nbn® Fixed Wireless

What is nbn Fixed Wireless?

nbn Fixed Wireless

nbn Fixed Wireless internet utilises data transmitted over radio signals from a transmission tower, to an nbn outdoor antenna connected to an indoor nbn connection box. Activ8me can arrange for an approved nbn installer to complete a standard installation of all required equipment free-of-charge at your premises, if it’s not already installed.

Why should I Choose Activ8me?

We’re 100% Australian owned-and-operated: All operations are managed within Australia meaning you’ll receive local, reliable support from a team that understands your needs.

We support regional, rural and remote Australian communities: No matter where you’re located, activ8me will strive to get you connected!

No Setup Fees (Month-to-month Contract): Sign up with No Setup Fees and no Cancellation Fees on a Month-to-month Contract.

Free plan Changes: Freely move up or down plans to suit your needs.

nbn Fixed Wireless Installation

Is there a fee for installation?

Once your order is placed, Activ8me will notify you of the next available installation date and time. Lead times on installation depends on local demand and availability of technicians in your area at the time of order, but with nbn contractors right around Australia, general estimates are between 1 and 2 weeks after placing the order. The technician will install the nbn Fixed Wireless antenna on your roof, as well as the nbn modem (called an NTD, or Network Termination Device) inside the house completely government subsidised for standard installations. If your property requires a non-standard installation, nbn will advise you if there are any charges involved.

nbn Fixed Wireless Installation

The nbn Fixed Wireless equipment that will be installed in your home comes in two parts:

An outdoor antenna, usually mounted on the roof, will transmit the signal from the nbn Fixed Wireless tower to your premises and then into an nbn connection box, which is usually installed inside your property.

The nbn connection box will then transmit the signal to your modem, then on to your connected devices.

Photo courtesy of nbn

View the nbn Fixed Wireless User Guide here

nbn Fixed Wireless FAQ’s

Can Congestion Affect My Fixed Wireless Service?

Why won’t my address appear on your website?

If your home isn’t listed in the nbn address-checker, our team can register it with the nbn registry at no cost. Once added to the registry (typically within 24-48 hours), you can place an order for installation.

Can multiple installations occur on the one property?

Yes, multiple nbn® Fixed Wireless services can be installed on the one property, but with a limit of one per freestanding structure. Talk to our team if you’re unsure about your property, however if there’s more than one building on your property, you can have installations on any that have residents.

Important Information

Getting a Wi-Fi Router

You’ll need a Wi-Fi router if you wish to create a Wireless Network in your home to connect wirelessly to the internet (for instance, with a phone or tablet). You can use the service without a router if you have a single PC or another device you wish to connect to the internet via an ethernet cable plugged directly into the nbn modem (NTD). In today’s modern smartphone age, most customers prefer the simplicity of a home Wi-Fi network for wireless internet access. Activ8me can have a router posted out to you when you place your order – it will be all configured and ready to plug-and-play. Our router prices are listed above. You may be able to use another ISP’s router with our service, you will just need to ensure it’s not network locked to your old provider. We also cannot guarantee our Support team will be able to troubleshoot issues that may arise using a third-party router – our Support team will do their best to try though!

No charges until your service is activated

Once the service is activated, we’ll then send you your first invoice.

Switch the service on and off

With the option of a no lock-in contract and no setup fees, the Fixed Wireless service is not only great for permanent residents but also perfect for owners of holiday-homes & short stay accommodation. Once the service is installed, owners or holiday-makers can connect a new service on an existing installation very quickly, just pay for one month (or as many months as needed), then disconnect. New services on already installed Fixed Wireless equipment can be up-and-running within 2-48 hours.

Free Plan Changes

Customers can change plans free-of-charge at any time, with the change to take effect at the start of the next billing cycle. Customers can change plans up or down, either over the phone or online in the Member’s Area of our website.