You can view and download all Activ8me policies here.
Acceptable Use Policy
This Acceptable Use Policy forms part of Activ8me's broadband service agreement with you. This Acceptable Use Policy is subject to review from time to time.
We understand that due to circumstances beyond their control, some customers may find themselves in a position of financial hardship where they are not able to meet various financial obligations.
Data Collection Policy
Customer Service Guarantee
Activ8me is committed to providing excellent customer service and complying with the Customer Service Guarantee Standard (CSG Standard).
Complaint Handling Policy
View Activ8me's complaint handling process and procedure. Instructions and contact details for how to make a complaint can also be found here.
An Authorised Representative is a person approved by the account holder to deal directly with Activ8me on their behalf.