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Internet Outages

At Activ8me we feel it is important to minimise any disruptions to our internet services, however in the unlikely event there is a planned or unplanned outage we like to keep our customers informed and apologise for any inconvenience caused.

 

Please note that all times are shown in Australian Eastern Standard Time (AEST).

 

Current Advisories

IPSTAR General Maintenance for Darwin Beam

Severity: Maintenance
Status: Notified
Start: 31/03/2017 00:00
End: 31/03/2017 03:00
Last Update: 22/03/2017 19:29

IPSTAR Announcement: General maintenance is required for the Darwin Beam (502). This maintenance work is expected to cause an interruption to IPSTAR services in Beam 502. The details on the scheduled maintenance timeframes are listed as per as below. Start Date: Friday 31/03/2017 Start Time: 12:00 AM (AEST) Finish Date: Friday 31/03/2017 Finish Time: 03:00 AM (AEST) Services Affected: Internet connectivity to terminals in Darwin Beam (502). Maintenance Duration Window: 180 minutes. Expected Downtime: 60 minutes. Impact: No Internet connection for all customers in the Beam 502. IPSTAR will be monitoring all services once the maintenance is completed. Thank you for your patience and continued support.

IPSTAR General Maintenance for Port Macquarie and Adelaide

Severity: Maintenance
Status: Notified
Start: 28/03/2017 00:00
End: 28/03/2017 03:00
Last Update: 22/03/2017 9:00

IPSTAR Announcement: General maintenance is required for the Port Macquarie (506) and Adelaide Beams (509). This maintenance work is expected to cause an interruption to IPSTAR services in Beam 506 and 509. The details on the scheduled maintenance timeframes are listed as per as below. Start Date: Tuesday 28/03/2017 Start Time: 12:00 AM (AEST) Finish Date: Tuesday 28/03/2017 Finish Time: 03:00 AM (AEST) Services Affected: Internet connectivity to terminals in Port Macquarie (506) and Adelaide Beams (509). Maintenance Duration Window: 180 minutes. Expected Downtime: 60 minutes. Impact: No Internet connection for all customers in the Beams 506 and 509. IPSTAR will be monitoring all services once the maintenance is completed. Thank you for your patience and continued support.

IPSTAR General maintenance for Cairns and Mackay Beams

Severity: Maintenance
Status: Notified
Start: 29/03/2017 00:00
End: 29/03/2017 03:00
Last Update: 22/03/2017 8:59

Announcement from IPSTAR: General maintenance is required for the Cairns (503) and McKay Beams (504). This maintenance work is expected to cause an interruption to IPSTAR services in Beam 503 and 504. The details on the scheduled maintenance timeframes are listed as per as below. Start Date: Wednesday 29/03/2017 Start Time: 12:00 AM (AEST) Finish Date: Wednesday 29/03/2017 Finish Time: 03:00 AM (AEST) Services Affected: Internet connectivity to terminals in Cairns (503) and McKay Beams (504). Maintenance Duration Window: 180 minutes. Expected Downtime: 60 minutes. Impact: No Internet connection for all customers in the Beams 503 and 504. IPSTAR will be monitoring all services once the maintenance is completed. Thank you for your patience and continued support.

IPSTAR General Maintenance for Hobart Beam

Severity: Maintenance
Status: Notified
Start: 30/03/2017 00:00
End: 30/03/2017 03:00
Last Update: 22/03/2017 8:16

Announcement from IPSTAR: General maintenance is required for the Hobart Beam (510). This maintenance work is expected to cause an interruption to IPSTAR services in Beam 510. The details on the scheduled maintenance timeframes are listed as per as below. Start Date: Thursday 30/03/2017 Start Time: 12:00 AM (AEST) Finish Date: Thursday 30/03/2017 Finish Time: 03:00 AM (AEST) Services Affected: Internet connectivity to terminals in Hobart Beam (510). Maintenance Duration Window: 180 minutes. Expected Downtime: 60 minutes. Impact: No Internet connection for all customers in the Beam 510. IPSTAR will be monitoring all services once the maintenance is completed. Thank you for your patience and continued support.

Resolved Advisories

SkyMuster Emergency Maintenance

Severity: Offline
Status: Resolved
Start: 22/03/2017 00:00
End: 22/03/2017 06:00
Last Update: 22/03/2017 8:14

NBN will be performing some emergency maintenance on the 22/12/2016 this will be conducted on the Sky Muster network only. The maintenance is to attempt to fix the current outage on the Sky Muster network causing customers to not be able to reconnect if there service goes offline. The maintenance will start at 12am AEDST and will conclude by 6am AEDST. During this time internet services may not be available due to the works being undertaken.


Please contact the Activ8me Customer Care team on 132288 to report any other faults.