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Internet Outages

At Activ8me we feel it is important to minimise any disruptions to our internet services, however in the unlikely event there is a planned or unplanned outage we like to keep our customers informed and apologise for any inconvenience caused.

 

Please note that all times are shown in Australian Eastern Standard Time (AEST).

 

Current Advisories

NBN Fixed Wireless Capacity Upgrade - Pie Creek QLD & Warwick QLD

Severity: Maintenance
Status: Confirmed
Start: 20/11/2017 23:00
End: 23/11/2017 06:00
Last Update: 08/11/2017 9:49

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 2 hours.

Impacted location: Pie Creek QLD, Warwick QLD & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 20th Nov 11:30PM
End: 20th Nov 2:30AM

Change start 20/11/2017 23:00 Australian Eastern Daylight Time
Change end 23/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 2 hours

NBN Fixed Wireless Capacity Upgrade - Glanmire, Napoleon Reef, Eglinton, NSW

Severity: Maintenance
Status: Confirmed
Start: 20/11/2017 23:00
End: 23/11/2017 06:00
Last Update: 08/11/2017 9:49

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 2 hours.

Impacted location: Glanmire, Napoleon Reef, Eglinton, NSW

nbn estimates interruption 1 (listed below) will occur between:
Start: 20th Nov 11:30PM
End: 20th Nov 2:30AM

Change start 20/11/2017 23:00 Australian Eastern Daylight Time
Change end 23/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 2 hours

Network Maintenance - Victoria

Severity: Maintenance
Status: Confirmed
Start: 21/11/2017 07:00
End: 25/11/2017 19:00
Last Update: 15/11/2017 17:42

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed during daytime hours and will cause disruption to affected Activ8me customers.

Work Start: 21/11/2017 07:00 AM
Work End: 25/11/2017 07:00 PM
Timezone: Sydney/NSW
Outage Duration: 20 hours

Areas Affected: Victoria

NBN Fixed Wireless Maintenance - Lowanna East, NSW

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 06:00
End: 25/11/2017 20:00
Last Update: 15/11/2017 17:42

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 8 hours during the change window.

Impacted location: Lowanna East, NSW

nbn estimates the interruption (listed below) will occur between:
Start: 22th Nov 8:00AM
End: 22th Nov 4:00PM

Change start 22/11/2017 06:00 Australian Eastern Daylight Time
Change end 25/11/2017 20:00 Australian Eastern Daylight Time
Interruption - 8 hours

NBN Fixed Wireless Capacity Upgrade - Grafton, South Grafton, NSW & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 07:00
End: 26/11/2017 18:00
Last Update: 16/11/2017 9:19

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 16 hours during the change window.

Impacted location: Grafton, South Grafton, NSW & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 22nd Nov 7:00AM
End: 22nd Nov 7:00PM

nbn estimates interruption 2 (listed below) will occur between:
Start: 23rd Nov 7:00AM
End: 23rd Nov 7:00PM

Change start 22/11/2017 07:00 Australian Eastern Daylight Time
Change end 26/11/2017 18:00 Australian Eastern Daylight Time
Interruption 1 - 8 hours
Interruption 2 - 8 hours

NBN Fixed Wireless Capacity Upgrade - Oakey, Bloodwood Hill, Motley, QLD

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 07:00
End: 27/11/2017 19:00
Last Update: 16/11/2017 9:20

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 18 hours.

Impacted location: Oakey, Bloodwood Hill, Motley, QLD

nbn estimates interruption 1 (listed below) will occur between:
Start: 22nd Nov 7:00AM
End: 22nd Nov 7:00PM

nbn estimates interruption 2 (listed below) will occur between:
Start: 24 Nov 7:00AM
End: 24 Nov 6:00PM

Change start 22/11/2017 07:00 Australian Eastern Daylight Time
Change end 27/11/2017 19:00 Australian Eastern Daylight Time
Interruption 1 - 10 hours
Interruption 2 - 8 hours

Network Maintenance - Tasmania

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 23:00
End: 25/11/2017 06:00
Last Update: 15/11/2017 17:42

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 22/11/2017 11:00 PM
Work End: 25/11/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 4 hours

Areas Affected: Tasmania

NBN Fixed Wireless Capacity Upgrade - Northern Heights, SA & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 23:00
End: 25/11/2017 06:00
Last Update: 16/11/2017 9:20

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 4 hours.

Impacted location: Northern Heights, SA & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 22nd Nov 11:30AM
End: 23rd Nov 5:00AM

Change start 22/11/2017 23:00 Australian Eastern Daylight Time
Change end 25/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 4 hours

NBN Fixed Wireless Maintenance - Moorak East, SA & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 23:00
End: 23/11/2017 06:00
Last Update: 16/11/2017 9:20

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 4 hours during the change window.

Impacted location: Moorak East, SA & all downstream sites

nbn estimates the interruption (listed below) will occur between:
Start: 22nd Nov 11:30PM
End: 23rd Nov 5:00AM

Change start 22/11/2017 23:00 Australian Eastern Daylight Time
Change end 25/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 4 hours

Network Maintenance - ACT

Severity: Maintenance
Status: Confirmed
Start: 22/11/2017 23:00
End: 23/11/2017 06:00
Last Update: 16/11/2017 17:37

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 22/11/2017 11:00 PM
Work End: 23/11/2017 06:00 AM
Outage Duration: 3 hours

Areas Affected: Australian Capital Territory

Network Maintenance - Queensland

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 00:00
End: 23/11/2017 07:00
Last Update: 21/11/2017 10:19

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 23/11/2017 12:00 AM
Work End: 23/11/2017 07:00 AM
Timezone: Sydney/NSW
Outage Duration: 3 hours

Areas Affected: Queensland

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 01:00
End: 23/11/2017 06:00
Last Update: 16/11/2017 17:38

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 5 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 23/11/2017 01:00 Australian Eastern Daylight Time
Change end 23/11/2017 06:00 Australian Eastern Daylight Time
Interruption 1 - 15 min
Interruption 2 - 50 min

Network Maintenance - Queensland

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 04:00
End: 23/11/2017 06:00
Last Update: 16/11/2017 17:37

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 23/11/2017 04:00 AM
Work End: 23/11/2017 06:00 AM
Outage Duration: 2 hours

Areas Affected: Queensland

NBN Fixed Wireless Capacity Upgrade - Apple Tree Creek, QLD & downstream sites

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 07:00
End: 26/11/2017 19:00
Last Update: 16/11/2017 17:39

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 8 hours during the change window.

Impacted location: Apple Tree Creek, QLD & downstream sites

nbn estimates the interruption (listed below) will occur between:
Start: 23rd Nov 7:00AM
End: 23rd Nov 6:00PM

Change start 23/11/2017 07:00 Australian Eastern Daylight Time
Change end 26/11/2017 19:00 Australian Eastern Daylight Time
Interruption - 8 hours

Network Maintenance - Victoria

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 07:00
End: 29/11/2017 19:00
Last Update: 16/11/2017 17:37

Activ8me's backhaul infrastructure provider has advised of maintenance that
will impact Activ8me customers on the NBN network. This work will be performed during daytime hours and will cause disruption to affected Activ8me customers.

Work Start: 23/11/2017 07:00 AM
Work End: 29/11/2017 07:00 PM
Outage Duration: 24 hours

Areas Affected Victoria

NBN Network Maintenance - Clayton South, VIC

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 24/11/2017 06:00
Last Update: 16/11/2017 17:38

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 15 minutes.

Impacted locations: Clayton South, VIC

Change start 23/11/2017 23:00 Australian Eastern Daylight Time
Change end 24/11/2017 06:00 Australian Eastern Daylight Time
Interruption 15 min

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 24/11/2017 06:00
Last Update: 16/11/2017 17:38

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 30 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

nbn estimates the interruption will occur at 12:30 AM

Change start 23/11/2017 23:00 Australian Eastern Daylight Time
Change end 24/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 30 min

NBN Fixed Wireless Maintenance - Haddon, VIC

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 24/11/2017 06:00
Last Update: 16/11/2017 17:38

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 4 hours during the change window.

Impacted location: Haddon, VIC

nbn estimates the interruption (listed below) will occur between:
Start: 23/11/2017 23:00
End: 24/11/2017 03:00

Change start 23/11/2017 23:00 Australian Eastern Daylight Time
Change end 24/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 4 hours

Opticomm Network Maintenance - North Harbour, Burpengary East QLD

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 24/11/2017 06:00
Last Update: 16/11/2017 17:37

Opticomm has advised of scheduled maintenance within North Harbour in Burpengary East QLD.

The maintenance will be completed during outside of regular hours to minimise disruption which will affect Activ8me customers serviced by the Opticomm backbone network for up to 7 hours.

Change start 23/11/2017 23:00
Change end 24/11/2017 06:00

NBN Fixed Wireless Capacity Upgrade - UNE, NSW & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 26/11/2017 06:00
Last Update: 16/11/2017 17:39

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 4 hours during the change window.

Impacted location: UNE, NSW & all downstream sites

nbn estimates the interruption (listed below) will occur between:
Start: 22nd Nov 7:00AM
End: 22nd Nov 7:00PM

Change start 23/11/2017 23:00 Australian Eastern Daylight Time
Change end 26/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 4 hours

NBN Fixed Wireless Capacity Upgrade - Berri, SA & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 26/11/2017 06:00
Last Update: 16/11/2017 17:39

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 4 hours during the change window.

Impacted location: Berri, SA & all downstream sites

nbn estimates the interruption (listed below) will occur between:
Start: 23rd Nov 11:30PM
End: 24th Nov 5:00AM

Change start 23/11/2017 23:00 Australian Eastern Daylight Time
Change end 26/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 4 hours

Network Maintenance - New South Wales

Severity: Maintenance
Status: Confirmed
Start: 23/11/2017 23:00
End: 24/11/2017 06:00
Last Update: 21/11/2017 10:19

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 23/11/2017 11:00 PM
Work End: 24/11/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 3 hours

Areas Affected: New South Wales

NBN Network Maintenance - Queensland

Severity: Maintenance
Status: Confirmed
Start: 24/11/2017 00:00
End: 24/11/2017 07:00
Last Update: 21/11/2017 13:27

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 3 hours.

Impacted locations: Queensland

Change start24/11/2017 00:00 Australian Eastern Daylight Time
Change end24/11/2017 07:00 Australian Eastern Daylight Time
Interruption - 3 hours

NBN Fixed Wireless Capacity Upgrade - Haddon, VIC

Severity: Maintenance
Status: Confirmed
Start: 24/11/2017 07:00
End: 27/11/2017 19:00
Last Update: 21/11/2017 13:27

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 6 hours.

Impacted location: Haddon, VIC

nbn estimates the interruption (listed below) will occur between:
Start: 24th Nov 7:00AM
End: 24th Nov 6:00PM

Change start 24/11/2017 07:00 Australian Eastern Daylight Time
Change end 27/11/2017 19:00 Australian Eastern Daylight Time
Interruption - 6 hours

Network Maintenance - Victoria

Severity: Maintenance
Status: Confirmed
Start: 24/11/2017 07:00
End: 30/11/2017 19:00
Last Update: 21/11/2017 10:19

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed during daytime hours and will cause disruption to affected Activ8me customers.

Work Start: 24/11/2017 07:00 AM
Work End: 30/11/2017 07:00 PM
Outage Duration: 24 hours

Areas Affected: Victoria

NBN Fixed Wireless Capacity Upgrade - Canowindra, Homeleigh, NSW & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 24/11/2017 23:00
End: 29/11/2017 06:00
Last Update: 21/11/2017 10:19

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 8 hours during the change window.

Impacted location: Canowindra, Homeleigh, NSW & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 24th Nov 11:30PM
End: 25th Nov 5:00AM

nbn estimates interruption 2 (listed below) will occur between:
Start: 26th Nov 11:30PM
End: 27th Nov 5:00AM

Change start 24/11/2017 23:00 Australian Eastern Daylight Time
Change end 29/11/2017 06:00 Australian Eastern Daylight Time
Interruption 1 - 4 hours
Interruption 2 - 4 hours

NBN Fixed Wireless Capacity Upgrade - Torbanlea North, QLD & all downstream sites

Severity: Maintenance
Status: Confirmed
Start: 25/11/2017 23:00
End: 28/11/2017 06:00
Last Update: 21/11/2017 10:19

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 4 hours during the change window.

Impacted location: Torbanlea North, QLD & all downstream sites

nbn estimates the interruption (listed below) will occur between:
Start: 25th Nov 11:30PM
End: 26th Nov 2:30AM

Change start 25/11/2017 23:00 Australian Eastern Daylight Time
Change end 28/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 4 hours

NBN Network Maintenance - Grafton, NSW

Severity: Maintenance
Status: Confirmed
Start: 27/11/2017 23:00
End: 28/11/2017 06:00
Last Update: 21/11/2017 13:27

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 3 hours.

Impacted locations: Grafton, NSW

Change start 27/11/2017 23:00 Australian Eastern Daylight Time
Change end 28/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 3 hours

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Confirmed
Start: 27/11/2017 23:00
End: 29/11/2017 06:00
Last Update: 21/11/2017 13:27

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 5 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 27/11/2017 23:00 Australian Eastern Daylight Time
Change end 29/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 1 hour and 5 minutes

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Confirmed
Start: 28/11/2017 23:00
End: 29/11/2017 06:00
Last Update: 22/11/2017 16:05

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 30 minutes during the change window. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 28/11/2017 23:00 Australian Eastern Daylight Time
Change end 29/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 1 hour and 30 minutes

NBN Network Maintenance - Victoria

Severity: Maintenance
Status: Confirmed
Start: 28/11/2017 23:00
End: 29/11/2017 06:00
Last Update: 21/11/2017 17:37

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 3 hours.

Impacted locations: Victoria

Change start 28/11/2017 23:00 Australian Eastern Daylight Time
Change end 29/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 3 hours

Network Maintenance - National

Severity: Maintenance
Status: Confirmed
Start: 28/11/2017 23:00
End: 29/11/2017 04:00
Last Update: 21/11/2017 13:26

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 28/11/2017 11:00 PM
Work End: 29/11/2017 04:00 AM
Timezone: Sydney/NSW
Outage Duration: 5 hours

Areas Affected: National

NBN Network Maintenance - Stirling, South Australia

Severity: Maintenance
Status: Confirmed
Start: 28/11/2017 23:30
End: 29/11/2017 06:30
Last Update: 21/11/2017 17:38

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 15 minutes.

Impacted locations: Stirling, South Australia

Change start 28/11/2017 23:30 Australian Eastern Daylight Time
Change end 29/11/2017 06:30 Australian Eastern Daylight Time
Interruption - 15 min

NBN Network Maintenance - Coffs Harbour, NSW

Severity: Maintenance
Status: Confirmed
Start: 29/11/2017 23:00
End: 30/11/2017 06:00
Last Update: 22/11/2017 16:05

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 3 hours.

Impacted locations: Coffs Harbour, NSW

Change start 29/11/2017 23:00 Australian Eastern Daylight Time
Change end 30/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 3 hours

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Confirmed
Start: 29/11/2017 23:00
End: 01/12/2017 06:00
Last Update: 22/11/2017 16:05

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 30 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 29/11/2017 23:00 Australian Eastern Daylight Time
Change end 01/12/2017 06:00 Australian Eastern Daylight Time
Interruption - 30 min

NBN Network Maintenance - South Australia

Severity: Maintenance
Status: Confirmed
Start: 29/11/2017 23:30
End: 30/11/2017 06:30
Last Update: 22/11/2017 16:04

NBN are completing maintenance to optimise the serviceability and performance of the nbn network. Due to this activity the locations listed below may experience a loss of connectivity for up to 1 hour

Impacted locations: South Australia

Change start 29/11/2017 23:30 Australian Eastern Daylight Time
Change end 30/11/2017 06:30 Australian Eastern Daylight Time
Interruption - 1 hour

Resolved Advisories

Network Maintenance - National

Severity: Maintenance
Status: Resolved
Start: 26/11/2017 00:00
End: 26/11/2017 06:00
Last Update: 22/11/2017 17:26

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 26/11/2017 12:00 AM
Work End: 26/11/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 10 mins

Areas Affected: National

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Resolved
Start: 22/11/2017 01:00
End: 22/11/2017 06:00
Last Update: 22/11/2017 11:21

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 5 minutes during the change window. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 22/11/2017 01:00 Australian Eastern Daylight Time
Change end 22/11/2017 06:00 Australian Eastern Daylight Time
Interruption 1 - 15 min
Interruption 2 - 50 min

Opticomm Network Maintenance - North Harbour, Burpengary East QLD

Severity: Maintenance
Status: Resolved
Start: 21/11/2017 23:00
End: 22/11/2017 06:00
Last Update: 22/11/2017 11:21

Opticomm has advised of scheduled maintenance within North Harbour in Burpengary East QLD.

The maintenance will be completed during outside of regular hours to minimise disruption which will affect Activ8me customers serviced by the Opticomm backbone network for up to 6 hours.

Change start 21/11/2017 23:00
Change end 22/11/2017 06:00

Network Maintenance - Victoria

Severity: Maintenance
Status: Resolved
Start: 21/11/2017 23:00
End: 22/11/2017 06:00
Last Update: 22/11/2017 11:21

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 21/11/2017 11:00 PM
Work End: 22/11/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 3 Hours

Areas Affected: Victoria

Network Maintenance - National

Severity: Maintenance
Status: Resolved
Start: 21/11/2017 23:00
End: 22/11/2017 04:00
Last Update: 22/11/2017 11:21

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 21/11/2017 11:00 PM
Work End: 22/11/2017 04:00 AM
Timezone: Sydney/NSW
Outage Duration: 15 mins

Areas Affected: National

Skymuster Network Maintenance National

Severity: Maintenance
Status: Resolved
Start: 21/11/2017 01:00
End: 21/11/2017 06:00
Last Update: 21/11/2017 13:26

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 5 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 21/11/2017 01:00 Australian Eastern Daylight Time
Change end 21/11/2017 06:00 Australian Eastern Daylight Time
Interruption 1 - 50 min
Interruption 2 - 15 min

Opticomm Network Maintenance - New South Wales

Severity: Maintenance
Status: Resolved
Start: 21/11/2017 00:00
End: 21/11/2017 06:00
Last Update: 21/11/2017 13:26

Opticomm has advised of scheduled maintenance in New South Wales

The maintenance will be completed during outside of regular hours to minimise disruption which will affect Activ8me customers serviced by the Opticomm backbone network for up to 30 minutes..

Change start 21/11/2017 00:00
Change end 21/11/2017 06:00

Skymuster Network Maintenance National

Severity: Maintenance
Status: Resolved
Start: 20/11/2017 23:00
End: 21/11/2017 06:00
Last Update: 21/11/2017 13:26

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 30 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

nbn estimates the interruption will occur at 2:00:00 AM

Change start 20/11/2017 23:00 Australian Eastern Daylight Time
Change end 21/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 1 hour and 30 minutes

Network Maintenance - Queensland

Severity: Maintenance
Status: Resolved
Start: 20/11/2017 23:00
End: 21/11/2017 06:00
Last Update: 21/11/2017 13:26

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 20/11/2017 11:00 PM
Work End: 21/11/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 2 hours and 30 minutes

Areas Affected: Queensland

Opticomm Network Maintenance - University Hill, Bundoora VIC

Severity: Maintenance
Status: Resolved
Start: 20/11/2017 23:00
End: 21/11/2017 07:00
Last Update: 21/11/2017 13:25

Opticomm has advised of scheduled maintenance at University Hill in Bundoora VIC

The maintenance will be completed during outside of regular hours to minimise disruption which will affect Activ8me customers serviced by the Opticomm backbone network for up to 6 hours.

Change start 20/11/2017 23:00
Change end 21/11/2017 07:00

Activ8me apologises for any inconvenience.

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Resolved
Start: 20/11/2017 01:00
End: 20/11/2017 06:00
Last Update: 21/11/2017 13:26

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 15 minutes. Other services (fibre, fixed wireless) will not be impacted.

nbn estimates the interruption will occur at 1:00AM

Impacted locations: National

Change start 20/11/2017 01:00 Australian Eastern Daylight Time
Change end 20/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 15 min

NBN Fixed Wireless Capacity Upgrade - Casino, NSW

Severity: Maintenance
Status: Resolved
Start: 17/11/2017 07:00
End: 21/11/2017 19:00
Last Update: 22/11/2017 11:21

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 16 hours.

Impacted location: Casino, NSW & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 17th Nov 7:00AM
End: 17th Nov 7:00PM

nbn estimates interruption 2 (listed below) will occur between:
Start: 18th Nov 7:00AM
End: 18th Nov 7:00PM

Change start 17/11/2017 07:00 Australian Eastern Daylight Time
Change end 21/11/2017 19:00 Australian Eastern Daylight Time
Interruption 1 - 8 hours
Interruption 2 - 8 hours

Network Maintenance - Queensland

Severity: Maintenance
Status: Resolved
Start: 17/11/2017 05:00
End: 17/11/2017 07:00
Last Update: 21/11/2017 10:13

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 17/11/2017 05:00 AM
Work End: 17/11/2017 07:00 AM
Timezone: Sydney/NSW
Outage Duration: 10 mins

Areas Affected: Queensland

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Resolved
Start: 17/11/2017 01:00
End: 17/11/2017 06:00
Last Update: 21/11/2017 10:13

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 5 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 17/11/2017 01:00 Australian Eastern Daylight Time
Change end 17/11/2017 06:00 Australian Eastern Daylight Time
Interruption 1 - 50 min
Interruption 2 - 15 min

Network Maintenance - Queensland

Severity: Maintenance
Status: Resolved
Start: 16/11/2017 23:00
End: 17/11/2017 07:00
Last Update: 21/11/2017 10:13

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 16/11/2017 11:00 PM
Work End: 17/11/2017 07:00 AM
Timezone: Sydney/NSW
Outage Duration: 30 mins

Areas Affected: Queensland

Opticomm Network Maintenance - North Harbour, Burpengary East QLD

Severity: Maintenance
Status: Resolved
Start: 16/11/2017 23:00
End: 17/11/2017 06:00
Last Update: 19/11/2017 10:04

Opticomm has advised of scheduled maintenance within North Harbour in Burpengary East QLD.

The maintenance will be completed during outside of regular hours to minimise disruption which will affect Activ8me customers serviced by the Opticomm backbone network for up to 7 hours.

Change start 16/11/2017 23:00
Change end 17/11/2017 06:00

Activ8me apologises for any inconvenience.

Network Maintenance - New South Wales

Severity: Maintenance
Status: Resolved
Start: 16/11/2017 02:00
End: 16/11/2017 06:00
Last Update: 16/11/2017 17:36

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 16/11/2017 02:00 AM
Work End: 16/11/2017 06:00 AM
Outage Duration: 40 mins

Areas Affected: New South Wales

Skymuster Network Maintenance - National

Severity: Maintenance
Status: Resolved
Start: 16/11/2017 01:00
End: 16/11/2017 06:00
Last Update: 16/11/2017 17:37

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 5 minutes during the change window. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

Change start 16/11/2017 01:00 Australian Eastern Daylight Time
Change end 16/11/2017 06:00 Australian Eastern Daylight Time
Interruption 1 - 50 min
Interruption 2 - 15 min

Skymuster Network Maintenance National

Severity: Maintenance
Status: Resolved
Start: 16/11/2017 01:00
End: 16/11/2017 06:00
Last Update: 16/11/2017 17:36

NBN are performing maintenance to optimise the serviceability and performance of the satellite network. Due to this activity the nbn Skymuster satellite may experience a loss of connectivity for up to 1 hour and 30 minutes. Other services (fibre, fixed wireless) will not be impacted.

Impacted locations: National

nbn estimates the interruption will occur at 1:00:00 AM

Change start 16/11/2017 01:00 Australian Eastern Daylight Time
Change end 16/11/2017 06:00 Australian Eastern Daylight Time
Interruption - 1 hour and 30 min

Network Maintenance - NT, WA and TAS

Severity: Maintenance
Status: Resolved
Start: 15/11/2017 23:00
End: 16/11/2017 06:00
Last Update: 16/11/2017 17:37

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 15/11/2017 11:00 PM
Work End: 16/11/2017 06:00 AM
Timezone: Sydney/NSW
Outage Duration: 15 mins

Areas Affected: NT, WA and TAS

Opticomm Network Maintenance - Mickleham & Craigieburn, Victoria

Severity: Maintenance
Status: Resolved
Start: 15/11/2017 11:00
End: 15/11/2017 12:00
Last Update: 16/11/2017 17:36

Opticomm has advised of scheduled maintenance Mickleham & Craigieburn, Victoria

The maintenance will be done during daytime hours and will cause up to 10 minutes disruption to Activ8me customers serviced by the Opticomm backbone network.

Change start 15/11/2017 11:00
Change end 15/11/2017 12:00

Network Maintenance - VIC

Severity: Maintenance
Status: Resolved
Start: 15/11/2017 07:00
End: 18/11/2017 19:00
Last Update: 21/11/2017 10:14

Activ8me's backhaul infrastructure provider has advised of maintenance that
will impact Activ8me customers on the NBN network. This work will be performed during daytime hours and will cause disruption to affected Activ8me customers.

Work Start: 15/11/2017 07:00 AM
Work End: 18/11/2017 07:00 PM
Outage Duration: 8 hours

Areas Affected Victoria

Network Maintenance - Tasmania

Severity: Maintenance
Status: Resolved
Start: 14/11/2017 07:00
End: 19/11/2017 19:00
Last Update: 21/11/2017 10:14

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed during daytime hours and will cause disruption to affected Activ8me customers.

Impacted locations: Tasmania

Work Start: 14/11/2017 07:00 AM
Work End: 19/11/2017 07:00 PM
Timezone: Sydney/NSW
Outage Duration: 32 hours

Network Maintenance - Victoria

Severity: Maintenance
Status: Resolved
Start: 14/11/2017 07:00
End: 18/11/2017 19:00
Last Update: 21/11/2017 10:14

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed during daytime hours and will cause disruption to affected Activ8me customers.

Work Start: 14/11/2017 07:00
Work End: 18/11/2017 19:00
Outage Duration: 8 hours

Areas Affected: Victoria

Network Maintenance - Queensland

Severity: Maintenance
Status: Resolved
Start: 14/11/2017 07:00
End: 20/11/2017 19:00
Last Update: 21/11/2017 13:25

Activ8me's backhaul infrastructure provider has advised of maintenance that will impact Activ8me customers on the NBN network. This work will be performed outside of regular hours to minimise disruption.

Work Start: 14/11/2017 07:00 AM
Work End: 20/11/2017 07:00 PM
Timezone: Sydney/NSW
Outage Duration: 19 hours

Areas Affected: Queensland

NBN Fixed Wireless Capacity Upgrade - Maclean Lookout, NSW

Severity: Maintenance
Status: Resolved
Start: 14/11/2017 07:00
End: 19/11/2017 19:00
Last Update: 21/11/2017 10:14

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 26 hours during the change window.

Impacted location: Maclean Lookout, NSW & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 14th Nov 7:00AM
End: 14th Nov 7:00PM

nbn estimates interruption 2 (listed below) will occur between:
Start: 15th Nov 7:00AM
End: 15th Nov 7:00PM

nbn estimates interruption 3 (listed below) will occur between:
Start: 16th Nov 7:00AM
End: 16th Nov 7:00PM

Change start 14/11/2017 07:00 Australian Eastern Daylight Time
Change end 19/11/2017 19:00 Australian Eastern Daylight Time
Interruption 1 - 10 hours
Interruption 2 - 8 hours
Interruption 3 - 8 hours

NBN Fixed Wireless Capacity Upgrade - Young West, NSW & All Downstream Sites

Severity: Maintenance
Status: Resolved
Start: 13/11/2017 07:00
End: 17/11/2017 17:00
Last Update: 21/11/2017 10:14

NBN are performing maintenance to optimise the serviceability and performance of the Fixed Wireless network. Due to this activity the services will experience a loss of connectivity for up to 16 hours during the change window.

Impacted location: Young West, NSW & all downstream sites

nbn estimates interruption 1 (listed below) will occur between:
Start: 13th Nov 7:00AM
End: 13th Nov 6:00PM

nbn estimates interruption 2 (listed below) will occur between:
Start: 14th Nov 7:00AM
End: 14th Nov 6:00PM

Change start 13/11/2017 07:00 Australian Eastern Daylight Time
Change end 17/11/2017 19:00 Australian Eastern Daylight Time
Interruption 1 - 8 hours
Interruption 2 - 8 hours


Please contact the Activ8me Customer Care team on 132288 to report any other faults.