NOTICE OF WITHDRAWAL OF SELECTED nbn™ FIXED WIRELESS PRODUCTS

This is a notice of variation of Activ8me’s Standard Form of Agreement – Activ8me NBN & Opticomm Broadband Services, under clause 14.1.

Activ8me notifies customers of the following nbn™ Direct Fixed Wireless products that with effect on your billing anniversary date, on or after 19 September 2019, we will cease supplying these products:

  • nbn™ Fixed Wireless 50GB 12/1Mbps plan for $45.00 per month
  • nbn™ Fixed Wireless 50GB 25/5Mbps plan for $55.00 per month
  • nbn™ Fixed Wireless 100GB 12/1Mbps plan for $39.95 per month
  • nbn™ Fixed Wireless 100GB 25/5Mbps plan for $44.95 per month
  • nbn™ Fixed Wireless 100GB 25/5Mbps plan for $49.95 per month
  • nbn™ Fixed Wireless 250GB 12/1Mbps plan for $49.95 per month
  • nbn™ Fixed Wireless 250GB 25/5Mbps plan for $54.95 per month
  • nbn™ Fixed Wireless 500GB 12/1Mbps plan for $54.95 per month

Due to the introduction of nbn™ Wireless Plus, we are in the process of migrating our customers to this new service which means the products mentioned above will no longer be available.
All services that are still on the above products will be switched off on your billing anniversary date, on or after 19 September 2019.

We have written to affected customers suggesting they move to our Wireless Plus product.
You can move to a new product by logging in to your Activ8me account, or by calling us on 13 22 88.
Activ8me can provide you with a general Indication of speeds during the typical busy period (7pm-11pm). We may also be able to provide you with tower upgrade information that will Improve your service, when that Information Is available.

 

NOTICE OF WITHDRAWAL OF SELECTED nbn™ FIBRE PRODUCTS

This is a notice of variation of Activ8me’s Standard Form of Agreement – Activ8me NBN & Opticomm Broadband Services, under clause 14.1.
Activ8me notifies customers of the following nbn™ Direct Fibre products that with effect on your billing anniversary date, on or after 19 September 2019, we will cease supplying these products:

  • nbn™ Fibre 50GB 12/1Mbps plan for $45.00 per month
  • nbn™ Fibre 50GB 25/5Mbps plan for $55.00 per month
  • nbn™ Fibre 100GB 12/1Mbps plan for $39.95 per month
  • nbn™ Fibre 100GB 25/5Mbps plan for $44.95 per month
  • nbn™ Fibre 100GB 25/5Mbps plan for $49.95 per month
  • nbn™ Fibre 100GB 100/40Mbps plan for $69.95 per month
  • nbn™ Fibre 250GB 12/1Mbps plan for $49.95 per month
  • nbn™ Fibre 250GB 25/5Mbps plan for $54.95 per month
  • nbn™ Fibre 500GB 25/5Mbps plan for $54.95 per month

This is as a result of the new nbn™ pricing structure that was introduced several months ago.  All services that are mentioned above will be switched off on your billing anniversary date, on or after 19 September 2019.

We have written to affected customers suggesting they move to our nbn™ Fibre 50/20 Mbps speed tier, or nbn™ Fibre 100/40 Mbps speed tier, where applicable.
You can move to a new service by logging in to your Activ8me account, or by calling us on 13 22 88.

For the 50/20 speed, typical busy period (7pm – 11pm) download speed is 45Mbps for fixed line services.
For the 100/40 speed, typical busy period (7pm – 11pm) download speed is 85.2Mbps for fixed line services.