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Internet Outages

At Activ8me we feel it is important to minimise any disruptions to our internet services, however in the unlikely event there is a planned or unplanned outage we like to keep our customers informed and apologise for any inconvenience caused.

 

Please note that all times are shown in Australian Eastern Standard Time (AEST).

 

Current Advisories

NBN Network Maintenance Kootingal, Moonbi, NSW

Severity: Degraded
Status: Confirmed
Start: 12/05/2017 08:00
End: 12/05/2017 16:00
Last Update: 27/04/2017 18:32

NBN will be performing network maintenance for NBN customers associated with the following specific areas:

Impacted location: Kootingal, Moonbi, NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 240 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Fernbank Creek, NSW

Severity: Degraded
Status: Confirmed
Start: 10/05/2017 07:00
End: 13/05/2017 19:00
Last Update: 21/04/2017 14:06

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Fernbank Creek, NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 480 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Pie Creek, QLD

Severity: Degraded
Status: Confirmed
Start: 10/05/2017 07:00
End: 12/05/2017 18:00
Last Update: 21/04/2017 14:06

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Pie Creek, QLD

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 240 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Yorketown, SA

Severity: Degraded
Status: Confirmed
Start: 09/05/2017 07:00
End: 11/05/2017 19:00
Last Update: 21/04/2017 13:53

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Yorketown, SA

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 720 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Skymuster Network Maintenance

Severity: Degraded
Status: Confirmed
Start: 03/05/2017 01:00
End: 03/05/2017 00:06
Last Update: 18/04/2017 16:46

NBN will be performing network maintenance on the Skymuster network. This will result in a series of outages throughout the maintenance period. This notification applies to all customers using the Skymuster satellite service. Other services (fibre, fixed wireless) will not be impacted.

Impacted location: national

Interruption 1: 30 min
Interruption 2: 30 min
Interruption 3: 30 min
Interruption 4: 30 min
Interruption 5: 30 min

NBN have scheduled this work to occur outside of regular hours to minimise the disruption.

Fixed Wireless Capacity Upgrade Fernmount, NSW

Severity: Degraded
Status: Confirmed
Start: 08/05/2017 07:00
End: 11/05/2017 19:00
Last Update: 18/04/2017 16:46

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Fernmount, NSW

This will impact a small number of Activ8me customers in this specific region. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 600 min
Interruption 2: 480 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to this region.

Fixed Wireless Capacity Upgrade Rombin, Comboyne, Oxley Highway, NSW

Severity: Degraded
Status: Confirmed
Start: 05/05/2017 07:00
End: 09/05/2017 19:00
Last Update: 18/04/2017 16:45

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Brombin, Comboyne, Oxley Highway, NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 480 min
Interruption 2: 360 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Dixie, Panmure , Allansford, VIC

Severity: Degraded
Status: Confirmed
Start: 04/05/2017 07:00
End: 07/05/2017 19:00
Last Update: 18/04/2017 16:45

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Dixie, Panmure , Allansford, VIC

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance timeframe.

Interruption 1: 600 min
Interruption 2: 600 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Bellingen, NSW

Severity: Degraded
Status: Confirmed
Start: 03/05/2017 07:00
End: 05/05/2017 19:00
Last Update: 18/04/2017 16:45

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Bellingen, NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 480 min
Interruption 2: 240 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Resolved Advisories


Please contact the Activ8me Customer Care team on 132288 to report any other faults.