Skip to main content
    • nbn® Sky Muster®
    • nbn® Fibre
    • nbn® Fixed Wireless
    • Opticomm Fibre
    • Phone
    • Business Services
    • Help Centre
    • Network Status
    • Speed Test
    • About Us
    • Contact Us
activ8me | nbn®, Internet & Home Phone Service Providers
    • My Account
    • My Webmail
activ8me | nbn®, Internet & Home Phone Service Providers
  • My Account
  • My Webmail

Activ8me

  • Home

Services

  • nbn® Sky Muster®
  • nbn® Fixed Wireless
  • nbn® Fibre
  • Opticomm Fibre
  • Phone
  • Business Services

Support

  • Help Centre
  • Network Status
  • Speed Test
  • About Us
  • Contact Us

ORGANISE A CALL-BACK

Please enter a contact number below and one of our team will call you shortly

    Please enter valid phone number
    Please enter your State.
    Please enter your desired callback time.

    Contact

    Our help desk is based in Australia

    Call Us
    13 22 88
    Opening Hours
    • Sales Enquiries
      Mon - Fri: 8am to 8pm AEST/AEDT (Vic Time)
    • Customer Support
      Mon - Fri: 8am to 8pm AEST/AEDT (Vic Time)
      Sat - Sun: 8am to 5pm AEST/AEDT (Vic Time)
    • Finance
      Mon - Fri: 8am to 5pm AEST/AEDT (Vic Time)
    Office Address
    • Activ8me Head Office 279 Dundas Street, Preston Vic 3072
    • Warehouse (For packages and large deliveries)
      279 Dundas Street, Preston Vic 3072
    • ABN 27 103 009 552
    • ACN 103 009 552
    Complaints

    We take all complaints seriously. If you wish to lodge a complaint, view our Complaints Handling Policy and lodge a complaint through this link.

    Lodge a Complaint
    Application for Payment Assistance

    We have a policy in place for assisting our customers in times of financial hardship. View our Payment Assistance Policy and to make an application for assistance through this link.

    Payment Assistance
    Customers with Disability
    National Relay Service
    Email Us
      Please Provide a Valid Category
      Please Provide a Valid Subject
      Please note, in order to cancel your service we'll need to speak with you. We'll try to call you soon, however we suggest calling us on 13 22 88 to arrange your cancellation.
      Please Provide a Valid Name
      Please Enter a Valid Customer Number. Customer Numbers are 8 digits in length and beginning with 30
      Please Provide a Valid Email
      Please Provide a Valid Phone Number
      Please Provide a Valid Message of at least 20 characters.
      Activ8me Referral Program

      Refer a Mate to Activ8me and when your friend connects, each of you will receive $50 account credit!

      At Activ8me, we know the best way to find out about great things is by word of mouth, so we want to reward you for sharing Activ8me with your friends.

      You can score $50 account credit in two ways

      • Speak to your friends/neighbours and get them to mention your name when they sign up via phone (13 22 88).
      • Provide the details of your interested friends or neighbours using the form and we'll contact them.
      Activ8me m8
      Your Details
        Please enter valid account Holder Name
        Please enter valid account number
        Please enter valid phone number
        Friend's Details
        Please enter valid friend name
        Please enter valid friend email
        Please enter valid friend phone
        By pressing the SUBMIT button below you acknowledge that you have your friend's authorisation to provide their details to Activ8me and that they consent to be contacted regarding phone/Internet services.
        If your referred friends call Activ8me sales directly they must mention your name at the time of sign-up. The credit is not redeemable for cash and can only be used on your Activ8me account.
        activ8me | nbn®, Internet & Home Phone Service Providers
        • Services
        • Support
        • About Us
        • Network Status
        • Media
        • Blog
        • Contact Us
        • Login
        • Speed Test
        • Business Services

        Follow Us

        • Connect with us on Facebook - activ8me | nbn®, Internet & Home Phone Service Providers
        • Connect with us on Twitter - activ8me | nbn®, Internet & Home Phone Service Providers
        • Connect with us on LinkedIn - activ8me | nbn®, Internet & Home Phone Service Providers
        • Connect with us on Instagram - activ8me | nbn®, Internet & Home Phone Service Providers
        nbn Opticomm

        © Australian Private Networks Pty Ltd 2025

        • T&Cs
        • Privacy Policy
        • Lodge a Complaint
        • Payment Assistance Policy
        • Natural Disaster Assistance
        • Report a Scam Call
        • nbn® Rollout Map
        • Major Outage Communications
        Step 1

        My address is

        Great News!

        Start typing your address to get started
        Have a Question About a Plan?
        Chat with our local Australian team
        Call us on 13 22 88 weekdays from 8am to 8pm AEDT
        or enter your phone number below to have us call you:
          Please enter valid phone number
          Please enter your State.
          Please enter your desired callback time.
          Please call me
          or you can message us on Facebook:

          We need a few contact details to get in touch with you.

            Preparing your application