen Waters, Quay 2, Ropes Crossing, Central Park, Pasadena, Waterside, Chambers Pines, The Peninsula, Sanctuary, Central Walk, Marriott Waters, Exford Waters, Life, Lara Central, Grand Lakes, Woodlands, Victoria Harbour, Bellaview, Tannum Blue, Jackson View, Callaway Park, Craigieburn, Maplewood, Kinbrook, Arramont, Verdant Hill, Aquarevo, Warralily Central, Warralily Grange, University Hill, Lara Views, College Green, Albright, Kaduna Park, Canopy, Rathdowne, The Sanctuary, Ripley Valley, Grandvue, Chancellor, Mt. Atkinson, Alira, The Moorings, Avondale Heights, Springwood, YarraBend, Notting Hill Apart, 333 Burwood, Stonybrook, The Hermitage (SEKI), Evergreen Links, Panorama, Sanctuary Cove, The Orchard, Plummer Street, Gladeville, Sunbury Fields, Jindalee Beachside, Gemstone Rise, Sequana, Meridian Central, Water Edge, Upper West Side, Encore, Brookwater, Eden, Grange, Alkimos Vista, True North, West, Highfields, Silkari MDU, Ascot Grove, The Summit, River Walk, South Brisbane ESA Brownfield (Velocity), Canterbury Lakes, Lighthouse, Hamilton Harbour, West Franklin Apartments, St. Claire, 387-397 Macquarie Street, Greenlea, Brighton - Ridgewood, Movida, Kingston Park, Kallangur, Weemala at the Lake, Warralily Batten Road, Studio Nine, Hercules Northshore, Glenside, Gemlife Woodend, Platform, Darling Square North East Plot, Toorak Park, Albert Place, Westwood, Gregory Hills 15A, Jade, Donnybrae, Balmoral Quay, Princeton Rise, Aspire West, East Side Quarter, Hamilton Reach, Ellarook, Golden Grove, Burwood Brickworks, Brighton FTTP, East Village, Wandana, Iskia, South City Square, Gemlife Bribie Island, 675 Berwick-Cranbourne Road, Oxford Central, Eynesbury, Fairview, Ridgeview, Bottlebrush, Mambourin, Yarra One, Parq on Flinders, Banksia Grove Carramar, Redstone, Bethania, Teneriffe, Arcadia Group Hidden Valley, Highland Views, Williams Walk, Ohana Apartments, Edenbrooke Villas, Upper West Side - Tower 3, Minta Farm, Queens Place, York and George, Coridale, Butler FTTP, Wildflower Ridge, Seanna Residences, Grand Central Shopping Centre, Eastland Shopping Centre, The Heights, DUO, Lochiel Park, Summit Business Park, The Grace Stage 1, Banksia Grove, Shorehaven, 2 Lord Sheffield Cct, The Verge, Oaktree Rutherford, The Griffin, Paros, St Moritz, Darling Square South East Plot, Clarence Apartments, FKP Rochedale (Velocity), Campbell Estate, East Central Tower Whitehorse, Caulfield Stage 2, Cascades on Clyde (Velocity), Edgewater, Brighton (Velocity), Johnston Northern Enterprise (Velocity), Amber Gardens, Orion, Malt District, LAURIMAR (Velocity), 12-18 Philip Avenue, Arkenstone, Jacaranda Residencies Carlingford, Smithfield Village (Velocity), White Rock, Windsor & Co, Alora, 2 Vaughan Street, Lidcombe, NSW 2141, Gemlife Palmwoods, Cascade Gardens (Velocity), Only Flemington, Riverfield, MODEINA, Dalyellup Beach (Velocity), Leopold - Bellarine, Honeywood, Savant, Breeze Apartments, Samford Retirement Village, Living Gems Kuluin, Waterford Links, The Beach Shack, Infinity by Crown, Hawk Fields, Peppercorn Hill, The Moorings (SDU), Lifestyle Communities St Leonards, Pemberton on the Park, Frasers Landing, 743 Camden Valley Way, Aspect, Abiwood 660, Riviere, The Yards, Stature Avenue, Jindee, Gemstone Waters, Edmondson Park Town Centre, Gemlife Pacific Paradise, 33 Janefield Drive, Rosebery Apartments, Tonsley Village, 354 Bowden, The Links, Ingenia Hervey Bay, The Banks, Melbourne Quarter, Cambria, Lakeside Pakenham, Atherstone C, Element Apartments, Yaringa, West Side Place - 2, Victoria and Vine, Sawtell Commons, Ingenia Lara Lifestyle, Eden Beach, The Fifth Apartments, Bellambi Commercial Centre, Oaks at Woden, Chesalon Living, Arncliffe Residential, Top Garden II, Renaissance, Yarrabend, Darling Harbour, VSQ3, The Watson, Element 7

Opticomm wishes to advise of an unplanned network disruption impacting end users in Palmerston & Casuarina, NT (CSUF, PALN)

Services will be impacted by intermittent service disruption,
Opticomm is currently investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location: Oran Park, Yarrabilba, Atherstone, North Harbour, Jordan Springs, Trinity, Springfield Rise, Mandalay, Gregory Hills, Armstrong Creek, Somerfield, Harpley, Calderwood Valley, The Hermitage, Fernbrooke, Waratah, Aurora, Brighton, Thornhill Park, Brentwood Forest, Spires, Ecco Ripley, Modeina, Meridian, Arcadia, Tulliallan, Mayfield, Greenvale Gardens, Alkimos Beach, Curlewis Park, Aspire, Westbrook, Lightsview, Blakes Crossing, Seaside, Valley Park, Amber, Waterford County, Pavilion, Delaray, Alamanda, St. Germain, Casiana Grove, Botanical, Stoneleigh, Berwick Waters, Clydevale, Baywater, Zeally Sands, Trillium, Tea Trees, Ashbury, Gen Fyansford, Elliot Springs, The Pines, The Surrounds, Waterford Melton, Westbrook North, Brookhaven, ParkBridge, Evergreen Waters, Quay 2, Ropes Crossing, Central Park, Pasadena, Waterside, Chambers Pines, The Peninsula, Sanctuary, Central Walk, Marriott Waters, Exford Waters, Life, Lara Central, Grand Lakes, Woodlands, Victoria Harbour, Bellaview, Tannum Blue, Jackson View, Callaway Park, Craigieburn, Maplewood, Kinbrook, Arramont, Verdant Hill, Aquarevo, Warralily Central, Warralily Grange, University Hill, Lara Views, College Green, Albright, Kaduna Park, Canopy, Rathdowne, The Sanctuary, Ripley Valley, Grandvue, Chancellor, Mt. Atkinson, Alira, The Moorings, Avondale Heights, Springwood, YarraBend, Notting Hill Apart, 333 Burwood, Stonybrook, The Hermitage (SEKI), Evergreen Links, Panorama, Sanctuary Cove, The Orchard, Plummer Street, Gladeville, Sunbury Fields, Jindalee Beachside, Gemstone Rise, Sequana, Meridian Central, Water Edge, Upper West Side, Encore, Brookwater, Eden, Grange, Alkimos Vista, True North, West, Highfields, Silkari MDU, Ascot Grove, The Summit, River Walk, South Brisbane ESA Brownfield (Velocity), Canterbury Lakes, Lighthouse, Hamilton Harbour, West Franklin Apartments, St. Claire, 387-397 Macquarie Street, Greenlea, Brighton - Ridgewood, Movida, Kingston Park, Kallangur, Weemala at the Lake, Warralily Batten Road, Studio Nine, Hercules Northshore, Glenside, Gemlife Woodend, Platform, Darling Square North East Plot, Toorak Park, Albert Place, Westwood, Gregory Hills 15A, Jade, Donnybrae, Balmoral Quay, Princeton Rise, Aspire West, East Side Quarter, Hamilton Reach, Ellarook, Golden Grove, Burwood Brickworks, Brighton FTTP, East Village, Wandana, Iskia, South City Square, Gemlife Bribie Island, 675 Berwick-Cranbourne Road, Oxford Central, Eynesbury, Fairview, Ridgeview, Bottlebrush, Mambourin, Yarra One, Parq on Flinders, Banksia Grove Carramar, Redstone, Bethania, Teneriffe, Arcadia Group Hidden Valley, Highland Views, Williams Walk, Ohana Apartments, Edenbrooke Villas, Upper West Side - Tower 3, Minta Farm, Queens Place, York and George, Coridale, Butler FTTP, Wildflower Ridge, Seanna Residences, Grand Central Shopping Centre, Eastland Shopping Centre, The Heights, DUO, Lochiel Park, Summit Business Park, The Grace Stage 1, Banksia Grove, Shorehaven, 2 Lord Sheffield Cct, The Verge, Oaktree Rutherford, The Griffin, Paros, St Moritz, Darling Square South East Plot, Clarence Apartments, FKP Rochedale (Velocity), Campbell Estate, East Central Tower Whitehorse, Caulfield Stage 2, Cascades on Clyde (Velocity), Edgewater, Brighton (Velocity), Johnston Northern Enterprise (Velocity), Amber Gardens, Orion, Malt District, LAURIMAR (Velocity), 12-18 Philip Avenue, Arkenstone, Jacaranda Residencies Carlingford, Smithfield Village (Velocity), White Rock, Windsor & Co, Alora, 2 Vaughan Street, Lidcombe, NSW 2141, Gemlife Palmwoods, Cascade Gardens (Velocity), Only Flemington, Riverfield, MODEINA, Dalyellup Beach (Velocity), Leopold - Bellarine, Honeywood, Savant, Breeze Apartments, Samford Retirement Village, Living Gems Kuluin, Waterford Links, The Beach Shack, Infinity by Crown, Hawk Fields, Peppercorn Hill, The Moorings (SDU), Lifestyle Communities St Leonards, Pemberton on the Park, Frasers Landing, 743 Camden Valley Way, Aspect, Abiwood 660, Riviere, The Yards, Stature Avenue, Jindee, Gemstone Waters, Edmondson Park Town Centre, Gemlife Pacific Paradise, 33 Janefield Drive, Rosebery Apartments, Tonsley Village, 354 Bowden, The Links, Ingenia Hervey Bay, The Banks, Melbourne Quarter, Cambria, Lakeside Pakenham, Atherstone C, Element Apartments, Yaringa, West Side Place - 2, Victoria and Vine, Sawtell Commons, Ingenia Lara Lifestyle, Eden Beach, The Fifth Apartments, Bellambi Commercial Centre, Oaks at Woden, Chesalon Living, Arncliffe Residential, Top Garden II, Renaissance, Yarrabend, Darling Harbour, VSQ3, The Watson, Element 7 (ORPK, YRBA, ATSN, NTHR, JNSP, AKMS, SPRS, MNDL, GYHL, CLPK, AGCK, HMTG, BRTN, TULN, SOME, HARP, RPLY, ASPR, AURA, BWFT, FRBK, MRID, DLRY, ARCA, CDVY, WARA, THPK, SPFD, STLH, SPIR, MODE, GVGD, MYFD, GDLK, ALMN, BKWS, RATH, AKBH, CASA, LHPK, ASHB, WTBK, WARD, BKCS, SFBY, EGWT, WOOD, VLPK, ALBR, WTFD, PVLN, MRWT, STGM, BOTA, TRLM, UNHI, ZEAL, YNTP, TESD, GENF, ELSP, SPLE, PKBG, CRPK, QUAY, VERD, ROPE, KIBK, PSDA, SANC, CLWY, TMBU, DOK5, CGBN, JKVW, ARRA, MPWD, WAGR, KAPA, MARH, YABD, FPAH, MTAK, SPWD, ALRA, HNHR, BRNH, BUOD, GNFD, SNCV, JLBH, GERE, PLST, UWSM, ADSF, WEST, HHFS, DLSQ, AKVI, TRNO, SILK, WEMA, WOBB, GTV9, GRLE, MCQS, MOVD, KPAP, DWHY, HERC, RIWK, WFKN, KRKR, TOPK, ALPL, LGWE, GLEN, ESQP, BKSG, BRIC, BALQ, JADE, ELRK, ETVG, THKD, EYNE, WAND, OHAN, CTNA, BTHA, HIDD, BABD, YARA, WTLE, MAMB, UWS3, RDST, STNB, PACF, ODCL, ISKI, WALK, MTFM, QNPL, EAST, YKGE, GCTW, BEID, SCSQ, HVGP, CRDL, GTIF, ECTW, MLTD, GRCE, ORON, SHOR, GRIF, STMZ, MRDA, LFTS, SHCA, TRIN, CLAP, MGAT, PMWS, CBNE, CLFD, GLRP, WTRK, AMGD, JLEE, PALN, LSLD, HNYW, LIDC, RTON, FMTN, RIFI, PPAE, FREK, 21LK, LTBA, HVBY, PPCH, LINK, KLUN, INBC, PMDU, PKGV, ARNC, SAST, LCSL, TONS, BOWD, PCPE, BSHK, ROSE, EDPK, RNAB, GEWT, AFRA, SDRV, OAKS, BLMB, VINE, SCOM, INLA, WSP2, ELE7, OKRF, ENPL, WNDS, ELEM, MQR1, WTSN, RENA, TPG2, VSQ4, TFIF, MDRU, LKSP, EDBC, CESS)

Start Date: 07/11/2024 10:24:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/11/2024 10:24:00

End: On going

Last Update: 07/11/2024 1:01
Unplanned Outage Gemstone Rise

OptiComm advises there is an unplanned outage impacting Gemstone Rise, QLD. This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Gemstone Rise (GERE)

Start Date: 06/11/2024 13:50:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 06/11/2024 13:50:00

End: On going

Last Update: 06/11/2024 4:04
Unplanned Outage Gemstone Rise

OptiComm advises there is an unplanned outage impacting Gemstone Rise, QLD.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Gemstone Rise (GERE)

Start Date: 05/11/2024 13:14:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 05/11/2024 13:14:00

End: On going

Last Update: 05/11/2024 3:03
Network Disruption Tulliallan, Casiana Grove, Waterside, Canopy

Opticomm is aware of a network disruption impacting a subset of internet services at Casiana Grove (CASA), Canopy (CAPY), Elysian (ELSN) Tulliallan (TULN) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tulliallan, Casiana Grove, Waterside, Canopy (TULN, CASA)

Start Date: 05/11/2024 09:34:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/11/2024 09:34:00

End: On going

Last Update: 05/11/2024 0:00
Network Disruption Casiana Grove, Canopy

Opticomm is aware of a network disruption impacting a subset of internet services at Casiana Grove (CASA), and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Casiana Grove, Canopy (CASA)

Start Date: 03/11/2024 23:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/11/2024 23:00:00

End: On going

Last Update: 03/11/2024 23:23
Network Disruption

Opticomm is aware of a network disruption affecting some internet services in Calamvale, QLD 41162 (MSRS) and is currently investigating. Further updates will be provided.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 01/11/2024 08:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 01/11/2024 08:20:00

End: On going

Last Update: 31/10/2024 22:22
Outage Tannum Blue

OptiComm advises there is a FTA outage impacting users in Tandem Blue, Oceanside, Kirwan, and Biloela (TMBU, BTHD, KIRN, BILO).
Internet services are unaffected. This is under investigation.

Severity: Outage - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 31/10/2024 18:52:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 31/10/2024 18:52:00

End: On going

Last Update: 31/10/2024 9:09
Unplanned Outage Edgewater

Opticomm is aware of an unplanned network disruption impacting services in ECOV , SODA , GSTG , CMRA , HTSC , RVUE , BRN1 , ANXA , LTST , 21LK , WSTV , GNWV

Ours teams are aware and are investigating with more information to be provided as soon as possible.
OptiComm wishes to advise there is currently an unscheduled outage impacting services on the following estates.

CMRA – Coomera QLD 4209
BRN1 - Brisbane 1, SOUTH BRISBANE 4101
WSTV - West Village West End, West End 4101
LTST - Lotus Tower, KANGAROO POINT QLD 4169
HTSC - Hampton Seachange TOOWOOMBA QLD 4350
RVUE – Vue, ROBINA QLD 4226
GSTG - Seachange Upper Coomera
GNWV - Greenhouse West Village, West End QLD 4101
ECOV - Eco Village, CURRUMBIN VALLEY QLD 4223
21LK - Lake Street Varsity Lakes 4227
SODA - Soda Apartments, SOUTH BRISBANE QLD 4101
ANXA - Annexe Apartments, BOWEN HILLS QLD 4006

This is escalated and under investigation. An ETR will be provided as soon as possible.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Unplanned Outage - Low

Impacted Location: Edgewater (21LK)

Start Date: 31/10/2024 06:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 31/10/2024 06:25:00

End: On going

Last Update: 30/10/2024 21:21
Outage

OptiComm advises due to a software upgrade by our upstream carrier for MRGR services may experience a break to service. All services may be impacted during the outage window.

Severity: Outage - Low

Impacted Location:

Start Date: 31/10/2024 02:28:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 31/10/2024 02:28:00

End: On going

Last Update: 30/10/2024 16:16
Network Disruption Johnston Northern Enterprise (Velocity)

Opticomm is aware of a network disruption impacting internet services at CASUARINA (CSUF) PALMERSTON (PALN) in NT. This is due to an unplanned event by our upstream carrier Telstra.
Further updates to follow.

Severity: Network Disruption - Low

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 30/10/2024 01:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 30/10/2024 01:10:00

End: On going

Last Update: 29/10/2024 15:15
Network Disruption Edmondson Park Town Centre

Opticomm is aware of a network disruption impacting internet services at Edmondson Park RP1 (EDPK) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Edmondson Park Town Centre (EDPK)

Start Date: 28/10/2024 09:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 28/10/2024 09:10:00

End: On going

Last Update: 28/10/2024 0:00
Network Disruption Eastland Shopping Centre

Opticomm is aware of a network disruption impacting internet services in Eastland Shopping Centre, VIC (EAST) due to a power outage in the area. Please follow https://www.outagetracker.com.au/outage-list for further updates.

Severity: Network Disruption - Low

Impacted Location: Eastland Shopping Centre (EAST)

Start Date: 27/10/2024 21:34:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 27/10/2024 21:34:00

End: On going

Last Update: 27/10/2024 11:11
Network Disruption Stoneleigh

Opticomm is aware of network disruption affecting Stoneleigh Logan Reserve QLD (STLH). This is under investigation and update will be provided shortly.

Severity: Network Disruption - Low

Impacted Location: Stoneleigh (STLH)

Start Date: 25/10/2024 13:40:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 25/10/2024 13:40:00

End: On going

Last Update: 25/10/2024 4:04
Network Disruption West Side Place - 2

Opticomm is aware of a network disruption impacting a subset of internet services in Melbourne, VIC 3000 (WSP2) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: West Side Place - 2 (WSP2)

Start Date: 24/10/2024 19:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 24/10/2024 19:00:00

End: On going

Last Update: 24/10/2024 10:10
Unplanned Outage

OptiComm advises there is an unplanned outage impacting Flagstaff Hill, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 24/10/2024 09:45:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 24/10/2024 09:45:00

End: On going

Last Update: 23/10/2024 23:23
Network Disruption

Opticomm is aware of a network disruption impacting internet services in Mount Cotton, QLD 4165 (REDL) due to a power outage in the area. Please follow https://www.energex.com.au/outages/outage-finder/outage-finder-map/ for further updates.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 23/10/2024 20:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 23/10/2024 20:10:00

End: On going

Last Update: 23/10/2024 10:10
Unplanned Outage Aspire

OptiComm wishes to advise there is currently an unscheduled outage impacting services in this estate. This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Aspire (ASPR)

Start Date: 22/10/2024 23:02:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 22/10/2024 23:02:00

End: On going

Last Update: 22/10/2024 14:14
Unplanned Outage

OptiComm wishes to advise there is currently an unscheduled power outage impacting users in this estate. Please follow the advisory posted on Essential Energy's website for the latest ETR.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 20/10/2024 09:22:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 20/10/2024 09:22:00

End: On going

Last Update: 19/10/2024 23:23
Network Disruption Caulfield Stage 2

Opticomm wishes to advise of an unplanned network disruption impacting end users on CAULFIELD NORTH, VIC 3161(CLFD)
We are investigating and will provide further information shortly

Severity: Network Disruption - Low

Impacted Location: Caulfield Stage 2 (CLFD)

Start Date: 16/10/2024 17:44:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 16/10/2024 17:44:00

End: On going

Last Update: 16/10/2024 8:08
Outage Elliot Springs

Opticomm would like to advise of a power outage impacting our services in Julago, QLD 4816 (ELSP). This outage is from the energy provider. More information can be found in the energy provider's website https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location: Elliot Springs (ELSP)

Start Date: 16/10/2024 15:27:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/10/2024 15:27:00

End: On going

Last Update: 16/10/2024 5:05
Outage Brighton, Brighton - Ridgewood, Brighton FTTP, Jindee

Opticomm wishes to advise of an unplanned service partial disruption impacting end users in Butler, WA 6036 (BRTN)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Brighton, Brighton - Ridgewood, Brighton FTTP, Jindee (BRTN)

Start Date: 15/10/2024 21:29:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/10/2024 21:29:00

End: On going

Last Update: 15/10/2024 12:12
Outage Trinity

Opticomm wishes to advise of an unplanned service disruption impacting end users in Alkimos, WA 6038 (AKMS)
We are investigating and will provide further updates shortly

Severity: Outage - Low

Impacted Location: Trinity (AKMS)

Start Date: 15/10/2024 20:23:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/10/2024 20:23:00

End: On going

Last Update: 15/10/2024 10:10
Outage Johnston Northern Enterprise (Velocity)

Opticomm is aware of an unplanned Telstra Network Failure upstream of the Opticomm Network impacting services in Bellamack, Johnston and Lyons (V025, V083, V084, V085) in Northern Territory.

Our teams are aware and working closely with Telstra to restore impacted services.

Severity: Outage - High

Impacted Location: Johnston Northern Enterprise (Velocity) (PALN)

Start Date: 15/10/2024 12:08:00
End Date:

Severity: Outage - High

Status: Confirmed

Start: 15/10/2024 12:08:00

End: On going

Last Update: 15/10/2024 3:03
Network Disruption

Opticomm is aware of a partial network disruption impacting some internet services at Ingenia Lifestyle Parkside Lucas (PKSD) in VIC and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 14/10/2024 08:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 14/10/2024 08:30:00

End: On going

Last Update: 13/10/2024 23:23
Network Disruption Tannum Blue

Opticomm wishes to advise of an unplanned network disruption impacting services in Tannum Blue QLD, (TMBU)
We are investigating and will provide further updates shortly

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 11/10/2024 11:50:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 11/10/2024 11:50:00

End: On going

Last Update: 11/10/2024 1:01
Network Disruption Evergreen Waters

Opticomm is aware of a network disruption impacting internet services at Evergreen Waters (EGWT) in VIC. Our upstream carrier Optus is performing planned maintenance from 08/10/2024 23:59:59 to 09/10/2024 06:59:59.

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 08/10/2024 23:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 08/10/2024 23:00:00

End: On going

Last Update: 08/10/2024 13:13
Outage The Pines

Opticomm wishes to advise of an unplanned service disruption impacting services in Hidden Valley, QLD 4703 (YNTP)
We are investigating and will provide further information shortly

Severity: Outage - Low

Impacted Location: The Pines (YNTP)

Start Date: 08/10/2024 12:06:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 08/10/2024 12:06:00

End: On going

Last Update: 08/10/2024 2:02
Network Disruption North Harbour

Opticomm is aware of a network disruption impacting services in Burpengary East, QLD 4505 and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: North Harbour (NTHR)

Start Date: 05/10/2024 00:20:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/10/2024 00:20:00

End: On going

Last Update: 04/10/2024 15:15
Network Disruption

Opticomm is aware of a network disruption impacting internet services at Five Farms (FIFA) and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/10/2024 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/10/2024 00:00:00

End: On going

Last Update: 02/10/2024 23:23
Unplanned Outage 333 Burwood

OptiComm wishes to advise there is currently an unscheduled partial outage impacting services in BUOD - Burwood VIC 3125.
This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: 333 Burwood (BUOD)

Start Date: 02/10/2024 15:30:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 02/10/2024 15:30:00

End: On going

Last Update: 02/10/2024 8:08
Unplanned Outage Smithfield Village (Velocity)

OptiComm advises there is an unplanned outage impacting Trinity, QLD.

This is under investigation.

Severity: Unplanned Outage - High

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 25/09/2024 11:23:00
End Date:

Severity: Unplanned Outage - High

Status: Confirmed

Start: 25/09/2024 11:23:00

End: On going

Last Update: 25/09/2024 1:01
Unplanned Outage Arcadia Group Hidden Valley

OptiComm advises there is an unplanned outage impacting Hidden Valley, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Arcadia Group Hidden Valley (HIDD)

Start Date: 25/09/2024 10:10:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 25/09/2024 10:10:00

End: On going

Last Update: 25/09/2024 0:00
Outage

Opticomm would like to advise of a power outage impacting our services in 180 George Street, NSW (PMTA). This outage is from the energy provider. ETR has been provided as 3 am local time. More information can be found in the energy provider's website below: https://www.endeavourenergy.com.au/outages/current-power-outages

Severity: Outage - Low

Impacted Location:

Start Date: 22/09/2024 23:20:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 22/09/2024 23:20:00

End: On going

Last Update: 22/09/2024 13:13
Outage

Opticomm would like to advise of a power outage partially impacting our services in SHAW and MT LOW (DEGN) QLD. This outage is from the energy provider. More information can be found in the energy provider's website below: https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 21/09/2024 04:17:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 21/09/2024 04:17:00

End: On going

Last Update: 20/09/2024 18:18
Outage Balmoral Quay

OptiComm wish to advise some customers may be experiencing freeair TV issues in this estate Rippleside, VIC 3215. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 20/09/2024 12:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 20/09/2024 12:00:00

End: On going

Last Update: 20/09/2024 4:04
Outage

Opticomm would like to advise of a power outage impacting our services in Zivanovic Waters (ZVWT) and Waterville (WTRV), QLD. This outage is from the energy provider. More information can be found in the energy provider's website below:https://www.energex.com.au/outages/outage-finder/outage-finder-map/

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 17:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 19/09/2024 17:00:00

End: On going

Last Update: 19/09/2024 7:07
Outage

OptiComm wish to advise some customers may be experiencing freeview TV issues in this estate. This is currently escalated and under investigation. We apologies for impact to end users.

Severity: Outage - Low

Impacted Location:

Start Date: 19/09/2024 13:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 19/09/2024 13:00:00

End: On going

Last Update: 19/09/2024 6:06
Network Disruption

Opticomm is aware of a network disruption impacting internet services in East Village (EVLG) in NSW and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 18/09/2024 01:55:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 18/09/2024 01:55:00

End: On going

Last Update: 17/09/2024 16:16
Outage

Opticomm is aware of a power outage impacting internet services at Blueheath at the Bower (BHME) & The Gardens (TGEM) in NSW. Check with your local energy provider for more information.

Severity: Outage - Low

Impacted Location:

Start Date: 15/09/2024 16:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 15/09/2024 16:00:00

End: On going

Last Update: 15/09/2024 6:06
Network Disruption Smithfield Village (Velocity)

Opticomm is aware of a network disruption impacting some internet services in Canopy's Edge/Trinity estate in Trinity Beach, QLD. This outage has been confirmed as an outage on the upstrteam carrier, Telstra's side and is currently being investigated. Further updates will be provided as they become available. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 13/09/2024 01:41:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 13/09/2024 01:41:00

End: On going

Last Update: 12/09/2024 16:16
Outage White Rock

Opticomm wishes to advise of an unplanned network interruption impacting multiple QLD sites.
We are currently investigating and will provide an update with further detail shortly

Severity: Outage - Low

Impacted Location: White Rock (WTRK)

Start Date: 11/09/2024 18:09:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 11/09/2024 18:09:00

End: On going

Last Update: 11/09/2024 8:08
Network Disruption Honeywood

Opticomm is aware of a network disruption impacting internet services in Wandi, WA 6167 (HNYW) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Honeywood (HNYW)

Start Date: 10/09/2024 08:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 10/09/2024 08:00:00

End: On going

Last Update: 09/09/2024 22:22
Unplanned Outage Armstrong Creek

OptiComm advises there is an unplanned Freeview outage impacting Armstrong Creek, VIC.

This is under investigation.

Severity: Unplanned Outage - Low

Impacted Location: Armstrong Creek (AGCK)

Start Date: 09/09/2024 14:29:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 09/09/2024 14:29:00

End: On going

Last Update: 09/09/2024 4:04
Outage Balmoral Quay

OptiComm wishes to advise some customers may be experiencing TV signal issues in this estate. This is currently under investigation. We apologise for impact to end users.

Severity: Outage - Low

Impacted Location: Balmoral Quay (BALQ)

Start Date: 09/09/2024 12:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 09/09/2024 12:00:00

End: On going

Last Update: 09/09/2024 3:03
Unplanned Outage

OptiComm wishes to advise there is currently an unscheduled outage impacting services in the following estates.

EPRK - Epping Park, Epping NSW 2121
PNTH - Pennant Hills, West Pennant Hills NSW 2125

This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 09/09/2024 00:20:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 09/09/2024 00:20:00

End: On going

Last Update: 08/09/2024 14:14
Network Disruption Tannum Blue

Opticomm is aware of a network disruption impacting internet services in Tannum Sands (TMBU), QLD 4680 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Tannum Blue (TMBU)

Start Date: 07/09/2024 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/09/2024 00:00:00

End: On going

Last Update: 06/09/2024 14:14
Network Disruption Quay 2

Opticomm is aware of a network disruption causing intermittent service at QUAY. Our upstream carrier, Optus has confirmed this is a part of a wider network within Optus network due to a fibre cut. Optus fibre teams have been mobilised to the break location. ETR will be provided when available. We apologise for the inconvenience this may have caused.

Severity: Network Disruption - Low

Impacted Location: Quay 2 (QUAY)

Start Date: 05/09/2024 09:07:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/09/2024 09:07:00

End: On going

Last Update: 04/09/2024 23:23
Network Disruption

Opticomm is aware of a network disruption causing intermittent service at Caulfield North (CLFL), VIC 3161 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 05/09/2024 00:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/09/2024 00:30:00

End: On going

Last Update: 04/09/2024 16:16
Network Disruption Evergreen Waters, Evergreen Links, Gladeville, Golden Grove

Opticomm is aware of a network disruption causing intermittent service at jackass Flat (EGWT, VIC 3556 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Evergreen Waters, Evergreen Links, Gladeville, Golden Grove (EGWT)

Start Date: 05/09/2024 00:30:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 05/09/2024 00:30:00

End: On going

Last Update: 04/09/2024 16:16
Network Disruption Oaktree Rutherford

Opticomm is aware of a network disruption causing intermittent service at Rutherford (OKRF), NSW 2320 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users.

Severity: Network Disruption - Low

Impacted Location: Oaktree Rutherford (OKRF)

Start Date: 03/09/2024 00:15:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/09/2024 00:15:00

End: On going

Last Update: 02/09/2024 16:16
Network Disruption

Opticomm is aware of a network disruption causing intermittent service at Boolaroo (OKBL), NSW 2284 and is currently investigating. Further updates will be provided shortly. We apologies for the impact on End-users

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/09/2024 00:10:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 03/09/2024 00:10:00

End: On going

Last Update: 02/09/2024 16:16
Network Disruption

OptiComm is aware of a network disruption affecting internet services at Sandford, 3201 VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - Low

Impacted Location:

Start Date: 02/09/2024 04:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 02/09/2024 04:00:00

End: On going

Last Update: 01/09/2024 18:18
Network Disruption Jackson View

OptiComm is aware of a network disruption affecting internet services at Jacksons View, VIC, and is currently investigating the issue. Further updates will be provided shortly. We apologize for the impact on end-users.

Severity: Network Disruption - High

Impacted Location: Jackson View (JKVW)

Start Date: 02/09/2024 03:40:00
End Date:

Severity: Network Disruption - High

Status: Confirmed

Start: 02/09/2024 03:40:00

End: On going

Last Update: 01/09/2024 18:18
Network Disruption Smithfield Village (Velocity)

Opticomm is aware of a network disruption impacting internet services in Trinity, QLD 4879 (TRIN) and is currently investigating. Further updates will follow.

Severity: Network Disruption - Low

Impacted Location: Smithfield Village (Velocity) (TRIN)

Start Date: 24/08/2024 10:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 24/08/2024 10:00:00

End: On going

Last Update: 24/08/2024 0:00
Outage Gregory Hills

Opticomm wishes to advise of a service disruption identified impacting some end users in Gregory hills, NSW. This is under investigation.

Severity: Outage - Low

Impacted Location: Gregory Hills (GYHL)

Start Date: 21/08/2024 21:00:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 21/08/2024 21:00:00

End: On going

Last Update: 21/08/2024 11:11
Network Disruption Sawtell Commons, The Links

Opticomm is aware of a network disruption impacting internet services at The Links (SAST), Sawtell Commons (SCOM), Thyme Lifestyle Resort (EVAN) in NSW and is currently investigating. Further updates will be provided shortly. We apologise for the impact on End-users

Severity: Network Disruption - Low

Impacted Location: Sawtell Commons, The Links (SCOM, SAST)

Start Date: 17/08/2024 13:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 17/08/2024 13:00:00

End: On going

Last Update: 17/08/2024 4:04
Outage Pasadena

Opticomm is aware of a power outage impacting internet services at Pasadena (PSDA) in Clyde VIC. ETR 4:00 PM. For more information check with your local energy provider.

Severity: Outage - Low

Impacted Location: Pasadena (PSDA)

Start Date: 16/08/2024 10:45:00
End Date:

Severity: Outage - Low

Status: Confirmed

Start: 16/08/2024 10:45:00

End: On going

Last Update: 16/08/2024 1:01
Unplanned Outage

Opticomm advises of an unplanned outage affecting some services in Carlingford, NSW (SHCA ). We are currently investigating this issue and further updates will be provided as they become available. We apologise for the inconvenience and appreciate your patience while we investigate this outage.

Severity: Unplanned Outage - Low

Impacted Location:

Start Date: 15/08/2024 16:25:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 15/08/2024 16:25:00

End: On going

Last Update: 15/08/2024 8:08
Unplanned Outage Evergreen Waters

OptiComm wishes to advise there is currently an unscheduled outage impacting services in Jackass Flat VIC (EGWT). This is escalated and under investigation. An ETR will be provided as soon as possible.

Severity: Unplanned Outage - Low

Impacted Location: Evergreen Waters (EGWT)

Start Date: 14/08/2024 06:00:00
End Date:

Severity: Unplanned Outage - Low

Status: Confirmed

Start: 14/08/2024 06:00:00

End: On going

Last Update: 13/08/2024 20:20
Network Disruption Renaissance

Opticomm is aware of a network disruption impacting internet services at Renaissance ACT 2680 and is currently investigating. Further updates will be provided shortly. We apologize for the inconvenience to end-users.

Severity: Network Disruption - Low

Impacted Location: Renaissance (RENA)

Start Date: 07/08/2024 18:00:00
End Date:

Severity: Network Disruption - Low

Status: Confirmed

Start: 07/08/2024 18:00:00

End: On going

Last Update: 07/08/2024 8:08

Change Request DARWIN CITY NT

A planned outage has been scheduled by a third-party to perform work that will impact the nbn network. You will experience a temporary loss of your nbn service during these works.

Impacted Location: DARWIN CITY NT (DARWIN CITY NT)

Start Date: 22/08/2025 00:30:00
End Date: 22/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 22/08/2025 00:30:00

End: 22/08/2025 06:30:00

Last Update: 08/08/2025 18:18
Change Request Mt Read TAS

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Mt Read TAS (Mt Read TAS)

Start Date: 21/08/2025 00:00:00
End Date: 22/08/2025 18:00:00

Status: New

Severity:

Status: Complete

Start: 21/08/2025 00:00:00

End: 22/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Network Silkari MDU

Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Completing backhaul Cutover works to ensure the ongoing reliability and performance of the network.

· Maintenance Period: 21/08/2025, 00:00 to 01:00

· Disruption Period: 30 mins

· Affected Location and Community: Banksmeadow, NSW, 2019 (SILK and GRBM)

Thank you,
Opticomm NOC

Severity: Opticomm wishes to advise of planned works we are undertaking

· Scope of works: Completing backhaul Cutover works to ensure the ongoing reliability and performance of the network.

· Maintenance Period: 21/08/2025, 00:00 to 01:00

· Disruption Period: 30 mins

· Affected Location and Community: Banksmeadow, NSW, 2019 (SILK and GRBM)

Thank you,
Opticomm NOC

Impacted Location: Silkari MDU (SILK)

Start Date: 21/08/2025 00:00:00
End Date: 21/08/2025 01:00:00

Severity: Opticomm wishes to advise of planned works we are undertaking · Scope of works: Completing backhaul Cutover works to ensure the ongoing reliability and performance of the network. · Maintenance Period: 21/08/2025, 00:00 to 01:00 · Disruption Period: 30 mins · Affected Location and Community: Banksmeadow, NSW, 2019 (SILK and GRBM) Thank you, Opticomm NOC

Status: Complete

Start: 21/08/2025 00:00:00

End: 21/08/2025 01:00:00

Last Update: 11/08/2025 0:00
Change Request Cheltenham VIC

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: Cheltenham VIC (Cheltenham VIC)

Start Date: 13/08/2025 00:00:00
End Date: 13/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 13/08/2025 00:00:00

End: 13/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request MOSS VALE NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: MOSS VALE NSW (MOSS VALE NSW)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Change Request Cheltenham VIC

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: Cheltenham VIC (Cheltenham VIC)

Start Date: 12/08/2025 00:00:00
End Date: 12/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 12/08/2025 00:00:00

End: 12/08/2025 06:00:00

Last Update: 08/08/2025 18:18
Infrastructure Restoration - Bridgetown, WA

Impacted location: Bridgetown, WA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 11/08/2025 12:40

End: 11/08/2025 13:45

Last Update: 11/08/2025 3:03
Infrastructure Restoration -

Impacted location:

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 11/08/2025 09:45

End: 11/08/2025 10:22

Last Update: 11/08/2025 0:00
Change Request Ascot Vale VIC 3032

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Ascot Vale VIC 3032 (Ascot Vale VIC 3032)

Start Date: 11/08/2025 08:00:00
End Date: 11/08/2025 11:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 08:00:00

End: 11/08/2025 11:00:00

Last Update: 11/08/2025 1:01
Infrastructure Restoration - Foster North, VIC

Impacted location: Foster North, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 11/08/2025 03:11

End: 11/08/2025 07:21

Last Update: 10/08/2025 21:21
Change Request Kew & Werribee VIC

nbn is undertaking planned work to enable future expansion of the network. During this overnight activity you will experience a short interruption as network hardware is upgraded.

Impacted Location: Kew & Werribee VIC (Kew & Werribee VIC)

Start Date: 11/08/2025 00:00:00
End Date: 11/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 00:00:00

End: 11/08/2025 06:00:00

Last Update: 10/08/2025 20:20
Change Request QLD VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD VIC (QLD VIC)

Start Date: 11/08/2025 00:00:00
End Date: 11/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 00:00:00

End: 11/08/2025 06:00:00

Last Update: 10/08/2025 20:20
Change Request Geelong VIC

nbn will soon be performing work on the network. During this activity you will temporarily be unable to connect to your nbn service.

Impacted Location: Geelong VIC (Geelong VIC)

Start Date: 11/08/2025 00:00:00
End Date: 11/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 11/08/2025 00:00:00

End: 11/08/2025 06:00:00

Last Update: 10/08/2025 20:20
Infrastructure Restoration - Coondoo Wes, QLD

Impacted location: Coondoo Wes, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 10/08/2025 19:59

End: 10/08/2025 21:35

Last Update: 10/08/2025 11:11
Infrastructure Restoration Arno Bay, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Arno Bay, SA (Arno Bay, SA)

Start Date: 10/08/2025 19:12:01
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 19:12:01

End:

Last Update: 10/08/2025 13:13
Infrastructure Restoration Drysdale, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Drysdale, VIC (Drysdale, VIC)

Start Date: 10/08/2025 18:35:50
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 18:35:50

End:

Last Update: 10/08/2025 14:14
Infrastructure Restoration Tambo Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Tambo Hill, VIC (Tambo Hill, VIC)

Start Date: 10/08/2025 15:00:01
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 15:00:01

End:

Last Update: 10/08/2025 13:13
Infrastructure Restoration Albury North, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Albury North, NSW (Albury North, NSW)

Start Date: 10/08/2025 13:50:59
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 13:50:59

End:

Last Update: 10/08/2025 6:06
Infrastructure Restoration - Bordertown, SA (Beam 45) Merimbula, NSW (Beam 49)

Impacted location: Bordertown, SA (Beam 45)
Merimbula, NSW (Beam 49)

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 10/08/2025 13:50

End: 10/08/2025 14:27

Last Update: 10/08/2025 4:04
Infrastructure Restoration Bargo North, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Bargo North, NSW (Bargo North, NSW)

Start Date: 10/08/2025 11:08:12
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 11:08:12

End:

Last Update: 10/08/2025 5:05
Infrastructure Restoration - Moree, NSW

Impacted location: Moree, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 10/08/2025 10:02

End: 10/08/2025 14:00

Last Update: 10/08/2025 4:04
Infrastructure Restoration PRESTON, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: PRESTON, VIC (PRESTON, VIC)

Start Date: 10/08/2025 08:52:15
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 08:52:15

End:

Last Update: 10/08/2025 11:11
Network Disruption Kinbrook, Peppercorn Hill

Opticomm is aware of an unplanned network disruption impacting services in KIBK , PPCH Kinbrook , Peppercorn Hill

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Affected Location and Community: PPCH, KIBK

• Impact of Disruption: Loss of service

• Next expected update: 10:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Kinbrook, Peppercorn Hill (KIBK, PPCH)

Start Date: 10/08/2025 08:38:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 10/08/2025 08:38:00

End:

Last Update: 10/08/2025 3:03
Infrastructure Restoration Bucasia, QLD

nbn estimates the unplanned network outage in your area to be resolved at approximately 10/08/2025 by 14:00

Impacted Location: Bucasia, QLD (Bucasia, QLD)

Start Date: 10/08/2025 08:16:10
End Date:

Status: update

Severity:

Status: Complete

Start: 10/08/2025 08:16:10

End:

Last Update: 10/08/2025 4:04
Infrastructure Restoration Tower Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Tower Hill, VIC (Tower Hill, VIC)

Start Date: 10/08/2025 03:33:49
End Date:

Status: create

Severity:

Status: Complete

Start: 10/08/2025 03:33:49

End:

Last Update: 09/08/2025 19:19
Infrastructure Restoration 4BWE, QLD

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: 4BWE, QLD (4BWE, QLD)

Start Date: 09/08/2025 15:33:04
End Date:

Status: update

Severity:

Status: Complete

Start: 09/08/2025 15:33:04

End:

Last Update: 09/08/2025 7:07
Infrastructure Restoration - 4BWE, QLD

Impacted location: 4BWE, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 15:33

End: 09/08/2025 16:57

Last Update: 09/08/2025 7:07
Infrastructure Restoration Tower Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Tower Hill, VIC (Tower Hill, VIC)

Start Date: 09/08/2025 14:56:13
End Date:

Status: create

Severity:

Status: Complete

Start: 09/08/2025 14:56:13

End:

Last Update: 09/08/2025 7:07
Infrastructure Restoration -

Impacted location:

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 14:55

End: 09/08/2025 17:28

Last Update: 09/08/2025 7:07
Outage Gemlife Pacific Paradise

Opticomm is aware of a power supply failure impacting services in PCPE Gemlife Pacific Paradise

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 1:16PM

• Affected Location and Community: PCPE

• Impact of Disruption: All
https://www.energex.com.au/outages/outage-finder/outage-finder-map/
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location: Gemlife Pacific Paradise (PCPE)

Start Date: 09/08/2025 13:16:00
End Date:

Severity: Outage - Low

Status: Complete

Start: 09/08/2025 13:16:00

End:

Last Update: 09/08/2025 4:04
Infrastructure Restoration - Lavington, NSW

Impacted location: Lavington, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 12:42

End: 09/08/2025 16:40

Last Update: 09/08/2025 6:06
Infrastructure Restoration - Cocos Islands (Beam 71)

Impacted location: Cocos Islands (Beam 71)

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 12:24

End: 09/08/2025 14:07

Last Update: 09/08/2025 4:04
Network Disruption Seaside

Opticomm is aware of an unplanned network disruption impacting services in SFBY , KCLF , STKN , LIGU

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 20:55

• Affected Location and Community: Fern Bay, NSW 2295 (SFBY/STKN), KINGSCLIFF, NSW 2487 (KCLF), Gulmarrad, NSW 2463(LIGU)

• Impact of Disruption: Loss of service

• Next expected update: 10/08 02:00am
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Seaside (SFBY)

Start Date: 09/08/2025 10:50:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 09/08/2025 10:50:00

End:

Last Update: 10/08/2025 1:01
Infrastructure Restoration - Tingha, NSW

Impacted location: Tingha, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 08:20

End: 09/08/2025 14:39

Last Update: 09/08/2025 4:04
Infrastructure Restoration Manjimup, WA

nbn estimates the unplanned network outage in your area to be resolved at approximately 09/08/2025 by 15:30

Impacted Location: Manjimup, WA (Manjimup, WA)

Start Date: 09/08/2025 07:48:59
End Date:

Status: update

Severity:

Status: Complete

Start: 09/08/2025 07:48:59

End:

Last Update: 09/08/2025 5:05
Infrastructure Restoration CRANBOURNE NORTH, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: CRANBOURNE NORTH, VIC (CRANBOURNE NORTH, VIC)

Start Date: 09/08/2025 07:26:51
End Date:

Status: create

Severity:

Status: Complete

Start: 09/08/2025 07:26:51

End:

Last Update: 08/08/2025 22:22
Infrastructure Restoration CRANBOURNE NORTH, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: CRANBOURNE NORTH, VIC (CRANBOURNE NORTH, VIC)

Start Date: 09/08/2025 07:24:01
End Date:

Status: create

Severity:

Status: Complete

Start: 09/08/2025 07:24:01

End:

Last Update: 08/08/2025 23:23
Infrastructure Restoration - Cairns Smithfield, QLD

Impacted location: Cairns Smithfield, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 05:09

End: 09/08/2025 06:51

Last Update: 08/08/2025 20:20
Infrastructure Restoration - Mt Bowning, NSW

Impacted location: Mt Bowning, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 04:56

End: 09/08/2025 06:23

Last Update: 08/08/2025 20:20
Outage

Opticomm is aware of a power supply failure impacting services in TRIN

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 09/08/2025 02:30

• Affected Location and Community: Trinity (TRIN) QLD

• Impact of Disruption: Partial loss of service due to power outage. Please check https://www.ergon.com.au/network/outages/outage-finder/outage-finder-map/
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Low

Impacted Location:

Start Date: 09/08/2025 02:30:00
End Date:

Severity: Outage - Low

Status: Complete

Start: 09/08/2025 02:30:00

End:

Last Update: 08/08/2025 19:19
Infrastructure Restoration - Glenden, QLD

Impacted location: Glenden, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 09/08/2025 02:23

End: 09/08/2025 05:41

Last Update: 08/08/2025 19:19
Infrastructure Restoration ENDEAVOUR HILLS, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: ENDEAVOUR HILLS, VIC (ENDEAVOUR HILLS, VIC)

Start Date: 08/08/2025 21:37:11
End Date:

Status: create

Severity:

Status: Complete

Start: 08/08/2025 21:37:11

End:

Last Update: 08/08/2025 12:12
Infrastructure Restoration 2IVL, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: 2IVL, NSW (2IVL, NSW)

Start Date: 08/08/2025 20:15:00
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 20:15:00

End:

Last Update: 09/08/2025 5:05
Infrastructure Restoration -

Impacted location:

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 08/08/2025 15:59

End: 08/08/2025 16:59

Last Update: 08/08/2025 7:07
Infrastructure Restoration Stephens, QLD

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Stephens, QLD (Stephens, QLD)

Start Date: 08/08/2025 14:35:22
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 14:35:22

End:

Last Update: 08/08/2025 10:10
Infrastructure Restoration Burrumbuttock, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Burrumbuttock, NSW (Burrumbuttock, NSW)

Start Date: 08/08/2025 13:39:41
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 13:39:41

End:

Last Update: 09/08/2025 2:02
Infrastructure Restoration - Walla Walla, NSW

Impacted location: Walla Walla, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 08/08/2025 12:27

End: 09/08/2025 12:26

Last Update: 09/08/2025 2:02
Infrastructure Restoration INC000021248868

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location:

Start Date: 08/08/2025 10:49:31
End Date:

Status: create

Severity:

Status: Complete

Start: 08/08/2025 10:49:31

End:

Last Update: 08/08/2025 6:06
Infrastructure Restoration Petronella Av Wheelers Hill VIC

The Estimated Time of Restoration (ETR) has been revised to 09/08/2025 by 06:00

Impacted Location: Petronella Av Wheelers Hill VIC (Petronella Av Wheelers Hill VIC)

Start Date: 08/08/2025 09:20:12
End Date:

Status: update

Severity:

Status: Complete

Start: 08/08/2025 09:20:12

End:

Last Update: 09/08/2025 3:03
Network Disruption Waterford County

Opticomm is aware of an unplanned network disruption impacting services in WTFD

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 08/08/2025 05:30

• Affected Location and Community: Waterford County (WTFD)

• Impact of Disruption: All services

• Next expected update: 08/08/2025 07:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Waterford County (WTFD)

Start Date: 08/08/2025 05:30:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 08/08/2025 05:30:00

End:

Last Update: 07/08/2025 20:20
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 08/08/2025 02:00:00
End Date: 08/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 02:00:00

End: 08/08/2025 08:00:00

Last Update: 07/08/2025 22:22
Infrastructure Restoration - Alice Springs, NT

Impacted location: Alice Springs, NT

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 08/08/2025 01:31

End: 08/08/2025 15:20

Last Update: 08/08/2025 5:05
Change Request ROSEBUD VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: ROSEBUD VIC (ROSEBUD VIC)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request QLD TAS VIC

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: QLD TAS VIC (QLD TAS VIC)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request NSW

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service.

Impacted Location: NSW (NSW)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request BALLINA NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: BALLINA NSW (BALLINA NSW)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 20:20
Network Alira, 375 Centre Road

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at ALRA in Berwick, VIC. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at ALRA in Berwick, VIC. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Alira, 375 Centre Road (ALRA)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at ALRA in Berwick, VIC. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Network Seaside

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at STKN and SFBY in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at STKN and SFBY in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Seaside (SFBY)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at STKN and SFBY in Fern Bay, NSW. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Network Yarrabilba, Stoneleigh, Brookhaven, Chambers Pines, Woodlands, Sequana, Fairview, The Banks, The Verge

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at YRBA in Yarrabilba, WOOD in Waterford, AMGD in Logan Village and STLH in Logan Reserve, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at YRBA in Yarrabilba, WOOD in Waterford, AMGD in Logan Village and STLH in Logan Reserve, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: Yarrabilba, Stoneleigh, Brookhaven, Chambers Pines, Woodlands, Sequana, Fairview, The Banks, The Verge (YRBA, STLH, WOOD)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at YRBA in Yarrabilba, WOOD in Waterford, AMGD in Logan Village and STLH in Logan Reserve, QLD. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Network FKP Rochedale (Velocity)

Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at MGAT in Mt. Gravatt, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Severity: Opticomm wishes to inform you of a scheduled network event.
Engineers will be performing planned maintenance at MGAT in Mt. Gravatt, QLD. During the maintenance window, customers may be disconnected from the network.
This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Impacted Location: FKP Rochedale (Velocity) (MGAT)

Start Date: 08/08/2025 00:00:00
End Date: 08/08/2025 06:00:00

Severity: Opticomm wishes to inform you of a scheduled network event. Engineers will be performing planned maintenance at MGAT in Mt. Gravatt, QLD. During the maintenance window, customers may be disconnected from the network. This maintenance is to complete backhaul works to ensure the ongoing reliability and performance of the network.

Status: Complete

Start: 08/08/2025 00:00:00

End: 08/08/2025 06:00:00

Last Update: 07/08/2025 16:16
Infrastructure Restoration - Coondoo_West, QLD

Impacted location: Coondoo_West, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 20:23

End: 07/08/2025 22:19

Last Update: 07/08/2025 12:12
Infrastructure Restoration - Tabulam, NSW

Impacted location: Tabulam, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 20:06

End: 07/08/2025 22:27

Last Update: 07/08/2025 12:12
Infrastructure Restoration Shadforth, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Shadforth, WA (Shadforth, WA)

Start Date: 07/08/2025 18:19:47
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 18:19:47

End:

Last Update: 07/08/2025 10:10
Infrastructure Restoration Burrumbuttock, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Burrumbuttock, NSW (Burrumbuttock, NSW)

Start Date: 07/08/2025 17:59:47
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 17:59:47

End:

Last Update: 07/08/2025 14:14
Infrastructure Restoration - Walla Walla, NSW

Impacted location: Walla Walla, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 16:29

End: 07/08/2025 17:09

Last Update: 07/08/2025 7:07
Infrastructure Restoration - Enfield, VIC

Impacted location: Enfield, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 15:57

End: 07/08/2025 17:15

Last Update: 07/08/2025 7:07
Infrastructure Restoration - Sisters_Beach, TAS

Impacted location: Sisters_Beach, TAS

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 07/08/2025 15:15

End: 07/08/2025 16:02

Last Update: 07/08/2025 6:06
Infrastructure Restoration Boardman Close, Box Hill South

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Boardman Close, Box Hill South (Boardman Close, Box Hill South)

Start Date: 07/08/2025 12:14:33
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 12:14:33

End:

Last Update: 07/08/2025 4:04
Infrastructure Restoration Tweed Heads, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Tweed Heads, NSW (Tweed Heads, NSW)

Start Date: 07/08/2025 11:18:28
End Date:

Status: update

Severity:

Status: Complete

Start: 07/08/2025 11:18:28

End:

Last Update: 07/08/2025 10:10
Change Request BANORA POINT NSW

nbn will be repairing damage to network elements caused by a third-party. During the work you will experience an interruption to your service.

Impacted Location: BANORA POINT NSW (BANORA POINT NSW )

Start Date: 07/08/2025 11:00:00
End Date: 07/08/2025 15:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 11:00:00

End: 07/08/2025 15:00:00

Last Update: 07/08/2025 5:05
Outage Banksia Grove, Capricorn Village Yanchep (Velocity)

Opticomm is aware of a power supply failure impacting services in ALAR , BKSG , EGLT , YANP Banksia Grove , Allara , Elavale Eglinton , YANCHEP , Capricorn Village Yanchep (Velocity) , Beachside at Yanchep (Velocity)

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 10:52 aest

• Affected Location and Community: ALAR, YANP, EGLT, BKSG

• Impact of Disruption: Loss of service
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Outage - Medium

Impacted Location: Banksia Grove, Capricorn Village Yanchep (Velocity) (BKSG, YANP)

Start Date: 07/08/2025 10:53:00
End Date:

Severity: Outage - Medium

Status: Complete

Start: 07/08/2025 10:53:00

End:

Last Update: 07/08/2025 3:03
Network Disruption Lightsview

Opticomm is aware of an unplanned network disruption impacting services in LHPK Lightsview

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 07/08/2025 09:00 ACST

• Affected Location and Community: End users in 19 Hindmarsh Terrace, Lightsview SA (LTVW)

• Impact of Disruption: Total service loss

• Next expected update: 10:30 ACST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 07/08/2025 09:30:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 07/08/2025 09:30:00

End:

Last Update: 07/08/2025 3:03
Change Request MITCHAM VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: MITCHAM VIC (MITCHAM VIC)

Start Date: 07/08/2025 08:00:00
End Date: 07/08/2025 16:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 08:00:00

End: 07/08/2025 16:00:00

Last Update: 07/08/2025 6:06
Change Request BOX HILL SOUTH VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: BOX HILL SOUTH VIC (BOX HILL SOUTH VIC)

Start Date: 07/08/2025 08:00:00
End Date: 07/08/2025 13:30:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 08:00:00

End: 07/08/2025 13:30:00

Last Update: 07/08/2025 3:03
Change Request PORTLAND NSW

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: PORTLAND NSW (PORTLAND NSW)

Start Date: 07/08/2025 07:00:00
End Date: 07/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 07:00:00

End: 07/08/2025 19:00:00

Last Update: 07/08/2025 9:09
Change Request BUNDOORA VIC

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: BUNDOORA VIC (BUNDOORA VIC)

Start Date: 07/08/2025 07:00:00
End Date: 07/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 07:00:00

End: 07/08/2025 19:00:00

Last Update: 07/08/2025 9:09
Change Request VIC

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: VIC (VIC)

Start Date: 07/08/2025 06:00:00
End Date: 08/08/2025 09:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 06:00:00

End: 08/08/2025 09:00:00

Last Update: 07/08/2025 18:18
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 07/08/2025 02:00:00
End Date: 07/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 02:00:00

End: 07/08/2025 08:00:00

Last Update: 06/08/2025 22:22
Infrastructure Restoration - Teesdale, VIC

Impacted location: Teesdale, VIC

Severity: Standard

Status: Complete

Start: 07/08/2025 01:38

End: 07/08/2025 03:21

Last Update: 06/08/2025 17:17
Change Request Drinan QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Drinan QLD (Drinan QLD)

Start Date: 07/08/2025 00:00:00
End Date: 08/08/2025 18:00:00

Status: Held

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 08/08/2025 18:00:00

Last Update: 08/08/2025 8:08
Network East Village

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Router software upgrade

· Maintenance Period: Dear Customer, due to unforeseen circumstances this work is postponed to 07/08/2025. Apologies for any inconvenience caused.
Start Date & Time: 07/08/2025 00:00:00
Finish Date & Time: 07/08/2025 06:00:00

· Disruption Period: 6 hours

· Affected Location and Community: ETVG

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Router software upgrade

· Maintenance Period: Dear Customer, due to unforeseen circumstances this work is postponed to 07/08/2025. Apologies for any inconvenience caused.
Start Date & Time: 07/08/2025 00:00:00
Finish Date & Time: 07/08/2025 06:00:00

· Disruption Period: 6 hours

· Affected Location and Community: ETVG

Impacted Location: East Village (ETVG)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Router software upgrade · Maintenance Period: Dear Customer, due to unforeseen circumstances this work is postponed to 07/08/2025. Apologies for any inconvenience caused. Start Date & Time: 07/08/2025 00:00:00 Finish Date & Time: 07/08/2025 06:00:00 · Disruption Period: 6 hours · Affected Location and Community: ETVG

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request NSW QLD

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW QLD (NSW QLD)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request VIC

nbn will soon be performing work to upgrade parts of the Fixed Wireless network. During this activity you will experience a temporary loss of service.

Impacted Location: VIC (VIC)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request Ulverstone TAS

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Ulverstone TAS (Ulverstone TAS)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request ULVERSTON TAS

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: ULVERSTON TAS (ULVERSTON TAS)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 07/08/2025 00:00:00
End Date: 07/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 07/08/2025 00:00:00

End: 07/08/2025 06:00:00

Last Update: 06/08/2025 20:20
Infrastructure Restoration THORNBURY, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: THORNBURY, VIC (THORNBURY, VIC)

Start Date: 06/08/2025 22:36:15
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 22:36:15

End:

Last Update: 06/08/2025 17:17
Infrastructure Restoration - Kin_Kin, QLD

Impacted location: Kin_Kin, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 19:45

End: 06/08/2025 21:55

Last Update: 06/08/2025 11:11
Infrastructure Restoration - Coffs_Harbour_West, NSW

Impacted location: Coffs_Harbour_West, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 13:39

End: 06/08/2025 15:33

Last Update: 06/08/2025 5:05
Infrastructure Restoration - Fernleigh, NSW

Impacted location: Fernleigh, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 13:01

End: 06/08/2025 16:16

Last Update: 06/08/2025 6:06
Infrastructure Restoration Swan Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Swan Hill, VIC (Swan Hill, VIC)

Start Date: 06/08/2025 12:45:31
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 12:45:31

End:

Last Update: 06/08/2025 4:04
Infrastructure Restoration Clyde, VIC 3978

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Clyde, VIC 3978 (Clyde, VIC 3978)

Start Date: 06/08/2025 12:36:00
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 12:36:00

End:

Last Update: 06/08/2025 17:17
Infrastructure Restoration - Half Tide Beach, QLD

Impacted location: Half Tide Beach, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 11:52

End: 06/08/2025 15:35

Last Update: 06/08/2025 5:05
Infrastructure Restoration Pakenham Upper, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Pakenham Upper, VIC (Pakenham Upper, VIC)

Start Date: 06/08/2025 11:14:05
End Date:

Status: create

Severity:

Status: Complete

Start: 06/08/2025 11:14:05

End:

Last Update: 06/08/2025 4:04
Infrastructure Restoration Casuarina Avenue, Aldinga Beach

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Casuarina Avenue, Aldinga Beach (Casuarina Avenue, Aldinga Beach)

Start Date: 06/08/2025 10:51:04
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 10:51:04

End:

Last Update: 06/08/2025 12:12
Infrastructure Restoration BENTLEIGH EAST, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: BENTLEIGH EAST, VIC (BENTLEIGH EAST, VIC)

Start Date: 06/08/2025 09:23:13
End Date:

Status: create

Severity:

Status: Complete

Start: 06/08/2025 09:23:13

End:

Last Update: 06/08/2025 5:05
Infrastructure Restoration ROBINA, QLD

Due to restoration activity extending an Estimated Time of Restoration (ETR) cannot be provided.

Impacted Location: ROBINA, QLD (ROBINA, QLD)

Start Date: 06/08/2025 09:07:19
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 09:07:19

End:

Last Update: 07/08/2025 4:04
Change Request Pin Gin Hill QLD

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Pin Gin Hill QLD (Pin Gin Hill QLD)

Start Date: 06/08/2025 08:00:00
End Date: 07/08/2025 18:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 08:00:00

End: 07/08/2025 18:00:00

Last Update: 04/08/2025 18:18
Change Request NSW

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: NSW (NSW)

Start Date: 06/08/2025 08:00:00
End Date: 07/08/2025 17:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 08:00:00

End: 07/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Change Request CROYDON NORTH VIC

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: CROYDON NORTH VIC (CROYDON NORTH VIC)

Start Date: 06/08/2025 07:00:00
End Date: 06/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 07:00:00

End: 06/08/2025 19:00:00

Last Update: 06/08/2025 9:09
Infrastructure Restoration Ballina, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Ballina, NSW (Ballina, NSW)

Start Date: 06/08/2025 06:02:18
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 06:02:18

End:

Last Update: 06/08/2025 0:00
Infrastructure Restoration - cocos Is

Impacted location: cocos Is

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 06/08/2025 04:28

End: 06/08/2025 05:44

Last Update: 05/08/2025 19:19
Infrastructure Restoration Armidale, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Armidale, NSW (Armidale, NSW)

Start Date: 06/08/2025 04:15:33
End Date:

Status: update

Severity:

Status: Complete

Start: 06/08/2025 04:15:33

End:

Last Update: 06/08/2025 1:01
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in ASSH , KCLF , LIGU

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 06/08/2025 03:41

• Affected Location and Community: ASSH , KCLF , LIGU in NSW

• Impact of Disruption: Loss of service

• Next expected update: 06/08/2025 05:30
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 06/08/2025 03:41:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 06/08/2025 03:41:00

End:

Last Update: 06/08/2025 16:16
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 06/08/2025 02:00:00
End Date: 06/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 02:00:00

End: 06/08/2025 08:00:00

Last Update: 05/08/2025 22:22
Infrastructure Restoration Rockingham, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Rockingham, WA (Rockingham, WA)

Start Date: 06/08/2025 01:05:06
End Date:

Status: create

Severity:

Status: Complete

Start: 06/08/2025 01:05:06

End:

Last Update: 05/08/2025 16:16
Network

Opticomm is aware of an unplanned network disruption impacting services in SLAR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
Opticomm wishes to advise of the expedited planned works we are undertaking

· Scope of works: Cut over the backhaul connection to apply a permanent fix

· Maintenance Period: 1:00 AM - 6:00 AM

· Disruption Period: 180 minutes

· Affected Location and Community: SLAR and AUR2
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Opticomm is aware of an unplanned network disruption impacting services in SLAR

Ours teams are aware and are investigating with more information to be provided as soon as possible.
Opticomm wishes to advise of the expedited planned works we are undertaking

· Scope of works: Cut over the backhaul connection to apply a permanent fix

· Maintenance Period: 1:00 AM - 6:00 AM

· Disruption Period: 180 minutes

· Affected Location and Community: SLAR and AUR2
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Impacted Location:

Start Date: 06/08/2025 01:00:00
End Date: 06/08/2025 06:00:00

Severity: Opticomm is aware of an unplanned network disruption impacting services in SLAR Ours teams are aware and are investigating with more information to be provided as soon as possible. Opticomm wishes to advise of the expedited planned works we are undertaking · Scope of works: Cut over the backhaul connection to apply a permanent fix · Maintenance Period: 1:00 AM - 6:00 AM · Disruption Period: 180 minutes · Affected Location and Community: SLAR and AUR2 We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC

Status: Complete

Start: 06/08/2025 01:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 17:17
Change Request MOGGS CREEK VIC 3231

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOGGS CREEK VIC 3231 (MOGGS CREEK VIC 3231)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request MOGGS CREEK VIC 3231

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: MOGGS CREEK VIC 3231 (MOGGS CREEK VIC 3231)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request Berwick VIC 3806

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Berwick VIC 3806 (Berwick VIC 3806)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request BALLINA NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: BALLINA NSW (BALLINA NSW)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request WYNDHAM VALE VIC

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: WYNDHAM VALE VIC (WYNDHAM VALE VIC)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 06/08/2025 00:00:00
End Date: 06/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 06/08/2025 00:00:00

End: 06/08/2025 06:00:00

Last Update: 05/08/2025 20:20
Network Disruption Trinity

Opticomm is aware of an unplanned network disruption impacting services in AKMS

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 2025-08-06 12:25:00

• Affected Location and Community: AKMS

• Impact of Disruption: Loss of service

• Next expected update: 14:00
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Trinity (AKMS)

Start Date: 06/08/2025 00:00:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 06/08/2025 00:00:00

End:

Last Update: 06/08/2025 7:07
Network North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island, East Village

Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 05/08/2025 23:00:00 to 06/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus

· Scope of works: Fibre joint & cable upgrade works

· Maintenance Period: 05/08/2025 23:00:00 to 06/08/2025 07:00:00

· Disruption Period: 8 hours

· Affected Location and Community: Multiple locations in Spring Hill

Impacted Location: North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island, East Village (NTHR, RPLY, BEID, ETVG)

Start Date: 05/08/2025 23:00:00
End Date: 06/08/2025 07:00:00

Severity: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Fibre joint & cable upgrade works · Maintenance Period: 05/08/2025 23:00:00 to 06/08/2025 07:00:00 · Disruption Period: 8 hours · Affected Location and Community: Multiple locations in Spring Hill

Status: Complete

Start: 05/08/2025 23:00:00

End: 06/08/2025 07:00:00

Last Update: 05/08/2025 23:23
Infrastructure Restoration - Invergowrie, NSW

Impacted location: Invergowrie, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 21:57

End: 05/08/2025 23:03

Last Update: 05/08/2025 13:13
Infrastructure Restoration Coolamon NSW 2701

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Coolamon NSW 2701 (Coolamon NSW 2701)

Start Date: 05/08/2025 20:00:01
End Date:

Status: create

Severity:

Status: Complete

Start: 05/08/2025 20:00:01

End:

Last Update: 05/08/2025 13:13
Infrastructure Restoration - Coolamon Reservoir, QLD

Impacted location: Coolamon Reservoir, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 20:00

End: 05/08/2025 21:19

Last Update: 05/08/2025 11:11
Infrastructure Restoration - Mt Tingha, NSW

Impacted location: Mt Tingha, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 19:58

End: 07/08/2025 14:32

Last Update: 07/08/2025 4:04
Infrastructure Restoration - South Murwillumbah, NSW 2484

Impacted location: South Murwillumbah, NSW 2484

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 17:47

End: 06/08/2025 08:47

Last Update: 05/08/2025 22:22
Network Disruption Lightsview

Opticomm is aware of an unplanned network disruption impacting services in LHPK Lightsview

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 05/08/2025 14:00 AEST

• Affected Location and Community: LTVW

• Impact of Disruption: Subset of services offline

• Next expected update: 12:45 AEST

Update 11:45 - we have engaged our field team to investigate the affected site. Further updates will be provided soon.
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Lightsview (LHPK)

Start Date: 05/08/2025 14:00:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 05/08/2025 14:00:00

End:

Last Update: 06/08/2025 23:23
Infrastructure Restoration - Home Island, WA

Impacted location: Home Island, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Severity: Standard

Status: Complete

Start: 05/08/2025 13:48

End: 05/08/2025 14:31

Last Update: 05/08/2025 4:04
Infrastructure Restoration - Cocos (Keeling) Islands

Impacted location: Cocos (Keeling) Islands

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 13:41

End: 05/08/2025 14:44

Last Update: 05/08/2025 4:04
Infrastructure Restoration - Wallan VIC 3756

Impacted location: Wallan VIC 3756

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 12:45

End: 05/08/2025 14:56

Last Update: 05/08/2025 4:04
Infrastructure Restoration - Teal Flat, SA

Impacted location: Teal Flat, SA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 12:28

End: 05/08/2025 17:54

Last Update: 05/08/2025 7:07
Infrastructure Restoration - Dungog NSW

Impacted location: Dungog NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 10:23

End: 05/08/2025 14:01

Last Update: 05/08/2025 4:04
Network Disruption Gemlife Woodend

Opticomm is aware of an unplanned network disruption impacting services in LGWE Gemlife Woodend

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 9:45am

• Affected Location and Community: Gemlife Woodend (LGWE)

• Impact of Disruption: All services

• Next expected update: 11:30 am
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location: Gemlife Woodend (LGWE)

Start Date: 05/08/2025 09:45:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 05/08/2025 09:45:00

End:

Last Update: 05/08/2025 10:10
Infrastructure Restoration - Proserpine_Town, QLD

Impacted location: Proserpine_Town, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 09:37

End: 05/08/2025 10:36

Last Update: 05/08/2025 0:00
Change Request Palm Cove QLD

nbn will soon be performing an upgrade on network elements in your area. This work is being performed during daylight hours to ensure the safety of field staff. You will experience a temporary service interruption during this work.

Impacted Location: Palm Cove QLD (Palm Cove QLD)

Start Date: 05/08/2025 09:00:00
End Date: 05/08/2025 18:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 09:00:00

End: 05/08/2025 18:00:00

Last Update: 05/08/2025 8:08
Change Request Timboon South VIC

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Timboon South VIC (Timboon South VIC)

Start Date: 05/08/2025 08:00:00
End Date: 08/08/2025 18:00:00

Status: Held

Severity:

Status: Complete

Start: 05/08/2025 08:00:00

End: 08/08/2025 18:00:00

Last Update: 08/08/2025 8:08
Change Request MACLEAN NSW

nbn will soon be upgrading network hardware in your area. For safety reasons this work needs to be conducted during the day. You will experience a temporary service interruption during this activity.

Impacted Location: MACLEAN NSW (MACLEAN NSW)

Start Date: 05/08/2025 07:00:00
End Date: 05/08/2025 19:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 07:00:00

End: 05/08/2025 19:00:00

Last Update: 05/08/2025 9:09
Change Request WA - Katanning

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: WA - Katanning (WA - Katanning)

Start Date: 05/08/2025 02:00:00
End Date: 05/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 02:00:00

End: 05/08/2025 08:00:00

Last Update: 04/08/2025 22:22
Change Request South Perth WA 6151

nbn will shortly be performing urgent work on the network in your area. You will experience a temporary service interruption during this activity.

Impacted Location: South Perth WA 6151 (South Perth WA 6151)

Start Date: 05/08/2025 02:00:00
End Date: 05/08/2025 08:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 02:00:00

End: 05/08/2025 08:00:00

Last Update: 04/08/2025 22:22
Infrastructure Restoration - Cocos (Keeling) Islands

Impacted location: Cocos (Keeling) Islands

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 05/08/2025 01:22

End: 05/08/2025 06:27

Last Update: 04/08/2025 20:20
Change Request Aldinga SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Aldinga SA (Aldinga SA)

Start Date: 05/08/2025 00:30:00
End Date: 05/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:30:00

End: 05/08/2025 06:30:00

Last Update: 04/08/2025 20:20
Change Request Gawler SA

nbn will soon be performing work on the services in your area. On this date you will experience a brief overnight outage while the activity is underway.

Impacted Location: Gawler SA (Gawler SA)

Start Date: 05/08/2025 00:30:00
End Date: 05/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:30:00

End: 05/08/2025 06:30:00

Last Update: 04/08/2025 20:20
Change Request Willunga SA

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Willunga SA (Willunga SA)

Start Date: 05/08/2025 00:30:00
End Date: 05/08/2025 06:30:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:30:00

End: 05/08/2025 06:30:00

Last Update: 04/08/2025 18:18
Infrastructure Restoration Berwick South, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Berwick South, VIC (Berwick South, VIC)

Start Date: 05/08/2025 00:12:15
End Date:

Status: create

Severity:

Status: Complete

Start: 05/08/2025 00:12:15

End:

Last Update: 04/08/2025 20:20
Change Request Bereserker-QLD

nbn is performing maintenance on hardware to ensure that the reliability of the network is maintained while expansion takes place. During this activity you will experience a temporary overnight service interruption.

Impacted Location: Bereserker-QLD (Bereserker-QLD)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request Wingham NSW

nbn will soon be performing work on hardware and fibre in your area. This will cause a service interruption overnight where you will be temporarily unable to access the nbn network.

Impacted Location: Wingham NSW (Wingham NSW)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request NSW

nbn will soon be performing work to upgrade software on the network. During this overnight activity you will temporarily be unable to connect to the nbn network.

Impacted Location: NSW (NSW)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request VIC - Cheltenham

nbn has scheduled an outage which will cause an interruption to your service. The work being performed will allow for the expansion of the network by building additional service capacity.

Impacted Location: VIC - Cheltenham (VIC - Cheltenham)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Change Request NSW - Nowra

nbn will soon be undergoing activity to reconfigure the network which will cause a temporary interruption to your service. The work being performed will allow for future expansion of the network.

Impacted Location: NSW - Nowra (NSW - Nowra)

Start Date: 05/08/2025 00:00:00
End Date: 05/08/2025 06:00:00

Status: New

Severity:

Status: Complete

Start: 05/08/2025 00:00:00

End: 05/08/2025 06:00:00

Last Update: 04/08/2025 20:20
Infrastructure Restoration - Imbil, QLD

Impacted location: Imbil, QLD

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 22:21

End: 04/08/2025 23:50

Last Update: 04/08/2025 13:13
Infrastructure Restoration - Dungog NSW 2420

Impacted location: Dungog NSW 2420

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 18:02

End: 04/08/2025 23:09

Last Update: 04/08/2025 13:13
Infrastructure Restoration - Mt William, VIC

Impacted location: Mt William, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 16:43

End: 05/08/2025 08:51

Last Update: 04/08/2025 22:22
Infrastructure Restoration Lavers Hill, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Lavers Hill, VIC (Lavers Hill, VIC)

Start Date: 04/08/2025 16:00:48
End Date:

Status: create

Severity:

Status: Complete

Start: 04/08/2025 16:00:48

End:

Last Update: 04/08/2025 7:07
Infrastructure Restoration Kalamunda, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Kalamunda, WA (Kalamunda, WA)

Start Date: 04/08/2025 15:49:02
End Date:

Status: create

Severity:

Status: Complete

Start: 04/08/2025 15:49:02

End:

Last Update: 04/08/2025 8:08
Infrastructure Restoration Gingin, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Gingin, WA (Gingin, WA)

Start Date: 04/08/2025 15:16:31
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 15:16:31

End:

Last Update: 04/08/2025 8:08
Infrastructure Restoration Toodyay South, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Toodyay South, WA (Toodyay South, WA)

Start Date: 04/08/2025 15:15:47
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 15:15:47

End:

Last Update: 04/08/2025 9:09
Infrastructure Restoration KINGS PARK, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: KINGS PARK, SA (KINGS PARK, SA)

Start Date: 04/08/2025 14:11:20
End Date:

Status: create

Severity:

Status: Complete

Start: 04/08/2025 14:11:20

End:

Last Update: 04/08/2025 6:06
Infrastructure Restoration South Yunderup, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: South Yunderup, WA (South Yunderup, WA)

Start Date: 04/08/2025 13:40:35
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 13:40:35

End:

Last Update: 04/08/2025 7:07
Change Request MULGRAVE VIC

A local power supplier has advised nbn of a planned electricity interruption that may affect the nbn network. Due to the planned interruption nbn customers may experience a loss of service to their phone/internet service for the duration of the outage window. For further information related to the planned interruption please visit your local power supplier?s website.

Impacted Location: MULGRAVE VIC (MULGRAVE VIC)

Start Date: 04/08/2025 11:30:00
End Date: 04/08/2025 15:30:00

Status: New

Severity:

Status: Complete

Start: 04/08/2025 11:30:00

End: 04/08/2025 15:30:00

Last Update: 04/08/2025 5:05
Infrastructure Restoration Evanston South, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Evanston South, SA (Evanston South, SA)

Start Date: 04/08/2025 10:09:50
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 10:09:50

End:

Last Update: 04/08/2025 8:08
Infrastructure Restoration Moree, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Moree, NSW (Moree, NSW)

Start Date: 04/08/2025 09:28:43
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 09:28:43

End:

Last Update: 04/08/2025 13:13
Infrastructure Restoration - Willaura, VIC

Impacted location: Willaura, VIC

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 09:15

End: 04/08/2025 16:20

Last Update: 04/08/2025 6:06
Infrastructure Restoration - Kentdale, WA

Impacted location: Kentdale, WA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 09:11

End: 04/08/2025 15:07

Last Update: 04/08/2025 5:05
Change Request PANTON HILL PANTON HILL Panton Hill

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: PANTON HILL PANTON HILL Panton Hill (PANTON HILL PANTON HILL Panton Hill)

Start Date: 04/08/2025 08:00:00
End Date: 05/08/2025 17:00:00

Status: New

Severity:

Status: Complete

Start: 04/08/2025 08:00:00

End: 05/08/2025 17:00:00

Last Update: 04/08/2025 18:18
Infrastructure Restoration - Kentdale, WA

Impacted location: Kentdale, WA

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 06:43

End: 04/08/2025 14:56

Last Update: 04/08/2025 4:04
Change Request Green Hills Range SA

nbn? will shortly be performing repair work on the Fixed Wireless network in your area. During this activity you will experience a temporary loss of service. For safety reasons this work may need to be performed during the day.

Impacted Location: Green Hills Range SA (Green Hills Range SA)

Start Date: 04/08/2025 06:30:00
End Date: 05/08/2025 18:30:00

Status: Held

Severity:

Status: Complete

Start: 04/08/2025 06:30:00

End: 05/08/2025 18:30:00

Last Update: 05/08/2025 8:08
Infrastructure Restoration Mukinbudin , WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Mukinbudin , WA (Mukinbudin , WA)

Start Date: 04/08/2025 05:01:55
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 05:01:55

End:

Last Update: 04/08/2025 6:06
Infrastructure Restoration - Rockvale Road, NSW

Impacted location: Rockvale Road, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 04/08/2025 03:07

End: 05/08/2025 13:50

Last Update: 05/08/2025 3:03
Infrastructure Restoration Mt Topper, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Mt Topper, NSW (Mt Topper, NSW)

Start Date: 04/08/2025 03:03:42
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 03:03:42

End:

Last Update: 04/08/2025 4:04
Infrastructure Restoration Nungarin, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Nungarin, WA (Nungarin, WA)

Start Date: 04/08/2025 02:46:29
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 02:46:29

End:

Last Update: 04/08/2025 6:06
Infrastructure Restoration Calingiri, WA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Calingiri, WA (Calingiri, WA)

Start Date: 04/08/2025 00:14:10
End Date:

Status: update

Severity:

Status: Complete

Start: 04/08/2025 00:14:10

End:

Last Update: 04/08/2025 7:07
Network Disruption

Opticomm is aware of an unplanned network disruption impacting services in TRIN

Ours teams are aware and are investigating with more information to be provided as soon as possible.
• Details:

• Disruption Start Time: 22:30

• Affected Location and Community: Trinity Park

• Impact of Disruption: Loss of service

• Next expected update: 4/8
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

Kind Regards,
Opticomm NOC

Severity: Network Disruption - Low

Impacted Location:

Start Date: 03/08/2025 22:30:00
End Date:

Severity: Network Disruption - Low

Status: Complete

Start: 03/08/2025 22:30:00

End:

Last Update: 04/08/2025 10:10
Infrastructure Restoration Smiths Lake, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Impacted Location: Smiths Lake, NSW (Smiths Lake, NSW)

Start Date: 03/08/2025 21:40:37
End Date:

Status: update

Severity:

Status: Complete

Start: 03/08/2025 21:40:37

End:

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Coomba Park, NSW

Impacted location: Coomba Park, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 20:34

End: 04/08/2025 19:13

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Smiths Lake, NSW

Impacted location: Smiths Lake, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 11:10

End: 04/08/2025 19:09

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Mt Tingha, NSW

Impacted location: Mt Tingha, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 10:33

End: 05/08/2025 17:36

Last Update: 05/08/2025 7:07
Infrastructure Restoration - Mooneba, NSW

Impacted location: Mooneba, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 06:13

End: 04/08/2025 14:17

Last Update: 04/08/2025 4:04
Infrastructure Restoration - Yarravel, NSW

Impacted location: Yarravel, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 05:48

End: 05/08/2025 18:33

Last Update: 05/08/2025 8:08
Infrastructure Restoration Smithtown, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Smithtown, NSW (Smithtown, NSW)

Start Date: 03/08/2025 02:57:46
End Date:

Status: update

Severity:

Status: Complete

Start: 03/08/2025 02:57:46

End:

Last Update: 04/08/2025 9:09
Infrastructure Restoration - Bendemeer, NSW

Impacted location: Bendemeer, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 01:57

End: 05/08/2025 16:08

Last Update: 05/08/2025 6:06
Infrastructure Restoration - Clybucca, NSW

Impacted location: Clybucca, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 03/08/2025 01:50

End: 04/08/2025 20:34

Last Update: 04/08/2025 10:10
Infrastructure Restoration Dondingalong, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Dondingalong, NSW (Dondingalong, NSW)

Start Date: 03/08/2025 00:53:58
End Date:

Status: update

Severity:

Status: Complete

Start: 03/08/2025 00:53:58

End:

Last Update: 04/08/2025 4:04
Infrastructure Restoration - Hat_Head, NSW

Impacted location: Hat_Head, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 02/08/2025 23:26

End: 04/08/2025 19:01

Last Update: 04/08/2025 9:09
Infrastructure Restoration Stuarts Point, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: Stuarts Point, NSW (Stuarts Point, NSW)

Start Date: 02/08/2025 21:56:17
End Date:

Status: update

Severity:

Status: Complete

Start: 02/08/2025 21:56:17

End:

Last Update: 05/08/2025 8:08
Infrastructure Restoration South West Rocks, NSW

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: South West Rocks, NSW (South West Rocks, NSW)

Start Date: 02/08/2025 20:52:27
End Date:

Status: update

Severity:

Status: Complete

Start: 02/08/2025 20:52:27

End:

Last Update: 04/08/2025 4:04
Infrastructure Restoration - Gladstone, NSW

Impacted location: Gladstone, NSW

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Severity: Standard

Status: Complete

Start: 02/08/2025 20:49

End: 04/08/2025 18:53

Last Update: 04/08/2025 8:08
Unplanned Outage The Links

Opticomm is aware of a power supply failure impacting services in SAST

For more information please visit the local power supplies website
• Details:

• Disruption Start Time: 11:08

• Affected Location and Community: South West Rocks NSW 2431 (SAST)

• Impact of Disruption: Loss of service due to unplanned power outage. https://www.essentialenergy.com.au/outages-and-faults/power-outages

• Next expected update:
We understand the inconvenience this disruption may be causing and appreciate your patience while the issue is worked through

Kind Regards,
Opticom NOC

Severity: Unplanned Outage - Low

Impacted Location: The Links (SAST)

Start Date: 02/08/2025 11:09:00
End Date:

Severity: Unplanned Outage - Low

Status: Complete

Start: 02/08/2025 11:09:00

End:

Last Update: 06/08/2025 12:12
Change Request Townsville QLD

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Townsville QLD (Townsville QLD)

Start Date: 31/07/2025 08:00:00
End Date: 09/08/2025 18:00:00

Status: Held

Severity:

Status: Complete

Start: 31/07/2025 08:00:00

End: 09/08/2025 18:00:00

Last Update: 08/08/2025 18:18
Change Request Greensborough VIC

nbn is undertaking a series of planned activities to enhance the network capacity in your area. During this upgrade period you may experience multiple interruptions as we work on upgrading the network hardware. For safety reasons some of these activities must be conducted during daytime hours.

Impacted Location: Greensborough VIC (Greensborough VIC)

Start Date: 31/07/2025 07:00:00
End Date: 06/08/2025 19:00:00

Status: Held

Severity:

Status: Complete

Start: 31/07/2025 07:00:00

End: 06/08/2025 19:00:00

Last Update: 05/08/2025 18:18
Change Request Karangi NSW

As part of a fixed wireless network upgrade nbn? will be upgrading hardware in your area. This activity will improve capacity on the network and improve the service experience. As tower climbing is required this work may be performed during the day.

Impacted Location: Karangi NSW (Karangi NSW)

Start Date: 29/07/2025 06:00:00
End Date: 07/08/2025 20:00:00

Status: Held

Severity:

Status: Complete

Start: 29/07/2025 06:00:00

End: 07/08/2025 20:00:00

Last Update: 05/08/2025 18:18
Infrastructure Restoration MARSDEN, QLD

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: MARSDEN, QLD (MARSDEN, QLD)

Start Date: 24/07/2025 10:49:21
End Date:

Status: update

Severity:

Status: Complete

Start: 24/07/2025 10:49:21

End:

Last Update: 05/08/2025 23:23
Infrastructure Restoration KEW, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: KEW, VIC (KEW, VIC)

Start Date: 23/07/2025 11:31:31
End Date:

Status: update

Severity:

Status: Complete

Start: 23/07/2025 11:31:31

End:

Last Update: 06/08/2025 22:22
Infrastructure Restoration KEW, VIC

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: KEW, VIC (KEW, VIC)

Start Date: 23/07/2025 10:36:37
End Date:

Status: update

Severity:

Status: Complete

Start: 23/07/2025 10:36:37

End:

Last Update: 06/08/2025 23:23
Infrastructure Restoration LEABROOK, SA

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity.

Impacted Location: LEABROOK, SA (LEABROOK, SA)

Start Date: 22/07/2025 13:01:37
End Date:

Status: update

Severity:

Status: Complete

Start: 22/07/2025 13:01:37

End:

Last Update: 10/08/2025 23:23

Network Status

Change Request NSW

Change Request QLD

Change Request NSW

Change Request WA

Change Request QLD

Change Request NSW

Change Request QLD

Change Request NSW

Change Request SA

Change Request Footscray VIC

Change Request VIC - Footscray

Change Request NSW QLD VIC

Change Request HAMILTON NSW

Change Request QLD

Change Request LEPPINGTON NSW

Change Request Paradise Point QLD

Change Request Werribee VIC

Change Request Thornton South VIC

Change Request NT SA

Change Request Mungar QLD

Change Request NSW VIC

Change Request NSW

Change Request Newmarket QLD

Change Request NSW/SA/TAS

Change Request CORRIMAL NSW 2518

Change Request NSW QLD VIC

Change Request BALGAL BEACH QLD

Change Request BALGAL BEACH QLD

Change Request Eglinton WA

Change Request Kidman Park SA

Change Request CORRIMAL NSW 2518

Change Request CAMPBELLFIELD VIC

Change Request NSW QLD VIC

Change Request VIC - Footscray

Change Request AYR QLD

Change Request AYR QLD

Network Sunbury Fields

Change Request Carlise WA

Change Request Cameron Park NSW

Change Request NSW QLD TAS VIC

Change Request AYR QLD

Change Request AYR QLD

Change Request TAS

Change Request Taylors Hill VIC

Change Request VIC - Footscray

Change Request Kingaroy QLD

Change Request WA

Change Request Willunga SA

Change Request Halifax QLD

Change Request Taylors Hill VIC

Change Request Scone NSW

Change Request NSW QLD VIC

Change Request AYR QLD

Change Request AYR QLD

Change Request AYR QLD

Change Request QLD

Network North Harbour, Ecco Ripley, Ripley Valley, Gemlife Bribie Island

Change Request Toowong QLD

Change Request Yeronga QLD

Change Request Petersham NSW

Change Request St Marys NSW

Change Request Bodalla NSW

Change Request Potato Head NSW

Change Request Image Flat QLD

Change Request WA

Change Request Mungar QLD

Change Request Cranbourne East VIC

Change Request NSW QLD VIC

Change Request NSW

Change Request LONGREACH QLD

Network

Change Request NT SA

Change Request LONGREACH QLD

Network

Network

Change Request MILDURA VIC 3500

Change Request NSW

Change Request NSW TAS VIC

Change Request VIC