Account
Account
1300 76 02 19 Support: 1300 76 02 19
1800 20 86 89
13 22 88 Sales:13 22 88
13 22 88
Skip to content

Internet Outages

At Activ8me we feel it is important to minimise any disruptions to our internet services, however in the unlikely event there is a planned or unplanned outage we like to keep our customers informed and apologise for any inconvenience caused.

 

Please note that all times are shown in Australian Eastern Standard Time (AEST).

 

Current Advisories

Backhaul Network Upgrade Port Augusta, SA

Severity: Maintenance
Status: Confirmed
Start: 14/06/2017 05:00
End: 14/06/2017 06:30
Last Update: 23/05/2017 14:01

Activ8me have been advised of backhaul infrastructure upgrade to occur in Port Augusta which will impact customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Impacted location: Port Augusta
Interruption 1: 30 min

This is 3rd party work to ensure continued adequate delivery of internet services to the region.

Fixed Wireless Capacity Upgrade Donald VIC

Severity: Degraded
Status: Confirmed
Start: 06/06/2017 07:00
End: 09/06/2017 19:00
Last Update: 23/05/2017 13:46

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Donald, Birchip, Wycheproof, Watchem

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance timeframe.

Interruption 1: 600 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Opticomm Network Maintenance at Trillium, Mickleham VIC

Severity: Degraded
Status: Confirmed
Start: 24/05/2017 09:00
End: 24/05/2017 10:00
Last Update: 23/05/2017 13:02

Opticomm has advised of scheduled maintenance at the Trillium exchange in Mickleham, Victoria. The maintenance will be done during daytime hours and will cause disruption to Activ8me customers serviced by the Opticomm backbone network. This will not impact Activ8me customers serviced by the NBN backbone network.

Interruption 1: 60 Minutes.

This is 3rd party work on the Opticomm network to ensure continued adequate delivery of internet services to the region.

Fixed Wireless Capacity Upgrade Coffs Harbour West, NSW

Severity: Maintenance
Status: Confirmed
Start: 01/06/2017 07:00
End: 03/06/2017 19:00
Last Update: 12/05/2017 18:25

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Coffs Harbour West, NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance timeframe.

Interruption 1: 600 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Yorketown, SA

Severity: Degraded
Status: Confirmed
Start: 06/06/2017 07:00
End: 08/06/2017 19:00
Last Update: 15/05/2017 13:29

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Yorketown, SA

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 720 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Resolved Advisories

Fixed Wireless Capacity Upgrade, Tamworth NSW

Severity: Degraded
Status: Resolved
Start: 16/05/2017 07:00
End: 19/05/2017 19:00
Last Update: 23/05/2017 13:37

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: UNE Tower, Tamworth NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance timeframe.

Interruption 1: 480 min
Interruption 2: 480 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.

Fixed Wireless Capacity Upgrade Rombin, Comboyne, Oxley Highway, NSW

Severity: Degraded
Status: Resolved
Start: 05/05/2017 07:00
End: 09/05/2017 19:00
Last Update: 23/05/2017 13:39

NBN will be performing fixed wireless network capacity upgrade for NBN wireless customers associated with the following specific areas:

Impacted location: Brombin, Comboyne, Oxley Highway, NSW

This will impact a small number of Activ8me customers in these specific regions. The work will be conducted during daytime hours and NBN advise there will be outages within the scheduled maintenance time frame.

Interruption 1: 480 min
Interruption 2: 360 min

This is 3rd party work on the NBN network to ensure continued adequate delivery of internet services to these regions.


Please contact the Activ8me Customer Care team on 132288 to report any other faults.